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Men's Wearhouse & MW Tux

San Diego , CA

LOCATION

San Diego, CA US

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Dress & Attire

REVIEWS

3.6
out of 5.0
3.2/5.0
3.5/5.0
3.4/5.0
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3.8/5.0
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Private User
Wedding:
5/11/2013
2.9/5.0
My husband I have never been so disappointed. At first the customer service was there and they assured us that they could accommodate our large wedding party. Sadly the service was horrible. Not only did our best man not have the correct best and tie, they neglected to order the shoes for 4 of our groomsmen and my husband ( groom) shoes. I was not made aware of this until 4 days before the wedding. It was the most nerve wrecking experience ever. Even though they were able to get the shoes we had to make one too many trips to get everything settled.
My husband I have never been so disappointed. At first the customer service was there and they assured us that they could Read more...
My husband I have never been so disappointed. At first the customer service was there and they assured us that they could accommodate our large wedding party. Sadly the service was horrible. Not only did our best man not have the correct best and tie, they neglected to order the shoes for 4 of our groomsmen and my husband ( groom) shoes. I was not made aware of this until 4 days before the wedding. It was the most nerve wrecking experience ever. Even though they were able to get the shoes we had to make one too many trips to get everything settled. Read less
Services Used: Dress & Attire
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Shane
Wedding:
3/30/2013
5.0/5.0
Really professional and thorough I would suggest them for all your wedding attire
Really professional and thorough I would suggest them for all your wedding attire
Really professional and thorough I would suggest them for all your wedding attire Read less
Services Used: Dress & Attire
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annienienie
Wedding:
3/3/2012
0.5/5.0
YOU GONNA HATE THE WAY IT LOOKS, I GUARANTEE IT.

We did 6 tux renal for the groom, dads, and the groomsmen. First, they got 3 out of 6 measurement wrong. My father in law's suit was completely mess up to a point where he couldn't wear it because it was way too loose & it doesn't have enough time for them to order the new size for him. The groom, which is my husband, has to do the measurement 4 times and still got it wrong! His waist was only 31 but they measured 34 for him. Then they remeasure again and they got 32. The shirt that they ordered was not fitted so it was VERY VERY VERY loose when he wear it. The first thing that they said to me is "Everything looks perfect." I immediately goes insane & ask them "Are you kidding me? This is at least 2 size larger for him!" He look closer and realize it was wrong, he remeasure it again and told us they don't have that size in stock and all he can do is to rush the order for us.

Second, they mess up all the colors! The color of the groom's shirt was wrong! I ordered Ivory but it come back with white. Pocket squares suppose to be plum for groomsmen & the fathers because it suppose to match their vest (plum/purple color) but it comes back ivory for all the groomsmen & the fathers. Since they don't have enough plum pocket squares at that time we have to drive back another to pick up the order for them.

Finally, the girl who work there was very unprofessional, she show us the catalogs & sample of the vest (just a piece of cloths), and she said there's no sample to try on, and even the sample cloths that suppose to resemble the color of the vest is not right because they are VERY VERY DIRTY.

Overall, I WAS EXTREMELY DISAPPOINTED with the service that they provided, it totally stress me out the last minutes and this is definitely not something that you would like to go through right before your wedding. If I have to ask my husband to pick the vendor again, we will definitely go thru other vendor than the men's wearhouse.
YOU GONNA HATE THE WAY IT LOOKS, I GUARANTEE IT.

We did 6 tux renal for the groom, dads, and the groomsmen. Read more...
YOU GONNA HATE THE WAY IT LOOKS, I GUARANTEE IT.

We did 6 tux renal for the groom, dads, and the groomsmen. First, they got 3 out of 6 measurement wrong. My father in law's suit was completely mess up to a point where he couldn't wear it because it was way too loose & it doesn't have enough time for them to order the new size for him. The groom, which is my husband, has to do the measurement 4 times and still got it wrong! His waist was only 31 but they measured 34 for him. Then they remeasure again and they got 32. The shirt that they ordered was not fitted so it was VERY VERY VERY loose when he wear it. The first thing that they said to me is "Everything looks perfect." I immediately goes insane & ask them "Are you kidding me? This is at least 2 size larger for him!" He look closer and realize it was wrong, he remeasure it again and told us they don't have that size in stock and all he can do is to rush the order for us.

Second, they mess up all the colors! The color of the groom's shirt was wrong! I ordered Ivory but it come back with white. Pocket squares suppose to be plum for groomsmen & the fathers because it suppose to match their vest (plum/purple color) but it comes back ivory for all the groomsmen & the fathers. Since they don't have enough plum pocket squares at that time we have to drive back another to pick up the order for them.

Finally, the girl who work there was very unprofessional, she show us the catalogs & sample of the vest (just a piece of cloths), and she said there's no sample to try on, and even the sample cloths that suppose to resemble the color of the vest is not right because they are VERY VERY DIRTY.

Overall, I WAS EXTREMELY DISAPPOINTED with the service that they provided, it totally stress me out the last minutes and this is definitely not something that you would like to go through right before your wedding. If I have to ask my husband to pick the vendor again, we will definitely go thru other vendor than the men's wearhouse. Read less
Services Used: Dress & Attire
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sportyroni25
Wedding:
12/31/2011
2.9/5.0
The Men's Wearhouse provided all of the tuxedos for my ten groomsmen and ring bearer and Father of the Bride. They were flexible in the fact that they allowed me to pick the tux's at one location and then have the groomsmen pick it up at which ever location was convienent for them. However, my Dad's tux had the wrong vest and they were unable to fix the problem. They were a little rude to him regarding their mistake and it was very upsetting. When I called back after the wedding to complain about the unprofessionalism and their lack of service they immediately tried to change their tone but it was too late.
The Men's Wearhouse provided all of the tuxedos for my ten groomsmen and ring bearer and Father of the Bride. They were Read more...
The Men's Wearhouse provided all of the tuxedos for my ten groomsmen and ring bearer and Father of the Bride. They were flexible in the fact that they allowed me to pick the tux's at one location and then have the groomsmen pick it up at which ever location was convienent for them. However, my Dad's tux had the wrong vest and they were unable to fix the problem. They were a little rude to him regarding their mistake and it was very upsetting. When I called back after the wedding to complain about the unprofessionalism and their lack of service they immediately tried to change their tone but it was too late. Read less
Services Used: Dress & Attire
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KristenE
Wedding:
9/4/2011
2.7/5.0
Overall, the Men's Wearhouse worked out great for us, but we got lucky with a really helpful salesgirl in the tux dept at one store. We first went to the store in UTC and we made an appointment with the tux person, and the guy never showed up. We were out on the Men's Wearhouse and I complained to the corporate offices. I got a call and they hooked us up with a very nice and helpful tux sales girl at another location. She was awesome and really helped us out with all of the details. It's good that there are men's wearhouses everywehre so that all of the groomsmen can get their tuxes whever they live. BUT, BEWARE because all sales people are not created equally and there were a number of mistakes made with the ordering/fitting from the different stores.
Overall, the Men's Wearhouse worked out great for us, but we got lucky with a really helpful salesgirl in the tux dept at Read more...
Overall, the Men's Wearhouse worked out great for us, but we got lucky with a really helpful salesgirl in the tux dept at one store. We first went to the store in UTC and we made an appointment with the tux person, and the guy never showed up. We were out on the Men's Wearhouse and I complained to the corporate offices. I got a call and they hooked us up with a very nice and helpful tux sales girl at another location. She was awesome and really helped us out with all of the details. It's good that there are men's wearhouses everywehre so that all of the groomsmen can get their tuxes whever they live. BUT, BEWARE because all sales people are not created equally and there were a number of mistakes made with the ordering/fitting from the different stores. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
4.2/5.0
My husband waited til the last min to get him and is men fitted they helped out without a problem but with a hefty fee. they all looked great it doesn't pay to wait you do.lol
My husband waited til the last min to get him and is men fitted they helped out without a problem but with a hefty fee. Read more...
My husband waited til the last min to get him and is men fitted they helped out without a problem but with a hefty fee. they all looked great it doesn't pay to wait you do.lol Read less
Services Used: Dress & Attire
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rendel22
Wedding:
5/1/2010
4.2/5.0
We used the Chula Vista Center location for the fittings and for any questions we had. Jose the gentleman that helped us did a wonderful job accomodating our requests and answering our questions.

Overall, the Tuxes were a bit "bigger", but everyone still looked good on the day of our wedding.
We used the Chula Vista Center location for the fittings and for any questions we had. Jose the gentleman that helped us Read more...
We used the Chula Vista Center location for the fittings and for any questions we had. Jose the gentleman that helped us did a wonderful job accomodating our requests and answering our questions.

Overall, the Tuxes were a bit "bigger", but everyone still looked good on the day of our wedding. Read less
Services Used: Dress & Attire
130x130 sq 1271751066748 ourlastkissinweddingattire.bmp
Anonymous
Wedding:
2+ years ago
3.8/5.0
Well, you don't really have many choices for tuxedo rentals when trying to match your tux colors to your bridesmaid dresses...so, sadly, Men's Wearhouse and David's Bridal pretty much have a corner on that market so you get stuck paying WAY more than you should have to for a tuxedo (close to 200 for any nice tux). Granted you get the groom's tux free with the rental of 5 other tuxedo's, but you still have to put down a 40 dollar deposit on the groom's tux and you don't get it back until the day you pick it up, so be prepared to shell out money for that. When my fiance (now husband :) and I first went in to Men's Wearhouse to select the men's attire we left feeling very unhappy with the service. They did not offer him the chance to touch, try on, or even see in person the various styles that they had. They gave us the wrong group number for our event and that ended up causing some major problems later on down the road. They also measured him wrong the first time. We were so unhappy and had such a lack of faith in their ability to provide the correct attire that we eventually went back in and had them redo all of the order. The man that helped us the 2nd time was very nice, knowledgeable and gave us back a sense of security about our decision to go with Men's Wearhouse. Our tux orders actually ended up coming in early which was nice because we were able to see if there were any last minute things they would need to fix, which thankfully there were not. All in all we are pleased with what we got from them, the tuxedos looked great and the colors matched perfectly! So, other than the outrageous prices that these places charge to rent a tuxedo for one day...I would recommend them.
Well, you don't really have many choices for tuxedo rentals when trying to match your tux colors to your bridesmaid Read more...
Well, you don't really have many choices for tuxedo rentals when trying to match your tux colors to your bridesmaid dresses...so, sadly, Men's Wearhouse and David's Bridal pretty much have a corner on that market so you get stuck paying WAY more than you should have to for a tuxedo (close to 200 for any nice tux). Granted you get the groom's tux free with the rental of 5 other tuxedo's, but you still have to put down a 40 dollar deposit on the groom's tux and you don't get it back until the day you pick it up, so be prepared to shell out money for that. When my fiance (now husband :) and I first went in to Men's Wearhouse to select the men's attire we left feeling very unhappy with the service. They did not offer him the chance to touch, try on, or even see in person the various styles that they had. They gave us the wrong group number for our event and that ended up causing some major problems later on down the road. They also measured him wrong the first time. We were so unhappy and had such a lack of faith in their ability to provide the correct attire that we eventually went back in and had them redo all of the order. The man that helped us the 2nd time was very nice, knowledgeable and gave us back a sense of security about our decision to go with Men's Wearhouse. Our tux orders actually ended up coming in early which was nice because we were able to see if there were any last minute things they would need to fix, which thankfully there were not. All in all we are pleased with what we got from them, the tuxedos looked great and the colors matched perfectly! So, other than the outrageous prices that these places charge to rent a tuxedo for one day...I would recommend them. Read less
Services Used: Dress & Attire
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Candis
Wedding:
10/3/2009
4.2/5.0
The suits for the guys looked very nice. They also had a variety of colors to look through to match w/the bridesmaids dresses. However, they were understaffed and could not help us right away and we ended up waiting a half an hour for them to tell us to come back another time because they were too busy. This was the one in Grossmont.
The suits for the guys looked very nice. They also had a variety of colors to look through to match w/the bridesmaids Read more...
The suits for the guys looked very nice. They also had a variety of colors to look through to match w/the bridesmaids dresses. However, they were understaffed and could not help us right away and we ended up waiting a half an hour for them to tell us to come back another time because they were too busy. This was the one in Grossmont. Read less
Services Used: Dress & Attire
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kimberlyhershey
Wedding:
3/14/2009
3.1/5.0
Just another tux place. not a lot of options.
Just another tux place. not a lot of options.
Just another tux place. not a lot of options. Read less
Services Used: Dress & Attire
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