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monica's

Chattanooga , TN
EMAIL US
EMAIL US

LOCATION

147 n.market st
Chattanooga, TN US 37405 (map)

PHONE

423-752-0072

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.
Dress & Attire

INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Father of the Bride, Father of the Groom, Flower Girls, Groom, Groomsmen, Mother of the Bride, Mother of the Groom, Ring Bearers
What accessories do you provide?
Garters, Hair Accessories, Jewelry, Shoes, Undergarments, Veils

REVIEWS

4.6
out of 5.0
4.6/5.0
4.6/5.0
4.5/5.0
4.6/5.0
4.4/5.0
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Private User
Wedding:
11/8/2014
4.9/5.0
Monica's is staffed with an invaluable team that takes all intimidation out of the wedding dress shopping process. Monica's will help challenge you to step outside of your box and really find what suits you best. I wouldn't have chosen any other place to buy my gown! Thank you for all the great referrals because it was well worth it!
Monica's is staffed with an invaluable team that takes all intimidation out of the wedding dress shopping process. Read more...
Monica's is staffed with an invaluable team that takes all intimidation out of the wedding dress shopping process. Monica's will help challenge you to step outside of your box and really find what suits you best. I wouldn't have chosen any other place to buy my gown! Thank you for all the great referrals because it was well worth it! Read less
Services Used: Dress & Attire
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Helenice
Wedding:
9/19/2014
5.0/5.0
I was new in Chattanooga went to Monica's and bought my dress with Dolores she is wonderful lady she help me to select many dresses until I found my beautiful dress. Every time i went to Monica's the staff were wonderful . Thank you Dolores
I was new in Chattanooga went to Monica's and bought my dress with Dolores she is wonderful lady she help me to select Read more...
I was new in Chattanooga went to Monica's and bought my dress with Dolores she is wonderful lady she help me to select many dresses until I found my beautiful dress. Every time i went to Monica's the staff were wonderful . Thank you Dolores Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
I visited Monica's with my out of town mother. The bridal fitting and appointment was the best experience I could have hoped for. I was able to try on 9 different dresses well within my budget that offered the style and detail requests I had asked for from the consultant.
The consultant was very helpful, professional and made my mom and I feel at home. We walked out with a dress and veil after an hour an a half.
I visited Monica's with my out of town mother. The bridal fitting and appointment was the best experience I could have Read more...
I visited Monica's with my out of town mother. The bridal fitting and appointment was the best experience I could have hoped for. I was able to try on 9 different dresses well within my budget that offered the style and detail requests I had asked for from the consultant.
The consultant was very helpful, professional and made my mom and I feel at home. We walked out with a dress and veil after an hour an a half. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
3.8/5.0
I found my gorgeous gown at Monica's along with the suits for the groomsmen and the bridesmaids' dresses. All of the outfits were amazing! We had excellent service from my consultant at Monica's. My only hesitation is their prices. I felt like they had high prices for accessories and alterations. Also, several of my bridesmaids were unhappy because they were encouraged to order their dress in a size that was way too big, and therefore had to get alterations. Overall, Monica's has beautiful gowns, and if you can pay their prices- then it is absolutely wonderful.
I found my gorgeous gown at Monica's along with the suits for the groomsmen and the bridesmaids' dresses. All of the Read more...
I found my gorgeous gown at Monica's along with the suits for the groomsmen and the bridesmaids' dresses. All of the outfits were amazing! We had excellent service from my consultant at Monica's. My only hesitation is their prices. I felt like they had high prices for accessories and alterations. Also, several of my bridesmaids were unhappy because they were encouraged to order their dress in a size that was way too big, and therefore had to get alterations. Overall, Monica's has beautiful gowns, and if you can pay their prices- then it is absolutely wonderful. Read less
Services Used: Dress & Attire
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Kaley
Wedding:
12/16/2013
5.0/5.0
Monica's made my experience of shopping for my wedding dress amazing!
Monica's made my experience of shopping for my wedding dress amazing!
Monica's made my experience of shopping for my wedding dress amazing! Read less
Services Used: Dress & Attire
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Tiffany
Wedding:
10/12/2013
5.0/5.0
GREAT PLACE! We went shopping for my dress about 10 months before the wedding, and the first store we went to was Monica's. After one of my bridesmaids went snooping in the "Do not enter room" we found my dress. It was everything that I was looking for. Except that when I had seen these dresses online or even on a wedding show, they were normally upwards of 6 grand. So you can imagine my delight and surprise when it was only 1,000! We ordered it right away!

Ashley the consultant that I met with was so sweet. And understood that I wanted to try on different styles just so I knew I wasn't making the quickest decision. I wasn't rushed or pressured. It was great!

Now we did have some problems with the shipping. The vendor had taken longer than anticipated so the dress didn't get there as early as I would have liked, but it worked out fantastically! But honestly, that wasn't an issue with Monica's, it was the vendor.

Doloris (the woman who did my alterations) was amazing! She was funny and had everything planned to the "T". She told me how to walk, where to hold my bouquet, etc! And because I live out-of-state and couldn't travel during the week she would take my appointments on her lunch break. She was so complimentary and amazing! I would go back there just for her!

I couldn't have chosen a better place to get my dress!
GREAT PLACE! We went shopping for my dress about 10 months before the wedding, and the first store we went to was Read more...
GREAT PLACE! We went shopping for my dress about 10 months before the wedding, and the first store we went to was Monica's. After one of my bridesmaids went snooping in the "Do not enter room" we found my dress. It was everything that I was looking for. Except that when I had seen these dresses online or even on a wedding show, they were normally upwards of 6 grand. So you can imagine my delight and surprise when it was only 1,000! We ordered it right away!

Ashley the consultant that I met with was so sweet. And understood that I wanted to try on different styles just so I knew I wasn't making the quickest decision. I wasn't rushed or pressured. It was great!

Now we did have some problems with the shipping. The vendor had taken longer than anticipated so the dress didn't get there as early as I would have liked, but it worked out fantastically! But honestly, that wasn't an issue with Monica's, it was the vendor.

Doloris (the woman who did my alterations) was amazing! She was funny and had everything planned to the "T". She told me how to walk, where to hold my bouquet, etc! And because I live out-of-state and couldn't travel during the week she would take my appointments on her lunch break. She was so complimentary and amazing! I would go back there just for her!

I couldn't have chosen a better place to get my dress! Read less
Services Used: Dress & Attire
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Kristen
Wedding:
8/25/2012
5.0/5.0
I went to Monica's to shop for a wedding dress. It was my first day of looking. Delores helped my mom and I pick out the perfect dress and I left that day with my dress ordered. She is so nice and really listens to what you want and also what your budget is. We also ordered our bridesmaid dresses and the tuxes from them and it was all a very good experience. They knew me by name every time I went back to get fitted and to pick up my dress. I would definitely recommend brides to be to go there for dress shopping!
I went to Monica's to shop for a wedding dress. It was my first day of looking. Delores helped my mom and I pick out the Read more...
I went to Monica's to shop for a wedding dress. It was my first day of looking. Delores helped my mom and I pick out the perfect dress and I left that day with my dress ordered. She is so nice and really listens to what you want and also what your budget is. We also ordered our bridesmaid dresses and the tuxes from them and it was all a very good experience. They knew me by name every time I went back to get fitted and to pick up my dress. I would definitely recommend brides to be to go there for dress shopping! Read less
Services Used: Dress & Attire
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Rachel
Wedding:
3/31/2012
5.0/5.0
Friendly, experienced and reasonable.
Friendly, experienced and reasonable.
Friendly, experienced and reasonable. Read less
Services Used: Dress & Attire
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photopinkpet
Wedding:
10/1/2011
4.9/5.0
I had a great experience here at Monicas. They were very helpful in finding my dress, which they werent really pushy and let me pick dresses out. Also once i did find my dress the alteration process was really enjoyable. The lady that does the fittings and pinning here is awsome she is very helpful and easy to work with. The only problem i had is that there is one lady that works there that is rather rude and made me and my bridal party pretty uncomfortable. Luckily i had to only deal with her once while waiting to get checked on my second fitting. They also do really good, fast alterations so my dress and my mothers dress were ready and fit perfectly in plenty of time for my wedding.
I had a great experience here at Monicas. They were very helpful in finding my dress, which they werent really pushy and Read more...
I had a great experience here at Monicas. They were very helpful in finding my dress, which they werent really pushy and let me pick dresses out. Also once i did find my dress the alteration process was really enjoyable. The lady that does the fittings and pinning here is awsome she is very helpful and easy to work with. The only problem i had is that there is one lady that works there that is rather rude and made me and my bridal party pretty uncomfortable. Luckily i had to only deal with her once while waiting to get checked on my second fitting. They also do really good, fast alterations so my dress and my mothers dress were ready and fit perfectly in plenty of time for my wedding. Read less
Services Used: Dress & Attire
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Amber
Wedding:
9/24/2011
5.0/5.0
Love this place! Everyone was so helpful and treated me like a princess and my dress was GORGEOUS!!!!!!
Love this place! Everyone was so helpful and treated me like a princess and my dress was GORGEOUS!!!!!!
Love this place! Everyone was so helpful and treated me like a princess and my dress was GORGEOUS!!!!!! Read less
Services Used: Dress & Attire
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Sharon
Wedding:
5/28/2011
5.0/5.0
I found my dress here for a FANTASTIC price and received many comments about it being the most beautiful dress my guests had ever seen! I worked with Elizabeth when I was shopping and she listened to everything I wanted to help me find my perfect gown!
I found my dress here for a FANTASTIC price and received many comments about it being the most beautiful dress my guests Read more...
I found my dress here for a FANTASTIC price and received many comments about it being the most beautiful dress my guests had ever seen! I worked with Elizabeth when I was shopping and she listened to everything I wanted to help me find my perfect gown! Read less
Services Used: Dress & Attire
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jinny3486
Wedding:
10/23/2010
5.0/5.0
Fantastic gown shop! The ladies were so sweet, they made me feel very comfortable. They knew their stock very well and were able to find a dress that matched my vision perfectly. The price was awesome and I would recommend Monica's to everyone!
Fantastic gown shop! The ladies were so sweet, they made me feel very comfortable. They knew their stock very well and Read more...
Fantastic gown shop! The ladies were so sweet, they made me feel very comfortable. They knew their stock very well and were able to find a dress that matched my vision perfectly. The price was awesome and I would recommend Monica's to everyone! Read less
Services Used: Dress & Attire
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mrswhitehead
Wedding:
10/10/2009
4.0/5.0
Although I did not purchase my dress from Monicas, I did go there several times as I was torn between a dress there and a dress at Davids Bridal. They were super nice, never had any problem with me coming in a few times to try on the same dresses, and gave honest feedback. I would certainly recommend them for wedding dresses.
Although I did not purchase my dress from Monicas, I did go there several times as I was torn between a dress there and a Read more...
Although I did not purchase my dress from Monicas, I did go there several times as I was torn between a dress there and a dress at Davids Bridal. They were super nice, never had any problem with me coming in a few times to try on the same dresses, and gave honest feedback. I would certainly recommend them for wedding dresses. Read less
Services Used: Dress & Attire
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Emily&Matt
Wedding:
6/13/2009
5.0/5.0
Stephanie was great. She knew exactly what I was looking for and helped with every little detail, including making sure my dress was placed in the car properly for the 6 hour ride to the beach. The store has a great selection at great prices but you can't beat their customer service.
Stephanie was great. She knew exactly what I was looking for and helped with every little detail, including making sure my Read more...
Stephanie was great. She knew exactly what I was looking for and helped with every little detail, including making sure my dress was placed in the car properly for the 6 hour ride to the beach. The store has a great selection at great prices but you can't beat their customer service. Read less
Services Used: Dress & Attire
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Yaay Me!
Wedding:
5/31/2008
4.3/5.0
All of my bridesmaids gowns were ordered through Monica's bridal! This locally owned and operated store is wonderful in this community! They offer great lines of designer gowns, great customer service and plenty of accessories to choose from! All of our tuxedos were also ordered through this vendor! For the guys, the easy to access form they could print off on-line allowed them to get professionally sized in their respective cities and fax it in to make our deadline! The ladies at Monica's stayed in constant communication with me on everything you could possibly imagine -- so I could either plan for said delay or deadline or make the necessary calls to get everyone together for fittings! They were outstanding and wonderful!
All of my bridesmaids gowns were ordered through Monica's bridal! This locally owned and operated store is wonderful in Read more...
All of my bridesmaids gowns were ordered through Monica's bridal! This locally owned and operated store is wonderful in this community! They offer great lines of designer gowns, great customer service and plenty of accessories to choose from! All of our tuxedos were also ordered through this vendor! For the guys, the easy to access form they could print off on-line allowed them to get professionally sized in their respective cities and fax it in to make our deadline! The ladies at Monica's stayed in constant communication with me on everything you could possibly imagine -- so I could either plan for said delay or deadline or make the necessary calls to get everyone together for fittings! They were outstanding and wonderful! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
4.5/5.0
Ok, I loved the staff at Monica's!!!! My immediate help was Stephanie and she was awesome!!! I showed her a picture of a style of dress I wanted and I had my dress after 1 try on. I paid on my dress like 2 days later, I loved that one so much. I had been to so many other bridal shops and they did not have dresses in my size to try on and I was getting discouraged.

The staff at Monica's was so helpful and always welcoming whenever my bridesmaids and I went in.

My fitting was awesome and I enjoyed the help they gave me on how to walk in the dress, step up in the dress, hold my Dad's arm and my bouquet. I had a destination wedding and the hotel was not much help with those things and I did not have a wedding planner.

The only thing I had to say about Monica's that I did not like was the fact that I was told my dress would be packed for a carry on bag for flight and it was not. The box they put it in was over the size limit and had no handles. I was told it would have handles. My step dad picked my dress up for me and I did not see the packaging until the night before my flight to Jamaica. I was stressed trying to figure out how to get my dress there without packing it in my suitcase. It fit into a carry on suitcase my step dad had thank goodness.
Ok, I loved the staff at Monica's!!!! My immediate help was Stephanie and she was awesome!!! I showed her a picture of a Read more...
Ok, I loved the staff at Monica's!!!! My immediate help was Stephanie and she was awesome!!! I showed her a picture of a style of dress I wanted and I had my dress after 1 try on. I paid on my dress like 2 days later, I loved that one so much. I had been to so many other bridal shops and they did not have dresses in my size to try on and I was getting discouraged.

The staff at Monica's was so helpful and always welcoming whenever my bridesmaids and I went in.

My fitting was awesome and I enjoyed the help they gave me on how to walk in the dress, step up in the dress, hold my Dad's arm and my bouquet. I had a destination wedding and the hotel was not much help with those things and I did not have a wedding planner.

The only thing I had to say about Monica's that I did not like was the fact that I was told my dress would be packed for a carry on bag for flight and it was not. The box they put it in was over the size limit and had no handles. I was told it would have handles. My step dad picked my dress up for me and I did not see the packaging until the night before my flight to Jamaica. I was stressed trying to figure out how to get my dress there without packing it in my suitcase. It fit into a carry on suitcase my step dad had thank goodness. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.8/5.0
When I went to buy a dress, I was impressed that I was allowed to take photos. Most places won't let you do that and it was important for me when making my decision on my dress. My dad said we didn't just buy a dress, we bought advice. At my fittings, I was taught how to get the dress on and off, bustle, and how to walk, which is a very important skill.
When I went to buy a dress, I was impressed that I was allowed to take photos. Most places won't let you do that and it Read more...
When I went to buy a dress, I was impressed that I was allowed to take photos. Most places won't let you do that and it was important for me when making my decision on my dress. My dad said we didn't just buy a dress, we bought advice. At my fittings, I was taught how to get the dress on and off, bustle, and how to walk, which is a very important skill. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
0.0/5.0
I had the worst experience with Monica's Bridal in downtown Chattanooga. They were friendly when I bought my dress. After that they treated me like I wasn't a paying customer. They made changes to my dress without my consent but billed me for the extra cost the changes had. When I called bc I had "concerns about my dress" I was immediately shut down by the owner. She wouldn't let me finish a sentence. She became extremely defensive and started yelling at me. She told me it wasn't her problem and that she would resale my dress if I didn't pick up. Then she handed the phone to her husband and while she was doing that I could hear all the unprofessional crap she was saying. Her husband was just as bad. It was awful. Nobody who spends that much money on a dress should be treated like that. And I spent just under 2k so they probably don't value my business bc it's considered a low end price. Which is probably why they tacked on extra charges that they didn't tell me about until I came in to make a payment. Bottom line I can not with good conscience recommend them to anyone, EVER!! I also reported them to the BBB.
I had the worst experience with Monica's Bridal in downtown Chattanooga. They were friendly when I bought my dress. After Read more...
I had the worst experience with Monica's Bridal in downtown Chattanooga. They were friendly when I bought my dress. After that they treated me like I wasn't a paying customer. They made changes to my dress without my consent but billed me for the extra cost the changes had. When I called bc I had "concerns about my dress" I was immediately shut down by the owner. She wouldn't let me finish a sentence. She became extremely defensive and started yelling at me. She told me it wasn't her problem and that she would resale my dress if I didn't pick up. Then she handed the phone to her husband and while she was doing that I could hear all the unprofessional crap she was saying. Her husband was just as bad. It was awful. Nobody who spends that much money on a dress should be treated like that. And I spent just under 2k so they probably don't value my business bc it's considered a low end price. Which is probably why they tacked on extra charges that they didn't tell me about until I came in to make a payment. Bottom line I can not with good conscience recommend them to anyone, EVER!! I also reported them to the BBB. Read less
Services Used: Dress & Attire
monica's responded with the following comments:

This review from "Private User" is wrong on so many fronts. First, Private User and her mother came into our store on July 17th, 2012
and purchased a dress from Watters. To avoid a size charge, they picked a size that was one or two sizes smaller than her measurements would indicate that day. Her mother paid the deposit of $594.15
and they left. The next day, her mother called and asked us to order a bigger size for her daughter. She said that she would pay the additional $175.00 for the piece of mind it would give her. She asked us not to mention it to her daughter. Based on the request from the person who had paid the deposit, we did order one size larger. The dress arrived on October 30th, 2012. The Private User bride has never had a fitting in the dress, no alterations have ever been done. Essentially, we had no contact with her until April 23rd when she came in to make a payment on the dress. After making a payment of $100 and inquiring why the balance wasn't lower, she was told that her mother had authorized a size change which resulted in an additional $175. she was also told that her mother would be paying for the additional charges that she authorized. After that date, there was no additional conversation with Private User Bride. She has never had any fitiings, no alterations have been done to the dress. The original tags are on the dress. She had a wedding date of August 12, 2013
and when we called the week before for an update we were told by her mother that "the wedding was cancelled, that she gave her daughter the money for the dress and she would be picking it up in a few days" Remember ,there is still an unpaid balance of 669.15.
Our store policy is that the dress must be paid in full within 30 days of the original wedding date of any deposits will be forfeited and the dress will be put on the selling floor. She was informed of our policy via phone on August 12th and a confirming e-mail on the same day. If the wedding date has been changed or postponed, it 's not a problem as long as the dress is paid within 30 days of the original date. She indicates her status as "recently married' so if a wedding took place, it didn't involve a dress from our store that still has an unpaid balance. She indicates that she spend
'just under 2k". My calculations are that the dress cost with the size charge is $1363. That's a good bit "under 2k". There are three options;
1) pay none of the remaining balance of the dress by September 12th and the depoist will be forfeited. The dress will be resold
2) if the daughter is paying for the dress, ask the mother for the $175. It was a result of her request that the size charge was initiated
3) pay the unpaid balance of the dress by September 12th and take it out of our store. It can be worn at later date or resold.

We value the business of all customers greatly regardless of whatever money they spend. There is no such thing as a "low end"customer.
Thanks to all our customers who voted us " Best of the Best in 2012. We hope to have similar results in 2013.
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Anonymous
Wedding:
[Private]
5.0/5.0
They have been in business forever and are wonderful to work with!! Great customer service and alterations!
They have been in business forever and are wonderful to work with!! Great customer service and alterations!
They have been in business forever and are wonderful to work with!! Great customer service and alterations! Read less
Services Used: Dress & Attire
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Lianro
Wedding:
6/22/2003
3.9/5.0
Monica's was a great place to buy my dress! The staff were friendly and helpful, the selection was expansive, and the price was reasonable! They did my alterations within a month and kept me updated of the progress. The price/discount I received was the best.
Monica's was a great place to buy my dress! The staff were friendly and helpful, the selection was expansive, and the Read more...
Monica's was a great place to buy my dress! The staff were friendly and helpful, the selection was expansive, and the price was reasonable! They did my alterations within a month and kept me updated of the progress. The price/discount I received was the best. Read less
Services Used: Dress & Attire
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cziesmer
Wedding:
5/13/2001
5.0/5.0
I enjoyed getting my dress at Monica's. They were more expensive, but the atmosphere was very nice and they gave me their full attention. I even had some bridesmaids who needed a fitting done two days before the wedding and they were able to make it happen for me. I would definitely recommend them to anyone looking for a dress or wedding attire.
I enjoyed getting my dress at Monica's. They were more expensive, but the atmosphere was very nice and they gave me their Read more...
I enjoyed getting my dress at Monica's. They were more expensive, but the atmosphere was very nice and they gave me their full attention. I even had some bridesmaids who needed a fitting done two days before the wedding and they were able to make it happen for me. I would definitely recommend them to anyone looking for a dress or wedding attire. Read less
Services Used: Dress & Attire

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147 n.market st, Chattanooga, TN 37405 See On Map
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