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Mens Wearhouse

Santa Monica , CA

LOCATION

Santa Monica, CA US

WEBSITE

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Dress & Attire

REVIEWS

3.4
out of 5.0
3.3/5.0
3.5/5.0
3.4/5.0
3.4/5.0
3.4/5.0
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Anonymous
Wedding:
Recently Married
4.2/5.0
We decided to with with rental suits for our wedding. They are very polite and pay attention to all of your questions and concerns. The pricing is a bit over-priced, but at least we had convenience of going to a location that had parking, so that was a big plus for us, since we live in West Los Angeles. I understand that when you rent something you have to return it A.S.A.P, but I do find it ridiculous that suits are due exactly the following day. It is a bit overwhelming when you feel exhausted the day after your wedding. Over all though it was a great a experience, so it really depends on what you are willing to spend and if you don't mind returning the suits the following day. Hope this helps :)
We decided to with with rental suits for our wedding. They are very polite and pay attention to all of your questions and Read more...
We decided to with with rental suits for our wedding. They are very polite and pay attention to all of your questions and concerns. The pricing is a bit over-priced, but at least we had convenience of going to a location that had parking, so that was a big plus for us, since we live in West Los Angeles. I understand that when you rent something you have to return it A.S.A.P, but I do find it ridiculous that suits are due exactly the following day. It is a bit overwhelming when you feel exhausted the day after your wedding. Over all though it was a great a experience, so it really depends on what you are willing to spend and if you don't mind returning the suits the following day. Hope this helps :) Read less
Services Used: Dress & Attire
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Christine
Wedding:
10/15/2011
3.9/5.0
I loved the tuxs I bought from them. The only thing is I wish they did a little better job on the alterations.Could have partly been my fault on not speaking up and telling them to alter it more. Other then that I really liked their service and liked the employees their.
I loved the tuxs I bought from them. The only thing is I wish they did a little better job on the alterations.Could have Read more...
I loved the tuxs I bought from them. The only thing is I wish they did a little better job on the alterations.Could have partly been my fault on not speaking up and telling them to alter it more. Other then that I really liked their service and liked the employees their. Read less
Services Used: Dress & Attire
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Keisha
Wedding:
12/12/2010
4.1/5.0
I love the fact that Mens Wearhouse alerted me when all of my wedding party did not pickup there tuxes. The only qualms I had was the amount of alterations needed after we received the tuxes; it just did not make since because of getting measured before. But they fixed the tuxes in time and everyone look amazing.
I love the fact that Mens Wearhouse alerted me when all of my wedding party did not pickup there tuxes. The only qualms I Read more...
I love the fact that Mens Wearhouse alerted me when all of my wedding party did not pickup there tuxes. The only qualms I had was the amount of alterations needed after we received the tuxes; it just did not make since because of getting measured before. But they fixed the tuxes in time and everyone look amazing. Read less
Services Used: Dress & Attire
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Diana
Wedding:
7/23/2010
2.1/5.0
When we ordered the tuxedoes, they did not have pants to try on so basically we went by photos in their catalog. The tuxes came a few days before the wedding and the pants were too big. They said they could not do anything about it as they were rental and we did not have the option to even buy the pants and get them altered.

My advice- find a location where you can try the whole ensemble in advance.
When we ordered the tuxedoes, they did not have pants to try on so basically we went by photos in their catalog. The tuxes Read more...
When we ordered the tuxedoes, they did not have pants to try on so basically we went by photos in their catalog. The tuxes came a few days before the wedding and the pants were too big. They said they could not do anything about it as they were rental and we did not have the option to even buy the pants and get them altered.

My advice- find a location where you can try the whole ensemble in advance. Read less
Services Used: Dress & Attire
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johnandkat2010
Wedding:
5/14/2010
4.9/5.0
Many Locations to choose from! Quick and Easy! Affordable!
Many Locations to choose from! Quick and Easy! Affordable!
Many Locations to choose from! Quick and Easy! Affordable! Read less
Services Used: Dress & Attire
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Pamela
Wedding:
4/10/2010
5.0/5.0
This was the best tux place for our wedding because they have so many locations, and some of the wedding party was in the East Coast, South and West Coast, since Mens Wearhouse has so many locations it made it a breeze to coordinate with everyone on what they had to wear, were to pick it up & where to drop off. Also they give a free grooms tux rental with the rental of the groomsmen tuxes!
This was the best tux place for our wedding because they have so many locations, and some of the wedding party was in the Read more...
This was the best tux place for our wedding because they have so many locations, and some of the wedding party was in the East Coast, South and West Coast, since Mens Wearhouse has so many locations it made it a breeze to coordinate with everyone on what they had to wear, were to pick it up & where to drop off. Also they give a free grooms tux rental with the rental of the groomsmen tuxes! Read less
Services Used: Dress & Attire
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Tazdude24
Wedding:
4/3/2010
5.0/5.0
The Men's Wearhouse in Montclair, CA was very helpful and they were always available to answer any question I may have had. The suits arrived earlier than expected and my out of town friends and family had no problem to arrange for me to pick up my suits close to hom instead of them flying the suits out here from out of state. Thanks Mens Wearhouse!
The Men's Wearhouse in Montclair, CA was very helpful and they were always available to answer any question I may have Read more...
The Men's Wearhouse in Montclair, CA was very helpful and they were always available to answer any question I may have had. The suits arrived earlier than expected and my out of town friends and family had no problem to arrange for me to pick up my suits close to hom instead of them flying the suits out here from out of state. Thanks Mens Wearhouse! Read less
Services Used: Dress & Attire
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traviesa1985
Wedding:
1/16/2010
5.0/5.0
our experience was great! They made it easy for us to not worry about where we would drop the tux back since they allow you to take them to any of there stores. We got them in Montclaire and drop them off in rancho cucamonga.
our experience was great! They made it easy for us to not worry about where we would drop the tux back since they allow Read more...
our experience was great! They made it easy for us to not worry about where we would drop the tux back since they allow you to take them to any of there stores. We got them in Montclaire and drop them off in rancho cucamonga. Read less
Services Used: Dress & Attire
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SteelerCouple
Wedding:
4/4/2009
1.8/5.0
Our experience with the Men's Wearhouse and MW's Tux was absolutely terrible. We had decided to use a national chain as all men in the bridal party were in Washington, DC but the groom was in Los Angeles. I tried working directly with the Santa Monica store; we tried ordering all suits (for sale, not rentals) and this was a disaster. We didn't inspect the groom's suit when we picked it up and later found out it was stained and had to return it. One of the groomsmen's suit was delivered to him with ripped in the pants! when he tried to exchange it back in DC, the store was not helpful and he had to try more than a dozen stores and dealt with them personally. The third groomsmen received the wrong size and he had to deal with several stores, as well as their online sales department, and it took over two months to fix this issue.

Very dissapointed..........
Our experience with the Men's Wearhouse and MW's Tux was absolutely terrible. We had decided to use a national chain as Read more...
Our experience with the Men's Wearhouse and MW's Tux was absolutely terrible. We had decided to use a national chain as all men in the bridal party were in Washington, DC but the groom was in Los Angeles. I tried working directly with the Santa Monica store; we tried ordering all suits (for sale, not rentals) and this was a disaster. We didn't inspect the groom's suit when we picked it up and later found out it was stained and had to return it. One of the groomsmen's suit was delivered to him with ripped in the pants! when he tried to exchange it back in DC, the store was not helpful and he had to try more than a dozen stores and dealt with them personally. The third groomsmen received the wrong size and he had to deal with several stores, as well as their online sales department, and it took over two months to fix this issue.

Very dissapointed.......... Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
2.0/5.0
We had multiple problems with this vendor

1- the first order for the tux was not put in, 2 weeks later we called back and they still did not have the tux because they "misplaced" the order" We ad to come back to get refitted. Then they misplaced the shirt... (this was a tux for purchase)
2- All the guys picked up their tuxes (one was shipped to Kentucky!!! (pick up was in NYC). We then had to get the tux reshipped
3- The other issue we had was they messed up on the order (they gave us pleated shirts instead of plain), thankfully we noted this error the night before the wedding and frantically called menswearhouse. They were able to get all the shirts together and pick up near the venue. However at the end of the day one of the sizes was wrong therefore, one of the groomsman had stick out a little with a pleated shirt

So Overall the service is horrendous, however they do have flexibility in that if and when they do screw up they can attempt to fix it (in our case was not a complete fix...)
We had multiple problems with this vendor

1- the first order for the tux was not put in, 2 weeks later we called Read more...
We had multiple problems with this vendor

1- the first order for the tux was not put in, 2 weeks later we called back and they still did not have the tux because they "misplaced" the order" We ad to come back to get refitted. Then they misplaced the shirt... (this was a tux for purchase)
2- All the guys picked up their tuxes (one was shipped to Kentucky!!! (pick up was in NYC). We then had to get the tux reshipped
3- The other issue we had was they messed up on the order (they gave us pleated shirts instead of plain), thankfully we noted this error the night before the wedding and frantically called menswearhouse. They were able to get all the shirts together and pick up near the venue. However at the end of the day one of the sizes was wrong therefore, one of the groomsman had stick out a little with a pleated shirt

So Overall the service is horrendous, however they do have flexibility in that if and when they do screw up they can attempt to fix it (in our case was not a complete fix...) Read less
Services Used: Dress & Attire
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