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Memphis Botanic Garden

Memphis , TN
CONTACT US
CONTACT US

LOCATION

750 Cherry Road
Memphis, TN 38117 US (map)

WEBSITE

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Wedding Venue

INFO FOR WEDDING VENUE

What is the minimum number of guests required to book your venue?
1
How many event spaces or rooms does your venue offer?
4
Describe your venue:
Banquet Hall, Park / Zoo
Describe the style of your venue
City, Garden
What kind of settings are available?
Covered Outdoor, Indoor, Uncovered Outdoor
Which of the following wedding events does your venue service?
Bridal Shower, Ceremony, Engagement Party, Reception
What is the maximum capacity of your venue?
1000
What event services do you offer?
Accommodations, Bridal Suite, Catering / Bar, Event Planning, Event Rentals, Lighting / Sound, Outside Vendors OK, Set Up
What catering services do you offer?
Buffet, Cocktail Reception, Family Style, Hors d'Oeuvres, Plated, Stations
What bar services do you provide?
Bartender(s), Cash Bar, Champagne Toast, House Beer, House Liquor, House Wine, Liquor License, Open Bar, Premium Liquor, Signature Cocktail(s), Specialty Wine
What event items are available?
Aisle Markers, Aisle Runners, Altar/Arches, Audio Equipment, Centerpieces, Chair Covers, Chairs, Dance Floor, Decor, Drapery, Furniture, Lighting, Photobooth, Tables, Tent Accessories, Tents
What transportation and access is available?
Parking, Shuttle, Valet, Wheelchair Access

REVIEWS

3.4
out of 5.0
3.7/5.0
3.1/5.0
3.4/5.0
3.6/5.0
3.3/5.0
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Michelle
Wedding:
11/7/2015
0.8/5.0
This was, by far, the worst vendor for the wedding. I read previous reviews that the coordinator was poor at responding to emails, but I thought "Hey, couldn't be that bad". I was wrong. I had to email her multiple times, and even call her, before I could get a response for anything. She was not helpful or flexible for anything.

Originally I was told that I was not allowed access to the bridal suite because I wasn't having my reception there. I ended up having a meeting with her colleague, who told me that was not true. I could reserve it for a fee. Her colleague also informed me there was a set up and delivery fee for the chairs. The original coordinator never told me that.

I think the worst thing that happened was I informed her, via email and a phone conversation, which credit card I wanted her to use for the balance. And she used the wrong card. When she tried to fix it, she charged the full amount to the correct card, instead of just the balance that was due. So I had to call her again, to get a refund on the wrong card and a refund for what we were overcharged. It was resolved in the end, but there was a lot of money I couldn't access, due to how long it takes the bank, the week of my wedding because of this.

I would caution anyone considering them, due to these difficulties.
This was, by far, the worst vendor for the wedding. I read previous reviews that the coordinator was poor at responding to Read more...
This was, by far, the worst vendor for the wedding. I read previous reviews that the coordinator was poor at responding to emails, but I thought "Hey, couldn't be that bad". I was wrong. I had to email her multiple times, and even call her, before I could get a response for anything. She was not helpful or flexible for anything.

Originally I was told that I was not allowed access to the bridal suite because I wasn't having my reception there. I ended up having a meeting with her colleague, who told me that was not true. I could reserve it for a fee. Her colleague also informed me there was a set up and delivery fee for the chairs. The original coordinator never told me that.

I think the worst thing that happened was I informed her, via email and a phone conversation, which credit card I wanted her to use for the balance. And she used the wrong card. When she tried to fix it, she charged the full amount to the correct card, instead of just the balance that was due. So I had to call her again, to get a refund on the wrong card and a refund for what we were overcharged. It was resolved in the end, but there was a lot of money I couldn't access, due to how long it takes the bank, the week of my wedding because of this.

I would caution anyone considering them, due to these difficulties. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
Recently Married
4.0/5.0
I loved it! Absolutely beautiful venue!
I loved it! Absolutely beautiful venue!
I loved it! Absolutely beautiful venue! Read less
Services Used: Wedding Venue
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Misbah Maaheen
Wedding:
8/15/2015
4.7/5.0
Jeniffer Hamblin is great work work with. She is very professional and answers all the questions you have and is very responsive.

I had my wedding at Botanic gardens and we loved everything about the venue. We already read that you have to ask all your questions to them in detail which is exactly what we did. Right from the beginning, Jennifer was very clear about what is included in the rental, what isn't. We went to Botanic gardens a lot of times to figure out stuff and they always welcomed us and answered our questions.

It was a bit pricey since we had to bring everything on our own (Service, plates, etc.) Although we used an approved caterer, we were charged $2 per guest as it was not a caterer on their list, would be great if they change their policies and waive that $2 fee off.

We got lucky as there were no other events planned earlier on that day and our decorator got more time to decorate. Overall the venue is really really beautiful, makes a great place for pictures. The place has so much personality in itself. Couldn't imagine getting married elsewhere. We had a big fat Indian wedding and Botanic gardens was a perfect venue for us.
Jeniffer Hamblin is great work work with. She is very professional and answers all the questions you have and is very Read more...
Jeniffer Hamblin is great work work with. She is very professional and answers all the questions you have and is very responsive.

I had my wedding at Botanic gardens and we loved everything about the venue. We already read that you have to ask all your questions to them in detail which is exactly what we did. Right from the beginning, Jennifer was very clear about what is included in the rental, what isn't. We went to Botanic gardens a lot of times to figure out stuff and they always welcomed us and answered our questions.

It was a bit pricey since we had to bring everything on our own (Service, plates, etc.) Although we used an approved caterer, we were charged $2 per guest as it was not a caterer on their list, would be great if they change their policies and waive that $2 fee off.

We got lucky as there were no other events planned earlier on that day and our decorator got more time to decorate. Overall the venue is really really beautiful, makes a great place for pictures. The place has so much personality in itself. Couldn't imagine getting married elsewhere. We had a big fat Indian wedding and Botanic gardens was a perfect venue for us. Read less
Services Used: Wedding Venue
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Caitlyn
Wedding:
10/4/2014
2.6/5.0
MBG is such a beautiful place, but it's a shame working with them is such a nightmare. I would cautiously recommend using them purely because of the amazing gardens and that my wedding was absolutely beautiful. However. The rental department is impossible to get in touch with. If you are looking into MBG for your wedding, write down and ask EVERY QUESTION IMAGINABLE. I would say email them so everything is in writing but you won't receive an answer. For example, you have to specifically ask to reserve the brides room otherwise that's not a part of your rental. What? We also got the surprise on the morning of the wedding that we didn't get the groom's room for all the guys to get dressed in. Well we did but they didn't have it down. So on my wedding day, I'm having to go back through all my papers to find PROOF that we reserved this room. I found that a little ridiculous. Overall, the place is beautiful. But be careful in using them and keep every piece of paper they give you, especially if it has pricing on it!
MBG is such a beautiful place, but it's a shame working with them is such a nightmare. I would cautiously recommend using Read more...
MBG is such a beautiful place, but it's a shame working with them is such a nightmare. I would cautiously recommend using them purely because of the amazing gardens and that my wedding was absolutely beautiful. However. The rental department is impossible to get in touch with. If you are looking into MBG for your wedding, write down and ask EVERY QUESTION IMAGINABLE. I would say email them so everything is in writing but you won't receive an answer. For example, you have to specifically ask to reserve the brides room otherwise that's not a part of your rental. What? We also got the surprise on the morning of the wedding that we didn't get the groom's room for all the guys to get dressed in. Well we did but they didn't have it down. So on my wedding day, I'm having to go back through all my papers to find PROOF that we reserved this room. I found that a little ridiculous. Overall, the place is beautiful. But be careful in using them and keep every piece of paper they give you, especially if it has pricing on it! Read less
Services Used: Wedding Venue
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Annie
Wedding:
9/20/2014
2.0/5.0
Jennifer, the event coordinator, is very difficult to reach by email and almost impossible to contact by phone. She always appears to be in hurry and you get the feeling you are bothering her if you have several questions. Botanical Gardens needs to hire a person who is available and accessible to a bride or her planner. A girl's wedding day is one of the most important days of her life, and vendors need to be professional, responsive, and caring when a bride selects them to be a part of her special day.

Botanical Gardens does not list the time the reception room will be available on the day of the wedding, although you are reassured when you sign the contract that you will have adequate time to decorate. The Goldsmith Room, our reception venue, was also the rain option for our outdoor wedding, For a wedding that was to begin at 6:00 p.m., we were not granted access to the room until 3:00 that afternoon because Jennifer scheduled an event that did not end until 3:00. In hindsight, I would not sign the contract unless they add information that gives the exact time the room will be available that day. Thank goodness we had a phenomenal decorator who came in with his team and transformed the room into an enchanted scene in 3 short hours.

The conference room, which doubled as the Bride's Room, was dirty and I had to have someone to come and clean it when I arrived on the day of the wedding. I had asked for the large table to be removed to make more room for the wedding party, but this was not done. On the day of the wedding, there is no contact person and you are at the mercy of the ladies at the information desk.

Although my daughter's wedding and reception were beautiful, I was extremely disappointed in the customer service I encountered with this venue.
Jennifer, the event coordinator, is very difficult to reach by email and almost impossible to contact by phone. She always Read more...
Jennifer, the event coordinator, is very difficult to reach by email and almost impossible to contact by phone. She always appears to be in hurry and you get the feeling you are bothering her if you have several questions. Botanical Gardens needs to hire a person who is available and accessible to a bride or her planner. A girl's wedding day is one of the most important days of her life, and vendors need to be professional, responsive, and caring when a bride selects them to be a part of her special day.

Botanical Gardens does not list the time the reception room will be available on the day of the wedding, although you are reassured when you sign the contract that you will have adequate time to decorate. The Goldsmith Room, our reception venue, was also the rain option for our outdoor wedding, For a wedding that was to begin at 6:00 p.m., we were not granted access to the room until 3:00 that afternoon because Jennifer scheduled an event that did not end until 3:00. In hindsight, I would not sign the contract unless they add information that gives the exact time the room will be available that day. Thank goodness we had a phenomenal decorator who came in with his team and transformed the room into an enchanted scene in 3 short hours.

The conference room, which doubled as the Bride's Room, was dirty and I had to have someone to come and clean it when I arrived on the day of the wedding. I had asked for the large table to be removed to make more room for the wedding party, but this was not done. On the day of the wedding, there is no contact person and you are at the mercy of the ladies at the information desk.

Although my daughter's wedding and reception were beautiful, I was extremely disappointed in the customer service I encountered with this venue. Read less
Services Used: Wedding Venue
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Mana
Wedding:
8/30/2014
5.0/5.0
Loved everything about this venue! Jennifer was amazing to work with. She was very helpful and flexible in working without very unique multi-cultural wedding. She streamlined much of the process by helping coordinate with many other vendors.
Loved everything about this venue! Jennifer was amazing to work with. She was very helpful and flexible in working without Read more...
Loved everything about this venue! Jennifer was amazing to work with. She was very helpful and flexible in working without very unique multi-cultural wedding. She streamlined much of the process by helping coordinate with many other vendors. Read less
Services Used: Wedding Venue
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crystal
Wedding:
10/7/2012
2.9/5.0
Botanic Gardens is a BEAUTIFUL venue, but it comes at a price. You will be nickeled and dimed for EVERYTHING! The dance floor-extra. The tram-extra. To use the newest pavillon-extra. There is a cost to rent the reception hall and a separate price for the wedding ceremony. You must use their bar services, which are pricey. Flexibility- forget it. The rules are the rules!
The event coordinator is nice enough, but more than likely over-worked with not enough help. She never seems to really have the time to deal with you- always seems rushed to "get it over with", whether it's a phone call or a meeting, in order to move on to the next task.
I'm sure this is ideal in many settings, however, when a bride is spending thousands of dollars, the last thing you want to feel is rushed or like you are being bothersome and hindering another task from being done. Don't bother leaving a message- none of my calls were ever returned! You will do much better with email (maybe), otherwise just keep calling until you get her (after all, you're just planning a wedding). Closer to your wedding date, you will get called to confirm details, but don't look for much else.
Also, make sure your rain alternative is REALLY available (if doing an outdoor ceremony). Luckily, it did not rain on my wedding date, since another event was going on in the lobby which was my designated rain spot.
On the plus side, they do have 8 bistro tables for use at no charge, the brides room is nice (though it was not cleaned from the previous wedding on my day), and it IS a pretty venue and will make for great pics.
Botanic Gardens is a BEAUTIFUL venue, but it comes at a price. You will be nickeled and dimed for EVERYTHING! The dance Read more...
Botanic Gardens is a BEAUTIFUL venue, but it comes at a price. You will be nickeled and dimed for EVERYTHING! The dance floor-extra. The tram-extra. To use the newest pavillon-extra. There is a cost to rent the reception hall and a separate price for the wedding ceremony. You must use their bar services, which are pricey. Flexibility- forget it. The rules are the rules!
The event coordinator is nice enough, but more than likely over-worked with not enough help. She never seems to really have the time to deal with you- always seems rushed to "get it over with", whether it's a phone call or a meeting, in order to move on to the next task.
I'm sure this is ideal in many settings, however, when a bride is spending thousands of dollars, the last thing you want to feel is rushed or like you are being bothersome and hindering another task from being done. Don't bother leaving a message- none of my calls were ever returned! You will do much better with email (maybe), otherwise just keep calling until you get her (after all, you're just planning a wedding). Closer to your wedding date, you will get called to confirm details, but don't look for much else.
Also, make sure your rain alternative is REALLY available (if doing an outdoor ceremony). Luckily, it did not rain on my wedding date, since another event was going on in the lobby which was my designated rain spot.
On the plus side, they do have 8 bistro tables for use at no charge, the brides room is nice (though it was not cleaned from the previous wedding on my day), and it IS a pretty venue and will make for great pics. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
2+ years ago
2.8/5.0
The botanic garden is an absolutely beautiful setting for a wedding and there are many different areas you can choose to have either your ceremony, reception or both in. It is secure, you don't have to worry about your guests having enough parking spaces and it's really nice that they make all the gardens available to you and your guests so you can explore and walk around during the reception.

Now, on to the negative things: it is really expensive for what you get; you have to use their bar services and pay a hefty price for the very limited alcohol choices they have; the event coordinator/contact person there is awful about communicating and not very professional or helpful in general--she is really difficult to get in touch with, never responds in a prompt manner and isn't very good about answering questions fully; the botanic garden basically offers nothing in the way of amenities after you book them as your wedding venue-you don't get chairs for the ceremony, don't have a representative from there to help with coordinating things on the day of the wedding, no decorations of any kind (although in the right season the garden itself would provide decoration enough). And apparently they don't even really provide anyone to kind of check out the place before the wedding to make sure everything is looking OK or something because we found a dead mouse in the garden where we were having the ceremony that we had to clean up ourselves. Overall, I expected much more out of the botanic garden especially since they charge so much for the use of their facilities+the cost of their alcohol. I would have been much more satisfied if the event coordinator had been more professional/helpful/easy to get in touch with or easier to communicate with in general.
The botanic garden is an absolutely beautiful setting for a wedding and there are many different areas you can choose to Read more...
The botanic garden is an absolutely beautiful setting for a wedding and there are many different areas you can choose to have either your ceremony, reception or both in. It is secure, you don't have to worry about your guests having enough parking spaces and it's really nice that they make all the gardens available to you and your guests so you can explore and walk around during the reception.

Now, on to the negative things: it is really expensive for what you get; you have to use their bar services and pay a hefty price for the very limited alcohol choices they have; the event coordinator/contact person there is awful about communicating and not very professional or helpful in general--she is really difficult to get in touch with, never responds in a prompt manner and isn't very good about answering questions fully; the botanic garden basically offers nothing in the way of amenities after you book them as your wedding venue-you don't get chairs for the ceremony, don't have a representative from there to help with coordinating things on the day of the wedding, no decorations of any kind (although in the right season the garden itself would provide decoration enough). And apparently they don't even really provide anyone to kind of check out the place before the wedding to make sure everything is looking OK or something because we found a dead mouse in the garden where we were having the ceremony that we had to clean up ourselves. Overall, I expected much more out of the botanic garden especially since they charge so much for the use of their facilities+the cost of their alcohol. I would have been much more satisfied if the event coordinator had been more professional/helpful/easy to get in touch with or easier to communicate with in general. Read less
Services Used: Wedding Venue
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Krystle
Wedding:
6/9/2012
3.1/5.0
It was a beautiful place to get married at and lots of great photo ops! Price was a little steep for a 30 minute ceremony but it is what it is. They couldn't find our check that paid our balance, and yes, we did bring it but they did find ultimately find it. Other than that, I loved everything about getting married at MBG!
It was a beautiful place to get married at and lots of great photo ops! Price was a little steep for a 30 minute ceremony Read more...
It was a beautiful place to get married at and lots of great photo ops! Price was a little steep for a 30 minute ceremony but it is what it is. They couldn't find our check that paid our balance, and yes, we did bring it but they did find ultimately find it. Other than that, I loved everything about getting married at MBG! Read less
Services Used: Wedding Venue
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abigailsmom7403
Wedding:
6/9/2012
4.2/5.0
A little pricey. We paid $600 for an hour and then had to pay an extra $75 to use the bridal room. You would think that would be included in the price.
A little pricey. We paid $600 for an hour and then had to pay an extra $75 to use the bridal room. You would think that Read more...
A little pricey. We paid $600 for an hour and then had to pay an extra $75 to use the bridal room. You would think that would be included in the price. Read less
Services Used: Wedding Venue

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750 Cherry Road, Memphis, TN 38117 See On Map
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