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MonaRichie Boutique

Toronto , ON
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LOCATION

toronto, ON L4L4Y5 CA (map)

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Dress & Attire

REVIEWS

3.2
out of 5.0
3.2/5.0
3.1/5.0
3.2/5.0
3.4/5.0
3.2/5.0
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Anonymous
Wedding:
Recently Married
2.6/5.0
Although I love my dress and couldn't be happier with it, the service from this place was just terrible. The only pleasant person who works there is Sonya. There are typically 3 wedding gown fittings, I had 5. Once I went back and nothing was done at all. The next time, it was so tight that the space between the two sides of the zipper was 2 inches wide. They said that it would be finished and ready to pick up at the next fitting and when I went back, they had cut the hem of my dress with scissors and left it raw and tattered. They forgot (although they assured me) to replace a considerable amount of the stones that had fallen off of my dress (as I purchased a discontinued dress that was on display) and to wash my dress (so the armpits were dark and disgusting and the dress had a prominent yellow tinge). In the end, the dress was clean and beautiful and fit perfectly, but along the way it was just awful working with the staff here (aside from Sonya). They were unpleasant, unkind and unhelpful. I would NOT recommend this vendor to anyone.
Although I love my dress and couldn't be happier with it, the service from this place was just terrible. The only pleasant Read more...
Although I love my dress and couldn't be happier with it, the service from this place was just terrible. The only pleasant person who works there is Sonya. There are typically 3 wedding gown fittings, I had 5. Once I went back and nothing was done at all. The next time, it was so tight that the space between the two sides of the zipper was 2 inches wide. They said that it would be finished and ready to pick up at the next fitting and when I went back, they had cut the hem of my dress with scissors and left it raw and tattered. They forgot (although they assured me) to replace a considerable amount of the stones that had fallen off of my dress (as I purchased a discontinued dress that was on display) and to wash my dress (so the armpits were dark and disgusting and the dress had a prominent yellow tinge). In the end, the dress was clean and beautiful and fit perfectly, but along the way it was just awful working with the staff here (aside from Sonya). They were unpleasant, unkind and unhelpful. I would NOT recommend this vendor to anyone. Read less
Services Used: Dress & Attire
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Vanita
Wedding:
9/20/2015
5.0/5.0
I cannot say enough about the service and support provided by the incredible women at Mona Richie. Really, you can buy a beautiful dress anywhere but I highly recommend Mona Richie for their customer service. I purchased a bridal gown, mother-of-the-bride dress, and bridesmaids dresses. Every one of the dresses came in on time (I ordered dresses between April and May for a September wedding). Everyone was patient and attentive when it came to the fittings. I never felt rushed and was comfortable enough to say when I wanted or didn't want something added or removed. I was fitted with a corset that worked well and fit the dress perfectly. My mom has some health issues, but everyone was patient with her during her fittings. I mostly worked with Katherine, Marianne and Marianna but everyone was friendly and helpful. I would suggest going on a weekday if you're shopping for bridal gowns as it's less busy. I'm a fairly straight forward person who has low shopping-stress tolerance so I appreciated that most of my visits to the store where in-and-out while getting what I needed done.
I cannot say enough about the service and support provided by the incredible women at Mona Richie. Really, you can buy a Read more...
I cannot say enough about the service and support provided by the incredible women at Mona Richie. Really, you can buy a beautiful dress anywhere but I highly recommend Mona Richie for their customer service. I purchased a bridal gown, mother-of-the-bride dress, and bridesmaids dresses. Every one of the dresses came in on time (I ordered dresses between April and May for a September wedding). Everyone was patient and attentive when it came to the fittings. I never felt rushed and was comfortable enough to say when I wanted or didn't want something added or removed. I was fitted with a corset that worked well and fit the dress perfectly. My mom has some health issues, but everyone was patient with her during her fittings. I mostly worked with Katherine, Marianne and Marianna but everyone was friendly and helpful. I would suggest going on a weekday if you're shopping for bridal gowns as it's less busy. I'm a fairly straight forward person who has low shopping-stress tolerance so I appreciated that most of my visits to the store where in-and-out while getting what I needed done. Read less
Services Used: Dress & Attire
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Ash
Wedding:
7/25/2015
4.0/5.0
I bought my bridal party gowns from this venue. I went to 7 different dress shops in the Vaughan/Woodbridge area and this location was the most flexible on price. I was purchasing the attire for my entire bridal party and they were willing to give me a 15% discount on each dress, without even paying cash. I did not purchase my bridal gown at this location.

I bought 3 Bill Levkoff dresses at this location for under $600 total (tax in). The dresses were cheapest at this location even before the discount. They were flexible and willing to work with me, they even, begrudgingly, let my mom take a piece of the dress colour sample from their book because we had to find matching pants for my Bridesman.
I bought my bridal party gowns from this venue. I went to 7 different dress shops in the Vaughan/Woodbridge area and this Read more...
I bought my bridal party gowns from this venue. I went to 7 different dress shops in the Vaughan/Woodbridge area and this location was the most flexible on price. I was purchasing the attire for my entire bridal party and they were willing to give me a 15% discount on each dress, without even paying cash. I did not purchase my bridal gown at this location.

I bought 3 Bill Levkoff dresses at this location for under $600 total (tax in). The dresses were cheapest at this location even before the discount. They were flexible and willing to work with me, they even, begrudgingly, let my mom take a piece of the dress colour sample from their book because we had to find matching pants for my Bridesman. Read less
Services Used: Dress & Attire
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Rebecca
Wedding:
5/30/2015
5.0/5.0
For me, wedding dress shopping was not the magical experience that is shown on TV. But, Mona Ritchie made it as pleasurable as possible. The constant who helped me find the perfect dress for me, despite my insistence that we were not going to find anything and we should probably leave, was so patient and understanding. Plus, I got an amazing deal that made it budget friendly as well. When it came time for fittings, Marianna and her team were nothing short of miracle workers. I had gained weight since buying my dress, but was never made to feel bad because of this. Alterations were made to add material to the back of my dress (with covered buttons) and it was so seamless no one ever would have known. I can't thank and praise them enough!!
For me, wedding dress shopping was not the magical experience that is shown on TV. But, Mona Ritchie made it as Read more...
For me, wedding dress shopping was not the magical experience that is shown on TV. But, Mona Ritchie made it as pleasurable as possible. The constant who helped me find the perfect dress for me, despite my insistence that we were not going to find anything and we should probably leave, was so patient and understanding. Plus, I got an amazing deal that made it budget friendly as well. When it came time for fittings, Marianna and her team were nothing short of miracle workers. I had gained weight since buying my dress, but was never made to feel bad because of this. Alterations were made to add material to the back of my dress (with covered buttons) and it was so seamless no one ever would have known. I can't thank and praise them enough!! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.8/5.0
Looking at all these bad reviews I am very confused, there must be a lot of bridezilla's out there.
So many things went wrong throughout my wedding planning experience and my experience at Mona Richie was the best part of the whole process for me. I will admit I was slightly turned off at first. My sales woman was showing me items I had no interest in and insisting I try them. I ended up loving all her picks and hating my own. She was experienced and knowledgeable and had a strong sense of what would work on my body. I ended up buying the first dress she had had me try on. Maybe some might find this sales technique pushy but I chose to embrace her expertise and listen to her opinions and I love love LOVE my dress.

Alterations was the best part. Marianne is a busy woman but she is so talented. Trust her. She knows what she is doing. I had asked for buttons to be added to my back zipper (she did this for free) I was expecting plain satin Ivory buttons but instead she HAND BEADED over 40 buttons with pearls and sequins to be a PREFECT MATCH TO MY EARRINGS! This is next level service.

Thank you to Marianna and the entire team at Mona Richie for the great experience and truly treating me like a beautiful bride. Xoxo
Looking at all these bad reviews I am very confused, there must be a lot of bridezilla's out there.
So many things Read more...
Looking at all these bad reviews I am very confused, there must be a lot of bridezilla's out there.
So many things went wrong throughout my wedding planning experience and my experience at Mona Richie was the best part of the whole process for me. I will admit I was slightly turned off at first. My sales woman was showing me items I had no interest in and insisting I try them. I ended up loving all her picks and hating my own. She was experienced and knowledgeable and had a strong sense of what would work on my body. I ended up buying the first dress she had had me try on. Maybe some might find this sales technique pushy but I chose to embrace her expertise and listen to her opinions and I love love LOVE my dress.

Alterations was the best part. Marianne is a busy woman but she is so talented. Trust her. She knows what she is doing. I had asked for buttons to be added to my back zipper (she did this for free) I was expecting plain satin Ivory buttons but instead she HAND BEADED over 40 buttons with pearls and sequins to be a PREFECT MATCH TO MY EARRINGS! This is next level service.

Thank you to Marianna and the entire team at Mona Richie for the great experience and truly treating me like a beautiful bride. Xoxo Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
1.0/5.0
I wanted to stay away from Woodbridge because of the attitude problems of many of the staff. However I had too because this store was the only one that had the dress I was interested in trying on which I tried in another province. Since the beginning one of the store's consultants rudely asked me why I was there... When I told her she asked me why I would come there to try on a dress I had already tried on... And asked me to be "honest" with her... Insinuating that I was Gona waste her time. Throughout the appointment she continued to be rude to my family and lectured them on why they couldn't take pictures. I told her I tried on another gown in another store and when I told her the price they were offering she told me that it want true... Since it was more expensive there. Insinuating again that I was lying. I tried on the dress I loved and could have bought it there but didn't because she was way to rude and ddnt want to give her business. I went to 10 stores and this was the worst experience. We all felt very umcomforable and did NOT get a bridal experience at all. Plus the outside of the store was super super filty!
I wanted to stay away from Woodbridge because of the attitude problems of many of the staff. However I had too because Read more...
I wanted to stay away from Woodbridge because of the attitude problems of many of the staff. However I had too because this store was the only one that had the dress I was interested in trying on which I tried in another province. Since the beginning one of the store's consultants rudely asked me why I was there... When I told her she asked me why I would come there to try on a dress I had already tried on... And asked me to be "honest" with her... Insinuating that I was Gona waste her time. Throughout the appointment she continued to be rude to my family and lectured them on why they couldn't take pictures. I told her I tried on another gown in another store and when I told her the price they were offering she told me that it want true... Since it was more expensive there. Insinuating again that I was lying. I tried on the dress I loved and could have bought it there but didn't because she was way to rude and ddnt want to give her business. I went to 10 stores and this was the worst experience. We all felt very umcomforable and did NOT get a bridal experience at all. Plus the outside of the store was super super filty! Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
3.9/5.0
Compared to other stores, Mona Richie made the wedding dress shopping experience feel special, store wise. It is bright, spacious and has many selections. I was looking for a specific style that I was looking at the year before and called everywhere and no one else could find it except for Mona Richie, who ordered it special for me. I was traveling from Mississauga, but the fittings were worth it; the dress fit perfectly and being short (5'1"), they altered it in a way that it did not compromise the style of the dress.
Compared to other stores, Mona Richie made the wedding dress shopping experience feel special, store wise. It is bright, Read more...
Compared to other stores, Mona Richie made the wedding dress shopping experience feel special, store wise. It is bright, spacious and has many selections. I was looking for a specific style that I was looking at the year before and called everywhere and no one else could find it except for Mona Richie, who ordered it special for me. I was traveling from Mississauga, but the fittings were worth it; the dress fit perfectly and being short (5'1"), they altered it in a way that it did not compromise the style of the dress. Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
4.9/5.0
Mona was the nicest lady I have ever met. I had an issue with my dress when I thought it was a different colour and panicked. Mona did everything to put my mind at ease and accommodated me to compare my dress with the one I tried. Alteration team was amazing and definitely affordable compared to other vendors
Mona was the nicest lady I have ever met. I had an issue with my dress when I thought it was a different colour and Read more...
Mona was the nicest lady I have ever met. I had an issue with my dress when I thought it was a different colour and panicked. Mona did everything to put my mind at ease and accommodated me to compare my dress with the one I tried. Alteration team was amazing and definitely affordable compared to other vendors Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
1.0/5.0
The owner is very rude and speaks to her employees like animals! The quality of the bridesmaid dresses were all cheap and they were costly. I've never been to a place where the owner would even disrespect her customers! They messed up on the sizes of the dresses and never apologized once! Not only that all the dresses were missing hooks at the top of the zipper. The day of the wedding all the dresses were torn and had holes all over. They were all tossed in the garbage the next day. What a waste of money!
The owner is very rude and speaks to her employees like animals! The quality of the bridesmaid dresses were all cheap and Read more...
The owner is very rude and speaks to her employees like animals! The quality of the bridesmaid dresses were all cheap and they were costly. I've never been to a place where the owner would even disrespect her customers! They messed up on the sizes of the dresses and never apologized once! Not only that all the dresses were missing hooks at the top of the zipper. The day of the wedding all the dresses were torn and had holes all over. They were all tossed in the garbage the next day. What a waste of money! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Mona and her team were great through the entire process. Mona is simply the Best!
Mona and her team were great through the entire process. Mona is simply the Best!
Mona and her team were great through the entire process. Mona is simply the Best! Read less
Services Used: Dress & Attire

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