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Master's Bridal Florist

Arlington Heights , IL

LOCATION

Arlington Heights, IL US
Please let this vendor know that you found them on the WeddingWire Network.
Flowers

REVIEWS

2.8
out of 5.0
2.7/5.0
2.7/5.0
2.5/5.0
3.4/5.0
2.7/5.0
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Jade
Wedding:
11/11/2011
4.1/5.0
I was a little iffy on using this company because of the bad reviews. However, I am so glad that I did use them. My flowers were BEAUTIFUL! They took my breath away when I first saw them. The arch and long and low that I won from them also came out really nice. The only reason why I didnt give them full stars is because the lady who delivered my flowers wasn't suppose to be there until 4:00 pm and she was there at 3:00 almost done setting up and then she was kind of rude towards me because she needed the rental check. I was getting kind of upset because it wasn't my fault that she got there early. Also, there was a few times I tried calling and couldn't get a hold of cindy or bonnie but they did end up calling me back a day later.
Overall, this place produced some beautiful boquets and i think anybody who uses them will have a great turn out as i did.
I was a little iffy on using this company because of the bad reviews. However, I am so glad that I did use them. My Read more...
I was a little iffy on using this company because of the bad reviews. However, I am so glad that I did use them. My flowers were BEAUTIFUL! They took my breath away when I first saw them. The arch and long and low that I won from them also came out really nice. The only reason why I didnt give them full stars is because the lady who delivered my flowers wasn't suppose to be there until 4:00 pm and she was there at 3:00 almost done setting up and then she was kind of rude towards me because she needed the rental check. I was getting kind of upset because it wasn't my fault that she got there early. Also, there was a few times I tried calling and couldn't get a hold of cindy or bonnie but they did end up calling me back a day later.
Overall, this place produced some beautiful boquets and i think anybody who uses them will have a great turn out as i did. Read less
Services Used: Flowers
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Laura
Wedding:
10/1/2011
0.0/5.0
If any of you ladies find yourself being called by Cindy or Bonnie from Wedding Flowers by Masters in Arlington Heights http://www.mastersbridalflorist.com/ do NOT be fooled.

They will tell you this garbage about how they will "Meet or beat" prices, and that only they can give you wonderful designer flowers at "package only prices".

I went to these people first, and I wanted to shop around. Cindy browbeats and pressures you into to thinking that these "prices are unbeatable!" and "I'm booked through the whole year!"

If they have been doing flowers for so long, why is it every vendor I've gone to has never heard of them? Every bride I've spoken to has given me strange looks when I told them my vendor for flowers. Where are their reviews online or even any website on them with the exception of the poorly done one I've linked in my first paragraph?

Assuredly, they will take a hefty deposit and run.

I decided to see a flower vendor that was closer to my area who was friendly and attempted to assist me in my vision for my wedding day. When I got back my quote with how much my flowers would be, I was pleasantly surprised that my price was cheaper than the "great" prices that Cindy barked at me.

When I tried to get my refund on my deposit, they said they'd match the price. I told them I wanted my refund because of the lack of customer service that they had given me, and I felt I wasn't properly advised of how the refund worked. They told me, we will match the price so you will not receive a refund.

I had to learn the hard way.

The ladies at "Wedding Flowers by Masters" are only there to lure you in and snag as much money as you are willing to shell out. If you think that you can safely put a deposit down to save your day, and see other florists BEWARE.
If any of you ladies find yourself being called by Cindy or Bonnie from Wedding Flowers by Masters in Arlington Heights Read more...
If any of you ladies find yourself being called by Cindy or Bonnie from Wedding Flowers by Masters in Arlington Heights http://www.mastersbridalflorist.com/ do NOT be fooled.

They will tell you this garbage about how they will "Meet or beat" prices, and that only they can give you wonderful designer flowers at "package only prices".

I went to these people first, and I wanted to shop around. Cindy browbeats and pressures you into to thinking that these "prices are unbeatable!" and "I'm booked through the whole year!"

If they have been doing flowers for so long, why is it every vendor I've gone to has never heard of them? Every bride I've spoken to has given me strange looks when I told them my vendor for flowers. Where are their reviews online or even any website on them with the exception of the poorly done one I've linked in my first paragraph?

Assuredly, they will take a hefty deposit and run.

I decided to see a flower vendor that was closer to my area who was friendly and attempted to assist me in my vision for my wedding day. When I got back my quote with how much my flowers would be, I was pleasantly surprised that my price was cheaper than the "great" prices that Cindy barked at me.

When I tried to get my refund on my deposit, they said they'd match the price. I told them I wanted my refund because of the lack of customer service that they had given me, and I felt I wasn't properly advised of how the refund worked. They told me, we will match the price so you will not receive a refund.

I had to learn the hard way.

The ladies at "Wedding Flowers by Masters" are only there to lure you in and snag as much money as you are willing to shell out. If you think that you can safely put a deposit down to save your day, and see other florists BEWARE. Read less
Services Used: Flowers
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Carrie
Wedding:
7/16/2011
1.7/5.0
I would not reccomend this company to any bride. Yea their prices seem great especially since you can get the flowers you want. However, my bouquet was not what I wanted. Yea they got the flowers right, but it was not the same as the pic. I wanted white roses on the outside then green roses inside and then white roses in the center. There were no white roses in the center. They even called me a week before the wedding to confirm my order and still got it wrong. My sister who used to work for a florist said these were not made that well and the flowers did not seem that fresh, they were starting to fall apart and there were stems that were broken. The ladies there pressure you to go with their company. I wish I would have shopped around, I was not very happy and believe I could have done better!
I would not reccomend this company to any bride. Yea their prices seem great especially since you can get the flowers you Read more...
I would not reccomend this company to any bride. Yea their prices seem great especially since you can get the flowers you want. However, my bouquet was not what I wanted. Yea they got the flowers right, but it was not the same as the pic. I wanted white roses on the outside then green roses inside and then white roses in the center. There were no white roses in the center. They even called me a week before the wedding to confirm my order and still got it wrong. My sister who used to work for a florist said these were not made that well and the flowers did not seem that fresh, they were starting to fall apart and there were stems that were broken. The ladies there pressure you to go with their company. I wish I would have shopped around, I was not very happy and believe I could have done better! Read less
Services Used: Flowers
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Teachlaw
Wedding:
7/3/2011
1.7/5.0
I met with a Masters' Bridal representative for the heck of it, as part of a promotion with David's Bridal. I knew immediately NOT to hire them.

My mom and I met with them in November 2010, for my July 2011 wedding. The representative was extremely pushy, saying that if we didn't book by the next day, my date would likely be gone. So we asked, "what about people whom are engaged for 6 months?" She said "they'll have trouble finding available florists." Excuse me, but that's BS. Immediately thereafter, I met with a florist that I ended up hiring, and she was wide open for July.

The photo album of their sample flowers looked like it was made in the 80s. The shoulder-pad wedding gowns and feathered hair, plus, their flowers didn't even look that awesome. They pride themselves on providing designer-like flowers on a budget, but the florist that we ended up hiring quoted us the SAME price, plus, the flowers were prettier and she was nicer.

Based on pushiness alone, I was not going to hire them. That asides, they do not appear to be a reputable florist.
I met with a Masters' Bridal representative for the heck of it, as part of a promotion with David's Bridal. I knew Read more...
I met with a Masters' Bridal representative for the heck of it, as part of a promotion with David's Bridal. I knew immediately NOT to hire them.

My mom and I met with them in November 2010, for my July 2011 wedding. The representative was extremely pushy, saying that if we didn't book by the next day, my date would likely be gone. So we asked, "what about people whom are engaged for 6 months?" She said "they'll have trouble finding available florists." Excuse me, but that's BS. Immediately thereafter, I met with a florist that I ended up hiring, and she was wide open for July.

The photo album of their sample flowers looked like it was made in the 80s. The shoulder-pad wedding gowns and feathered hair, plus, their flowers didn't even look that awesome. They pride themselves on providing designer-like flowers on a budget, but the florist that we ended up hiring quoted us the SAME price, plus, the flowers were prettier and she was nicer.

Based on pushiness alone, I was not going to hire them. That asides, they do not appear to be a reputable florist. Read less
Services Used: Flowers
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Kathy
Wedding:
6/4/2011
4.0/5.0
Overall my flowers turned out beautiful. There were a few things missing when they arrived the day of the wedding, but the flowers were beautiful and nothing too significant was missing. The price was excellent, but the people are hard to get a hold of.
Overall my flowers turned out beautiful. There were a few things missing when they arrived the day of the wedding, but the Read more...
Overall my flowers turned out beautiful. There were a few things missing when they arrived the day of the wedding, but the flowers were beautiful and nothing too significant was missing. The price was excellent, but the people are hard to get a hold of. Read less
Services Used: Flowers
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Dana
Wedding:
10/23/2010
4.4/5.0
I was a little nervous when I first signed a contract with this vendor. I was told I won a package with David's Bridal, so I was a little skeptical, but the package price for the flowers seemed like a great deal so I went for it. The Arlington Heights location does not have actual flowers in the store, only photos. But I was told they could recreate any bouquet I saw online that I liked. I brought in some sample photos of bouquets I liked and then waited until the wedding day to see what they would look like. I was blown away! The flowers were absolutely gorgeous!! My bride bouquet was much bigger than I had thought it would be, and the red roses were just perfect! The bridesmaid bouquets and other flower arrangements were stunningly beautiful as well. I was very very pleased with everything. All the flowers arrived on time and I didn't have to worry about a thing. The church looked gorgeous with flowers at the ends of the pews, and the alter arrangements were larger then expected and really looked great in the photos. I got a lot of wonderful comments on the flowers. Master's Florist was the right choice for my wedding. :)
I was a little nervous when I first signed a contract with this vendor. I was told I won a package with David's Bridal, so Read more...
I was a little nervous when I first signed a contract with this vendor. I was told I won a package with David's Bridal, so I was a little skeptical, but the package price for the flowers seemed like a great deal so I went for it. The Arlington Heights location does not have actual flowers in the store, only photos. But I was told they could recreate any bouquet I saw online that I liked. I brought in some sample photos of bouquets I liked and then waited until the wedding day to see what they would look like. I was blown away! The flowers were absolutely gorgeous!! My bride bouquet was much bigger than I had thought it would be, and the red roses were just perfect! The bridesmaid bouquets and other flower arrangements were stunningly beautiful as well. I was very very pleased with everything. All the flowers arrived on time and I didn't have to worry about a thing. The church looked gorgeous with flowers at the ends of the pews, and the alter arrangements were larger then expected and really looked great in the photos. I got a lot of wonderful comments on the flowers. Master's Florist was the right choice for my wedding. :) Read less
Services Used: Flowers
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Hana
Wedding:
10/3/2010
3.9/5.0
It was little hard to get in touch with the ladies there, I had to stop by few times. For the flowers, I hope they used little better quality flowers. But overall, I liked my flowers and I got a good deal so I'm happy.....
It was little hard to get in touch with the ladies there, I had to stop by few times. For the flowers, I hope they used Read more...
It was little hard to get in touch with the ladies there, I had to stop by few times. For the flowers, I hope they used little better quality flowers. But overall, I liked my flowers and I got a good deal so I'm happy..... Read less
Services Used: Flowers
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stevew88
Wedding:
9/20/2010
5.0/5.0
Very happy with how the bouqets turned out. They got all of the flowers exactly right. Delivery was on time and everything we needed was there.
Very happy with how the bouqets turned out. They got all of the flowers exactly right. Delivery was on time and everything Read more...
Very happy with how the bouqets turned out. They got all of the flowers exactly right. Delivery was on time and everything we needed was there. Read less
Services Used: Flowers
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Dani
Wedding:
6/12/2009
2.6/5.0
Not the most professional florist I have ever worked with. I probably wouldn't recommend them to any bride - they were a pill to deal with. Their sales individuals were never happy and made you feel pressured and dumb that you had no knowledge on the 23948203 different flowers out there.

The price was actually better than a lot of places out there and they come directly to you. However, I didn't receive my flowers until an hour before I was suppose to walk down the aisle. The lady that dropped off the flowers seemed nice but also in a rush.

Although the price seems good - the people are a nightmare to work with. Brides are already stressed with so much - this is the last thing you want to worry about.
Not the most professional florist I have ever worked with. I probably wouldn't recommend them to any bride - they were a Read more...
Not the most professional florist I have ever worked with. I probably wouldn't recommend them to any bride - they were a pill to deal with. Their sales individuals were never happy and made you feel pressured and dumb that you had no knowledge on the 23948203 different flowers out there.

The price was actually better than a lot of places out there and they come directly to you. However, I didn't receive my flowers until an hour before I was suppose to walk down the aisle. The lady that dropped off the flowers seemed nice but also in a rush.

Although the price seems good - the people are a nightmare to work with. Brides are already stressed with so much - this is the last thing you want to worry about. Read less
Services Used: Flowers
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JoAnne
Wedding:
4/18/2009
2.8/5.0
They talk a good talk, and got us to sign on (it helped that we won some free things from a drawing at David's Bridal). Difficult to choose arrangements as they do not have any live flowers where they meet with people, and only pictures of past arrangements to work with. We were a little disappointed with the quality & variety of flowers on our wedding day, but it was much better than trying to figure it all out on our own.
They talk a good talk, and got us to sign on (it helped that we won some free things from a drawing at David's Bridal). Read more...
They talk a good talk, and got us to sign on (it helped that we won some free things from a drawing at David's Bridal). Difficult to choose arrangements as they do not have any live flowers where they meet with people, and only pictures of past arrangements to work with. We were a little disappointed with the quality & variety of flowers on our wedding day, but it was much better than trying to figure it all out on our own. Read less
Services Used: Flowers
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Lauren
Wedding:
7/12/2008
0.5/5.0
Every person at the company was cranky, unprofessional, and not helpful when advice was requested or questions were asked. I felt as if I was the lowest customer on their list of priorities, and the little trust I initially had with their services quickly vanished, due to their inability to answer any questions, inability to provide references, and their lack of a website. I would NOT recommend Master's Bridal Florist for any floral services whatsoever.
Every person at the company was cranky, unprofessional, and not helpful when advice was requested or questions were asked. Read more...
Every person at the company was cranky, unprofessional, and not helpful when advice was requested or questions were asked. I felt as if I was the lowest customer on their list of priorities, and the little trust I initially had with their services quickly vanished, due to their inability to answer any questions, inability to provide references, and their lack of a website. I would NOT recommend Master's Bridal Florist for any floral services whatsoever. Read less
Services Used: Flowers
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