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Mens Wearhouse

Santa Monica , CA

LOCATION

Santa Monica, CA US

WEBSITE

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Dress & Attire

REVIEWS

3.4
out of 5.0
3.2/5.0
3.4/5.0
3.3/5.0
3.4/5.0
3.4/5.0
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Christine
Wedding:
10/15/2011
3.9/5.0
I loved the tuxs I bought from them. The only thing is I wish they did a little better job on the alterations.Could have partly been my fault on not speaking up and telling them to alter it more. Other then that I really liked their service and liked the employees their.
I loved the tuxs I bought from them. The only thing is I wish they did a little better job on the alterations.Could have Read more...
I loved the tuxs I bought from them. The only thing is I wish they did a little better job on the alterations.Could have partly been my fault on not speaking up and telling them to alter it more. Other then that I really liked their service and liked the employees their. Read less
Services Used: Dress & Attire
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Keisha
Wedding:
12/12/2010
4.1/5.0
I love the fact that Mens Wearhouse alerted me when all of my wedding party did not pickup there tuxes. The only qualms I had was the amount of alterations needed after we received the tuxes; it just did not make since because of getting measured before. But they fixed the tuxes in time and everyone look amazing.
I love the fact that Mens Wearhouse alerted me when all of my wedding party did not pickup there tuxes. The only qualms I Read more...
I love the fact that Mens Wearhouse alerted me when all of my wedding party did not pickup there tuxes. The only qualms I had was the amount of alterations needed after we received the tuxes; it just did not make since because of getting measured before. But they fixed the tuxes in time and everyone look amazing. Read less
Services Used: Dress & Attire
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Diana
Wedding:
7/23/2010
2.1/5.0
When we ordered the tuxedoes, they did not have pants to try on so basically we went by photos in their catalog. The tuxes came a few days before the wedding and the pants were too big. They said they could not do anything about it as they were rental and we did not have the option to even buy the pants and get them altered.

My advice- find a location where you can try the whole ensemble in advance.
When we ordered the tuxedoes, they did not have pants to try on so basically we went by photos in their catalog. The tuxes Read more...
When we ordered the tuxedoes, they did not have pants to try on so basically we went by photos in their catalog. The tuxes came a few days before the wedding and the pants were too big. They said they could not do anything about it as they were rental and we did not have the option to even buy the pants and get them altered.

My advice- find a location where you can try the whole ensemble in advance. Read less
Services Used: Dress & Attire
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johnandkat2010
Wedding:
5/14/2010
4.9/5.0
Many Locations to choose from! Quick and Easy! Affordable!
Many Locations to choose from! Quick and Easy! Affordable!
Many Locations to choose from! Quick and Easy! Affordable! Read less
Services Used: Dress & Attire
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Pamela
Wedding:
4/10/2010
5.0/5.0
This was the best tux place for our wedding because they have so many locations, and some of the wedding party was in the East Coast, South and West Coast, since Mens Wearhouse has so many locations it made it a breeze to coordinate with everyone on what they had to wear, were to pick it up & where to drop off. Also they give a free grooms tux rental with the rental of the groomsmen tuxes!
This was the best tux place for our wedding because they have so many locations, and some of the wedding party was in the Read more...
This was the best tux place for our wedding because they have so many locations, and some of the wedding party was in the East Coast, South and West Coast, since Mens Wearhouse has so many locations it made it a breeze to coordinate with everyone on what they had to wear, were to pick it up & where to drop off. Also they give a free grooms tux rental with the rental of the groomsmen tuxes! Read less
Services Used: Dress & Attire
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Tazdude24
Wedding:
4/3/2010
5.0/5.0
The Men's Wearhouse in Montclair, CA was very helpful and they were always available to answer any question I may have had. The suits arrived earlier than expected and my out of town friends and family had no problem to arrange for me to pick up my suits close to hom instead of them flying the suits out here from out of state. Thanks Mens Wearhouse!
The Men's Wearhouse in Montclair, CA was very helpful and they were always available to answer any question I may have Read more...
The Men's Wearhouse in Montclair, CA was very helpful and they were always available to answer any question I may have had. The suits arrived earlier than expected and my out of town friends and family had no problem to arrange for me to pick up my suits close to hom instead of them flying the suits out here from out of state. Thanks Mens Wearhouse! Read less
Services Used: Dress & Attire
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traviesa1985
Wedding:
1/16/2010
5.0/5.0
our experience was great! They made it easy for us to not worry about where we would drop the tux back since they allow you to take them to any of there stores. We got them in Montclaire and drop them off in rancho cucamonga.
our experience was great! They made it easy for us to not worry about where we would drop the tux back since they allow Read more...
our experience was great! They made it easy for us to not worry about where we would drop the tux back since they allow you to take them to any of there stores. We got them in Montclaire and drop them off in rancho cucamonga. Read less
Services Used: Dress & Attire
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LadyElaine24
Wedding:
11/15/2009
2.0/5.0
This place was a joke. The employees were friendly enough and tried to help, but their inventory was unimpressive and scandalously overpriced. The tuxes looked worn and the vests had weird ways to customize them to fit various sizes. We finally put a decent ensemble together only to be told it would cost $180 per person. That's more than my bridesmaids spent on their dresses! We left and found gorgeous new tuxes for $99 at 3-Day Suit Brokers in West L.A. (See my review there.)
This place was a joke. The employees were friendly enough and tried to help, but their inventory was unimpressive and Read more...
This place was a joke. The employees were friendly enough and tried to help, but their inventory was unimpressive and scandalously overpriced. The tuxes looked worn and the vests had weird ways to customize them to fit various sizes. We finally put a decent ensemble together only to be told it would cost $180 per person. That's more than my bridesmaids spent on their dresses! We left and found gorgeous new tuxes for $99 at 3-Day Suit Brokers in West L.A. (See my review there.) Read less
Services Used: Dress & Attire
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SteelerCouple
Wedding:
4/4/2009
1.8/5.0
Our experience with the Men's Wearhouse and MW's Tux was absolutely terrible. We had decided to use a national chain as all men in the bridal party were in Washington, DC but the groom was in Los Angeles. I tried working directly with the Santa Monica store; we tried ordering all suits (for sale, not rentals) and this was a disaster. We didn't inspect the groom's suit when we picked it up and later found out it was stained and had to return it. One of the groomsmen's suit was delivered to him with ripped in the pants! when he tried to exchange it back in DC, the store was not helpful and he had to try more than a dozen stores and dealt with them personally. The third groomsmen received the wrong size and he had to deal with several stores, as well as their online sales department, and it took over two months to fix this issue.

Very dissapointed..........
Our experience with the Men's Wearhouse and MW's Tux was absolutely terrible. We had decided to use a national chain as Read more...
Our experience with the Men's Wearhouse and MW's Tux was absolutely terrible. We had decided to use a national chain as all men in the bridal party were in Washington, DC but the groom was in Los Angeles. I tried working directly with the Santa Monica store; we tried ordering all suits (for sale, not rentals) and this was a disaster. We didn't inspect the groom's suit when we picked it up and later found out it was stained and had to return it. One of the groomsmen's suit was delivered to him with ripped in the pants! when he tried to exchange it back in DC, the store was not helpful and he had to try more than a dozen stores and dealt with them personally. The third groomsmen received the wrong size and he had to deal with several stores, as well as their online sales department, and it took over two months to fix this issue.

Very dissapointed.......... Read less
Services Used: Dress & Attire
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guavagrrl
Wedding:
10/18/2008
1.0/5.0
...I had a terrible experience here. I went to the one in Glendale and my then fiance and I stood there for like thirty minutes being ignored. Then, after we finally were assisted by an older rude gentlemen, they told us the two button Calvin Klein advertised in their catalogue was not yet available in any of the LA stores. Hunh?? Thanks for wasting my time. Grrr....
...I had a terrible experience here. I went to the one in Glendale and my then fiance and I stood there for like thirty Read more...
...I had a terrible experience here. I went to the one in Glendale and my then fiance and I stood there for like thirty minutes being ignored. Then, after we finally were assisted by an older rude gentlemen, they told us the two button Calvin Klein advertised in their catalogue was not yet available in any of the LA stores. Hunh?? Thanks for wasting my time. Grrr.... Read less
Services Used: Dress & Attire
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jessieclaire
Wedding:
8/24/2008
1.9/5.0
Men's Wearhouse (Santa Monica)

It depends on who you get to help you while you are there. Some of the sales/rental people are excellent while others are incompetent. We experienced one particular salesperson to be completely incompetent at her job as she made a bunch of mistakes. We spent nearly 2 hours at the store when we came to pay for all of the tuxedos for our groomsmen. It was a very frustrating experience. Luckily, we got all of the right vests and ties for the groomsmen and fathers. However, they neglected to tell me (even though I had spoken to them several times on the phone) that the original tux that we had ordered (a 2 button Calvin Klein) was discontinued and that it was now just a 1 button tux. Thankfully it looked similar to the original, but I would have liked to have known about it! Overall, a less than satisfying experience.
Men's Wearhouse (Santa Monica)

It depends on who you get to help you while you are there. Some of the Read more...
Men's Wearhouse (Santa Monica)

It depends on who you get to help you while you are there. Some of the sales/rental people are excellent while others are incompetent. We experienced one particular salesperson to be completely incompetent at her job as she made a bunch of mistakes. We spent nearly 2 hours at the store when we came to pay for all of the tuxedos for our groomsmen. It was a very frustrating experience. Luckily, we got all of the right vests and ties for the groomsmen and fathers. However, they neglected to tell me (even though I had spoken to them several times on the phone) that the original tux that we had ordered (a 2 button Calvin Klein) was discontinued and that it was now just a 1 button tux. Thankfully it looked similar to the original, but I would have liked to have known about it! Overall, a less than satisfying experience. Read less
Services Used: Dress & Attire
Default vendor profile pic
jessieclaire
Wedding:
8/24/2008
2.0/5.0
It depends on who you get to help you while you are there. Some of the sales/rental people are excellent while others are incompetent. We experienced one particular salesperson to be completely incompetent at her job as she made a bunch of mistakes. We spent nearly 2 hours at the store when we came to pay for all of the tuxedos for our groomsmen. It was a very frustrating experience. Luckily, we got all of the right vests and ties for the groomsmen and fathers. However, they neglected to tell me (even though I had spoken to them several times on the phone) that the original tux that we had ordered (a 2 button Calvin Klein) was discontinued and that it was now just a 1 button tux. Thankfully it looked similar to the original, but I would have liked to have known about it! Overall, a less than satisfying experience.
It depends on who you get to help you while you are there. Some of the sales/rental people are excellent while others are Read more...
It depends on who you get to help you while you are there. Some of the sales/rental people are excellent while others are incompetent. We experienced one particular salesperson to be completely incompetent at her job as she made a bunch of mistakes. We spent nearly 2 hours at the store when we came to pay for all of the tuxedos for our groomsmen. It was a very frustrating experience. Luckily, we got all of the right vests and ties for the groomsmen and fathers. However, they neglected to tell me (even though I had spoken to them several times on the phone) that the original tux that we had ordered (a 2 button Calvin Klein) was discontinued and that it was now just a 1 button tux. Thankfully it looked similar to the original, but I would have liked to have known about it! Overall, a less than satisfying experience. Read less
Services Used: Dress & Attire
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aleithea
Wedding:
7/23/2006
3.0/5.0
We were very nervous, after hearing about all the nightmares that come along with these bozo rental places. Most things worked out fine, except: My brother's jacket was way too big, and he ended up borrowing one from my dad. Also, my DH gave ties as gifts to his groomsmen ( Red with turquoise stripes, of course!), but the dad's tuxes were supposed to be rented with ties...well, they forgot to give the dads their ties, maybe they got confused, but my DH's dad and step dad did not have ties at our wedding!!
We were very nervous, after hearing about all the nightmares that come along with these bozo rental places. Most things Read more...
We were very nervous, after hearing about all the nightmares that come along with these bozo rental places. Most things worked out fine, except: My brother's jacket was way too big, and he ended up borrowing one from my dad. Also, my DH gave ties as gifts to his groomsmen ( Red with turquoise stripes, of course!), but the dad's tuxes were supposed to be rented with ties...well, they forgot to give the dads their ties, maybe they got confused, but my DH's dad and step dad did not have ties at our wedding!! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
2.0/5.0
We had multiple problems with this vendor

1- the first order for the tux was not put in, 2 weeks later we called back and they still did not have the tux because they "misplaced" the order" We ad to come back to get refitted. Then they misplaced the shirt... (this was a tux for purchase)
2- All the guys picked up their tuxes (one was shipped to Kentucky!!! (pick up was in NYC). We then had to get the tux reshipped
3- The other issue we had was they messed up on the order (they gave us pleated shirts instead of plain), thankfully we noted this error the night before the wedding and frantically called menswearhouse. They were able to get all the shirts together and pick up near the venue. However at the end of the day one of the sizes was wrong therefore, one of the groomsman had stick out a little with a pleated shirt

So Overall the service is horrendous, however they do have flexibility in that if and when they do screw up they can attempt to fix it (in our case was not a complete fix...)
We had multiple problems with this vendor

1- the first order for the tux was not put in, 2 weeks later we called Read more...
We had multiple problems with this vendor

1- the first order for the tux was not put in, 2 weeks later we called back and they still did not have the tux because they "misplaced" the order" We ad to come back to get refitted. Then they misplaced the shirt... (this was a tux for purchase)
2- All the guys picked up their tuxes (one was shipped to Kentucky!!! (pick up was in NYC). We then had to get the tux reshipped
3- The other issue we had was they messed up on the order (they gave us pleated shirts instead of plain), thankfully we noted this error the night before the wedding and frantically called menswearhouse. They were able to get all the shirts together and pick up near the venue. However at the end of the day one of the sizes was wrong therefore, one of the groomsman had stick out a little with a pleated shirt

So Overall the service is horrendous, however they do have flexibility in that if and when they do screw up they can attempt to fix it (in our case was not a complete fix...) Read less
Services Used: Dress & Attire
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