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MonaRichie Boutique

Toronto , ON
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LOCATION

toronto, ON L4L4Y5 CA (map)

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Dress & Attire

REVIEWS

3.2
out of 5.0
3.2/5.0
3.1/5.0
3.1/5.0
3.3/5.0
3.2/5.0
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Anonymous
Wedding:
Recently Married
1.0/5.0
The owner is very rude and speaks to her employees like animals! The quality of the bridesmaid dresses were all cheap and they were costly. I've never been to a place where the owner would even disrespect her customers! They messed up on the sizes of the dresses and never apologized once! Not only that all the dresses were missing hooks at the top of the zipper. The day of the wedding all the dresses were torn and had holes all over. They were all tossed in the garbage the next day. What a waste of money!
The owner is very rude and speaks to her employees like animals! The quality of the bridesmaid dresses were all cheap and Read more...
The owner is very rude and speaks to her employees like animals! The quality of the bridesmaid dresses were all cheap and they were costly. I've never been to a place where the owner would even disrespect her customers! They messed up on the sizes of the dresses and never apologized once! Not only that all the dresses were missing hooks at the top of the zipper. The day of the wedding all the dresses were torn and had holes all over. They were all tossed in the garbage the next day. What a waste of money! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
1.0/5.0
I wanted to stay away from Woodbridge because of the attitude problems of many of the staff. However I had too because this store was the only one that had the dress I was interested in trying on which I tried in another province. Since the beginning one of the store's consultants rudely asked me why I was there... When I told her she asked me why I would come there to try on a dress I had already tried on... And asked me to be "honest" with her... Insinuating that I was Gona waste her time. Throughout the appointment she continued to be rude to my family and lectured them on why they couldn't take pictures. I told her I tried on another gown in another store and when I told her the price they were offering she told me that it want true... Since it was more expensive there. Insinuating again that I was lying. I tried on the dress I loved and could have bought it there but didn't because she was way to rude and ddnt want to give her business. I went to 10 stores and this was the worst experience. We all felt very umcomforable and did NOT get a bridal experience at all. Plus the outside of the store was super super filty!
I wanted to stay away from Woodbridge because of the attitude problems of many of the staff. However I had too because Read more...
I wanted to stay away from Woodbridge because of the attitude problems of many of the staff. However I had too because this store was the only one that had the dress I was interested in trying on which I tried in another province. Since the beginning one of the store's consultants rudely asked me why I was there... When I told her she asked me why I would come there to try on a dress I had already tried on... And asked me to be "honest" with her... Insinuating that I was Gona waste her time. Throughout the appointment she continued to be rude to my family and lectured them on why they couldn't take pictures. I told her I tried on another gown in another store and when I told her the price they were offering she told me that it want true... Since it was more expensive there. Insinuating again that I was lying. I tried on the dress I loved and could have bought it there but didn't because she was way to rude and ddnt want to give her business. I went to 10 stores and this was the worst experience. We all felt very umcomforable and did NOT get a bridal experience at all. Plus the outside of the store was super super filty! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
0.0/5.0
I just got engaged and am new to the whole wedding thing. I went with my mom and mother in law to a couple places near my house In Woodbridge. Mona Richie was one of them, comparing with other places, Mona Richie cant compare. I went next door to Sposaitalia, where they greated me so friendly and upstairs gave us champagne and were just so nice. I didn't find THE dress there so we went to mona Richie next door. Wow what a difference, no one greeted us, a lady was yelling from the balcony at a customer it did not have that same wedding vibe. For such a special day it would be nice to get the special treatment. This place didn't feel like a wedding place rather a store more like on orfus road. I asked for help she said im with customer I get you someone and rushed off we waited ten minutes for someone to help.
I just got engaged and am new to the whole wedding thing. I went with my mom and mother in law to a couple places near my Read more...
I just got engaged and am new to the whole wedding thing. I went with my mom and mother in law to a couple places near my house In Woodbridge. Mona Richie was one of them, comparing with other places, Mona Richie cant compare. I went next door to Sposaitalia, where they greated me so friendly and upstairs gave us champagne and were just so nice. I didn't find THE dress there so we went to mona Richie next door. Wow what a difference, no one greeted us, a lady was yelling from the balcony at a customer it did not have that same wedding vibe. For such a special day it would be nice to get the special treatment. This place didn't feel like a wedding place rather a store more like on orfus road. I asked for help she said im with customer I get you someone and rushed off we waited ten minutes for someone to help. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.8/5.0
Looking at all these bad reviews I am very confused, there must be a lot of bridezilla's out there.
So many things went wrong throughout my wedding planning experience and my experience at Mona Richie was the best part of the whole process for me. I will admit I was slightly turned off at first. My sales woman was showing me items I had no interest in and insisting I try them. I ended up loving all her picks and hating my own. She was experienced and knowledgeable and had a strong sense of what would work on my body. I ended up buying the first dress she had had me try on. Maybe some might find this sales technique pushy but I chose to embrace her expertise and listen to her opinions and I love love LOVE my dress.

Alterations was the best part. Marianne is a busy woman but she is so talented. Trust her. She knows what she is doing. I had asked for buttons to be added to my back zipper (she did this for free) I was expecting plain satin Ivory buttons but instead she HAND BEADED over 40 buttons with pearls and sequins to be a PREFECT MATCH TO MY EARRINGS! This is next level service.

Thank you to Marianna and the entire team at Mona Richie for the great experience and truly treating me like a beautiful bride. Xoxo
Looking at all these bad reviews I am very confused, there must be a lot of bridezilla's out there.
So many things Read more...
Looking at all these bad reviews I am very confused, there must be a lot of bridezilla's out there.
So many things went wrong throughout my wedding planning experience and my experience at Mona Richie was the best part of the whole process for me. I will admit I was slightly turned off at first. My sales woman was showing me items I had no interest in and insisting I try them. I ended up loving all her picks and hating my own. She was experienced and knowledgeable and had a strong sense of what would work on my body. I ended up buying the first dress she had had me try on. Maybe some might find this sales technique pushy but I chose to embrace her expertise and listen to her opinions and I love love LOVE my dress.

Alterations was the best part. Marianne is a busy woman but she is so talented. Trust her. She knows what she is doing. I had asked for buttons to be added to my back zipper (she did this for free) I was expecting plain satin Ivory buttons but instead she HAND BEADED over 40 buttons with pearls and sequins to be a PREFECT MATCH TO MY EARRINGS! This is next level service.

Thank you to Marianna and the entire team at Mona Richie for the great experience and truly treating me like a beautiful bride. Xoxo Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.9/5.0
Mona was the nicest lady I have ever met. I had an issue with my dress when I thought it was a different colour and panicked. Mona did everything to put my mind at ease and accommodated me to compare my dress with the one I tried. Alteration team was amazing and definitely affordable compared to other vendors
Mona was the nicest lady I have ever met. I had an issue with my dress when I thought it was a different colour and Read more...
Mona was the nicest lady I have ever met. I had an issue with my dress when I thought it was a different colour and panicked. Mona did everything to put my mind at ease and accommodated me to compare my dress with the one I tried. Alteration team was amazing and definitely affordable compared to other vendors Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
0.0/5.0
They lied to me, time and time again. I purchased a dress, the sample was a little worn out but they promised the new one they would order would be perfect. They tell me the dress in European make, all hand made. Once my dress was in a month later I try it on, what a disgrace. Not only did the tag say " MADE IN CHINA" the beads were falling off and the trim was edging. I told them that they lied tome that this dress is made in china you said Europe, she looked confused and had nothing to say but its European its European. I said look at the tag it says china stop lying to me. She then told me that I misunderstood her that she said " European quality" WTF does that mean. Anyways I told her the beads were coming off she said they were "delicate". A bunch of phony's if you ask me. Don't waste your money go to a better place where they don't treat customers like shit.
They lied to me, time and time again. I purchased a dress, the sample was a little worn out but they promised the new one Read more...
They lied to me, time and time again. I purchased a dress, the sample was a little worn out but they promised the new one they would order would be perfect. They tell me the dress in European make, all hand made. Once my dress was in a month later I try it on, what a disgrace. Not only did the tag say " MADE IN CHINA" the beads were falling off and the trim was edging. I told them that they lied tome that this dress is made in china you said Europe, she looked confused and had nothing to say but its European its European. I said look at the tag it says china stop lying to me. She then told me that I misunderstood her that she said " European quality" WTF does that mean. Anyways I told her the beads were coming off she said they were "delicate". A bunch of phony's if you ask me. Don't waste your money go to a better place where they don't treat customers like shit. Read less
Services Used: Dress & Attire
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Ash
Wedding:
7/25/2015
4.0/5.0
I bought my bridal party gowns from this venue. I went to 7 different dress shops in the Vaughan/Woodbridge area and this location was the most flexible on price. I was purchasing the attire for my entire bridal party and they were willing to give me a 15% discount on each dress, without even paying cash. I did not purchase my bridal gown at this location.

I bought 3 Bill Levkoff dresses at this location for under $600 total (tax in). The dresses were cheapest at this location even before the discount. They were flexible and willing to work with me, they even, begrudgingly, let my mom take a piece of the dress colour sample from their book because we had to find matching pants for my Bridesman.
I bought my bridal party gowns from this venue. I went to 7 different dress shops in the Vaughan/Woodbridge area and this Read more...
I bought my bridal party gowns from this venue. I went to 7 different dress shops in the Vaughan/Woodbridge area and this location was the most flexible on price. I was purchasing the attire for my entire bridal party and they were willing to give me a 15% discount on each dress, without even paying cash. I did not purchase my bridal gown at this location.

I bought 3 Bill Levkoff dresses at this location for under $600 total (tax in). The dresses were cheapest at this location even before the discount. They were flexible and willing to work with me, they even, begrudgingly, let my mom take a piece of the dress colour sample from their book because we had to find matching pants for my Bridesman. Read less
Services Used: Dress & Attire
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Rebecca
Wedding:
5/30/2015
5.0/5.0
For me, wedding dress shopping was not the magical experience that is shown on TV. But, Mona Ritchie made it as pleasurable as possible. The constant who helped me find the perfect dress for me, despite my insistence that we were not going to find anything and we should probably leave, was so patient and understanding. Plus, I got an amazing deal that made it budget friendly as well. When it came time for fittings, Marianna and her team were nothing short of miracle workers. I had gained weight since buying my dress, but was never made to feel bad because of this. Alterations were made to add material to the back of my dress (with covered buttons) and it was so seamless no one ever would have known. I can't thank and praise them enough!!
For me, wedding dress shopping was not the magical experience that is shown on TV. But, Mona Ritchie made it as Read more...
For me, wedding dress shopping was not the magical experience that is shown on TV. But, Mona Ritchie made it as pleasurable as possible. The constant who helped me find the perfect dress for me, despite my insistence that we were not going to find anything and we should probably leave, was so patient and understanding. Plus, I got an amazing deal that made it budget friendly as well. When it came time for fittings, Marianna and her team were nothing short of miracle workers. I had gained weight since buying my dress, but was never made to feel bad because of this. Alterations were made to add material to the back of my dress (with covered buttons) and it was so seamless no one ever would have known. I can't thank and praise them enough!! Read less
Services Used: Dress & Attire
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cindy
Wedding:
4/25/2015
4.9/5.0
I love Mona Richie, I first discovered this store in 2011, I was being fitted for a maid of honour dress, and wow the dress was made perfectly for a great price. Now in 2015 I have returned for my own wedding dress and with the wonderful help of the staff, I was able to find my perfect dress after the 4th pick....but now the pressure was on because my wedding was only 1 month and a half away and this dress was not made in my size. Without a fight Mona and her team worked with me and now standing here a week before my wedding I have the perfect dress. As for my bridesmaids, they ordered their dresses a month before the wedding and wow do they beautiful....I would highly recommend any bride out there looking for that fantastic experience to definitely go to Mona Richie and see for themselves!!!!
I love Mona Richie, I first discovered this store in 2011, I was being fitted for a maid of honour dress, and wow the Read more...
I love Mona Richie, I first discovered this store in 2011, I was being fitted for a maid of honour dress, and wow the dress was made perfectly for a great price. Now in 2015 I have returned for my own wedding dress and with the wonderful help of the staff, I was able to find my perfect dress after the 4th pick....but now the pressure was on because my wedding was only 1 month and a half away and this dress was not made in my size. Without a fight Mona and her team worked with me and now standing here a week before my wedding I have the perfect dress. As for my bridesmaids, they ordered their dresses a month before the wedding and wow do they beautiful....I would highly recommend any bride out there looking for that fantastic experience to definitely go to Mona Richie and see for themselves!!!! Read less
Services Used: Dress & Attire
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R.R
Wedding:
4/19/2015
5.0/5.0
I bought my dress at Mona Richie for my wedding in April 2015. I absolutely fell in love with my dress and knew it was the "one" from the moment I tried it on. Mona helped me in the entire process of picking out my dress and she was so kind and patient and not pushy at all. However, I actually didn't buy on the spot because like any bride I wanted to see what else was out there, as I had just started looking. But with every other store, my heart kept going back to the gown at Mona's. It was gorgeous! When I went back for the second appointment, Mona helped me yet again and I knew I made the right choice. I truly felt like a bride and Mona made me feel so special for each visit, she is so sweet. I have nothing but good things to say about her store and the prices are very reasonable , it all depends what you are looking for in a gown. I was soo happy I stayed on budget! The service and quality is excellent at Mona Richie. I had no problems at all. The alterations was spot on and they will make all the necessary adjustments to make you look perfect! I feel truly blessed to have had such an amazing experience with Mona Richie Boutique.
I bought my dress at Mona Richie for my wedding in April 2015. I absolutely fell in love with my dress and knew it was the Read more...
I bought my dress at Mona Richie for my wedding in April 2015. I absolutely fell in love with my dress and knew it was the "one" from the moment I tried it on. Mona helped me in the entire process of picking out my dress and she was so kind and patient and not pushy at all. However, I actually didn't buy on the spot because like any bride I wanted to see what else was out there, as I had just started looking. But with every other store, my heart kept going back to the gown at Mona's. It was gorgeous! When I went back for the second appointment, Mona helped me yet again and I knew I made the right choice. I truly felt like a bride and Mona made me feel so special for each visit, she is so sweet. I have nothing but good things to say about her store and the prices are very reasonable , it all depends what you are looking for in a gown. I was soo happy I stayed on budget! The service and quality is excellent at Mona Richie. I had no problems at all. The alterations was spot on and they will make all the necessary adjustments to make you look perfect! I feel truly blessed to have had such an amazing experience with Mona Richie Boutique. Read less
Services Used: Dress & Attire

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