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Mr. Tux - Framingham, MA

Framingham , MA

LOCATION

575 Worcester Rd
Framingham, MA 01701 US

PHONE

508-620-5900

WEBSITE

View website
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Dress & Attire

REVIEWS

2.9
out of 5.0
2.3/5.0
3.0/5.0
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Anonymous
Wedding:
Recently Married
2.8/5.0
*Please note, this review is for the Men's Warehouse location at 575 Worcester Rd, NOT the 150 Worcester Rd. location in Framingham, MA.*

I went to Men's Warehouse to reserve my tux for my wedding. This location is small, but I wasn't looking to be very picky since I already knew what I wanted. The person who measured me the first day I went in seemed have all the right answers to my questions, but didn't seem to have the greatest attitude. However I was able to setup my account, put down a deposit and access Men's Wearhouse's Group Manager online.

I thought it would be as simple as that, but it turns out they messed up my measurements. They put my measurements under my brother's name along with my security deposit, not under my name. So I went back to this Men's Wearhouse, and asked them to fix this. They said they'd take care of it, but when I looked online the next day, it was still not fixed. I had to call their national 1-800 number in the middle of a workday and spent an hour to get my issue resolved.

Once that was straightened away, I thought I'd have no remaining problems. However, when I went to pick up my tux, it was two sizes too big. I brought this to the employee's attention, but he reassured me that it fine just fine.

I got home and tried it on in front of a mirror again, and it looked ridiculous. I called a different Men's Wearhouse and got my suit swapped out for a smaller size the next day, with the employee telling me that she was very surprised the original Men's Wearhouse thought the original fit was fine.
*Please note, this review is for the Men's Warehouse location at 575 Worcester Rd, NOT the 150 Worcester Rd. location in Read more...
*Please note, this review is for the Men's Warehouse location at 575 Worcester Rd, NOT the 150 Worcester Rd. location in Framingham, MA.*

I went to Men's Warehouse to reserve my tux for my wedding. This location is small, but I wasn't looking to be very picky since I already knew what I wanted. The person who measured me the first day I went in seemed have all the right answers to my questions, but didn't seem to have the greatest attitude. However I was able to setup my account, put down a deposit and access Men's Wearhouse's Group Manager online.

I thought it would be as simple as that, but it turns out they messed up my measurements. They put my measurements under my brother's name along with my security deposit, not under my name. So I went back to this Men's Wearhouse, and asked them to fix this. They said they'd take care of it, but when I looked online the next day, it was still not fixed. I had to call their national 1-800 number in the middle of a workday and spent an hour to get my issue resolved.

Once that was straightened away, I thought I'd have no remaining problems. However, when I went to pick up my tux, it was two sizes too big. I brought this to the employee's attention, but he reassured me that it fine just fine.

I got home and tried it on in front of a mirror again, and it looked ridiculous. I called a different Men's Wearhouse and got my suit swapped out for a smaller size the next day, with the employee telling me that she was very surprised the original Men's Wearhouse thought the original fit was fine. Read less
Services Used: Dress & Attire
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