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Martin's (Ukrops Bakery)

Richmond , VA

LOCATION

Richmond, VA US

WEBSITE

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Wedding Cake

REVIEWS

4.8
out of 5.0
4.6/5.0
4.9/5.0
4.9/5.0
4.5/5.0
4.8/5.0
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Ashley
Wedding:
5/4/2013
5.0/5.0
YUM! Our cake process was the easier than I could have ever imagined. Growing up on Ukrops cake I new I wanted Martins Bakery right away! They were also highly recommended by our venue. The price savings over cake bakers in the area is unbelievable! We got our custom cake with several different flavors all under budget. It was delicious AND beautiful which is so important for brides to be!
YUM! Our cake process was the easier than I could have ever imagined. Growing up on Ukrops cake I new I wanted Martins Read more...
YUM! Our cake process was the easier than I could have ever imagined. Growing up on Ukrops cake I new I wanted Martins Bakery right away! They were also highly recommended by our venue. The price savings over cake bakers in the area is unbelievable! We got our custom cake with several different flavors all under budget. It was delicious AND beautiful which is so important for brides to be! Read less
Services Used: Wedding Cake
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Jennifer
Wedding:
10/7/2012
3.9/5.0
My review for Ukrops is somewhat mixed for a few reasons. The initial meeting and arrangements with Terri Joyce were perfect. The tasting went really well, and everything went smoothly. We picked out our cake, got all the colors and designs we wanted, and were all set. Then... when Martin's made our cake, they forgot to add the support layer for the top tier. And, while the delivery driver saw the top layer start to tip, he hurried back to his van and took off. We were unable to actually put our cake together for our wedding. When I called Terri about this problem, she was very responsive and very apologetic. I highly recommend her- but I definitely have reservations about the Martin's store that did the baking and the delivery. I suggest making sure your cake is good to go before the delivery driver takes off.

EDIT: So I just was contacted by Ukrops and they are refunding the entire amount of the cake. I was not expecting anything close to that- which suggests this is a VERY rare occurrence for them and something they are very upset about. With that in mind, I retract my lower review and give them higher marks for "making it right."
My review for Ukrops is somewhat mixed for a few reasons. The initial meeting and arrangements with Terri Joyce were Read more...
My review for Ukrops is somewhat mixed for a few reasons. The initial meeting and arrangements with Terri Joyce were perfect. The tasting went really well, and everything went smoothly. We picked out our cake, got all the colors and designs we wanted, and were all set. Then... when Martin's made our cake, they forgot to add the support layer for the top tier. And, while the delivery driver saw the top layer start to tip, he hurried back to his van and took off. We were unable to actually put our cake together for our wedding. When I called Terri about this problem, she was very responsive and very apologetic. I highly recommend her- but I definitely have reservations about the Martin's store that did the baking and the delivery. I suggest making sure your cake is good to go before the delivery driver takes off.

EDIT: So I just was contacted by Ukrops and they are refunding the entire amount of the cake. I was not expecting anything close to that- which suggests this is a VERY rare occurrence for them and something they are very upset about. With that in mind, I retract my lower review and give them higher marks for "making it right." Read less
Services Used: Wedding Cake
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Anonymous
Wedding:
10/6/2012
5.0/5.0
We purchased a two-tier cake from Martin's/Ukrops and it was delicious!! The prices were fair, it was ready on time, the employees were fantastic and we could not have been happier. We even ate the cake for breakfast the next morning in the hotel room! Highly recommend!
We purchased a two-tier cake from Martin's/Ukrops and it was delicious!! The prices were fair, it was ready on time, the Read more...
We purchased a two-tier cake from Martin's/Ukrops and it was delicious!! The prices were fair, it was ready on time, the employees were fantastic and we could not have been happier. We even ate the cake for breakfast the next morning in the hotel room! Highly recommend! Read less
Services Used: Wedding Cake
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Happy Bride
Wedding:
5/12/2012
4.8/5.0
First of all, the cake was delicious!! I am not always the biggest fan of fondant but Ukrop's bakery has found a way to make it very tasty! Even so, you are unfortunately still paying the price for fondant. Cakes can get pricy and they are all pretty competitive so this was one of the areas we splurged in. I must say, we paid for our wedding ourselves though so money was of the essence. Overall, very happy!
First of all, the cake was delicious!! I am not always the biggest fan of fondant but Ukrop's bakery has found a way to Read more...
First of all, the cake was delicious!! I am not always the biggest fan of fondant but Ukrop's bakery has found a way to make it very tasty! Even so, you are unfortunately still paying the price for fondant. Cakes can get pricy and they are all pretty competitive so this was one of the areas we splurged in. I must say, we paid for our wedding ourselves though so money was of the essence. Overall, very happy! Read less
Services Used: Wedding Cake
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Gwen and Jimmy
Wedding:
4/14/2012
5.0/5.0
After tasting various samples of wedding cake from a complimentary tasting box, we chose our flavor,and discussed our cake design with the bakery rep.in Williamsburg. It was exactly as we hoped and the almond flavor was delightful, Very reasonably priced!
After tasting various samples of wedding cake from a complimentary tasting box, we chose our flavor,and discussed our cake Read more...
After tasting various samples of wedding cake from a complimentary tasting box, we chose our flavor,and discussed our cake design with the bakery rep.in Williamsburg. It was exactly as we hoped and the almond flavor was delightful, Very reasonably priced! Read less
Services Used: Wedding Cake
B6
lacat
Wedding:
7/3/2010
4.8/5.0
The cake we received was very yummy. It was also beautiful and exceeded our expectations, since I did not have enough time to order a custom wedding cake and was just expecting a standard sheet cake; the decorations they used looked very nice. The bakery employee was very helpful as well.
The cake we received was very yummy. It was also beautiful and exceeded our expectations, since I did not have enough time Read more...
The cake we received was very yummy. It was also beautiful and exceeded our expectations, since I did not have enough time to order a custom wedding cake and was just expecting a standard sheet cake; the decorations they used looked very nice. The bakery employee was very helpful as well. Read less
Services Used: Wedding Cake
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