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(4)

Men's Warehouse

Geneva , IL

LOCATION

Geneva, IL US
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Dress & Attire

REVIEWS

3.0
out of 5.0
2.5/5.0
2.6/5.0
2.9/5.0
3.9/5.0
3.0/5.0
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Nicholas
Wedding:
4/27/2013
1.9/5.0
Pay for what you get. Literally every tux for the groomsmen, ushers, and fathers was messed up. Fitting was quick but it was essentially a worthless trip.
Pay for what you get. Literally every tux for the groomsmen, ushers, and fathers was messed up. Fitting was quick but it Read more...
Pay for what you get. Literally every tux for the groomsmen, ushers, and fathers was messed up. Fitting was quick but it was essentially a worthless trip. Read less
Services Used: Dress & Attire
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Brittany
Wedding:
3/9/2013
4.2/5.0
We had a great experience going to choose the suit that my husband purchased for the wedding, the woman who helped was incredibly patient, and found us options both in our price range, and that he would be able to wear for many more occasions. She also did not try to sell us a cheap product once she realized we were on a budget, his suit was still amazing quality for the price. However, when we went back to pick it up, she was not there, and the gentleman who helped us was extremely rude and uninterested. He did not even greet us when we came in and we had to walk to the back the store and track him down to ask to pick up our order...so it kind of disappointed me since our first experience was so great.
We had a great experience going to choose the suit that my husband purchased for the wedding, the woman who helped was Read more...
We had a great experience going to choose the suit that my husband purchased for the wedding, the woman who helped was incredibly patient, and found us options both in our price range, and that he would be able to wear for many more occasions. She also did not try to sell us a cheap product once she realized we were on a budget, his suit was still amazing quality for the price. However, when we went back to pick it up, she was not there, and the gentleman who helped us was extremely rude and uninterested. He did not even greet us when we came in and we had to walk to the back the store and track him down to ask to pick up our order...so it kind of disappointed me since our first experience was so great. Read less
Services Used: Dress & Attire
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Robin
Wedding:
10/10/2009
4.8/5.0
Good option for tux rental. Quality was very good. A couple minor issues with the color of ties received, but they were able to correct it in the two days before the wedding. The guys were able to get fitted at any location, pick up from their preferred location, and return the items to any location. We were even able to place an order for just ties for the ringbearers. Grooms pants came in as floods and the staff was able to let out the lenght in store while we waited. Groom was also able to get his tux for free with the minimum # of rentals made.
Good option for tux rental. Quality was very good. A couple minor issues with the color of ties received, but they were Read more...
Good option for tux rental. Quality was very good. A couple minor issues with the color of ties received, but they were able to correct it in the two days before the wedding. The guys were able to get fitted at any location, pick up from their preferred location, and return the items to any location. We were even able to place an order for just ties for the ringbearers. Grooms pants came in as floods and the staff was able to let out the lenght in store while we waited. Groom was also able to get his tux for free with the minimum # of rentals made. Read less
Services Used: Dress & Attire
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bboehm
Wedding:
6/20/2008
1.0/5.0
We had an awful experience with Men's Warehouse Tux. We thought that because we were going with a well known company we would get quality service and tuxes, but we did not. After having everyone come in for a tux fitting, 7 out of 9 tuxes had something wrong with them. Either the Jacket was too big, the jacket was too small, the pants were too short, the shoes were too big, the scarf was the wrong color, or the vests were too small. The groom and his attendants went in two days prior to the wedding to pick everything up and the groom's vest was too small. They re-measured him and told him a correct size would be in Friday morning (the morning of the wedding). When the groom returned Friday morning, the vest was still too small. The groom insisted the situation needed to be taken care of, and after explaining how furious he was over the situation, got an employee to drive to their warehouse to get the correct size. You would think that being in the tux business, and after measuring the men several times, that MW Tux would have tuxes that fit the day they need to be done, not 2 hours before the wedding.

Overall, I would not recommend Men's Warehouse Tux, and if you do go with them, make sure to pick up your stuff a few days early so there is enough time to fix all their mistakes.
We had an awful experience with Men's Warehouse Tux. We thought that because we were going with a well known company we Read more...
We had an awful experience with Men's Warehouse Tux. We thought that because we were going with a well known company we would get quality service and tuxes, but we did not. After having everyone come in for a tux fitting, 7 out of 9 tuxes had something wrong with them. Either the Jacket was too big, the jacket was too small, the pants were too short, the shoes were too big, the scarf was the wrong color, or the vests were too small. The groom and his attendants went in two days prior to the wedding to pick everything up and the groom's vest was too small. They re-measured him and told him a correct size would be in Friday morning (the morning of the wedding). When the groom returned Friday morning, the vest was still too small. The groom insisted the situation needed to be taken care of, and after explaining how furious he was over the situation, got an employee to drive to their warehouse to get the correct size. You would think that being in the tux business, and after measuring the men several times, that MW Tux would have tuxes that fit the day they need to be done, not 2 hours before the wedding.

Overall, I would not recommend Men's Warehouse Tux, and if you do go with them, make sure to pick up your stuff a few days early so there is enough time to fix all their mistakes. Read less
Services Used: Dress & Attire
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