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MARYLINN'SBRIDAL AND TUXIDO

CA
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Dress & Attire

REVIEWS

3.3
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3.4/5.0
3.2/5.0
3.3/5.0
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shauna
Wedding:
5/14/2011
5.0/5.0
We had a great experience and would recommend it to anyone... we love them!!!!!!!!
We had a great experience and would recommend it to anyone... we love them!!!!!!!!
We had a great experience and would recommend it to anyone... we love them!!!!!!!! Read less
Services Used: Dress & Attire
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Ryndac1
Wedding:
2/25/2011
4.9/5.0
This review is for the Pasadena Store. As a bride being married for a second time, I had no idea what type of dress that I wanted to wear. The sales person was very helpful. She and my daughter pulled a variety of different style dresses and what do you know - we actually found one that I liked. It took about 5 months to come in. Once it did, we worked with the alterations person to add some lace to the bodice and take it in. She was an absolute sweetheart and was patient with me when I asked about adding the lace. The only thing that was a little stressful for me was their steaminng schedule for the dress. They only steam dresses on Wednesdays and my daughter ended up picking up my dress on the Thursday before my wedding. The dress was absolutely gorgeous and I continue to get compliments on it. The lace detail on the train was loved by all. Thank you!
This review is for the Pasadena Store. As a bride being married for a second time, I had no idea what type of dress that I Read more...
This review is for the Pasadena Store. As a bride being married for a second time, I had no idea what type of dress that I wanted to wear. The sales person was very helpful. She and my daughter pulled a variety of different style dresses and what do you know - we actually found one that I liked. It took about 5 months to come in. Once it did, we worked with the alterations person to add some lace to the bodice and take it in. She was an absolute sweetheart and was patient with me when I asked about adding the lace. The only thing that was a little stressful for me was their steaminng schedule for the dress. They only steam dresses on Wednesdays and my daughter ended up picking up my dress on the Thursday before my wedding. The dress was absolutely gorgeous and I continue to get compliments on it. The lace detail on the train was loved by all. Thank you! Read less
Services Used: Dress & Attire
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jltong
Wedding:
11/20/2010
3.3/5.0
I did end up getting my dress here (and I did go to Soir as well as Kleinfelds in NY). They told me that it would take 6 months for the manufacturer to make the dress - I got it in 3 months which is a good thing other than I felt really pressured to "buy the dress, otherwise we'll have to charge you a fee to rush it." This is why I don't think the Quality of the Service was as good as it could have been - but in reality, EVERY bridal salon tells you that. It really just depends on how many orders that particular manufacturer has when you order it.

The dresses are expensive - no doubt about it. But my mom wanted me to buy a dress that she had seen me try on (instead of a dress from a designer online that I found and ADORED who would make it from scratch to my measurements, but alas no trying on beforehand since it was custom made), so it fit the bill.

It's not a very glamorous store. You do feel like everyone is watching you and assessing how great you look in the dress.
I did end up getting my dress here (and I did go to Soir as well as Kleinfelds in NY). They told me that it would take 6 Read more...
I did end up getting my dress here (and I did go to Soir as well as Kleinfelds in NY). They told me that it would take 6 months for the manufacturer to make the dress - I got it in 3 months which is a good thing other than I felt really pressured to "buy the dress, otherwise we'll have to charge you a fee to rush it." This is why I don't think the Quality of the Service was as good as it could have been - but in reality, EVERY bridal salon tells you that. It really just depends on how many orders that particular manufacturer has when you order it.

The dresses are expensive - no doubt about it. But my mom wanted me to buy a dress that she had seen me try on (instead of a dress from a designer online that I found and ADORED who would make it from scratch to my measurements, but alas no trying on beforehand since it was custom made), so it fit the bill.

It's not a very glamorous store. You do feel like everyone is watching you and assessing how great you look in the dress. Read less
Services Used: Dress & Attire
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hfpint10
Wedding:
10/17/2010
2.4/5.0
I purchased my wedding gown here in Fall 2009 for my Fall 2010 wedding. The sales staff was very helpful in finding me a dress I LOVED and that looked great on me (which was a big challenge since I am barely 5 feet tall). But aside from my great sales experience, the rest of my experience here was pretty awful.


The alterations staff here is beyond slow and they totally lie to you. At my first fitting, we found out that when they ordered my dress, they didn't take my hollow to hem measurement (which now I know is crucial, but them I didn't) and my dress came in over 8 inches too long. I was so upset as cutting off this much of the dress changed the shape that it should have had and then required so many more alterations.

When I left my first fitting, they assured me that my dress would be hemmed by my second fitting and then we could address all of the other issues with the fit of the dress. When I arrived for my 2nd fitting a month later, nothing had been done to my dress. I was now only 1 month from my wedding - my dress needed a ton of work and I was panicked.

I won't go through all of the details, but lets just say by the time I was done, I had 5 fittings. TWO DAYS before my wedding the lace still was not sewn on to the bottom of my dress -- and it had to be hand sewn. This place is a mess. Beyond that, even though alterations were INCLUDED in the dress price when I bought my dress there - they still charged me over 400 dollars for alterations that they claim were "extras" and were not included. If I were you, I'd stay away from this place.
I purchased my wedding gown here in Fall 2009 for my Fall 2010 wedding. The sales staff was very helpful in finding me a Read more...
I purchased my wedding gown here in Fall 2009 for my Fall 2010 wedding. The sales staff was very helpful in finding me a dress I LOVED and that looked great on me (which was a big challenge since I am barely 5 feet tall). But aside from my great sales experience, the rest of my experience here was pretty awful.


The alterations staff here is beyond slow and they totally lie to you. At my first fitting, we found out that when they ordered my dress, they didn't take my hollow to hem measurement (which now I know is crucial, but them I didn't) and my dress came in over 8 inches too long. I was so upset as cutting off this much of the dress changed the shape that it should have had and then required so many more alterations.

When I left my first fitting, they assured me that my dress would be hemmed by my second fitting and then we could address all of the other issues with the fit of the dress. When I arrived for my 2nd fitting a month later, nothing had been done to my dress. I was now only 1 month from my wedding - my dress needed a ton of work and I was panicked.

I won't go through all of the details, but lets just say by the time I was done, I had 5 fittings. TWO DAYS before my wedding the lace still was not sewn on to the bottom of my dress -- and it had to be hand sewn. This place is a mess. Beyond that, even though alterations were INCLUDED in the dress price when I bought my dress there - they still charged me over 400 dollars for alterations that they claim were "extras" and were not included. If I were you, I'd stay away from this place. Read less
Services Used: Dress & Attire
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bridetellez
Wedding:
10/2/2010
5.0/5.0
I went to the shop in pasadena, and tho they are def 5 stars and worth every penny, i was nailed when i lost 28lbs for my wedding and didnt tell me alterations would be about 100 shy of the total amount i spent on my dress. I was 2wks away from my wedding and had no choice since it's a couture shop, its hard to find anyone who would touch the dress, without being afraid of ruining it. I would def recommend add another 1K to your budget for dress, for alterations as it is impossible to find a bride who doesnt lose weight before her wedding or find a dress that has the perfect tightness where you want it ;). p.s. I absolutely loved my dress tho, just wish the cost for alterations wouldnt have killed me ;/! P.s.s. my dress wowed everyone @my wedding. :)
I went to the shop in pasadena, and tho they are def 5 stars and worth every penny, i was nailed when i lost 28lbs for my Read more...
I went to the shop in pasadena, and tho they are def 5 stars and worth every penny, i was nailed when i lost 28lbs for my wedding and didnt tell me alterations would be about 100 shy of the total amount i spent on my dress. I was 2wks away from my wedding and had no choice since it's a couture shop, its hard to find anyone who would touch the dress, without being afraid of ruining it. I would def recommend add another 1K to your budget for dress, for alterations as it is impossible to find a bride who doesnt lose weight before her wedding or find a dress that has the perfect tightness where you want it ;). p.s. I absolutely loved my dress tho, just wish the cost for alterations wouldnt have killed me ;/! P.s.s. my dress wowed everyone @my wedding. :) Read less
Services Used: Dress & Attire
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Nacia
Wedding:
9/25/2010
3.9/5.0
Great selection and service. Not so responsive with my requests for timely alterations.
Great selection and service. Not so responsive with my requests for timely alterations.
Great selection and service. Not so responsive with my requests for timely alterations. Read less
Services Used: Dress & Attire
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Tarakiyoko
Wedding:
8/28/2010
5.0/5.0
I got my dress on a black friday sale. Even though it was a busy day for them the staff was really nice and helpful giving personal service. I had to buy the sample dress as is but I got it for less than half the original price!
I got my dress on a black friday sale. Even though it was a busy day for them the staff was really nice and helpful giving Read more...
I got my dress on a black friday sale. Even though it was a busy day for them the staff was really nice and helpful giving personal service. I had to buy the sample dress as is but I got it for less than half the original price! Read less
Services Used: Dress & Attire
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miriam
Wedding:
7/12/2010
0.0/5.0
BRIDES and BRIDESMAIDS BEWARE! This review is for the Pasadena store. We had ordered the entire wedding party's dresses two months in advance. Many of us had to pay a $30 RUSH fee and I paid extra to have my dress delivered to my home. The staff ordered the wrong dress for half the wedding party and blamed it on the bride. The dresses arrived one week before the wedding so it was too late to order the same dress and we had to pick out entirely different dresses (in the wrong size so it needed altering) for the wedding. After multiple visits to the store (I live almost 80 miles away from Pasadena) they finally finished the dress 1 hour before the ceremony. It was AWFUL!! The manager lied to my face, blaming the bride on the error, when they had already accepted responsibility for the mistake to the bride. I went in to the store to talk to the manager and there was a future bride and her mother already waiting for the manager. The bride was in tears because she had ordered her dress 10 months in advance, paid rush fees and they botched the order. Her wedding is in two weeks!! Terrible service - take your money elsewhere!
BRIDES and BRIDESMAIDS BEWARE! This review is for the Pasadena store. We had ordered the entire wedding party's dresses Read more...
BRIDES and BRIDESMAIDS BEWARE! This review is for the Pasadena store. We had ordered the entire wedding party's dresses two months in advance. Many of us had to pay a $30 RUSH fee and I paid extra to have my dress delivered to my home. The staff ordered the wrong dress for half the wedding party and blamed it on the bride. The dresses arrived one week before the wedding so it was too late to order the same dress and we had to pick out entirely different dresses (in the wrong size so it needed altering) for the wedding. After multiple visits to the store (I live almost 80 miles away from Pasadena) they finally finished the dress 1 hour before the ceremony. It was AWFUL!! The manager lied to my face, blaming the bride on the error, when they had already accepted responsibility for the mistake to the bride. I went in to the store to talk to the manager and there was a future bride and her mother already waiting for the manager. The bride was in tears because she had ordered her dress 10 months in advance, paid rush fees and they botched the order. Her wedding is in two weeks!! Terrible service - take your money elsewhere! Read less
Services Used: Dress & Attire
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kimforsythe
Wedding:
6/26/2010
3.1/5.0
I agree with others that buying my dress was a great experience. The dress itself was a bargain because I bought it at one of their sample sales, however alterations and dress cleaning were not. This wouldn't be such a big deal except alterations were not the quality you would expect for the amount you pay. The dress was cleaned well, but again it was too expensive. I saw it as paying for the convenience of getting it all done in one place.

I recommend getting alterations and cleaning done elsewhere, at a place you trust.

That said, they were willing to help me in any way when I told them I wasn't happy with the alterations the first time around, even though it was peak wedding season and I needed things done in a week (that was my fault - I live across the country from where my wedding was taking place and could only have fittings when I was in town). They were helpful and gave me their opinions up front. I was very happy with how honest they were about what looked good on me and what didn't, even when I purchased things elsewhere and came in to try them on with my dress.
I agree with others that buying my dress was a great experience. The dress itself was a bargain because I bought it at one Read more...
I agree with others that buying my dress was a great experience. The dress itself was a bargain because I bought it at one of their sample sales, however alterations and dress cleaning were not. This wouldn't be such a big deal except alterations were not the quality you would expect for the amount you pay. The dress was cleaned well, but again it was too expensive. I saw it as paying for the convenience of getting it all done in one place.

I recommend getting alterations and cleaning done elsewhere, at a place you trust.

That said, they were willing to help me in any way when I told them I wasn't happy with the alterations the first time around, even though it was peak wedding season and I needed things done in a week (that was my fault - I live across the country from where my wedding was taking place and could only have fittings when I was in town). They were helpful and gave me their opinions up front. I was very happy with how honest they were about what looked good on me and what didn't, even when I purchased things elsewhere and came in to try them on with my dress. Read less
Services Used: Dress & Attire
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mx4family
Wedding:
6/26/2010
5.0/5.0
All of the staff at MaryLinn's were wonderful! Thank you for helping me choose the perfect dress for my wedding day!
All of the staff at MaryLinn's were wonderful! Thank you for helping me choose the perfect dress for my wedding day!
All of the staff at MaryLinn's were wonderful! Thank you for helping me choose the perfect dress for my wedding day! Read less
Services Used: Dress & Attire
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