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MidPark Transportation and Valet Parking

Washington , DC
CONTACT US
CONTACT US

LOCATION

455 Massachusetts Ave NW Ste 150
Washington, DC 20001 US (map)

PHONE

202-462-1204

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Midpark Services valet parking and transportation. We do our best to alleviate your planning woes and offer services that our clients really need. We want to be your one stop go-to-guy... Read more
Midpark Services valet parking and transportation. We do our best to alleviate your planning woes and offer services that our clients really need. We want to be your one stop go-to-guy when you need get your people in and out without bottlenecks and backups. Our attendants and drivers will show your guests or customers unmatched hospitality and customer service. We are fully insured, fully equipped and fully capable of handling you biggest jobs. We provide services to an array of clients from airports to dealerships, birthday parties to conventions, condos to hospitals to shopping centers. So add a touch of distinction and ease for your customers and order our services today! Read less
Transportation

PHOTOS

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INFO FOR TRANSPORTATION

What types of vehicles do you have in your fleet?
Limousine - Stretch, Motor Coach, Party Bus, SUV, SUV Limo, Sedan, Shuttle, Standard Limo, Van
Do you offer special types of transportation?
Golf Cart
Schedule permitting, which of the following driving services do you provide?
Multi-Location Trip, One-Way Trip, Round Trip
Typically, what is the minimum rental time required to book your services during peak season?
4+ Hours
Which of the following amenities are your vehicles equipped with?
Bar, Bottled Water/Ice, DVD Player, Fiber Optic Lighting, Flat Screen TVs, Premium Stereo System, Privacy Partition, Red Carpet Service, Wedding Signage

REVIEWS

3.8
out of 5.0
3.7/5.0
3.9/5.0
3.8/5.0
3.7/5.0
3.8/5.0
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Anonymous
Wedding:
Recently Married
5.0/5.0
We contacted numerous transportation companies across the area and Midpark provided not only exactly what we wanted, but the best pricing. They delivered for us the entire day, arriving early to each location we needed them. The drivers were pleasant and easy to work with, providing a smooth drive. If you are interested in their service, give them a call; our customer service rep was able to get us many discounts more than could be found on their web page
We contacted numerous transportation companies across the area and Midpark provided not only exactly what we wanted, but Read more...
We contacted numerous transportation companies across the area and Midpark provided not only exactly what we wanted, but the best pricing. They delivered for us the entire day, arriving early to each location we needed them. The drivers were pleasant and easy to work with, providing a smooth drive. If you are interested in their service, give them a call; our customer service rep was able to get us many discounts more than could be found on their web page Read less
Services Used: Transportation
MidPark Transportation and Valet Parking responded with the following comments:

Thank you for taking the time to write a review!
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GiselleinDC
Wedding:
6/26/2015
5.0/5.0
I ABSOLUTELY loved Mr. Macklin and his team. We used them for a previous event (transportation to a wine festival) after being referred to them by a friend and everything worked out so well, that we used them for our wedding. My family appreciated having transportation from the hotel to the church, from the church to the reception hall, and from the hall back to the hotel. Their vehicles are clean, comfortable, and well air-conditioned. My grandmother has really bad Rheumatoid arthritis and it was easy for her climb onto the shuttle and get chauffeured everywhere! The invoice was super easy to read, the website takes down all of the details, and I would recommend MidPark above all others here in the DC area. Our wedding was so much more relaxed knowing our family and friends had transportation and could fully enjoy the reception.
I ABSOLUTELY loved Mr. Macklin and his team. We used them for a previous event (transportation to a wine festival) after Read more...
I ABSOLUTELY loved Mr. Macklin and his team. We used them for a previous event (transportation to a wine festival) after being referred to them by a friend and everything worked out so well, that we used them for our wedding. My family appreciated having transportation from the hotel to the church, from the church to the reception hall, and from the hall back to the hotel. Their vehicles are clean, comfortable, and well air-conditioned. My grandmother has really bad Rheumatoid arthritis and it was easy for her climb onto the shuttle and get chauffeured everywhere! The invoice was super easy to read, the website takes down all of the details, and I would recommend MidPark above all others here in the DC area. Our wedding was so much more relaxed knowing our family and friends had transportation and could fully enjoy the reception. Read less
Services Used: Transportation
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I used Midpark Valet for my Sept. 2014 wedding rehearsal and they were awesome. Brian was a pleasure to work with and was very accommodating to my schedule. The driver was super friendly and called ahead of time to make sure I had his contact info. In addition to being prompt, Brian and his team were amenable to our change in plans as we were planning to take a driving tour of DC and switched things up at the last minute. We decided to take our bridal party downtown to hang out and I gave the driver the time and area of where to pick us up and he was there and ready right on time. The Limo bus we used was brand new (or appeared that way) and came equipped with everything we needed to play our own music, control the lights, etc. I would highly recommend this company for all of your wedding transportation needs!
I used Midpark Valet for my Sept. 2014 wedding rehearsal and they were awesome. Brian was a pleasure to work with and was Read more...
I used Midpark Valet for my Sept. 2014 wedding rehearsal and they were awesome. Brian was a pleasure to work with and was very accommodating to my schedule. The driver was super friendly and called ahead of time to make sure I had his contact info. In addition to being prompt, Brian and his team were amenable to our change in plans as we were planning to take a driving tour of DC and switched things up at the last minute. We decided to take our bridal party downtown to hang out and I gave the driver the time and area of where to pick us up and he was there and ready right on time. The Limo bus we used was brand new (or appeared that way) and came equipped with everything we needed to play our own music, control the lights, etc. I would highly recommend this company for all of your wedding transportation needs! Read less
Services Used: Transportation
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Private User
Wedding:
4/5/2014
5.0/5.0
MidPark was amazing! I ordered two shuttle buses for my wedding. One transported the wedding party back and forth between the hotel and venue throughout the day, and the other transported guests throughout the evening. Brian was very accommodating and flexible as I kept changing my itinerary. The shuttles looked brand new, and both drivers made sure I had their contact information just in case I needed anything. They did exactly what they were supposed to do. They also had the best prices out of all the local companies that I looked into. I would definitely recommend this company.
MidPark was amazing! I ordered two shuttle buses for my wedding. One transported the wedding party back and forth between Read more...
MidPark was amazing! I ordered two shuttle buses for my wedding. One transported the wedding party back and forth between the hotel and venue throughout the day, and the other transported guests throughout the evening. Brian was very accommodating and flexible as I kept changing my itinerary. The shuttles looked brand new, and both drivers made sure I had their contact information just in case I needed anything. They did exactly what they were supposed to do. They also had the best prices out of all the local companies that I looked into. I would definitely recommend this company. Read less
Services Used: Transportation
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Courtney
Wedding:
5/19/2012
5.0/5.0
They truly did an outstanding job handling the rehearsal dinner and my wedding, they were professional, spotless, flexible, and polite.
They truly did an outstanding job handling the rehearsal dinner and my wedding, they were professional, spotless, Read more...
They truly did an outstanding job handling the rehearsal dinner and my wedding, they were professional, spotless, flexible, and polite. Read less
Services Used: Transportation
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Josephine
Wedding:
7/2/2016
4.4/5.0
Great through out the process from booking up until day of event. Our driver was excellent . Will definitely be recommending and using their services again
Great through out the process from booking up until day of event. Our driver was excellent . Will definitely be Read more...
Great through out the process from booking up until day of event. Our driver was excellent . Will definitely be recommending and using their services again Read less
Services Used: Transportation
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Anonymous
Wedding:
Recently Married
0.5/5.0
PLEASE DO NOT USE THIS COMPANY. We used MidPark on August 14, 2015 for transportation to and from our rehearsal dinner location. We were supposed to be picked up at the hotel and the bus showed up over an hour late to pick up the bride and groom and 50 of our guests. We had already prepaid to rent out the restaurant for the rehearsal dinner because we had such a large group. MidPark not only cost us the $1,500 per hour to rent out the restaurant but they also refused to refund us for the hour that they were late. It took me over a month after the wedding to get in touch with Brian, and when I did, he refused to compensate us for anything (see notes below for additional info). After our discussion, I placed numerous phone calls and emails trying to get in touch with Brian and he refused to email or call me back. They say “100% customer satisfaction guaranteed” but that couldn’t be further from the truth. Brian and his team are well aware of my dissatisfaction and have refused to work with us or even reply to any emails or calls.

In addition, when the bus driver arrived an hour late he said he had gotten lost. He was very apologetic and said that his Garmin took him in the wrong direction. When I talked to Brian he claimed it was “traffic” that was the reason they were late. Every single one of the 50 guests who were coming from the Baltimore/DC area were on time. So either Brian lied to me claiming that it was traffic, or the bus driver lied to me claiming he got lost. Brian claimed he had a copy of the buses GPS to show that they hit “traffic” and didn’t actually get lost, and when I requested to see it he refused to send it to me. I’m assuming Brian is claiming it was traffic because in the contract it states MidPark is not responsible if traffic is bad. As stated above, 50 guests were able to make it on time, so I refuse to believe it was traffic. This is not the experience you want to have on your wedding weekend. - Evan
PLEASE DO NOT USE THIS COMPANY. We used MidPark on August 14, 2015 for transportation to and from our rehearsal dinner Read more...
PLEASE DO NOT USE THIS COMPANY. We used MidPark on August 14, 2015 for transportation to and from our rehearsal dinner location. We were supposed to be picked up at the hotel and the bus showed up over an hour late to pick up the bride and groom and 50 of our guests. We had already prepaid to rent out the restaurant for the rehearsal dinner because we had such a large group. MidPark not only cost us the $1,500 per hour to rent out the restaurant but they also refused to refund us for the hour that they were late. It took me over a month after the wedding to get in touch with Brian, and when I did, he refused to compensate us for anything (see notes below for additional info). After our discussion, I placed numerous phone calls and emails trying to get in touch with Brian and he refused to email or call me back. They say “100% customer satisfaction guaranteed” but that couldn’t be further from the truth. Brian and his team are well aware of my dissatisfaction and have refused to work with us or even reply to any emails or calls.

In addition, when the bus driver arrived an hour late he said he had gotten lost. He was very apologetic and said that his Garmin took him in the wrong direction. When I talked to Brian he claimed it was “traffic” that was the reason they were late. Every single one of the 50 guests who were coming from the Baltimore/DC area were on time. So either Brian lied to me claiming that it was traffic, or the bus driver lied to me claiming he got lost. Brian claimed he had a copy of the buses GPS to show that they hit “traffic” and didn’t actually get lost, and when I requested to see it he refused to send it to me. I’m assuming Brian is claiming it was traffic because in the contract it states MidPark is not responsible if traffic is bad. As stated above, 50 guests were able to make it on time, so I refuse to believe it was traffic. This is not the experience you want to have on your wedding weekend. - Evan Read less
Services Used: Transportation
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Anonymous
Wedding:
2+ years ago
0.1/5.0
Please do not use this company for your wedding. We gave them over $2000 worth of business. I will say 50% of what we asked them to do was done correctly but that is all. They did get our guests to the reception and back to the hotel via the 35 pass buses we rented. Thankfully, that was not a problem. However all 3 of our limos were late, one took guests to the wrong church, one never showed until the wedding was over, and the other was very late and not the car we rented. The parents of the groom had to take a taxi to the church. The wedding started over 30 min late because of all of the above. The bride was in tears and we did not get to take the photographs planned because it was too dark. The drivers did not seem to know where they were going or how to get there. I will say they (the drivers) were very polite and tried to help when possible. This is not the experience you want to have on your wedding day. I will say they were always good about responding to phone calls and emails until the wedding was over and we wanted to discuss compensation for all their errors....3 months later we are still waiting to get a resolution. The contact person at Mid Park's response to my complaints was "Well, the limos did 'eventually' show up" . And I might add they had the nerve to charge us for running over the contracted time. ( I guess the fact that they ran later than the contracted time getting started wasn't important.) Sorry, this is not the kind of customer service I expected.

*******in response to MidPark's reply to my review.... Because you disputed my review I was required to provide wedding wire a copy of our contract with you which I did and they reinstated this review. Saying you have no knowledge of this scenario and wonder if we are truly a customer of your only reinforces the frustrations we have had dealing with your business. These problems have in fact been communicated with Brian per email without resolution to our satisfaction.
Please do not use this company for your wedding. We gave them over $2000 worth of business. I will say 50% of what we Read more...
Please do not use this company for your wedding. We gave them over $2000 worth of business. I will say 50% of what we asked them to do was done correctly but that is all. They did get our guests to the reception and back to the hotel via the 35 pass buses we rented. Thankfully, that was not a problem. However all 3 of our limos were late, one took guests to the wrong church, one never showed until the wedding was over, and the other was very late and not the car we rented. The parents of the groom had to take a taxi to the church. The wedding started over 30 min late because of all of the above. The bride was in tears and we did not get to take the photographs planned because it was too dark. The drivers did not seem to know where they were going or how to get there. I will say they (the drivers) were very polite and tried to help when possible. This is not the experience you want to have on your wedding day. I will say they were always good about responding to phone calls and emails until the wedding was over and we wanted to discuss compensation for all their errors....3 months later we are still waiting to get a resolution. The contact person at Mid Park's response to my complaints was "Well, the limos did 'eventually' show up" . And I might add they had the nerve to charge us for running over the contracted time. ( I guess the fact that they ran later than the contracted time getting started wasn't important.) Sorry, this is not the kind of customer service I expected.

*******in response to MidPark's reply to my review.... Because you disputed my review I was required to provide wedding wire a copy of our contract with you which I did and they reinstated this review. Saying you have no knowledge of this scenario and wonder if we are truly a customer of your only reinforces the frustrations we have had dealing with your business. These problems have in fact been communicated with Brian per email without resolution to our satisfaction. Read less
Services Used: Transportation
MidPark Transportation and Valet Parking responded with the following comments:

We regret any issues this customer experienced. There is no name accompanied with this review so we have no clue really who this anonymous review is. We encourage the customer to contact us in our offices at 202-462-1204. We strive for 100% customer satisfaction and would appreciate the opportunity to remedy this situation. However to our knowledge we have not had any complaint resembling this review. If this is truly customer of ours, i hope that they will contact me as soon as they can.

MAP

 
455 Massachusetts Ave NW Ste 150, Washington, DC 20001 See On Map
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