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Macy's Department Store

New York , NY

LOCATION

11 Penn plz
New York, NY US 10001 (map)

PHONE

212-494-4900
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Dress & Attire

REVIEWS

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4.1/5.0
3.9/5.0
4.0/5.0
4.2/5.0
3.9/5.0
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Laura
Wedding:
9/18/2010
5.0/5.0
I purchased several pieces of jewelry for my wedding at Macy's. My bracelet was the main purchase and I couldn't have been happier with it. Macy's has great selection and great customer service. I highly recommend them!
Services Used: Jewelry
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Shannon
Wedding:
10/10/2009
3.8/5.0
My husband purchased his suit at Macy's after the one we ordered online from Calvin Klein came delivered to us all wrong (i.e. incorrect pant color, belt too large, jacket too small). While the service we received at Macy's was a little on the cold side, the staff was helpful, which is just what we needed considering the short amount of time we had to find something new. Overall, this purchase at Macy's was handled efficiently and professionally, and the quality of the suit is top-notch.
Services Used: Dress & Attire
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Bonnie
Wedding:
8/23/2008
5.0/5.0
Since I am a non-traditional bride I wanted a non-traditional dress. I searched for about 2 months before I found my light pink floor length gown at Macy's. I ordered it offline and it arrived in 2 days but I needed a different size. The help desk sent me another gown immediately which arrived the next day and was perfect. They were wonderful to work with and the gown was beautiful!
Services Used: Dress & Attire
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Chrissy20
Wedding:
6/21/2008
4.9/5.0
Originally, we were interested in the Na Hoku wedding bands since their cuts have a tribal and creative theme to it. Due to expense and lack of time to get them resized, we had to find another quick alternative version. So, we browse through the Macy's jewelry section in Herald Square, NY. A majority of the sales people are very stuck-up and carries a stuffiness in the air but they will be very eager to help couples to get their sales. This middle age sales guy helped us with the selection of the wedding bands. We look through two different designs before we end up getting the 18k white gold with the decorative scroll around the bands. I really like the design since it's classic and it has a bit of a design so it stands out. The bands end up about 1-2 inches bigger than our ring size. We really want to have them resized but we were told it would take about approx. 2 weeks. We brought it anyway otherwise we would had no wedding bands for the ceremony. The wedding bands were reasonably priced. For all brides to be, you might want to try the sales at JCPenny's or Sears which would cost practically at a fraction of what you pay at Macy's. I personally think the quality at Macy's is a lot better. We didn't mind paying a little more for the quality.
Services Used: Jewelry
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Missy
Wedding:
5/24/2008
2.1/5.0
We went to Macy's to shop for Suits and a dresses for the bridesmaids. It was difficult for me to get responses from clerks, they told us that they didn't work on other floors, so they couldn't help us. It became more frustrating when they just tried to sell us items from their section instead of guiding us, but that was better than when some of the sales people ignored us.
Services Used: Dress & Attire
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GM
Wedding:
5/10/2008
0.0/5.0
I chose Macy's for my wedding registry and it was a complete disaster. First of all I had guests from overseas and Macy's won't accept credit cards from a lot of countries. They said the only way my guests could buy me a gift was by calling Macy's, which meant not only a very expensive international call but also having to place an order over the phone in a language they're not familiar with. The second problem, and far more embarrassing, happened when I had to return a couple of gifts. I returned them by mail and Macy's issued the refund to the guest who had purchased it! In other words, the guests found out I had returned their gifts and I didn't get any money back! And they said it was my fault for not specifying on a blank "comments" field that I wanted to get the refund as a gift card. As if that wasn't quite obvious since they were gifts bought from a wedding registry. It was really outrageous.
Services Used: Unique Services
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Robyn
Wedding:
3/29/2008
3.2/5.0
Macy's has much variety -busy store!!
Services Used: Beauty & Health, Unique Services
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Hak3494
Wedding:
1/20/2008
5.0/5.0
I was surprised that I found my dress at Macy's and so happy with my decision. The dress was very affordable and most importantly I loved it. The staff there was very accommodating. They let me go back several times to try on the sample dress with different friends and family, match shoes, and match other accessories. The dress came in plenty of time for the wedding and I'm happy to say that I looked great!
Services Used: Dress & Attire
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kevin
Wedding:
12/31/2007
4.9/5.0
like it
Services Used: Band, Beauty & Health, Wedding Cake, Catering, Ceremony Music, DJ, Dress & Attire, Flowers, Invitations, Jewelry, Officiant, Photography, Wedding Planning, Rentals & Photobooths, Transportation, Wedding Venue, Videography, Unique Services
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Yuliya
Wedding:
10/20/2007
4.6/5.0
My husband and I bought my day-of jewelry in Macy's: a beautiful earrings and a necklace set. I love it! The service was good and we picked it out and uo all within an hour.
Services Used: Jewelry
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Gina
Wedding:
10/13/2007
4.0/5.0
I bought my wedding dress at the Bridal Trunk Show at Macy's in downtown Chicago. Given, I was there during a huge sale, but I thought the whole event was well organized. I got there at 8:30 AM and the doors opend at 9. They let 20 people in at a time for 15 minutes and so the line moved slow. I got in *finally* at 11:15 and the dresses were mostly still organized. But the $199 couture sale really only applied to a small handful of dresses. Most of them were in decent condition but most had at least 1 noticable flaw, like snagged fabric, broken zippers, missing buttons, etc. I actually ended up finding my gown there though, and it was $199! Original pricetag on it is $1600 so I was really lucky!!
Services Used: Dress & Attire
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Yaris
Wedding:
8/10/2007
5.0/5.0
I wasn't looking to spend a lot on a makeup artist, so one day after work I decided to go to Macy's and browse the makeup counters, I went up to the MAC counter and got a free makeover, bought all the supplies and did the work myself on my wedding day. The service was great, she gave me great tips to make it last the whole day and I loved my results.
Services Used: Beauty & Health
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Carolyn
Wedding:
7/15/2007
4.2/5.0
I used Macy's for my wedding registry and it was great. You can access it in store and online. You can make as many updates and changes as you want. We were constantly changing things! If you sign up for a Macy's credit card, you can link it to your registry and earn reward points whenever someone buys something. After your wedding, you'll get a gift card for the points that you earned! Macy's is of course a little on the expensive side, but has lots of stuff to choose from!
Services Used: Unique Services
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rissie
Wedding:
6/27/2007
5.0/5.0
Great Service, Low prices!!!!!
Services Used: Unique Services
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Hessmiami
Wedding:
4/22/2007
4.2/5.0
they shipped the perfect shoes and accessories at no extra charge just in time
Services Used: Dress & Attire, Unique Services
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Rebecca
Wedding:
11/11/2006
3.0/5.0
We registered at Macy's, and found both the online and in-store service to be about average. Selection is great, but shipping costs for some items tended to be high. And instore returns from out of state gifts proved difficult.
Services Used: Unique Services
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JEWELS
Wedding:
7/1/2005
4.8/5.0
We got our groomsmen watches from Macy's nice Fossil with a diamond on the face, Filene's flat out refused a deal if we bought 8 of them, Macy's was very willing to work with us, and give us a deal, and even got extras from other stores, made it very easy!
Services Used: Beauty & Health, Jewelry
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Toni Brandmill
Wedding:
10/15/1994
3.8/5.0
Good selection; helpful service
Services Used: Dress & Attire

MAP

 
11 Penn plz, New York, NY 10001 See On Map
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