Nophoto 130
(4)

Mix Cupcake Co.

Reno , NV
CONTACT US
CONTACT US

LOCATION

655 Booth Street
Reno, NV 89509 US (map)

PHONE

775-722-1748

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.
Wedding Cake

REVIEWS

4.2
out of 5.0
4.5/5.0
3.4/5.0
4.0/5.0
4.6/5.0
4.4/5.0
Sort by
Default vendor profile pic
Private User
Wedding:
8/15/2015
3.8/5.0
Mix cupcakes has AMAZING tasting desserts and at totally affordable pricing! However, getting a hold of mix cupcake has been a major hassle. I met with the manager and planned all the desserts for my wedding and she told me that once she had a final price she would get ahold of me. A couple of weeks went by and I never heard from then, then one day I had a question about changing my order to a different flavored cupcake so I emailed and never received a response so a couple days later I called and was treated very rudely by whoever answered the phone. She refused to even listen to my question because it was 7 minutes until closing and she wanted to go home, which I found very rude since we are paying over $600 for desserts from them. But I understand everybody is busy and I left her with my number and asked her to call me the very next day. She never did.
If you are the kind of person who gets mad when someone forgets too call you back or doesn't respond to an email full of question until 3-4 weeks later then Mix Cupcake IS NOT THE PLACE FOR YOU!
I'm so excited to have delicious tasting treats on my special day but I will never buy from Mix cupcake again after being treated so poorly. They're desserts are GREAT but there customer service is very much lacking.
Mix cupcakes has AMAZING tasting desserts and at totally affordable pricing! However, getting a hold of mix cupcake has Read more...
Mix cupcakes has AMAZING tasting desserts and at totally affordable pricing! However, getting a hold of mix cupcake has been a major hassle. I met with the manager and planned all the desserts for my wedding and she told me that once she had a final price she would get ahold of me. A couple of weeks went by and I never heard from then, then one day I had a question about changing my order to a different flavored cupcake so I emailed and never received a response so a couple days later I called and was treated very rudely by whoever answered the phone. She refused to even listen to my question because it was 7 minutes until closing and she wanted to go home, which I found very rude since we are paying over $600 for desserts from them. But I understand everybody is busy and I left her with my number and asked her to call me the very next day. She never did.
If you are the kind of person who gets mad when someone forgets too call you back or doesn't respond to an email full of question until 3-4 weeks later then Mix Cupcake IS NOT THE PLACE FOR YOU!
I'm so excited to have delicious tasting treats on my special day but I will never buy from Mix cupcake again after being treated so poorly. They're desserts are GREAT but there customer service is very much lacking. Read less
Services Used: Wedding Cake
Default vendor profile pic
Stephanie
Wedding:
5/26/2012
5.0/5.0
We ordered the Extreme Vanilla Bean, Triple Chocolate Temptation, Classic Red Velvet and Peanut Butter Chocolate Blast for our wedding and they were all so delicious. We got both regular size and minis and it worked out perfectly. Mary was super friendly to work with; the cupcakes were on time and the presentation was beautiful. It was hard for our younger guests to keep away and I couldn't blame them. Just irresistible, I guess. If you're looking for something a little less traditional than cake, then look no further!
We ordered the Extreme Vanilla Bean, Triple Chocolate Temptation, Classic Red Velvet and Peanut Butter Chocolate Blast for Read more...
We ordered the Extreme Vanilla Bean, Triple Chocolate Temptation, Classic Red Velvet and Peanut Butter Chocolate Blast for our wedding and they were all so delicious. We got both regular size and minis and it worked out perfectly. Mary was super friendly to work with; the cupcakes were on time and the presentation was beautiful. It was hard for our younger guests to keep away and I couldn't blame them. Just irresistible, I guess. If you're looking for something a little less traditional than cake, then look no further! Read less
Services Used: Wedding Cake
Bg20
Karen
Wedding:
9/10/2011
4.4/5.0
Cupcakes were delicious and beautiful. We had a variety of cupcakes at our wedding and everyone enjoyed them. The only reason why we gave them a 3 out of 5 stars is for responsiveness. Its hard to get a hold of the owner and I kept on having to call back. Other than that, she was very easy to work with.
Cupcakes were delicious and beautiful. We had a variety of cupcakes at our wedding and everyone enjoyed them. The only Read more...
Cupcakes were delicious and beautiful. We had a variety of cupcakes at our wedding and everyone enjoyed them. The only reason why we gave them a 3 out of 5 stars is for responsiveness. Its hard to get a hold of the owner and I kept on having to call back. Other than that, she was very easy to work with. Read less
Services Used: Wedding Cake
Default vendor profile pic
futuremrsryan
Wedding:
10/2/2010
3.5/5.0
I love the cupcakes, they're amazing. The taste is phenomenal, and they are one of the few cupcake shops that also provide a small top cake to cut. Absolutely love the flavors, the texture, all of it. With that being said, i contacted the woman 2 weeks before our ceremony (like she asked us to) and she acted like she had no idea what we wanted, though i though we were VERY clear on what flavors/design we wanted. It was such a last minute unnecessary stress.
I love the cupcakes, they're amazing. The taste is phenomenal, and they are one of the few cupcake shops that also provide Read more...
I love the cupcakes, they're amazing. The taste is phenomenal, and they are one of the few cupcake shops that also provide a small top cake to cut. Absolutely love the flavors, the texture, all of it. With that being said, i contacted the woman 2 weeks before our ceremony (like she asked us to) and she acted like she had no idea what we wanted, though i though we were VERY clear on what flavors/design we wanted. It was such a last minute unnecessary stress. Read less
Services Used: Wedding Cake

MAP

 
655 Booth Street, Reno, NV 89509 See On Map
Thanks for visiting the vendor listing for Mix Cupcake Co.
Please let this vendor know that you found them on the WeddingWire Network.
Ww logo
Nophoto 220