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Luxus Limousine services inc

Chicago , IL
CONTACT US
CONTACT US

LOCATION

Chicago, IL US 60634 (map)

PHONE

773-370-7433

WEBSITE

View website
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Transportation

INFO FOR TRANSPORTATION

What types of cars do you have in your fleet?
Exotic Car, Limousine - SUV, Limousine - Standard, Limousine - Stretch, Sedan, Trolley
Do you have liability insurance?
Yes

REVIEWS

4.2
out of 5.0
4.2/5.0
4.1/5.0
4.2/5.0
4.3/5.0
4.2/5.0
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Anonymous
Wedding:
Recently Married
4.5/5.0
We booked our 16 passenger limo through Luxus. We booked the wedding package which included alcohol, coordinating colors on the limo and a red carpet. The beer in the limo was a tad frozen to where it was like a slushy but other than that everything else was fine, they also provide a bottle of champagne. The limo was on time and got us where we needed to be and our drive was very accommodating and took us on to a few additional stops that were unplanned.
Services Used: Transportation
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Private User
Wedding:
10/26/2013
5.0/5.0
Hello,
We have rented 2 limousines from Luxus. They have provided with excellent service and great cars. We had Rolls Royce and Party Bus. Drivers were incredibles. We had very long day and they manage time and road fantastic. Customer service and their prices beat the competition. I was standing out on lots of wedding and I see a lot of problems, but Luxus did great. BIG thnaks to David, who was on top of everything from the beginning to the last minute of our wedding
We will recommend you to everybody
Services Used: Transportation
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Janice
Wedding:
10/12/2013
4.7/5.0
We used Luxus Limos for our transportation needs on our wedding day. They were on time and the driver was great - especially dealing with our craziness on the "party bus!!" Party Bus was huge and very nice inside. Their prices are definitely within budget and you get more than what you pay for!

Only little thing that bothered me is that they were a little slow on responding back to my emails. I would have to send a follow up email when they didn't respond. And when they did not respond to that, I called them. So calling them is the best way to reach them. Also - you get to pick the color of your decorations... we asked for Purple and we got Yellow. Not a big deal, but still bothered me.

Overall the quality of service on the day of was perfect!

Thank you!
Services Used: Transportation
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Megan
Wedding:
10/12/2013
1.6/5.0
DO NOT USE THIS COMPANY! We booked with Luxus for our wedding and couldn't be more disappointed. They were so slow to respond to all my emails and on the day of our wedding, I received a call from a company that wasn't even affiliated with Luxus. So confused, I had finally come to figure out that Luxus had sold our business to someone else. In addition, we had booked a 28 person limo bus so that our bridal party dates could join us during pictures and they sent us a bus that only held 25 so we all had to cram. It was AWFUL.

Furthermore, during the booking process, we paid $200 cash ahead of time and were told this was to cover the gratuity. On the day of our wedding, our driver from the other company made a point to tell both me and my now husband and several of our bridal party members that gratuity was NOT included and we needed to get him some cash before the end of his shift. Very rude and unprofessional.

When I contacted Luxus after our event to find out what the $200 actually covered since it clearly wasnt for gratuity, they never responded. Horrible customer service. Unreliable. DO NOT USE!
Services Used: Transportation
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Scott
Wedding:
10/5/2013
0.6/5.0
Not too far from the church, we were on a busy road (stop and go; 20mph tops). I seem to notice the driver looking off to the side, not paying attention. The driver smashed the brakes causing all of us to fly towards the front of the bus. My 5 y.o. ring bearer went so fast and hard to the front of the bus that his head broke a glass holder screwed into the wall. Luckily the glasses were made of plastic. Even still, my nephew got a HUGE gash on his forehead and cheek.

After this near accident, not only did the driver not ask if we were okay, he didn't apologize. He just kept saying "This f&#&ing guy cut me off!" Even if that was true, apologize for injuring the people in your vehicle at the very least. We continued on to the church and my groomsmen were going to deal with the mess. A new driver didn't happen but the bus was cleaned up (I forgot that there were skid marks on the floor from our shoes when we tried to stop ourselves).

Turns out the driver refused to drive us without money. While I didn't want to deal with this on my wedding day, I decided to call the owner (he wouldn't talk to my best man). Talking with David was a terrible experience. He told me he's had this driver for a long time without issues. He also told me the driver said we were all standing when he stopped. Not a single one of us was standing so the driver lied to cover himself. The only thing David did, apart from being extremely rude and unapologetic, was try to give me $50 off.

When we got to our hall, the driver again tried to hound me for money, this time for the girls limo. My groomsmen dealt with the driver and worked out the girls limo for free and an extra $100 off (I took out the $50 mentioned by David and the tip). I have been on my honeymoon since this happened so I'm unsure how my nephew's head turned out. When I get an update, I will post pictures.

Long story short (tl;dr), avoid this company like the plague. They don't care about the well being of you or your family.
Services Used: Transportation
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Anonymous
Wedding:
Recently Married
1.5/5.0
First off, let me begin by explaining that the owner and workers for this company were very very polite while signing our contract and during the whole process.

HOWEVER then the day of the wedding came.... The groomsmen vehicle was the 28 passenger party bus. They were on their way to church and while moving at high speeds the driver had to slam on the brakes. Our ring bearer ( who is 3 years old) went flying and hit his head at the front of the bus. Luckily, we did not have to rush him to the hospital.. however, he had the sixe of a tennis ball bump and gash across his forehead. Accidents happen.. however, the problem happened when the driver.. one- never apologized, two- said it was the little boys fault for standing up, when he was actually sitting in his fathers lap, and two- kept badgering for money the whole time. When my husband called the owner of the company to complain about the disrespectfulness of our driver (this was while we were in the party bus on our wedding day)- the owner stated that it was the little boys fault for flying forward and that none of this was the drivers fault. He then stated we needed to pay the driver right away. Luckily nothing happened to my nephew. Or this company would have been hearing from my owner... and this all happened solely because of a rude, disrespectful, non-professional company.
Services Used: Transportation
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Nikki
Wedding:
10/4/2013
5.0/5.0
We had a great experience with Luxus. I booked the 28 person party bus for our wedding on 10/4/13. From booking to wedding day everything went smoothly. Their prices are very fair and they were willing to be flexible for anything I needed. The bus was clean, stocked, and decorated on the outside with our wedding colors! Our driver was on time and very friendly. We received a champagne toast when we boarded the bus after the ceremony which was a nice surprise! Overall, my husband and I were very please with the service we were provided. I would definitely recommend them! P.S. All of their vehicles are amazing! the Hummer was my favorite!! (I didn't book it because I wanted a vehicle that was going to be easy in and out for all us ladies in big dresses! haha)
Services Used: Transportation
Luxus Limousine services inc responded with the following comments:

Nikki
Thank You very much for great review, I really appreciate.
I wish you and your husband all best
David J.-owner
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Natalie
Wedding:
6/15/2013
3.1/5.0
We were looking around for a 22-passenger H2 for our wedding, and ended up selecting Luxus because we could not beat their price. However, the day of the wedding, they had sent us a slightly smaller stretch Escalade instead, and it took us a while to realize that it was even our limo since it was not what we had ordered and there was another wedding at the same location where we were being picked up, and we assumed it was for them. We later found out that the limo we had selected had no A/C that day (and it was 85 degrees outside) so we understood why they didn't send it but would have liked to have been notified to avoid the confusion. The company did subtract a reasonable amount from our total cost though to accommodate the change which we feel was fair and an appropriate way to handle this.
Services Used: Transportation
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Anonymous
Wedding:
1+ year ago
3.1/5.0
We rented a stretch white escalade for our wedding. It stated it seats 22 passengers but we had 12 adults and probably could have only fit 2 more comfortably.

The limo was 1 hour late the day of due to arriving at the wrong hotel (why I put a 2 for quality of service). We had asked the limo to come one hour early so it did not effect us - but just an FYI. Also, we tried to visit the limo multiple times and were not able to get ahold of the company we arrived on site. This was frustrating.

In the end - the limo was perfect and clean and very fun. The service was very good day of. The limo was decorated with our colors and had champagne and glasses. A red carpet service was set up. It looked really nice even tho i hate matchy things like colored napkins & pompoms - this was cute though and fun. The driver was very kind and although he hardly spoke English, was very congratulatory. He also took us on a route we directed him with between the church & hotel and did not get lost or confused.
Services Used: Transportation
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Rebecca
Wedding:
10/7/2012
5.0/5.0
Luxus Limousines was the best limo service I could have chosen for my wedding. Lucas was very prompt and super nice! He made us all feel safe during our travel throughout the day. I should have gotten a bigger limo due to the fact that my Bridal party is not skinny. But other than that, the limo was super clean and very sharp. Highly recommended!
Thank you!!
Mr & Mrs. Andrew and Rebecca Mejia
Services Used: Transportation
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Maggie
Wedding:
10/6/2012
5.0/5.0
Decently priced and nicest limo driver ever! Nice big spacious limos, I've used them for many events before the wedding and knew that they wouldnt disappoint us on our wedding day - well they did not disappoint. They also had a dove release special! Definitely took advantage of the dove release special they offer :) very pleased!
Services Used: Transportation
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Melanie
Wedding:
8/3/2012
5.0/5.0
Great price for their amazing service! My husband and I had two limo rentals from this company...a 20 person Cadillac limo and a Rolls Royce for our getaway. The staff was very professional and attentive, and they were so flexible and easy to work with. My limo driver even fixed my train while I walked into the church! Absolutely fantastic and they are highly recommended!
Services Used: Transportation
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VictoriaGabrielle82
Wedding:
5/6/2012
5.0/5.0
I ABSOLUTELYYYYY LOVEEEEE MY 30TH BIRTHDAY PINK CADDY MAY 6TH WITH LUXUS LIMO COMPANY. THE DRIVER WAS SOOOOO NICE AND PATIENT THE LIMO WAS VERRRYYY CLEANNN AND COMFORTABLE ME AND MY FAMILY HAD THE BEST NIGHT EVER. DAVID THE OWNER IS SO NICE ALSO I WILL BE USING THERE SERVICE ALOT FOR MY NON-PROFIT ORGANIZATION AND OTHER PERSONAL BUSINESS. THANKS LUXUS LIMO :-)
Services Used: Transportation
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Darrel
Wedding:
4/8/2012
5.0/5.0
It was Easter wedding. Limo showed was clean, decorated and showed up on time. Driver was really nice. Price included everything and whatever they promised we received. We tipped driver extra because he earned it. I will recommend them to everybody. We used 20 passenger Hummer. Really nice people to deal with, great prices, thank you
Services Used: Transportation
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Bryan
Wedding:
3/31/2012
0.0/5.0
Absolutely horrible. Hummer arrived smelling like burnt marijuana, driver was as rude as could be. I was told I could book a 4 hour block, and extend as needed, but I was called the morning of the wedding and was told that the limo we wanted had broken down. They sent a different limo, which was the only positive that came out of this. After the four hour block was winding down, while taking pictures with the bridal party, the driver stood in the back of the church tapping his watch until I stopped pictures to find out the problem. They had double booked the limo, causing us to stop taking pictures so we could get to the reception. We leave, driver put the wrong address into his GPS, and became angry; yelling at a groomsman when he asked where he was going.

Note to the company, hire professional well spoken drivers, don't double book your limo, and for gods sake don't let clients smoke weed in your limo the night before your driving a wedding party around. Seems common sense to me..
Services Used: Transportation
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tjsh
Wedding:
2/18/2012
5.0/5.0
They were on time for everything and our driver was so friendly and very attentive to our needs...especially with being the bride, he always made sure that I got in and out okay. Very professional. Great service. The limo was also very clean:)
Services Used: Transportation
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Kevin
Wedding:
11/11/2011
5.0/5.0
Luxus limo did a great job at our wedding. Driver was on time and courteous. Limo was stocked with alcohol. Luxus is highly recommended.
Services Used: Transportation
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Christina
Wedding:
11/11/2011
4.9/5.0
GREAT LIMO SERVICE! Lucas was awesome.
Very reasoonable prices.
Services Used: Transportation
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a.carter1013
Wedding:
11/11/2011
5.0/5.0
On time, professional, courteous and very gentlemanly. The driver took us along the route we had scheduled and then when we had extra time took us to another location with no notice! He was great and exited the car at each stop to help the ladies out of the car. He was amazing!
Services Used: Transportation
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kim
Wedding:
11/4/2011
2.5/5.0
They are very friendley but come the day of the wedding they brought me the wrong limo and they brought me a party bus with a bathroom that didn't work and a stripper pole.. If I didn't have a bridal party that could laugh about it ,it would have ruined the day.. Please don't use them!!
Services Used: Transportation
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regablonde
Wedding:
10/7/2011
5.0/5.0
omg!!!! love them! this place is so unbelievably affordable and their vehicles are gorgeous! for myself and bridesmaids we got a 28 pass. white hummer for us to go to the church as well as have the guys join us after for pictures and going to reception. and the guys had just a drop off service in a regular stetch limo and our total was like 600 bucks! it was incredible and so clean and the driver was awesome!!! my friend is also using them for her wedding and instead of the hummer she got an escalade, for the same price!!! highly recommend!
Services Used: Transportation
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Luxus was great! On time and even sent a bigger limo then we requested for the groomsman! You won't be disappointed!
Services Used: Transportation
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Karen
Wedding:
8/20/2011
5.0/5.0
We had the white hummer limo - it was great! The decorations were not tacky at all - they were actually perfect! The girls decorated the limo as well and the driver was a great sport with it!! He was on time and very responsible. The "goodies" in the car were just enough - actually we came no where near finishing any of it! We only drove from the church to the country club. It was really a great deal! Thank you!
Services Used: Transportation
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Melissa
Wedding:
7/29/2011
4.6/5.0
Our driver arrived on time at all of our destinations and the limo was stocked with exactly what we were told ahead of time. My only complaint was that I wished they had brought a step-stool to help us get into the limo, as it was a 28-passenger hummer, and difficult to step into in heels. Hands down, this company was the best value, though.
Services Used: Transportation
Luxus Limousine services inc responded with the following comments:

Melissa
Thank you very much for review and for a great idea, we will add a step for sure, good luck for you and your husband.
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Amy
Wedding:
5/14/2011
3.9/5.0
I put my husband in charge of the transportation and he was able to find Luxus Limousine amongst a lot of other bad reviews of limo/transportation companies.

I can't remember who he worked with, but we did have to ask them to alter the contract a little bit and there was some confusion over the deposit. At first he was told there was no deposit but then when it came time to sign the contract he was told we needed a deposit. Also, we were able to make the deposit via credit card but if we wanted to pay the balance by credit card there was an extra fee. We had to pay cash on the day of the wedding, but I would have rather not had to worry about that on the day of the wedding.

The actual day of the wedding was great. The driver was nice and early to each location. It was raining on our wedding day so he was always waiting at the door for us to get out with an umbrella in hand.

The value was great-$1000 for a Hummer limo (we had 12 people and we fit fine) with beer, wine and champagne.
Services Used: Transportation
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johnny_cali
Wedding:
3/27/2011
5.0/5.0
Thanks again mark for all your help!! The car looked amazing and clean!! Your driver was on time and professional! Plus for the price you gave us i couldn't have been happier. We'll definitely use you again in the future!
Services Used: Transportation
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athorn6
Wedding:
12/31/2010
5.0/5.0
Great party bus and they were super easy to work with!!
Services Used: Transportation
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Zack and Mary
Wedding:
11/6/2010
5.0/5.0
Hi, this limo company is wonderful. We called them last minute and we got incredible deal and service. Limo arrived on time and was stock with beer , champagne and beverages. Reservation was really easy to make. Driver was dressed really nice. I will recommend them to everybody. Thank you Dan for make our day great.
Services Used: Transportation
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Elizabeth
Wedding:
10/9/2010
3.3/5.0
MAKE SURE YOU PAY ATTENTION TO COST IF YOU GO OVER!

MY DRIVER CHARGED ONE OF MY GROOMSMEN $380 FOR AN HOUR OVER AND ITS REALLY $3 PER MINUTE (MEANING $180)

ON TIME, CLEAN, BUT HE WAS SLICK FOR OVERCHARGING WHEN I WAS IN CHARGE OF KNOWING THE PRICE!!!!
Services Used: Transportation
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tknapik14
Wedding:
6/25/2010
4.9/5.0
As mentioned, Luxus is very competitively priced, which made this company appealing for our wedding. We chose a 22 passenger Cadillac Escalade, which was a great vehicle- very clean and spacious. The company was great at communicating with me before the wedding and accommodating us with address changes up until the wedding date. On the day of, the driver was on time everywhere, which was a huge plus.

The only flaw was that we had the wedding package and there was not a bottle of champagne on the limo. I never really found out what happened because I wasn't too worried about it---they provided beer and we just pretended that was champange. Overall, great service and you can't beat the prices for such beautiful vehicles!
Services Used: Transportation
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Atif
Wedding:
3/20/2010
4.8/5.0
Luxus Limos was very competitively priced, and did a great job for us. We ordered 1 Chrysler 300 limo for 6 hours and 1 regular stretch limo for 4 hours. It was a nice surprise on the wedding day to see that they had upgraded the regular stretch to an suv stretch. The drivers did a good job of timing when they would pick us up downtown after pictures - and as anybody knows, driving and standing downtown in a car can be a big hassle. The tip was included in the price that we paid - all via email/fax - prior to the wedding day, so it was nice that there was one less thing to worry about that day. We've already recommended them to friends getting married in September.
Services Used: Transportation
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madcubana
Wedding:
1/16/2010
4.4/5.0
I did my research on the limos and Luxus was the most affordable. However, the day of the wedding I was nearly late to the church..the driver had plugged in the wrong address of the church so I had to tell him where to go.....being the bride and all I was already stressed so this didn't help. Also, they should let you pre-pay so that you don't have to carry around a credit card. Luckily, my maid of honor was very helpful...it did look strange to pay in my wedding gown.
Services Used: Transportation
Luxus Limousine services inc responded with the following comments:

Thank You very much for your very helpful comment. Each comment helps us to provide better services in the future. I would like to inform all future brides that we offer prepaid service. We only need one paper to be signed and faxed back to us. Also it is most important to us to have all addresses before your wedding day written down for our drivers. We definitely need the first address, if you're not sure about the rest, it can be given to the driver on the day of service. Addresses can also be emailed back to us. Each vehicle has a navigation system, but a few times we still have to ask the bride or groom to correct the addresses or ask them for alternate directions, because the navigation system is not always the best solution to faster or easier routes. We understand this causes unnecessary stress on your day.
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Maryandjohn
Wedding:
11/7/2009
5.0/5.0
We have used this company 2 weeks ago for our wedding. Price was very competebal to others, we booked 2009 Hummer double axle. Everything was nice and clean, driver was dressed. they had champagne waiting for us with a toast after the ceremony. Very happy with a service and dont have to spent too much. Thank You very much Luxus. We will be recommend you to everybody.
Services Used: Transportation
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mjohnson
Wedding:
8/16/2008
5.0/5.0
Luxus Limousine is one of the best limousine service companies I have dealt with. Their staff was very supportive and full of ideas on how to make my wedding limousine transportation as enjoyable and as hassle free as possible. Their limousine was clean, driver was professional, and value was exceptional. We booked a double axel hummer with them, which definitely left an unforgettable impression on my fiance and my whole guest party. This company is highly recommended for any limousine occasion, especially weddings! Thank you so much!
Services Used: Transportation
Luxus Limousine services inc responded with the following comments:

Thank You Mr, Johnson, it was a great weddding. I wish you many years in happieness. I hope You will use us again in the future. Thank you for the business.
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Mirzet
Wedding:
8/9/2008
1.2/5.0
I had a huge wedding on Aug 9th of almost 600 guests. I have verified with the limo company 2 days before the wedding and the same day of the wedding to make sure they will be on time. I needed the limo at 1pm sharp for pick up because i need to be at my reception at 2pm. I contacted Luxus Limousine at exactly 12:40pm to make sure they had the right adress. The lady told me that the Limo will be by my house with in 7min meaning around 12:47pm... After i hung up with the company representative/owner "David" the limo never showed up until 2pm. It was AN HOUR LATE...I was constantly calling the company but there was no answer. WHat kind of service they offer and promise me was all a lie... i would not recoment anybody the comany just because of the experience i have had. I had the HUMMER HU DOUBLE AXLE LIMO because we had 24 brides men and girls. They will take your money and not answer you phone call after.
Services Used: Unique Services
Luxus Limousine services inc responded with the following comments:

we trully value each and one of our customers, the misunderstand was corrected in an appropriate manner and the customer was provided with free limousine service and money back
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Chris
Wedding:
8/2/2008
4.9/5.0
great service, it was only one thing what I had to take care for my wedding, Of course i did everything in last minute, I got very nice Cadillac, Price was awasome, and we got limo with a full bar, decoration etc, Driver I think his name was John was great, very proffessional, If I ever get married again... j/k... I will use them
Services Used: Transportation
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ginamomina
Wedding:
6/20/2008
4.3/5.0
The limo price was exceptional! Also the service was great. However, we were rushed to get in the limo on the way home because they had another pick-up a little later that evening and they did not want to be late. It would have been better if they scheduled a little more time for us. However, everything else was just great and I would definitely use them again.
Services Used: Transportation
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isabel
Wedding:
6/14/2008
5.0/5.0
my wedding was perfect! i called a couple of limo companies who didnt even speak full english,,,when i called luxus limousine it was so nice to talk to them. the lady from their office was really nice and she even gave me a discount. the car was awesome. it was brand new, it smelled new and it came with a whole bunch of good deals. for example, they gave us free doves, a full bar of alcohol and decorations on the inside and outside. the decorations matched the color of my bridesmaids dresses. it looked really good on camera. the limo inside had so much room and i was worried at first that i had too much people, but it was perfect. im pretty sure it was a cadillac escalade and it fitted 22 people. they gave me such a good deal. those big limo companies with all those hot cars arent worth it. luxus limousine has the same thing for half the price. the driver was so nice and full of humor. not to mention,,,,he actually dressed formally, not in jeans like the rest of them do. they had tvs, dvds and crazy lights in there, it was cool. i would definatly recomend luxus limousine, i think they are the best! thank you for my making my wedding perfect.
Services Used: Transportation
Luxus Limousine services inc responded with the following comments:

Thank You Isabella for your business and for a great review. i am very happy that you choose us. I wish you many year of haapieness, I hope you will use us in the future. Thank You agaian for your business.
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CathyMTM
Wedding:
12/22/2007
4.6/5.0
We had 14 people in our wedding party and this was our most affordable option. We only spent a few hundred more than we would have for a limo just for the bridal couple. The Cadillac Escalade limo was new and posh. We felt very elegant and on top of the world. It was stocked with drinks and the driver was extremely professional, friendly, and flexible. Not an extreme deal but definitely well worth the splurge!
Services Used: Transportation

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