130x130 sq 1372350050058 momentaldesigns127

Momental Designs

Wyoming , PA
CONTACT US
CONTACT US

LOCATION

Wyoming, PA 18644 US (map)

PHONE

877-742-3465
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Kristy Rice is indeed a storyteller of style; communicating for her brides in paint and pen, paper and prose, very personal stories with attention to detail and an unmistakable sense of... Read more
Kristy Rice is indeed a storyteller of style; communicating for her brides in paint and pen, paper and prose, very personal stories with attention to detail and an unmistakable sense of hand.

Brides collaborating with Kristy Rice have a rare and beautiful opportunity to make visually stunning personal statements. Original hand-painted designs capture emotions not easily expressed in language. A Momental design enables brides to share heartfelt sentiments and blend details that hold deep personal significance for the couple.

The Momental Team, made up of lifelong friends, shares, among other things, several degrees in art and education. Kristy, Jessica, Laura, Jaime, Kelley, and Linda ensure that each bride feels empowered and delighted by their Momental experience. Read less
Favors & Gifts , Invitations

PHOTOS

130x130 sq 1225778757397 abrile peacock. tag
130x130 sq 1225778769913 aclarke lacy2
130x130 sq 1225778797163 afilipe orchid
130x130 sq 1225778810319 afinn square tree
130x130 sq 1225778825038 ameet painting brushes

INFO FOR FAVORS & GIFTS

How would you categorize your product offerings?
Custom
What services do you provide?
Assembly, Design, Printing
Is there a minimum order requirement?
Yes

INFO FOR INVITATIONS

What invitation and card products do you offer?
Custom Invitations
What services do you provide?
Assembly, Design, Letterpress, Printing
What is your minimum order requirement?
250

REVIEWS

4.6
out of 5.0
4.7/5.0
4.4/5.0
4.7/5.0
4.5/5.0
4.6/5.0
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Anonymous
Wedding:
Recently Married
0.6/5.0
Our invitations were by far the most frustrating and painful process of planning our wedding. All of our other vendors were a dream to work with and their product went above and beyond all expectations...except Momental Designs. When I first spoke to Kristi and showed her a very detailed moodboard with color reference I felt so confident she seemed to completely understand what we were looking for. The first sample was gorgeous, but had so many add-ons and extra cost options we had to make edits. From then on the process was a NIGHTMARE. The Save the Dates arrived and were the completely wrong color. First Momental tried to argue saying this was hand painted....as someone who works in the textile industry with hand printed fabrics I completely understand however Red & Purple are two different colors. They did replace however the color was still not totally correct but we did send because we were 2-3 weeks later than planned. When it came time to the invitations Momental took 3 days to provide any feedback from a proof and delayed the process unneccessarily with such long response times. Due to the lateness of schedule I provided a Pantone to match for the invitation hoping this would alleviate any headaches. When we received the invitation that Pantone color matched perfectly - yay! However, the soft blush color in the Save the Date became NEON pink. At this point it was way too late to not send so I was forced to ship the magenta invitations. After the disaster we did not use Momental for any day of needs and I made all ceremony programs, menus, table numbers, and place cards. I really wanted Momental Design to create this beautiful vision we had for paper goods, but in the end they were a big disappointment. Save yourself the stress...DO NOT USE Momental as your invitation vendor.
Our invitations were by far the most frustrating and painful process of planning our wedding. All of our other vendors Read more...
Our invitations were by far the most frustrating and painful process of planning our wedding. All of our other vendors were a dream to work with and their product went above and beyond all expectations...except Momental Designs. When I first spoke to Kristi and showed her a very detailed moodboard with color reference I felt so confident she seemed to completely understand what we were looking for. The first sample was gorgeous, but had so many add-ons and extra cost options we had to make edits. From then on the process was a NIGHTMARE. The Save the Dates arrived and were the completely wrong color. First Momental tried to argue saying this was hand painted....as someone who works in the textile industry with hand printed fabrics I completely understand however Red & Purple are two different colors. They did replace however the color was still not totally correct but we did send because we were 2-3 weeks later than planned. When it came time to the invitations Momental took 3 days to provide any feedback from a proof and delayed the process unneccessarily with such long response times. Due to the lateness of schedule I provided a Pantone to match for the invitation hoping this would alleviate any headaches. When we received the invitation that Pantone color matched perfectly - yay! However, the soft blush color in the Save the Date became NEON pink. At this point it was way too late to not send so I was forced to ship the magenta invitations. After the disaster we did not use Momental for any day of needs and I made all ceremony programs, menus, table numbers, and place cards. I really wanted Momental Design to create this beautiful vision we had for paper goods, but in the end they were a big disappointment. Save yourself the stress...DO NOT USE Momental as your invitation vendor. Read less
Services Used: Invitations
Momental Designs responded with the following comments:

We are heartbroken to know this experience was considered a nightmare. In fact we are surprised because although there were color matching frustrations, this client expressed to us via email, her happiness with everything in the end.

All pieces in this project were individually hand painted with brushstrokes of watercolor. No two pieces were alike. Watercolor by nature varies in intensity and tone. Light to dark areas and slight pigment changes happen as a brushstroke is made leaving some areas more sheer or some pigment particles more red or magenta than others in this case specifically. It is nearly impossible to exact color match watercolor brushstrokes. Our clients sign a waver describing these potential color matching issues when approving any proof.
Despite all this we completely re-created this client's save the dates at no cost to attempt to better match her color needs. She expressed via email her satisfaction and thanked us for the effort.
The invitations were done and the client expressed her satisfaction via email.
Three day email response times are only common over a weekend. We do not hold weekend hours.
This client would have been a better fit for digital watercolor effects rather than hand painted where a more predictable and consistent result can be achieved.
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Melissa
Wedding:
11/11/2016
4.9/5.0
My fiance and I have been engaged since 2012 and since then I have known that I wanted our invitations to be done by Momental Designs. As soon as we picked a date I reached out to Kristy, about 9 months prior to our wedding. I was not disappointed! The team at Momental Designs worked very hard to ensure that our invitations were perfect and exactly what we wanted. When I gave feedback they adjusted the art to suit what we were looking for. Kristy and her team were usually very quick to respond to my e-mails and calls. There were a couple of times that I was told new artwork would be ready in 2 weeks and I waited 3 - 4 weeks, but I do understand they were very busy with wedding season coming up. The only problem that I had during the process was when we received the invitations and were short on RSVP enclosures. When I called to let them know they responded very quickly and professionally and sent the RSVP enclosures by next day mail. Ultimately our invitations only went out a couple days later than anticipated. I have had wonderful feedback regarding the invitations. The artwork is phenomenal and people have told me they are the most beautiful wedding invitations they have ever seen. I would recommend working with Momental Designs to anyone.
My fiance and I have been engaged since 2012 and since then I have known that I wanted our invitations to be done by Read more...
My fiance and I have been engaged since 2012 and since then I have known that I wanted our invitations to be done by Momental Designs. As soon as we picked a date I reached out to Kristy, about 9 months prior to our wedding. I was not disappointed! The team at Momental Designs worked very hard to ensure that our invitations were perfect and exactly what we wanted. When I gave feedback they adjusted the art to suit what we were looking for. Kristy and her team were usually very quick to respond to my e-mails and calls. There were a couple of times that I was told new artwork would be ready in 2 weeks and I waited 3 - 4 weeks, but I do understand they were very busy with wedding season coming up. The only problem that I had during the process was when we received the invitations and were short on RSVP enclosures. When I called to let them know they responded very quickly and professionally and sent the RSVP enclosures by next day mail. Ultimately our invitations only went out a couple days later than anticipated. I have had wonderful feedback regarding the invitations. The artwork is phenomenal and people have told me they are the most beautiful wedding invitations they have ever seen. I would recommend working with Momental Designs to anyone. Read less
Services Used: Invitations
Momental Designs responded with the following comments:

This means the world to us Melissa! XO
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Danielle0903
Wedding:
9/3/2016
5.0/5.0
Momental Designs created our gorgeous wedding invitation suite! The ladies went above and beyond to create our masterpiece invite suite, which also included day of stationary. They were always very responsive and always eager to help with any needs. I sent over my wedding mood board for color and style. The finished product was exactly what we had in mind. Lavish purples, whites, florals! All our guests were in awe when they received them in the mail! Our day of stationary matched everything perfectly!
The invitation process takes a bit of time. Be sure you leave plenty of time, ahead of time to start and compete your suites and any other pieces you may need. Always read policies and ask questions when unsure about anything. The girls will answer any questions and explain any policies with you! You will not regret going with Momental Designs for any invitation needs, including your wedding invitations! We can not wait to use them for our next event!
Momental Designs created our gorgeous wedding invitation suite! The ladies went above and beyond to create our masterpiece Read more...
Momental Designs created our gorgeous wedding invitation suite! The ladies went above and beyond to create our masterpiece invite suite, which also included day of stationary. They were always very responsive and always eager to help with any needs. I sent over my wedding mood board for color and style. The finished product was exactly what we had in mind. Lavish purples, whites, florals! All our guests were in awe when they received them in the mail! Our day of stationary matched everything perfectly!
The invitation process takes a bit of time. Be sure you leave plenty of time, ahead of time to start and compete your suites and any other pieces you may need. Always read policies and ask questions when unsure about anything. The girls will answer any questions and explain any policies with you! You will not regret going with Momental Designs for any invitation needs, including your wedding invitations! We can not wait to use them for our next event! Read less
Services Used: Favors & Gifts, Invitations
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Kathryn
Wedding:
7/22/2016
5.0/5.0
Loved the invitation suite that the team made that I also ordered menu cards, program booklets and place cards :) Make sure to order months before the big day! :)
Loved the invitation suite that the team made that I also ordered menu cards, program booklets and place cards :) Make Read more...
Loved the invitation suite that the team made that I also ordered menu cards, program booklets and place cards :) Make sure to order months before the big day! :) Read less
Services Used: Invitations
Momental Designs responded with the following comments:

Yes, at least 4 months before is ideal!
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Mitra
Wedding:
6/25/2016
5.0/5.0
The most wonderful invitations and paper goods for our wedding - perfectly custom designed and each hand-painted -- almost EVERYONE commented on how wonderful and unique they were. The pricing was a little confusing because everything is totally custom designed for you, but they were super responsive by email and phone for every question I had! I came to them with a vague idea and they gave me the most beautiful invitations designed especially for us.
The most wonderful invitations and paper goods for our wedding - perfectly custom designed and each hand-painted -- almost Read more...
The most wonderful invitations and paper goods for our wedding - perfectly custom designed and each hand-painted -- almost EVERYONE commented on how wonderful and unique they were. The pricing was a little confusing because everything is totally custom designed for you, but they were super responsive by email and phone for every question I had! I came to them with a vague idea and they gave me the most beautiful invitations designed especially for us. Read less
Services Used: Favors & Gifts, Invitations
Momental Designs responded with the following comments:

Thank you Mitra, we loved designing for you! Kelley will be happy to know you were pleased with her response times!
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Vanessa
Wedding:
6/11/2016
4.0/5.0
I hired Momental to create my wedding invitation suite. I loved their work and coincidentally and without my knowing, my sister had used them for her wedding four years prior! She also loved them, so they seemed like an obvious choice. I understand this business can be complicated as Momental wants every client to be happy and get the product they envision. With people like me who didn't really have one going in, it can be even more difficult I'm sure. I can't argue that I was unsure of the design when I hired them, but I did communicate my budget and was hoping they would help me reach the vision I had within that. If things I wanted were not possible within that budget, I would have liked someone to tell me during the brainstorm process and not months later when it was a struggle to pull back on work that had already been done. As for timing, I have emails time stamped showing multiple weeks where I didn't hear back...and confusion on not receiving images I had already sent to push the creative along. It felt like their team may have been too small for the work given them. The project didn't move forward until I expressed concern in timing. At that point we moved to the next phase but even then there were delays. I gave feedback in real time to push along, yet time lines for finalizing the invitations were still not stressed on their end. I don't want to harp on these points but it shouldn't be on the client to meet deadlines, which I think they recognized when offering to expedite production. Regardless, my invitations still arrived and went out late, which made for a stressful month leading into the wedding when finalizing RSVPs. All of this aside, our wedding invitations have been the most talked about detail above everything else. People were blown away by how creative and beautiful they were. The Momental team is also a staff of very lovely people and a very talented bunch. I chose to work with them for that reason, not for operational efficiency.
I hired Momental to create my wedding invitation suite. I loved their work and coincidentally and without my knowing, my Read more...
I hired Momental to create my wedding invitation suite. I loved their work and coincidentally and without my knowing, my sister had used them for her wedding four years prior! She also loved them, so they seemed like an obvious choice. I understand this business can be complicated as Momental wants every client to be happy and get the product they envision. With people like me who didn't really have one going in, it can be even more difficult I'm sure. I can't argue that I was unsure of the design when I hired them, but I did communicate my budget and was hoping they would help me reach the vision I had within that. If things I wanted were not possible within that budget, I would have liked someone to tell me during the brainstorm process and not months later when it was a struggle to pull back on work that had already been done. As for timing, I have emails time stamped showing multiple weeks where I didn't hear back...and confusion on not receiving images I had already sent to push the creative along. It felt like their team may have been too small for the work given them. The project didn't move forward until I expressed concern in timing. At that point we moved to the next phase but even then there were delays. I gave feedback in real time to push along, yet time lines for finalizing the invitations were still not stressed on their end. I don't want to harp on these points but it shouldn't be on the client to meet deadlines, which I think they recognized when offering to expedite production. Regardless, my invitations still arrived and went out late, which made for a stressful month leading into the wedding when finalizing RSVPs. All of this aside, our wedding invitations have been the most talked about detail above everything else. People were blown away by how creative and beautiful they were. The Momental team is also a staff of very lovely people and a very talented bunch. I chose to work with them for that reason, not for operational efficiency. Read less
Services Used: Invitations
Momental Designs responded with the following comments:

We always appreciate very candid critique of our process and this is no exception.

Momental is very clear about budget upfront and handles design two ways: 1. give us a budget to design within and we will or #2 Give us your ideas, we'll return with a general idea of cost and request a detailed estimate after the first sample. The second option require tremendous more flexibility with making cuts to the design after the first sample is created. In this case I believe having a firm budget up front instead of being given the flexibility we were, would have been better.

Initially this project was to create custom, hand painted journals and art prints for each guest to be packaged uniquely with a traditional invitation. We made it clear at the beginning that this type of design would be triple or more the cost of a standard Momental suite. We were asked to proceed with design.

Pricing was second guessed as time went on and items were then removed.

Our typical sample turnaround time is two weeks, so it is foreseeable you would not hear from us for weeks at a time while waiting for a new sample to be prepared.

We very much appreciate the kind words about our work and staff.
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Lauren
Wedding:
5/9/2015
5.0/5.0
One of a kind invitations that are so beautiful they deserve to be framed! They were also the *sweetest* staff to work with! They listened to what we wanted and were able to put something together quickly for us to look at. We truly were taken care of by people who took pride in their work.
One of a kind invitations that are so beautiful they deserve to be framed! They were also the *sweetest* staff to work Read more...
One of a kind invitations that are so beautiful they deserve to be framed! They were also the *sweetest* staff to work with! They listened to what we wanted and were able to put something together quickly for us to look at. We truly were taken care of by people who took pride in their work. Read less
Services Used: Invitations
Momental Designs responded with the following comments:

Thank you so much Lauren, it was such a joy!!
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Haidi
Wedding:
5/10/2014
0.4/5.0
Horrific experience with Kristy Rice and her team. Invitations arrived one month late, despite making my time constraints during the first conversation. I was charged $900 in shipping because they decided to pack the invitations using an absurdly large box that comprised 90% Styrofoam peanuts, when it could have been shipped for $100 in a much-smaller box. Pressured into going custom, despite budget and time constraints, and then told that they would charge the full $200 design fee despite promising I could do 'semi-custom' for $100. Held over a barrel at every turn because they will not release samples or proofs without further payment. NO communication or advice from the design team despite repeated emails. A nightmare experience that I would not wish upon any bride in her planning journey.
Horrific experience with Kristy Rice and her team. Invitations arrived one month late, despite making my time constraints Read more...
Horrific experience with Kristy Rice and her team. Invitations arrived one month late, despite making my time constraints during the first conversation. I was charged $900 in shipping because they decided to pack the invitations using an absurdly large box that comprised 90% Styrofoam peanuts, when it could have been shipped for $100 in a much-smaller box. Pressured into going custom, despite budget and time constraints, and then told that they would charge the full $200 design fee despite promising I could do 'semi-custom' for $100. Held over a barrel at every turn because they will not release samples or proofs without further payment. NO communication or advice from the design team despite repeated emails. A nightmare experience that I would not wish upon any bride in her planning journey. Read less
Services Used: Invitations
Momental Designs responded with the following comments:

​This feedback causes Momental Designs(MD) team much anguish.
We always strive to learn from feedback, but there are misleading statements throughout client's (C) review. Invitations arrived later than hoped for 2 reasons.1) C spent longer in the design phase than recom'd by MD on many occasions. 2) C took several days deciding to not use MD preferred shipping & instead use her FedEx account. Initially C was worried about timing & came to us w/ a design she loved but was curious to see a fully custom design. We offered to create up to 2 custom samples for a discounted rate. After 2nd sample, C continued to request addn'l samples in spite of her time & budget constraints. C was made aware of her discount forfeit & timing deadlines on several occasions. C opted to use her FedEx account #. The box MD used to ship the product was a 14" cube & held 80 invitation sets containing: 3-layer 6x6 invite cards w/lace wrap, 160 5.5x4.25 cards​​, 80 A2 & 80 6.5" sq. envelopes + 80 invite folders. Min. packaging required by shippers' insurance guidelines on all sides of product is 2"-we always strive for 3" to be safe.​ By these guidelines, the box for C's order was not oversized. MD did not charge C $900 for shipping*. In fact, no shipping was applied to C's invoice. All shipping was billed to C's FedEx account # at C's request. After we were notified of the $900 shipping bill we est.the same package (weight, dimension, time in transit & dest.)w/ FedEx & UPS-each came in just over $400.We speculate C included customs fees to arrive at her $900 figure.Claims of no commununication. & advice frm MD are false. All email was responded to w/in 24hours, save for wkends/Holidays, and often included design advice. We requested phone conversations 2x during the design process(at MD expense)but were denied each. We do not require payment for add'l samples beyond initial design fee. We require a 1/2 payment onc​e​ client wishes order to be produced. *Package shipped to AU, 2day xprss
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Kristy and the Momental girls were a dream to work with! I first contacted the studio 5 short months before my wedding. Kristy worked with me to quickly craft a design combining the elements and colors I had envisioned. Our stationary quickly became the centerpiece of our planning efforts and contributed to a unified theme. Kristy also designed various day of accessories, some of which were untraditional. The Momental girls did an amazing job bringing my vision to life. From first contact to thank you notes, Momental Designs was amazing. Kelley, the managing assistant, was always prompt in responding to my emails and questions. I will certainly return to Momental for all my future stationary needs.
Kristy and the Momental girls were a dream to work with! I first contacted the studio 5 short months before my wedding. Read more...
Kristy and the Momental girls were a dream to work with! I first contacted the studio 5 short months before my wedding. Kristy worked with me to quickly craft a design combining the elements and colors I had envisioned. Our stationary quickly became the centerpiece of our planning efforts and contributed to a unified theme. Kristy also designed various day of accessories, some of which were untraditional. The Momental girls did an amazing job bringing my vision to life. From first contact to thank you notes, Momental Designs was amazing. Kelley, the managing assistant, was always prompt in responding to my emails and questions. I will certainly return to Momental for all my future stationary needs. Read less
Services Used: Invitations
Momental Designs responded with the following comments:

We can't wait to work with you again! XO
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Anonymous
Wedding:
2+ years ago
4.2/5.0
One of the most stressful part of my wedding planning was getting the invitations on time. I contacted Monumental Design about 3-4 months before my wedding. Since day one, I expressed my concern with my timeline since I knew that they are in PA and I am in CA and it would take a bit of communicating to get things on time but I was assured I had more then enough time.

My first concern was that they are in the east coast and so I could not go to a shop and see the qualify first hand, but honestly that was not even a concern as the qualify of their work is superb!

My first contact was Kristi, the owner, she pretty much seals the deals and contacts you when you have a complaint. After that I communicated frequently with Kelley her assistant.

Kelley was always very responsive and professional. However, as the time pass it was difficult to get a response from them. At first it would take a couple of hours then it was a day and then it got to 3 days before I got a response. I always tried to be flexible since there was a 3 hour difference but I would receive prompt response and even late in the evening responses when something would go wrong!

Two major issues: I received my invitations 3 weeks later. Yes, I was told that it was being rushed because of my deadline but I honestly felt that if they would have responded sooner we would not have ran into that issue. Not to mention that I had to repeat my messages since I felt they were not all being read.

Second issue: I received my invitations and paid for the extra service of having them print the addresses for the guest on the envelops. I had emailed them the document with all the addresses and even gave them the total count of all the addresses yet they missed about 15 addresses. Kristi fixed the issue immediately.

Overall, stressful experience but great quality! I recommend that you contact them with plenty of time and you should not run into these issues.
One of the most stressful part of my wedding planning was getting the invitations on time. I contacted Monumental Design Read more...
One of the most stressful part of my wedding planning was getting the invitations on time. I contacted Monumental Design about 3-4 months before my wedding. Since day one, I expressed my concern with my timeline since I knew that they are in PA and I am in CA and it would take a bit of communicating to get things on time but I was assured I had more then enough time.

My first concern was that they are in the east coast and so I could not go to a shop and see the qualify first hand, but honestly that was not even a concern as the qualify of their work is superb!

My first contact was Kristi, the owner, she pretty much seals the deals and contacts you when you have a complaint. After that I communicated frequently with Kelley her assistant.

Kelley was always very responsive and professional. However, as the time pass it was difficult to get a response from them. At first it would take a couple of hours then it was a day and then it got to 3 days before I got a response. I always tried to be flexible since there was a 3 hour difference but I would receive prompt response and even late in the evening responses when something would go wrong!

Two major issues: I received my invitations 3 weeks later. Yes, I was told that it was being rushed because of my deadline but I honestly felt that if they would have responded sooner we would not have ran into that issue. Not to mention that I had to repeat my messages since I felt they were not all being read.

Second issue: I received my invitations and paid for the extra service of having them print the addresses for the guest on the envelops. I had emailed them the document with all the addresses and even gave them the total count of all the addresses yet they missed about 15 addresses. Kristi fixed the issue immediately.

Overall, stressful experience but great quality! I recommend that you contact them with plenty of time and you should not run into these issues. Read less
Services Used: Invitations

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