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Name Change Express

CA
EMAIL US
EMAIL US

LOCATION

CA US

PHONE

408-475-6263

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Name Change Express is the premier name change service for brides. For $29.95 and unlike any other service, Name Change Express provides instructions and forms for both government... Read more
Name Change Express is the premier name change service for brides. For $29.95 and unlike any other service, Name Change Express provides instructions and forms for both government organizations (SSA, DMV, passport, etc) AND companies you need to notify about your name change. United Airlines, American Express, GEICO and over a thousand others. Read less
Unique Services

PHOTOS

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REVIEWS

2.8
out of 5.0
2.8/5.0
2.8/5.0
2.8/5.0
2.8/5.0
2.8/5.0
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Private User
Wedding:
4/12/2014
0.5/5.0
I regret the time that I have wasted trying to use this vendor. I paid the $29.95 to use their service to help with everything needed to change my name. I was unable to access any of their forms to be able to move forward. It's interesting that they are set up to receive payments, but they are not set up to actually provide you with their services. Once logged in, none of the links to access any of their forms are working. I have e-mailed them 3 times within 48 hours asking for help. None of my e-mails have been responded to. I will have to contact my credit card company to ask for a refund. Also, I did try 3 different internet portals, in case their website is not compatible with Apple computers. Needless to say, none of them worked. I am quite frustrated and disappointed with their lack of professionalism.
I regret the time that I have wasted trying to use this vendor. I paid the $29.95 to use their service to help with Read more...
I regret the time that I have wasted trying to use this vendor. I paid the $29.95 to use their service to help with everything needed to change my name. I was unable to access any of their forms to be able to move forward. It's interesting that they are set up to receive payments, but they are not set up to actually provide you with their services. Once logged in, none of the links to access any of their forms are working. I have e-mailed them 3 times within 48 hours asking for help. None of my e-mails have been responded to. I will have to contact my credit card company to ask for a refund. Also, I did try 3 different internet portals, in case their website is not compatible with Apple computers. Needless to say, none of them worked. I am quite frustrated and disappointed with their lack of professionalism. Read less
Services Used: Unique Services
Name Change Express responded with the following comments:

We're terribly sorry for the inconvenience. During this time, we experienced a large technical outage that affected a number of our systems and were rendered unable to respond. As the CEO, I did however refund everyone's money that purchased during this time and emailed all our clients. Please let us know if there is anything more we can do to help.
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Please let this vendor know that you found them on the WeddingWire Network.
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