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MB Bride & Special Occasion

Greensburg , PA
CONTACT US
CONTACT US

LOCATION

Greensburg, PA US 15601 (map)

PHONE

724-836-6626

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

MB Bride & Special Occasion is Pennsylvania's Largest Family Owned Bridal and Prom store. We have an A+ rating with the Better Business Bureau and have been voted "Best Bridal Store" by... Read more
MB Bride & Special Occasion is Pennsylvania's Largest Family Owned Bridal and Prom store. We have an A+ rating with the Better Business Bureau and have been voted "Best Bridal Store" by readers of the Tribune Review for the past several years. We have also been voted "Best of Weddings" by the Knot.

Our selection is five times greater than even the biggest bridal chains when it comes to wedding dresses, and 10-15 times greater in bridesmaids styles! Hundreds of mother's dresses and flower girls as well.

Brides come from as far away as Ohio, West Virginia, Virginia, Maryland and New York and all parts of Pennsylvania because of our superior collections. We've even had brides as far away as Brazil and Switzerland come in and buy and can service customers in many different languages if need be!

Visit our website http://www.mbbride.com to download a FREE wedding planner, view our collections online, make appointments and get store hours and directions.

Your special day deserves a special place -- MB Bride & Special Occasion! Read less
Dress & Attire , Jewelry

PHOTOS

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INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Father of the Bride, Father of the Groom, Groom, Groomsmen, Mother of the Bride, Mother of the Groom, Ring Bearers
What accessories do you provide?
Garters, Hair Accessories, Jewelry, Undergarments, Veils
Does a client need to schedule an appointment? How do the client appointments work?
We HIGHLY SUGGEST appointments for any Saturday or Sunday visit. Some events require appointments. We are very, very busy these days. If you are able to come in during the week we are less busy but we encourage you make an appointment as well.
What is the typical turn-around time for a dress?
This is highly dependent on both the time of the year, and the designer.
Do you carry new or once worn gowns?
We carry only new gowns. We do have a "bridal bargain" area that features gowns marked down way below our cost. These gowns are designer samples, mis-orders, or forfeited. Most of these gowns can be seen online at www.mbbride.com in the Bridal Bargains section.
How often do you receive new dresses?
We receive new dresses practically every day.
Do you provide any guarantees/warrantees of any kind?
Our reputation and Better Business Bureau A+ rating assures you you will get what you expect or more!
Do you have a seamstress onsite?
We usually have at least 4-8 seamstresses on site and another 5-10 that come in on a contract basis.
In addition to wedding dresses, what other products do you sell?
Pretty much anything you can wear to a wedding including tuxedo rentals and sales. We have a huge department just for Prom, Homecoming dances, and parties.

INFO FOR JEWELRY

What kind of jewelry do you offer?
Costume Accessories, Designer Accessories

REVIEWS

3.7
out of 5.0
3.7/5.0
3.6/5.0
3.6/5.0
3.9/5.0
3.6/5.0
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Simone
Wedding:
12/13/2014
5.0/5.0
The selection was amazing, the attentiveness was unexpected. I felt like a princess. At other stores I felt rushed and the dresses didn't seem special, MB however has so many dresses. You have a private dressing room to bring your crew and they are so patient. And when the dress comes in they call you and let you visit it as often as you want. they store the dress until your day, which for me is great because I do not have a lot of storage space in my apartment. Everyone there is wonderful and their alteration packages are better than any other store I've been to. I have recommended this store to my friends, and many of them have bought their dresses here too.
The selection was amazing, the attentiveness was unexpected. I felt like a princess. At other stores I felt rushed and the Read more...
The selection was amazing, the attentiveness was unexpected. I felt like a princess. At other stores I felt rushed and the dresses didn't seem special, MB however has so many dresses. You have a private dressing room to bring your crew and they are so patient. And when the dress comes in they call you and let you visit it as often as you want. they store the dress until your day, which for me is great because I do not have a lot of storage space in my apartment. Everyone there is wonderful and their alteration packages are better than any other store I've been to. I have recommended this store to my friends, and many of them have bought their dresses here too. Read less
Services Used: Dress & Attire
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Nialyn
Wedding:
8/2/2014
5.0/5.0
Cannot say enough magnificent things about this vendor. I needed a dress last minute, and they sold me the dress of my dreams off of the rack! I also purchased gorgeous jewelry and felt like a total bombshell on my big day. Lova, the salesperson, was also phenomenal.
Cannot say enough magnificent things about this vendor. I needed a dress last minute, and they sold me the dress of my Read more...
Cannot say enough magnificent things about this vendor. I needed a dress last minute, and they sold me the dress of my dreams off of the rack! I also purchased gorgeous jewelry and felt like a total bombshell on my big day. Lova, the salesperson, was also phenomenal. Read less
Services Used: Dress & Attire, Jewelry
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Megan
Wedding:
7/12/2014
5.0/5.0
The team was amazing. I found my perfect dress! The alterations - done by Sue - were perfect!! I couldn't have been happier. I loved my dress and the whole bridal dress experience.
The team was amazing. I found my perfect dress! The alterations - done by Sue - were perfect!! I couldn't have been Read more...
The team was amazing. I found my perfect dress! The alterations - done by Sue - were perfect!! I couldn't have been happier. I loved my dress and the whole bridal dress experience. Read less
Services Used: Dress & Attire
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Mrs.FJP
Wedding:
6/27/2014
5.0/5.0
I found my dress and all my accessories, veil, headpiece and crystal belt, from MB Bride. Lova was my consultant and she was absolutely lovely. She had the patience, knowledge and understood what I was looking for in my dress, plus she made it fun! Their alterations department was extremely knowledgeable as well, and had no problem with hemming and altering an uncommon bustle I requested for my full lace gown. Which I know was difficult to do, especially when I was the first bride they worked with, with my particular dress!
I found my dress and all my accessories, veil, headpiece and crystal belt, from MB Bride. Lova was my consultant and she Read more...
I found my dress and all my accessories, veil, headpiece and crystal belt, from MB Bride. Lova was my consultant and she was absolutely lovely. She had the patience, knowledge and understood what I was looking for in my dress, plus she made it fun! Their alterations department was extremely knowledgeable as well, and had no problem with hemming and altering an uncommon bustle I requested for my full lace gown. Which I know was difficult to do, especially when I was the first bride they worked with, with my particular dress! Read less
Services Used: Dress & Attire, Jewelry
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Private User
Wedding:
6/14/2014
5.0/5.0
MB Brides had many gorgeous wedding dresses to choose from. The staff was friendly and attentive when trying on gowns to find my dress! Once I found my gown, I had alterations done at MB Bride and their alteration department was awesome! Made my gown fit like a glove and gave me as many dress fitting appointments as needed to get the gown just right.
MB Brides had many gorgeous wedding dresses to choose from. The staff was friendly and attentive when trying on gowns to Read more...
MB Brides had many gorgeous wedding dresses to choose from. The staff was friendly and attentive when trying on gowns to find my dress! Once I found my gown, I had alterations done at MB Bride and their alteration department was awesome! Made my gown fit like a glove and gave me as many dress fitting appointments as needed to get the gown just right. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
MB Bride provided a lovely experience. The staff was professional and very accommodating. My consultant did a wonderful job with making us feel comfortable and like we were the only ones that mattered. I went there during a sale event and found the perfect dress at an amazing price. My party and I had such a fun time there and I could not have been happier.
MB Bride provided a lovely experience. The staff was professional and very accommodating. My consultant did a wonderful Read more...
MB Bride provided a lovely experience. The staff was professional and very accommodating. My consultant did a wonderful job with making us feel comfortable and like we were the only ones that mattered. I went there during a sale event and found the perfect dress at an amazing price. My party and I had such a fun time there and I could not have been happier. Read less
Services Used: Dress & Attire
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Elizabeth
Wedding:
3/13/2014
5.0/5.0
I bought my wedding dress here and it was absolutely beautiful. I'm not a dressy girl, but they made the process so easy, and I ended up buying the 4th dress I tried on. Couldn't be happier.
I bought my wedding dress here and it was absolutely beautiful. I'm not a dressy girl, but they made the process so easy, Read more...
I bought my wedding dress here and it was absolutely beautiful. I'm not a dressy girl, but they made the process so easy, and I ended up buying the 4th dress I tried on. Couldn't be happier. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
They were just wonderful! Finding my dress was so easy and everyone there was so nice and helpful. I found my perfect dress, but it was very intricate and had very detailed lace at the bottom that would need hemmed several inches. I was worried how they would be able to do it without ruining the entire look of the dress but they were able to make it fit perfectly. I couldn't even tell they had altered it! It was so beautiful and not very costly!
They were just wonderful! Finding my dress was so easy and everyone there was so nice and helpful. I found my perfect Read more...
They were just wonderful! Finding my dress was so easy and everyone there was so nice and helpful. I found my perfect dress, but it was very intricate and had very detailed lace at the bottom that would need hemmed several inches. I was worried how they would be able to do it without ruining the entire look of the dress but they were able to make it fit perfectly. I couldn't even tell they had altered it! It was so beautiful and not very costly! Read less
Services Used: Dress & Attire
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Kate
Wedding:
10/12/2013
5.0/5.0
MB Bride is fantastic! It was the first place that I looked and I ended up buying the 3rd dress I tried on.

My appointment was great. I didn't feel rushed, I felt really special, and I felt like the woman working with us really took into consideration what I wanted and what would look good on me. She didn't give me a hard sell and she was just... really fun!!!!

I got my alterations done there too and they were fantastic. I loved the seamstresses and feel like they did an incredible job.
MB Bride is fantastic! It was the first place that I looked and I ended up buying the 3rd dress I tried on.

My Read more...
MB Bride is fantastic! It was the first place that I looked and I ended up buying the 3rd dress I tried on.

My appointment was great. I didn't feel rushed, I felt really special, and I felt like the woman working with us really took into consideration what I wanted and what would look good on me. She didn't give me a hard sell and she was just... really fun!!!!

I got my alterations done there too and they were fantastic. I loved the seamstresses and feel like they did an incredible job. Read less
Services Used: Dress & Attire
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Private User
Wedding:
9/21/2013
5.0/5.0
The Best Service !! You will not find another bridal salon that is better so don't waste your time just go to MB Bride first !!! They have SO many dresses to pick from . Thank you to all the girls at MB Bride that made my Wedding day so beautiful!!
The Best Service !! You will not find another bridal salon that is better so don't waste your time just go to MB Bride Read more...
The Best Service !! You will not find another bridal salon that is better so don't waste your time just go to MB Bride first !!! They have SO many dresses to pick from . Thank you to all the girls at MB Bride that made my Wedding day so beautiful!! Read less
Services Used: Dress & Attire, Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Wonderfully helpful staff. I knew exactly what i wanted for my veil. Selina guided our session and worked within our budget without any pressure to upsell. Excellent
Wonderfully helpful staff. I knew exactly what i wanted for my veil. Selina guided our session and worked within our Read more...
Wonderfully helpful staff. I knew exactly what i wanted for my veil. Selina guided our session and worked within our budget without any pressure to upsell. Excellent Read less
Services Used: Dress & Attire
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Brittany
Wedding:
6/8/2013
5.0/5.0
Everyone I dealt with was always pleasant and helpful. Love my seamstress Paige!
Everyone I dealt with was always pleasant and helpful. Love my seamstress Paige!
Everyone I dealt with was always pleasant and helpful. Love my seamstress Paige! Read less
Services Used: Dress & Attire
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Amanda
Wedding:
6/8/2013
5.0/5.0
I had no idea what kind of gown I wanted and was so pleased to find the perfect dress! I actually was not even going to try it on as I didn't like the way it looked on the hanger. However, it was perfect! The selection was amazing and much more than other stores I had visited.

After shopping at a large bridal chain for bridesmaid dresses, we ended up here to find the perfect dresses during one visit for both of my out of state bridesmaids.
I had no idea what kind of gown I wanted and was so pleased to find the perfect dress! I actually was not even going to Read more...
I had no idea what kind of gown I wanted and was so pleased to find the perfect dress! I actually was not even going to try it on as I didn't like the way it looked on the hanger. However, it was perfect! The selection was amazing and much more than other stores I had visited.

After shopping at a large bridal chain for bridesmaid dresses, we ended up here to find the perfect dresses during one visit for both of my out of state bridesmaids. Read less
Services Used: Dress & Attire
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Julie
Wedding:
5/11/2013
5.0/5.0
MB Bride was the first and only place I looked for my dress. I was a little overwhelmed looking through the selection at first but my girl, Meghan, was extremely helpful. The dress I ended up buying was the 3rd one I tried on. The alterations were done beautifully and my dress was perfect. I can't thank them enough!!
MB Bride was the first and only place I looked for my dress. I was a little overwhelmed looking through the selection at Read more...
MB Bride was the first and only place I looked for my dress. I was a little overwhelmed looking through the selection at first but my girl, Meghan, was extremely helpful. The dress I ended up buying was the 3rd one I tried on. The alterations were done beautifully and my dress was perfect. I can't thank them enough!! Read less
Services Used: Dress & Attire, Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
MB Bride is a wonderful bridal salon. I bought my wedding gown, veil, and garter here. I went on a Saturday, even when a trunk show was going on, and I still got my consultant's full attention. She asked my about what I was looking for and what my budget was. She showed me the dresses I wanted to see, as well, making professional recommendations. She took the time to get to know me, my family and about my wedding. She made wedding gown shopping simple and enjoyable. About two weeks after purchasing my dress, I got a thank you card from my consultant, Ashley, saying how nice it was to meet me and my family, as well as, a coupon to preserve my gown. I definitely would recommend making an appointment, because the salon is very busy on the weekends. I feel confident in my decision to purchase my dress here.
MB Bride is a wonderful bridal salon. I bought my wedding gown, veil, and garter here. I went on a Saturday, even when a Read more...
MB Bride is a wonderful bridal salon. I bought my wedding gown, veil, and garter here. I went on a Saturday, even when a trunk show was going on, and I still got my consultant's full attention. She asked my about what I was looking for and what my budget was. She showed me the dresses I wanted to see, as well, making professional recommendations. She took the time to get to know me, my family and about my wedding. She made wedding gown shopping simple and enjoyable. About two weeks after purchasing my dress, I got a thank you card from my consultant, Ashley, saying how nice it was to meet me and my family, as well as, a coupon to preserve my gown. I definitely would recommend making an appointment, because the salon is very busy on the weekends. I feel confident in my decision to purchase my dress here. Read less
Services Used: Dress & Attire
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Dana
Wedding:
11/9/2012
5.0/5.0
LOVED MB Bride! They were absolutely wonderful to work with! I wasn't sure what style of dress I wanted when I first started looking and they were so very helpful and patient! We hit a few bumps in the road, but they fixed everything since it was on their end. Could not have been happier with their professionalism and helpfulness! The alterations department is amazing! One thing that I did is that they have these adorable little swatches that are embroidered with your names and wedding date that they sew into your dress! This was my "something blue" They are truly wonderful to work with! I got my dress and jewelry, unity candle, bridesmaids jewelry, and money bag all from MB Bride! I would most definitely recommend them to anyone! We ended up not going with MB Bride for the bridesmaids dresses since they didn't carry the dress that I wanted and that was a HUGE mistake. The salon for the bridesmaids dresses was a nightmare from start to finish. You will not have that problem at MB Bride!
LOVED MB Bride! They were absolutely wonderful to work with! I wasn't sure what style of dress I wanted when I first Read more...
LOVED MB Bride! They were absolutely wonderful to work with! I wasn't sure what style of dress I wanted when I first started looking and they were so very helpful and patient! We hit a few bumps in the road, but they fixed everything since it was on their end. Could not have been happier with their professionalism and helpfulness! The alterations department is amazing! One thing that I did is that they have these adorable little swatches that are embroidered with your names and wedding date that they sew into your dress! This was my "something blue" They are truly wonderful to work with! I got my dress and jewelry, unity candle, bridesmaids jewelry, and money bag all from MB Bride! I would most definitely recommend them to anyone! We ended up not going with MB Bride for the bridesmaids dresses since they didn't carry the dress that I wanted and that was a HUGE mistake. The salon for the bridesmaids dresses was a nightmare from start to finish. You will not have that problem at MB Bride! Read less
Services Used: Dress & Attire, Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Car trouble made me late for my appointment, but MB Bride was open to me coming in later that day. They have a wonderful selection and are very friendly and helpful. Their discounted dresses are in great condition and amazing prices!
Car trouble made me late for my appointment, but MB Bride was open to me coming in later that day. They have a wonderful Read more...
Car trouble made me late for my appointment, but MB Bride was open to me coming in later that day. They have a wonderful selection and are very friendly and helpful. Their discounted dresses are in great condition and amazing prices! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
I bought 2 dresses for my wedding at MB Bride. A long dress for my ceremony and a short party dress for my reception. My mom also got her dress there. The staff was very nice and willing to let you try on as many dresses as you wanted. My bridal consultants name was Nicki and she was AWESOME!!! She was fun and upbeat and she is the one that picked my ceremony dress out for me to try on. I overlooked it on the racks, but when I put it on I knew it was THE ONE!
I had a special request to make the top of my ceremony dress made differently than it was manufactured and Nicki made it happen. While I was there for one of my fittings she said they had just gotten a new shipment of earrings she thought I would like so she went to the back and showed them to me and just like with the dress Nicki knew what would look great and I bought them on the spot! I have already recommended MB Bride to many people and told them to ask for Nicki!!!
I bought 2 dresses for my wedding at MB Bride. A long dress for my ceremony and a short party dress for my reception. My Read more...
I bought 2 dresses for my wedding at MB Bride. A long dress for my ceremony and a short party dress for my reception. My mom also got her dress there. The staff was very nice and willing to let you try on as many dresses as you wanted. My bridal consultants name was Nicki and she was AWESOME!!! She was fun and upbeat and she is the one that picked my ceremony dress out for me to try on. I overlooked it on the racks, but when I put it on I knew it was THE ONE!
I had a special request to make the top of my ceremony dress made differently than it was manufactured and Nicki made it happen. While I was there for one of my fittings she said they had just gotten a new shipment of earrings she thought I would like so she went to the back and showed them to me and just like with the dress Nicki knew what would look great and I bought them on the spot! I have already recommended MB Bride to many people and told them to ask for Nicki!!! Read less
Services Used: Dress & Attire, Jewelry
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jlparcher
Wedding:
10/22/2011
5.0/5.0
I loved going to MB Bride! That staff was amazing with everything from Melanie my dress consultant and Suzanne who was so great with alterations.

Thank you MB Bride!
I loved going to MB Bride! That staff was amazing with everything from Melanie my dress consultant and Suzanne who was so Read more...
I loved going to MB Bride! That staff was amazing with everything from Melanie my dress consultant and Suzanne who was so great with alterations.

Thank you MB Bride! Read less
Services Used: Dress & Attire
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Lauren14
Wedding:
10/8/2011
5.0/5.0
I had nothing but positive experiences at MB Bride. During my first dress shopping experience, at Alfred Angelo, I found a dress I loved. When I went to MB Bride, I told my consultant our goal was to beat that dress or that's the one I would go with. Sue was phenomenal. She helped me try on lots of different dresses. They even had the one I fell in love with at Alfred Angelo, and ultimately I did get it... but at MB Bride. It was cheaper there. I also had a great experience with the alterations department. They made the dress flawless and they were a joy to be around during the appointments. I was really pleased with the service.
I had nothing but positive experiences at MB Bride. During my first dress shopping experience, at Alfred Angelo, I found a Read more...
I had nothing but positive experiences at MB Bride. During my first dress shopping experience, at Alfred Angelo, I found a dress I loved. When I went to MB Bride, I told my consultant our goal was to beat that dress or that's the one I would go with. Sue was phenomenal. She helped me try on lots of different dresses. They even had the one I fell in love with at Alfred Angelo, and ultimately I did get it... but at MB Bride. It was cheaper there. I also had a great experience with the alterations department. They made the dress flawless and they were a joy to be around during the appointments. I was really pleased with the service. Read less
Services Used: Dress & Attire
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Heather
Wedding:
10/1/2011
5.0/5.0
MB Bride was fantastic!! I went there in January 11' for the Maggie Sottero trunk show- long story short ended up getting a different dress (Mori Lee). The designer didn't make it anymore so they offered me the floor sample (same size I was going to order anyway) for 70% off! The dress was in great shape considering it was a sample. The alterations dept. was amazing! Susan did wonders for my dress and made it fit like a glove on me! We purchased my veil there as well, it was a little pricey but worth it since it matched perfectly with my dress. The flower girl dress was gorgeous and they treated my neice so well. Overall my experience was great and would recommend it again to anyone, it's worth the travel!
MB Bride was fantastic!! I went there in January 11' for the Maggie Sottero trunk show- long story short ended up getting Read more...
MB Bride was fantastic!! I went there in January 11' for the Maggie Sottero trunk show- long story short ended up getting a different dress (Mori Lee). The designer didn't make it anymore so they offered me the floor sample (same size I was going to order anyway) for 70% off! The dress was in great shape considering it was a sample. The alterations dept. was amazing! Susan did wonders for my dress and made it fit like a glove on me! We purchased my veil there as well, it was a little pricey but worth it since it matched perfectly with my dress. The flower girl dress was gorgeous and they treated my neice so well. Overall my experience was great and would recommend it again to anyone, it's worth the travel! Read less
Services Used: Dress & Attire
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Rochelle
Wedding:
6/28/2011
5.0/5.0
I tried so many places and finally went to mb bride they pulled a few gowns for me but it was the frist one i tried on i was sold i never felt so beautiful . :) i truly loved my gown and felt like a million bucks in it :)
I tried so many places and finally went to mb bride they pulled a few gowns for me but it was the frist one i tried on i Read more...
I tried so many places and finally went to mb bride they pulled a few gowns for me but it was the frist one i tried on i was sold i never felt so beautiful . :) i truly loved my gown and felt like a million bucks in it :) Read less
Services Used: Dress & Attire, Jewelry
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Ashley
Wedding:
2/26/2011
5.0/5.0
I didn't have to deal with MB Bride too much. I bought the first dress that I tried on; my dress shopping experience wasn't stellar, and I felt as though I was a burden to the consultant that I dealt with, but I don't think she works there any longer, so it's nothing to be too concerned about.

My dress arrived in a timely manner, and I had minimal alterations done but I thought the women in the alterations department were friendly and willing to help out with anything. All in all, a pleasant experience. Sometimes had some trouble getting phone calls returned (not from the alterations department, they always answered when I called), but a quick email would almost always get a response if the phone call didn't.
I didn't have to deal with MB Bride too much. I bought the first dress that I tried on; my dress shopping experience Read more...
I didn't have to deal with MB Bride too much. I bought the first dress that I tried on; my dress shopping experience wasn't stellar, and I felt as though I was a burden to the consultant that I dealt with, but I don't think she works there any longer, so it's nothing to be too concerned about.

My dress arrived in a timely manner, and I had minimal alterations done but I thought the women in the alterations department were friendly and willing to help out with anything. All in all, a pleasant experience. Sometimes had some trouble getting phone calls returned (not from the alterations department, they always answered when I called), but a quick email would almost always get a response if the phone call didn't. Read less
Services Used: Dress & Attire
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anastasiat
Wedding:
1/1/2011
5.0/5.0
I purchased my dress at one of MB Bride's trunk sales. I was able to find a beautiful dress that fit me perfectly right off of the rack. The staff was friendly and courteous and the dress was great!
I purchased my dress at one of MB Bride's trunk sales. I was able to find a beautiful dress that fit me perfectly right Read more...
I purchased my dress at one of MB Bride's trunk sales. I was able to find a beautiful dress that fit me perfectly right off of the rack. The staff was friendly and courteous and the dress was great! Read less
Services Used: Dress & Attire
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sweetreats
Wedding:
10/23/2010
5.0/5.0
I had the nicest wedding gown I have ever laid eyes on! The alterations were perfect along with the service. Only complaint is that the "alterations package" is a little misleading. Didnt realize cups were extra.
I had the nicest wedding gown I have ever laid eyes on! The alterations were perfect along with the service. Only Read more...
I had the nicest wedding gown I have ever laid eyes on! The alterations were perfect along with the service. Only complaint is that the "alterations package" is a little misleading. Didnt realize cups were extra. Read less
Services Used: Dress & Attire
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Ron&Lenna
Wedding:
9/11/2010
5.0/5.0
MB Bride has very reasonable prices and great quality items! I loved my dress and jewelry! The bridesmaids dresses were amazing as well!
MB Bride has very reasonable prices and great quality items! I loved my dress and jewelry! The bridesmaids dresses were Read more...
MB Bride has very reasonable prices and great quality items! I loved my dress and jewelry! The bridesmaids dresses were amazing as well! Read less
Services Used: Dress & Attire, Jewelry
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ngoodwin
Wedding:
9/4/2010
5.0/5.0
My bridal consultant Kim was awesome to work with. I went during a trunk show for Maggie Sottero and got to try on many of her gowns until I found the "one!" It took about 6 months for my dress to come in and it was well worth the wait! Kim updated me with the status of my dress, bridesmaid dresses, and mothers dresses and was always there when I needed help with something. Don't hesitate when looking for a place to purchase your dress go to MB Bride and ask for Kim! :D
My bridal consultant Kim was awesome to work with. I went during a trunk show for Maggie Sottero and got to try on many of Read more...
My bridal consultant Kim was awesome to work with. I went during a trunk show for Maggie Sottero and got to try on many of her gowns until I found the "one!" It took about 6 months for my dress to come in and it was well worth the wait! Kim updated me with the status of my dress, bridesmaid dresses, and mothers dresses and was always there when I needed help with something. Don't hesitate when looking for a place to purchase your dress go to MB Bride and ask for Kim! :D Read less
Services Used: Dress & Attire
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JennaHack
Wedding:
8/21/2010
5.0/5.0
I had a wonderful experience with MB Bride. Not only did I find my wedding gown here, but also my bridesmaid dresses and headband.

The consultants I worked with never rushed me or made me feel like I was wasting their time. The first time I went to try on gowns, I was there for 3 hours trying on dresses. My mom, aunt, cousin, and I went and got a bite to eat and then came back so my cousin could try on bridesmaid dresses. We were always welcomed back when I wanted to try on my dress to "make sure it was the one".

I enjoyed everything about my experience with MB Bride and always recommend it to brides-to-be.
I had a wonderful experience with MB Bride. Not only did I find my wedding gown here, but also my bridesmaid dresses and Read more...
I had a wonderful experience with MB Bride. Not only did I find my wedding gown here, but also my bridesmaid dresses and headband.

The consultants I worked with never rushed me or made me feel like I was wasting their time. The first time I went to try on gowns, I was there for 3 hours trying on dresses. My mom, aunt, cousin, and I went and got a bite to eat and then came back so my cousin could try on bridesmaid dresses. We were always welcomed back when I wanted to try on my dress to "make sure it was the one".

I enjoyed everything about my experience with MB Bride and always recommend it to brides-to-be. Read less
Services Used: Dress & Attire
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kcp158
Wedding:
10/10/2009
5.0/5.0
I had a wonderful experience with MB Bride. I went to about 4 other dress shops and was not treated as well as I was at MB. I didn't buy by dress the first day I tried it on, because I had 4 that I liked. When I called to make a 2nd appointment to try on my 4 choices again, my original consultant made a special trip into work on her day off to help me.

My dress came in perfect shape in only about 4 months. The seamstresses were very helpful and did a wonderful job at altering my dress. In addition to my dress, I also purchased my veil and tiara at MB. The consultants that I worked with when choosing my accessories were both knowledgeable and helpful.

One of my bridesmaids also purchased her dress there and she had no problems with ordering it or getting it altered.

I was very happy with MB Bride.
I had a wonderful experience with MB Bride. I went to about 4 other dress shops and was not treated as well as I was at Read more...
I had a wonderful experience with MB Bride. I went to about 4 other dress shops and was not treated as well as I was at MB. I didn't buy by dress the first day I tried it on, because I had 4 that I liked. When I called to make a 2nd appointment to try on my 4 choices again, my original consultant made a special trip into work on her day off to help me.

My dress came in perfect shape in only about 4 months. The seamstresses were very helpful and did a wonderful job at altering my dress. In addition to my dress, I also purchased my veil and tiara at MB. The consultants that I worked with when choosing my accessories were both knowledgeable and helpful.

One of my bridesmaids also purchased her dress there and she had no problems with ordering it or getting it altered.

I was very happy with MB Bride. Read less
Services Used: Dress & Attire
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Ang11m
Wedding:
9/19/2009
5.0/5.0
I had such a wonderful experience here. I went to a chain bridal shop and did not enjoy the process at all. This was our second stop and I can't say enough about how great they were. When we were contemplating moving our wedding up 6 months because of an ill family member, they called the dress company to rush the order so it would be in in time. They went out of their way for me. My dress was the most gorgeous dress ever and the people that work there are great.
I had such a wonderful experience here. I went to a chain bridal shop and did not enjoy the process at all. This was our Read more...
I had such a wonderful experience here. I went to a chain bridal shop and did not enjoy the process at all. This was our second stop and I can't say enough about how great they were. When we were contemplating moving our wedding up 6 months because of an ill family member, they called the dress company to rush the order so it would be in in time. They went out of their way for me. My dress was the most gorgeous dress ever and the people that work there are great. Read less
Services Used: Dress & Attire
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Amanda
Wedding:
5/1/2009
5.0/5.0
MB Bride had the largest selection available, for very reasonable prices. They were responsive each time I called, and went out of their way to ensure my Matron of Honor had her maternity dress delivered in time! If you are a Pittsburgh Bride, this place is a "must visit" just to see the collection alone.
MB Bride had the largest selection available, for very reasonable prices. They were responsive each time I called, and Read more...
MB Bride had the largest selection available, for very reasonable prices. They were responsive each time I called, and went out of their way to ensure my Matron of Honor had her maternity dress delivered in time! If you are a Pittsburgh Bride, this place is a "must visit" just to see the collection alone. Read less
Services Used: Dress & Attire
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knittydo
Wedding:
9/27/2008
5.0/5.0
I went to MB brides (1 hour from my home) because of their selection. I found my dress on the first visit. I needed to alter the skirt and the alterations department was happy to do whatever I wanted. The alterations were perfect and I could take my dress home at the second fitting. As I looked for shoes and a handbag the sales woman took it upon herself to look through their recent shipment to find items that I thought I'd like. They had forgotten to dye my shoes when I picked up my dress so they got them done while I was there I could take them home with the dress and save a trip back.
I went to MB brides (1 hour from my home) because of their selection. I found my dress on the first visit. I needed to Read more...
I went to MB brides (1 hour from my home) because of their selection. I found my dress on the first visit. I needed to alter the skirt and the alterations department was happy to do whatever I wanted. The alterations were perfect and I could take my dress home at the second fitting. As I looked for shoes and a handbag the sales woman took it upon herself to look through their recent shipment to find items that I thought I'd like. They had forgotten to dye my shoes when I picked up my dress so they got them done while I was there I could take them home with the dress and save a trip back. Read less
Services Used: Dress & Attire
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Donna
Wedding:
9/2/2006
5.0/5.0
I bought my dress from them a year before my wedding. There was a wide variety of dress styles and prices, there is something there for all brides. The seamstresses were great and did a superb job during my dress fittings.
I bought my dress from them a year before my wedding. There was a wide variety of dress styles and prices, there is Read more...
I bought my dress from them a year before my wedding. There was a wide variety of dress styles and prices, there is something there for all brides. The seamstresses were great and did a superb job during my dress fittings. Read less
Services Used: Dress & Attire
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Channel
Wedding:
10/13/2012
4.9/5.0
MB Bride is an amazing salon! I purchsed my Maggie Sottero wedding gown here during a trunk show. Although the place was crazy crowded and busy, I never felt neglected. Melanine was WONDERFUL and very patient with me. I really loved the fact that this salon had a HUGE selection of larger sizes of gowns that I could actually try on. My exxperience was great from beginning to end. Thank you!
MB Bride is an amazing salon! I purchsed my Maggie Sottero wedding gown here during a trunk show. Although the place was Read more...
MB Bride is an amazing salon! I purchsed my Maggie Sottero wedding gown here during a trunk show. Although the place was crazy crowded and busy, I never felt neglected. Melanine was WONDERFUL and very patient with me. I really loved the fact that this salon had a HUGE selection of larger sizes of gowns that I could actually try on. My exxperience was great from beginning to end. Thank you! Read less
Services Used: Dress & Attire
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Shannon
Wedding:
8/25/2012
4.9/5.0
I had a wonderful expierence with choosing my dress. I had searched online and found pictures of dresses that I liked. When I went for to find my dress they had me pick some that I liked and they also took my photos and attempted to find close matches. I found my dress on that day and fell in love. They received it in a timely manner and they were very flexible for fittings. They are open 7 days weekly and do alterations 6 days weekly.
I had a wonderful expierence with choosing my dress. I had searched online and found pictures of dresses that I liked. Read more...
I had a wonderful expierence with choosing my dress. I had searched online and found pictures of dresses that I liked. When I went for to find my dress they had me pick some that I liked and they also took my photos and attempted to find close matches. I found my dress on that day and fell in love. They received it in a timely manner and they were very flexible for fittings. They are open 7 days weekly and do alterations 6 days weekly. Read less
Services Used: Dress & Attire
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LittleLo
Wedding:
7/24/2010
4.9/5.0
My consultant, Chelsea, was awesome!!! I was there for about 3 hours and I tried on a ton of dresses. My dress came in earlier than expected and they called immediately. I also got my veil and jewelry here. My alterations and everything was done correctly the first time. The only issue was the alterations on the bridesmaids' dresses. Two of the girls didn't get the best fit for their dresses; they did bring this up and the situation was remedied.
My consultant, Chelsea, was awesome!!! I was there for about 3 hours and I tried on a ton of dresses. My dress came in Read more...
My consultant, Chelsea, was awesome!!! I was there for about 3 hours and I tried on a ton of dresses. My dress came in earlier than expected and they called immediately. I also got my veil and jewelry here. My alterations and everything was done correctly the first time. The only issue was the alterations on the bridesmaids' dresses. Two of the girls didn't get the best fit for their dresses; they did bring this up and the situation was remedied. Read less
Services Used: Dress & Attire, Jewelry
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Nicole
Wedding:
6/19/2015
4.8/5.0
M.B. Bride does a fabulous job to meet any bride's needs. They are very cooperative and give you the freedom to let you browse and choose what you are looking for, then they provide honest input and help to make you feel extremely special. They take their time to explain the services they provide and have a wonderful staff. I bought my bridal gown through M.B. Bride and look forward to wearing it on our special day. They also assisted my bridesmaid with browsing choices for the wedding. Can't wait to have my next couple appointments to finalize everything!!
M.B. Bride does a fabulous job to meet any bride's needs. They are very cooperative and give you the freedom to let you Read more...
M.B. Bride does a fabulous job to meet any bride's needs. They are very cooperative and give you the freedom to let you browse and choose what you are looking for, then they provide honest input and help to make you feel extremely special. They take their time to explain the services they provide and have a wonderful staff. I bought my bridal gown through M.B. Bride and look forward to wearing it on our special day. They also assisted my bridesmaid with browsing choices for the wedding. Can't wait to have my next couple appointments to finalize everything!! Read less
Services Used: Dress & Attire
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Aryn
Wedding:
5/18/2013
4.8/5.0
I have to say, I was VERY hesitant about MB Bride because of things I have read/heard, but I boy was I WRONG! they were very personable (I didn't even have an appointment), and helped me find my dress (Kind of last minute)! I just had a baby so I was a little late trying to find a dress. Ashley was my assistant, and was very sweet!! I told her my budget and I was expecting her to point out dresses either exactly my budget or try to push for higher, but no! She looked WELL under my budget; $400+ under! Also, since I didn't have an appointment (I had been out shopping with my parents and 3-month-old daughter) my daughter needed fed. I had pumped a feeding for her, and they accommodated me and my parents by helping us with hot water to warm the bottle and a quiet place to feed her. I told her I was looking for ball gowns and wanted to feel like a princess, and she showed me dresses I had been picturing! I tried on a dress she suggested (not thinking I would like it)- and it was the ONE! I felt so beautiful in it, and I really liked that each time I tried on a dress she made it a point to have me walk across the salon to show my parents. She also went back and chose a few veils that were absolutely beautiful! I felt that she really catered to my needs.

I ordered a size 12; which the designer didn't have so I would have to order a new dress and I was told I would not need to rush it. Being the holiday season, I was a little worried. Ashley called me the next day and explained that the designer recommended that I rush the dress being the holiday season, and since I wasn't expecting to pay a rush fee they took $50 off the fee.

I looked on a Thursday and she set me up for my bridesmaids to have an appointment with her that Sunday for the mothers and my bridesmaids. I have 8 BM in my party, and I was worried she wouldn't be able to help us or have time to get me in my dress to show them. I was wrong about that too, she even let use 3 DR. RECOMMEND!!
I have to say, I was VERY hesitant about MB Bride because of things I have read/heard, but I boy was I WRONG! they were Read more...
I have to say, I was VERY hesitant about MB Bride because of things I have read/heard, but I boy was I WRONG! they were very personable (I didn't even have an appointment), and helped me find my dress (Kind of last minute)! I just had a baby so I was a little late trying to find a dress. Ashley was my assistant, and was very sweet!! I told her my budget and I was expecting her to point out dresses either exactly my budget or try to push for higher, but no! She looked WELL under my budget; $400+ under! Also, since I didn't have an appointment (I had been out shopping with my parents and 3-month-old daughter) my daughter needed fed. I had pumped a feeding for her, and they accommodated me and my parents by helping us with hot water to warm the bottle and a quiet place to feed her. I told her I was looking for ball gowns and wanted to feel like a princess, and she showed me dresses I had been picturing! I tried on a dress she suggested (not thinking I would like it)- and it was the ONE! I felt so beautiful in it, and I really liked that each time I tried on a dress she made it a point to have me walk across the salon to show my parents. She also went back and chose a few veils that were absolutely beautiful! I felt that she really catered to my needs.

I ordered a size 12; which the designer didn't have so I would have to order a new dress and I was told I would not need to rush it. Being the holiday season, I was a little worried. Ashley called me the next day and explained that the designer recommended that I rush the dress being the holiday season, and since I wasn't expecting to pay a rush fee they took $50 off the fee.

I looked on a Thursday and she set me up for my bridesmaids to have an appointment with her that Sunday for the mothers and my bridesmaids. I have 8 BM in my party, and I was worried she wouldn't be able to help us or have time to get me in my dress to show them. I was wrong about that too, she even let use 3 DR. RECOMMEND!! Read less
Services Used: Dress & Attire, Jewelry
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Anonymous
Wedding:
1+ year ago
4.8/5.0
A very large selection and a friendly staff that works with you to find your perfect dress make this store a must visit for all brides. In addition (and more importantly), they have a stellar, creative, (and inexpensive!) alterations department that can personalize the style to make your dress unique. Highly recommend.
A very large selection and a friendly staff that works with you to find your perfect dress make this store a must visit Read more...
A very large selection and a friendly staff that works with you to find your perfect dress make this store a must visit for all brides. In addition (and more importantly), they have a stellar, creative, (and inexpensive!) alterations department that can personalize the style to make your dress unique. Highly recommend. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
4.8/5.0
They work very well with me and helped me find my dream dress!
They work very well with me and helped me find my dream dress!
They work very well with me and helped me find my dream dress! Read less
Services Used: Dress & Attire, Jewelry
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Jennifer
Wedding:
10/22/2011
4.8/5.0
I would recommend these ladies to any new bride! Their selection is outstanding and can fit any woman at any price point! My dress was perfect in every way. My only recommendation is that you need to schedule all your appointments way in advance. They say on the website that you can just walk in but their staff is booked all day long and with out an appointment it is hard to find help. But when you do have an appoitment there are no worries. Go here!
I would recommend these ladies to any new bride! Their selection is outstanding and can fit any woman at any price point! Read more...
I would recommend these ladies to any new bride! Their selection is outstanding and can fit any woman at any price point! My dress was perfect in every way. My only recommendation is that you need to schedule all your appointments way in advance. They say on the website that you can just walk in but their staff is booked all day long and with out an appointment it is hard to find help. But when you do have an appoitment there are no worries. Go here! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
4.8/5.0
I ordered my bridal gown from MB bride. They were friendly and professional. They werent pushy like most places that I had looked for a dress. They helped me pick out dresses and didnt rush me along. Alterations were easy and well done. Everything went as smoothly as a bride can hope for. THANKS MB Bride
I ordered my bridal gown from MB bride. They were friendly and professional. They werent pushy like most places that I had Read more...
I ordered my bridal gown from MB bride. They were friendly and professional. They werent pushy like most places that I had looked for a dress. They helped me pick out dresses and didnt rush me along. Alterations were easy and well done. Everything went as smoothly as a bride can hope for. THANKS MB Bride Read less
Services Used: Dress & Attire
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RachandMike
Wedding:
6/25/2011
4.8/5.0
I chose MB Bride for my bridal gown and bridesmaid gowns. My personal experience with this business was very positive. The employees were very friendly and helpful. My alterations were perfect. I was very pleased.
Most of my bridesmaids were very pleased as well, but two of them had some problems with their dress sizes once the dresses arrived. It seems that the measurements that MB Bride uses does not account for rib cage size, and so two of my girls ended up with dresses that weren't even close to fitting. Unfortunately, MB Bride could not help them. Thankfully, they were able to trade dresses and have alterations done elsewhere to fix the problem.
I chose MB Bride for my bridal gown and bridesmaid gowns. My personal experience with this business was very positive. The Read more...
I chose MB Bride for my bridal gown and bridesmaid gowns. My personal experience with this business was very positive. The employees were very friendly and helpful. My alterations were perfect. I was very pleased.
Most of my bridesmaids were very pleased as well, but two of them had some problems with their dress sizes once the dresses arrived. It seems that the measurements that MB Bride uses does not account for rib cage size, and so two of my girls ended up with dresses that weren't even close to fitting. Unfortunately, MB Bride could not help them. Thankfully, they were able to trade dresses and have alterations done elsewhere to fix the problem. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
4.8/5.0
Got a great deal on my dress from MB Bride. I was nervous based on some other previous not so great reviews, but if you are looking for getting good quality dresses for a great price - they are your place! They have some amazing dresses for great deals! I live in Maryland, so I didn't get any alterations done in the store. I bought my dress from the samples, so luckily I was able to take it out of state with me the same day. We got our own huge, private fitting room with a three way mirrors which was nice (which some larger bridal stores don't offer the same privacy). We went to one other large bridal store where the brides had to dress practically in front of everyone bc their fitting rooms had no mirrors, so they had to come out in front of crowds of people to see themselves or show family. Luckily MB allows much more of a private, relaxed experience and less chaotic atmosphere for brides and their families. I really liked the saleperson that helped me; however, towards the end the other sales girls who didn't seem quite as nice were rushing for her to hurry up with us because there was another appointment that came in. Felt a bit rushed in the end, but luckily I knew which dress I wanted - so all in all great experience
Got a great deal on my dress from MB Bride. I was nervous based on some other previous not so great reviews, but if you Read more...
Got a great deal on my dress from MB Bride. I was nervous based on some other previous not so great reviews, but if you are looking for getting good quality dresses for a great price - they are your place! They have some amazing dresses for great deals! I live in Maryland, so I didn't get any alterations done in the store. I bought my dress from the samples, so luckily I was able to take it out of state with me the same day. We got our own huge, private fitting room with a three way mirrors which was nice (which some larger bridal stores don't offer the same privacy). We went to one other large bridal store where the brides had to dress practically in front of everyone bc their fitting rooms had no mirrors, so they had to come out in front of crowds of people to see themselves or show family. Luckily MB allows much more of a private, relaxed experience and less chaotic atmosphere for brides and their families. I really liked the saleperson that helped me; however, towards the end the other sales girls who didn't seem quite as nice were rushing for her to hurry up with us because there was another appointment that came in. Felt a bit rushed in the end, but luckily I knew which dress I wanted - so all in all great experience Read less
Services Used: Dress & Attire
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heidrice
Wedding:
10/17/2009
4.8/5.0
MB was a drive from my home, but the travel time was definitely made up for in selection. They carry all the major designers. I found my dress on the first try. They have great payment options, and include alterations in the upfront cost, so there aren't any surprises. My bridesmaids and groomsmen purchased their attire there too. Everything arrived on time. My dress fit like a glove.
MB was a drive from my home, but the travel time was definitely made up for in selection. They carry all the major Read more...
MB was a drive from my home, but the travel time was definitely made up for in selection. They carry all the major designers. I found my dress on the first try. They have great payment options, and include alterations in the upfront cost, so there aren't any surprises. My bridesmaids and groomsmen purchased their attire there too. Everything arrived on time. My dress fit like a glove. Read less
Services Used: Dress & Attire
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Stacey
Wedding:
6/13/2009
4.8/5.0
I had an absolutely wonderful experience at MB Bride. They are tucked away in Greensburg, PA, but worth the drive. They have a huge selection of a wide variety of designers. The consultants are friendly, easy to work with, and not pushy at all!
I had an absolutely wonderful experience at MB Bride. They are tucked away in Greensburg, PA, but worth the drive. They Read more...
I had an absolutely wonderful experience at MB Bride. They are tucked away in Greensburg, PA, but worth the drive. They have a huge selection of a wide variety of designers. The consultants are friendly, easy to work with, and not pushy at all! Read less
Services Used: Dress & Attire
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Alicia
Wedding:
10/4/2014
4.7/5.0
I got my dress and bridesmaid dresses here! I thought they were reasonably priced for what you get.
I got my dress and bridesmaid dresses here! I thought they were reasonably priced for what you get.
I got my dress and bridesmaid dresses here! I thought they were reasonably priced for what you get. Read less
Services Used: Dress & Attire
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Jennifer
Wedding:
9/12/2009
4.7/5.0
MB Bride was the only place I went to try on gowns and I ended up ordering the first one I tried on! After ordering, I read some negative reviews about MB Bride and was concerned that the rest of my dealings with them wouldn't be as smooth as the first one was. But I was wrong. Everything went perfect!

The girls at the front desk are not super friendly, but you don't really deal with them much. It is a very busy place, and I am guessing it is stressful working there and dealing with "bridezillas" on a daily basis!

I would definitely recommend making an appointment in advance to try on gowns, especially on the weekends. I think maybe your personal experience at MB Bride depends on who you deal with. My consultant Linda was THE BEST and an absolute sweetheart. Every time we went into the store after that for fittings and whatnot, she always walked over to greet us and was great to deal with from start to finish!

I had 2 different seamstresses throughout the fitting process, and both were super friendly, knowledgeable, and my dress ended up looking like it was made for me. They even let me decide if I wanted additional fittings prior to the wedding to make me feel comfortable that it was perfect.

I wanted to leave a review because my experience was completely opposite of some of the negative reviewers, and I think it might be an unfair portrayal of the store.
MB Bride was the only place I went to try on gowns and I ended up ordering the first one I tried on! After ordering, I Read more...
MB Bride was the only place I went to try on gowns and I ended up ordering the first one I tried on! After ordering, I read some negative reviews about MB Bride and was concerned that the rest of my dealings with them wouldn't be as smooth as the first one was. But I was wrong. Everything went perfect!

The girls at the front desk are not super friendly, but you don't really deal with them much. It is a very busy place, and I am guessing it is stressful working there and dealing with "bridezillas" on a daily basis!

I would definitely recommend making an appointment in advance to try on gowns, especially on the weekends. I think maybe your personal experience at MB Bride depends on who you deal with. My consultant Linda was THE BEST and an absolute sweetheart. Every time we went into the store after that for fittings and whatnot, she always walked over to greet us and was great to deal with from start to finish!

I had 2 different seamstresses throughout the fitting process, and both were super friendly, knowledgeable, and my dress ended up looking like it was made for me. They even let me decide if I wanted additional fittings prior to the wedding to make me feel comfortable that it was perfect.

I wanted to leave a review because my experience was completely opposite of some of the negative reviewers, and I think it might be an unfair portrayal of the store. Read less
Services Used: Dress & Attire
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kbrindam
Wedding:
6/7/2008
4.7/5.0
I got an amazing, beautiful dress at a terrific price! I had been cheated by a previous dress vendor and was looking for a new dress in a hurry - I also wanted something I could take home with me to avoid having the same no-show problem I had had with a previous vendor. I looked at MB's sale rack and found a $1400 dress marked down to $200! They also fixed a couple small snags in it for free. They have an excellent fitting room and very knowledgeable, professional staff. The only thing that bothered me was that they kept contacting me between visits asking when I'd be back (they work on commission). Overall though I was very pleased at the deal I got!
I got an amazing, beautiful dress at a terrific price! I had been cheated by a previous dress vendor and was looking for a Read more...
I got an amazing, beautiful dress at a terrific price! I had been cheated by a previous dress vendor and was looking for a new dress in a hurry - I also wanted something I could take home with me to avoid having the same no-show problem I had had with a previous vendor. I looked at MB's sale rack and found a $1400 dress marked down to $200! They also fixed a couple small snags in it for free. They have an excellent fitting room and very knowledgeable, professional staff. The only thing that bothered me was that they kept contacting me between visits asking when I'd be back (they work on commission). Overall though I was very pleased at the deal I got! Read less
Services Used: Dress & Attire
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Jessica
Wedding:
11/8/2014
4.6/5.0
Absolutely loved working with MB Bride. Cassie, my bridal consultant, was absolutely fantastic in helping me, my bridesmaids, and my mom try on dresses. The Mori Lee trunk show that I attended and bought my dress from was amazing, and you can't beat the 10% off on wedding gowns and bridesmaids dresses! I would highly recommend MB Bride!
Absolutely loved working with MB Bride. Cassie, my bridal consultant, was absolutely fantastic in helping me, my Read more...
Absolutely loved working with MB Bride. Cassie, my bridal consultant, was absolutely fantastic in helping me, my bridesmaids, and my mom try on dresses. The Mori Lee trunk show that I attended and bought my dress from was amazing, and you can't beat the 10% off on wedding gowns and bridesmaids dresses! I would highly recommend MB Bride! Read less
Services Used: Dress & Attire
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Anna
Wedding:
8/9/2014
4.6/5.0
I got my wedding dress at MB Bride. I had stopped in a couple different times so I have a few experiences. The first time there everyone was so friendly but I didn't have time to try on dresses. The next time I made an appointment and tried on several dresses and found "the one." It turned out to be a clearance dress so it was a great price, and I bought it off the rack. The dressing room was fantastic and could fit everyone in. It was nice to have privacy and be able to see the dress in the dressing room mirrors before going out to 'the public mirror' if thats what you wanted to do. My consultant was great and said that when I was ready for bridesmaids to come in and she would help.
After that it gets a little weird... they weren't as helpful with bridesmaid stuff. Just an overall "not as good as the bride" feeling. Not that it was extreme or anywhere near as bad as some other stores.
Also, a lot of the dresses (bridal and bridesmaid) are not larger sizes. Most of them seemed to be 8, 10, 12 and some 14s. If you are a little bigger, expect to feel fat. Not that they make you feel that way; they are totally cool with everything.. but really.. if you can't fit into half the dresses, its awkward.

Overall I would def recommend though. So much better than DB quality and everything.
I got my wedding dress at MB Bride. I had stopped in a couple different times so I have a few experiences. The first time Read more...
I got my wedding dress at MB Bride. I had stopped in a couple different times so I have a few experiences. The first time there everyone was so friendly but I didn't have time to try on dresses. The next time I made an appointment and tried on several dresses and found "the one." It turned out to be a clearance dress so it was a great price, and I bought it off the rack. The dressing room was fantastic and could fit everyone in. It was nice to have privacy and be able to see the dress in the dressing room mirrors before going out to 'the public mirror' if thats what you wanted to do. My consultant was great and said that when I was ready for bridesmaids to come in and she would help.
After that it gets a little weird... they weren't as helpful with bridesmaid stuff. Just an overall "not as good as the bride" feeling. Not that it was extreme or anywhere near as bad as some other stores.
Also, a lot of the dresses (bridal and bridesmaid) are not larger sizes. Most of them seemed to be 8, 10, 12 and some 14s. If you are a little bigger, expect to feel fat. Not that they make you feel that way; they are totally cool with everything.. but really.. if you can't fit into half the dresses, its awkward.

Overall I would def recommend though. So much better than DB quality and everything. Read less
Services Used: Dress & Attire
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Jeramie
Wedding:
5/26/2012
4.6/5.0
The dress at MB Bride is what sold me- not the sales woman helping, she was very unprofessional. The seamstress was a dream to work with. She had some many great ideas of how to fit my dress to make it perfect and made me very comfortable in my wedding dress.
The dress at MB Bride is what sold me- not the sales woman helping, she was very unprofessional. The seamstress was a Read more...
The dress at MB Bride is what sold me- not the sales woman helping, she was very unprofessional. The seamstress was a dream to work with. She had some many great ideas of how to fit my dress to make it perfect and made me very comfortable in my wedding dress. Read less
Services Used: Dress & Attire, Jewelry
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kristin
Wedding:
5/12/2007
4.6/5.0
MB Bride was great to work with. There was a problem with a previous dress that I bought from a different vendor. Needless to say 1 week before my wedding i did not have a dress. The ladies at MB Bride helped me find a great dress and have it altered within 3 days. Would highly recommend
MB Bride was great to work with. There was a problem with a previous dress that I bought from a different vendor. Needless Read more...
MB Bride was great to work with. There was a problem with a previous dress that I bought from a different vendor. Needless to say 1 week before my wedding i did not have a dress. The ladies at MB Bride helped me find a great dress and have it altered within 3 days. Would highly recommend Read less
Services Used: Dress & Attire
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sammib15
Wedding:
10/7/2006
4.6/5.0
Everything about MB Bride was fantastic, except that they forgot to attach the bussle clip to my dress. My mom had to pin me into it. They did attach it for free and preserve my dress for free after the fact to make up for it.
Everything about MB Bride was fantastic, except that they forgot to attach the bussle clip to my dress. My mom had to pin Read more...
Everything about MB Bride was fantastic, except that they forgot to attach the bussle clip to my dress. My mom had to pin me into it. They did attach it for free and preserve my dress for free after the fact to make up for it. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.5/5.0
Got an awesome deal on a great dress that I purchased off the rack.
Got an awesome deal on a great dress that I purchased off the rack.
Got an awesome deal on a great dress that I purchased off the rack. Read less
Services Used: Dress & Attire
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Amanda
Wedding:
8/11/2007
4.5/5.0
They have a great selection. I was lucky to get a dress that was on sale from the rack! Many to choose from!
They have a great selection. I was lucky to get a dress that was on sale from the rack! Many to choose from!
They have a great selection. I was lucky to get a dress that was on sale from the rack! Many to choose from! Read less
Services Used: Dress & Attire
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Aislinn
Wedding:
5/26/2007
4.5/5.0
Large selection of dresses, worked really well with scheduling, dress came in very quickly, very good price for my dress
Large selection of dresses, worked really well with scheduling, dress came in very quickly, very good price for my dress
Large selection of dresses, worked really well with scheduling, dress came in very quickly, very good price for my dress Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
4.4/5.0
I went to MB Bride for my own dress and my bridesmaid dresses. My consultant was great and gave me a her undivided attention, however, toward the end of my appointment, I could sense her getting frustrated with me when I needed to try on one or two more dresses before I made my final pick. My bridesmaid also had a great time trying on their dresses, but I was a little put off by the fact that when my girls all showed up, the store "lost" their appointment that I booked 4 weeks in advance, especially because I live far away and couldn't be there in person. Overall, a good experience.
I went to MB Bride for my own dress and my bridesmaid dresses. My consultant was great and gave me a her undivided Read more...
I went to MB Bride for my own dress and my bridesmaid dresses. My consultant was great and gave me a her undivided attention, however, toward the end of my appointment, I could sense her getting frustrated with me when I needed to try on one or two more dresses before I made my final pick. My bridesmaid also had a great time trying on their dresses, but I was a little put off by the fact that when my girls all showed up, the store "lost" their appointment that I booked 4 weeks in advance, especially because I live far away and couldn't be there in person. Overall, a good experience. Read less
Services Used: Dress & Attire
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Tara
Wedding:
6/28/2014
4.4/5.0
There''s only a few wedding dress vendors in the area, so I decided that I didn't want to go to a chain store, I wanted to be a person, not a number. MB Bride was a fantastic choice! I wasn't a potential sale, I was a potential bride and they wanted to find my perfect dress. I found one my vey first night looking, and they were so helpful. Even though I was supposed to have one consultant the entire way through the process, I had a few quit and had to change.

The only reason not to give them 5 stars was because of having my consultant change twice, makes me wonder why two people quit so quickly, and how I ended up with that person both times!
There''s only a few wedding dress vendors in the area, so I decided that I didn't want to go to a chain store, I wanted to Read more...
There''s only a few wedding dress vendors in the area, so I decided that I didn't want to go to a chain store, I wanted to be a person, not a number. MB Bride was a fantastic choice! I wasn't a potential sale, I was a potential bride and they wanted to find my perfect dress. I found one my vey first night looking, and they were so helpful. Even though I was supposed to have one consultant the entire way through the process, I had a few quit and had to change.

The only reason not to give them 5 stars was because of having my consultant change twice, makes me wonder why two people quit so quickly, and how I ended up with that person both times! Read less
Services Used: Dress & Attire
Bg17
Anonymous
Wedding:
4/13/2013
4.4/5.0
I got my bridemainds gowns and the tuxes there. They were much better than the competition. There was an issue with the tuxes but they were very promt in correcting the issue.
I got my bridemainds gowns and the tuxes there. They were much better than the competition. There was an issue with the Read more...
I got my bridemainds gowns and the tuxes there. They were much better than the competition. There was an issue with the tuxes but they were very promt in correcting the issue. Read less
Services Used: Dress & Attire
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nweckerle
Wedding:
8/28/2010
4.4/5.0
I went to mb and my consultant was rachael crosby. She was exceptional! She really gave me one on one attention and helped me find the one no matter how long it took. She made me feel comfortable and never rushed like I did at david's bridal where they don't even help you put the dress on or order without full pmt up front! I just never got to see her after my dress picking visit but everytime I went there the staff was friendly and more than accomodating. Their selection and price is amazing, however mother's dresses could stand to have more selections and size ranges. Who wans to order a dress you can't even get in to and can't get an idea what it looks like? The orders dept could be more responsive. I had to call to see when my dress was in. Alterations is sort of unflexible but very friendly! The only thing is I got the alterations package but still had fees added. The bustling I expected but she altered my bra without consent and it wasn't even sticking out and then added 50.00 for it to my bill and I felt like my dress bodice was barely altered. It felt like they tried to fix other things rather than do the beading to make it fit like it should've. The dress still looked beautiful but I still found myself playing with the bodice all night cuz she just didn't make it truly fit. That kind of sucked but other than that
I went to mb and my consultant was rachael crosby. She was exceptional! She really gave me one on one attention and helped Read more...
I went to mb and my consultant was rachael crosby. She was exceptional! She really gave me one on one attention and helped me find the one no matter how long it took. She made me feel comfortable and never rushed like I did at david's bridal where they don't even help you put the dress on or order without full pmt up front! I just never got to see her after my dress picking visit but everytime I went there the staff was friendly and more than accomodating. Their selection and price is amazing, however mother's dresses could stand to have more selections and size ranges. Who wans to order a dress you can't even get in to and can't get an idea what it looks like? The orders dept could be more responsive. I had to call to see when my dress was in. Alterations is sort of unflexible but very friendly! The only thing is I got the alterations package but still had fees added. The bustling I expected but she altered my bra without consent and it wasn't even sticking out and then added 50.00 for it to my bill and I felt like my dress bodice was barely altered. It felt like they tried to fix other things rather than do the beading to make it fit like it should've. The dress still looked beautiful but I still found myself playing with the bodice all night cuz she just didn't make it truly fit. That kind of sucked but other than that Read less
Services Used: Dress & Attire
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athene9
Wedding:
1/23/2008
4.4/5.0
Highly Recomend. Huge selection, great prices. I brought in clippings from magazines and they had all but three of the gowns in store!! Very friendly!!
Highly Recomend. Huge selection, great prices. I brought in clippings from magazines and they had all but three of the Read more...
Highly Recomend. Huge selection, great prices. I brought in clippings from magazines and they had all but three of the gowns in store!! Very friendly!! Read less
Services Used: Dress & Attire
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Megan
Wedding:
9/24/2011
4.3/5.0
After going to several locations to find my wedding dress, I ended up finding it at MB Bride. They have a large selection of dresses and specifically of the designer I was looking for, Maggie Sottero. The consultant for my appointment was wonderful, putting me in several dresses before I chose the one I fell in love with. We also purchase our bridesmaids' dresses there. My MOH and myself were able to select a ton of dresses for her to try on and we were happy to do that alone, if you were looking for assistance in that department it might not be exactly the shop you're looking for. The alterations department is a little scattered. When my mom and I went for her fitting they put her in a room and forgot about her while she stood in her dress. The alterations did come out exactly how we wanted them too, the appointments themselves were just again scattered and seemed like they weren't being run very efficiently.
After going to several locations to find my wedding dress, I ended up finding it at MB Bride. They have a large selection Read more...
After going to several locations to find my wedding dress, I ended up finding it at MB Bride. They have a large selection of dresses and specifically of the designer I was looking for, Maggie Sottero. The consultant for my appointment was wonderful, putting me in several dresses before I chose the one I fell in love with. We also purchase our bridesmaids' dresses there. My MOH and myself were able to select a ton of dresses for her to try on and we were happy to do that alone, if you were looking for assistance in that department it might not be exactly the shop you're looking for. The alterations department is a little scattered. When my mom and I went for her fitting they put her in a room and forgot about her while she stood in her dress. The alterations did come out exactly how we wanted them too, the appointments themselves were just again scattered and seemed like they weren't being run very efficiently. Read less
Services Used: Dress & Attire
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chris006
Wedding:
8/14/2010
4.3/5.0
My consultant Nikki was absolutely amazing. She had to put up with my pickiness, and I ended up with a beautiful dress. I really like that you can pay for the alterations as a package price, so there aren't any surprises. You get to look through the racks for yourself, instead of the wasting time on just looking at pictures or having the consult just pull things she think you'd like. I ended up getting my dress here, all of my bridesmaids dresses, and my mom's dress. I live in Michigan, and they were fine working around my schedule for coming down for fittings. If I had to do it all over again, I'd still stick with Nikki!
My consultant Nikki was absolutely amazing. She had to put up with my pickiness, and I ended up with a beautiful dress. I Read more...
My consultant Nikki was absolutely amazing. She had to put up with my pickiness, and I ended up with a beautiful dress. I really like that you can pay for the alterations as a package price, so there aren't any surprises. You get to look through the racks for yourself, instead of the wasting time on just looking at pictures or having the consult just pull things she think you'd like. I ended up getting my dress here, all of my bridesmaids dresses, and my mom's dress. I live in Michigan, and they were fine working around my schedule for coming down for fittings. If I had to do it all over again, I'd still stick with Nikki! Read less
Services Used: Dress & Attire
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Kayla
Wedding:
6/28/2014
4.2/5.0
My overall experience with MB Bride was good. They have a very large selection that allowed me to find a unique dress that suited me perfectly. I got an Allure gown that was absolutely stunning and that many guests couldn't stop complimenting. My issues come more on the alterations side of things. When I went to have my first alteration session the dress was super tight around the middle but looser in the chest area (I'm an A so understandable). The bra I had purchased wouldn't work because of the dip of the dress in the front so the lady suggested sewing in cups. I stand on the pedestal for a good 25 minutes before she tells me I am done and begins on my bridesmaids before going off to create the summary of changes and charges. When she comes back it does not mention the cups. When I ask her about it she tells me the dress is too tight to add them, and is insistent even after I point out that the lower rib area was tight not my upper chest and that the fabric up there even gaped. She tells me this is the design of the dress and nothing can be done. Fast forward to my second fitting. I put it on (now loosened) so the dress fits great except for the chest area which was still gaping in the front. We again have the same discussion about me wanting cups as I know my boobs and I know they will fit, but she insists the alterations are done and that no cup would fit in there. Wrong. I ended up buying adhesive cups online (+1 cup size to give me a solid B) and putting them in my dress. Not the best solution as the adhesive was really uncomfortable when dancing, but it took care of the gaping problem so the top laid correctly in all my pictures. So for selection and inventory I would say this is a great place, but the alterations department needs to remember the bride is the one who has to feel comfortable in her dress and like how it sits, not them.
My overall experience with MB Bride was good. They have a very large selection that allowed me to find a unique dress that Read more...
My overall experience with MB Bride was good. They have a very large selection that allowed me to find a unique dress that suited me perfectly. I got an Allure gown that was absolutely stunning and that many guests couldn't stop complimenting. My issues come more on the alterations side of things. When I went to have my first alteration session the dress was super tight around the middle but looser in the chest area (I'm an A so understandable). The bra I had purchased wouldn't work because of the dip of the dress in the front so the lady suggested sewing in cups. I stand on the pedestal for a good 25 minutes before she tells me I am done and begins on my bridesmaids before going off to create the summary of changes and charges. When she comes back it does not mention the cups. When I ask her about it she tells me the dress is too tight to add them, and is insistent even after I point out that the lower rib area was tight not my upper chest and that the fabric up there even gaped. She tells me this is the design of the dress and nothing can be done. Fast forward to my second fitting. I put it on (now loosened) so the dress fits great except for the chest area which was still gaping in the front. We again have the same discussion about me wanting cups as I know my boobs and I know they will fit, but she insists the alterations are done and that no cup would fit in there. Wrong. I ended up buying adhesive cups online (+1 cup size to give me a solid B) and putting them in my dress. Not the best solution as the adhesive was really uncomfortable when dancing, but it took care of the gaping problem so the top laid correctly in all my pictures. So for selection and inventory I would say this is a great place, but the alterations department needs to remember the bride is the one who has to feel comfortable in her dress and like how it sits, not them. Read less
Services Used: Dress & Attire, Jewelry
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jbridge527
Wedding:
5/27/2012
4.2/5.0
I purchased my wedding gown from MB Bride. There was a very large selection which was wonderful. Our consultant was very nice and helpful. My only complaint was that my dress was extremely wrinkled when picking it up.
I purchased my wedding gown from MB Bride. There was a very large selection which was wonderful. Our consultant was very Read more...
I purchased my wedding gown from MB Bride. There was a very large selection which was wonderful. Our consultant was very nice and helpful. My only complaint was that my dress was extremely wrinkled when picking it up. Read less
Services Used: Dress & Attire
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jbridge527
Wedding:
5/27/2012
4.2/5.0
I purchased my wedding gown from MB Bride. There was a very large selection which was wonderful. Our consultant was very nice and helpful. My only complaint was that my dress was extremely wrinkled when picking it up.
I purchased my wedding gown from MB Bride. There was a very large selection which was wonderful. Our consultant was very Read more...
I purchased my wedding gown from MB Bride. There was a very large selection which was wonderful. Our consultant was very nice and helpful. My only complaint was that my dress was extremely wrinkled when picking it up. Read less
Services Used: Dress & Attire
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jbridge527
Wedding:
5/27/2012
4.2/5.0
I purchased my wedding gown from MB Bride. There was a very large selection which was wonderful. Our consultant was very nice and helpful. My only complaint was that my dress was extremely wrinkled when picking it up.
I purchased my wedding gown from MB Bride. There was a very large selection which was wonderful. Our consultant was very Read more...
I purchased my wedding gown from MB Bride. There was a very large selection which was wonderful. Our consultant was very nice and helpful. My only complaint was that my dress was extremely wrinkled when picking it up. Read less
Services Used: Dress & Attire
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SLB91209
Wedding:
9/12/2009
4.2/5.0
I purchased my veil, necklace, and earrings from MB Bride. Overall I was happy with the experience. Although I did not purchase my dress here, they had my dress in stock so I was able to try it on with the accessories I purchased. They seem to have a nice selection of dresses, jewelry, and veils!
I purchased my veil, necklace, and earrings from MB Bride. Overall I was happy with the experience. Although I did not Read more...
I purchased my veil, necklace, and earrings from MB Bride. Overall I was happy with the experience. Although I did not purchase my dress here, they had my dress in stock so I was able to try it on with the accessories I purchased. They seem to have a nice selection of dresses, jewelry, and veils! Read less
Services Used: Dress & Attire, Jewelry
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Maria
Wedding:
9/15/2007
4.2/5.0
They had a huge selection of bridesmaid dresses and were very flexible with colors. I had a hard time finding something I liked it yellow but they had a bunch.
They had a huge selection of bridesmaid dresses and were very flexible with colors. I had a hard time finding something I Read more...
They had a huge selection of bridesmaid dresses and were very flexible with colors. I had a hard time finding something I liked it yellow but they had a bunch. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.1/5.0
Mbeki bride employees worked with me to find the perfect wedding dress!
Mbeki bride employees worked with me to find the perfect wedding dress!
Mbeki bride employees worked with me to find the perfect wedding dress! Read less
Services Used: Dress & Attire
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Angela
Wedding:
6/28/2014
4.1/5.0
Traveled 3 hours to get there. Worked with Sue, she's amazing!! Loved the dresses, I actually got 2. Also, got bridesmaids and jr bridesmaids dresses there too.
Traveled 3 hours to get there. Worked with Sue, she's amazing!! Loved the dresses, I actually got 2. Also, got bridesmaids Read more...
Traveled 3 hours to get there. Worked with Sue, she's amazing!! Loved the dresses, I actually got 2. Also, got bridesmaids and jr bridesmaids dresses there too. Read less
Services Used: Dress & Attire, Jewelry
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Anonymous
Wedding:
Recently Married
4.1/5.0
I shopped at a few places before buying my dress at MB Bride. MB Bride by far had the best selection. Brianne was my consultant, and she is nothing short of wonderful. She is patient, honest, and professional. I also bought my veil and hair piece from there. The hair piece was a bit pricey, but it was beautiful. I had a slight issue when I went to pick up my dress, but the alterations department was able to correct it.
I shopped at a few places before buying my dress at MB Bride. MB Bride by far had the best selection. Brianne was my Read more...
I shopped at a few places before buying my dress at MB Bride. MB Bride by far had the best selection. Brianne was my consultant, and she is nothing short of wonderful. She is patient, honest, and professional. I also bought my veil and hair piece from there. The hair piece was a bit pricey, but it was beautiful. I had a slight issue when I went to pick up my dress, but the alterations department was able to correct it. Read less
Services Used: Dress & Attire, Jewelry
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adiehl81
Wedding:
8/27/2011
4.1/5.0
MB Bride was a great place to go b/c they have trunk shows and I truly recommend a trunk show if you know which designer you really like. They were also easy to work with.
MB Bride was a great place to go b/c they have trunk shows and I truly recommend a trunk show if you know which designer Read more...
MB Bride was a great place to go b/c they have trunk shows and I truly recommend a trunk show if you know which designer you really like. They were also easy to work with. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.0/5.0
While i found my beautiful dress at MB bride and they have great selection at amazing prices, i didn't think the service was great. I told my consultate what looks I liked and she kept trying to put my in dresses that I knew weren't for me. Although I agree you should step out of your comfort zone and try on something you didn't think you would like, if someone says like don't want lace, don't keep trying to put me in lace. I would recommend MB bride for the dresses and prices but not ther service.
While i found my beautiful dress at MB bride and they have great selection at amazing prices, i didn't think the service Read more...
While i found my beautiful dress at MB bride and they have great selection at amazing prices, i didn't think the service was great. I told my consultate what looks I liked and she kept trying to put my in dresses that I knew weren't for me. Although I agree you should step out of your comfort zone and try on something you didn't think you would like, if someone says like don't want lace, don't keep trying to put me in lace. I would recommend MB bride for the dresses and prices but not ther service. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.0/5.0
There were a few snags at MB Bride, but there were also some good things which helped them our. First, I live out of town and made flight arrangements specifically to go to MB Bride for their Pronovias trunk show. When I showed up for my appointment, it was like no one even remembered it was a trunk show weekend and the Pronovias gowns were never delivered. We spent around 4 hours there that day as they had me try on other gowns that were not at all what I was looking for, all while they tried to track down the trunk show gowns and call the Pronovias rep. After such a long wait, we decided to leave and I was SO frustrated and disappointed. They called later that day saying the gowns were delivered and asked if I could come back, so I had to cancel another vendor meeting the next day and drive an hour out to Greensburg again on the day I flew home. Luckily I found an amazing Pronovias gown and they offered a significant discount for all of my troubles.

The first fitting my seamstress didn’t show up and we had to wait for her. After that though, everything went pretty smoothly. Paige was my seamstress and she was wonderful to work with. My gown had so many layers of tulle (40ish buttons on the bustle) and she also sewed down tons of pieces of lace that looked feathery on my gown. All in all, my gown was beautiful and exactly what I imagined! My bridesmaids and my mom also got their dresses there, and they didn’t have any problems.
There were a few snags at MB Bride, but there were also some good things which helped them our. First, I live out of town Read more...
There were a few snags at MB Bride, but there were also some good things which helped them our. First, I live out of town and made flight arrangements specifically to go to MB Bride for their Pronovias trunk show. When I showed up for my appointment, it was like no one even remembered it was a trunk show weekend and the Pronovias gowns were never delivered. We spent around 4 hours there that day as they had me try on other gowns that were not at all what I was looking for, all while they tried to track down the trunk show gowns and call the Pronovias rep. After such a long wait, we decided to leave and I was SO frustrated and disappointed. They called later that day saying the gowns were delivered and asked if I could come back, so I had to cancel another vendor meeting the next day and drive an hour out to Greensburg again on the day I flew home. Luckily I found an amazing Pronovias gown and they offered a significant discount for all of my troubles.

The first fitting my seamstress didn’t show up and we had to wait for her. After that though, everything went pretty smoothly. Paige was my seamstress and she was wonderful to work with. My gown had so many layers of tulle (40ish buttons on the bustle) and she also sewed down tons of pieces of lace that looked feathery on my gown. All in all, my gown was beautiful and exactly what I imagined! My bridesmaids and my mom also got their dresses there, and they didn’t have any problems. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
4.0/5.0
I LOVED my dress. Whenever you go you need to be prepared for an exhausting experience as there are usually many brides and bridesmaids there (some without appointments). The seamstress was great and did a fantastic job. I was very pleased with my dress.
I LOVED my dress. Whenever you go you need to be prepared for an exhausting experience as there are usually many brides Read more...
I LOVED my dress. Whenever you go you need to be prepared for an exhausting experience as there are usually many brides and bridesmaids there (some without appointments). The seamstress was great and did a fantastic job. I was very pleased with my dress. Read less
Services Used: Dress & Attire
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Sarah
Wedding:
7/11/2009
4.0/5.0
I would recommend MB Bride for their large selection. I did browse in other stores and did not find the variety of designers that MB Bride has. I had an excellent consultant, named Kim, GREAT to work with! She let me pick out some dresses on my own and none of them were what I thought when I put them on, so she brought in some after listening to what I was looking for and that's when I found it. I loved this dress, although it was a bit more than I planned on spending, it was a different designer that I later learned only MB Bride carries this line in all of PA!! I did find great jewelry, head pieces, and shoes all on great sales.

I did go back a few times with my BM and it was hit or miss as far as the crowds go. If you can avoid weekends and prom time, do so. They are so busy, it will turn into a long day of waiting. Also, even though you have an appointment does not mean you are going to get service at that time. If you don't have an appointment on a busy day forget about getting service.

I did run into a slight problem when I went to pick up one of the BM dresses, it was supposed to be pressed and ready and was not-- I had to sit and wait half an hour for it. Then when I went to get my dress two days before my wedding, my dress wasn't pressed, my Mom and I had to go kill an hour and a half which pushed all of the other errands back farther. Each time this happened, they made me feel like it was my fault when they were the ones who called me or gave me a pick up slip. They are very hard to get ahold of on the phone and take a few days to return calls.

Also, the seamstresses all do things differently so if you are getting any alterations for the BM I would try to request that they see the same seamstress.

Overall, I would go back there and would recommend it to future brides. Most of the other shops I was in seemed to be just as busy and had rude employees. MB Bride was always busy, but at least the employees were generally helpful and it is worth it for the selection of bridal gowns and BM dresses.
I would recommend MB Bride for their large selection. I did browse in other stores and did not find the variety of Read more...
I would recommend MB Bride for their large selection. I did browse in other stores and did not find the variety of designers that MB Bride has. I had an excellent consultant, named Kim, GREAT to work with! She let me pick out some dresses on my own and none of them were what I thought when I put them on, so she brought in some after listening to what I was looking for and that's when I found it. I loved this dress, although it was a bit more than I planned on spending, it was a different designer that I later learned only MB Bride carries this line in all of PA!! I did find great jewelry, head pieces, and shoes all on great sales.

I did go back a few times with my BM and it was hit or miss as far as the crowds go. If you can avoid weekends and prom time, do so. They are so busy, it will turn into a long day of waiting. Also, even though you have an appointment does not mean you are going to get service at that time. If you don't have an appointment on a busy day forget about getting service.

I did run into a slight problem when I went to pick up one of the BM dresses, it was supposed to be pressed and ready and was not-- I had to sit and wait half an hour for it. Then when I went to get my dress two days before my wedding, my dress wasn't pressed, my Mom and I had to go kill an hour and a half which pushed all of the other errands back farther. Each time this happened, they made me feel like it was my fault when they were the ones who called me or gave me a pick up slip. They are very hard to get ahold of on the phone and take a few days to return calls.

Also, the seamstresses all do things differently so if you are getting any alterations for the BM I would try to request that they see the same seamstress.

Overall, I would go back there and would recommend it to future brides. Most of the other shops I was in seemed to be just as busy and had rude employees. MB Bride was always busy, but at least the employees were generally helpful and it is worth it for the selection of bridal gowns and BM dresses. Read less
Services Used: Dress & Attire, Jewelry
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Anonymous
Wedding:
1+ year ago
3.8/5.0
Perhaps I came at a bad time (weekend) but when I was going through the process of finding my dream dress, our consultant was not very attentive at all. Several times she disappeared and left us waiting there in the dressing room for long periods - so my family ended up doing most of the dress pulling and helping me into the gowns.
That being said, Paige, who did my alterations, was AMAZING! She was so professional and talented - she made my dress fit me like a glove, and had great advice for some last minute updates we were going to make at home. So if you do end up buying your gown here - and need alterations - ask for Paige!! :)
Perhaps I came at a bad time (weekend) but when I was going through the process of finding my dream dress, our consultant Read more...
Perhaps I came at a bad time (weekend) but when I was going through the process of finding my dream dress, our consultant was not very attentive at all. Several times she disappeared and left us waiting there in the dressing room for long periods - so my family ended up doing most of the dress pulling and helping me into the gowns.
That being said, Paige, who did my alterations, was AMAZING! She was so professional and talented - she made my dress fit me like a glove, and had great advice for some last minute updates we were going to make at home. So if you do end up buying your gown here - and need alterations - ask for Paige!! :) Read less
Services Used: Dress & Attire
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MrsRoberts
Wedding:
7/17/2010
3.8/5.0
MB Bride was my first and only stop looking for wedding dresses, on my first trip it was the fifth dress I tried on and knew I wanted to look nowhere else. After ordering my dress, I was a little disappointed with the 'sales' team, they just seemed like after they rec'd the money I wasnt really important- in particular one girl that I dealt with a few times, she was always very short, rude and seemed like she could care less about my questions or concerns.

I was however VERY happy with the alterations department- I dealt with Brooke and she was one of the sweetest girls and very amazing! There was one mishap that did happen with the alterations that really ticked me off however, I made an appt for my second dress fitting with Brooke and she said if I needed to change it just call and let her know- so something happend that I had to change my appt, so I called and spoke to someone other than Brooke and changed the appt to an earlier date,and they said ok we will let her know, well the day of my 'new' appt or what I thought was my new appt, I rec'd a call from Brooke stating no one ever told her that the appt was changed, she was very apoligetic and felt horrible about it! I live about 45 min away from the store so luckily they called me early enough that I hadn't already left but make sure if you do need to change an appt you actually talk to that person you're scheduled with! So after my third and final fitting I was told that I can come pick up all the girls dresses week of the wedding-
So I went in the Wednesday before the wedding to pick up all 3 dresses and the same girl I had previous problems with gave me attitude yet again- I told her I was there to pick up my wedding dress and my girls dresses and she gave me attitude as to if I was even allowed to be picking them up!

I really dont know if I would recommend them to anyone because it just seemed to me that after you ordered your dress and they have your money they really could care less about giving you good customer service!
MB Bride was my first and only stop looking for wedding dresses, on my first trip it was the fifth dress I tried on and Read more...
MB Bride was my first and only stop looking for wedding dresses, on my first trip it was the fifth dress I tried on and knew I wanted to look nowhere else. After ordering my dress, I was a little disappointed with the 'sales' team, they just seemed like after they rec'd the money I wasnt really important- in particular one girl that I dealt with a few times, she was always very short, rude and seemed like she could care less about my questions or concerns.

I was however VERY happy with the alterations department- I dealt with Brooke and she was one of the sweetest girls and very amazing! There was one mishap that did happen with the alterations that really ticked me off however, I made an appt for my second dress fitting with Brooke and she said if I needed to change it just call and let her know- so something happend that I had to change my appt, so I called and spoke to someone other than Brooke and changed the appt to an earlier date,and they said ok we will let her know, well the day of my 'new' appt or what I thought was my new appt, I rec'd a call from Brooke stating no one ever told her that the appt was changed, she was very apoligetic and felt horrible about it! I live about 45 min away from the store so luckily they called me early enough that I hadn't already left but make sure if you do need to change an appt you actually talk to that person you're scheduled with! So after my third and final fitting I was told that I can come pick up all the girls dresses week of the wedding-
So I went in the Wednesday before the wedding to pick up all 3 dresses and the same girl I had previous problems with gave me attitude yet again- I told her I was there to pick up my wedding dress and my girls dresses and she gave me attitude as to if I was even allowed to be picking them up!

I really dont know if I would recommend them to anyone because it just seemed to me that after you ordered your dress and they have your money they really could care less about giving you good customer service! Read less
Services Used: Dress & Attire
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Veronica
Wedding:
6/7/2008
3.7/5.0
I loved my dress...however the staff could have been more helpful!
I loved my dress...however the staff could have been more helpful!
I loved my dress...however the staff could have been more helpful! Read less
Services Used: Dress & Attire
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Shannon
Wedding:
6/23/2012
3.6/5.0
I ordered my wedding dress/veil and bridesmaids dresses from MB Bride. Overall everything was fine. My dress and the girls dresses looked beautiful day of. Alterations did a great job with my bustle. However, leading up to the wedding there were a few glitches. Everytime I called, I always seemed to have to talk to 3 people to get an answer. When I called about the status of my dress, they said "oh it's been in for a few weeks". Was someone going to call me? Also, after all my girls paid their deposits, I was told the dresses would "automatically" get ordered the following Monday. That was not the case. It took two additional phone calls to remind them to order my dresses and another to confirm. If you use them, just save everything and call to confirm everything multiple times because you may get different answers depending on who you talk to.
I ordered my wedding dress/veil and bridesmaids dresses from MB Bride. Overall everything was fine. My dress and the girls Read more...
I ordered my wedding dress/veil and bridesmaids dresses from MB Bride. Overall everything was fine. My dress and the girls dresses looked beautiful day of. Alterations did a great job with my bustle. However, leading up to the wedding there were a few glitches. Everytime I called, I always seemed to have to talk to 3 people to get an answer. When I called about the status of my dress, they said "oh it's been in for a few weeks". Was someone going to call me? Also, after all my girls paid their deposits, I was told the dresses would "automatically" get ordered the following Monday. That was not the case. It took two additional phone calls to remind them to order my dresses and another to confirm. If you use them, just save everything and call to confirm everything multiple times because you may get different answers depending on who you talk to. Read less
Services Used: Dress & Attire
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Jessica
Wedding:
5/28/2011
3.6/5.0
I purchased my bridal gown at MB and I cannot rave enough about my consultant -- she was wonderful; patient, thoughtful, and extremely knowledgeable about all the dresses. My seamstress was also an absolute gem -- she could not have treated me or my gown with more love. \r\n\r\nI would give MB a better rating based solely on their expertise and service, BUT, I\'ve had some issues with the company after the fact...the staff who schedule alterations and those working at the front desk seem to have little interest in customer service. I never felt like I knew what I needed to bring with me for appointments, how many fittings I would need, when I would take the dress home with me, how far in advance I should plan to start the alterations, etc...in other words, all the things a really stressed out bride wants to know about her wedding dress buying process. The individuals with whom I worked were really wonderful, but the customer service as a whole was super lacking.\r\n
I purchased my bridal gown at MB and I cannot rave enough about my consultant -- she was wonderful; patient, thoughtful, Read more...
I purchased my bridal gown at MB and I cannot rave enough about my consultant -- she was wonderful; patient, thoughtful, and extremely knowledgeable about all the dresses. My seamstress was also an absolute gem -- she could not have treated me or my gown with more love. \r\n\r\nI would give MB a better rating based solely on their expertise and service, BUT, I\'ve had some issues with the company after the fact...the staff who schedule alterations and those working at the front desk seem to have little interest in customer service. I never felt like I knew what I needed to bring with me for appointments, how many fittings I would need, when I would take the dress home with me, how far in advance I should plan to start the alterations, etc...in other words, all the things a really stressed out bride wants to know about her wedding dress buying process. The individuals with whom I worked were really wonderful, but the customer service as a whole was super lacking.\r\n Read less
Services Used: Dress & Attire
MB Bride & Special Occasion responded with the following comments:

Dear Jessica,

We are sorry we did not live up to your expectations. We do, however, have a folder of information that answers every single issue that you did not know about. It has been very well received by our brides. Unfortunately, you must not have gotten one or maybe forgot about it.
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Ashley
Wedding:
7/31/2010
3.6/5.0
Agree with most reviews. It is a hit or miss place. When I was there for a friends wedding the staff was nasty. When we went for my wedding the people we worked with were very pleasent and helpful. I got my dress there and it was very inexpessive
Agree with most reviews. It is a hit or miss place. When I was there for a friends wedding the staff was nasty. When we Read more...
Agree with most reviews. It is a hit or miss place. When I was there for a friends wedding the staff was nasty. When we went for my wedding the people we worked with were very pleasent and helpful. I got my dress there and it was very inexpessive Read less
Services Used: Dress & Attire
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KariJ
Wedding:
9/8/2007
3.6/5.0
We ordered most of the bridesmaid dresses at once, but one bridesmaid had to do it via telephone since she lived out of state. Though she called and gave her measurements, they did not tell her that she had to put down a downpayment at the time. Because of this, and since I'd wanted all dresses ordered at the same time, none of the dresses were ordered . . . and 2 months before the wedding . . . when I'd called to if the dresses were in, I found I'd they'd never even been ordered!!! We got them in time but would not have if I'd not called that day.
We ordered most of the bridesmaid dresses at once, but one bridesmaid had to do it via telephone since she lived out of Read more...
We ordered most of the bridesmaid dresses at once, but one bridesmaid had to do it via telephone since she lived out of state. Though she called and gave her measurements, they did not tell her that she had to put down a downpayment at the time. Because of this, and since I'd wanted all dresses ordered at the same time, none of the dresses were ordered . . . and 2 months before the wedding . . . when I'd called to if the dresses were in, I found I'd they'd never even been ordered!!! We got them in time but would not have if I'd not called that day. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
3.5/5.0
I had a great exerpeince at MB Bride. My consultant, Lisa, was extremely helpful and never made me feel rushed. Even when the store was super busy, she was very accomodating.

I had my alterations done by Paige. She was incredible! I would highly recommend her. She is super sweet and extremely talented. She added beautiful lace sleeves to my strapless dress and it turned out absolutely perfect!
I had a great exerpeince at MB Bride. My consultant, Lisa, was extremely helpful and never made me feel rushed. Even when Read more...
I had a great exerpeince at MB Bride. My consultant, Lisa, was extremely helpful and never made me feel rushed. Even when the store was super busy, she was very accomodating.

I had my alterations done by Paige. She was incredible! I would highly recommend her. She is super sweet and extremely talented. She added beautiful lace sleeves to my strapless dress and it turned out absolutely perfect! Read less
Services Used: Dress & Attire
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Rachel
Wedding:
9/25/2010
3.5/5.0
It's hit and miss here, and hard to judge because you will work with more than one person. My bridal specialist, who helped me find the dress was fine. Not overly personable, but I found a dress and that was that. The woman who did my alterations was very sweet. I'm not from the area so it was also a little difficult to get there (that's my fault of course). But somehow I ended up having to make like 6 trips there. One trip they made me come in just to check that the dress was mine and that was it! They told me I would have to call the next day to schedule an alteration appt, which I would have to drive back down for. On my second to last appt, I was supposed to take the dress home after alterations, but my alterations weren't done, so I had to come back. I feel I got my dress for a good price but there are alot of things there that are overpriced. Also, they also just seem way to busy to answer the phones or even wait on you. Hire more people, if so.
It's hit and miss here, and hard to judge because you will work with more than one person. My bridal specialist, who Read more...
It's hit and miss here, and hard to judge because you will work with more than one person. My bridal specialist, who helped me find the dress was fine. Not overly personable, but I found a dress and that was that. The woman who did my alterations was very sweet. I'm not from the area so it was also a little difficult to get there (that's my fault of course). But somehow I ended up having to make like 6 trips there. One trip they made me come in just to check that the dress was mine and that was it! They told me I would have to call the next day to schedule an alteration appt, which I would have to drive back down for. On my second to last appt, I was supposed to take the dress home after alterations, but my alterations weren't done, so I had to come back. I feel I got my dress for a good price but there are alot of things there that are overpriced. Also, they also just seem way to busy to answer the phones or even wait on you. Hire more people, if so. Read less
Services Used: Dress & Attire
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mrsg279
Wedding:
11/22/2008
3.4/5.0
I am not the type of person who likes to try things on so looking for a wedding dress was NOT fun for me. I went to MB bride ONLY and found my dress on the first day. I loved it everyday after I tried it on and on my wedding day as well. I had the best service with their alterations department and although the front desk is generally slow and busy it was a good experience. All my bridesmaids also got their dresses at MB bride and they were so helpful finding me two types of dresses that flattered all my girls.. .but looked so similar no one even noticed on my wedding day. I have been to other franchise stores with a friend who is getting married and did not recieve the same attention that I did at MB! It was great
I am not the type of person who likes to try things on so looking for a wedding dress was NOT fun for me. I went to MB Read more...
I am not the type of person who likes to try things on so looking for a wedding dress was NOT fun for me. I went to MB bride ONLY and found my dress on the first day. I loved it everyday after I tried it on and on my wedding day as well. I had the best service with their alterations department and although the front desk is generally slow and busy it was a good experience. All my bridesmaids also got their dresses at MB bride and they were so helpful finding me two types of dresses that flattered all my girls.. .but looked so similar no one even noticed on my wedding day. I have been to other franchise stores with a friend who is getting married and did not recieve the same attention that I did at MB! It was great Read less
Services Used: Dress & Attire
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WeddingBell
Wedding:
9/19/2008
3.3/5.0
We ordered bridesmaid dresses and mother of bride dress, as well as cake topper. Everyone was nice and helpful while shopping. The only complaint was that we were never phoned when any of our orders were in. We had to phone, and then we were always told that the item came in the week before, etc.
We ordered bridesmaid dresses and mother of bride dress, as well as cake topper. Everyone was nice and helpful while Read more...
We ordered bridesmaid dresses and mother of bride dress, as well as cake topper. Everyone was nice and helpful while shopping. The only complaint was that we were never phoned when any of our orders were in. We had to phone, and then we were always told that the item came in the week before, etc. Read less
Services Used: Dress & Attire
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PghJulyBride
Wedding:
7/5/2008
3.3/5.0
I bought my wedding dress and all my bridesmaids dresses at MB Bride. I had wonderful service from their consultant Amy...request her if you can. I had no problems, all bridesmaids dresses came in on time and in the right sizes. I had my dress alteration there and that went smoothly as well. The "issue" i can say is that when i went to pick up my dress they were noy very happy i wanted to try it on. I am the bride and i needed to make sure that is fit after the final alterations they did. But overall good service...i would recommend.
I bought my wedding dress and all my bridesmaids dresses at MB Bride. I had wonderful service from their consultant Read more...
I bought my wedding dress and all my bridesmaids dresses at MB Bride. I had wonderful service from their consultant Amy...request her if you can. I had no problems, all bridesmaids dresses came in on time and in the right sizes. I had my dress alteration there and that went smoothly as well. The "issue" i can say is that when i went to pick up my dress they were noy very happy i wanted to try it on. I am the bride and i needed to make sure that is fit after the final alterations they did. But overall good service...i would recommend. Read less
Services Used: Dress & Attire
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Private User
Wedding:
8/9/2013
3.2/5.0
I drove from the airport area (over an hour) to buy my dress at MB Bride due to its selection. We had an appointment and we did not get helped until about 15-20 minutes after the appointment and our consultant was still helping someone else so she would just peak her head in every once in a while. My mom and I did everything and we had a dress picked out with absolutely no help from the staff. The dresses we pulled were also being taken by other consultants before I got to try them on so they would just disappear. On the other hand, my seamstress Paige was incredible and is MB's only saving grace.
I drove from the airport area (over an hour) to buy my dress at MB Bride due to its selection. We had an appointment and Read more...
I drove from the airport area (over an hour) to buy my dress at MB Bride due to its selection. We had an appointment and we did not get helped until about 15-20 minutes after the appointment and our consultant was still helping someone else so she would just peak her head in every once in a while. My mom and I did everything and we had a dress picked out with absolutely no help from the staff. The dresses we pulled were also being taken by other consultants before I got to try them on so they would just disappear. On the other hand, my seamstress Paige was incredible and is MB's only saving grace. Read less
Services Used: Dress & Attire, Jewelry
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anniejoshdc
Wedding:
8/15/2010
3.2/5.0
MB Bride has a ton of dresses at a reasonable price so they are certainly worth checking out for that.

Their ordering department is not responsive - they never call you back if you leave a message and they don't keep you updated on the delivery date. I called a couple times and finally found out that instead of the beginning of May, my dress would be in at the end of May. Luckily I still had plenty of time at that point, but it would have been nice had they called to tell me a delivery date earlier on in the process.

As someone who no longer lives in the area, their alterations department was also not very flexible. I originally was assigned to a seamstress who only worked on Wednesday nights. Luckily I was reassigned and the second seamstress was amazing. When I came in for my second fitting, the first seamstress had done the bustle incorrectly. The second seamstress was very flexible and was able to redo the bustle in one day because I was only in for the weekend.

Overall, I'd say if you are looking for quality dresses without breaking the bank, MB Bride is definitely worth it. They might take a little micromanaging - which can be annoying and is certainly not what you need when you are managing a team of other vendors - but they will make it right by you and you'll save a bundle over other stores. Check it out but make sure you know what you are getting into.
MB Bride has a ton of dresses at a reasonable price so they are certainly worth checking out for that.

Their Read more...
MB Bride has a ton of dresses at a reasonable price so they are certainly worth checking out for that.

Their ordering department is not responsive - they never call you back if you leave a message and they don't keep you updated on the delivery date. I called a couple times and finally found out that instead of the beginning of May, my dress would be in at the end of May. Luckily I still had plenty of time at that point, but it would have been nice had they called to tell me a delivery date earlier on in the process.

As someone who no longer lives in the area, their alterations department was also not very flexible. I originally was assigned to a seamstress who only worked on Wednesday nights. Luckily I was reassigned and the second seamstress was amazing. When I came in for my second fitting, the first seamstress had done the bustle incorrectly. The second seamstress was very flexible and was able to redo the bustle in one day because I was only in for the weekend.

Overall, I'd say if you are looking for quality dresses without breaking the bank, MB Bride is definitely worth it. They might take a little micromanaging - which can be annoying and is certainly not what you need when you are managing a team of other vendors - but they will make it right by you and you'll save a bundle over other stores. Check it out but make sure you know what you are getting into. Read less
Services Used: Dress & Attire
Wwnetwork-128
Josh
Wedding:
8/15/2010
3.2/5.0
MB Bride has a ton of dresses at a reasonable price so they are certainly worth checking out for that.

Their ordering department is not responsive - they never call you back if you leave a message and they don't keep you updated on the delivery date. I called a couple times and finally found out that instead of the beginning of May, my dress would be in at the end of May. Luckily I still had plenty of time at that point, but it would have been nice had they called to tell me a delivery date earlier on in the process.

As someone who no longer lives in the area, their alterations department was also not very flexible. I originally was assigned to a seamstress who only worked on Wednesday nights. Luckily I was reassigned and the second seamstress was amazing. When I came in for my second fitting, the first seamstress had done the bustle incorrectly. The second seamstress was very flexible and was able to redo the bustle in one day because I was only in for the weekend.

Overall, I'd say if you are looking for quality dresses without breaking the bank, MB Bride is definitely worth it. They might take a little micromanaging - which can be annoying and is certainly not what you need when you are managing a team of other vendors - but they will make it right by you and you'll save a bundle over other stores. Check it out but make sure you know what you are getting into.
MB Bride has a ton of dresses at a reasonable price so they are certainly worth checking out for that.

Their Read more...
MB Bride has a ton of dresses at a reasonable price so they are certainly worth checking out for that.

Their ordering department is not responsive - they never call you back if you leave a message and they don't keep you updated on the delivery date. I called a couple times and finally found out that instead of the beginning of May, my dress would be in at the end of May. Luckily I still had plenty of time at that point, but it would have been nice had they called to tell me a delivery date earlier on in the process.

As someone who no longer lives in the area, their alterations department was also not very flexible. I originally was assigned to a seamstress who only worked on Wednesday nights. Luckily I was reassigned and the second seamstress was amazing. When I came in for my second fitting, the first seamstress had done the bustle incorrectly. The second seamstress was very flexible and was able to redo the bustle in one day because I was only in for the weekend.

Overall, I'd say if you are looking for quality dresses without breaking the bank, MB Bride is definitely worth it. They might take a little micromanaging - which can be annoying and is certainly not what you need when you are managing a team of other vendors - but they will make it right by you and you'll save a bundle over other stores. Check it out but make sure you know what you are getting into. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
10/20/2012
3.1/5.0
My thoughts on the sales team quickly :
My consultant was great at first.. When I went out for Bridesmaids dresses (with an appointment) there was no one to help me. It was complete chaos, and I don't recommend going on a weekend afternoon, especially if you want to have the help of a consultant, with an appointment. Later found out that she was no longer a consultant with MB... so that was good news. Except for the fact that when I purchased my dress she told me I could have alterations done this way and that, when in fact that was not the case at all!! Always consult with alts if you have an idea about changing your dress- I didn't.

My experience with the management was great though! There was an issue with my veil, and the Manager Jennifer didn't hesiate to do everything she could to make the situation better.

Okay, for the review of alterations. I had Anna. I asked for alterations to be done to have the dress look like the way I wanted it to look in my head... maybe it was the lack of communication between my consultant and alts. but anna told me it couldn't be done. I wasn't crazy about my bustle, she told me there were only 2 ways to do it. not a fan. She also told me once the dress was pressed and steamed, it would fall perfectly- it did not. Once it was bustled, it looked like I had a huge bow on my a**. My dress was beautiful, but it wasn't exactly the way I wanted it to look. and that's a pretty big deal. I paid for the alterations "package" and for that I got the hem, and a little pinch taken in at the top, and a beaded sash sewn to the seam. The bustle was extra. Not a fan... should've consulted w alts before I bought the dress I was promised would be changed to exactly how I wanted, which is wasn't.
I would recommend this salon, but MOST IMPORTANTLY consult with alterations before you buy the dress if you want anything other than hemming done on your gown.
My thoughts on the sales team quickly :
My consultant was great at first.. When I went out for Bridesmaids dresses Read more...
My thoughts on the sales team quickly :
My consultant was great at first.. When I went out for Bridesmaids dresses (with an appointment) there was no one to help me. It was complete chaos, and I don't recommend going on a weekend afternoon, especially if you want to have the help of a consultant, with an appointment. Later found out that she was no longer a consultant with MB... so that was good news. Except for the fact that when I purchased my dress she told me I could have alterations done this way and that, when in fact that was not the case at all!! Always consult with alts if you have an idea about changing your dress- I didn't.

My experience with the management was great though! There was an issue with my veil, and the Manager Jennifer didn't hesiate to do everything she could to make the situation better.

Okay, for the review of alterations. I had Anna. I asked for alterations to be done to have the dress look like the way I wanted it to look in my head... maybe it was the lack of communication between my consultant and alts. but anna told me it couldn't be done. I wasn't crazy about my bustle, she told me there were only 2 ways to do it. not a fan. She also told me once the dress was pressed and steamed, it would fall perfectly- it did not. Once it was bustled, it looked like I had a huge bow on my a**. My dress was beautiful, but it wasn't exactly the way I wanted it to look. and that's a pretty big deal. I paid for the alterations "package" and for that I got the hem, and a little pinch taken in at the top, and a beaded sash sewn to the seam. The bustle was extra. Not a fan... should've consulted w alts before I bought the dress I was promised would be changed to exactly how I wanted, which is wasn't.
I would recommend this salon, but MOST IMPORTANTLY consult with alterations before you buy the dress if you want anything other than hemming done on your gown. Read less
Services Used: Dress & Attire, Jewelry
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Amanda
Wedding:
5/31/2008
3.1/5.0
I really loved my wedding dress. It was a dream to wear it and I love how my pictures turned out. When I went in to try on dresses at MB, the woman I worked with was really great. She helped me find my dream dress and accessories. After I purchased the dress, it was very difficult to get ahold of someone to answer my questions on the phone. I also had difficulties getting alterations done and getting my girls taken care of. It was a huge hassle to get everything finished and caused me a great deal of undue stress. In the end, everything turned out ok, but I'm not sure the hassle was really worth it. I'd say, if you can find your dream dress somewhere else, do it.
I really loved my wedding dress. It was a dream to wear it and I love how my pictures turned out. When I went in to try on Read more...
I really loved my wedding dress. It was a dream to wear it and I love how my pictures turned out. When I went in to try on dresses at MB, the woman I worked with was really great. She helped me find my dream dress and accessories. After I purchased the dress, it was very difficult to get ahold of someone to answer my questions on the phone. I also had difficulties getting alterations done and getting my girls taken care of. It was a huge hassle to get everything finished and caused me a great deal of undue stress. In the end, everything turned out ok, but I'm not sure the hassle was really worth it. I'd say, if you can find your dream dress somewhere else, do it. Read less
Services Used: Dress & Attire
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kenoy
Wedding:
5/7/2005
3.1/5.0
I have mixed feelings about this place. On the one hand, it was always busy and I found myself feeling bad for bothering the staff. Many of the girls working there were young. On the other, I loved the dresses we found and there was a wide variety of brands and styles to choose from. They were also pretty affordable. You could pay a little extra to get free alterations, but I wouldn't recommend it. My bridesmaids who went elsewhere had a much better job done on their dresses, specifically in the bust area.

The dresses didn't take all that long to come in, although they did mess up one of the shoe orders. We still received the shoes on time though. A little chaotic for 5 bridesmaids, 2 junior bridesmaids, and 2 flower girls, but everything came together just fine.
I have mixed feelings about this place. On the one hand, it was always busy and I found myself feeling bad for bothering Read more...
I have mixed feelings about this place. On the one hand, it was always busy and I found myself feeling bad for bothering the staff. Many of the girls working there were young. On the other, I loved the dresses we found and there was a wide variety of brands and styles to choose from. They were also pretty affordable. You could pay a little extra to get free alterations, but I wouldn't recommend it. My bridesmaids who went elsewhere had a much better job done on their dresses, specifically in the bust area.

The dresses didn't take all that long to come in, although they did mess up one of the shoe orders. We still received the shoes on time though. A little chaotic for 5 bridesmaids, 2 junior bridesmaids, and 2 flower girls, but everything came together just fine. Read less
Services Used: Dress & Attire
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Tiger
Wedding:
10/19/2012
3.0/5.0
MB Bride has a huge selection of bridal gowns to choose from which is great. When I was trying on gowns the service was good, but when it came to my mom and my girls it seemed they did not have a consultants attention. Also the alterations.... Mine were okay on my bridal but my mom and a lot of issues with hers to the point that the hem came unraveled during the night. It was always a chaotic experience when we were in there for something. Would I recommend them..... To look for your wedding dress , yes.... For alterations and bridal party attire, no...
MB Bride has a huge selection of bridal gowns to choose from which is great. When I was trying on gowns the service was Read more...
MB Bride has a huge selection of bridal gowns to choose from which is great. When I was trying on gowns the service was good, but when it came to my mom and my girls it seemed they did not have a consultants attention. Also the alterations.... Mine were okay on my bridal but my mom and a lot of issues with hers to the point that the hem came unraveled during the night. It was always a chaotic experience when we were in there for something. Would I recommend them..... To look for your wedding dress , yes.... For alterations and bridal party attire, no... Read less
Services Used: Dress & Attire, Jewelry
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Robyn
Wedding:
11/6/2010
3.0/5.0
It is very hit or miss here and it depends on who you are working with. My bridal consultant (Alicia, though that's not how she spells her name) was wonderful. Very personable and helpful. With her help we were able to find my dream dress. (Would rate her all 5!)

Alterations.. that's another story. The dress had a lot of beading and lace and was able to be taken in 2" on each side and still looked great. They preserved the look of the dress completely!

For the bustle - It took a lot of trying but I was able to get what I want. At first, the lady (she is foreign, I do not remember her name) did not listen to anything I said and refused to do anything but a french bustle which looked AWFUL with my dress. I had to call the next day and got an appointment with the manager. I had three more fittings and had to bring in instructions printed from the internet on how to do the bustle I wanted ("Train flip" bustle). The manager, up until the last fitting, was not sure if it was going to work. I'm sure it was difficult for her and not an easy alteration, but she did make it work. At my wedding my dress and bustle looked absolutely perfect. I only wish I did not have to deal with the other lady at all.

Beware for Bridesmaid dresses that if you tell them you have 5 bridesmaids, they will not place the order until all 5 have paid their deposit and been measured! So if you have one girl who is slacking, it will hold up the order for everyone else as well. You have to tell them if someone is buying a dress elsewhere or they won't order the other dresses thinking this one person still needs to order.
It is very hit or miss here and it depends on who you are working with. My bridal consultant (Alicia, though that's not Read more...
It is very hit or miss here and it depends on who you are working with. My bridal consultant (Alicia, though that's not how she spells her name) was wonderful. Very personable and helpful. With her help we were able to find my dream dress. (Would rate her all 5!)

Alterations.. that's another story. The dress had a lot of beading and lace and was able to be taken in 2" on each side and still looked great. They preserved the look of the dress completely!

For the bustle - It took a lot of trying but I was able to get what I want. At first, the lady (she is foreign, I do not remember her name) did not listen to anything I said and refused to do anything but a french bustle which looked AWFUL with my dress. I had to call the next day and got an appointment with the manager. I had three more fittings and had to bring in instructions printed from the internet on how to do the bustle I wanted ("Train flip" bustle). The manager, up until the last fitting, was not sure if it was going to work. I'm sure it was difficult for her and not an easy alteration, but she did make it work. At my wedding my dress and bustle looked absolutely perfect. I only wish I did not have to deal with the other lady at all.

Beware for Bridesmaid dresses that if you tell them you have 5 bridesmaids, they will not place the order until all 5 have paid their deposit and been measured! So if you have one girl who is slacking, it will hold up the order for everyone else as well. You have to tell them if someone is buying a dress elsewhere or they won't order the other dresses thinking this one person still needs to order. Read less
Services Used: Dress & Attire
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erinreiche
Wedding:
2/14/2009
3.0/5.0
I LOVED my dress. It was my favorite thing about my wedding!!! Ha. I am glad I went to MB to look, however I did have some problems with them as time went on. I live an hour away and once got a phone call that the BM dresses were in, we drove all the way down there and they had no idea what I was talking about. I still had the message stating they were in, but was made to feel like it was all my fault. It was a little ridiculous. Atso, They ordered me things that I did not want and sometimes were out of control on Saturdays! I would recommend going on a weekday. Overall, if I did not go there I would have never found my dress so I am very happy that I did.
I LOVED my dress. It was my favorite thing about my wedding!!! Ha. I am glad I went to MB to look, however I did have some Read more...
I LOVED my dress. It was my favorite thing about my wedding!!! Ha. I am glad I went to MB to look, however I did have some problems with them as time went on. I live an hour away and once got a phone call that the BM dresses were in, we drove all the way down there and they had no idea what I was talking about. I still had the message stating they were in, but was made to feel like it was all my fault. It was a little ridiculous. Atso, They ordered me things that I did not want and sometimes were out of control on Saturdays! I would recommend going on a weekday. Overall, if I did not go there I would have never found my dress so I am very happy that I did. Read less
Services Used: Dress & Attire
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JM823
Wedding:
8/23/2008
3.0/5.0
I bought my dress at MB as well as my bridesmaid dresses. They were very affordable compared to other places. I would however recommend getting alterations done elsewhere, or go on a weekday, the weekend is just way too insane people everywhere and things can't be organized right. I was also a little irritated when my bridesmaid told me the woman doing her alterations got a little snippy with how much she had to take the dress in because of how much weight she had lost. You are not suppost to pay for a service and get treated in that manner. So with that said alterations can be done elsewhere!
I bought my dress at MB as well as my bridesmaid dresses. They were very affordable compared to other places. I would Read more...
I bought my dress at MB as well as my bridesmaid dresses. They were very affordable compared to other places. I would however recommend getting alterations done elsewhere, or go on a weekday, the weekend is just way too insane people everywhere and things can't be organized right. I was also a little irritated when my bridesmaid told me the woman doing her alterations got a little snippy with how much she had to take the dress in because of how much weight she had lost. You are not suppost to pay for a service and get treated in that manner. So with that said alterations can be done elsewhere! Read less
Services Used: Dress & Attire
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Felicia
Wedding:
8/3/2013
2.9/5.0
My first appointment at MB went great, the consultant was awesome and I loved the privacy of the dressing rooms. I found "the one", but wanted to continue searching. I came back two weeks later during a trunk show of the designer of "the one" and tried on a few more. I ultimately decided to purchase, and got a great trunk show discount.
I got a phone call about a month later telling me that the designer no longer made my dress in white and they offered me the ivory one. Ivory styles really did not flatter me, so I said no. I was a little frustrated that it took a month to get to me, time is of the essence with wedding planning, especially with dresses! I ended up purchasing a dress that I tried on during the trunk show and they honored my discount.
When my dress came in, I set up a fitting appointment, but when I got to my appointment there was confusion. I was told that I was too far out to have a fitting, but I could try the dress on if I wanted. I tried it on anyway but was a little disappointed that I had made the trip for nothing.
My dress was very big in the top and middle areas and had to be taken in quite a bit. The dress was a mermaid style and should have been tighter in the midsection, it made me look a bigger than I am, not a good feeling. It also gapped out a lot on top and I wasn’t planning on wearing a bra so I wanted it to be secure. I raised both of these points in my alterations appointments and was reassured it would be tighter when all was said and done. When I had my final fitting I could tell it wasn't quite right but I only had two weeks before the wedding and was leaving town the next day. In a different situation maybe something could have been fixed but that just wasn't possible for me as I had to take my dress with me that day. So part of it was my issue, but ultimately I didn't feel 100% in my dress on my wedding day, and I feel that I raised the issues with the dress from the beginning and no action was taken.
My first appointment at MB went great, the consultant was awesome and I loved the privacy of the dressing rooms. I found Read more...
My first appointment at MB went great, the consultant was awesome and I loved the privacy of the dressing rooms. I found "the one", but wanted to continue searching. I came back two weeks later during a trunk show of the designer of "the one" and tried on a few more. I ultimately decided to purchase, and got a great trunk show discount.
I got a phone call about a month later telling me that the designer no longer made my dress in white and they offered me the ivory one. Ivory styles really did not flatter me, so I said no. I was a little frustrated that it took a month to get to me, time is of the essence with wedding planning, especially with dresses! I ended up purchasing a dress that I tried on during the trunk show and they honored my discount.
When my dress came in, I set up a fitting appointment, but when I got to my appointment there was confusion. I was told that I was too far out to have a fitting, but I could try the dress on if I wanted. I tried it on anyway but was a little disappointed that I had made the trip for nothing.
My dress was very big in the top and middle areas and had to be taken in quite a bit. The dress was a mermaid style and should have been tighter in the midsection, it made me look a bigger than I am, not a good feeling. It also gapped out a lot on top and I wasn’t planning on wearing a bra so I wanted it to be secure. I raised both of these points in my alterations appointments and was reassured it would be tighter when all was said and done. When I had my final fitting I could tell it wasn't quite right but I only had two weeks before the wedding and was leaving town the next day. In a different situation maybe something could have been fixed but that just wasn't possible for me as I had to take my dress with me that day. So part of it was my issue, but ultimately I didn't feel 100% in my dress on my wedding day, and I feel that I raised the issues with the dress from the beginning and no action was taken. Read less
Services Used: Dress & Attire
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Rachel
Wedding:
5/19/2012
2.9/5.0
My bridesmaids got their dresses here and all of them had problems with this vendor. They called to tell me that one of my maids didn't order, this was not true she had to drive back to the store and present her receipt to them as proof she purchased her dress (this resulted in confusion for another wedding she was in a the store). They never mailed the bill to my out of town bridesmaid. Made another one wait 2 hours for her first fitting, told another bridesmaid that they couldn't find her dress and it might be lost and also didn't steam the dress. They altered my matron of honors dress too small and it had to be let out. I had too many problems with this store and would not recommend them to bridesmaids-sure you can try things on there because they have a lot of options, but beware they are nice to brides, but not to my maids.
My bridesmaids got their dresses here and all of them had problems with this vendor. They called to tell me that one of my Read more...
My bridesmaids got their dresses here and all of them had problems with this vendor. They called to tell me that one of my maids didn't order, this was not true she had to drive back to the store and present her receipt to them as proof she purchased her dress (this resulted in confusion for another wedding she was in a the store). They never mailed the bill to my out of town bridesmaid. Made another one wait 2 hours for her first fitting, told another bridesmaid that they couldn't find her dress and it might be lost and also didn't steam the dress. They altered my matron of honors dress too small and it had to be let out. I had too many problems with this store and would not recommend them to bridesmaids-sure you can try things on there because they have a lot of options, but beware they are nice to brides, but not to my maids. Read less
Services Used: Dress & Attire
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Elizabeth
Wedding:
1/1/2011
2.9/5.0
We purchased our bridesmaids gowns from MB Bride. The sales assistant who worked with us was nice, but she was new and was unable to answer many of our questions without consulting another sales associate (this took a lot of time!). While we do not fault the sales assistant for not knowing everything, it perhaps may have been better for MB Bride to train their sales assistants better beforehand. In addition, MB Bride insisted that one bridesmaid needed her dress in a larger size, regardless that the bridesmaid had tried on the dress in the smaller size and it fit. As a result, that bridesmaid had to pay additional money to have her dress substantially taken in. Finally, we ordered (and put in the credit card payment for!) a flower girl dress that they said they could order, but couldn't. Only when we called to check on the status of the bridesmaids's dresses did they reveal to us that they could no longer order the flower girl dress and would refund our money. Overall the experience with MB Bride was chaotic and given the option again we would purchase the bridesmaids' dresses elsewhere.
We purchased our bridesmaids gowns from MB Bride. The sales assistant who worked with us was nice, but she was new and was Read more...
We purchased our bridesmaids gowns from MB Bride. The sales assistant who worked with us was nice, but she was new and was unable to answer many of our questions without consulting another sales associate (this took a lot of time!). While we do not fault the sales assistant for not knowing everything, it perhaps may have been better for MB Bride to train their sales assistants better beforehand. In addition, MB Bride insisted that one bridesmaid needed her dress in a larger size, regardless that the bridesmaid had tried on the dress in the smaller size and it fit. As a result, that bridesmaid had to pay additional money to have her dress substantially taken in. Finally, we ordered (and put in the credit card payment for!) a flower girl dress that they said they could order, but couldn't. Only when we called to check on the status of the bridesmaids's dresses did they reveal to us that they could no longer order the flower girl dress and would refund our money. Overall the experience with MB Bride was chaotic and given the option again we would purchase the bridesmaids' dresses elsewhere. Read less
Services Used: Dress & Attire
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jhilborn
Wedding:
11/14/2009
2.9/5.0
I got my wedding dress at MB and my consultant was very helpful. I ended up getting my dress on Clearance so the price was perfect. As soon as I told her I was buying the dress it was like race to get my money. My complaints with MB are that it was very chaotic and they pay more attention to the bride than anyone else in the bridal party. My mom wanted to try on a dress and the lady told her that she would have to take the dress off of display by herself and then never offered to help her or asked if she needed anything. I was very happy that I found my dress and for so cheap but overall I was disappointed with our experience there.
I got my wedding dress at MB and my consultant was very helpful. I ended up getting my dress on Clearance so the price was Read more...
I got my wedding dress at MB and my consultant was very helpful. I ended up getting my dress on Clearance so the price was perfect. As soon as I told her I was buying the dress it was like race to get my money. My complaints with MB are that it was very chaotic and they pay more attention to the bride than anyone else in the bridal party. My mom wanted to try on a dress and the lady told her that she would have to take the dress off of display by herself and then never offered to help her or asked if she needed anything. I was very happy that I found my dress and for so cheap but overall I was disappointed with our experience there. Read less
Services Used: Dress & Attire
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denise
Wedding:
4/2/2005
2.9/5.0
Overall, my experience with MB Bride was nothing special. I drove 1.5 hours from the South Hills of Pittsburgh to Greensburg specifically because they were tops in service and stock. Yes, they have tons of selection, and i was very happy they allowed my mom and bridesmaids to take pictures of the gowns to help us decide, but the customer service is lacking.

We had difficulty getting the bridesmaid dresses to the store in time for the fittings, but in the end they were able to accommodate the schedule we had agreed to four months prior. In the end, the dress was pretty, the alterations were good
(though the bustle looked nothing like what the seamstress had originally designed) and I had the wedding dress one week prior to my wedding.
Overall, my experience with MB Bride was nothing special. I drove 1.5 hours from the South Hills of Pittsburgh to Read more...
Overall, my experience with MB Bride was nothing special. I drove 1.5 hours from the South Hills of Pittsburgh to Greensburg specifically because they were tops in service and stock. Yes, they have tons of selection, and i was very happy they allowed my mom and bridesmaids to take pictures of the gowns to help us decide, but the customer service is lacking.

We had difficulty getting the bridesmaid dresses to the store in time for the fittings, but in the end they were able to accommodate the schedule we had agreed to four months prior. In the end, the dress was pretty, the alterations were good
(though the bustle looked nothing like what the seamstress had originally designed) and I had the wedding dress one week prior to my wedding. Read less
Services Used: Dress & Attire
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Stephanie
Wedding:
7/14/2012
2.6/5.0
We purchased my wedding dress, bridesmaids, both mother of the bride, groomsmen and father and groom's tuxes and flower girl dress from MB Bride. I was originally pleased with my service but they dropped the ball as it got closer to my wedding. I scheduled an appointment to pick up my dress the Wednesday before the wedding and it was not ready when I went, had to wait an hour even though I had so much to do before the wedding. We ordered pocket squares for the fathers and groomsmen and groom instead of boutonnieres and they only ordered us 2/9 forcing my father to run around to finally find some at Men's Warehouse. They ordered us the wrong vests. My father received a 2XL shirt when he wears a medium and his shoes looked like they were ran over gravel. Plus they had the nerve to give my Dad attitude. The good part was Paige, my alterations person. She did an amazing job and she was so nice! Overall, I would probably have ordered my dress and the rest of my wedding party's clothes somewhere else.
We purchased my wedding dress, bridesmaids, both mother of the bride, groomsmen and father and groom's tuxes and flower Read more...
We purchased my wedding dress, bridesmaids, both mother of the bride, groomsmen and father and groom's tuxes and flower girl dress from MB Bride. I was originally pleased with my service but they dropped the ball as it got closer to my wedding. I scheduled an appointment to pick up my dress the Wednesday before the wedding and it was not ready when I went, had to wait an hour even though I had so much to do before the wedding. We ordered pocket squares for the fathers and groomsmen and groom instead of boutonnieres and they only ordered us 2/9 forcing my father to run around to finally find some at Men's Warehouse. They ordered us the wrong vests. My father received a 2XL shirt when he wears a medium and his shoes looked like they were ran over gravel. Plus they had the nerve to give my Dad attitude. The good part was Paige, my alterations person. She did an amazing job and she was so nice! Overall, I would probably have ordered my dress and the rest of my wedding party's clothes somewhere else. Read less
Services Used: Dress & Attire
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Christine
Wedding:
10/14/2007
2.6/5.0
I initially selected this location (although quite far from me) because it had a large selection of plus-sized dresses. My first visit, wherein I selected my gown, was great. I found what I wanted, I ordered it, and I eagerly anticipated its arrival. My seamstress, Jill was very professional and personable. I even recommended two friends, who were also getting married, purchase their dresses their (and they did). My subsequent visits and calls were less than stellar. While i had NO problems with my dress, my bridemaids and mother were another story. One of my three bridesmaids dresses was hemmed completely differently than the other two and, because we did not find out until the last minute, it was too late to fix. When my maid of honor went for a fitting, her seamstress (not Jill) was rude and even raised her voice at my MOH in front of my MOH's small child. My mother, who also purchased her dress there, found out WELL after ordering it that it was being shipped from overseas and would not be there until the day before the wedding (this was after having paid for the dress and waited for it, mind you). Communication was difficult and it often took several calls to get a straight answer. After one of my bridesmaids complained to the owner and demanded compensation for my troubles (which embarassed me, of course), they gave me a free wedding gown preservation kit and sent me on my way. So yes, it was a mixed experience.
I initially selected this location (although quite far from me) because it had a large selection of plus-sized dresses. My Read more...
I initially selected this location (although quite far from me) because it had a large selection of plus-sized dresses. My first visit, wherein I selected my gown, was great. I found what I wanted, I ordered it, and I eagerly anticipated its arrival. My seamstress, Jill was very professional and personable. I even recommended two friends, who were also getting married, purchase their dresses their (and they did). My subsequent visits and calls were less than stellar. While i had NO problems with my dress, my bridemaids and mother were another story. One of my three bridesmaids dresses was hemmed completely differently than the other two and, because we did not find out until the last minute, it was too late to fix. When my maid of honor went for a fitting, her seamstress (not Jill) was rude and even raised her voice at my MOH in front of my MOH's small child. My mother, who also purchased her dress there, found out WELL after ordering it that it was being shipped from overseas and would not be there until the day before the wedding (this was after having paid for the dress and waited for it, mind you). Communication was difficult and it often took several calls to get a straight answer. After one of my bridesmaids complained to the owner and demanded compensation for my troubles (which embarassed me, of course), they gave me a free wedding gown preservation kit and sent me on my way. So yes, it was a mixed experience. Read less
Services Used: Dress & Attire
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Soon-2-B Mrs. K
Wedding:
9/18/2014
2.5/5.0
This was the first place that I tried on wedding gowns and I have mix feelings on the place. First, when we arrived, there were 3 girls at the front desk and took them 10 minutes to notice me standing there.. It seemed that the front desk was definitely unorganized. They told me that my consultant will be with me shortly and I can browse through dresses. Ten minutes after browsing and had no clue what I was looking for than the dresses I had listed on my paper that I bought in, a lady came up to me and ask who was my consultant. I told her I have no idea. About 2 minutes after that, I finally met my consultant. She told me to pick out about 6 dresses and then I can start trying on. I felt so bad for this one girl who was in a wedding gown modeling it for 2 others AND myself and 2 others were in their space literally 3 ft. away from her pulling dresses off the racks. I felt so intruding. I know I would be upset if I was modeling my gown for others and people were in my space to try to get to a dress. I have never been to a place that put dresses in the area where you try them on at. Luckily, my group sat in the clearance gown section and we didn’t have one person come back there. Anyways, I gave my consultant the paper that I had the dresses on and she barely looked at it, walked away, came back 1 minute later, sat the paper down on the chair and then said nothing. Wow, you’re helpful! However, she was nice and I felt really comfortable with her and she literally let me retry on the dresses that I was contemplating on getting. I really liked the Maggie Sottero Bernadette and when the words came out that this might be the one, it was like bam, let me get your measurements and then rush me to the front desk. Hello, I still want to look around! Ha-ha. Overall, I would give the place a below average. They need to up their professionalism and customer service skills. I would definitely not recommend this place if it’s your first time trying on dresses.
This was the first place that I tried on wedding gowns and I have mix feelings on the place. First, when we arrived, there Read more...
This was the first place that I tried on wedding gowns and I have mix feelings on the place. First, when we arrived, there were 3 girls at the front desk and took them 10 minutes to notice me standing there.. It seemed that the front desk was definitely unorganized. They told me that my consultant will be with me shortly and I can browse through dresses. Ten minutes after browsing and had no clue what I was looking for than the dresses I had listed on my paper that I bought in, a lady came up to me and ask who was my consultant. I told her I have no idea. About 2 minutes after that, I finally met my consultant. She told me to pick out about 6 dresses and then I can start trying on. I felt so bad for this one girl who was in a wedding gown modeling it for 2 others AND myself and 2 others were in their space literally 3 ft. away from her pulling dresses off the racks. I felt so intruding. I know I would be upset if I was modeling my gown for others and people were in my space to try to get to a dress. I have never been to a place that put dresses in the area where you try them on at. Luckily, my group sat in the clearance gown section and we didn’t have one person come back there. Anyways, I gave my consultant the paper that I had the dresses on and she barely looked at it, walked away, came back 1 minute later, sat the paper down on the chair and then said nothing. Wow, you’re helpful! However, she was nice and I felt really comfortable with her and she literally let me retry on the dresses that I was contemplating on getting. I really liked the Maggie Sottero Bernadette and when the words came out that this might be the one, it was like bam, let me get your measurements and then rush me to the front desk. Hello, I still want to look around! Ha-ha. Overall, I would give the place a below average. They need to up their professionalism and customer service skills. I would definitely not recommend this place if it’s your first time trying on dresses. Read less
Services Used: Dress & Attire
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gidgetteg
Wedding:
10/3/2009
2.5/5.0
I bought my dress from this vendor. They had the greatest selection of wedding dresses and I found my dream dress. However, the service was horrible. I was not get treated like a bride. I was treated like a teenager shopping for a prom dress. Everytime I went there I had an appointment (I traveled 3 hours to get their each time) but ended up waiting, having to find my own dresses, and basically was ignored. I ended up using a local seamstress because I was so disappointed with thier service that I did not want to press my luck by having them alter my dress.
I bought my dress from this vendor. They had the greatest selection of wedding dresses and I found my dream dress. Read more...
I bought my dress from this vendor. They had the greatest selection of wedding dresses and I found my dream dress. However, the service was horrible. I was not get treated like a bride. I was treated like a teenager shopping for a prom dress. Everytime I went there I had an appointment (I traveled 3 hours to get their each time) but ended up waiting, having to find my own dresses, and basically was ignored. I ended up using a local seamstress because I was so disappointed with thier service that I did not want to press my luck by having them alter my dress. Read less
Services Used: Dress & Attire
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gbgmommy
Wedding:
9/4/2005
2.4/5.0
I was really disappointed with their service. We made an appointment and still had to wait for hours to get someone's undivided attention. We only ended up buying a flower girl outfit off the rack.
I was really disappointed with their service. We made an appointment and still had to wait for hours to get someone's Read more...
I was really disappointed with their service. We made an appointment and still had to wait for hours to get someone's undivided attention. We only ended up buying a flower girl outfit off the rack. Read less
Services Used: Dress & Attire
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Private User
Wedding:
10/12/2013
2.2/5.0
I found my dress while dealing with David. I was impressed on my first visit, the selection was good, and he was very knowledgeable.

I ordered my dress on the 2nd visit, as well as my veil. The sample size in the store fit me perfectly, but the associates insisted that I order a size up, based on their measurement table, they assured me that the "alterations package" would cover any adjustments that it required upon arrival. I actually had to sign the paperwork for the order, stating that I ordered my size against their recommendation!

3rd visit, I arrived to try on my dress, I waited 45 minutes for an associate to find it & get a fitting room for me. Interestingly enough, the size that I ordered fit very well, & required absolutely no alterations. The dress was fine, but the veil was the wrong color & blusher didn't even remotely match. It was difficult to persuade them to order a new blusher, keeping the veil as-is.

Eventually I decided the my dress needed some customization, & took it back to the store to add to the train. $250 worth of material was "ordered" from the designer, however weeks later, when I went for the alterations appointment, the material was not there, and I found out it had not been ordered yet.

The rest of my alterations experience was good, Paige was wonderful, however she is the only staff member with whom I would care to deal with again. By then end of our experience Jen was also accommodating..

At my final pick up for my dress, I arrived to find that it was not steamed, as I had specifically requested on my previous visit. I was told that I would have to come back mid-week, and that was completely unacceptable. After more discussion, Jen and Paige agreed to steam the dress while I waited.

My experience with my mom's dress was also "rough" but those details should be saved for a separate review.
I found my dress while dealing with David. I was impressed on my first visit, the selection was good, and he was very Read more...
I found my dress while dealing with David. I was impressed on my first visit, the selection was good, and he was very knowledgeable.

I ordered my dress on the 2nd visit, as well as my veil. The sample size in the store fit me perfectly, but the associates insisted that I order a size up, based on their measurement table, they assured me that the "alterations package" would cover any adjustments that it required upon arrival. I actually had to sign the paperwork for the order, stating that I ordered my size against their recommendation!

3rd visit, I arrived to try on my dress, I waited 45 minutes for an associate to find it & get a fitting room for me. Interestingly enough, the size that I ordered fit very well, & required absolutely no alterations. The dress was fine, but the veil was the wrong color & blusher didn't even remotely match. It was difficult to persuade them to order a new blusher, keeping the veil as-is.

Eventually I decided the my dress needed some customization, & took it back to the store to add to the train. $250 worth of material was "ordered" from the designer, however weeks later, when I went for the alterations appointment, the material was not there, and I found out it had not been ordered yet.

The rest of my alterations experience was good, Paige was wonderful, however she is the only staff member with whom I would care to deal with again. By then end of our experience Jen was also accommodating..

At my final pick up for my dress, I arrived to find that it was not steamed, as I had specifically requested on my previous visit. I was told that I would have to come back mid-week, and that was completely unacceptable. After more discussion, Jen and Paige agreed to steam the dress while I waited.

My experience with my mom's dress was also "rough" but those details should be saved for a separate review. Read less
Services Used: Dress & Attire
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Brittany
Wedding:
5/18/2013
2.1/5.0
It was bad from the beginning, a good majority of the dresses were smaller sizes and trying them on was difficult, NOT even a plus sized bride. I had hoped this problem was fixed from the 6yrs ago when my sister had tried (and failed) to find a dress there, but sadly, it wasn't. A street size 8/10 couldn't fit in quite a few dresses.

Once the dress came in, alterations were a nightmare. It took 6 trips back and forth from Greensburg for the dress to be correct (an hr each way). Changes that were agreed upon in person, were not done. Scheduled appointment times were not met and I spent hours waiting the last 3 trips- including the weej before the wedding.

I was given 50% off of the alterations bill, but this didn't change the awful experiences. The manager was very friendly and understanding, but no one should need 6 appointments.
It was bad from the beginning, a good majority of the dresses were smaller sizes and trying them on was difficult, NOT Read more...
It was bad from the beginning, a good majority of the dresses were smaller sizes and trying them on was difficult, NOT even a plus sized bride. I had hoped this problem was fixed from the 6yrs ago when my sister had tried (and failed) to find a dress there, but sadly, it wasn't. A street size 8/10 couldn't fit in quite a few dresses.

Once the dress came in, alterations were a nightmare. It took 6 trips back and forth from Greensburg for the dress to be correct (an hr each way). Changes that were agreed upon in person, were not done. Scheduled appointment times were not met and I spent hours waiting the last 3 trips- including the weej before the wedding.

I was given 50% off of the alterations bill, but this didn't change the awful experiences. The manager was very friendly and understanding, but no one should need 6 appointments. Read less
Services Used: Dress & Attire
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RebeccaTrout330
Wedding:
9/11/2010
2.1/5.0
I ordered my gown and all of the bridesmaid gowns from MB bride. All though the gowns were beautiful and a decent price, I was not impressed with the service. I felt some of the staff was very rude and when the bridesmaid gowns came in they were wrinkled like they had been thrown in a ball.
I ordered my gown and all of the bridesmaid gowns from MB bride. All though the gowns were beautiful and a decent price, I Read more...
I ordered my gown and all of the bridesmaid gowns from MB bride. All though the gowns were beautiful and a decent price, I was not impressed with the service. I felt some of the staff was very rude and when the bridesmaid gowns came in they were wrinkled like they had been thrown in a ball. Read less
Services Used: Dress & Attire
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h0llister698
Wedding:
7/26/2008
2.1/5.0
I loved my gown and got it for a wonderful price and the girl that helped me was very nice and helpful. The next time I went back was to pick out the bridesmaid dresses and with my one bridemaid being pregnant with twins we really needed help. We were pretty much the only people in the store and they would not pull dresses off the racks for us. The one lady kept trying to get us to buy a dress from a website that was 300 dollars! They had my papers sitting on the counter I was standing infront of and it had rude comments written on it then the two consultants were talkiing amongst themselves and the one said to do whatever to just get the bride the hell outta here!!!!! I also ordered my veil from them and I ordered it in febuary I called a week in May and the lady told me it would be here over the weekend. I knew I was going there to look at Bridesmaid dresses in a few weeks so I waited until then to pick it up. When we got there they said it still has never come in. It took over 4 months for a simple veil to come in! It didnt even take that long for my girls dresses! I will never go back to MB Bride!! Never again!
I loved my gown and got it for a wonderful price and the girl that helped me was very nice and helpful. The next time I Read more...
I loved my gown and got it for a wonderful price and the girl that helped me was very nice and helpful. The next time I went back was to pick out the bridesmaid dresses and with my one bridemaid being pregnant with twins we really needed help. We were pretty much the only people in the store and they would not pull dresses off the racks for us. The one lady kept trying to get us to buy a dress from a website that was 300 dollars! They had my papers sitting on the counter I was standing infront of and it had rude comments written on it then the two consultants were talkiing amongst themselves and the one said to do whatever to just get the bride the hell outta here!!!!! I also ordered my veil from them and I ordered it in febuary I called a week in May and the lady told me it would be here over the weekend. I knew I was going there to look at Bridesmaid dresses in a few weeks so I waited until then to pick it up. When we got there they said it still has never come in. It took over 4 months for a simple veil to come in! It didnt even take that long for my girls dresses! I will never go back to MB Bride!! Never again! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
2.0/5.0
I was not impressed with MB Bride, but I knew what to expect thanks to reading previous reviews. The day of my appointment to try on dresses, the consultant was double-booked and switching off between me and another bride. I tried on and fell in love with a sample dress, and when I told the consultant I wanted to purchase it, she told me that it wasn't the right size for me and that they'd order the next size up if the dress wasn't discontinued. The dress fit almost perfectly, and I needed minimal alterations to make it fit better (all taking the dress in, so much for the "needing the next size up" theory).

When I went with my bridesmaids to try on dresses, the consultants were nowhere to be found as my girls were trying on dresses. When they were ready to place their orders, the consultant tried to push all of my girls into dresses that were larger than what they needed (bigger dress = more alterations $$ for them). Fortunately my mother, a skilled seamstress, was there, and helped my girls choose the proper sizes. However, she did not have a chance to help my smallest bridesmaid, who is a size 00. The consultant told her she needed a size 0, and when it came in, the dress was way too big and didn't fit right even after extensive alterations.

Additionally, the bridesmaids dresses had matching belts. One of the dresses was sent from the manufacturer with a belt that was appx. 4" smaller than the waist measurement of the dress (so the wrong size belt entirely). After several weeks of back-and-forth communication, the correct belt ended being mailed to my bridesmaid, and it was still the wrong size, leading to my mother doing last minute alterations on it.
I was not impressed with MB Bride, but I knew what to expect thanks to reading previous reviews. The day of my appointment Read more...
I was not impressed with MB Bride, but I knew what to expect thanks to reading previous reviews. The day of my appointment to try on dresses, the consultant was double-booked and switching off between me and another bride. I tried on and fell in love with a sample dress, and when I told the consultant I wanted to purchase it, she told me that it wasn't the right size for me and that they'd order the next size up if the dress wasn't discontinued. The dress fit almost perfectly, and I needed minimal alterations to make it fit better (all taking the dress in, so much for the "needing the next size up" theory).

When I went with my bridesmaids to try on dresses, the consultants were nowhere to be found as my girls were trying on dresses. When they were ready to place their orders, the consultant tried to push all of my girls into dresses that were larger than what they needed (bigger dress = more alterations $$ for them). Fortunately my mother, a skilled seamstress, was there, and helped my girls choose the proper sizes. However, she did not have a chance to help my smallest bridesmaid, who is a size 00. The consultant told her she needed a size 0, and when it came in, the dress was way too big and didn't fit right even after extensive alterations.

Additionally, the bridesmaids dresses had matching belts. One of the dresses was sent from the manufacturer with a belt that was appx. 4" smaller than the waist measurement of the dress (so the wrong size belt entirely). After several weeks of back-and-forth communication, the correct belt ended being mailed to my bridesmaid, and it was still the wrong size, leading to my mother doing last minute alterations on it. Read less
Services Used: Dress & Attire
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zirkles2
Wedding:
1/2/2010
2.0/5.0
I went to MB Bride for my dress since they have the largest selection in the Pittsburgh area. However, I highly recommend that you find the dress you like there then order it from another boutique. The service at MB Bride is horrible! First of all, the mother of the bride dresses that they have to try on only go up to size eight. Most of the dresses are around three hundred dollars and neither my mother nor the groom's mother could actually try a dress on before purchasing it. My mother, who stands at 5' was not told that her dress doesn't come in a petite and therefore the dress was much too long and the the beautiful bead work at the tail either had to be cut off or bustled in a very unattractive way.

They ordered all of my bridesmaids dresses at least one to two sizes too big, forcing all of them to have to pay an extra $89-$100 for unneeded tailoring. When my bridesmaid from out of town went to pick her dress up four days before the Jan 2 wedding (they are closed the days before and the day of) the had taken her dress in so much that she couldn't even zip it! She had to stay at the store all day as they fixed it.

My dress was a tad too tight when I went to pick it up and they suggested inserting panels. But when the second seamstress came in and pulled the dress into the right fitting it fit nearly perfect. However when they bustled it it was crooked and had to be fixed. The Groom's mother's dress was also sewn crooked and had to be resown again.

My mother who is disabled bought a pair of shoes from them, but again had to buy without trying on since they only have one or two shoe sizes or none at all for the shoes they sell. When they came in they did not fit and she wanted to return them. they made a federal case out of returning thirty dollar shoes and made her feel horrible about it but did finally take the shoes back. She then bought shoes else where to accommodate for the arthritis in her foot and wanted them dyed there to match the dress. they already told us they had dye ready for the shoes she had bought from them. They said they would not dye her shoes because they weren't from there.

I am out of room otherwise, i could tell you much more about the poor quality of service at MB Bride. Overall, horrible experience and wish I had not gone there.
I went to MB Bride for my dress since they have the largest selection in the Pittsburgh area. However, I highly recommend Read more...
I went to MB Bride for my dress since they have the largest selection in the Pittsburgh area. However, I highly recommend that you find the dress you like there then order it from another boutique. The service at MB Bride is horrible! First of all, the mother of the bride dresses that they have to try on only go up to size eight. Most of the dresses are around three hundred dollars and neither my mother nor the groom's mother could actually try a dress on before purchasing it. My mother, who stands at 5' was not told that her dress doesn't come in a petite and therefore the dress was much too long and the the beautiful bead work at the tail either had to be cut off or bustled in a very unattractive way.

They ordered all of my bridesmaids dresses at least one to two sizes too big, forcing all of them to have to pay an extra $89-$100 for unneeded tailoring. When my bridesmaid from out of town went to pick her dress up four days before the Jan 2 wedding (they are closed the days before and the day of) the had taken her dress in so much that she couldn't even zip it! She had to stay at the store all day as they fixed it.

My dress was a tad too tight when I went to pick it up and they suggested inserting panels. But when the second seamstress came in and pulled the dress into the right fitting it fit nearly perfect. However when they bustled it it was crooked and had to be fixed. The Groom's mother's dress was also sewn crooked and had to be resown again.

My mother who is disabled bought a pair of shoes from them, but again had to buy without trying on since they only have one or two shoe sizes or none at all for the shoes they sell. When they came in they did not fit and she wanted to return them. they made a federal case out of returning thirty dollar shoes and made her feel horrible about it but did finally take the shoes back. She then bought shoes else where to accommodate for the arthritis in her foot and wanted them dyed there to match the dress. they already told us they had dye ready for the shoes she had bought from them. They said they would not dye her shoes because they weren't from there.

I am out of room otherwise, i could tell you much more about the poor quality of service at MB Bride. Overall, horrible experience and wish I had not gone there. Read less
Services Used: Dress & Attire
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frenchie8280
Wedding:
5/9/2009
2.0/5.0
Great selection but they need more staff. We never got great customer service.
Great selection but they need more staff. We never got great customer service.
Great selection but they need more staff. We never got great customer service. Read less
Services Used: Dress & Attire
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jmrossi06
Wedding:
8/9/2008
2.0/5.0
Although MB Bride was quite a drive for me (over 45 minutes) I originally selected this location because of their large selection of dresses. I found "the dress" during my first visit, but went to several other local bridal salons just to be sure. Nothing else compared, so I found myself back at MB Bride a few weeks later to order my dress.

During my first visit, everything went so smoothly. My consultant was incredibly attentive and helpful. If it weren't for her, I never would have found my dress. She was great to work with, but a few months later she took a pregnancy leave. From that point forward, I was bounced around to several other consultants... and none of them seemed to know what they were doing.

I went back in January to pick out bridesmaid dresses, and the staff was less than helpful. No one was around to help us choose dresses or to put us in a dressing room. It took a few visits but we finally selected the bridesmaid dresses. My MOH placed her order over the phone because she was out of town and was measured at a local seamstress, and MB Bride ordered the wrong dress size for her.

The wrong color veil was ordered for me, and the sales consultant tried to place the blame on me even though I was holding the original receipt with the *correct* item on it!

When the BM dresses arrived, I went with two of my BMs to try their dresses on. I wanted to try my dress on while we were there, too, so I called and booked an appointment for the three of us. I called that morning to confirm the appointments, but when we arrived that afternoon there was no dressing room available for us and no record of me ever making an appointment. I was absolutely livid and certainly let them know about it!

To top it off, I had SEVEN fittings. I had lost a good bit of weight since I had ordered my dress, and it was a little bit loose in the weeks before my wedding. At my first fitting, everything was fine. When I went back a week later, my dress was so snug I could hardly breathe. At my third fitting, my dress was even tighter and I wasn't able to sit down. The head seamstress took my measurements to compare them to my original ones, and they proved that I had lost several inches in all three of my measurements. They couldn't offer me any explanation, and I was actually took to loose some weight!!! At my fourth fitting, after having lost another 5lbs, my dress was suddenly too big. The same happened at my 5th and 6th fitting. I had to have my dress hemmed 5 times and taken in twice -- AFTER it was mysteriously too small!! It was absolutely absurd, and no one had any explanation for me whatsoever.

I would never, EVER do business with them again.
Although MB Bride was quite a drive for me (over 45 minutes) I originally selected this location because of their large Read more...
Although MB Bride was quite a drive for me (over 45 minutes) I originally selected this location because of their large selection of dresses. I found "the dress" during my first visit, but went to several other local bridal salons just to be sure. Nothing else compared, so I found myself back at MB Bride a few weeks later to order my dress.

During my first visit, everything went so smoothly. My consultant was incredibly attentive and helpful. If it weren't for her, I never would have found my dress. She was great to work with, but a few months later she took a pregnancy leave. From that point forward, I was bounced around to several other consultants... and none of them seemed to know what they were doing.

I went back in January to pick out bridesmaid dresses, and the staff was less than helpful. No one was around to help us choose dresses or to put us in a dressing room. It took a few visits but we finally selected the bridesmaid dresses. My MOH placed her order over the phone because she was out of town and was measured at a local seamstress, and MB Bride ordered the wrong dress size for her.

The wrong color veil was ordered for me, and the sales consultant tried to place the blame on me even though I was holding the original receipt with the *correct* item on it!

When the BM dresses arrived, I went with two of my BMs to try their dresses on. I wanted to try my dress on while we were there, too, so I called and booked an appointment for the three of us. I called that morning to confirm the appointments, but when we arrived that afternoon there was no dressing room available for us and no record of me ever making an appointment. I was absolutely livid and certainly let them know about it!

To top it off, I had SEVEN fittings. I had lost a good bit of weight since I had ordered my dress, and it was a little bit loose in the weeks before my wedding. At my first fitting, everything was fine. When I went back a week later, my dress was so snug I could hardly breathe. At my third fitting, my dress was even tighter and I wasn't able to sit down. The head seamstress took my measurements to compare them to my original ones, and they proved that I had lost several inches in all three of my measurements. They couldn't offer me any explanation, and I was actually took to loose some weight!!! At my fourth fitting, after having lost another 5lbs, my dress was suddenly too big. The same happened at my 5th and 6th fitting. I had to have my dress hemmed 5 times and taken in twice -- AFTER it was mysteriously too small!! It was absolutely absurd, and no one had any explanation for me whatsoever.

I would never, EVER do business with them again. Read less
Services Used: Dress & Attire
MB Bride & Special Occasion responded with the following comments:

As the owner, I would like to apologize for any inconveniences you had. We are often very, very busy and could use more space for fittings and appointments at certain times of the year.

You were losing a lot of weight apparently quite rapidly -- congratulations. When it comes to doing alterations on someone who is either gaining or losing a lot of weight, it is like trying to hit a moving object.

I am surprised that it took seven fittings in that we really should have waited till the last minute before your wedding to fit your dress. That is standard procedure because doing any alterations while you are losing weight is pretty much a waste of time.

I can only think that you did not inform us that you intended to keep losing weight all the way up to the wedding, or that you wanted us to do the alterations before the wedding so that it wouldn't be last minute, or that your weight loss was unexpected. Thus we kept altering your dress thinking that you were done losing weight. We don't like doing seven fittings any more than you do.

It is entirely possible that you gained a couple of pounds at some point thus making your gown snug. With some people, coming in after eating a big meal will change their measurements enough to make a dress snug in certain areas. Formalwear is form fitting and anything that changes the form like a big meal will change the fit.

I don't know why you would be surprised that your dress would be too big after your 4th, 5th, and 6th fittings if you lost 5lbs between each fitting. That would be expected.

I think we went to great lengths to accommadate your weight loss and situation.
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Mandy
Wedding:
9/4/2010
1.8/5.0
As far as my wedding dress goes, MB Bride was great. I found a great dress for a reasonable price and they did all the alterations for me. However, their service with my bridesmaids' dresses was TERRIBLE. They advised three of my bridesmaids to order a smaller size, and when they arrived, they were too small. Extra fabric had to be ordered and sewn into two of the dresses, and they charged the girls close to $100 extra to do this. We called to see if there was anything they could do to lower the price and they would not budge and insisted on telling us it was the bridesmaids' fault because they could have gone with a larger size. I was very unhappy with that service and would not recommend them to anyone.
As far as my wedding dress goes, MB Bride was great. I found a great dress for a reasonable price and they did all the Read more...
As far as my wedding dress goes, MB Bride was great. I found a great dress for a reasonable price and they did all the alterations for me. However, their service with my bridesmaids' dresses was TERRIBLE. They advised three of my bridesmaids to order a smaller size, and when they arrived, they were too small. Extra fabric had to be ordered and sewn into two of the dresses, and they charged the girls close to $100 extra to do this. We called to see if there was anything they could do to lower the price and they would not budge and insisted on telling us it was the bridesmaids' fault because they could have gone with a larger size. I was very unhappy with that service and would not recommend them to anyone. Read less
Services Used: Dress & Attire
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Heather
Wedding:
9/11/2010
1.7/5.0
I went to MB Bride twice during my search for a dress. My first visit was a positive experience. Terri, my consultant, managed to get closer and closer to what I wanted, but I eventually was so overwhelmed that I knew I needed to step back and regroup. I returned during a Maggie Sottero trunk show and started out with Terri again. Partway through my appointment, she was called away due to a family emergency, and I was left in the dressing room for almost 40 minutes before anyone bothered to tell me that she had left. I basically had to start the appointment over again with a new consultant, who didn’t listen at all to my requests: asymmetrical detailing, no dropped waist, fairly lightweight. The consultant kept bringing me everything except what I wanted, and my friend who came with me was the one who ended up pulling my dress. And then, I went back another three times before they managed to order the correct size, with each trip entailing a 1.5-hour round-trip car ride and a minimum 30-minute wait at the store. On attempt #1, they had ordered an 8, and when it was too small, their staff accused me of having gained weight. I told them to measure me again – the numbers were no different from when I ordered the dress. On attempt #2, they ordered a 12, which basically fell off of my body. On trip #3, they finally managed to order the correct size 10. Rather than being offered a discount, to make up for the two times I had unnecessarily visited store, I had to ask for one, and was given a minimal discount and told that the manager would call me. A month later, when I hadn’t received a phone call, I called and the manager told me that I would be provided with an additional refund. I never received the check. Overall, their selection is fantastic, but I would never recommend to anyone that they buy a dress from MB Bride.
I went to MB Bride twice during my search for a dress. My first visit was a positive experience. Terri, my consultant, Read more...
I went to MB Bride twice during my search for a dress. My first visit was a positive experience. Terri, my consultant, managed to get closer and closer to what I wanted, but I eventually was so overwhelmed that I knew I needed to step back and regroup. I returned during a Maggie Sottero trunk show and started out with Terri again. Partway through my appointment, she was called away due to a family emergency, and I was left in the dressing room for almost 40 minutes before anyone bothered to tell me that she had left. I basically had to start the appointment over again with a new consultant, who didn’t listen at all to my requests: asymmetrical detailing, no dropped waist, fairly lightweight. The consultant kept bringing me everything except what I wanted, and my friend who came with me was the one who ended up pulling my dress. And then, I went back another three times before they managed to order the correct size, with each trip entailing a 1.5-hour round-trip car ride and a minimum 30-minute wait at the store. On attempt #1, they had ordered an 8, and when it was too small, their staff accused me of having gained weight. I told them to measure me again – the numbers were no different from when I ordered the dress. On attempt #2, they ordered a 12, which basically fell off of my body. On trip #3, they finally managed to order the correct size 10. Rather than being offered a discount, to make up for the two times I had unnecessarily visited store, I had to ask for one, and was given a minimal discount and told that the manager would call me. A month later, when I hadn’t received a phone call, I called and the manager told me that I would be provided with an additional refund. I never received the check. Overall, their selection is fantastic, but I would never recommend to anyone that they buy a dress from MB Bride. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
1.6/5.0
I had an appointment on a Saturday afternoon and it was crazy once I walked in the door. I stood in line at the counter to check in for the appointment as directed while other brides and customers walked right up to the front to get assistance and were helped before me. When I finally got someone's attention I was told to fill out a card with my personal information (name, address, type of dress desired), start looking at dresses and a consultant would be with us shortly. I wasn't drawn to a lot of styles but ended up choosing about 5 to try on. As I was searching there were 2 staff members arguing around me. No one asked if we needed assistance as we waited for about 20 minutes after pulling dresses. When I asked a staff member if I could go into one of the empty dressing rooms she snapped at me. She asked if I had filled out a card and to wait for a consultant. I told her I had been waiting for 40 minutes and she rolled her eyes and led me to an open dressing room that was full of trash from a previous appointment. My friends helped me into several dresses prior to a staff member coming into the room and asking if I had filled out a card. The doors to the dressing room are barn door style and they didn't shut very well, so my friend had to stand in front as there was a dad and brother of another bride right outside the doors. Overall, the staff were not friendly or wanting to take the time to find out the personal information that was so crucial that had to be written down on a card.
I had an appointment on a Saturday afternoon and it was crazy once I walked in the door. I stood in line at the counter to Read more...
I had an appointment on a Saturday afternoon and it was crazy once I walked in the door. I stood in line at the counter to check in for the appointment as directed while other brides and customers walked right up to the front to get assistance and were helped before me. When I finally got someone's attention I was told to fill out a card with my personal information (name, address, type of dress desired), start looking at dresses and a consultant would be with us shortly. I wasn't drawn to a lot of styles but ended up choosing about 5 to try on. As I was searching there were 2 staff members arguing around me. No one asked if we needed assistance as we waited for about 20 minutes after pulling dresses. When I asked a staff member if I could go into one of the empty dressing rooms she snapped at me. She asked if I had filled out a card and to wait for a consultant. I told her I had been waiting for 40 minutes and she rolled her eyes and led me to an open dressing room that was full of trash from a previous appointment. My friends helped me into several dresses prior to a staff member coming into the room and asking if I had filled out a card. The doors to the dressing room are barn door style and they didn't shut very well, so my friend had to stand in front as there was a dad and brother of another bride right outside the doors. Overall, the staff were not friendly or wanting to take the time to find out the personal information that was so crucial that had to be written down on a card. Read less
Services Used: Dress & Attire
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j
Wedding:
10/5/2007
1.6/5.0
First off, I live an hour from this store , but went there because of there selection. I found th dressof my dreams the first visit and also found the bridal partys dresses there. I ordered mine and the MOH dress that day. My mother also found her dress there. When it came to calling the store with questions it was always an voicemail. Of course, my calls were never returned!!! When it came time for alterations my sisters and moms were screwed up and we had to get the manager involved. My sister made 3 trips up from Virginia to get it right!! I actually ordered my 2 other bridesmaids dresses from a totally different store a month later and they came in befoe my maid of honors which was order from mb bride first. I would not go back there. It's not worth the rude staff or the hassles!!!
First off, I live an hour from this store , but went there because of there selection. I found th dressof my dreams the Read more...
First off, I live an hour from this store , but went there because of there selection. I found th dressof my dreams the first visit and also found the bridal partys dresses there. I ordered mine and the MOH dress that day. My mother also found her dress there. When it came to calling the store with questions it was always an voicemail. Of course, my calls were never returned!!! When it came time for alterations my sisters and moms were screwed up and we had to get the manager involved. My sister made 3 trips up from Virginia to get it right!! I actually ordered my 2 other bridesmaids dresses from a totally different store a month later and they came in befoe my maid of honors which was order from mb bride first. I would not go back there. It's not worth the rude staff or the hassles!!! Read less
Services Used: Dress & Attire
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faddiswedding
Wedding:
11/15/2008
1.5/5.0
MB Bride has a wide selection of dresses, but their professionalism and service is horrible. 1 - I was measured as a size 4 everywhere but my bust which I was over by only a small amount. Rather than speaking with the seamstress, the sales associate ordered me a size 8. When the dress came in it was absolutely huge and required a large amount of alterations. The seamstress complained about the fact that such a large size was ordered. 2- I brought 2 bridesmaids with me to help select bridesmaids dresses. It was an absolute mess - the sales associate helping us made it very clear that she was more interested in a sale than a happy customer. I bought my veil at the same time and two sales associates fought in front of us regarding who made the sale - then they tried to involve my mother and wanted her to speak to the manager! 3- Through out the alterations process, I had 3 different seamstresses, none of whom knew what the last one had done - quite frustrating! 4- I lived far from MB Bride and made it very clear that when I picked my dress up at 11 am the day before my wedding, it needed to be completely ready - fully pressed ready to go as I had a ton of errands to run. When I arrived at 11am, the dress was a ball of wrinkles - I had to wait an hour and a half while it was pressed! Wasted time! The woman was apologetic, but I called twice to confirm that my dress was being pressed the night before and ready when I arrived.
MB Bride has a wide selection of dresses, but their professionalism and service is horrible. 1 - I was measured as a size Read more...
MB Bride has a wide selection of dresses, but their professionalism and service is horrible. 1 - I was measured as a size 4 everywhere but my bust which I was over by only a small amount. Rather than speaking with the seamstress, the sales associate ordered me a size 8. When the dress came in it was absolutely huge and required a large amount of alterations. The seamstress complained about the fact that such a large size was ordered. 2- I brought 2 bridesmaids with me to help select bridesmaids dresses. It was an absolute mess - the sales associate helping us made it very clear that she was more interested in a sale than a happy customer. I bought my veil at the same time and two sales associates fought in front of us regarding who made the sale - then they tried to involve my mother and wanted her to speak to the manager! 3- Through out the alterations process, I had 3 different seamstresses, none of whom knew what the last one had done - quite frustrating! 4- I lived far from MB Bride and made it very clear that when I picked my dress up at 11 am the day before my wedding, it needed to be completely ready - fully pressed ready to go as I had a ton of errands to run. When I arrived at 11am, the dress was a ball of wrinkles - I had to wait an hour and a half while it was pressed! Wasted time! The woman was apologetic, but I called twice to confirm that my dress was being pressed the night before and ready when I arrived. Read less
Services Used: Dress & Attire
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Tammy
Wedding:
6/18/2011
1.4/5.0
Not a great experience.....service is terrible.
Not a great experience.....service is terrible.
Not a great experience.....service is terrible. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
5/25/2013
1.3/5.0
I just bought my Mother of the bride dress at MB Bride. The day I went to look for the dress it took me a while to find someone to ask if I needed any help. Once I finally found someone willing to assist me she showed me to a dressing room and walked away. Thank goodness I had my husband there to help me with the zippers. When I found a dress that I liked I was measured and told I would need a very large size. I questioned it and was told that they recommended this size based on my measurements. It seemed like a large size but I figured they do this every day and knew what they were doing. I was charged extra for the larger size.

When I went to pick up the dress, they handed it to me and walked away. I asked if it would be ok to try it on. Once again I was shown to a dressing room and she just walked away. This time my mother was with me to help with the zipper. One would think that after being measured and waiting 8 weeks for delivery that the dress would somewhat fit. The dress is at least 2 sizes too big! When I mentioned this to the girl (once I found her again), she said my measurements must have changed. I was then re-measured and guess what… my measurements were exactly the same! Although I was refunded the up-charge for the extra size, not once did they offer to do any alterations. I was shooed out the door with a “see ya later” attitude. I now have a couple hundred dollars worth of alterations to have done on my own.

Would I recommend MB Bride??? NO!!
I just bought my Mother of the bride dress at MB Bride. The day I went to look for the dress it took me a while to find Read more...
I just bought my Mother of the bride dress at MB Bride. The day I went to look for the dress it took me a while to find someone to ask if I needed any help. Once I finally found someone willing to assist me she showed me to a dressing room and walked away. Thank goodness I had my husband there to help me with the zippers. When I found a dress that I liked I was measured and told I would need a very large size. I questioned it and was told that they recommended this size based on my measurements. It seemed like a large size but I figured they do this every day and knew what they were doing. I was charged extra for the larger size.

When I went to pick up the dress, they handed it to me and walked away. I asked if it would be ok to try it on. Once again I was shown to a dressing room and she just walked away. This time my mother was with me to help with the zipper. One would think that after being measured and waiting 8 weeks for delivery that the dress would somewhat fit. The dress is at least 2 sizes too big! When I mentioned this to the girl (once I found her again), she said my measurements must have changed. I was then re-measured and guess what… my measurements were exactly the same! Although I was refunded the up-charge for the extra size, not once did they offer to do any alterations. I was shooed out the door with a “see ya later” attitude. I now have a couple hundred dollars worth of alterations to have done on my own.

Would I recommend MB Bride??? NO!! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
10/13/2012
1.3/5.0
I shopped at MB Bride for my bridal gown, and didn't buy my dress there because I didn't have a good shopping experience. Our sales person made us feel like a burden, and was frustrated that I hadn't tried on dresses before. Their dresses are not in bags and generally are dirty. I was told that I was unlikely to be able to get a dress in time for my wedding even if I ordered a dress that very day. My wedding was 11 months away, so it seemed like a sales ploy to me because everywhere else I later shopped told me that I needed at least 6 months. I gave the salesperson a specific budget and she put me in a gown twice my budget without telling me that I, of course, FELL IN LOVE with, but couldn't have. The salesperson was apathetic. I had a second appointment that day with them to look at bridesmaids dresses and the salesperson abandoned me and wouldn't help presumably because I had decided not to purchase a bridal gown that day.
I ended up having my bridesmaids order their dresses through MB Bride because I fell in love with an allure dress that was offered there. They handled all of the ordering after my bridesmaids gave their measurements, and the sizes that were ordered were disastrous. The salespeople pushed the girls into sizes that they were not comfortable with, and one of my girls ended up with a dress that was FAR too small. A dress that is too small is far more disastrous than one that is too big. When I called to talk with them about getting her a bigger size, I left multiple messages and no one ever returned my phone calls. I regret choosing MB Bride for my bridesmaid dress vendor, and I would really recommend that you do not visit this vendor.
I shopped at MB Bride for my bridal gown, and didn't buy my dress there because I didn't have a good shopping experience. Read more...
I shopped at MB Bride for my bridal gown, and didn't buy my dress there because I didn't have a good shopping experience. Our sales person made us feel like a burden, and was frustrated that I hadn't tried on dresses before. Their dresses are not in bags and generally are dirty. I was told that I was unlikely to be able to get a dress in time for my wedding even if I ordered a dress that very day. My wedding was 11 months away, so it seemed like a sales ploy to me because everywhere else I later shopped told me that I needed at least 6 months. I gave the salesperson a specific budget and she put me in a gown twice my budget without telling me that I, of course, FELL IN LOVE with, but couldn't have. The salesperson was apathetic. I had a second appointment that day with them to look at bridesmaids dresses and the salesperson abandoned me and wouldn't help presumably because I had decided not to purchase a bridal gown that day.
I ended up having my bridesmaids order their dresses through MB Bride because I fell in love with an allure dress that was offered there. They handled all of the ordering after my bridesmaids gave their measurements, and the sizes that were ordered were disastrous. The salespeople pushed the girls into sizes that they were not comfortable with, and one of my girls ended up with a dress that was FAR too small. A dress that is too small is far more disastrous than one that is too big. When I called to talk with them about getting her a bigger size, I left multiple messages and no one ever returned my phone calls. I regret choosing MB Bride for my bridesmaid dress vendor, and I would really recommend that you do not visit this vendor. Read less
Services Used: Dress & Attire
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Amanda
Wedding:
10/19/2013
1.2/5.0
I have purchased prom dresses from this store in the past and did not have any issues, so naturally this was one of my first places to visit for my wedding gown. My 1st visit went well, I fell in love with a dress! After my initial visit my subsequent visits went terrible. I had at least 4 different bridal consultants; every time I went it was a new person. I was continuously called by the wrong name even after I checked in and the consultant had my paperwork right in front of her. My bridesmaids; who vary in body types were and who are already self conscious as most women are were made to feel even more awkward and embarrassed when they were trying on dresses. I eventually decided not to get my bridesmaid dresses here because I would not support a business who employees people with such bad attitudes. When I was being assisted by one consultant I often had times where 3-4 more girls ran up to me to ask me if I needed help. I felt like bait in shark infested waters. When my dress/slip/shoes/headband/ and veil all arrived I scheduled an appointment to try all these things on. Upon arriving I was informed by my yet again new sales consultant that I could not try on my shoes because "She didn't feel like running upstairs to get them." Needless to say I haven't seen her again! Once I started my alteration fittings, I was asked why my dress was ordered so large, as if I ordered this and not the consultant!! I had multiple fittings and my dress was still not being taken in enough. I was asked again if I was losing weight. I had the seamstress poke herself and bleed on my gown!!! Also my shoes were dyed ivory and they appeared green so one week before my wedding I was asked if I would want to wear a size 9 shoe rather than an 8.5 since it was too late to order new shoes!!! Really? No thanks! Never again will I purchase something from this store, not even if they pay me! It may be the largest gown selection in the area but it is NOT the best store!
I have purchased prom dresses from this store in the past and did not have any issues, so naturally this was one of my Read more...
I have purchased prom dresses from this store in the past and did not have any issues, so naturally this was one of my first places to visit for my wedding gown. My 1st visit went well, I fell in love with a dress! After my initial visit my subsequent visits went terrible. I had at least 4 different bridal consultants; every time I went it was a new person. I was continuously called by the wrong name even after I checked in and the consultant had my paperwork right in front of her. My bridesmaids; who vary in body types were and who are already self conscious as most women are were made to feel even more awkward and embarrassed when they were trying on dresses. I eventually decided not to get my bridesmaid dresses here because I would not support a business who employees people with such bad attitudes. When I was being assisted by one consultant I often had times where 3-4 more girls ran up to me to ask me if I needed help. I felt like bait in shark infested waters. When my dress/slip/shoes/headband/ and veil all arrived I scheduled an appointment to try all these things on. Upon arriving I was informed by my yet again new sales consultant that I could not try on my shoes because "She didn't feel like running upstairs to get them." Needless to say I haven't seen her again! Once I started my alteration fittings, I was asked why my dress was ordered so large, as if I ordered this and not the consultant!! I had multiple fittings and my dress was still not being taken in enough. I was asked again if I was losing weight. I had the seamstress poke herself and bleed on my gown!!! Also my shoes were dyed ivory and they appeared green so one week before my wedding I was asked if I would want to wear a size 9 shoe rather than an 8.5 since it was too late to order new shoes!!! Really? No thanks! Never again will I purchase something from this store, not even if they pay me! It may be the largest gown selection in the area but it is NOT the best store! Read less
Services Used: Dress & Attire, Jewelry
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missem
Wedding:
10/29/2011
1.2/5.0
DO NOT GO HERE. It was always chaos every time I went. They are not adequately staffed. They messed up every single one of my 8 bridesmaids dresses. Each girls alterations were wrong. Sloppy work, don't care about you only your money.
DO NOT GO HERE. It was always chaos every time I went. They are not adequately staffed. They messed up every single one of Read more...
DO NOT GO HERE. It was always chaos every time I went. They are not adequately staffed. They messed up every single one of my 8 bridesmaids dresses. Each girls alterations were wrong. Sloppy work, don't care about you only your money. Read less
Services Used: Dress & Attire, Jewelry
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Mom
Wedding:
8/3/2011
1.2/5.0
My advice: DON'T SHOP HERE!!!
One mistake after another. MB's responce..We're human. Wanted to talk to the owner: MB's responce...she just stepped out, she will return your call. Doesn't return call...I call back... shes away from her desk... I wait call back...she left for the day, this took place over a coulple of days. She finally calls back Monday morning and tells me she just returned ( was out of town ). Wow..who is telling the truth??? She decides to compensate me $20 for a comment made by an employee. Surprise! I'm still waiting.
This nightmare all began when I had not heard from them and the deadline
for my dress had come and gone. I called them...their responce..Oh we were trying to get ahold of you, we have a wrong # for you ( yes they are only human) my email was wrong too. An assistant manager later told me that they were "getting ready" to send out a letter. Could they not find a piece of paper? I also recall the girl taking my info that day, ordering here fish for the upcoming Easter holiday at the same time.
Also a HUGE mistake was made by MB when shipping my dress off to the place of the wedding. They sent it to MY HOME instead. I had been tracking this, and contacted MB to fix the problem. A few days later the dress was stalled because of an "address problem". This whole process stretched over a week. MB's reponce was to put the blame on UPS. And Mya, the owner, had the nerve to tell me it cost them $ to have the UPS driver go onto the truck and change the address. WHAT!! Who sent it to the wrong address in the first place!!
If you want to have a nice experience, go elsewhere. The only thing MB can do right is take yor $. When confronted on their care for their customers, they will tell you they care. Actions speak louder than words.
My advice: DON'T SHOP HERE!!!
One mistake after another. MB's responce..We're human. Wanted to talk to the owner: Read more...
My advice: DON'T SHOP HERE!!!
One mistake after another. MB's responce..We're human. Wanted to talk to the owner: MB's responce...she just stepped out, she will return your call. Doesn't return call...I call back... shes away from her desk... I wait call back...she left for the day, this took place over a coulple of days. She finally calls back Monday morning and tells me she just returned ( was out of town ). Wow..who is telling the truth??? She decides to compensate me $20 for a comment made by an employee. Surprise! I'm still waiting.
This nightmare all began when I had not heard from them and the deadline
for my dress had come and gone. I called them...their responce..Oh we were trying to get ahold of you, we have a wrong # for you ( yes they are only human) my email was wrong too. An assistant manager later told me that they were "getting ready" to send out a letter. Could they not find a piece of paper? I also recall the girl taking my info that day, ordering here fish for the upcoming Easter holiday at the same time.
Also a HUGE mistake was made by MB when shipping my dress off to the place of the wedding. They sent it to MY HOME instead. I had been tracking this, and contacted MB to fix the problem. A few days later the dress was stalled because of an "address problem". This whole process stretched over a week. MB's reponce was to put the blame on UPS. And Mya, the owner, had the nerve to tell me it cost them $ to have the UPS driver go onto the truck and change the address. WHAT!! Who sent it to the wrong address in the first place!!
If you want to have a nice experience, go elsewhere. The only thing MB can do right is take yor $. When confronted on their care for their customers, they will tell you they care. Actions speak louder than words. Read less
Services Used: Dress & Attire
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Erin
Wedding:
5/18/2013
1.0/5.0
This place is terrible. The do have great dress selection, but the place is a train wreck. My dress came in, I made an appt for my first fitting in April, then they tell me after the appt that the next available fitting was 1 week before my wedding. They called me after signing the initial contract for the dress that they charged the wrong price and I would need to pay more. There is no dedicated person to greet you. You stand around until someone notices you're waiting, even though you have an appt. my mom helped me try on most of the dresses. My consultant was helping 2 brides at the same time. They "lost" my initial appt, which then had to be rescheduled. They never called the bridesmaids to tell them the dresses were in. The dress selection is NOT worth going here.
This place is terrible. The do have great dress selection, but the place is a train wreck. My dress came in, I made an Read more...
This place is terrible. The do have great dress selection, but the place is a train wreck. My dress came in, I made an appt for my first fitting in April, then they tell me after the appt that the next available fitting was 1 week before my wedding. They called me after signing the initial contract for the dress that they charged the wrong price and I would need to pay more. There is no dedicated person to greet you. You stand around until someone notices you're waiting, even though you have an appt. my mom helped me try on most of the dresses. My consultant was helping 2 brides at the same time. They "lost" my initial appt, which then had to be rescheduled. They never called the bridesmaids to tell them the dresses were in. The dress selection is NOT worth going here. Read less
Services Used: Dress & Attire
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Nitalink
Wedding:
9/24/2011
1.0/5.0
DO NOT SHOP HERE!!!
To make a very long story short they:
1. Lost my dress six weeks before my wedding and didn't tell me until I arrived for my first fitting.
2. Offered to let me pick any dress in the store as a replacement
3. I found one that fit off of the rack and they fitted me for it promising that it would be ready for a second fitting in two weeks.
4. The owner calls me two hours after I leave the store and states that the dress that I picked (and that she okay-ed) was too expensive to be a replacement and they wouldn't give it to me.
5. They then avoided all of my calls, my fiances calls, and my parents calls for a week stating that the owner just stepped out.
6. Only responded when I had my attorney (also my fiance, though they didn't know that;)) call and threaten to sue for multiple breaches of contracts.
I did end up getting my dress but was basically afraid that they were going to do something to get back at me and my stomach was in knots the whole time that they were in possession of my dress and the bridesmaids dresses.
The only reason I even gave them a 1 is because of the lovely ladies in the alterations department. The rest of the staff is rude and dismissive. Before one of my fittings there I was maid to wait at the front desk for 15 minutes (in a virtually empty store) while three sales girls gossiped and hit on a groom in the tuxedo area.
Once again...
DO NOT SHOP HERE!!!
DO NOT SHOP HERE!!!
To make a very long story short they:
1. Lost my dress six weeks before my wedding and Read more...
DO NOT SHOP HERE!!!
To make a very long story short they:
1. Lost my dress six weeks before my wedding and didn't tell me until I arrived for my first fitting.
2. Offered to let me pick any dress in the store as a replacement
3. I found one that fit off of the rack and they fitted me for it promising that it would be ready for a second fitting in two weeks.
4. The owner calls me two hours after I leave the store and states that the dress that I picked (and that she okay-ed) was too expensive to be a replacement and they wouldn't give it to me.
5. They then avoided all of my calls, my fiances calls, and my parents calls for a week stating that the owner just stepped out.
6. Only responded when I had my attorney (also my fiance, though they didn't know that;)) call and threaten to sue for multiple breaches of contracts.
I did end up getting my dress but was basically afraid that they were going to do something to get back at me and my stomach was in knots the whole time that they were in possession of my dress and the bridesmaids dresses.
The only reason I even gave them a 1 is because of the lovely ladies in the alterations department. The rest of the staff is rude and dismissive. Before one of my fittings there I was maid to wait at the front desk for 15 minutes (in a virtually empty store) while three sales girls gossiped and hit on a groom in the tuxedo area.
Once again...
DO NOT SHOP HERE!!! Read less
Services Used: Dress & Attire
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SwimBride
Wedding:
8/8/2009
1.0/5.0
Let me start by saying that I loved my bridal gown. It took some serious time and effort to get it right, but it finally was made right no thanks to MB Bride.

The first dress they ordered came in a mess (improperly put together, coloration problems, etc.). I had to beg them to order me a new one even though my wedding was more than a year away. The staff also ordered the wrong color bridesmaid dresses (yes, I carefully read their paperwork before ordering). They had mistakenly shown me two swatches together (and underskirt material and an overlay) that apparently do not actually come together. When the bridesmaid dresses arrived, they were about five shades too light and did not match anything that had already been purchased for the wedding. MB Bride adamantly refused to send the dresses back stating that they could not guarantee that new dresses would be in in time for the wedding. I called the manufacturer of the dress and explained the situation. They told me that they most certainly could make new dresses in time and that I just had to have MB Bride return the old dresses ASAP because they felt that it was an oversight error on their part. When I relayed this information to MB Bride, they were more concerned with finding out who exactly I'd spoken to in New York because they were going to be sure to have her fired!

Furthermore, while I was picking up dresses one afternoon, I overhead one of MB Bride's managers, Jennifer, berating and then mocking a customer who had called to complain. She did so right out on the floor so that me and several other patrons could easily hear her. In my opinion, this is absolutely appalling behavior.

Ultimately, I was stuck with bridesmaid dresses that were totally not the right color, and while I realize that in the grand scheme of things, it isn't that big of a deal, I'm still deeply disappointed with how things were handled and turned out. I WOULD NOT recommend MB Bride to anyone.
Let me start by saying that I loved my bridal gown. It took some serious time and effort to get it right, but it finally Read more...
Let me start by saying that I loved my bridal gown. It took some serious time and effort to get it right, but it finally was made right no thanks to MB Bride.

The first dress they ordered came in a mess (improperly put together, coloration problems, etc.). I had to beg them to order me a new one even though my wedding was more than a year away. The staff also ordered the wrong color bridesmaid dresses (yes, I carefully read their paperwork before ordering). They had mistakenly shown me two swatches together (and underskirt material and an overlay) that apparently do not actually come together. When the bridesmaid dresses arrived, they were about five shades too light and did not match anything that had already been purchased for the wedding. MB Bride adamantly refused to send the dresses back stating that they could not guarantee that new dresses would be in in time for the wedding. I called the manufacturer of the dress and explained the situation. They told me that they most certainly could make new dresses in time and that I just had to have MB Bride return the old dresses ASAP because they felt that it was an oversight error on their part. When I relayed this information to MB Bride, they were more concerned with finding out who exactly I'd spoken to in New York because they were going to be sure to have her fired!

Furthermore, while I was picking up dresses one afternoon, I overhead one of MB Bride's managers, Jennifer, berating and then mocking a customer who had called to complain. She did so right out on the floor so that me and several other patrons could easily hear her. In my opinion, this is absolutely appalling behavior.

Ultimately, I was stuck with bridesmaid dresses that were totally not the right color, and while I realize that in the grand scheme of things, it isn't that big of a deal, I'm still deeply disappointed with how things were handled and turned out. I WOULD NOT recommend MB Bride to anyone. Read less
Services Used: Dress & Attire
MB Bride & Special Occasion responded with the following comments:

As the owner, I would like to apologize for any inconveniences you experienced at our store. As a family owned store, we take any complaint seriously, and try to learn to do things better. Luckily we really don't get many complaints for the amount of business we do so we can look into them personally.

I believe we fixed the situation with your bridal gown. Rarely is there a problem with fit and finish but we have no problem returning one so long as it is reasonable -- sometimes we are at the mercy of the designer but even then we do a lot of business with our designers and they will do things for us they won't do for other stores.

Regarding your bridesmaids, which I know was really the issue to you, in your case, we were sent the wrong piece of swatch by the designer. This was a BIG mistake on their part and a mistake that we have no way preventing. We rely on our designers to be accurate as much as you do.

When you called the designer yourself they told you that they could get dresses in time for your wedding. That would be right on their part -- except you are not realizing that the dresses were going to be the EXACT dresses (same color and dress style) that we already had in the store for your party!

Since the dress does not come in the swatch color they incorrectly sent, we weren't refusing to get new dresses for you, just pointing out that any new dresses we would get would be exactly like the ones that we had already.

We have had discussions with this designer about the swatch and have shown them (and our managers) your complaint.

In the end you left seemingly happy with everything when all was done. Everything was seemed to be OK as far as we could tell. If you (or any customer of ours) has any problems at all we want to hear about them. That is how we have built our business.

The other points in your review have been discussed with our associates.

My wife and I want to thank you for your comments. Without them we cannot continually better our service.
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CK
Wedding:
5/2/2009
1.0/5.0
DO NOT GO HERE. Great service until they get your money- then they are horrible. Rude, unprofessional, not helpful, and difficult. Had nothing but problems here. I spent over $2500 on bridesmaid gowns, flower girl, mother of the bride and it was all just ONE BIG HASSLE to them. Rude to every single one of my bridesmaids. They never called when my order came in... Gave me the run around when I would call looking for it... Had major issues when trying to order extra fabric for one of the bridesmaids who was pregnant. Save your frustration & go elsewhere!
DO NOT GO HERE. Great service until they get your money- then they are horrible. Rude, unprofessional, not helpful, and Read more...
DO NOT GO HERE. Great service until they get your money- then they are horrible. Rude, unprofessional, not helpful, and difficult. Had nothing but problems here. I spent over $2500 on bridesmaid gowns, flower girl, mother of the bride and it was all just ONE BIG HASSLE to them. Rude to every single one of my bridesmaids. They never called when my order came in... Gave me the run around when I would call looking for it... Had major issues when trying to order extra fabric for one of the bridesmaids who was pregnant. Save your frustration & go elsewhere! Read less
Services Used: Dress & Attire
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Kristin
Wedding:
10/13/2007
0.8/5.0
Drove an hour and a half to get to this place and it was nothing but headache after headache. They had a better selection than any of the other bridal shops, but it is so not worth it. They are unorganized, unprofessional and incredibly ignorant. The sales person that helped me find the dress was fired a week later and with her went any reason to shop at this boutique. DO NOT GO TO MB BRIDE!
Drove an hour and a half to get to this place and it was nothing but headache after headache. They had a better selection Read more...
Drove an hour and a half to get to this place and it was nothing but headache after headache. They had a better selection than any of the other bridal shops, but it is so not worth it. They are unorganized, unprofessional and incredibly ignorant. The sales person that helped me find the dress was fired a week later and with her went any reason to shop at this boutique. DO NOT GO TO MB BRIDE! Read less
Services Used: Dress & Attire
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Jill
Wedding:
10/24/2008
0.6/5.0
The people in the store were extremely rude, and the young girls that work there are snobs. I made an appointment to pick up my dress after the alterations were done, and I go in and they tried to make me leave without looking at the dress. After I insisted that I see the dress, I noticed that no alterations were done. I had to sit and wait while they did the alterations very quickly, because there were so many other people waiting in line with other problems. I wouldn't recommend this place to my worst enemy.
The people in the store were extremely rude, and the young girls that work there are snobs. I made an appointment to pick Read more...
The people in the store were extremely rude, and the young girls that work there are snobs. I made an appointment to pick up my dress after the alterations were done, and I go in and they tried to make me leave without looking at the dress. After I insisted that I see the dress, I noticed that no alterations were done. I had to sit and wait while they did the alterations very quickly, because there were so many other people waiting in line with other problems. I wouldn't recommend this place to my worst enemy. Read less
Services Used: Dress & Attire
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sweetpea
Wedding:
6/28/2008
0.6/5.0
I ordered my wedding dress, BM dresses, and guys tuxes through MB Bride. First off it too 5 months for my dress to come in, and they never called me to tell me it or my BM dresses were in I had to call them! Then I go for my dress fitting a month before the wedding to find out they had ordered me the wrong dress! I was livid and yelling. The manager said, this is the dress on the order, (mind you they do it all by numbers so you don't know if it is correct or not) but the girl I had worked with who placed the order came up and said that was not the dress I had ordered. The manager didn't seem like she had time to deal with my very BIG issue, and the seamstress was more caring then the manager! They ended up getting me a dress that was a size too big and I had to have it altered down. When I went for my final fitting I had tons of beads missing, and I had to wait to have the seamstress sew new ones back on. One of my BM had fitting issues, and another had problems with alterations. My guys tuxes came in with parts that didn't fit. My father-in-law's shirt didn't fit and he was told they may not be able to get him one in time! They are very slow at answering calls and when I called about all my issues neither the owner or any other person working there would call me back! DO NOT GO TO MB BRIDE!!
I ordered my wedding dress, BM dresses, and guys tuxes through MB Bride. First off it too 5 months for my dress to come Read more...
I ordered my wedding dress, BM dresses, and guys tuxes through MB Bride. First off it too 5 months for my dress to come in, and they never called me to tell me it or my BM dresses were in I had to call them! Then I go for my dress fitting a month before the wedding to find out they had ordered me the wrong dress! I was livid and yelling. The manager said, this is the dress on the order, (mind you they do it all by numbers so you don't know if it is correct or not) but the girl I had worked with who placed the order came up and said that was not the dress I had ordered. The manager didn't seem like she had time to deal with my very BIG issue, and the seamstress was more caring then the manager! They ended up getting me a dress that was a size too big and I had to have it altered down. When I went for my final fitting I had tons of beads missing, and I had to wait to have the seamstress sew new ones back on. One of my BM had fitting issues, and another had problems with alterations. My guys tuxes came in with parts that didn't fit. My father-in-law's shirt didn't fit and he was told they may not be able to get him one in time! They are very slow at answering calls and when I called about all my issues neither the owner or any other person working there would call me back! DO NOT GO TO MB BRIDE!! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
0.5/5.0
I am extremely disappointed with this store. MB Bride's very own staff measured me for a bridesmaid dress, and when I went to pick it up it was most definitely too small. I could just barely get it zipped, and they kept telling me that it fit just right! I can't even sit down in it. The girl kept rudely arguing with me and then finally agreed that it was too small. She then told me to not worry, she would take care of it. By taking care of it, she meant that I would have to pay for alterations.

I read other reviews complaining of issues with sizing and customer service. This would have stopped me from going there, but it was the bride's decision so I didn't mention it to her. I wish I would have. I would never go there for anything again, and would most certainly not recommend them on grounds of poor customer service and a lack of competence and standing by their work!
I am extremely disappointed with this store. MB Bride's very own staff measured me for a bridesmaid dress, and when I went Read more...
I am extremely disappointed with this store. MB Bride's very own staff measured me for a bridesmaid dress, and when I went to pick it up it was most definitely too small. I could just barely get it zipped, and they kept telling me that it fit just right! I can't even sit down in it. The girl kept rudely arguing with me and then finally agreed that it was too small. She then told me to not worry, she would take care of it. By taking care of it, she meant that I would have to pay for alterations.

I read other reviews complaining of issues with sizing and customer service. This would have stopped me from going there, but it was the bride's decision so I didn't mention it to her. I wish I would have. I would never go there for anything again, and would most certainly not recommend them on grounds of poor customer service and a lack of competence and standing by their work! Read less
Services Used: Dress & Attire
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ROB
Wedding:
9/18/2010
0.5/5.0
Do yourself a favor, and do not get your wedding dress or bridesmaids dresses from MB Bride. I had more issues than I ever imagined possible, and the staff was unresponsibe and unhelpful in helping me with any of them.
Do yourself a favor, and do not get your wedding dress or bridesmaids dresses from MB Bride. I had more issues than I ever Read more...
Do yourself a favor, and do not get your wedding dress or bridesmaids dresses from MB Bride. I had more issues than I ever imagined possible, and the staff was unresponsibe and unhelpful in helping me with any of them. Read less
Services Used: Dress & Attire
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ersatzpnk
Wedding:
8/31/2013
0.0/5.0
I haven't had such a bad experience during my wedding planning than I did when I went to your store this past weekend. I had a bridesmaid dress appointment set by email for 2:30pm. I get there at 2:20pm, and was told it was erased by someone, but that I "would get a consultant shortly". I was then told that I could look at bridesmaid dresses myself, and that all the plus-sizes dresses were in a small section. Well, yes, I'm plus-sized. But I'm the bride, if you read the card I filled out correctly. Not all of my ladies are plus-sized, but thank you for the assumption. The section was TERRIBLE. Why, oh why, do you tout that you have a lot of dresses when the majority is straight sizes? Appeal to ALL of your clientele, not just the straight size girls! So, I go look at dresses. For 40 minutes, I am over in your dress selection looking. For 40 minutes. Come 3:10pm, I walk up to the counter, probably with a visible scowl on my face. “Oh, no! I thought someone would have got to you by now!” said a front desk clerk. Well, obviously, if I checked in with you and you sent no one over to me, no one got to me. I was told that the limit for each consultant is 3 people, and they were all full. I would be “squeezed in” with another consultant. So I’m set up with a consultant who gets me into a dressing room first thing without even asking me what I’m considering for dresses. I try on the dresses (after being asked twice if those were my actual size…I must be such a cow that I can’t figure out what size I wear other than burlap sack). I stick my head out after the one is on. No consultant in sight. She must be with one of her other three. Well, after all this, I feel that there is NO way I will have my girls spend their money here, or by my wedding dress here myself, if no one cares about MY experience. So, I get dressed and leave. I have never been treated so poorly at a place that expects me to put down a bunch of money on myself or my 6 maids.
I haven't had such a bad experience during my wedding planning than I did when I went to your store this past weekend. I Read more...
I haven't had such a bad experience during my wedding planning than I did when I went to your store this past weekend. I had a bridesmaid dress appointment set by email for 2:30pm. I get there at 2:20pm, and was told it was erased by someone, but that I "would get a consultant shortly". I was then told that I could look at bridesmaid dresses myself, and that all the plus-sizes dresses were in a small section. Well, yes, I'm plus-sized. But I'm the bride, if you read the card I filled out correctly. Not all of my ladies are plus-sized, but thank you for the assumption. The section was TERRIBLE. Why, oh why, do you tout that you have a lot of dresses when the majority is straight sizes? Appeal to ALL of your clientele, not just the straight size girls! So, I go look at dresses. For 40 minutes, I am over in your dress selection looking. For 40 minutes. Come 3:10pm, I walk up to the counter, probably with a visible scowl on my face. “Oh, no! I thought someone would have got to you by now!” said a front desk clerk. Well, obviously, if I checked in with you and you sent no one over to me, no one got to me. I was told that the limit for each consultant is 3 people, and they were all full. I would be “squeezed in” with another consultant. So I’m set up with a consultant who gets me into a dressing room first thing without even asking me what I’m considering for dresses. I try on the dresses (after being asked twice if those were my actual size…I must be such a cow that I can’t figure out what size I wear other than burlap sack). I stick my head out after the one is on. No consultant in sight. She must be with one of her other three. Well, after all this, I feel that there is NO way I will have my girls spend their money here, or by my wedding dress here myself, if no one cares about MY experience. So, I get dressed and leave. I have never been treated so poorly at a place that expects me to put down a bunch of money on myself or my 6 maids. Read less
Services Used: Dress & Attire
MB Bride & Special Occasion responded with the following comments:

As the owner I feel bad about your experience with our store. This is not typical of our service. We do get very busy as compared to other stores at times and to some degree hope that customers will help us out by pointing out how long they have been waiting on such days.

I don't think we would have assumed all your maids were plus sized and I am guessing you had not been to many other stores before visiting us because we really do have a far larger selection of plus size maids and bridals than our competition. Still, we could have done better and I am sorry you didn't get our best from us.
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jayme
Wedding:
8/25/2012
0.0/5.0
I was in a pickle and lost a bunch of weight before my wedding and my original dress could not be altered. I chose MB Bride because they are very large and were having a huge sale and i figured the chances were good that i would not need to order a dress.I drove over an hour on the turnpike to gt there. I've never been more sorry that I wasted my time. My consultant, Megan was awkward and rude. First she refused to measure me( even after I suggested it) and I tried on a bunch of ill-fitting dresses that were ripped and falling apart. She finally gave me a dress that fit and I told her flat out I didn't like it and her response was "I have to take care of another bride", leaving me there again wearing a dress I didn't like. When she came back I said "you're kind of giving me the impression I can't afford anything here"(I never gave her a budget) and she said "okay, bye". I left there so upset. No bride should feel like that. Do yourself a favor, and go to The Winner.
I was in a pickle and lost a bunch of weight before my wedding and my original dress could not be altered. I chose MB Read more...
I was in a pickle and lost a bunch of weight before my wedding and my original dress could not be altered. I chose MB Bride because they are very large and were having a huge sale and i figured the chances were good that i would not need to order a dress.I drove over an hour on the turnpike to gt there. I've never been more sorry that I wasted my time. My consultant, Megan was awkward and rude. First she refused to measure me( even after I suggested it) and I tried on a bunch of ill-fitting dresses that were ripped and falling apart. She finally gave me a dress that fit and I told her flat out I didn't like it and her response was "I have to take care of another bride", leaving me there again wearing a dress I didn't like. When she came back I said "you're kind of giving me the impression I can't afford anything here"(I never gave her a budget) and she said "okay, bye". I left there so upset. No bride should feel like that. Do yourself a favor, and go to The Winner. Read less
Services Used: Dress & Attire
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Jeanie
Wedding:
10/13/2007
0.0/5.0
Let me start off by saying that a wedding day is the main day that most girls dream about all of their lives. It is suppose to be an exciting and fun time in your life, it is suppose to be the one day that is all about the bride. Now when I heard about planning weddings I knew from the start that stress would be an issue. However, I have NEVER heard of the main source of the stress coming from the bridal shop. When I first went to MB Bride in January 2007, it was a nice visit because I had a consultant named Amy helping me. She was wonderful to work with, and so pleasant to be around. Actually it was very misleading because if I would not of had her that day, I probably would have luckily been able to go somewhere else. Then again, all of their employees probably act like that at first before they start treating people like dirt since they are working for commission. Anyways I did not look anywhere else, and unfortunately I purchased my dress at MB Bride.

Amy had told me that day that she would send me a piece of material in the mail so I would have it to start planning the rest of my wedding. Well as March comes around, I begin to worry because I have not received anything in the mail yet. I call the store to see what was going on; only to find out that the dress I picked out does not come in the color I picked. Since my wedding was in October and we needed to order all of the gowns by the end of March, that really would have been nice to know two months ago! I got over it really quick because I don't really think that is was entirely Amy's fault. So next thing I did was go back into the store to pick out a new bridesmaid gown. It was a nightmare to say the least. The employees would not help me; they acted like they had no time for me, and completely ignored me. I finally got the short, little girl with no personality whom I think is a manager to help me, and she was so rude. She made me feel like I was a big pain in the ass and that it was such a big hassle to pick out a new dress. I just wanted to scream that "IT WASN'T EVEN MY FAULT THAT I HAD TO PICK OUT A NEW DRESS!!!" It was awful, and I went home crying. Honestly, I think the fact that they made the store into a prom shop just takes away from the bridal shop and makes the employees more stressed.

The next big issue was when I made an appointment to try the wedding dress that I picked out on again with some jewelry. My mom and I arrived at the store right on our appointment time. I informed someone at the desk that we were there and then we sat down to wait. As 30 minutes passed by, I began to notice that nobody even cared that we were waiting for help. I actually felt completely invisible, but here again same story, none of the employees had time for me. Not only did they not have time for me, but also again they were very rude about it as well. I must say that I am a registered nurse, and I know all about stress while working. Believe me I know what it feels like to have everyone wanting something at the same time, and I have NEVER in my career treated people the way their employees treated me. I wait till I go home to blow off steam, cry, or do whatever I need to do to relieve the stress of a hard day. Even after working a sixteen-hour shift in which I get very tired, I have never acted like that, and their employees should be ashamed of their selves. All that I wanted was a nice and relaxing time when I originally bought my gown because this was a big day in my life. Instead, I sighed at the thoughts of going into MB Bride for anything.

One of the visits that I made to the store, I ran into Amy again. She was very nice once again, and It was because of her that I went with MB Bride for my tuxedos as well. Even though there was that problem with my bridesmaid dress color, I still say that she is by far their best employee. Anyways, I don't know what I was thinking when I got my tuxedos their, but I really wish I didn't because like everything else, there were problems. My husband got his dad, ring bear, groomsmen, and my two brothers together one Saturday afternoon to get fitted. Here again, it felt like we were rushed through the whole thing. I've never been with someone to get fitted for a tux so I am not really sure how things with that work. My husband’s groomsmen, ring bear, father, and my two brothers were all in different colored vests and ties. The lady that was helping us wanted to get rid of us so bad, that she just flew through the whole thing. Since I have dealt with their employees before, I made sure I triple checked the entire order with her. Good thing I did this because she had everyone in a different color then what I wanted them in. When the tuxedos were available to pick up, the order was still wrong. Anyways, we were all informed that day that all of the guys had to come into the store the Thursday before the wedding to try on their tuxedos so if there was anything wrong, their employees would be able to fix it. Well, I am going to tell you right now, that every single guy (I'm not kidding) had something wrong, and whoever was helping them told them oh well there is nothing they can do. I wasn't there that day, so I can't say this from my own mouth, but they told me that the girls weren't even nice about it. (BIG SURPRISE) Why do they even ask for them to try their tuxedo's on if there is really nothing their going to fix???? It's a big waste of their time and ours, and we should be INFORMED of this prior to purchasing our tuxedos. There was even one groomsmen that his shoes did not fit him. That could have been resolved if there would have been sample shoes for them to try on.

Next we go to my bridesmaids. The main problem with them was when they needed to get alterations. I would have thought that I would only have to tell one person in the alteration department on how I wanted the bridesmaid dresses to be, and then they would have that on file. No, that isn't how it worked, and it was so unorganized. My bridesmaids said that most of the employees were clueless on what EXACTLY to do, which caused extra trips for my bridesmaids. Their employees should have everything on file, and shouldn't be confused on what to do. Thank goodness that I didn't want to use the shawl that came with my bridesmaid dress because one of my girls said that she never even received one! Wanda, however was the one that did my alterations for my dress, and I just wanted to say that she was great to work with. She actually was like a breath of fresh air, and I am so glad that she was the one doing my alterations. She made me feel like a princess when I had my dress on, and my dress turned out beautiful! Now that is how I anticipated on being treated, she was wonderful. Lastly, I went with the free shoe deal for my bridesmaids, and there was even a problem with that. When my maid of honor went to pick up her shoes they were a size 8 and she ordered a size 6. From what she said, they told her that is was to late to order the right size, and basically they weren't willing to work with her at all. My opinion about that would be that the order should have been checked to make sure it was right instead of waiting until the very last minute.

In conclusion, MB Bride has a huge selection of beautiful gowns to choose from. However, it caused me more stress then anything else did in regards to planning my wedding. If there is one thing that I would have changed about my wedding, I would have went somewhere different instead of MB Bride. I highly DO NOT recommend MB Bride for your wedding. However, my wedding was in 2007, so maybe things have changed? I doubt it.
Let me start off by saying that a wedding day is the main day that most girls dream about all of their lives. It is Read more...
Let me start off by saying that a wedding day is the main day that most girls dream about all of their lives. It is suppose to be an exciting and fun time in your life, it is suppose to be the one day that is all about the bride. Now when I heard about planning weddings I knew from the start that stress would be an issue. However, I have NEVER heard of the main source of the stress coming from the bridal shop. When I first went to MB Bride in January 2007, it was a nice visit because I had a consultant named Amy helping me. She was wonderful to work with, and so pleasant to be around. Actually it was very misleading because if I would not of had her that day, I probably would have luckily been able to go somewhere else. Then again, all of their employees probably act like that at first before they start treating people like dirt since they are working for commission. Anyways I did not look anywhere else, and unfortunately I purchased my dress at MB Bride.

Amy had told me that day that she would send me a piece of material in the mail so I would have it to start planning the rest of my wedding. Well as March comes around, I begin to worry because I have not received anything in the mail yet. I call the store to see what was going on; only to find out that the dress I picked out does not come in the color I picked. Since my wedding was in October and we needed to order all of the gowns by the end of March, that really would have been nice to know two months ago! I got over it really quick because I don't really think that is was entirely Amy's fault. So next thing I did was go back into the store to pick out a new bridesmaid gown. It was a nightmare to say the least. The employees would not help me; they acted like they had no time for me, and completely ignored me. I finally got the short, little girl with no personality whom I think is a manager to help me, and she was so rude. She made me feel like I was a big pain in the ass and that it was such a big hassle to pick out a new dress. I just wanted to scream that "IT WASN'T EVEN MY FAULT THAT I HAD TO PICK OUT A NEW DRESS!!!" It was awful, and I went home crying. Honestly, I think the fact that they made the store into a prom shop just takes away from the bridal shop and makes the employees more stressed.

The next big issue was when I made an appointment to try the wedding dress that I picked out on again with some jewelry. My mom and I arrived at the store right on our appointment time. I informed someone at the desk that we were there and then we sat down to wait. As 30 minutes passed by, I began to notice that nobody even cared that we were waiting for help. I actually felt completely invisible, but here again same story, none of the employees had time for me. Not only did they not have time for me, but also again they were very rude about it as well. I must say that I am a registered nurse, and I know all about stress while working. Believe me I know what it feels like to have everyone wanting something at the same time, and I have NEVER in my career treated people the way their employees treated me. I wait till I go home to blow off steam, cry, or do whatever I need to do to relieve the stress of a hard day. Even after working a sixteen-hour shift in which I get very tired, I have never acted like that, and their employees should be ashamed of their selves. All that I wanted was a nice and relaxing time when I originally bought my gown because this was a big day in my life. Instead, I sighed at the thoughts of going into MB Bride for anything.

One of the visits that I made to the store, I ran into Amy again. She was very nice once again, and It was because of her that I went with MB Bride for my tuxedos as well. Even though there was that problem with my bridesmaid dress color, I still say that she is by far their best employee. Anyways, I don't know what I was thinking when I got my tuxedos their, but I really wish I didn't because like everything else, there were problems. My husband got his dad, ring bear, groomsmen, and my two brothers together one Saturday afternoon to get fitted. Here again, it felt like we were rushed through the whole thing. I've never been with someone to get fitted for a tux so I am not really sure how things with that work. My husband’s groomsmen, ring bear, father, and my two brothers were all in different colored vests and ties. The lady that was helping us wanted to get rid of us so bad, that she just flew through the whole thing. Since I have dealt with their employees before, I made sure I triple checked the entire order with her. Good thing I did this because she had everyone in a different color then what I wanted them in. When the tuxedos were available to pick up, the order was still wrong. Anyways, we were all informed that day that all of the guys had to come into the store the Thursday before the wedding to try on their tuxedos so if there was anything wrong, their employees would be able to fix it. Well, I am going to tell you right now, that every single guy (I'm not kidding) had something wrong, and whoever was helping them told them oh well there is nothing they can do. I wasn't there that day, so I can't say this from my own mouth, but they told me that the girls weren't even nice about it. (BIG SURPRISE) Why do they even ask for them to try their tuxedo's on if there is really nothing their going to fix???? It's a big waste of their time and ours, and we should be INFORMED of this prior to purchasing our tuxedos. There was even one groomsmen that his shoes did not fit him. That could have been resolved if there would have been sample shoes for them to try on.

Next we go to my bridesmaids. The main problem with them was when they needed to get alterations. I would have thought that I would only have to tell one person in the alteration department on how I wanted the bridesmaid dresses to be, and then they would have that on file. No, that isn't how it worked, and it was so unorganized. My bridesmaids said that most of the employees were clueless on what EXACTLY to do, which caused extra trips for my bridesmaids. Their employees should have everything on file, and shouldn't be confused on what to do. Thank goodness that I didn't want to use the shawl that came with my bridesmaid dress because one of my girls said that she never even received one! Wanda, however was the one that did my alterations for my dress, and I just wanted to say that she was great to work with. She actually was like a breath of fresh air, and I am so glad that she was the one doing my alterations. She made me feel like a princess when I had my dress on, and my dress turned out beautiful! Now that is how I anticipated on being treated, she was wonderful. Lastly, I went with the free shoe deal for my bridesmaids, and there was even a problem with that. When my maid of honor went to pick up her shoes they were a size 8 and she ordered a size 6. From what she said, they told her that is was to late to order the right size, and basically they weren't willing to work with her at all. My opinion about that would be that the order should have been checked to make sure it was right instead of waiting until the very last minute.

In conclusion, MB Bride has a huge selection of beautiful gowns to choose from. However, it caused me more stress then anything else did in regards to planning my wedding. If there is one thing that I would have changed about my wedding, I would have went somewhere different instead of MB Bride. I highly DO NOT recommend MB Bride for your wedding. However, my wedding was in 2007, so maybe things have changed? I doubt it. Read less
Services Used: Dress & Attire

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