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Men;s Warehouse

Westport

LOCATION

Westport, US
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Dress & Attire

REVIEWS

2.2
out of 5.0
1.7/5.0
2.2/5.0
1.8/5.0
3.3/5.0
2.0/5.0
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Helen
Wedding:
9/18/2010
2.8/5.0
Tux's were wrong
Tux's were wrong
Tux's were wrong Read less
Services Used: Dress & Attire
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Meet the Browns
Wedding:
12/19/2009
2.2/5.0
From the onset the staff got our Tux reservations incorrect; our event was December 19th and they logged it in the system as Dec. 14th. We only found this out after one of the groomsmen went to get measured, in another location, for his Tux and when he gave them the date of the wedding they could not find our account in the system. Even after notifying them that the date needed to be updated; no changes were made until 3 weeks later.

The positive side of things was that all of our groomsmen were able to get measured in their home location and pick up locally. Also, they were courteous enough to allow us an additional day for return due to the snow storm on Dec. 19th.

However, when we went to pick up our son's Tux the pants were three inches too short. The staff tried to convince us that he must have grown 3 inches (in a matter of 4 weeks), instead of admitting their mistake.

Nonetheless, the guys looked great in their Tux's.
From the onset the staff got our Tux reservations incorrect; our event was December 19th and they logged it in the system Read more...
From the onset the staff got our Tux reservations incorrect; our event was December 19th and they logged it in the system as Dec. 14th. We only found this out after one of the groomsmen went to get measured, in another location, for his Tux and when he gave them the date of the wedding they could not find our account in the system. Even after notifying them that the date needed to be updated; no changes were made until 3 weeks later.

The positive side of things was that all of our groomsmen were able to get measured in their home location and pick up locally. Also, they were courteous enough to allow us an additional day for return due to the snow storm on Dec. 19th.

However, when we went to pick up our son's Tux the pants were three inches too short. The staff tried to convince us that he must have grown 3 inches (in a matter of 4 weeks), instead of admitting their mistake.

Nonetheless, the guys looked great in their Tux's. Read less
Services Used: Dress & Attire
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longmka
Wedding:
9/18/2009
1.6/5.0
All of the men in our wedding party all arranged tuxedos through Men's Warehouse. Since everyone was located in different parts the country, we opted to go with a national chain. MW was great in that the wedding party could get measured where they lived and pick up in the local store. However, the main problem was that 5 of the 7 men in the wedding party ended up getting an article of clothing that did not fit. Although MW rectified this before the wedding, I am very happy the men did not wait until the last minute to pick up the tuxes. I understand that this is an extremely common problem with MW. For a national chain, you would think that they would teach their employees how to use a measuring tape.
All of the men in our wedding party all arranged tuxedos through Men's Warehouse. Since everyone was located in different Read more...
All of the men in our wedding party all arranged tuxedos through Men's Warehouse. Since everyone was located in different parts the country, we opted to go with a national chain. MW was great in that the wedding party could get measured where they lived and pick up in the local store. However, the main problem was that 5 of the 7 men in the wedding party ended up getting an article of clothing that did not fit. Although MW rectified this before the wedding, I am very happy the men did not wait until the last minute to pick up the tuxes. I understand that this is an extremely common problem with MW. For a national chain, you would think that they would teach their employees how to use a measuring tape. Read less
Services Used: Dress & Attire
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