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Macys Bridal- Menlo Park Mall

Edison , NJ

LOCATION

Edison, NJ US
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Dress & Attire

REVIEWS

3.6
out of 5.0
3.6/5.0
3.6/5.0
3.3/5.0
4.0/5.0
3.5/5.0
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Anonymous
Wedding:
[Private]
0.6/5.0
I went for my Bridal gown to Demetrios salon in Menlo Park Mall,Edison.When I walked to the store it was no one at the front desk.I waited and I saw woman with red hair in the office talking on the phone,I went to her to let her know I needed help,she made it look like she did not notice me .I waited for 20 minutes and she still was on the phone what sounded like a personal phone call and I left.BAD BAD CUSTOMER SERVICE.That lady should not be working there,will not recommend this salon to anyone.
I went for my Bridal gown to Demetrios salon in Menlo Park Mall,Edison.When I walked to the store it was no one at the Read more...
I went for my Bridal gown to Demetrios salon in Menlo Park Mall,Edison.When I walked to the store it was no one at the front desk.I waited and I saw woman with red hair in the office talking on the phone,I went to her to let her know I needed help,she made it look like she did not notice me .I waited for 20 minutes and she still was on the phone what sounded like a personal phone call and I left.BAD BAD CUSTOMER SERVICE.That lady should not be working there,will not recommend this salon to anyone. Read less
Services Used: Dress & Attire
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Jessica
Wedding:
9/22/2013
5.0/5.0
The saleswoman was extremely helpful, I showed her a few pictures of the styles I liked and she recommended the dress I ended up buying. It wasn't a style I would have picked up on my own but it was so flattering. She was also very conscious of my budget and helped me select styles to try within the budget or styles that were on a special sale.
She also got along so well with my crazy mother!
The saleswoman was extremely helpful, I showed her a few pictures of the styles I liked and she recommended the dress I Read more...
The saleswoman was extremely helpful, I showed her a few pictures of the styles I liked and she recommended the dress I ended up buying. It wasn't a style I would have picked up on my own but it was so flattering. She was also very conscious of my budget and helped me select styles to try within the budget or styles that were on a special sale.
She also got along so well with my crazy mother! Read less
Services Used: Dress & Attire
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Kristin
Wedding:
8/3/2013
4.7/5.0
Beautiful dresses. Scheduled one appt. over the phone and showed up on the date- they did not have me written down but wound up taking me anyways. Seamstress is a lovely lady!
Beautiful dresses. Scheduled one appt. over the phone and showed up on the date- they did not have me written down but Read more...
Beautiful dresses. Scheduled one appt. over the phone and showed up on the date- they did not have me written down but wound up taking me anyways. Seamstress is a lovely lady! Read less
Services Used: Dress & Attire
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Amy
Wedding:
4/20/2013
3.1/5.0
My dress was beautiful and flawless. Diane the seamstress was amazing. However, Danielle was absolutely horrible. My flower girl dress came in gray (it was supposed to be ivory) and Danielle would only offer me a store credit for it. Until... six weeks before the wedding when it was discovered (by the seamstress) that one of my bridesmaids dresses was completely the wrong dress. Danielle assured me the dress would be in the first week of April, and then decided to refund me for the flower girl dress. Didn't come in the first week of April and Danielle didn't returned my calls. Eventually I had to go over her head to the manager. Finally, I was told the dress wouldn't be in until the 16th - 4 days before my wedding! - and that Danielle knew that all along. We only ordered 5 dresses from there - and 2 were completely wrong! Luckily it all worked out in the end - my dress was perfect and the bridesmaids dresses were right for the wedding. I did have to go elsewhere for the flower girl dress though. Alterations aren't included in the price of the dresses either - so brides be prepared to drop another few hundred dollars.
My dress was beautiful and flawless. Diane the seamstress was amazing. However, Danielle was absolutely horrible. My Read more...
My dress was beautiful and flawless. Diane the seamstress was amazing. However, Danielle was absolutely horrible. My flower girl dress came in gray (it was supposed to be ivory) and Danielle would only offer me a store credit for it. Until... six weeks before the wedding when it was discovered (by the seamstress) that one of my bridesmaids dresses was completely the wrong dress. Danielle assured me the dress would be in the first week of April, and then decided to refund me for the flower girl dress. Didn't come in the first week of April and Danielle didn't returned my calls. Eventually I had to go over her head to the manager. Finally, I was told the dress wouldn't be in until the 16th - 4 days before my wedding! - and that Danielle knew that all along. We only ordered 5 dresses from there - and 2 were completely wrong! Luckily it all worked out in the end - my dress was perfect and the bridesmaids dresses were right for the wedding. I did have to go elsewhere for the flower girl dress though. Alterations aren't included in the price of the dresses either - so brides be prepared to drop another few hundred dollars. Read less
Services Used: Dress & Attire
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Heather
Wedding:
11/17/2012
5.0/5.0
I had a wonderful experience purchasing my Wedding Gown from Macy's Bridal. I chose a gown from the Demetrios' Sposabella collection. When I called to schedule an appointment, I asked the woman if I could bring a list of item numbers that corresponded with the gowns I liked online. She went a step further and told me that I could give them to her over the phone and that she would have them ready for me when I came in for my appointment. The women at my appointment were truly a pleasure to work with and were very helpful in helping me select the perfect gown.

They have a very large selection of gowns to choose from. It was difficult to make my decision!

My gown came in during the time period they had told me and it fit almost perfect (minus some small adjustments I'd have to make). I was very happy with my experience with them from start to finish and I highly recommend them to all brides-to-be!
I had a wonderful experience purchasing my Wedding Gown from Macy's Bridal. I chose a gown from the Demetrios' Sposabella Read more...
I had a wonderful experience purchasing my Wedding Gown from Macy's Bridal. I chose a gown from the Demetrios' Sposabella collection. When I called to schedule an appointment, I asked the woman if I could bring a list of item numbers that corresponded with the gowns I liked online. She went a step further and told me that I could give them to her over the phone and that she would have them ready for me when I came in for my appointment. The women at my appointment were truly a pleasure to work with and were very helpful in helping me select the perfect gown.

They have a very large selection of gowns to choose from. It was difficult to make my decision!

My gown came in during the time period they had told me and it fit almost perfect (minus some small adjustments I'd have to make). I was very happy with my experience with them from start to finish and I highly recommend them to all brides-to-be! Read less
Services Used: Dress & Attire
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mary
Wedding:
7/7/2012
5.0/5.0
My dress fit me like a glove! My dress came early. The bridesmaid and flowergirl dresses came on time.
My dress fit me like a glove! My dress came early. The bridesmaid and flowergirl dresses came on time.
My dress fit me like a glove! My dress came early. The bridesmaid and flowergirl dresses came on time. Read less
Services Used: Dress & Attire
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araromiawe
Wedding:
3/31/2012
5.0/5.0
The groom and grooms men bought their suits from Macy's. They all loved their suits and I am sure they will wear them again!
The groom and grooms men bought their suits from Macy's. They all loved their suits and I am sure they will wear them Read more...
The groom and grooms men bought their suits from Macy's. They all loved their suits and I am sure they will wear them again! Read less
Services Used: Dress & Attire
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Stephanie
Wedding:
12/31/2011
3.4/5.0
I found a beautiful dress that perfectly fit into my budget at this Macy's boutique. The staff there was very responsive and helped me find a dress for my body type.. they even pulled a dress off of the mannequin in the window for me to try on, which ended up being the dress I bought!

Troubles came in with the seamstress, Maria. She was a sweet enough woman, but I ended up having to have MULTIPLE dress fittings because of poor fit. She even blamed this on me at one point, telling me that I lost too much weight and that was why the dress was 2 inches too big for my waist. I've been the same weight for at least 5 years!

When the dress was picked up, they assured me that they had double checked and that everything was ready to go. When I put my dress on the day of my wedding, however, the underskirt was missing. This caused the dressed to fall flat and made it WAY too long. After some words from a justifiably angry mother-of-the-bride, someone drove my underskirt to me at my reception site. While this was incredibly nice, it shouldn't have been necessary in the first place, and was too little too late (my dress had already been dragged, stepped on, and hiked up for our pictures).

In all, the dress was BEAUTIFUL, but the drama that came along with it tainted my experience. If you are going to shop here for your wedding dress, make sure you check your garment bag before the day of the wedding.
I found a beautiful dress that perfectly fit into my budget at this Macy's boutique. The staff there was very responsive Read more...
I found a beautiful dress that perfectly fit into my budget at this Macy's boutique. The staff there was very responsive and helped me find a dress for my body type.. they even pulled a dress off of the mannequin in the window for me to try on, which ended up being the dress I bought!

Troubles came in with the seamstress, Maria. She was a sweet enough woman, but I ended up having to have MULTIPLE dress fittings because of poor fit. She even blamed this on me at one point, telling me that I lost too much weight and that was why the dress was 2 inches too big for my waist. I've been the same weight for at least 5 years!

When the dress was picked up, they assured me that they had double checked and that everything was ready to go. When I put my dress on the day of my wedding, however, the underskirt was missing. This caused the dressed to fall flat and made it WAY too long. After some words from a justifiably angry mother-of-the-bride, someone drove my underskirt to me at my reception site. While this was incredibly nice, it shouldn't have been necessary in the first place, and was too little too late (my dress had already been dragged, stepped on, and hiked up for our pictures).

In all, the dress was BEAUTIFUL, but the drama that came along with it tainted my experience. If you are going to shop here for your wedding dress, make sure you check your garment bag before the day of the wedding. Read less
Services Used: Dress & Attire
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jesschoe93
Wedding:
9/9/2011
4.9/5.0
Macys was very helpful in assisting me choose my wedding dress. Would recommend them.
Macys was very helpful in assisting me choose my wedding dress. Would recommend them.
Macys was very helpful in assisting me choose my wedding dress. Would recommend them. Read less
Services Used: Dress & Attire
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J
Wedding:
9/1/2010
0.8/5.0
I went to Macy's bridal with mother, grandmother, and aunt looking for a mother of the bride dresses. The sales associate '"Chelsea" (blonde hair) was extremely rude and disrespectful. She stared at my mother glaringly up and down and said "I don't know if we have a dressing room for you." I was shocked at the stuck up, snotty, demeanor of this young woman. Apparently she was only interested in helping young, sample size other women looking for dresses. I have been a loyal Macy's customer for years, and I am truly shocked by the unprofessional attitude we were treated with. If going to the Macy's @ Menlo Park Bridal Salon stay clear of
"Chelsea"
I went to Macy's bridal with mother, grandmother, and aunt looking for a mother of the bride dresses. The sales associate Read more...
I went to Macy's bridal with mother, grandmother, and aunt looking for a mother of the bride dresses. The sales associate '"Chelsea" (blonde hair) was extremely rude and disrespectful. She stared at my mother glaringly up and down and said "I don't know if we have a dressing room for you." I was shocked at the stuck up, snotty, demeanor of this young woman. Apparently she was only interested in helping young, sample size other women looking for dresses. I have been a loyal Macy's customer for years, and I am truly shocked by the unprofessional attitude we were treated with. If going to the Macy's @ Menlo Park Bridal Salon stay clear of
"Chelsea" Read less
Services Used: Dress & Attire
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