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Men's Wearhouse & MW Tux

San Diego , CA

LOCATION

San Diego, CA US

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Dress & Attire

REVIEWS

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Private User
Wedding:
5/11/2013
2.9/5.0
My husband I have never been so disappointed. At first the customer service was there and they assured us that they could accommodate our large wedding party. Sadly the service was horrible. Not only did our best man not have the correct best and tie, they neglected to order the shoes for 4 of our groomsmen and my husband ( groom) shoes. I was not made aware of this until 4 days before the wedding. It was the most nerve wrecking experience ever. Even though they were able to get the shoes we had to make one too many trips to get everything settled.
My husband I have never been so disappointed. At first the customer service was there and they assured us that they could Read more...
My husband I have never been so disappointed. At first the customer service was there and they assured us that they could accommodate our large wedding party. Sadly the service was horrible. Not only did our best man not have the correct best and tie, they neglected to order the shoes for 4 of our groomsmen and my husband ( groom) shoes. I was not made aware of this until 4 days before the wedding. It was the most nerve wrecking experience ever. Even though they were able to get the shoes we had to make one too many trips to get everything settled. Read less
Services Used: Dress & Attire
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Shane
Wedding:
3/30/2013
5.0/5.0
Really professional and thorough I would suggest them for all your wedding attire
Really professional and thorough I would suggest them for all your wedding attire
Really professional and thorough I would suggest them for all your wedding attire Read less
Services Used: Dress & Attire
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annienienie
Wedding:
3/3/2012
0.5/5.0
YOU GONNA HATE THE WAY IT LOOKS, I GUARANTEE IT.

We did 6 tux renal for the groom, dads, and the groomsmen. First, they got 3 out of 6 measurement wrong. My father in law's suit was completely mess up to a point where he couldn't wear it because it was way too loose & it doesn't have enough time for them to order the new size for him. The groom, which is my husband, has to do the measurement 4 times and still got it wrong! His waist was only 31 but they measured 34 for him. Then they remeasure again and they got 32. The shirt that they ordered was not fitted so it was VERY VERY VERY loose when he wear it. The first thing that they said to me is "Everything looks perfect." I immediately goes insane & ask them "Are you kidding me? This is at least 2 size larger for him!" He look closer and realize it was wrong, he remeasure it again and told us they don't have that size in stock and all he can do is to rush the order for us.

Second, they mess up all the colors! The color of the groom's shirt was wrong! I ordered Ivory but it come back with white. Pocket squares suppose to be plum for groomsmen & the fathers because it suppose to match their vest (plum/purple color) but it comes back ivory for all the groomsmen & the fathers. Since they don't have enough plum pocket squares at that time we have to drive back another to pick up the order for them.

Finally, the girl who work there was very unprofessional, she show us the catalogs & sample of the vest (just a piece of cloths), and she said there's no sample to try on, and even the sample cloths that suppose to resemble the color of the vest is not right because they are VERY VERY DIRTY.

Overall, I WAS EXTREMELY DISAPPOINTED with the service that they provided, it totally stress me out the last minutes and this is definitely not something that you would like to go through right before your wedding. If I have to ask my husband to pick the vendor again, we will definitely go thru other vendor than the men's wearhouse.
YOU GONNA HATE THE WAY IT LOOKS, I GUARANTEE IT.

We did 6 tux renal for the groom, dads, and the groomsmen. Read more...
YOU GONNA HATE THE WAY IT LOOKS, I GUARANTEE IT.

We did 6 tux renal for the groom, dads, and the groomsmen. First, they got 3 out of 6 measurement wrong. My father in law's suit was completely mess up to a point where he couldn't wear it because it was way too loose & it doesn't have enough time for them to order the new size for him. The groom, which is my husband, has to do the measurement 4 times and still got it wrong! His waist was only 31 but they measured 34 for him. Then they remeasure again and they got 32. The shirt that they ordered was not fitted so it was VERY VERY VERY loose when he wear it. The first thing that they said to me is "Everything looks perfect." I immediately goes insane & ask them "Are you kidding me? This is at least 2 size larger for him!" He look closer and realize it was wrong, he remeasure it again and told us they don't have that size in stock and all he can do is to rush the order for us.

Second, they mess up all the colors! The color of the groom's shirt was wrong! I ordered Ivory but it come back with white. Pocket squares suppose to be plum for groomsmen & the fathers because it suppose to match their vest (plum/purple color) but it comes back ivory for all the groomsmen & the fathers. Since they don't have enough plum pocket squares at that time we have to drive back another to pick up the order for them.

Finally, the girl who work there was very unprofessional, she show us the catalogs & sample of the vest (just a piece of cloths), and she said there's no sample to try on, and even the sample cloths that suppose to resemble the color of the vest is not right because they are VERY VERY DIRTY.

Overall, I WAS EXTREMELY DISAPPOINTED with the service that they provided, it totally stress me out the last minutes and this is definitely not something that you would like to go through right before your wedding. If I have to ask my husband to pick the vendor again, we will definitely go thru other vendor than the men's wearhouse. Read less
Services Used: Dress & Attire
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sportyroni25
Wedding:
12/31/2011
2.9/5.0
The Men's Wearhouse provided all of the tuxedos for my ten groomsmen and ring bearer and Father of the Bride. They were flexible in the fact that they allowed me to pick the tux's at one location and then have the groomsmen pick it up at which ever location was convienent for them. However, my Dad's tux had the wrong vest and they were unable to fix the problem. They were a little rude to him regarding their mistake and it was very upsetting. When I called back after the wedding to complain about the unprofessionalism and their lack of service they immediately tried to change their tone but it was too late.
The Men's Wearhouse provided all of the tuxedos for my ten groomsmen and ring bearer and Father of the Bride. They were Read more...
The Men's Wearhouse provided all of the tuxedos for my ten groomsmen and ring bearer and Father of the Bride. They were flexible in the fact that they allowed me to pick the tux's at one location and then have the groomsmen pick it up at which ever location was convienent for them. However, my Dad's tux had the wrong vest and they were unable to fix the problem. They were a little rude to him regarding their mistake and it was very upsetting. When I called back after the wedding to complain about the unprofessionalism and their lack of service they immediately tried to change their tone but it was too late. Read less
Services Used: Dress & Attire
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KristenE
Wedding:
9/4/2011
2.7/5.0
Overall, the Men's Wearhouse worked out great for us, but we got lucky with a really helpful salesgirl in the tux dept at one store. We first went to the store in UTC and we made an appointment with the tux person, and the guy never showed up. We were out on the Men's Wearhouse and I complained to the corporate offices. I got a call and they hooked us up with a very nice and helpful tux sales girl at another location. She was awesome and really helped us out with all of the details. It's good that there are men's wearhouses everywehre so that all of the groomsmen can get their tuxes whever they live. BUT, BEWARE because all sales people are not created equally and there were a number of mistakes made with the ordering/fitting from the different stores.
Overall, the Men's Wearhouse worked out great for us, but we got lucky with a really helpful salesgirl in the tux dept at Read more...
Overall, the Men's Wearhouse worked out great for us, but we got lucky with a really helpful salesgirl in the tux dept at one store. We first went to the store in UTC and we made an appointment with the tux person, and the guy never showed up. We were out on the Men's Wearhouse and I complained to the corporate offices. I got a call and they hooked us up with a very nice and helpful tux sales girl at another location. She was awesome and really helped us out with all of the details. It's good that there are men's wearhouses everywehre so that all of the groomsmen can get their tuxes whever they live. BUT, BEWARE because all sales people are not created equally and there were a number of mistakes made with the ordering/fitting from the different stores. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
4.2/5.0
My husband waited til the last min to get him and is men fitted they helped out without a problem but with a hefty fee. they all looked great it doesn't pay to wait you do.lol
My husband waited til the last min to get him and is men fitted they helped out without a problem but with a hefty fee. Read more...
My husband waited til the last min to get him and is men fitted they helped out without a problem but with a hefty fee. they all looked great it doesn't pay to wait you do.lol Read less
Services Used: Dress & Attire
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rendel22
Wedding:
5/1/2010
4.2/5.0
We used the Chula Vista Center location for the fittings and for any questions we had. Jose the gentleman that helped us did a wonderful job accomodating our requests and answering our questions.

Overall, the Tuxes were a bit "bigger", but everyone still looked good on the day of our wedding.
We used the Chula Vista Center location for the fittings and for any questions we had. Jose the gentleman that helped us Read more...
We used the Chula Vista Center location for the fittings and for any questions we had. Jose the gentleman that helped us did a wonderful job accomodating our requests and answering our questions.

Overall, the Tuxes were a bit "bigger", but everyone still looked good on the day of our wedding. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
3.8/5.0
Well, you don't really have many choices for tuxedo rentals when trying to match your tux colors to your bridesmaid dresses...so, sadly, Men's Wearhouse and David's Bridal pretty much have a corner on that market so you get stuck paying WAY more than you should have to for a tuxedo (close to 200 for any nice tux). Granted you get the groom's tux free with the rental of 5 other tuxedo's, but you still have to put down a 40 dollar deposit on the groom's tux and you don't get it back until the day you pick it up, so be prepared to shell out money for that. When my fiance (now husband :) and I first went in to Men's Wearhouse to select the men's attire we left feeling very unhappy with the service. They did not offer him the chance to touch, try on, or even see in person the various styles that they had. They gave us the wrong group number for our event and that ended up causing some major problems later on down the road. They also measured him wrong the first time. We were so unhappy and had such a lack of faith in their ability to provide the correct attire that we eventually went back in and had them redo all of the order. The man that helped us the 2nd time was very nice, knowledgeable and gave us back a sense of security about our decision to go with Men's Wearhouse. Our tux orders actually ended up coming in early which was nice because we were able to see if there were any last minute things they would need to fix, which thankfully there were not. All in all we are pleased with what we got from them, the tuxedos looked great and the colors matched perfectly! So, other than the outrageous prices that these places charge to rent a tuxedo for one day...I would recommend them.
Well, you don't really have many choices for tuxedo rentals when trying to match your tux colors to your bridesmaid Read more...
Well, you don't really have many choices for tuxedo rentals when trying to match your tux colors to your bridesmaid dresses...so, sadly, Men's Wearhouse and David's Bridal pretty much have a corner on that market so you get stuck paying WAY more than you should have to for a tuxedo (close to 200 for any nice tux). Granted you get the groom's tux free with the rental of 5 other tuxedo's, but you still have to put down a 40 dollar deposit on the groom's tux and you don't get it back until the day you pick it up, so be prepared to shell out money for that. When my fiance (now husband :) and I first went in to Men's Wearhouse to select the men's attire we left feeling very unhappy with the service. They did not offer him the chance to touch, try on, or even see in person the various styles that they had. They gave us the wrong group number for our event and that ended up causing some major problems later on down the road. They also measured him wrong the first time. We were so unhappy and had such a lack of faith in their ability to provide the correct attire that we eventually went back in and had them redo all of the order. The man that helped us the 2nd time was very nice, knowledgeable and gave us back a sense of security about our decision to go with Men's Wearhouse. Our tux orders actually ended up coming in early which was nice because we were able to see if there were any last minute things they would need to fix, which thankfully there were not. All in all we are pleased with what we got from them, the tuxedos looked great and the colors matched perfectly! So, other than the outrageous prices that these places charge to rent a tuxedo for one day...I would recommend them. Read less
Services Used: Dress & Attire
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Candis
Wedding:
10/3/2009
4.2/5.0
The suits for the guys looked very nice. They also had a variety of colors to look through to match w/the bridesmaids dresses. However, they were understaffed and could not help us right away and we ended up waiting a half an hour for them to tell us to come back another time because they were too busy. This was the one in Grossmont.
The suits for the guys looked very nice. They also had a variety of colors to look through to match w/the bridesmaids Read more...
The suits for the guys looked very nice. They also had a variety of colors to look through to match w/the bridesmaids dresses. However, they were understaffed and could not help us right away and we ended up waiting a half an hour for them to tell us to come back another time because they were too busy. This was the one in Grossmont. Read less
Services Used: Dress & Attire
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kimberlyhershey
Wedding:
3/14/2009
3.1/5.0
Just another tux place. not a lot of options.
Just another tux place. not a lot of options.
Just another tux place. not a lot of options. Read less
Services Used: Dress & Attire
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Barbreezy
Wedding:
9/15/2007
4.7/5.0
The original jacket my husband had chosen was not exactly the fit he wanted, so when he returned it they immediately found one that was best suited for my husband's liking and fit. We were happy with their good customer service and appreciated their effort to help us. The price is exceptional with many choices and colors...of course the groom's tux was free because we had such a large wedding party...that's an extra added bonus!
The original jacket my husband had chosen was not exactly the fit he wanted, so when he returned it they immediately found Read more...
The original jacket my husband had chosen was not exactly the fit he wanted, so when he returned it they immediately found one that was best suited for my husband's liking and fit. We were happy with their good customer service and appreciated their effort to help us. The price is exceptional with many choices and colors...of course the groom's tux was free because we had such a large wedding party...that's an extra added bonus! Read less
Services Used: Dress & Attire
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dayob52
Wedding:
7/7/2007
4.4/5.0
They were a bit busy so we had to wait around a bit on visits, but over all they had excellent choices and the customer service was good. All the tuxes were as described, in new condition, and well pressed. They were very flexible with who and how things got returned, and we even found some nice shirts for business there as well as a suit for the grooms father to purchase. They have alterations on site for purchases.
They were a bit busy so we had to wait around a bit on visits, but over all they had excellent choices and the customer Read more...
They were a bit busy so we had to wait around a bit on visits, but over all they had excellent choices and the customer service was good. All the tuxes were as described, in new condition, and well pressed. They were very flexible with who and how things got returned, and we even found some nice shirts for business there as well as a suit for the grooms father to purchase. They have alterations on site for purchases. Read less
Services Used: Dress & Attire
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Jessica
Wedding:
8/26/2006
0.8/5.0
My husband and I went to the rental place to get fitted and they were not very polite. They took measurements and we then went back to pay and they had lost his measurements. So ofcouse they had to measure again. We made the order, paid, and made the date to pick it up. He went to pick it up the day before the wedding and they had an entirely wrong month as our day that we needed it. They had October 26th instead of August 26th! They had to rush it and we barely got it on time. What a nighemare
My husband and I went to the rental place to get fitted and they were not very polite. They took measurements and we then Read more...
My husband and I went to the rental place to get fitted and they were not very polite. They took measurements and we then went back to pay and they had lost his measurements. So ofcouse they had to measure again. We made the order, paid, and made the date to pick it up. He went to pick it up the day before the wedding and they had an entirely wrong month as our day that we needed it. They had October 26th instead of August 26th! They had to rush it and we barely got it on time. What a nighemare Read less
Services Used: Dress & Attire
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christiner
Wedding:
6/17/2005
3.6/5.0
Grooms tux from the Men’s Warehouse. Fiance picked it out and ordered here in Michigan (Novi) to pick up in San Diego.

OH man when we picked up the tux the only part that was right were the pants. They sent the wrong color vest, wrong type of tie, too small of a coat, and crazy scary ugly shoes. Mind you we were picking this up two days before the wedding. We kept our cool and the guy at the La Jolla mens warehouse couldn’t believe how nice we were about it. He had to call the corporate hub in the Midwest and have them fed ex overnight the right tux parts. We’re still not sure how the things got mixed up. We think the guy at the Men’s Warehouse in Novi fat-fingered the order and we need to go chat with him.
Luckily FedEx came to the rescue and my handsome groom got the right pieces to wear the morning of the wedding!
Grooms tux from the Mens Warehouse. Fiance picked it out and ordered here in Michigan (Novi) to pick up in San Diego. Read more...
Grooms tux from the Men’s Warehouse. Fiance picked it out and ordered here in Michigan (Novi) to pick up in San Diego.

OH man when we picked up the tux the only part that was right were the pants. They sent the wrong color vest, wrong type of tie, too small of a coat, and crazy scary ugly shoes. Mind you we were picking this up two days before the wedding. We kept our cool and the guy at the La Jolla mens warehouse couldn’t believe how nice we were about it. He had to call the corporate hub in the Midwest and have them fed ex overnight the right tux parts. We’re still not sure how the things got mixed up. We think the guy at the Men’s Warehouse in Novi fat-fingered the order and we need to go chat with him.
Luckily FedEx came to the rescue and my handsome groom got the right pieces to wear the morning of the wedding! Read less
Services Used: Dress & Attire
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Melody
Wedding:
2/1/2004
5.0/5.0
We have recommended Men's Wearhouse to all our friends and we have all had a wonderful experience with them. They have the absolute best deal on Tuxedos in town. If you rent 5 tuxes, the 6th one is free. They were also very helpful and patient in helping us find the right colors and styles.
We have recommended Men's Wearhouse to all our friends and we have all had a wonderful experience with them. They have the Read more...
We have recommended Men's Wearhouse to all our friends and we have all had a wonderful experience with them. They have the absolute best deal on Tuxedos in town. If you rent 5 tuxes, the 6th one is free. They were also very helpful and patient in helping us find the right colors and styles. Read less
Services Used: Dress & Attire
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Magdalena
Wedding:
7/21/2001
5.0/5.0
What we LOVED is that it's a CHAIN and all our wedding party that was renting TUXedos was able to get measured at their local store, and the data was sent to the rental place, where all TUXes were picked up and dropped off.
No Hassle, SO EASY !!! The guy was flexible on the return time too.....
What we LOVED is that it's a CHAIN and all our wedding party that was renting TUXedos was able to get measured at their Read more...
What we LOVED is that it's a CHAIN and all our wedding party that was renting TUXedos was able to get measured at their local store, and the data was sent to the rental place, where all TUXes were picked up and dropped off.
No Hassle, SO EASY !!! The guy was flexible on the return time too..... Read less
Services Used: Dress & Attire
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