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Mockingbird Bridal

Dallas , TX

LOCATION

Dallas, TX US

WEBSITE

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Dress & Attire

REVIEWS

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Texas Shannon
Wedding:
11/4/2016
5.0/5.0
I was searching boutiques in Dallas for ONE specific wedding dress. I didn't want to look at any other dresses until I had the opportunity to try it on. I literally called on a Friday and they had an opening that Saturday. I got there, they had THE dress pulled and I tried it on and LOVED it! Maggie, who has worked there for 29 years (WOW!) grabbed a hairpiece for me to try on with the dress and it tied the look together. It was quick, easy and I would recommend any future bride to go there even if you aren't going to try one one specific dress. They have a ton!!
I was searching boutiques in Dallas for ONE specific wedding dress. I didn't want to look at any other dresses until I had Read more...
I was searching boutiques in Dallas for ONE specific wedding dress. I didn't want to look at any other dresses until I had the opportunity to try it on. I literally called on a Friday and they had an opening that Saturday. I got there, they had THE dress pulled and I tried it on and LOVED it! Maggie, who has worked there for 29 years (WOW!) grabbed a hairpiece for me to try on with the dress and it tied the look together. It was quick, easy and I would recommend any future bride to go there even if you aren't going to try one one specific dress. They have a ton!! Read less
Services Used: Dress & Attire
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Sarah
Wedding:
6/25/2016
4.7/5.0
I ended up spending a little more money than I was hoping to on my wedding dress, but, I found it at Maggie at Mockingbird Bridal was so sweet in helping me find exactly what I wanted. I would highly recommend this store -I had a great experience here.
I ended up spending a little more money than I was hoping to on my wedding dress, but, I found it at Maggie at Mockingbird Read more...
I ended up spending a little more money than I was hoping to on my wedding dress, but, I found it at Maggie at Mockingbird Bridal was so sweet in helping me find exactly what I wanted. I would highly recommend this store -I had a great experience here. Read less
Services Used: Dress & Attire
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Katie
Wedding:
5/6/2016
1.1/5.0
Ordering my wedding dress through Mockingbird Bridal was the worst experience of my wedding journey. I had a pretty good idea of what I wanted in a dress- a low back, something light with tulle at the bottom, and was form-fitting and flattering. I found a Stella York dress that I really loved from Mockingbird and purchased it. However, once I started to under-go the dress fittings at Mockingbird, it became a nightmare. Mia, the seamstress was very berating and did not listen to any of my requests. I bought the low-back dress for a reason, but she stated it was unflattering and too low and needed to be raised. The cup sizes of my dress were way too large and I asked for them to be taken in, which she was very argumentative about. She finally put fillers in the cups of my dress to at least give me some chest support. Instead of listening to my requests and needs in order to make the dress fit, Mia would often say things like, "You are not a seamstress, you have no experience sewing. Leave the decisions to me; I have done this for 20 years." I dreaded driving an hour to Dallas for all of my dress fittings because it was such a battle working with Mockingbird bridal staff. They told me to "find sticky tape to hold up my boobs" instead of making the dress fit to my body. The straps of my dress were uneven and fell off when I moved (which I would need to do on the dance floor tentatively), yet Mia said things like, "I can't help that you slouch and are a hump back. That's why the straps aren't even. This dress is for someone tall and skinny- I cannot alter it how you want it." Mind you, I'm 5'2" and 114 pounds. If they really thought the dress was a bad fit, they should have talked me kindly out of purchasing it in the first place. I paid roughly $1600 for my dress and veil, and $700 for poor alterations and a bad experience. I would not recommend them to anyone.
Ordering my wedding dress through Mockingbird Bridal was the worst experience of my wedding journey. I had a pretty good Read more...
Ordering my wedding dress through Mockingbird Bridal was the worst experience of my wedding journey. I had a pretty good idea of what I wanted in a dress- a low back, something light with tulle at the bottom, and was form-fitting and flattering. I found a Stella York dress that I really loved from Mockingbird and purchased it. However, once I started to under-go the dress fittings at Mockingbird, it became a nightmare. Mia, the seamstress was very berating and did not listen to any of my requests. I bought the low-back dress for a reason, but she stated it was unflattering and too low and needed to be raised. The cup sizes of my dress were way too large and I asked for them to be taken in, which she was very argumentative about. She finally put fillers in the cups of my dress to at least give me some chest support. Instead of listening to my requests and needs in order to make the dress fit, Mia would often say things like, "You are not a seamstress, you have no experience sewing. Leave the decisions to me; I have done this for 20 years." I dreaded driving an hour to Dallas for all of my dress fittings because it was such a battle working with Mockingbird bridal staff. They told me to "find sticky tape to hold up my boobs" instead of making the dress fit to my body. The straps of my dress were uneven and fell off when I moved (which I would need to do on the dance floor tentatively), yet Mia said things like, "I can't help that you slouch and are a hump back. That's why the straps aren't even. This dress is for someone tall and skinny- I cannot alter it how you want it." Mind you, I'm 5'2" and 114 pounds. If they really thought the dress was a bad fit, they should have talked me kindly out of purchasing it in the first place. I paid roughly $1600 for my dress and veil, and $700 for poor alterations and a bad experience. I would not recommend them to anyone. Read less
Services Used: Dress & Attire
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Rachel
Wedding:
3/27/2015
4.9/5.0
I bought my wedding gown at Mockingbird bridal, and had a great experience. The day of my appointment i wasn't really sure what i wanted but i knew what I didn't want, so after a breif discussion with my consultant she pulled 6 dresses and they all honestly looked good, but it was the 4th one that was my favorite and we bought it that day, as i've heard from other brides I was quite lucky. I owe it to the ladies at Mockingbird Bridal, they know their stuff.

I also had alterations done at here, and the quality was top notch, which explains the large price tag that came along with it. The shop is small so don't come with a large entorage and expect everyone to be able to fit back there.

I would reccommend this shop.
I bought my wedding gown at Mockingbird bridal, and had a great experience. The day of my appointment i wasn't really sure Read more...
I bought my wedding gown at Mockingbird bridal, and had a great experience. The day of my appointment i wasn't really sure what i wanted but i knew what I didn't want, so after a breif discussion with my consultant she pulled 6 dresses and they all honestly looked good, but it was the 4th one that was my favorite and we bought it that day, as i've heard from other brides I was quite lucky. I owe it to the ladies at Mockingbird Bridal, they know their stuff.

I also had alterations done at here, and the quality was top notch, which explains the large price tag that came along with it. The shop is small so don't come with a large entorage and expect everyone to be able to fit back there.

I would reccommend this shop. Read less
Services Used: Dress & Attire
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Private User
Wedding:
2/21/2015
1.0/5.0
I purchased my bridesmaids dresses and flower girl dresses at Mockingbird Bridal Boutique after hearing positive things from a family friend. I was initially very excited to hear that they offered a special where you received 20% off of all of your bridesmaids dresses if you bought two of the same, making the gowns I picked out more affordable for everyone. Many of my bridesmaids live out of town so they had their measurements taken by a seamstress and were advised by the employees at MBB of which size to order. Everyone, including the ones that were sized in the store, received dresses that were WAY(!!!!) too big for them and had to pay between $125-$215 for their alterations, making the total cost of the dress between $325-415. When I called and voiced their complaints about the sizes of the dresses that were ordered for them, they told me if they came into the boutique they would compensate some of the alterations. However, when we took one of the gowns there, her alterations were still $140.

Additionally, we picked out two flower girl dresses from a catalogue in the store. When they arrived, they too were WAY too big on the girls to the point where the dress for the 7 year old, who is under average in height and weight for her age, fit me (5'2", size 2 adult). The store refused to return the dresses or even offer us any compensation at all if we ordered another gown from them.

So, all in all I was HIGHLY disappointed with my overall experience at Mockingbird Bridal. My advice to any bride or bridesmaid looking to save money on gowns-- go with the higher end stores because their customer service matches their price and is actually worth the extra 20% in the end.
I purchased my bridesmaids dresses and flower girl dresses at Mockingbird Bridal Boutique after hearing positive things Read more...
I purchased my bridesmaids dresses and flower girl dresses at Mockingbird Bridal Boutique after hearing positive things from a family friend. I was initially very excited to hear that they offered a special where you received 20% off of all of your bridesmaids dresses if you bought two of the same, making the gowns I picked out more affordable for everyone. Many of my bridesmaids live out of town so they had their measurements taken by a seamstress and were advised by the employees at MBB of which size to order. Everyone, including the ones that were sized in the store, received dresses that were WAY(!!!!) too big for them and had to pay between $125-$215 for their alterations, making the total cost of the dress between $325-415. When I called and voiced their complaints about the sizes of the dresses that were ordered for them, they told me if they came into the boutique they would compensate some of the alterations. However, when we took one of the gowns there, her alterations were still $140.

Additionally, we picked out two flower girl dresses from a catalogue in the store. When they arrived, they too were WAY too big on the girls to the point where the dress for the 7 year old, who is under average in height and weight for her age, fit me (5'2", size 2 adult). The store refused to return the dresses or even offer us any compensation at all if we ordered another gown from them.

So, all in all I was HIGHLY disappointed with my overall experience at Mockingbird Bridal. My advice to any bride or bridesmaid looking to save money on gowns-- go with the higher end stores because their customer service matches their price and is actually worth the extra 20% in the end. Read less
Services Used: Dress & Attire
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Carl
Wedding:
9/6/2014
4.1/5.0
The dress selection process was excellent. Our daughter felt well taken care of. The staff are experienced, knowledgeable about designers, looks and pricing, and made her feel at ease. However, DO NOT USE THEIR ALTERNATION SERVICES! Their alterations vendor is horrible: she did not know how to do a bustle. Which is really surprising for a wedding dress seamstress! Also she was not flexible, and not pleasant. For example, she didn't get the hem right the first time, and blamed the bride for losing weight causing the dress length to significantly change. And, she was very pricey. This is the reason for the 1/2 star review under "professionalism" -- which is a shame because the shop would otherwise get 5 stars there too. Overall, we highly recommend Mockingbird Bridal, but it is unfortunate that they allow such a poor quality alterations person to affect their rating and reputation.
The dress selection process was excellent. Our daughter felt well taken care of. The staff are experienced, knowledgeable Read more...
The dress selection process was excellent. Our daughter felt well taken care of. The staff are experienced, knowledgeable about designers, looks and pricing, and made her feel at ease. However, DO NOT USE THEIR ALTERNATION SERVICES! Their alterations vendor is horrible: she did not know how to do a bustle. Which is really surprising for a wedding dress seamstress! Also she was not flexible, and not pleasant. For example, she didn't get the hem right the first time, and blamed the bride for losing weight causing the dress length to significantly change. And, she was very pricey. This is the reason for the 1/2 star review under "professionalism" -- which is a shame because the shop would otherwise get 5 stars there too. Overall, we highly recommend Mockingbird Bridal, but it is unfortunate that they allow such a poor quality alterations person to affect their rating and reputation. Read less
Services Used: Dress & Attire
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To Be Mrs. W
Wedding:
7/26/2014
5.0/5.0
My dress experience at Mockingbird Bridal was one of my favorite parts of the planning process. Maggie, my consultant was a doll and Ashley and Amber helped to pull dresses once we all had an idea of what I wanted. Turns out my dress was the second one I tried on. They let me come back a second time before committing to it. After I ordered it but before they placed the order with the designer they let me change the color from ivory to white with no problems. The dress came in and fit perfect except over the shoulders. Mia did the alterations beautifully and added a bustle. All around it was a great experience.
My dress experience at Mockingbird Bridal was one of my favorite parts of the planning process. Maggie, my consultant was Read more...
My dress experience at Mockingbird Bridal was one of my favorite parts of the planning process. Maggie, my consultant was a doll and Ashley and Amber helped to pull dresses once we all had an idea of what I wanted. Turns out my dress was the second one I tried on. They let me come back a second time before committing to it. After I ordered it but before they placed the order with the designer they let me change the color from ivory to white with no problems. The dress came in and fit perfect except over the shoulders. Mia did the alterations beautifully and added a bustle. All around it was a great experience. Read less
Services Used: Dress & Attire
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Elizabeth Martinez
Wedding:
9/21/2013
0.5/5.0
WORST EXPERIENCE EVER!! Bought my dress from Mockingbird bridal they ordered me a sz 10 i am petite 5'2 112 lbs. But i was told Morilee dresses ran small. When my dress came in it was huge Mia their seamstress quoted me $419.00 which i thought was crazy when my dress cost 685.00. I thought there was an error and went to get resized new lady looked at the chart & said yes shes an 8. I then asked for the managers # called her (AMBER) the nxt day i was told she was w/ a client left a voicemail, 10 min. later a lady calls me & says theres nothing Amber can do for me, i asked for amber once again and was told she no longer is there i said no problem i can call back tomm. She said NO idk when she will be back... obviously amber was avoiding me i never wanted free alterations just wanted her to hear me out to see if there was anything they could do to accomodate me for their error. Obviously no care whatsoever about an upset client. WORST CUSTOMER SERVICE i would NEVER recommend anyone!!!
WORST EXPERIENCE EVER!! Bought my dress from Mockingbird bridal they ordered me a sz 10 i am petite 5'2 112 lbs. But i was Read more...
WORST EXPERIENCE EVER!! Bought my dress from Mockingbird bridal they ordered me a sz 10 i am petite 5'2 112 lbs. But i was told Morilee dresses ran small. When my dress came in it was huge Mia their seamstress quoted me $419.00 which i thought was crazy when my dress cost 685.00. I thought there was an error and went to get resized new lady looked at the chart & said yes shes an 8. I then asked for the managers # called her (AMBER) the nxt day i was told she was w/ a client left a voicemail, 10 min. later a lady calls me & says theres nothing Amber can do for me, i asked for amber once again and was told she no longer is there i said no problem i can call back tomm. She said NO idk when she will be back... obviously amber was avoiding me i never wanted free alterations just wanted her to hear me out to see if there was anything they could do to accomodate me for their error. Obviously no care whatsoever about an upset client. WORST CUSTOMER SERVICE i would NEVER recommend anyone!!! Read less
Services Used: Dress & Attire
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Private User
Wedding:
9/21/2013
4.0/5.0
This bridal boutique has been in business for many years. We used this shop when my sister got married 24 years ago and we were pleased with them then so we used them again. I did not buy my wedding gown there (I wore my mother's dress) but bought from them all of my bridesmaids dresses and a headpiece to attach to my veil. I was very pleased with the associate that helped with the bridesmaids dresses. The only reason that I gave them a lower rating on professionalism and flexibility was due to their seamstress. Since I did not buy my wedding dress at the shop she at first didn't even want to talk to me. When I said that all four of my bridesmaids dresses were bought there she finally talked to me (I had left several message that were not returned). I was told by an associate that she would make weekend appointments (two of my bridesmaids lived out of town) and the seamstress was very rude when I suggested it. We ended up not using the seamstress at this shop but was VERY PLEASED with their other services.
This bridal boutique has been in business for many years. We used this shop when my sister got married 24 years ago and we Read more...
This bridal boutique has been in business for many years. We used this shop when my sister got married 24 years ago and we were pleased with them then so we used them again. I did not buy my wedding gown there (I wore my mother's dress) but bought from them all of my bridesmaids dresses and a headpiece to attach to my veil. I was very pleased with the associate that helped with the bridesmaids dresses. The only reason that I gave them a lower rating on professionalism and flexibility was due to their seamstress. Since I did not buy my wedding dress at the shop she at first didn't even want to talk to me. When I said that all four of my bridesmaids dresses were bought there she finally talked to me (I had left several message that were not returned). I was told by an associate that she would make weekend appointments (two of my bridesmaids lived out of town) and the seamstress was very rude when I suggested it. We ended up not using the seamstress at this shop but was VERY PLEASED with their other services. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
2.1/5.0
I was so happy to purchase my dress from Mockingbird Bridal. Mary was amazing! I initially said I didn't want this dress, but she said she thought it would flatter my figure, so I tried it on and fell in love! She was so patient and easy going.
MIA in ALTERATIONS was terrible!!!! She was ugly to me about the dress, she frequently insulted my figure and told me to lose weight, or wear taller shoes so we wouldn't have to take up the hem. Then I lost weight and she told me to stop working out. She refused to fit the top to my body. She was argumentative with everything. I'm 30 years old and had to get my mom involved because this lady didn't want to do any alterations, even though that's literally her job. She told me if I wore a padded bra, she wouldn't have to adjust the bust, then flat out refused to take in the bust until I threaten to take my dress elsewhere. The boning made me look like Madonna, and she just patted my breasts and told me it wasn't bothering her, so she wasn't going to fix it. She finally took in the bust, but then she left it with wrinkles in the fabric under the lace and refused to fix it 1 WEEK BEFORE MY WEDDING!!! So in all my pictures you can see the fabric is messed up. Then the bustle came undone anytime I sat down, danced, bent over, etc. WORST ALTERATIONS EXPERIENCE EVER!!! Buy your dress there, then RUN LIKE HELL away with your dress to someone who knows how to do alterations. And the worst part!!!! She charged me $600 to ruin my dress!!!
I was so happy to purchase my dress from Mockingbird Bridal. Mary was amazing! I initially said I didn't want this dress, Read more...
I was so happy to purchase my dress from Mockingbird Bridal. Mary was amazing! I initially said I didn't want this dress, but she said she thought it would flatter my figure, so I tried it on and fell in love! She was so patient and easy going.
MIA in ALTERATIONS was terrible!!!! She was ugly to me about the dress, she frequently insulted my figure and told me to lose weight, or wear taller shoes so we wouldn't have to take up the hem. Then I lost weight and she told me to stop working out. She refused to fit the top to my body. She was argumentative with everything. I'm 30 years old and had to get my mom involved because this lady didn't want to do any alterations, even though that's literally her job. She told me if I wore a padded bra, she wouldn't have to adjust the bust, then flat out refused to take in the bust until I threaten to take my dress elsewhere. The boning made me look like Madonna, and she just patted my breasts and told me it wasn't bothering her, so she wasn't going to fix it. She finally took in the bust, but then she left it with wrinkles in the fabric under the lace and refused to fix it 1 WEEK BEFORE MY WEDDING!!! So in all my pictures you can see the fabric is messed up. Then the bustle came undone anytime I sat down, danced, bent over, etc. WORST ALTERATIONS EXPERIENCE EVER!!! Buy your dress there, then RUN LIKE HELL away with your dress to someone who knows how to do alterations. And the worst part!!!! She charged me $600 to ruin my dress!!! Read less
Services Used: Dress & Attire
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