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Men's Wearhouse

Peabody , MA

LOCATION

260 Andover St
Peabody, MA 01960 US

PHONE

978-538-7121

WEBSITE

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Dress & Attire

REVIEWS

2.9
out of 5.0
3.2/5.0
2.9/5.0
3.3/5.0
3.3/5.0
1.6/5.0
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Jen
Wedding:
8/23/2014
1.4/5.0
I will never use Men's Warehouse again.

First of all, my husband wanted a gray suit for our wedding day (why spend all that money for a tux for one day?!?!--pay the money for a suit you can have for awhile). Well, little did we know, there are limited gray suits available in the shade of gray that would match the girls dresses so our choices were slim and we felt pressured to pick the one we did. Regardless, we found the suit, he got fitted, we ordered his. It came in rather quickly. The others guys got measured and theirs came in rather quickly. But--here's where the problems began...
First of all, on two different suits, they were sent in for tailoring and when "finished" the sleeves on both jackets were two different sizes. One arm was longer than the other. After those were fixed, it was just a few days prior to the wedding. Everyone was to be picking up their suits and $100 white dress shirts. Our best man lives in Florida so he had his suit shipped up to this store for easier travel. Well it was the day before the wedding and the suit wasn't there. They never shipped it!!! So at 11am on the morning of the wedding (ceremony at 2:30) his suit arrived. But it's not over yet...as the groomsmen were getting ready, one became aware of the fact that he couldn't wear the matching white dress shirt because it had NO buttons on the shirt! So, my father in-law thankfully had a different extra white shirt packed so he wore that and didn't match. How do you sell a $100 shirt with no buttons?! How do you make clients happy and satisfied when you get the best man his suit the day of a wedding?!
In the end, the suit arrived and the mismatched sleeves were fixed, but that is unnecessary, careless hassle that a bride & groom shouldn't have to deal with when planning their special, once in a lifetime day.
I will never use Men's Warehouse again.

First of all, my husband wanted a gray suit for our wedding day (why Read more...
I will never use Men's Warehouse again.

First of all, my husband wanted a gray suit for our wedding day (why spend all that money for a tux for one day?!?!--pay the money for a suit you can have for awhile). Well, little did we know, there are limited gray suits available in the shade of gray that would match the girls dresses so our choices were slim and we felt pressured to pick the one we did. Regardless, we found the suit, he got fitted, we ordered his. It came in rather quickly. The others guys got measured and theirs came in rather quickly. But--here's where the problems began...
First of all, on two different suits, they were sent in for tailoring and when "finished" the sleeves on both jackets were two different sizes. One arm was longer than the other. After those were fixed, it was just a few days prior to the wedding. Everyone was to be picking up their suits and $100 white dress shirts. Our best man lives in Florida so he had his suit shipped up to this store for easier travel. Well it was the day before the wedding and the suit wasn't there. They never shipped it!!! So at 11am on the morning of the wedding (ceremony at 2:30) his suit arrived. But it's not over yet...as the groomsmen were getting ready, one became aware of the fact that he couldn't wear the matching white dress shirt because it had NO buttons on the shirt! So, my father in-law thankfully had a different extra white shirt packed so he wore that and didn't match. How do you sell a $100 shirt with no buttons?! How do you make clients happy and satisfied when you get the best man his suit the day of a wedding?!
In the end, the suit arrived and the mismatched sleeves were fixed, but that is unnecessary, careless hassle that a bride & groom shouldn't have to deal with when planning their special, once in a lifetime day. Read less
Services Used: Dress & Attire
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Patty
Wedding:
6/7/2014
3.9/5.0
The service was great and we felt like we got a pretty good deal. We decided to have our groomsmen buy a pair of pants and a vest for the same price as renting a tux. They worked with us to save our groomsmen as much money as possible.
The service was great and we felt like we got a pretty good deal. We decided to have our groomsmen buy a pair of pants and Read more...
The service was great and we felt like we got a pretty good deal. We decided to have our groomsmen buy a pair of pants and a vest for the same price as renting a tux. They worked with us to save our groomsmen as much money as possible. Read less
Services Used: Dress & Attire
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Ashley
Wedding:
10/17/2009
4.0/5.0
Men's Wearhouse/Mr. Tux worked well for us because the groomsmen were all in different places, and had to be fitted at home but pick up the tuxes at our wedding location. They were very understanding when we changed the pick up location several times, and made adjustments for the guys as necessary when they picked them up. I just don't understand why they require all of the tuxes to be returned the next day after the wedding, it's extremely inconvenient. We had to pay $20 per tux because we didn't make it to the store before it closed at 6:00PM on a SUNDAY. It just seems like they would understand that couples have better things to do the day after their wedding then to rush out to return the tuxes.
Men's Wearhouse/Mr. Tux worked well for us because the groomsmen were all in different places, and had to be fitted at Read more...
Men's Wearhouse/Mr. Tux worked well for us because the groomsmen were all in different places, and had to be fitted at home but pick up the tuxes at our wedding location. They were very understanding when we changed the pick up location several times, and made adjustments for the guys as necessary when they picked them up. I just don't understand why they require all of the tuxes to be returned the next day after the wedding, it's extremely inconvenient. We had to pay $20 per tux because we didn't make it to the store before it closed at 6:00PM on a SUNDAY. It just seems like they would understand that couples have better things to do the day after their wedding then to rush out to return the tuxes. Read less
Services Used: Dress & Attire
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April
Wedding:
7/11/2009
0.8/5.0
We were terribly disappointed with the level of service from Men's Wearhouse. The men in the wedding all bought pants and a jacket from them and the company order the wrong color pants for all eight people in the wedding two different times. Then, when ordering the jackets and changing the buttons, we had to go back to the store two times to get it right. It is difficult enough to coordinate the schedules of eight people, but when the store you are working with gets your requests wrong several times, it leaves a terrible impression.
We were terribly disappointed with the level of service from Men's Wearhouse. The men in the wedding all bought pants and Read more...
We were terribly disappointed with the level of service from Men's Wearhouse. The men in the wedding all bought pants and a jacket from them and the company order the wrong color pants for all eight people in the wedding two different times. Then, when ordering the jackets and changing the buttons, we had to go back to the store two times to get it right. It is difficult enough to coordinate the schedules of eight people, but when the store you are working with gets your requests wrong several times, it leaves a terrible impression. Read less
Services Used: Dress & Attire
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Jocelyn and Jeremy
Wedding:
8/2/2008
4.2/5.0
The best aspect of Men's Warehouse is their professionalism and expertise. They took the time to find out about our event, our colors, and our themes. They gave us tips on options that would make my husband look his best. I often felt like we had our own team working on us... they practically waited on us hand and foot! This is the way a store should treat it's customers... It was nice to feel important.

And when there were things we decided NOT to get, there was no pressure.

Wonderful.
The best aspect of Men's Warehouse is their professionalism and expertise. They took the time to find out about our event, Read more...
The best aspect of Men's Warehouse is their professionalism and expertise. They took the time to find out about our event, our colors, and our themes. They gave us tips on options that would make my husband look his best. I often felt like we had our own team working on us... they practically waited on us hand and foot! This is the way a store should treat it's customers... It was nice to feel important.

And when there were things we decided NOT to get, there was no pressure.

Wonderful. Read less
Services Used: Dress & Attire
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