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Mayfair Bridal

San Antonio , TX

LOCATION

San Antonio, TX US
Please let this vendor know that you found them on the WeddingWire Network.
Dress & Attire

REVIEWS

4.6
out of 5.0
4.6/5.0
4.6/5.0
4.6/5.0
4.5/5.0
4.6/5.0
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Stephanie
Wedding:
4/29/2017
5.0/5.0
I knew exactly what I wanted in a bridal gown. After shopping at 4 other stores, I was stressed, frustrated and almost settled for a dress I didn't love. I searched online for specific style #s that I loved and found Mayfair had 3 of the 4 I really liked. When I came in for my appointment they had the dresses ready for me to try on. Trish my consultant was very sweet and helpful. I said YES to the dress! I highly recommend Mayfair Bridal. From the moment I spoke to someone by phone until the minute I walked out of the shop they were professional and extremely helpful!!
I knew exactly what I wanted in a bridal gown. After shopping at 4 other stores, I was stressed, frustrated and almost Read more...
I knew exactly what I wanted in a bridal gown. After shopping at 4 other stores, I was stressed, frustrated and almost settled for a dress I didn't love. I searched online for specific style #s that I loved and found Mayfair had 3 of the 4 I really liked. When I came in for my appointment they had the dresses ready for me to try on. Trish my consultant was very sweet and helpful. I said YES to the dress! I highly recommend Mayfair Bridal. From the moment I spoke to someone by phone until the minute I walked out of the shop they were professional and extremely helpful!! Read less
Services Used: Dress & Attire
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Lydia
Wedding:
10/16/2016
4.4/5.0
I was able to find a beautiful dress that was in my budget.
I was able to find a beautiful dress that was in my budget.
I was able to find a beautiful dress that was in my budget. Read less
Services Used: Dress & Attire
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Hanna
Wedding:
5/21/2016
0.7/5.0
I had the absolute WORST experience imaginable with Mayfair Bridal. They nearly ruined my dress and took no responsibility. This is a very dishonest establishment and I would avoid Mayfair Bridal at all costs--the customer service is unimaginable. I ordered my dress in September. When it arrived in January, it needed to be taken in. They made the alternations and I came in for my final fitting. The dress fit perfectly except the lace around the armpits was uncomfortable. In the store with the dress on, they cut the lace under the armpit and said that they would just have to clean up the last cuts they made. My schedule then got very busy and I didn't have time to pick up my dress or try it on before they sent it out of state for my wedding. A few days before my wedding, I tried the dress and couldn't get it on--it fit perfectly 2 months ago in the store and I had actually lost 2 lbs since that fitting. Someone had taken it in AGAIN! The next morning, I took it to my tailor who saw that it had been taken in twice with the excess material removed. He wasn't sure if there was enough material left to fix the dress (2 days before my wedding). We called Mayfair and told them that someone must have taken the dress in again--having misread the adjustment note. They told us that the dress had fit perfectly (sending a video of me in the dress after the 1st alteration) and DENIED and further alteration orders. But, they sent us the 2 alteration slips. With this evidence, they reluctantly admitted to "just altering the armpits" but denied any mistakes on their part. They told my mother that I must have gained 15-20 lbs and told me the stitching that my expert tailor exposed (assuring us that none of it was original) was the original stitching. Luckily, my tailor was able to fix the dress and I barely ate the next few days so I could fit. This was among the most stressful experiences of both my mother and I's life and we were treated terribly by Mayfair bridal. Shady, dishonest
I had the absolute WORST experience imaginable with Mayfair Bridal. They nearly ruined my dress and took no Read more...
I had the absolute WORST experience imaginable with Mayfair Bridal. They nearly ruined my dress and took no responsibility. This is a very dishonest establishment and I would avoid Mayfair Bridal at all costs--the customer service is unimaginable. I ordered my dress in September. When it arrived in January, it needed to be taken in. They made the alternations and I came in for my final fitting. The dress fit perfectly except the lace around the armpits was uncomfortable. In the store with the dress on, they cut the lace under the armpit and said that they would just have to clean up the last cuts they made. My schedule then got very busy and I didn't have time to pick up my dress or try it on before they sent it out of state for my wedding. A few days before my wedding, I tried the dress and couldn't get it on--it fit perfectly 2 months ago in the store and I had actually lost 2 lbs since that fitting. Someone had taken it in AGAIN! The next morning, I took it to my tailor who saw that it had been taken in twice with the excess material removed. He wasn't sure if there was enough material left to fix the dress (2 days before my wedding). We called Mayfair and told them that someone must have taken the dress in again--having misread the adjustment note. They told us that the dress had fit perfectly (sending a video of me in the dress after the 1st alteration) and DENIED and further alteration orders. But, they sent us the 2 alteration slips. With this evidence, they reluctantly admitted to "just altering the armpits" but denied any mistakes on their part. They told my mother that I must have gained 15-20 lbs and told me the stitching that my expert tailor exposed (assuring us that none of it was original) was the original stitching. Luckily, my tailor was able to fix the dress and I barely ate the next few days so I could fit. This was among the most stressful experiences of both my mother and I's life and we were treated terribly by Mayfair bridal. Shady, dishonest Read less
Services Used: Dress & Attire
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Gwen
Wedding:
10/10/2015
5.0/5.0
Angelica saved the day by rescuing my first daughter's dress after another establishment ruined it. She repaired holes and snags that were put there by an inept seamstress. Angelica worked her magic and the dress was exquisite when she finished it. When my second daughter got married we went straight to Mayfair Bridal and we had a wonderful experience! Their ability to listen to what the bride's vision is and translate that to a perfect finished product is remarkable!
Angelica saved the day by rescuing my first daughter's dress after another establishment ruined it. She repaired holes and Read more...
Angelica saved the day by rescuing my first daughter's dress after another establishment ruined it. She repaired holes and snags that were put there by an inept seamstress. Angelica worked her magic and the dress was exquisite when she finished it. When my second daughter got married we went straight to Mayfair Bridal and we had a wonderful experience! Their ability to listen to what the bride's vision is and translate that to a perfect finished product is remarkable! Read less
Services Used: Dress & Attire
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starr
Wedding:
5/11/2015
5.0/5.0
My experience was awesome at Mayfair bridal. Jazmin was amazing, she made me feel like she was one of my girlfiends. She was very personal and helpful! Unfortunately, I don't have any daughters or family in San Antonio, that was why I was having a destination wedding. Jazmin helped make this an awesome experience for me! I was taking jetblue for our destination wedding. I was so stressed how I was going to bring my dress. Jetblue doesn't have anywhere to hang your dress, so you have to pack it. Jazmin, told me, please don't worry. Just bring your suite case and I will pack it for you! She immediately took the stress away from me:) Thanks Jazmin!
My experience was awesome at Mayfair bridal. Jazmin was amazing, she made me feel like she was one of my girlfiends. She Read more...
My experience was awesome at Mayfair bridal. Jazmin was amazing, she made me feel like she was one of my girlfiends. She was very personal and helpful! Unfortunately, I don't have any daughters or family in San Antonio, that was why I was having a destination wedding. Jazmin helped make this an awesome experience for me! I was taking jetblue for our destination wedding. I was so stressed how I was going to bring my dress. Jetblue doesn't have anywhere to hang your dress, so you have to pack it. Jazmin, told me, please don't worry. Just bring your suite case and I will pack it for you! She immediately took the stress away from me:) Thanks Jazmin! Read less
Services Used: Dress & Attire
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Private User
Wedding:
4/4/2015
4.7/5.0
Had such a wonderful experience at this place which proves that you get what you pay for! From the service, to the gown, to the accessories I was blown away. Just remember to give them a good price point and I guarantee you'll find the dress of your dreams here!
Had such a wonderful experience at this place which proves that you get what you pay for! From the service, to the gown, Read more...
Had such a wonderful experience at this place which proves that you get what you pay for! From the service, to the gown, to the accessories I was blown away. Just remember to give them a good price point and I guarantee you'll find the dress of your dreams here! Read less
Services Used: Dress & Attire
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dculwell
Wedding:
10/15/2014
5.0/5.0
Mayfair bridal saved my life. I was having a copy of a Maggie stattero dress made and 18 days before we left for our destination wedding the lady tells me she she can make the flowers which are all along the sholder strap. Mayfair found me the dress made sure it was altered and perfect for my wedding day.
Mayfair bridal saved my life. I was having a copy of a Maggie stattero dress made and 18 days before we left for our Read more...
Mayfair bridal saved my life. I was having a copy of a Maggie stattero dress made and 18 days before we left for our destination wedding the lady tells me she she can make the flowers which are all along the sholder strap. Mayfair found me the dress made sure it was altered and perfect for my wedding day. Read less
Services Used: Dress & Attire
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Tara
Wedding:
3/29/2014
5.0/5.0
Nothing but wonderful experiences from this company. I have been doing business with them for 17 years (starting with my wedding dress) and my family over the years has gone to them for their weddings. We always receive wonderful service! Now I'm enjoying working with them as I take my daughter for her formal dress alterations!
Nothing but wonderful experiences from this company. I have been doing business with them for 17 years (starting with my Read more...
Nothing but wonderful experiences from this company. I have been doing business with them for 17 years (starting with my wedding dress) and my family over the years has gone to them for their weddings. We always receive wonderful service! Now I'm enjoying working with them as I take my daughter for her formal dress alterations! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Fantastic service and a beautiful dress!
Fantastic service and a beautiful dress!
Fantastic service and a beautiful dress! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Continued great service with all of these ladies!! I've been in so many times for bridesmaid's fittings, my shoes (to pick out, then having them dyed), my mother's dress, and my wedding dress. I originally went in to find the bridesmaids' dresses with my MOH, and went in early before my MOH's appointment. Found a wedding dress that was UNDER my budget and that I fell in love with! Although there's no room to peruse about, the wedding dresses, the ladies are quite helpful in picking out a few to try on. When I went in for my first fitting to make the alterations on my wedding dress, the seamstress was very nice and contoured the dress to my shape wonderfully! Overall, everyone was very accommodating and helpful in regards to the pricing, timing, and overall look of everything that was purchased. Plus it was a small business rather than a chain (which is a BIG DEAL to me) and I would definitely recommend them to any other bride looking for her dress, bridesmaids dresses, MOTB dresses, etc.
Continued great service with all of these ladies!! I've been in so many times for bridesmaid's fittings, my shoes (to pick Read more...
Continued great service with all of these ladies!! I've been in so many times for bridesmaid's fittings, my shoes (to pick out, then having them dyed), my mother's dress, and my wedding dress. I originally went in to find the bridesmaids' dresses with my MOH, and went in early before my MOH's appointment. Found a wedding dress that was UNDER my budget and that I fell in love with! Although there's no room to peruse about, the wedding dresses, the ladies are quite helpful in picking out a few to try on. When I went in for my first fitting to make the alterations on my wedding dress, the seamstress was very nice and contoured the dress to my shape wonderfully! Overall, everyone was very accommodating and helpful in regards to the pricing, timing, and overall look of everything that was purchased. Plus it was a small business rather than a chain (which is a BIG DEAL to me) and I would definitely recommend them to any other bride looking for her dress, bridesmaids dresses, MOTB dresses, etc. Read less
Services Used: Dress & Attire
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