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(9)

Men's Wearhouse - White Marsh Mall

Baltimore , MD

LOCATION

8200 PERRY HALL BLVD, WHITE MARSH MALL
Baltimore, MD US 21236 (map)

PHONE

410-933-9198

WEBSITE

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Dress & Attire

REVIEWS

3.8
out of 5.0
3.9/5.0
3.9/5.0
3.6/5.0
4.0/5.0
3.7/5.0
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Jessie
Wedding:
3/22/2014
0.5/5.0
I had to limit this to 2000 characters so this is just a snapshot of the nightmare that we experienced.

All 9 of the tuxes required alterations. Depending on the assertiveness of the renter the alteration was actually made or they were told that pants that are too long and too big "are the style now" or my favorite " they will fit if you wear suspenders" then no offer of suspenders were made.

When my husband showed up they were told that in order to get them corrected they'd have to pick them up at a completely different location on Saturday morning. Finally after an hour of speaking with the sales girl they were told that they could get them fixed that same day. After 2 hours we learned that they had been done and were hanging on a hook but she had failed to tell anyone in our party. I spoke with this person and all she could offer as an excuse was that she did not feel well. We ended up being in the store for FOUR HOURS for 5 people to try on and get their suits altered.

The guys showed up to the wedding with three different color pocket squares and my father had a bow tie when a necktie had been ordered for everyone. A groomsman was given a mannequin shirt to wear and we know this due to the 3x4 inch stamp that was on the back of his shirt indicating so, thankfully it was covered by his vest. My husband's vest button was allegedly tightened before we left the store. It popped off just 3 mins before our ceremony. By the time he removed his jacket at the reception the other vest button popped off and needed to be reattached.

We regret our choice of vendor. I have sent an email to the corporate office to detail our experience. The only thing I can hope is that I can prevent others from using Men's Wearhouse as a tux rental. I would strongly check out Tuxedo House (tuxedohouse.com/billofrights) instead.
Services Used: Dress & Attire
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Troy
Wedding:
6/29/2013
5.0/5.0
The staff at Men's Wearhouse in White Marsh were very helpful in getting me and my groomsmen setup with Tuxedos for my wedding day. They worked with us every step of the way even when changes to the wedding attire needed to be made.
Services Used: Dress & Attire
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Hamorgan
Wedding:
6/5/2010
3.7/5.0
I have no complaints about Mens Warehouse except that I had spent over ten minutes discussing a pocket square for my husband and his best man. When our best man went to pick up the rental vests and ties he found out that they did not order us the pocket squares and this was very upsetting. We purchased two tuxes because our best man is getting married and it made more sense. The alterations were done within a week and on the day of our wedding everyone looked great.
Services Used: Dress & Attire
B8
FutureMrsCooper
Wedding:
10/24/2009
5.0/5.0
Very professional, was able to fix a tux the day it was picked up.
Services Used: Dress & Attire
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abmis
Wedding:
5/9/2009
4.4/5.0
Very helpful! I felt comfortable with them handling out of town groomsman tuxes whereas I did not with Lily's bridal so I switched and am so glad I did! With 4 groomsmen the groom gets his tux free! Highly recommended
Services Used: Dress & Attire
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sms
Wedding:
10/26/2008
4.2/5.0
The staff was friendly and helpful. They offer a nice selection. I was referred to them by David's Bridal, which is where I got my bridesmaids dresses and I thought because of that, they'd have some sort of color matching, but they don't. We were still able to pick a close match for a good price. This was convenient for us having groomsmen and ushers from out of town, our info was entered into the system and our guys went to their closest store to be fitted. They also offered a free tux rental with 5 rentals, which we were able to take advantage of.
Services Used: Dress & Attire
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Brittany
Wedding:
4/25/2008
5.0/5.0
I was very pleased with this vendor. They were very patient with us. We had guys all over the US, so it was very convenient that this vendor is also all over the US. We started out with the groom, one best man, and four groomsmen. I later had to add the bridal escort and ring bearer. At another time I had to take away the ring bearer and the best man. Later I needed to take away two groomsmen. The last thing I needed to change was to add a new groomsmen. Through all of these changes the staff worked with us and had not problems making these changes. We only had to put down a deposit, which I got back when we picked up the tuxes. All of the tux were correct with measurements, sizes, patterns, and colors. Also since we had four guys renting a tux then the grooms was free plus we got a discount on the other guys' tux.
Services Used: Dress & Attire
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Marisa
Wedding:
6/2/2007
4.3/5.0
My husband decided to buy a nice suit instead of renting a tux for our garden wedding. He got excellent service at Men's Wearhouse. The sales pitch was a little agressive, but when all was said and done the alterations were done perfectly and the suit looks great.
Services Used: Dress & Attire

MAP

 
8200 PERRY HALL BLVD, WHITE MARSH MALL, Baltimore, MD 21236 See On Map
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