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Midwest Conference Center

Northlake , IL

LOCATION

401 W Lake St
Northlake, IL US 60164 (map)
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Wedding Venue

REVIEWS

3.9
out of 5.0
3.9/5.0
3.8/5.0
3.9/5.0
4.0/5.0
4.1/5.0
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Anna
Wedding:
7/12/2014
5.0/5.0
What we loved about Midwest Conference Center for our wedding:
1. Fantastic views! So much better than a regular hall!
2. Helpful and professional staff. Very easy to work with!
3. Delicious food. Everyone is still talking about the chicken tequila lime!
4. Great prices!
5. Good location. Near several major highways and O'Hare
I would definitely recommend this venue!
What we loved about Midwest Conference Center for our wedding:
1. Fantastic views! So much better than a regular Read more...
What we loved about Midwest Conference Center for our wedding:
1. Fantastic views! So much better than a regular hall!
2. Helpful and professional staff. Very easy to work with!
3. Delicious food. Everyone is still talking about the chicken tequila lime!
4. Great prices!
5. Good location. Near several major highways and O'Hare
I would definitely recommend this venue! Read less
Services Used: Wedding Venue
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K
Wedding:
10/26/2013
4.4/5.0
Zoila Matracardi was very accommodating and did an excellent job of making sure everything we requested was carried out to the letter. The food was hot, flavorful and delicious. We received plenty of compliments on the food including the vegetarian meals and appetizers! The portions are just right and nobody went home hungry. The wait staff moved in and our seamlessly and were very courteous. The venue is beautiful and well kept with plenty of parking. There was another event taking place but we didn't feel neglected and were never disturb by that events music. They were able to accommodate our specialty drink request and it tasted sensational! We had an open bar and the drinks were not watered down or deficient in anyway. The only complaint was that sometimes it did take a few days to get a response back but once we spoke with them, they took care of everything right away. We only had the reception there but they can accommodate the ceremony too if need be.
Zoila Matracardi was very accommodating and did an excellent job of making sure everything we requested was carried out to Read more...
Zoila Matracardi was very accommodating and did an excellent job of making sure everything we requested was carried out to the letter. The food was hot, flavorful and delicious. We received plenty of compliments on the food including the vegetarian meals and appetizers! The portions are just right and nobody went home hungry. The wait staff moved in and our seamlessly and were very courteous. The venue is beautiful and well kept with plenty of parking. There was another event taking place but we didn't feel neglected and were never disturb by that events music. They were able to accommodate our specialty drink request and it tasted sensational! We had an open bar and the drinks were not watered down or deficient in anyway. The only complaint was that sometimes it did take a few days to get a response back but once we spoke with them, they took care of everything right away. We only had the reception there but they can accommodate the ceremony too if need be. Read less
Services Used: Wedding Venue
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Teresa
Wedding:
8/25/2012
4.2/5.0
Our wedding turned out really nice. Everyone love the food. They are still talking about the large portion of roasted herb chicken and my adjustment to the open bar!!! I had a ball I just wish they had a place photos which I.hadn't thought of until a month prior to my wedding, so.we took.our photos indoors. Zoila was pretty nice. She made sure she gave me everything I wanted. I really dont have any complaints.
Our wedding turned out really nice. Everyone love the food. They are still talking about the large portion of roasted herb Read more...
Our wedding turned out really nice. Everyone love the food. They are still talking about the large portion of roasted herb chicken and my adjustment to the open bar!!! I had a ball I just wish they had a place photos which I.hadn't thought of until a month prior to my wedding, so.we took.our photos indoors. Zoila was pretty nice. She made sure she gave me everything I wanted. I really dont have any complaints. Read less
Services Used: Wedding Venue
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Rosalinda
Wedding:
6/16/2012
5.0/5.0
Our reception was in the skyline ballroom. The space was great and everyone loved the view of the city from way up on the 16th floor.
Our reception was in the skyline ballroom. The space was great and everyone loved the view of the city from way up on the Read more...
Our reception was in the skyline ballroom. The space was great and everyone loved the view of the city from way up on the 16th floor. Read less
Services Used: Wedding Venue
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Mojo
Wedding:
6/4/2011
3.1/5.0
Wow! I have read the reviews below and I had similar issues with them. I felt everything was rushed for us. From looking at the venue, to the tasting, which we didn't get a proper tasting because we were traveling from Southern Illinois to Northlake, our wedding rehearsal was rushed, and our wedding day was too. I know Zoila has many things to do but if we are spending like 7,000 dollars at your venue, treat us like royalty.

We changed the sauce on our chicken because it left an after taste and they still put it on our chicken. As a bride I couldn't eat there because I was socializing with my guests and I asked to take my food to go and they wouldn't let us. Zoila let us take our tasting food to go but my food that I paid 47.39 per plate for. RIP OFF!

Also, we had money stolen out of our purses in the bridal suite. So if you have any valueables or money.......KEEP THEM IN THE CAR!!!! Everyone that works there has the access code to the bridal suite so anyone could have stolen our money.

Also keep up with how much money you give them and make sure you get your damage deposit back because apparently our got waived and 2 weeks after the wedding, I received nothing. So make sure you are getting it back before you expect a check in the mail and be horribly surprised.

WATCH OUT FOR HIDDEN COSTS BECAUSE THEY WILL ADD UP!!! (like the 50.00 cake cutting fee)
Wow! I have read the reviews below and I had similar issues with them. I felt everything was rushed for us. From looking Read more...
Wow! I have read the reviews below and I had similar issues with them. I felt everything was rushed for us. From looking at the venue, to the tasting, which we didn't get a proper tasting because we were traveling from Southern Illinois to Northlake, our wedding rehearsal was rushed, and our wedding day was too. I know Zoila has many things to do but if we are spending like 7,000 dollars at your venue, treat us like royalty.

We changed the sauce on our chicken because it left an after taste and they still put it on our chicken. As a bride I couldn't eat there because I was socializing with my guests and I asked to take my food to go and they wouldn't let us. Zoila let us take our tasting food to go but my food that I paid 47.39 per plate for. RIP OFF!

Also, we had money stolen out of our purses in the bridal suite. So if you have any valueables or money.......KEEP THEM IN THE CAR!!!! Everyone that works there has the access code to the bridal suite so anyone could have stolen our money.

Also keep up with how much money you give them and make sure you get your damage deposit back because apparently our got waived and 2 weeks after the wedding, I received nothing. So make sure you are getting it back before you expect a check in the mail and be horribly surprised.

WATCH OUT FOR HIDDEN COSTS BECAUSE THEY WILL ADD UP!!! (like the 50.00 cake cutting fee) Read less
Services Used: Wedding Venue
B3
Wesley
Wedding:
8/14/2010
4.4/5.0
There were many previous reviews suggesting poor professionalism and quality of food. However, we had a great experience with Zoila (director of sales and catering). She was accommodating to all our needs. The food was great. The cake was amazing. She also pulled a lot of strings to get us discounts and free upgrades. I did receive consistent feedback from my guests suggesting that the servers were rude and would not serve vegetarian plates to my guests. I will bring this up to them.
There were many previous reviews suggesting poor professionalism and quality of food. However, we had a great experience Read more...
There were many previous reviews suggesting poor professionalism and quality of food. However, we had a great experience with Zoila (director of sales and catering). She was accommodating to all our needs. The food was great. The cake was amazing. She also pulled a lot of strings to get us discounts and free upgrades. I did receive consistent feedback from my guests suggesting that the servers were rude and would not serve vegetarian plates to my guests. I will bring this up to them. Read less
Services Used: Wedding Venue
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Sara
Wedding:
3/20/2010
4.5/5.0
Overall, we had a great experience with the Midwest Conference Center. Zoila was wonderful to work with as the Catering Manager, and she was just so helpful through all of the planning.

There were a few issues and mistakes made on the night of our wedding, but she took care of them very quickly, which was appreciated.
Overall, we had a great experience with the Midwest Conference Center. Zoila was wonderful to work with as the Catering Read more...
Overall, we had a great experience with the Midwest Conference Center. Zoila was wonderful to work with as the Catering Manager, and she was just so helpful through all of the planning.

There were a few issues and mistakes made on the night of our wedding, but she took care of them very quickly, which was appreciated. Read less
Services Used: Wedding Venue
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kwolak
Wedding:
10/17/2009
3.7/5.0
We had our wedding reception at the Midwest Conference Center on the 16th Floor Skyline Ballroom, which offers floor-to-ceiling windows on three sides of the room and a nice view of the Chicago skyline. This is a good way to get the downtown feel without the downtown price. The guests rave about the venue, if only for that. Note, though, that there are support beams in the middle of the room which make table placement tricky. We were unable to arrange the tables in a way where everyone had a good view of the head table.

Our original reception coordinator was replaced about halfway through the planning process. Both of them seem very receptive to e-mail questions, and tended to get back to me within a reasonable timeframe.

When planning the reception, they were able to work with us with some specific needs, specifically a severe food allergy in our bridal party. We appreciated their help with that, and there was no issue there.

The problem with this location is the food. What you gain in scenic views and decent service service, you lose in food (with the exception of the appetizers, which are wonderful). When we did our tasting, we vividly remember trying and selecting an entree in a red wine sauce. We were startled to receive an entree in a gray mushroom sauce that neither looked nor tasted good. - We were fairly embarrassed, and would never have served that to our guests (-we are not picky eaters, btw). When we spoke with the coordinator about it, she insisted that they don't have anything in a red wine sauce, which is somewhat insulting. Either she was saying that we were remembering wrong/lying, or she's being honest, and God knows what we were served at our tasting. It was fairly distressing. Additionally, the green beans were way, way, way undercooked.

The guests, however, when we asked had no complaints about the food. We are a little dubious about this, thinking maybe they're just being good guests by saying that, or were so dazzled by the views, they didn't care. But enough people said it that we decided not to push this issue further with the Midwest Conference Center.

When I wrote a fair, calm and professional e-mail to the coordinator after the wedding saying that we would not pursue a further complaint, we never received a response back. It's been a week since I sent that e-mail, and I feel that a further apology or offer of compensation would have been nice. They evidently don't care.

This whole situation leaves us feeling very uneasy about the Midwest Conference Center, and I can't say for certain whether I would host my reception there again if I could turn back time and do it all over, knowing what I know.

But here's the bottom line: If you are looking for an appetizer-only event, or if you are willing to sacrifice food for scenery, midwest conference center is a great place to go, and I would fully-heartedly recommend it. It you are looking for a flawless reception, however, go elsewhere. And certainly only hold your event in the Skyline ballroom. The others make the experience not worth it.
We had our wedding reception at the Midwest Conference Center on the 16th Floor Skyline Ballroom, which offers Read more...
We had our wedding reception at the Midwest Conference Center on the 16th Floor Skyline Ballroom, which offers floor-to-ceiling windows on three sides of the room and a nice view of the Chicago skyline. This is a good way to get the downtown feel without the downtown price. The guests rave about the venue, if only for that. Note, though, that there are support beams in the middle of the room which make table placement tricky. We were unable to arrange the tables in a way where everyone had a good view of the head table.

Our original reception coordinator was replaced about halfway through the planning process. Both of them seem very receptive to e-mail questions, and tended to get back to me within a reasonable timeframe.

When planning the reception, they were able to work with us with some specific needs, specifically a severe food allergy in our bridal party. We appreciated their help with that, and there was no issue there.

The problem with this location is the food. What you gain in scenic views and decent service service, you lose in food (with the exception of the appetizers, which are wonderful). When we did our tasting, we vividly remember trying and selecting an entree in a red wine sauce. We were startled to receive an entree in a gray mushroom sauce that neither looked nor tasted good. - We were fairly embarrassed, and would never have served that to our guests (-we are not picky eaters, btw). When we spoke with the coordinator about it, she insisted that they don't have anything in a red wine sauce, which is somewhat insulting. Either she was saying that we were remembering wrong/lying, or she's being honest, and God knows what we were served at our tasting. It was fairly distressing. Additionally, the green beans were way, way, way undercooked.

The guests, however, when we asked had no complaints about the food. We are a little dubious about this, thinking maybe they're just being good guests by saying that, or were so dazzled by the views, they didn't care. But enough people said it that we decided not to push this issue further with the Midwest Conference Center.

When I wrote a fair, calm and professional e-mail to the coordinator after the wedding saying that we would not pursue a further complaint, we never received a response back. It's been a week since I sent that e-mail, and I feel that a further apology or offer of compensation would have been nice. They evidently don't care.

This whole situation leaves us feeling very uneasy about the Midwest Conference Center, and I can't say for certain whether I would host my reception there again if I could turn back time and do it all over, knowing what I know.

But here's the bottom line: If you are looking for an appetizer-only event, or if you are willing to sacrifice food for scenery, midwest conference center is a great place to go, and I would fully-heartedly recommend it. It you are looking for a flawless reception, however, go elsewhere. And certainly only hold your event in the Skyline ballroom. The others make the experience not worth it. Read less
Services Used: Wedding Venue
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sincere8181
Wedding:
9/5/2009
4.8/5.0
I wouldn't have picked a better place to have our reception.
Great view from thier 16th floor Skyline Ballroom and thier floor to celling windows of the downtown chicago skyline.

this is the best place to get your food, drinks, and cake all in one. Everything turned out fabulous, exactly they way I wanted.
I wouldn't have picked a better place to have our reception.
Great view from thier 16th floor Skyline Ballroom and Read more...
I wouldn't have picked a better place to have our reception.
Great view from thier 16th floor Skyline Ballroom and thier floor to celling windows of the downtown chicago skyline.

this is the best place to get your food, drinks, and cake all in one. Everything turned out fabulous, exactly they way I wanted. Read less
Services Used: Wedding Venue
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Mowsie1985
Wedding:
3/3/2007
3.5/5.0
My reception venue was beautiful! Although I had the wedding of my dreams, there still were a few bumps in the road. I paid for a four hour open preimium bar which I was told that my favorite drink was included in, but the night of my wedding I was told that there wasn't any. A few days after the wedding when I talked to the venue I was told that my drink was availiable, although I know for a fact that there was none. I tried talking to them about giving me some money back considering that it was a premium open bar but there wasn't any premium liquor available. To this day I haven't had any money returned. Other then the liquor incident, everything else turned out great! The food was good, and the service of those working that night was good! The cake turned out beautiful and was exactly what I ordered!
My reception venue was beautiful! Although I had the wedding of my dreams, there still were a few bumps in the road. I Read more...
My reception venue was beautiful! Although I had the wedding of my dreams, there still were a few bumps in the road. I paid for a four hour open preimium bar which I was told that my favorite drink was included in, but the night of my wedding I was told that there wasn't any. A few days after the wedding when I talked to the venue I was told that my drink was availiable, although I know for a fact that there was none. I tried talking to them about giving me some money back considering that it was a premium open bar but there wasn't any premium liquor available. To this day I haven't had any money returned. Other then the liquor incident, everything else turned out great! The food was good, and the service of those working that night was good! The cake turned out beautiful and was exactly what I ordered! Read less
Services Used: Wedding Cake, Catering
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Danielle
Wedding:
11/26/2006
3.6/5.0
I loved the food, we had prime rib and sushi. I wish the machitsa (sp?) was not so big and bulky, i would have rented a different one if i had known. Also, the base price is really good, but their are so many add ons in order to make it more than basic (ie-dance floor fee was $500). It also sucks that the retirement home is attached, weird for guests who come in the wrong entrance. It would have also been nice to have the wedding in a hotel, so our guests, and us, could stay overnight. Hard to get to.
I loved the food, we had prime rib and sushi. I wish the machitsa (sp?) was not so big and bulky, i would have rented a Read more...
I loved the food, we had prime rib and sushi. I wish the machitsa (sp?) was not so big and bulky, i would have rented a different one if i had known. Also, the base price is really good, but their are so many add ons in order to make it more than basic (ie-dance floor fee was $500). It also sucks that the retirement home is attached, weird for guests who come in the wrong entrance. It would have also been nice to have the wedding in a hotel, so our guests, and us, could stay overnight. Hard to get to. Read less
Services Used: Catering, Rentals & Photobooths, Wedding Venue
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JakeK
Wedding:
5/5/2005
0.7/5.0
The business ethics of the owner (a nose/throat doctor) leave much to be desired.
The business ethics of the owner (a nose/throat doctor) leave much to be desired.
The business ethics of the owner (a nose/throat doctor) leave much to be desired. Read less
Services Used: Wedding Venue
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