130x130_sq_1336574585239-mecklenburgbridalgallery

Mecklenburg Bridal Gallery

Pineville , NC
CONTACT US
CONTACT US

LOCATION

9101 Pineville-Matthews Rd., Suite R
Pineville, NC US 28134 (map)

PHONE

704-556-7789

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

We offer Charlotte brides the most extensive selection of wedding dresses unique to any wedding dress shop in North Carolina.

"The fit of your wedding gown is as important as... Read more
We offer Charlotte brides the most extensive selection of wedding dresses unique to any wedding dress shop in North Carolina.

"The fit of your wedding gown is as important as the style you select." That's why we offer on-site alterations by seamstresses who for more than 40 years have cared for bridal gowns. In North Carolina, bridal shops must meet the expectations of today's savvy brides, so experience is a must!

Our wedding dress designers offer any conceivable style, from the informal wedding dress to brilliant couture looks. Give us a call at 704-556-7789 to set-up your appointment. Read less
Dress & Attire

INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Flower Girls, Mother of the Bride, Mother of the Groom
What accessories do you provide?
Garters, Hair Accessories, Jewelry, Shoes, Undergarments, Veils

REVIEWS

4.5
out of 5.0
4.6/5.0
4.5/5.0
4.5/5.0
4.6/5.0
4.4/5.0
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Caitlin
Wedding:
3/27/2015
5.0/5.0
What a fabulous experience! I traveled into town from Philadelphia to shop with my mother and sister to find my wedding dress. I am NOT a happy shopper, but from the moment we walked in it was everything we could have hoped for (frankly, my expectations were low.)

As first time shoppers, Barbara lead us on a quick tour and turned us loose! We were shocked to be allowed to touch and pull on a whim, but we quickly recovered and went every whichway, pulling and hanging. Barbara kept up with good humor and grace, pulling a few of her own recommendations.

I dressed in a beautiful, full-sized room, and Barbara waited patiently outside until I called for help, where we'd parade around the store for opinions (when I felt like leaving the room, which was more often than expected, considering I'm a plus-sized bride!)

We must have tried on 40 dresses (and pulled a few dozen more)- even my mother found something appealing to her MOB tastes :) We ended up leaving the store to check out other options, but received no pressure, no sales pitch- nothing.

Soon we regretted not asking the prices, but we were worried for nothing. Prices were the best of anywhere we looked (even some at Davids Bridal, but that was a holy terror all on it's own). We went back to MBG "just to look one more time", and Barbara let us stay in the room and try it again, and we walked out with an order!

Pictures allowed, touching the dresses allowed (why should I even have to post that as a perk?!), plus sized brides welcome- short of an endless champagne fountain, this place MUST be your first stop.
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
5.0/5.0
I had the most wonderful experience at Mecklenburg Bridal Gallery. My consultant helped me figure out the best silhouette for my body type and I ended up finding my most perfect gown! I had gone to other stores in Charlotte but their gowns didn't compare to the selection and service I found at Mecklenburg Bridal. I'm so happy! Thank you to my Consultant, Barbara, for all of your help. You made my visit awesome!
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
5.0/5.0
The experience at Meckelneburg Bridal was wonderful!! So many options, something for every bride, and great price ranges. If you are looking for a great selection with friendly bridal staff you must go here!! We traveled from out of town and they were so wonderful professionally and with their selection that I canceled my next appointment for the day! Go check them out, and ask for Claudia! :)
Services Used: Dress & Attire
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Private User
Wedding:
10/4/2014
5.0/5.0
I did not end up buying my dress here, but my experience here was so wonderful I would recommend this store to anyone. From the moment when we arrived the sales personnel was responsive and personal. Claudia chose beautiful gowns for me to try on, and made me feel like a princess. The store was clean, well lit, and a great setup for my family to view me trying on the gowns. They have an excellent selection of dresses for every price range and figure.
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
5.0/5.0
Everyone was amazing!!! They made finding my dress very easy. Super friendly and very knowledgeable.
Services Used: Dress & Attire
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Lauren
Wedding:
6/13/2014
5.0/5.0
I could not have imagined getting a better experience at any other Bridal Boutique than the experience I had at Mecklenburg Bridal Gallery to buy my Wedding Dress (and I had been to over 7 Bridal Boutiques before going to Mecklenburg Bridal Gallery). Over 9 Months ago when I first walked into their boutique to search for my Wedding dress, by myself mind you, it was such a pleasure immediately from the start. Barbara was my assigned Bridal Consultant that day, and she went above and beyond to help me find THE dress! From walking around the store with me, taking my picture and holding my phone so that I could FaceTime with my Mother back home when I found the dress, Barbara continued to build the relationship to make it the best experience for me possible. Over the months of ordering the dress, making appointments for fittings, bringing my Bridesmaids by the Boutique to see the dress and finally picking it up right before leaving for my Wedding, Barbara made sure she was always working every time I was planning on coming by the store, always had my dress already waiting in a dressing room for me and was there to assist any way possible. Not only for the designers of gowns they offer and the overall quality and space that is in the store, Barbara and the team at Mecklenburg Bridal Gallery really makes sure you have the most pleasurable experience and you really do form a relationship over the months it takes until your dress comes in and even afterwards! It’s not just a Wedding dress sale/purchase to them, it is the full experience because every girl will remember that moment when she tried on THE dress and why not have that moment in a store that has the full package? Mecklenburg Bridal Gallery is that place to go.
Services Used: Dress & Attire
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AnnMarie
Wedding:
6/7/2014
5.0/5.0
Everything about Mecklenburg Bridal was wonderful!! My experience was so pleasant. Barbara was perfect!!! Her personality and her experience made my dress shopping so fun! My dress was all I ever hoped and dreamed it would be! I can't say enough good things about my experience!!!!
Services Used: Dress & Attire
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Katherine
Wedding:
5/17/2014
5.0/5.0
My experience was exactly what I wanted
...stress-free, not too pushy, and very professional. Everyone I had contact with was very friendly and my dress was fabulous!
Services Used: Dress & Attire
Mecklenburg Bridal Gallery responded with the following comments:

Thanks so much Katherine! So pleased your had a great experience! We would also love for you to share your pictures on our Facebook page if time allows! Karen Chase/Owner
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Lisa
Wedding:
5/10/2014
5.0/5.0
I don't even know where to start... My dress was gorgeous!! I got tons of compliments all night long and tears from my husband as I was walking out. Everyone in the salon is wonderful and sweet.
Services Used: Dress & Attire
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leigh
Wedding:
4/26/2014
5.0/5.0
We received excellent service and could not have been happier with the dresses we purchased from Mecklenburg Bridal. The price was reasonable and the quality was excellent. We used Mecklenburg Bridal for dresses for the bride, brides maids, mother of the bride and mother of the groom.
Services Used: Dress & Attire
Mecklenburg Bridal Gallery responded with the following comments:

Thanks so much Leigh! What a pleasure to have assisted you with all of your party......and an awesome looking group I might add! Especially the bride! :)
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Lauren
Wedding:
4/26/2014
5.0/5.0
I purchased my wedding gown from Mecklenburg Bridal and had a fantastic experience! Everyone was so nice and knowledgeable!
Services Used: Dress & Attire
Mecklenburg Bridal Gallery responded with the following comments:

We are so glad you were pleased with your experience, Lauren! We would also love to see your pictures on our facebook page some day! Thanks!
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Cindy
Wedding:
4/12/2014
5.0/5.0
This was a second wedding for me and I didn't want a traditional white gown. I was blown away by their selection of beautiful formal gowns. We also purchased the perfect brides made dresses that made my daughters very happy. What an accomplishment!
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
These are the nicest, most helpful people! My family has purchased from this shop several times, and any time that there has been an issue with purchase, they have done everything in their power to accomodate our needs. My mother's dress looked cheap, and mis-colored when it arrived, and the designer was no help, so they Mecklenburg took it back and she was able to pick a new dress. When my fiance and I were going through a hard time, they allowed us to take the deposit off of the dress I selected until everything worked out. Beyond being extremely friendly and helpful, they understand that everything does not always go as planned, and they work to make it as best as possible. I HIGHLY reccommend them (Ask for Barbara).
Services Used: Dress & Attire
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Lauren
Wedding:
6/1/2013
5.0/5.0
Mecklenburg Bridal was the first place I looked for my wedding dress and I was lucky enough to work with Barbara. She was extremely nice and made the process so relaxing (no pressure!) and fun. After describing to her what I thought I wanted, she immediately picked several dresses matching my description and I ended up purchasing the very first dress she picked out and that I tried on. No need to go anywhere else! I also had my alterations done at Mecklenburg Bridal and was thrilled with how well that process went. If you schedule an appt at Mecklenburg Bridal, be sure to ask for Barbara!
Services Used: Dress & Attire
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Bonnie
Wedding:
5/4/2013
5.0/5.0
Buying my dress here was a wonderful experience. Highly recommend them!
Services Used: Dress & Attire
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Megan
Wedding:
1/5/2013
5.0/5.0
I had an appointment to go in on a Saturday to look for dresses. My mom and sister accompanied me and we had a wonderful experience. Barbara did a great job of giving us space and time to look around, then helped us pull dresses we might not have considered but looked wonderful on. I purchased my dress at the very end of March and it arrived towards the end of September. They also did my fittings and I was pleased with the result after the alterations. The dress was pressed, cleaned and packaged very nicely.
Services Used: Dress & Attire
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Holly
Wedding:
12/1/2012
5.0/5.0
I really enjoyed my experience at Mecklenburg Bridal. I had Barbara as my consultant and she was amazingly friendly and helpful. I like that the store has dresses arranged by style, rather than designers like other stores - this helped me really zone in on exactly what I was looking for. And I also liked that I was able to pick whatever and how ever many dresses that I wanted. I never felt pressured or rushed, like I felt at two other stores I visited. And while it was a busy Saturday, I still felt like I got plenty of attention. I love, LOVE my dress and cannot wait to see it when it comes in!
Services Used: Dress & Attire
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Tara
Wedding:
11/3/2012
5.0/5.0
I was so nervous about shopping for a dress, but Barbara at Mecklenburg Bridal made it such a great experience. They have a great selection of beautiful dresses, and I didn't feel pressured or rushed while shopping at all. Everyone was so friendly, and very professional.
Services Used: Dress & Attire
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Meg Sham
Wedding:
9/29/2012
5.0/5.0
Loved everything about my experience working with them. They were so great to work with and just really took care of both my mother and me while we looked for dresses. We actually started here because they were one of the only places that carried the designer I was looking for and ended up trying on only 8 or 10 dresses before finding the perfect one. They were very patient and allowed me to think about it and come in again to try it on one more time in order to make my decision.

What I loved most about the experience was the quality of the alterations. The woman they have their doing alterations is AMAZING and did such a fantastic job making sure my dress fit perfectly and was so flattering on me. Additionally the lady they have that does veils helped us restore my heirloom veil to near perfection.

My mother had a harder time then I did finding a dress and they were so great to her and worked hard to make sure she felt as good as I did in her dress on my wedding day!

Highly recommend working with them!
Services Used: Dress & Attire
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Lindsey
Wedding:
8/7/2012
5.0/5.0
Mecklenburg Bridal Gallery was the first and last place I went to find my dress. I spent approximately four hours searching for the right dress, but the sales associate who helped me, Claudia, was wonderful and extremely patient. I told her some of my ideas and she ended up picking me out the most perfect dress. They were able to get my dress in just in time and alterations were done by a wonderful woman who works there at the store. Everything worked out perfectly! Unlike other stores, I didn't have to make an appointment to go look for a dress. I would strongly recommend this great bridal gallery to any bride searching for their perfect dress!
Services Used: Dress & Attire
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Kelli
Wedding:
6/30/2012
5.0/5.0
Mecklenburg Bridal was great! They were so great in helping me find the perfect dress for my special day. The whole staff was friendly and patient in helping me choose earrings and shoes too. I recommend this vendor to anyone around the area looking for a great selection in great priced dresses!
Services Used: Dress & Attire
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Catherine
Wedding:
5/12/2012
5.0/5.0
Thanks to Barbara at Mecklenburg Bridal, I had the most wonderful gown shopping experience. I had worked with other consultants at the store, but Barbara was there from day one. She helped everything go along so smoothly. Every time I spoke with Barbara, she instantly put a smile on my face. If I ever had any questions I knew exactly who to call. My dress was not only beautiful, but also affordable. Linda in alterations did amazing work and made my dress fit as if it was custom made. On my wedding day, I felt like a beautiful bride.
Services Used: Dress & Attire
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Lara
Wedding:
12/30/2011
5.0/5.0
Susanne and the other members of the Mecklenburg Bridal team were wonderful to work with. They did a great job helping me select the gown that was perfect for me. The alterations staff were also great. They got the dress right the first time so I did not have to make multiple trips to keep trying it on.
Services Used: Dress & Attire
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toobluedaisy
Wedding:
10/8/2011
5.0/5.0
Jet Taylor, who formally worked out of Mecklenberg Bridal, is truly an artist with lace and gemstones! She reworked my mother's veil and turned it into a perfect accessory for my wedding day. Jet and I removed the 1980's headband and lace and then she hand stitched lace removed from the long bell sleeves of my matching bolero. Everything about the resulting veil was perfect, from my 'something old' to the super grip hair comb.
I highly endorse this wonderful woman, but I did choose not to do business with Mecklenburg Bridal, where Jet Taylor previously had her shop.
Services Used: Dress & Attire
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Kerry
Wedding:
6/25/2011
5.0/5.0
I came in to look at dresses at Mecklenburg Bridal and I had an amazing experience! We were helped by Kay who was so nice and helpful!! She let us look through the dresses and pick out the ones we liked which we loved! When we were looking at a dress on, she would say how nice it looked and would give my mother and I time to talk it over ourselves. We found the dress that day and they were so great with helping me that my bridal party and mother all got there dresses there too! Everything came in on time and alterations done on the dresses looked and fit great! I tell every bride I know to go to Mecklenburg Bridal! GREAT PRICES, AMAZING SERVICES, AND BEAUTIFUL DRESSES!
Services Used: Dress & Attire
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Kathy S C
Wedding:
6/13/2010
5.0/5.0
This is one bridal gallery that you cannot afford to miss if you are looking for excellent service, broad selection, and an atmosphere that will help you make the best choice possible for your wedding gown, bridesmaid dresses or mother of the bride/groom gowns. I have purchased a wedding gown for my daughter, bridesmaid gowns, and gown for myself for her wedding as well as my daughter-in-law purchasing her wedding gown and gowns for her entire wedding party. All were stunning, with excellent caring service towards each of us! This store deserves 5+ star rating for the personalized attention given to me and my family! The store layout is beautiful with lots of mirrors and area for the brides to gain a full picture of how they appear in each gown. I don't believe that you will find a better selection of gowns anywhere in the area - whether it is for bridal, bridesmaid, or mothers! Check it out!
Services Used: Dress & Attire
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Meredithl618
Wedding:
5/22/2010
5.0/5.0
I live in Raleigh but ordered my dress from Mecklenberg Bridal Gallery after speaking on the phone with Kay. She was great to work with and kept me up to date throughout the entire ordering process. I couldn't have been happier with how my gown came out. It was gorgeous and I am so thankful for their help.
Services Used: Dress & Attire
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cass
Wedding:
10/8/2009
5.0/5.0
Mecklenburg Bridal is every brides dream! The staff, the selection, the professionalism. Even if they are out of your area give them a call, it will be well worth it!
Services Used: Dress & Attire
Mecklenburg Bridal Gallery responded with the following comments:

Your kind words are most appreciated!! We all work extremely hard to assure that each and every client gets the best service and information possible! Thank you for coming and for taking the time to review!
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Anonymous
Wedding:
Recently Married
4.9/5.0
I love my dress! Everyone was nice and easy to work with!
Services Used: Dress & Attire
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Shannon Brandy
Wedding:
3/23/2013
4.9/5.0
I was the last minute bride who showed up without a clue as to what I wanted. I found the perfect dress from their huge selection within 30 minutes! Barbara was fantastic to work with and always had a smile. A rush order had to be placed and my dress arrived 2 weeks earlier than I was quoted. Once again, Barbara was there to assist me with a smile! I may have found a dress elsewhere for less but the perfect dress combined with a wonderful experience was well worth the amount spent! They were recommended to me and I'd certainly recommend them to everyone else!
Services Used: Dress & Attire
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Kenyanta
Wedding:
11/17/2012
4.9/5.0
My consultant was Shalita and she was so patient, professional, and a joy to work with. Shalita followed up with me on my orders and was very hands on throughout the entire process. We ordered my dress, the flower girl dresses, veil, and accessories from Mecklenburg Bridal. Thanks to the professionalism of Shalita the entire ordering process was easy too. I recommend Mecklenburg Bridal to any bride-to-be. I'm sure she will be just as pleased I was.
Services Used: Dress & Attire
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Lindsay
Wedding:
9/7/2013
4.8/5.0
The service at Mecklenburg Bridal is wonderful. I loved my dress and they were very accomodating.
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.8/5.0
The selection here was great! I found the dress I had imagined, and the service was impeccable. The show floor is beautiful, so you feel like you are in "say yes to the dress". I would recommend any bride's search start here!
Services Used: Dress & Attire
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Coraphillips
Wedding:
6/26/2010
4.8/5.0
I came to Mecklenburg Bridal after a horrible experience at David's Bridal. Vania allowed me to pick out the dresses that I thought would best compliment me, and she chose several as well. She was very patient and even allowed me to go home and contemplate my options (I was stuck between two very flattering but different dresses). When I returned I purchased my dress, and went through the whole fitting procedure with them as well. I'm a bit of a tomboy when it came to all of the pomp and circumstance of the "wedding thing", but the Vania always leveled with me when I wasn't sure about certain things (like coming in to try on the dress before I picked it up, or getting it pressed before I take it) and I'm glad I listened to her.

Thank-you Mecklenburg bridal!

(I ended up taking off the slip after the pre-wedding pictures...it was HOT!)
Services Used: Dress & Attire
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lrh
Wedding:
5/15/2010
4.8/5.0
I had a great experience at Mecklenburg Bridal. When I came in and said that my wedding was 5 months away, no one made me feel bad about the lack of time to get a dress in. They explained my options and made me feel more than comfortable when the entire situation could have been very stressful. They delivered exactly as they promised - a beautiful dress in four months and two fittings in 4 weeks. The dress was beautiful, and I am so thankful for their help.
Services Used: Dress & Attire
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Caren
Wedding:
7/17/2010
4.7/5.0
Very attentive and pleasant.
Services Used: Dress & Attire
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Private User
Wedding:
8/31/2013
4.6/5.0
I loved Shaleeta from Mecklenburg Bridal. My wedding dress experience was dreamy.
Services Used: Dress & Attire
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Lucy
Wedding:
5/4/2013
4.5/5.0
came into the store on the second day of dress shopping and was glad to be in a nice big bright space and while we looked through a lot of dresses and tried on a bunch I was glad when another fitting room relinquished their dresses and Claudia brought me the Paloma Blanca dress she thought I'd like and she was right!! But the best part about the experience was the stylist Antonia who designed and made my beautiful veil with a ribbon hem and handmade three delicate flowers for my hair with the tiniest crystal centers that matched the flower on my dress!!While having the veil consultation after my first dress fitting she saw me in my dress and helped me choose the little bolero I wore for the church ceremony then ended it by sketching me in my dress and veil for the final touch on the order- I am having it framed it's so beautiful! So after ypu find "the dress" make an appointment with Antonia for your veil or overall bridal look.
Services Used: Dress & Attire
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Stacy
Wedding:
4/30/2011
4.4/5.0
On the hunt for my wedding gown, I had no clue as to what I liked. I ended up falling in love with a beautiful, strapless, lace gown with a gorgeous lace train. Mecklenburg Bridal had a vast selection of wedding dresses and they were extremely friendly about my “dig in and try every single one on” approach. I liked the fact that they guided me into how to select my dress and didn’t just leave me to fend for myself.

Once I found my perfect dress, I was even able to bargain a bit with them to get the price reduced a bit. They were a great bridal boutique to work with and I was happy to do business with them. I also ended up getting my veil there from Jet. Overall, I would definitely say to check this place out if searching for a bridal store with lots of selection. I was very happy with my experience with Mecklenburg Bridal!
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.3/5.0
I loved my dress. The only complaint I have for this company is they told me my dress would be back at the beginning of the month and it was 2 weeks later. I planned my wedding in 4 months so that 2 weeks was a lot of time. Other than that my alterations were done in a timely manner and done well. The shopping experience was great and the consultants are super nice.
Services Used: Dress & Attire
Mecklenburg Bridal Gallery responded with the following comments:

Thanks so much for taking the time to write a review! Unfortunately, when we are given the shipping time, we have no control if it arrives a few days later than we were told. That is why it is important for all future brides to understand that there can be shipping delays along the way....but we try our very best to keep the manufacturers on track!
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Anonymous
Wedding:
Recently Married
4.2/5.0
When I first arrived at MBG I was working with Bunny and she was absolutely awesome! She made me feel like the most beautiful bride-to-be and helped me with whatever I needed. I chose my dress after trying on only 5! When I returned later, Bunny was no longer there unfortunately, but I was able to work with some other kind ladies. If you're looking for a dress in NC, this is the place to go!
Services Used: Dress & Attire
Mecklenburg Bridal Gallery responded with the following comments:

Thank you so much for your wonderful recommendation! And we are so pleased to be a part of your happy time! Best Wishes!
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Brittany
Wedding:
11/11/2011
3.4/5.0
I bought my dress from Mecklenburg Bridal and also got all of my wedding party dresses from here. We also ordered shoes and things like that. The service was excellent at first and then my dress came in too short. The reaction was a bit rocky initially, but, it got a little better. The situation was resolved in a timely manner thanks to Karen, the owner. I would recommend working with her if you have an issue because otherwise you will get the run around. The other staff in the store seems to be friendly until you get on their nerves. Also, when things come in they arent on top of calling and informing of arrival. Overall, the experience was not bad but there were just disconnects. Would highly recommend Jet who works in the store occasionally to sell veils. She does not work for Mecklenburg Bridal.
Services Used: Dress & Attire
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Elizabeth
Wedding:
8/7/2010
3.2/5.0
I did not enjoy my experience with Mecklenburg Bridal Gallery. My consultant was overbooked that day, and she was hardly around at all. When she was around, she spent more time trying to convince me how much she cared than actually helping. My mother and maid of honor picked out and tried on all of the dresses alone. When my mother returned to buy her dress for the wedding, they were anything but helpful. She ended up buying a dress from another salon (Impressions Bridal in Concord, NC), where I found the same dress I bought from Mecklenburg Bridal Gallery for $100 cheaper. Then, after I had my first fitting, they called and said they noticed a problem with the fabric when they were pressing my dress (3 weeks before I actually needed it). They then had to reorder another one, and I had to completely change my schedule to get back in for another fitting. I wasn't able to try my dress on again until I needed it for my bridal portrait. Overall, they are unhelpful, some of the salespeople are borderline rude, and they are overpriced.
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
3.0/5.0
Let me start this by saying my dress was absolutely GORGEOUS. It was a Paloma Blanca and Mecklenburg Bridal is the only people in Charlotte that carry that line. We were lucky to stumble upon them for that reason, for sure! I will say that during our 9 month relationship I was handed off not once, not twice, but THREE times to different bridal consultants due to turnover of employees. It was sad because I feel like 90% of the reason I loved this place was because of my first consultant that sold me the dress....LOVED HER. She made my experience so special! Anyways, as far as responsiveness goes, I had to constantly follow up with them to ask for things. I asked for a swatch of my dress 3 times and to this day never got one. I also was told my dress would be in by the end of January so I called at the end of January and they said "Yep it's here!" ...I was very confused and asked when they were planning on calling to let me know. The pricing for the alterations was pretty obscene. All I had done were cups sewn in, 1 inch taken off the bottom and my bustle and it was about $300. The cups were just simply hand stitched in (I felt like I could have done it myself...) and I had to personally direct the seamstress on where I wanted the dress bustled. She wanted to cut off the sides of my dress and completely change the style of it instead of bustling it...it was bizarre. My dress ended up beautiful and it was my dream dress but that part was kind of annoying. I would still recommend going there if you live in Charlotte so that you can take a look at the Paloma Blanca line but just know that you will have to be very organized and take control of the situation with these people to get things done the way they should be done.
Services Used: Dress & Attire
Mecklenburg Bridal Gallery responded with the following comments:

We are so happy you loved your gown! As you can see from the majority of our brides comments, we work very hard to cover each detail for each bride......and we continue to strive for 100%.....not always achieving that. Unfortunately, we do have employee turnover sometimes, and will work harder if we ever have that situation again. We aim to please...not disappoint! Karen Chase/Owner
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AngelaJ
Wedding:
6/4/2011
2.8/5.0
We had problems with the appointment and with the alterations. I loved the dress but wish I could have purchased it from someone else.
Services Used: Dress & Attire
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Kristal
Wedding:
10/21/2011
2.3/5.0
I purchased my wedding gown at Mecklenburg Bridal Gallery. Although I am thankful that I went there because I found my dream dress at a great price, I wouldn't necessarily recommend this shop to future brides.

The shop lacked character and the sales staff is not very friendly. I really felt like I was fending for myself in there, versus other dress shops where the sales person was there for me every step of the way (Poffie Girls in Gastonia and Classic Bridal and Formal in Davidson).

When I went for my appointment for a veil, I was told that I either had to change into my dress in the bathroom or be very very quick with the dressing room (as someone else had an appointment to try on dresses---although I also had an appointment to try on veils with my dress). The whole experience felt rushed and the woman selling veils was rude---until she thought she would be able to sell me one (when she became very transparently friendly).

If you are looking for a decent price on a dress, Mecklenburg Bridal Gallery can definitely offer that. But if you are going for the whole experience (and dresses that aren't badly priced either), I would recommend Poffie Girls or Classic Bridal and Formal in Davidson (which has recently moved to Cornelius.)
Services Used: Dress & Attire
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Private User
Wedding:
5/3/2014
1.7/5.0
Working with Mecklenburg bridal was an absolute mess. Mecklenburg bridal is 2 hours from my home because that is the only shop close to me. I found my dream dress! After buying the dress the whole thing became one problem after the next. The 1st problem was I wanted to change the size that I ordered because I felt it was to big. They had not placed the order yet so I called to change it before the order was place. The manager wanted to argue with me and wouldn't change the size. I had to go somewhere local and have myself remeasured before they would agree to order a size down. When the dress came in nobody called because my consultant was no longer there. It wasn't until the manager called and left me a nasty message asking me for my credit card number I didn't even know the dress was in. I called and talked to the manager, Claudia, who was demanding I give her my credit card over the phone. I was not the one paying for the dress and I did not have my dads credit card on hand. When I told her this she told me I needed my dad to call ASAP and give her payment. I told her I was not informed the dress was even in and I wanted to see the dress with my own two eyes before I payed the rest of the balance. She basically threaten me that if I did not come in the shop by Saturday my dress was no longer mine. So I took off work on Saturday and came to try on and pay for the dress. Luckily, I got the smaller size because my dress needed to be altered a good bit. If that is not a horrible enough experience it gets worst. My mom wanted to order all the dresses from the same shop so I got my 8 bridesmaid dresses from there too. They took 5 months to come in and when my bridesmaid and mom called to ask about the dress the staff was incredibly rude about it. I had to take off another day just to go get the dresses so they could get altered in time for the wedding. You would think after purchasing 10 expensive dresses from this shop they would be more organized and friendly.
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
0.5/5.0
When I placed my order I never received a confirmation that the order and contract had been received or of an expected arrival date. I reached out several weeks later and was told they would arrive a month before my wedding, cutting it very close with alterations. Once the dresses arrived they were in a color that was royal blue when I was expecting navy. I was told that I was responsible for checking the color on the label or in the swatch book. I assumed that saying 'navy' would get me the color of the dress that I tried on and came to the store to see. I was so upset and was told that nothing could be done as I had signed a contract and that I should 'try to make the dresses work.' With the tablecloths and the groomsmen wearing navy blue the royal blue that arrived would not work so we were out $851 and left to come up with a plan B less than 5 weeks out from our wedding. I was shocked they didn't offer to assist in locating replacement dresses or even try to sell us on samples that they had in the store that might work. After some prodding I was told they could 'try to sell the dresses for 3 months' but couldn't guarantee when or at what price they would sell for. The final straw was when we collected the dresses only to discover that two of the dresses were ordered in an incorrect size. After sharing my story I have heard around town that they have a reputation for errors and poor customer service, makes me a little suspicious of all of the wonderful reviews that they have received. Hopefully they have learned from this situation and will be more thorough and understanding with brides in the future.
Services Used: Dress & Attire
Mecklenburg Bridal Gallery responded with the following comments:

Your maid's gowns were ordered per your signed contract, stating navy was the color selected. You also selected the sizes for your maids personally based on the measurements you provided. We never want to have an unhappy bride, and we are sorry you 'assumed' that Navy was the color that you tried on....as our dress is clearly tagged "Twilight". Most of our maid's gowns have "sample" stamped on them, which is why we could not offer to sell you something else from our stock.

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9101 Pineville-Matthews Rd., Suite R, Pineville, NC 28134 See On Map
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