Quality of Service
The stars reflects the questions on \"quality of service\", \"responsiveness\", professionalism, value, flexibility. I have it all 2.5 to 3 stars because the shop is not the most responsive nor has the best service in terms of listening to the customer.\r\n\r\nThis review is for their final product which I am pretty happy about - that deserves 4.5stars. \r\n\r\nNatalini Flowers is the most expensive florist I spoke to, but yet I went with them because of the photos I saw online and in their shop. The owner is extremely busy and doesn\'t seem to stop and listen and try to fully understand what you want.\r\n\r\nOn my wedding day, I feel like I got \"half\" of what i envisioned, but nonetheless it was a beautiful decoration and it looked like a high class florist/wedding. My wedding decoration was not what i truly wanted but they also didn\'t dissapoint me in the sense that my wedding looked fancy because of the arrangements I received.\r\n\r\nOverall, if I had to do it all over again, I would still hire them, but I need to make sure the owner really hears what I have to say and ask her to give me HER vision and repeat it back to me. \r\n
Services Used: Flowers
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