Quality of Service
We had chosen MWH because of the perfect color match with Davide Bridal! They were by far NOT the cheapest place, but I wanted the colors to match. When my soon -to -be and my father went in to pick out the tux there was not even a jacket in the store to try on! all of my groomsmen were spread out across the country so we elected to ship them all to this store (big mistake) We rented 8 tuxes from her and some sent in measurements and some drove to the store, the ones that drove to the store (all 4 of them) had a man who was rude and a jerk to them and when asking to speak to a manager he said that he was the manager, when I heard about this I called them ASAP because I still had 4 people to go, a lady answered the phone and told me that she is the only manager in the store and that she was going to handle the situation and never to my knowladge did anything about is one more Jr. Groomsman called in his measurements in and they did not believe that they were right ans told him that he would have to drive (4 hours there ) to see for them selves and he (7 yrs old) with his parents got the same man and he was the same as before! when my soon-to-be picked up all 8 tuxes there was a little problem with the days of rental (no communication in store) they let us have them longer because the closest store to the wedding site was over 100 miles! (that was the only good thing) when the guys put on there tuxes they all came to find that they had sewn all the pockets shut!!! for 5 extra dollars they will open the pockets!!! what a da@# ripoff!!! they all opened their own pockets anyway dropping off the tuxes was also a nightmare and took hours once again they were rude and yelling at us about a missing tie from one of the ushers and were trying to make us pay for it ($60) I said no way you contact him and talk to him about that I was not gonna pay for that ! do not go to that store!!!!
Services Used: Dress & Attire
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