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Mandarin Oriental, Washington DC

Washington , DC
CONTACT US
CONTACT US

LOCATION

1330 Maryland Avenue, SW
Washington, DC US 20024 (map)

PHONE

202-554-8588

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Let Mandarin Oriental, Washington D.C. be the backdrop for the first day of the rest of your lives.

Experience a luxury setting with unique spaces, world-class cuisine, an... Read more
Let Mandarin Oriental, Washington D.C. be the backdrop for the first day of the rest of your lives.

Experience a luxury setting with unique spaces, world-class cuisine, an impeccable tradition of service, and an experienced team bringing polish and sophistication to your perfect day.

Visit us online: http://www.mandarinoriental.com/washington/hotel-venues/weddings/

Follow us on Pinterest: www.pinterest.com/mowasdc

Follow us on Twitter: @MO_WASHINGTON DC

Contact us at: 202.787.6178 or mowas-catering@mohg.com Read less
Wedding Venue

PHOTOS

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REVIEWS

4.4
out of 5.0
4.5/5.0
4.2/5.0
4.5/5.0
4.6/5.0
4.4/5.0
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brenda
Wedding:
6/22/2013
4.8/5.0
We had the best experience at the Mandarin Oriental hotel for our wedding on June 22nd. We knew when we first visited the location that the hotel was perfect for us. It had everything we could have imagined and more. The location of the hotel was ideal, the outside garden was perfect for a ceremony and the ballroom was exactly how it was named, Grand!

We were truly thankful that Bret Freedman was easy going, friendly, and sooo helpful throughout the wedding planning process! Couldn't have done it without her! Additionally, the entire staff from our arrival to our departure was just amazing. We were greeted promptly, checked in smoothly, and the suite was perfect! The view of the garden where the ceremony took place just made it even more special! We received so many compliments from our guests on how attentive the staff was and everyone loved their dinner! The steak, mushroom risotto, and vegetables were cooked perfectly! The hor d'oeuvres were just amazing as well! I loved the mini lamb chops, that was my favorite!!

We enjoyed our experience at the Mandarin Oriental and it was truly unforgettable!!
We had the best experience at the Mandarin Oriental hotel for our wedding on June 22nd. We knew when we first visited the Read more...
We had the best experience at the Mandarin Oriental hotel for our wedding on June 22nd. We knew when we first visited the location that the hotel was perfect for us. It had everything we could have imagined and more. The location of the hotel was ideal, the outside garden was perfect for a ceremony and the ballroom was exactly how it was named, Grand!

We were truly thankful that Bret Freedman was easy going, friendly, and sooo helpful throughout the wedding planning process! Couldn't have done it without her! Additionally, the entire staff from our arrival to our departure was just amazing. We were greeted promptly, checked in smoothly, and the suite was perfect! The view of the garden where the ceremony took place just made it even more special! We received so many compliments from our guests on how attentive the staff was and everyone loved their dinner! The steak, mushroom risotto, and vegetables were cooked perfectly! The hor d'oeuvres were just amazing as well! I loved the mini lamb chops, that was my favorite!!

We enjoyed our experience at the Mandarin Oriental and it was truly unforgettable!! Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
Lynne
Wedding:
10/27/2012
5.0/5.0
The Mandarin Oriental was the perfect choice for our fall wedding. Nestled among the monuments of Washington DC is an added bonus. From the moment the valet greets you upon arrival, your every whim it attended to. In addition, the interior is stunning with beauty at every turn. Bret Freedman help turn all our visions into reality. Everyone took such great care and pride in the entire weekend. The food was delicious and the service was impecable.

A bit pricey, but well worth it.
The Mandarin Oriental was the perfect choice for our fall wedding. Nestled among the monuments of Washington DC is an Read more...
The Mandarin Oriental was the perfect choice for our fall wedding. Nestled among the monuments of Washington DC is an added bonus. From the moment the valet greets you upon arrival, your every whim it attended to. In addition, the interior is stunning with beauty at every turn. Bret Freedman help turn all our visions into reality. Everyone took such great care and pride in the entire weekend. The food was delicious and the service was impecable.

A bit pricey, but well worth it. Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
Anonymous
Wedding:
2+ years ago
4.9/5.0
We are thrilled that we chose to have our wedding reception at the Mandarin Oriental, it is a great venue for a wedding. We quickly fell in love with the hotel and found that we were in good hands. Already when we arrived at the hotel before the wedding we were treated with great warmth and got lots of personal service.

Because we were getting married we were upgraded to a lovely large suite with a wonderful river view and they made our stay very special with lots of little details. They also provided valuable contacts to truly skilled hair and makeup artists and florists.

Everything was set up perfectly when we arrived from the ceremony and we felt that everyone took great care of us. The whole staff was very attentive and we felt they truly cared about us and wanted us to have the most beautiful and memorable wedding.

The staff handled every detail with grace and professionalism and the food was absolutely amazing. The service at the hotel during our stay and at our wedding reception was impeccable.

We had a great time that we will always be very grateful for, and we can’t recommend it more highly.
We are thrilled that we chose to have our wedding reception at the Mandarin Oriental, it is a great venue for a wedding. Read more...
We are thrilled that we chose to have our wedding reception at the Mandarin Oriental, it is a great venue for a wedding. We quickly fell in love with the hotel and found that we were in good hands. Already when we arrived at the hotel before the wedding we were treated with great warmth and got lots of personal service.

Because we were getting married we were upgraded to a lovely large suite with a wonderful river view and they made our stay very special with lots of little details. They also provided valuable contacts to truly skilled hair and makeup artists and florists.

Everything was set up perfectly when we arrived from the ceremony and we felt that everyone took great care of us. The whole staff was very attentive and we felt they truly cared about us and wanted us to have the most beautiful and memorable wedding.

The staff handled every detail with grace and professionalism and the food was absolutely amazing. The service at the hotel during our stay and at our wedding reception was impeccable.

We had a great time that we will always be very grateful for, and we can’t recommend it more highly. Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
Jackson1212
Wedding:
9/20/2008
4.9/5.0
Tha Mandarin Oriental was the most amazing location for our wedding reception. The garden was perfect for our cocktail hour, the level of service was outstanding, and the understated elegance was exactly what we were looking for.
Tha Mandarin Oriental was the most amazing location for our wedding reception. The garden was perfect for our cocktail Read more...
Tha Mandarin Oriental was the most amazing location for our wedding reception. The garden was perfect for our cocktail hour, the level of service was outstanding, and the understated elegance was exactly what we were looking for. Read less
Services Used: Wedding Venue
B6
Anonymous
Wedding:
2+ years ago
1.8/5.0
Overall, my experience with the Mandarin Oriental in DC as my ceremony and reception venue was an appalling one, although thankfully they redeemed themselves somewhat on the wedding day. I will break my review into 2 parts - i) service before and after the wedding; ii) day of wedding.

i) Service before and after the wedding
Overall: Disaster, would not recommend

Quality of service: Disaster
From the sales person to the event manager -- service fell way short of what I would expect of a 4 star hotel that is supposedly trying for its fifth Mobil star. Perhaps it is relative, but when one books a 4 star hotel, one expects 4 star service. In fact, sales and guest service at another hotel my guests stayed at was far superior.
My fiance and I literally had to chase down the Mandarin staff to get them to perform their duties and they were extremely unresponsive in returning our phone calls/messages etc. A properly trained staff would have made the entire planning process effortless, while the Mandarin staff made even the simplest tasks very difficult to accomplish. Whether this was incompetency on their part - or simply because they chose to ignore our smaller wedding - whatever reason it was, it was wholly unacceptable.

Responsiveness: Disaster
As explained above, we got little to no response at each stage of the planning process with the Mandarin. Even post-wedding, it took them a month to send us an invoice and when we asked for an explanation of charges, it was made to seem like we had no right to enquire about their billing structure.

Professionalism: Poor
Professionalism is judged not only by the way you speak to clients, but also by the way staff accomplish their tasks. Judged by those standards, the professionalism of the Mandarin's sales and events staff is very low. In addition, the Mandarin event staff refused to make final decisions on many aspects of the event until just 2 weeks before. This added to our stress, and showed disorganization on the part of the Mandarin.

Flexibility: Poor
This is one area where in the end we got what we wanted - making the Mandarin appear flexible - but not after we had to fight tooth and nail to get even the simplest of requests through. For example, we were able to use different rooms for the ceremony and reception, but only after an extremely protracted and painful negotiation with the Mandarin on how to best use the space available, and how to design the layout of the table and chairs. The Mandarin wanted to give us a cookie cutter corporate function seating layout, and us asking for something different was obviously beyond the grasp of the event manager's imagination and capability. Only after pulling in our floral designer and the Mandarin's Director of Catering, was it is possible to arrange a more orginal seating arrangement.

ii) Day of the Wedding
Thank goodness that on the day of, the Mandarin pulled itself together and delivered - though not necessarily anything more than what we would have expected of a 4 star hotel. Still, banquet service was competent, food at the reception was very good with the exception of the dry and tasteless wedding cake provided.
_______
We had booked the Mandarin initially because we thought it would help ensure minimal stress in the planning stages. Quite the opposite occured - the months of chasing down the Mandarin staff and begging them to do their work added a very high level of stress to the occasion. It was very unfortunate that this major vendor was the absolute worse of all the vendors I booked for my wedding.
Overall, my experience with the Mandarin Oriental in DC as my ceremony and reception venue was an appalling one, although Read more...
Overall, my experience with the Mandarin Oriental in DC as my ceremony and reception venue was an appalling one, although thankfully they redeemed themselves somewhat on the wedding day. I will break my review into 2 parts - i) service before and after the wedding; ii) day of wedding.

i) Service before and after the wedding
Overall: Disaster, would not recommend

Quality of service: Disaster
From the sales person to the event manager -- service fell way short of what I would expect of a 4 star hotel that is supposedly trying for its fifth Mobil star. Perhaps it is relative, but when one books a 4 star hotel, one expects 4 star service. In fact, sales and guest service at another hotel my guests stayed at was far superior.
My fiance and I literally had to chase down the Mandarin staff to get them to perform their duties and they were extremely unresponsive in returning our phone calls/messages etc. A properly trained staff would have made the entire planning process effortless, while the Mandarin staff made even the simplest tasks very difficult to accomplish. Whether this was incompetency on their part - or simply because they chose to ignore our smaller wedding - whatever reason it was, it was wholly unacceptable.

Responsiveness: Disaster
As explained above, we got little to no response at each stage of the planning process with the Mandarin. Even post-wedding, it took them a month to send us an invoice and when we asked for an explanation of charges, it was made to seem like we had no right to enquire about their billing structure.

Professionalism: Poor
Professionalism is judged not only by the way you speak to clients, but also by the way staff accomplish their tasks. Judged by those standards, the professionalism of the Mandarin's sales and events staff is very low. In addition, the Mandarin event staff refused to make final decisions on many aspects of the event until just 2 weeks before. This added to our stress, and showed disorganization on the part of the Mandarin.

Flexibility: Poor
This is one area where in the end we got what we wanted - making the Mandarin appear flexible - but not after we had to fight tooth and nail to get even the simplest of requests through. For example, we were able to use different rooms for the ceremony and reception, but only after an extremely protracted and painful negotiation with the Mandarin on how to best use the space available, and how to design the layout of the table and chairs. The Mandarin wanted to give us a cookie cutter corporate function seating layout, and us asking for something different was obviously beyond the grasp of the event manager's imagination and capability. Only after pulling in our floral designer and the Mandarin's Director of Catering, was it is possible to arrange a more orginal seating arrangement.

ii) Day of the Wedding
Thank goodness that on the day of, the Mandarin pulled itself together and delivered - though not necessarily anything more than what we would have expected of a 4 star hotel. Still, banquet service was competent, food at the reception was very good with the exception of the dry and tasteless wedding cake provided.
_______
We had booked the Mandarin initially because we thought it would help ensure minimal stress in the planning stages. Quite the opposite occured - the months of chasing down the Mandarin staff and begging them to do their work added a very high level of stress to the occasion. It was very unfortunate that this major vendor was the absolute worse of all the vendors I booked for my wedding. Read less
Services Used: Wedding Venue
B3
parisbride
Wedding:
3/29/2008
4.6/5.0
The Mandarin Oriental is an amazing venue for a wedding. Not only is it one of the best hotels in DC, the staff at MO is extremely helpful and professional. Rachel and her team helped provide a flawless evening and really paid every attention to detail. As a bride, it is important to work with a vendor that you have confidence in to make your day go as planned. The MO gave me the freedom to enjoy my day, and the guests were thoroughly impressed with the service provided by this exceptional hotel.
The Mandarin Oriental is an amazing venue for a wedding. Not only is it one of the best hotels in DC, the staff at MO is Read more...
The Mandarin Oriental is an amazing venue for a wedding. Not only is it one of the best hotels in DC, the staff at MO is extremely helpful and professional. Rachel and her team helped provide a flawless evening and really paid every attention to detail. As a bride, it is important to work with a vendor that you have confidence in to make your day go as planned. The MO gave me the freedom to enjoy my day, and the guests were thoroughly impressed with the service provided by this exceptional hotel. Read less
Services Used: Catering, Wedding Venue
Default-vendor-profile-pic
Sarah
Wedding:
1/28/2005
5.0/5.0
Extremely luxurious hotel to spend the first night as a married couple! When we told them we had just gotten married, we were upgraded to a large suite with monument views, very romantic!
Extremely luxurious hotel to spend the first night as a married couple! When we told them we had just gotten married, we Read more...
Extremely luxurious hotel to spend the first night as a married couple! When we told them we had just gotten married, we were upgraded to a large suite with monument views, very romantic! Read less
Services Used: Unique Services

MAP

 
1330 Maryland Avenue, SW, Washington, DC 20024 See On Map
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Please let this vendor know that you found them on the WeddingWire Network.
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