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National Gown Cleaners & Archival Products

Campbell , CA

LOCATION

625 McGlincey Lane
Campbell, CA US 95008 (map)
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

National Gown Cleaners has been bringing museum quality cleaning and preservation methods to the public for over 78 years. The company is internationally known for their expertise in... Read more
National Gown Cleaners has been bringing museum quality cleaning and preservation methods to the public for over 78 years. The company is internationally known for their expertise in cleaning, preserving, and restoring hard to clean attire. They are recommended by many garment manufactures and bridal salons, and have been featured in many magazines and books such as California Bride, The Wedding Sourcebook, Wedding Tips from the Experts, Wedding Ideas, Elegant Bride, Weddings “In Style” Brides and Weddingbells. Their goal is to educate the customer on how to care for their treasured textiles. While not inexpensive, clients value the detailed process. Their reference book includes celebrity, royalty, museums, textile collectors and your adverge brides.

What does it all mean?

Preservation includes preventive measures to extend the life of an object for display and research.

Conservation is the physical or chemical treatment of an object to stabilize it.

Restoration, a process not normally used by history museums, makes an object appear newer by bringing it closer to its original condition. Read less

PHOTOS

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REVIEWS

4.9
out of 5.0
5.0/5.0
4.9/5.0
5.0/5.0
5.0/5.0
4.7/5.0
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Anonymous
Wedding:
1+ year ago
4.5/5.0
Everyone that I worked with was amazing. Can't complain about anything
Everyone that I worked with was amazing. Can't complain about anything
Everyone that I worked with was amazing. Can't complain about anything Read less
Services Used: Dress & Attire, Unique Services
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Everything was great! Faster than originally estimated (awesome!) and dress looks brand new after cleaning! So happy with the entire process! :-)
Everything was great! Faster than originally estimated (awesome!) and dress looks brand new after cleaning! So happy with Read more...
Everything was great! Faster than originally estimated (awesome!) and dress looks brand new after cleaning! So happy with the entire process! :-) Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
My daughter's gown was cleaned to our satisfaction. Job we'll done!!
My daughter's gown was cleaned to our satisfaction. Job we'll done!!
My daughter's gown was cleaned to our satisfaction. Job we'll done!! Read less
Services Used: Dress & Attire, Unique Services
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Linda
Wedding:
9/2/2012
4.6/5.0
There were only specific days I could make an appointment and that limited my chances to set appointments. I also appreciate talking to someone and felt the initial communication was strictly corporate rather than personal.
There were only specific days I could make an appointment and that limited my chances to set appointments. I also Read more...
There were only specific days I could make an appointment and that limited my chances to set appointments. I also appreciate talking to someone and felt the initial communication was strictly corporate rather than personal. Read less
Services Used: Dress & Attire, Unique Services
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stephanie
Wedding:
9/25/2010
5.0/5.0
National Gown was absolutely terrific - they were responsive, quick, and did a fantastic job cleaning my grandmother's gown. I would highly recommend them!
National Gown was absolutely terrific - they were responsive, quick, and did a fantastic job cleaning my grandmother's Read more...
National Gown was absolutely terrific - they were responsive, quick, and did a fantastic job cleaning my grandmother's gown. I would highly recommend them! Read less
Services Used: Unique Services
B8
Marie
Wedding:
8/19/2010
5.0/5.0
My co-worker told me about National Gown Cleaners in Campbell and suggested that I call them to check and see if the box I received in my preservation service from Shanel's Flowers in Campbell was really archival and acid free.

I went in and met with Liz who helped me take the gown out of my box and we noticed that the beads had melted all over the gown. It was ruined! I decided to call the cleaner who Shanel’s sent my gown to for cleaning while I was there at National Gown Cleaners. I spoke with a lady who said she could not be sure they did the damage, since I had taken it out of the box. She also told me that their insurance doesn't cover the replacement cost because I had worn it for my wedding "It’s like driving a car off the lot, it's no longer worth the value you just paid.” 

Thank God, Liz at National Gown Cleaners was there to overhear that conversation.

Liz told me that National Gown Cleaners could fix the dress but they would have to completely strip the melted beads off the gown in order to save the gown, but that I could add new beads to the dress later when I have a daughter who might want beads on the gown. I told her that I couldn't afford to pay too much since I was already out the investment I paid Shanel's Flowers. She gave me the cost to fix the gown and said she would talk with Christine the owner, to see what they could do for me. Confused, I called my husband. He reminded me that I had a damaged gown and that I could send it back to Shanel's who would only send it back east, or I could leave it with National Gown Cleaners and deal with one company that's local and can fix it. So, I tossed out the old box and tissue (which Liz confirmed wasn't acid free) and decided to have National Gown Cleaners fix it. 



The best news is National Gown Cleaners fixed my gown and all the melted glue was removed. I appreciate the fact they went out of the way to help me and I'm so thankful that Christine the owner, was willing to give me a break on the fees so that I could afford to save my dress. It’s pretty amazing that there are still companies out there willing to do the right thing for others.
My co-worker told me about National Gown Cleaners in Campbell and suggested that I call them to check and see if the box I Read more...
My co-worker told me about National Gown Cleaners in Campbell and suggested that I call them to check and see if the box I received in my preservation service from Shanel's Flowers in Campbell was really archival and acid free.

I went in and met with Liz who helped me take the gown out of my box and we noticed that the beads had melted all over the gown. It was ruined! I decided to call the cleaner who Shanel’s sent my gown to for cleaning while I was there at National Gown Cleaners. I spoke with a lady who said she could not be sure they did the damage, since I had taken it out of the box. She also told me that their insurance doesn't cover the replacement cost because I had worn it for my wedding "It’s like driving a car off the lot, it's no longer worth the value you just paid.” 

Thank God, Liz at National Gown Cleaners was there to overhear that conversation.

Liz told me that National Gown Cleaners could fix the dress but they would have to completely strip the melted beads off the gown in order to save the gown, but that I could add new beads to the dress later when I have a daughter who might want beads on the gown. I told her that I couldn't afford to pay too much since I was already out the investment I paid Shanel's Flowers. She gave me the cost to fix the gown and said she would talk with Christine the owner, to see what they could do for me. Confused, I called my husband. He reminded me that I had a damaged gown and that I could send it back to Shanel's who would only send it back east, or I could leave it with National Gown Cleaners and deal with one company that's local and can fix it. So, I tossed out the old box and tissue (which Liz confirmed wasn't acid free) and decided to have National Gown Cleaners fix it. 



The best news is National Gown Cleaners fixed my gown and all the melted glue was removed. I appreciate the fact they went out of the way to help me and I'm so thankful that Christine the owner, was willing to give me a break on the fees so that I could afford to save my dress. It’s pretty amazing that there are still companies out there willing to do the right thing for others. Read less
Services Used: Unique Services
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Janet
Wedding:
7/23/2010
5.0/5.0
This is a great service and I'm so happy I found them. They cleaned my bridal gown after my wedding, which was very dirty. It came out fantastic! They give you more info than you can manage. There’s no doubt they are experts!
This is a great service and I'm so happy I found them. They cleaned my bridal gown after my wedding, which was very dirty. Read more...
This is a great service and I'm so happy I found them. They cleaned my bridal gown after my wedding, which was very dirty. It came out fantastic! They give you more info than you can manage. There’s no doubt they are experts! Read less
Services Used: Unique Services
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mjcamacho
Wedding:
4/10/2010
5.0/5.0
Christine was a pleasure to work with she gave me her undivided attention and some very helpful tips on the preservation of my wedding dress. Overall my experience was absolutely superb and I will refer all my friends to National Gown Cleaners and Archival Products in the future.

Thank You,
Maria Camacho
Christine was a pleasure to work with she gave me her undivided attention and some very helpful tips on the preservation Read more...
Christine was a pleasure to work with she gave me her undivided attention and some very helpful tips on the preservation of my wedding dress. Overall my experience was absolutely superb and I will refer all my friends to National Gown Cleaners and Archival Products in the future.

Thank You,
Maria Camacho Read less
Services Used: Unique Services
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Julie Cole
Wedding:
1/31/2010
4.9/5.0
I really enjoyed working with National Gown Cleaners. They did a fantastic job on my gown after it was damaged by a company in Campbell who preserves flowers that mailed it off to NY. I highly recommend that brides check them out before sending a gown off to any out of state company. National Gown is very professional and made me feel that my gown was special. I would ask for either Liz or Christine. They are the best!!
I really enjoyed working with National Gown Cleaners. They did a fantastic job on my gown after it was damaged by a Read more...
I really enjoyed working with National Gown Cleaners. They did a fantastic job on my gown after it was damaged by a company in Campbell who preserves flowers that mailed it off to NY. I highly recommend that brides check them out before sending a gown off to any out of state company. National Gown is very professional and made me feel that my gown was special. I would ask for either Liz or Christine. They are the best!! Read less
Services Used: Unique Services
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megarano
Wedding:
7/25/2009
5.0/5.0
national gown cleaners exceded any of my expectations that I had. They did an excelent job in removing all of the stains that I had. When my dress was done it looked as good as new.
national gown cleaners exceded any of my expectations that I had. They did an excelent job in removing all of the stains Read more...
national gown cleaners exceded any of my expectations that I had. They did an excelent job in removing all of the stains that I had. When my dress was done it looked as good as new. Read less
Services Used: Unique Services
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Karen & George
Wedding:
11/24/2007
5.0/5.0
We forgot to clean our Daughters dress after the wedding and National Gown Cleaners & Archival Products did a great job of cleanning and preparing it for storage.
We forgot to clean our Daughters dress after the wedding and National Gown Cleaners & Archival Products did a great job of Read more...
We forgot to clean our Daughters dress after the wedding and National Gown Cleaners & Archival Products did a great job of cleanning and preparing it for storage. Read less
Services Used: Dress & Attire, Unique Services
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leanne_turpin
Wedding:
9/2/2007
5.0/5.0
Christine Morrissey's expertise is unprecedented in the cleaning and preservation of gowns. I had a wonderful experience preceding my wedding. Not only was the customer service superior, but she educated me on how to maintain my gown while stored. I hope to be able to pass my gown down, so this information was invaluable. I highly recommend National Gown Cleaners to all of my friends and family.
-Leanne
Christine Morrissey's expertise is unprecedented in the cleaning and preservation of gowns. I had a wonderful experience Read more...
Christine Morrissey's expertise is unprecedented in the cleaning and preservation of gowns. I had a wonderful experience preceding my wedding. Not only was the customer service superior, but she educated me on how to maintain my gown while stored. I hope to be able to pass my gown down, so this information was invaluable. I highly recommend National Gown Cleaners to all of my friends and family.
-Leanne Read less
Services Used: Unique Services
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babyboy
Wedding:
5/27/2007
5.0/5.0
Very quick to clean my wedding gown and return it back to me. It looks beautiful!
Very quick to clean my wedding gown and return it back to me. It looks beautiful!
Very quick to clean my wedding gown and return it back to me. It looks beautiful! Read less
Services Used: Unique Services

MAP

 
625 McGlincey Lane, Campbell, CA 95008 See On Map
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Please let this vendor know that you found them on the WeddingWire Network.
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