130x130 sq 1417802719350 metropolis ballroom wedding

Metropolis Ballroom of Arlington Heights

Arlington Heights , IL
CONTACT US
CONTACT US

LOCATION

6 South Vail Avenue
Arlington Heights, IL 60005 US (map)

PHONE

847-870-8787

WEBSITE

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ABOUT US

Centered in the revitalized area of historic downtown Arlington Heights, the Metropolis Ballroom is the sought after venue for today's clientele.

With easy access to and from... Read more
Centered in the revitalized area of historic downtown Arlington Heights, the Metropolis Ballroom is the sought after venue for today's clientele.

With easy access to and from major expressways and one block from the Metra Northwest Train Station, Arlington Heights is conveniently located to O'Hare Airport, downtown Chicago, and surrounding Northwest Suburbs.

With free parking, surrounding parks, restaurants, unique shops and boutiques as well as the local Performing Arts Center, it's easy for you and your guests to see why the Metropolis Ballroom of Arlington Heights is indeed in a world of its own. The Metropolis Ballroom is a perfect location for hosting and attending a multitude of events.

Your Future Together Starts Here. Celebrate It Joyfully. Share It Generously.

As a 'Soon-To-Be' Bride and Groom, the two of you can take pride in creating an event filled with the unique and romantic elements for you and your guests to cherish for a lifetime.

At the Metropolis Ballroom, a grand scale wedding reception feels intimate and an intimate reception feels grand. We offer quaint cityscape views perfect for every season. Our hardwood flooring, soft lighting, and well appointed acoustics provide you with a blank canvas to dress up or keep simple reflecting your sense of style.

With our innovative team, your inspiration defines the spectrum of flavors, colors and sounds, culminating in the ambience your guests will experience during your first celebration together as husband and wife. We simply ensure every detail is a detail of you.



To start planning your special day, contact our Director of Weddings, Shawna McGarry at 847-870-8787 or email her at smcgarry@metropolisballroom.com. Read less
Wedding Venue

PHOTOS

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INFO FOR WEDDING VENUE

What is the minimum number of guests required to book your venue?
50
How many event spaces or rooms does your venue offer?
4
Describe your venue:
Banquet Hall
Describe the style of your venue
City, Modern
What kind of settings are available?
Covered Outdoor, Indoor, Uncovered Outdoor
Which of the following wedding events does your venue service?
Ceremony, Reception
What is the maximum capacity of your venue?
300
What event services do you offer?
Catering / Bar, Event Planning

REVIEWS

4.1
out of 5.0
4.3/5.0
3.9/5.0
4.2/5.0
3.8/5.0
4.1/5.0
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Anonymous
Wedding:
Recently Married
4.8/5.0
The ballroom was absolutely a wonderful place for a winter wedding. We did spend more than $100 a person, but we had about 85 adults and 15 children. The venue is a city style loft with hardwood floors and brick walls. It is gorgeous. Shawna was great and easy to work with and she made sure everything was taken care of for the big day. The food was excellent! My Maid of Honor/Sister was allowed to make the wedding cake (she is a baker for Little Miss Pastry). Typically, they do not allow outside food but since it was important to me that my sister make my wedding cake, they made it happen. My guests commented on how organized and easy flowing the whole day went. I give the Metropolis an A+.
The ballroom was absolutely a wonderful place for a winter wedding. We did spend more than $100 a person, but we had about Read more...
The ballroom was absolutely a wonderful place for a winter wedding. We did spend more than $100 a person, but we had about 85 adults and 15 children. The venue is a city style loft with hardwood floors and brick walls. It is gorgeous. Shawna was great and easy to work with and she made sure everything was taken care of for the big day. The food was excellent! My Maid of Honor/Sister was allowed to make the wedding cake (she is a baker for Little Miss Pastry). Typically, they do not allow outside food but since it was important to me that my sister make my wedding cake, they made it happen. My guests commented on how organized and easy flowing the whole day went. I give the Metropolis an A+. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
Recently Married
2.0/5.0
My husband and I recently had our wedding reception at the Metropolis Ballroom in Arlington Heights. Firstly, a couple good things about it are the location in the middle of downtown Arlington Heights, the modern main ballroom design, the separate cocktail hour rooms, and the outdoor terrace. The food was fine, not great. What really made us upset, though, was the whole planning process. There were a lot of things that were not pleasant, and they all happened because the main wedding coordinator there, Shawna, did not know what she was doing. She was horrible with communication, unaccommodating, rude, and apathetic. Often times, we’d send her emails updating her on rentals, guest lists, menu choices, etc. but wouldn’t receive a response/confirmation for weeks and usually only after we reminded her to get back to us. At the onsite planning meetings, we would typically just go over the details that we had previously communicated in our emails, which made them pointless. The tasting was another particularly bad experience. Shawna didn’t know anything about the menu. We found bones in our fish. The dirty dishes never got cleared. We were given a very rude response when we started to ask questions about our rentals, being told we’ll have to schedule another day to discuss that because this wasn’t a planning meeting. On our actual wedding day the wait staff was nice, but as the bride (and the one that was paying for the event) I was served last. I’m pretty sure that wasn’t supposed to happen, and it was pretty disrespectful. The only way our event ended up alright is because our planner was phenomenal. At the end of it all our wedding turned out well, but because of all the other vendors that did their job well. Looking back our wedding definitely was not worth all the disrespect and poor planning by Metropolis. We felt like they cared about our money more than they care about us. I do not recommend using the Metropolis Ballroom for your venue.
My husband and I recently had our wedding reception at the Metropolis Ballroom in Arlington Heights. Firstly, a couple Read more...
My husband and I recently had our wedding reception at the Metropolis Ballroom in Arlington Heights. Firstly, a couple good things about it are the location in the middle of downtown Arlington Heights, the modern main ballroom design, the separate cocktail hour rooms, and the outdoor terrace. The food was fine, not great. What really made us upset, though, was the whole planning process. There were a lot of things that were not pleasant, and they all happened because the main wedding coordinator there, Shawna, did not know what she was doing. She was horrible with communication, unaccommodating, rude, and apathetic. Often times, we’d send her emails updating her on rentals, guest lists, menu choices, etc. but wouldn’t receive a response/confirmation for weeks and usually only after we reminded her to get back to us. At the onsite planning meetings, we would typically just go over the details that we had previously communicated in our emails, which made them pointless. The tasting was another particularly bad experience. Shawna didn’t know anything about the menu. We found bones in our fish. The dirty dishes never got cleared. We were given a very rude response when we started to ask questions about our rentals, being told we’ll have to schedule another day to discuss that because this wasn’t a planning meeting. On our actual wedding day the wait staff was nice, but as the bride (and the one that was paying for the event) I was served last. I’m pretty sure that wasn’t supposed to happen, and it was pretty disrespectful. The only way our event ended up alright is because our planner was phenomenal. At the end of it all our wedding turned out well, but because of all the other vendors that did their job well. Looking back our wedding definitely was not worth all the disrespect and poor planning by Metropolis. We felt like they cared about our money more than they care about us. I do not recommend using the Metropolis Ballroom for your venue. Read less
Services Used: Wedding Venue
Metropolis Ballroom of Arlington Heights responded with the following comments:

Thank you for taking the time to write this review, your feedback is much appreciated. We sincerely apologize for your unfortunate experience and hope that you can continue to see some of the positives in your time with us. We also hope that we are able to prove ourselves to you during another event in the future.
Default vendor profile pic
Kellirose
Wedding:
12/19/2015
5.0/5.0
Shawna McGarry, our wedding planner at Metropolis Ballroom, was truly incredible. She was so helpful and accommodating of all of our desires and values throughout the entire wedding planning process. She was extremely organized and timely each step of the way, allowing us to feel at ease knowing that we were always on track with our timeline. Shawna met with us multiple times and was easy to get ahold of when we had questions or concerns about anything at any point. I will never forget walking through the ballroom before our reception to have our "first look" of the space. It was breathtaking. Shawna had taken our vision and created the reception of our dreams, going above and beyond what we had even imagined. Shawna truly cares and it shows in every single detail that she works so hard to perfect for her brides. We couldn't be happier with our decision to have our reception at Metropolis Ballroom and we are so grateful to have had Shawna as our wedding planner. I would highly recommend to any couple :)
Shawna McGarry, our wedding planner at Metropolis Ballroom, was truly incredible. She was so helpful and accommodating of Read more...
Shawna McGarry, our wedding planner at Metropolis Ballroom, was truly incredible. She was so helpful and accommodating of all of our desires and values throughout the entire wedding planning process. She was extremely organized and timely each step of the way, allowing us to feel at ease knowing that we were always on track with our timeline. Shawna met with us multiple times and was easy to get ahold of when we had questions or concerns about anything at any point. I will never forget walking through the ballroom before our reception to have our "first look" of the space. It was breathtaking. Shawna had taken our vision and created the reception of our dreams, going above and beyond what we had even imagined. Shawna truly cares and it shows in every single detail that she works so hard to perfect for her brides. We couldn't be happier with our decision to have our reception at Metropolis Ballroom and we are so grateful to have had Shawna as our wedding planner. I would highly recommend to any couple :) Read less
Services Used: Wedding Planning, Wedding Venue
Default vendor profile pic
Melina
Wedding:
11/14/2015
5.0/5.0
Where do I begin to describe how magical our wedding was. Shawna was able to create my vision and make it such a beautiful night. The food is amazing, the staff were so responsive- my guests were extremely impressed. The flow of the evening was on point. Shawna is able to do just about anything to make sure the wedding day is perfect. from the moment we booked the venue until the day before she kept in contact with me was a great support through this stressful time. I would recommend this venue to anyone that would like a different wedding instead of a traditional banquet. The open ceilings with the drapery is what caught my eye. Beautiful place and awesome people !
Where do I begin to describe how magical our wedding was. Shawna was able to create my vision and make it such a beautiful Read more...
Where do I begin to describe how magical our wedding was. Shawna was able to create my vision and make it such a beautiful night. The food is amazing, the staff were so responsive- my guests were extremely impressed. The flow of the evening was on point. Shawna is able to do just about anything to make sure the wedding day is perfect. from the moment we booked the venue until the day before she kept in contact with me was a great support through this stressful time. I would recommend this venue to anyone that would like a different wedding instead of a traditional banquet. The open ceilings with the drapery is what caught my eye. Beautiful place and awesome people ! Read less
Services Used: Wedding Venue
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Amy
Wedding:
12/28/2013
4.8/5.0
The Metropolis was a magical setting for my daughter's winter wedding. We were looking for a downtown feel in the suburbs, and the elegant ballroom at the Metropolis, with its balcony overlooking holiday lights in the park, fit the bill perfectly. Michael, the event manager, met with us many times to help create an elegantly decorated room with delicious food and impeccable service. Throughout our planning, he answered all of our questions and had lots of creative ideas of his own to help us. He's much more than a manager; he's more of a wedding planner who will review invitation wording, band set lists, floral decorations, and more. On the night of the wedding, he made sure everything went smoothly and that my daughter, her new husband, and all of our guests had a night they won't forget!
The Metropolis was a magical setting for my daughter's winter wedding. We were looking for a downtown feel in the suburbs, Read more...
The Metropolis was a magical setting for my daughter's winter wedding. We were looking for a downtown feel in the suburbs, and the elegant ballroom at the Metropolis, with its balcony overlooking holiday lights in the park, fit the bill perfectly. Michael, the event manager, met with us many times to help create an elegantly decorated room with delicious food and impeccable service. Throughout our planning, he answered all of our questions and had lots of creative ideas of his own to help us. He's much more than a manager; he's more of a wedding planner who will review invitation wording, band set lists, floral decorations, and more. On the night of the wedding, he made sure everything went smoothly and that my daughter, her new husband, and all of our guests had a night they won't forget! Read less
Services Used: Wedding Venue
Default vendor profile pic
Meggan
Wedding:
9/20/2013
4.3/5.0
Metropolis and staff was one of the many factors that made our wedding such a fairy-tale come true! We loved it the second we walked in. Michael, Danielle, and all the staff far surpassed our expectations! We are a husband and wife that can say that not a thing went wrong at our wedding or reception! Any little detail or plan that we were worried about went better than we could have imagined! We had read in reviews about Metropolis that Michael Raymond was a "jack of all trades"...that was an understatement! Can't even begin to count all the times during and after our wedding that our parents and bridal party ranted and raved about how "Michael was such a blessing to this experience and helped it be pulled off flawlessly!" The waitstaff and bartenders were SO attentive and professional. Making food decisions was difficult because there were far too many great options that all tasted and looked great!

A few things that we weren't thrilled about but were not deal breakers: 1. You must get every consumable good from Metropolis and pay the expensive price for it. My husband wanted him, groomsmen, and fathers to drink his favorite whiskey while getting ready. We were not allowed to bring this in, we would have had to get it overpriced through Metropolis. They did give us a beer and champagne toast though for the bridal party and parents before the ceremony. 2. Very limited beer selections even on the upgraded bar package. Great top shelf alcohols but no craft beers. Very pricey if you want to get it through them. 3. Underage people not getting kids meals get charged bar package. We fought this many times but Michael wouldn't compromise.

This review cannot begin to capture how truly happy and grateful we are to have had our wedding at Metropolis! Happiest day of our lives this far. Most expensive party we'll ever throw but honestly was worth it!
Metropolis and staff was one of the many factors that made our wedding such a fairy-tale come true! We loved it the second Read more...
Metropolis and staff was one of the many factors that made our wedding such a fairy-tale come true! We loved it the second we walked in. Michael, Danielle, and all the staff far surpassed our expectations! We are a husband and wife that can say that not a thing went wrong at our wedding or reception! Any little detail or plan that we were worried about went better than we could have imagined! We had read in reviews about Metropolis that Michael Raymond was a "jack of all trades"...that was an understatement! Can't even begin to count all the times during and after our wedding that our parents and bridal party ranted and raved about how "Michael was such a blessing to this experience and helped it be pulled off flawlessly!" The waitstaff and bartenders were SO attentive and professional. Making food decisions was difficult because there were far too many great options that all tasted and looked great!

A few things that we weren't thrilled about but were not deal breakers: 1. You must get every consumable good from Metropolis and pay the expensive price for it. My husband wanted him, groomsmen, and fathers to drink his favorite whiskey while getting ready. We were not allowed to bring this in, we would have had to get it overpriced through Metropolis. They did give us a beer and champagne toast though for the bridal party and parents before the ceremony. 2. Very limited beer selections even on the upgraded bar package. Great top shelf alcohols but no craft beers. Very pricey if you want to get it through them. 3. Underage people not getting kids meals get charged bar package. We fought this many times but Michael wouldn't compromise.

This review cannot begin to capture how truly happy and grateful we are to have had our wedding at Metropolis! Happiest day of our lives this far. Most expensive party we'll ever throw but honestly was worth it! Read less
Services Used: Wedding Venue
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Whitney
Wedding:
8/9/2013
4.6/5.0
The Metropolis is a great idea for a wedding in the suburbs for those who like the feel of city weddings. It has a feel like a loft in the city, with big open windows looking out on to buildings and trees lined with white string lights, tall open ceilings, and all wood floors. It's a great place to design a wedding exactly how you want it, and the planner guy there is so involved and so helpful. He goes above and beyond the call of duty to make sure every detail of your wedding is covered, and is perfect. I would do it again with them in a heartbeat. There were a couple of down sides which didn't come up till the week of. I had planned to use a special song to walk down the aisle to, which I emailed the planner, Michael, about obsessively. He forgot the day of, and as I was walking on to the aisle asked me if they were going to change the song for me. It messed up the timing of the song and really upset me, but I married my husband anyways! I later also found out that they ran out of food for some guests. Thankfully no one told me that the day of. I understand things go wrong at weddings, but the thing that really upset me about it is that they didn't reach out to me afterwards and apologize and explain the mistake. For that reason, I felt they were unprofessional. However, given all the bad things that could have happened, and all the good things that did happen (weight staff was great, bartender was phenomenal, Michael works extremely hard, venue is perfect), I would still pick them to do my wedding again.
The Metropolis is a great idea for a wedding in the suburbs for those who like the feel of city weddings. It has a feel Read more...
The Metropolis is a great idea for a wedding in the suburbs for those who like the feel of city weddings. It has a feel like a loft in the city, with big open windows looking out on to buildings and trees lined with white string lights, tall open ceilings, and all wood floors. It's a great place to design a wedding exactly how you want it, and the planner guy there is so involved and so helpful. He goes above and beyond the call of duty to make sure every detail of your wedding is covered, and is perfect. I would do it again with them in a heartbeat. There were a couple of down sides which didn't come up till the week of. I had planned to use a special song to walk down the aisle to, which I emailed the planner, Michael, about obsessively. He forgot the day of, and as I was walking on to the aisle asked me if they were going to change the song for me. It messed up the timing of the song and really upset me, but I married my husband anyways! I later also found out that they ran out of food for some guests. Thankfully no one told me that the day of. I understand things go wrong at weddings, but the thing that really upset me about it is that they didn't reach out to me afterwards and apologize and explain the mistake. For that reason, I felt they were unprofessional. However, given all the bad things that could have happened, and all the good things that did happen (weight staff was great, bartender was phenomenal, Michael works extremely hard, venue is perfect), I would still pick them to do my wedding again. Read less
Services Used: Wedding Venue
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Ken
Wedding:
6/8/2013
5.0/5.0
Simply outstanding in all areas.
Simply outstanding in all areas.
Simply outstanding in all areas. Read less
Services Used: Wedding Venue
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Melissa
Wedding:
4/27/2013
4.9/5.0
I cannot say enough about how pleased I am with the Metropolis Ballroom. Michael and his team did an exceptional job turning our dream into a reality, and our day was absolutely perfect in every way. We stumbled across the Metropolis while searching for a venue that was unique and different from the plethora of banquet halls in our area, and while the room itself was gorgeous with the wood beams, wall of windows leading to the veranda, and modern chandelier, I was blown away by this venue's attention to detail. We had a very clear vision of what we wanted our wedding reception to look like, and nothing was off limits to Michael and his staff. I would highly recommend the Metropolis Ballroom to couples looking for a unique space with delicious food and incredible service. Thank you so much for making our wedding the best day of our lives.
I cannot say enough about how pleased I am with the Metropolis Ballroom. Michael and his team did an exceptional job Read more...
I cannot say enough about how pleased I am with the Metropolis Ballroom. Michael and his team did an exceptional job turning our dream into a reality, and our day was absolutely perfect in every way. We stumbled across the Metropolis while searching for a venue that was unique and different from the plethora of banquet halls in our area, and while the room itself was gorgeous with the wood beams, wall of windows leading to the veranda, and modern chandelier, I was blown away by this venue's attention to detail. We had a very clear vision of what we wanted our wedding reception to look like, and nothing was off limits to Michael and his staff. I would highly recommend the Metropolis Ballroom to couples looking for a unique space with delicious food and incredible service. Thank you so much for making our wedding the best day of our lives. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
1+ year ago
1.9/5.0
The Metropolis Ballroom -

You will be dealing with the in-house staffing and the third party staffing:

1. The in-house staff - not very desirable. If you are expecting white glove service - bring your expectations down a few notches. - DO NOT rely on the in house wedding coordinator. The staff - short fused, over worked, under qualified, snatchy, rude, condescending.
- if you are not a detailed individual make sure you have someone that will be your representative and spoke's person and thick skin.




2. The staff during your event works for the preferred caterer which does their best. Friendly, pleasant and helpful. - Make sure you tell them not to throw away your cake topper ! DO NOT ASSUME ANYTHING!
The Metropolis Ballroom -

You will be dealing with the in-house staffing and the third party staffing:
Read more...
The Metropolis Ballroom -

You will be dealing with the in-house staffing and the third party staffing:

1. The in-house staff - not very desirable. If you are expecting white glove service - bring your expectations down a few notches. - DO NOT rely on the in house wedding coordinator. The staff - short fused, over worked, under qualified, snatchy, rude, condescending.
- if you are not a detailed individual make sure you have someone that will be your representative and spoke's person and thick skin.




2. The staff during your event works for the preferred caterer which does their best. Friendly, pleasant and helpful. - Make sure you tell them not to throw away your cake topper ! DO NOT ASSUME ANYTHING! Read less
Services Used: Catering

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6 South Vail Avenue, Arlington Heights, IL 60005 See On Map
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