130x130 sq 1458949966 b982fa4d246b2097 national grown curved ai

National Gown Cleaners, LLC

Campbell , CA
CONTACT US
CONTACT US

LOCATION

625 McGlincey Lane
Campbell, CA 95008 US (map)

PHONE

408-371-3174

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

We are Textile Conservators known as “The Experts” by Elegant Bride and by many bridal magazine editors Internationally. National Gown Cleaners has been bringing museum quality cleaning... Read more
We are Textile Conservators known as “The Experts” by Elegant Bride and by many bridal magazine editors Internationally. National Gown Cleaners has been bringing museum quality cleaning and preservation methods to the public for over 86 years. The company is internationally known for their expertise in cleaning, preserving, and restoring hard to clean attire. They are recommended by many garment manufactures and bridal salons, and have been featured in many magazines and books such as California Bride, The Wedding Sourcebook, Wedding Tips from the Experts, Wedding Ideas, Elegant Bride, Weddings “In Style” Brides and Weddingbells. Their goal is to educate the customer on how to care for their treasured textiles. While not inexpensive, clients value the detailed process. Their reference book includes celebrity, royalty, museums, textile collectors and your adverge brides.

What does it all mean?

Preservation includes preventive measures to extend the life of an object for display and research.

Conservation is the physical or chemical treatment of an object to stabilize it.

Restoration, a process not normally used by history museums, makes an object appear newer by bringing it closer to its original condition. Read less

PHOTOS

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INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Flower Girls, Mother of the Bride, Mother of the Groom
Which of the following services do you provide??
Appointments Only, Cleaning, Preservation
Which of the following items do you offer?
Bridal Gowns
What is the average turnaround time for a bridal gown? (select one)
6-8 months
How often do you receive new bridal gowns?
Weekly
What is your return policy?
Final Sale

REVIEWS

4.9
out of 5.0
5.0/5.0
4.8/5.0
5.0/5.0
4.9/5.0
4.6/5.0
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Anonymous
Wedding:
Recently Married
3.8/5.0
High quality and professional service. Although they are frequently behind, so long as you aren't on a strict timeline this is a lovely place that will certainly take care of your needs.

The price is significantly higher than most other places in the country, it's the bay area so it's something you have to come to accept and is relatively on-par with other gown cleaners in the area.
High quality and professional service. Although they are frequently behind, so long as you aren't on a strict timeline Read more...
High quality and professional service. Although they are frequently behind, so long as you aren't on a strict timeline this is a lovely place that will certainly take care of your needs.

The price is significantly higher than most other places in the country, it's the bay area so it's something you have to come to accept and is relatively on-par with other gown cleaners in the area. Read less
Services Used: Dress & Attire, Unique Services
National Gown Cleaners, LLC responded with the following comments:

Thank you for the awesome review. We’re so glad that you trusted us with your precious gown. We also appreciate your patience with our timelines.
Please reach out if you every need us. We’re honored to be able to help you keep your heirloom alive and well.
Default vendor profile pic
Kathy
Wedding:
4/9/2016
5.0/5.0
With less than a week before my wedding… I flew in from Italy with my gown and somehow managed to get my skirt dirty even though it was bagged. I frantically found myself looking online and contacting everyone from high end bridals salons, couture designers, other dry cleaners (all listed on Weddingwire & The Knot) and a few museums. Finally, after calling The De Young Museum in San Francisco, Christine Morrissey from National Gown Cleaners name came up again. I was impressed and decided to give them a call. They are normally closed to the public on Tuesday and Thursdays but after I told Christine that the De Young referred me, she agreed to meet with me the next day Tuesday. I was staying with my parents and getting married up near the Sacramento area and didn’t want to drive that far south, but I also didn’t want to trust just anyone to manage my very expensive Mauro Adami gown. I met with Christine who is extremely detail oriented, thorough and highly knowledgeable. I knew I was in good hands. That Thursday, Christine emailed me to say my gown was done and that it looked great, and that I could come in the next day to pick it up. It looked amazing! Christine made sure to go well above and beyond to make sure I was happy with their work. My dress was perfect and I’m so grateful to Christine and her company for the fast and wonderful service. Just a note, I later learned that they donate a lot of money to charitable organizations for battered women, and donate their services to many military brides, and brides dying of cancer. A company with a purpose other than making money!

I would recommend them to everyone in need of cleaning and professional preservation that goes beyond your normal dry cleaning experience. Thank you for your excellent work Christine and team!
With less than a week before my wedding… I flew in from Italy with my gown and somehow managed to get my skirt dirty even Read more...
With less than a week before my wedding… I flew in from Italy with my gown and somehow managed to get my skirt dirty even though it was bagged. I frantically found myself looking online and contacting everyone from high end bridals salons, couture designers, other dry cleaners (all listed on Weddingwire & The Knot) and a few museums. Finally, after calling The De Young Museum in San Francisco, Christine Morrissey from National Gown Cleaners name came up again. I was impressed and decided to give them a call. They are normally closed to the public on Tuesday and Thursdays but after I told Christine that the De Young referred me, she agreed to meet with me the next day Tuesday. I was staying with my parents and getting married up near the Sacramento area and didn’t want to drive that far south, but I also didn’t want to trust just anyone to manage my very expensive Mauro Adami gown. I met with Christine who is extremely detail oriented, thorough and highly knowledgeable. I knew I was in good hands. That Thursday, Christine emailed me to say my gown was done and that it looked great, and that I could come in the next day to pick it up. It looked amazing! Christine made sure to go well above and beyond to make sure I was happy with their work. My dress was perfect and I’m so grateful to Christine and her company for the fast and wonderful service. Just a note, I later learned that they donate a lot of money to charitable organizations for battered women, and donate their services to many military brides, and brides dying of cancer. A company with a purpose other than making money!

I would recommend them to everyone in need of cleaning and professional preservation that goes beyond your normal dry cleaning experience. Thank you for your excellent work Christine and team! Read less
Services Used: Unique Services
National Gown Cleaners, LLC responded with the following comments:

Kathy,

Thank you so much for your kind comments. I'm so glad you liked the service and cleaning results we provided. Wish we would have had more time! Your gown designer was actually one of my personal favorites too?

Thanks a lot for your feedback. I was only too glad to be of help! Hope you and the husband are finding your new married life back in Italy exciting.

Let me know if I can help you in the future.

Thanks again, Christine
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Anonymous
Wedding:
2+ years ago
4.5/5.0
Everyone that I worked with was amazing. Can't complain about anything
Everyone that I worked with was amazing. Can't complain about anything
Everyone that I worked with was amazing. Can't complain about anything Read less
Services Used: Dress & Attire, Unique Services
Default vendor profile pic
Anonymous
Wedding:
2+ years ago
5.0/5.0
Everything was great! Faster than originally estimated (awesome!) and dress looks brand new after cleaning! So happy with the entire process! :-)
Everything was great! Faster than originally estimated (awesome!) and dress looks brand new after cleaning! So happy with Read more...
Everything was great! Faster than originally estimated (awesome!) and dress looks brand new after cleaning! So happy with the entire process! :-) Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
2+ years ago
5.0/5.0
My daughter's gown was cleaned to our satisfaction. Job we'll done!!
My daughter's gown was cleaned to our satisfaction. Job we'll done!!
My daughter's gown was cleaned to our satisfaction. Job we'll done!! Read less
Services Used: Dress & Attire, Unique Services
Default vendor profile pic
Linda
Wedding:
9/2/2012
4.6/5.0
There were only specific days I could make an appointment and that limited my chances to set appointments. I also appreciate talking to someone and felt the initial communication was strictly corporate rather than personal.
There were only specific days I could make an appointment and that limited my chances to set appointments. I also Read more...
There were only specific days I could make an appointment and that limited my chances to set appointments. I also appreciate talking to someone and felt the initial communication was strictly corporate rather than personal. Read less
Services Used: Dress & Attire, Unique Services
Default vendor profile pic
stephanie
Wedding:
9/25/2010
5.0/5.0
National Gown was absolutely terrific - they were responsive, quick, and did a fantastic job cleaning my grandmother's gown. I would highly recommend them!
National Gown was absolutely terrific - they were responsive, quick, and did a fantastic job cleaning my grandmother's Read more...
National Gown was absolutely terrific - they were responsive, quick, and did a fantastic job cleaning my grandmother's gown. I would highly recommend them! Read less
Services Used: Unique Services
B8
Marie
Wedding:
8/19/2010
5.0/5.0
My co-worker told me about National Gown Cleaners in Campbell and suggested that I call them to check and see if the box I received in my preservation service from Shanel's Flowers in Campbell was really archival and acid free.

I went in and met with Liz who helped me take the gown out of my box and we noticed that the beads had melted all over the gown. It was ruined! I decided to call the cleaner who Shanel’s sent my gown to for cleaning while I was there at National Gown Cleaners. I spoke with a lady who said she could not be sure they did the damage, since I had taken it out of the box. She also told me that their insurance doesn't cover the replacement cost because I had worn it for my wedding "It’s like driving a car off the lot, it's no longer worth the value you just paid.” 

Thank God, Liz at National Gown Cleaners was there to overhear that conversation.

Liz told me that National Gown Cleaners could fix the dress but they would have to completely strip the melted beads off the gown in order to save the gown, but that I could add new beads to the dress later when I have a daughter who might want beads on the gown. I told her that I couldn't afford to pay too much since I was already out the investment I paid Shanel's Flowers. She gave me the cost to fix the gown and said she would talk with Christine the owner, to see what they could do for me. Confused, I called my husband. He reminded me that I had a damaged gown and that I could send it back to Shanel's who would only send it back east, or I could leave it with National Gown Cleaners and deal with one company that's local and can fix it. So, I tossed out the old box and tissue (which Liz confirmed wasn't acid free) and decided to have National Gown Cleaners fix it. 



The best news is National Gown Cleaners fixed my gown and all the melted glue was removed. I appreciate the fact they went out of the way to help me and I'm so thankful that Christine the owner, was willing to give me a break on the fees so that I could afford to save my dress. It’s pretty amazing that there are still companies out there willing to do the right thing for others.
My co-worker told me about National Gown Cleaners in Campbell and suggested that I call them to check and see if the box I Read more...
My co-worker told me about National Gown Cleaners in Campbell and suggested that I call them to check and see if the box I received in my preservation service from Shanel's Flowers in Campbell was really archival and acid free.

I went in and met with Liz who helped me take the gown out of my box and we noticed that the beads had melted all over the gown. It was ruined! I decided to call the cleaner who Shanel’s sent my gown to for cleaning while I was there at National Gown Cleaners. I spoke with a lady who said she could not be sure they did the damage, since I had taken it out of the box. She also told me that their insurance doesn't cover the replacement cost because I had worn it for my wedding "It’s like driving a car off the lot, it's no longer worth the value you just paid.” 

Thank God, Liz at National Gown Cleaners was there to overhear that conversation.

Liz told me that National Gown Cleaners could fix the dress but they would have to completely strip the melted beads off the gown in order to save the gown, but that I could add new beads to the dress later when I have a daughter who might want beads on the gown. I told her that I couldn't afford to pay too much since I was already out the investment I paid Shanel's Flowers. She gave me the cost to fix the gown and said she would talk with Christine the owner, to see what they could do for me. Confused, I called my husband. He reminded me that I had a damaged gown and that I could send it back to Shanel's who would only send it back east, or I could leave it with National Gown Cleaners and deal with one company that's local and can fix it. So, I tossed out the old box and tissue (which Liz confirmed wasn't acid free) and decided to have National Gown Cleaners fix it. 



The best news is National Gown Cleaners fixed my gown and all the melted glue was removed. I appreciate the fact they went out of the way to help me and I'm so thankful that Christine the owner, was willing to give me a break on the fees so that I could afford to save my dress. It’s pretty amazing that there are still companies out there willing to do the right thing for others. Read less
Services Used: Unique Services
Default vendor profile pic
Janet
Wedding:
7/23/2010
5.0/5.0
This is a great service and I'm so happy I found them. They cleaned my bridal gown after my wedding, which was very dirty. It came out fantastic! They give you more info than you can manage. There’s no doubt they are experts!
This is a great service and I'm so happy I found them. They cleaned my bridal gown after my wedding, which was very dirty. Read more...
This is a great service and I'm so happy I found them. They cleaned my bridal gown after my wedding, which was very dirty. It came out fantastic! They give you more info than you can manage. There’s no doubt they are experts! Read less
Services Used: Unique Services
Default vendor profile pic
mjcamacho
Wedding:
4/10/2010
5.0/5.0
Christine was a pleasure to work with she gave me her undivided attention and some very helpful tips on the preservation of my wedding dress. Overall my experience was absolutely superb and I will refer all my friends to National Gown Cleaners and Archival Products in the future.

Thank You,
Maria Camacho
Christine was a pleasure to work with she gave me her undivided attention and some very helpful tips on the preservation Read more...
Christine was a pleasure to work with she gave me her undivided attention and some very helpful tips on the preservation of my wedding dress. Overall my experience was absolutely superb and I will refer all my friends to National Gown Cleaners and Archival Products in the future.

Thank You,
Maria Camacho Read less
Services Used: Unique Services

MAP

 
625 McGlincey Lane, Campbell, CA 95008 See On Map
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Please let this vendor know that you found them on the WeddingWire Network.
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