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Nelda's Tailors Inc.

Austin , TX

LOCATION

Austin, TX US

WEBSITE

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Dress & Attire

REVIEWS

3.7
out of 5.0
3.5/5.0
4.0/5.0
3.8/5.0
3.1/5.0
4.3/5.0
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L.
Wedding:
12/20/2014
0.3/5.0
Horrible experience with alterations of my daughter's wedding dress. Had to go back 3 times, the last appointment 3 days before wedding. The customer service from day one was horrible. Felt rushed, establishment was dirty and seamstress did not make correct alterations each time we visited. No one was helpful when my daughter was attempting to get in to her dress and there was a total lack of professionalism. In retrospect, we should have taken the dress to another recommended tailor who was more pricey, but had excellent reviews .
Horrible experience with alterations of my daughter's wedding dress. Had to go back 3 times, the last appointment 3 days Read more...
Horrible experience with alterations of my daughter's wedding dress. Had to go back 3 times, the last appointment 3 days before wedding. The customer service from day one was horrible. Felt rushed, establishment was dirty and seamstress did not make correct alterations each time we visited. No one was helpful when my daughter was attempting to get in to her dress and there was a total lack of professionalism. In retrospect, we should have taken the dress to another recommended tailor who was more pricey, but had excellent reviews . Read less
Services Used: Dress & Attire
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gabby
Wedding:
3/24/2012
4.7/5.0
my dress needed very little alterations and they did an excellent job. They got it back super fast without an extra fee but it was pricey, however, i think this is just the cost of alterations for wedding/ stuff.
my dress needed very little alterations and they did an excellent job. They got it back super fast without an extra fee Read more...
my dress needed very little alterations and they did an excellent job. They got it back super fast without an extra fee but it was pricey, however, i think this is just the cost of alterations for wedding/ stuff. Read less
Services Used: Dress & Attire
Bg14
Seldee
Wedding:
10/2/2010
4.8/5.0
I found Nelda's tailoring by way of YELP and they received good reviews there. I took my wedding dress there for altering. They did a pretty good job of making it look good on me. I had 4 visits and on the last took it home. They are very professional and know what they are doing. They were a little pricey which was hard for this bride on a budget but the end results helped ease the pain. I do recommend them to others.
I found Nelda's tailoring by way of YELP and they received good reviews there. I took my wedding dress there for altering. Read more...
I found Nelda's tailoring by way of YELP and they received good reviews there. I took my wedding dress there for altering. They did a pretty good job of making it look good on me. I had 4 visits and on the last took it home. They are very professional and know what they are doing. They were a little pricey which was hard for this bride on a budget but the end results helped ease the pain. I do recommend them to others. Read less
Services Used: Dress & Attire
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gohornsut
Wedding:
7/3/2010
5.0/5.0
We arrived at Nelda's in a panic due to a botched tailoring job. Three days before the wedding, she met with me daily, staying late, to ensure that my dress was ready for my wedding. Anita instantly spotted what was wrong with the dress and went to work fixing it. On Friday, when I put it on, it was perfect!
We arrived at Nelda's in a panic due to a botched tailoring job. Three days before the wedding, she met with me daily, Read more...
We arrived at Nelda's in a panic due to a botched tailoring job. Three days before the wedding, she met with me daily, staying late, to ensure that my dress was ready for my wedding. Anita instantly spotted what was wrong with the dress and went to work fixing it. On Friday, when I put it on, it was perfect! Read less
Services Used: Unique Services
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ladyhezzie
Wedding:
11/3/2007
3.9/5.0
My fittings were always pleasant, not rushed. The dressing rooms at the location were a bit small for putting on a bridal gown with all the required accessories. The tailor was always careful to put a large white sheet on the floor to protect the gown and had large mirrors so you could easily view the whole gown, both front and back. She was professional and courteous and insisted on brides bringing foundation garments and shoes to ensure a proper fitting. As a seamstress myself, I was impressed that she was adamant on this policy and would not budge. Other brides who don't understand the importance of proper foundation garments might take her the wrong way (and those are the brides who complain that their dresses are improperly hemmed because they refused to bring the proper shoes to the fitting and so have no reason to gripe!).

My only complaint comes in the form of the actual quality of the work. I needed to have the side seams let out a bit and had a complicated back yoke that needed some restructuring. They did an amazing job on those, couldn't even tell the dress had been altered! What they forgot to do was restitch the lace trim on the waist where the side hems had been let out. It was very obviously hanging off, but I didn't notice it until I got the dress on for my bridal portraits. I managed to safety pin it down and it doesn't show in the pictures, fortunately. My mom had to hand-stitch it back on the day of the wedding. This was a careless mistake and sloppy work, which why I only rated them 2 1/2 stars on quality.
My fittings were always pleasant, not rushed. The dressing rooms at the location were a bit small for putting on a bridal Read more...
My fittings were always pleasant, not rushed. The dressing rooms at the location were a bit small for putting on a bridal gown with all the required accessories. The tailor was always careful to put a large white sheet on the floor to protect the gown and had large mirrors so you could easily view the whole gown, both front and back. She was professional and courteous and insisted on brides bringing foundation garments and shoes to ensure a proper fitting. As a seamstress myself, I was impressed that she was adamant on this policy and would not budge. Other brides who don't understand the importance of proper foundation garments might take her the wrong way (and those are the brides who complain that their dresses are improperly hemmed because they refused to bring the proper shoes to the fitting and so have no reason to gripe!).

My only complaint comes in the form of the actual quality of the work. I needed to have the side seams let out a bit and had a complicated back yoke that needed some restructuring. They did an amazing job on those, couldn't even tell the dress had been altered! What they forgot to do was restitch the lace trim on the waist where the side hems had been let out. It was very obviously hanging off, but I didn't notice it until I got the dress on for my bridal portraits. I managed to safety pin it down and it doesn't show in the pictures, fortunately. My mom had to hand-stitch it back on the day of the wedding. This was a careless mistake and sloppy work, which why I only rated them 2 1/2 stars on quality. Read less
Services Used: Dress & Attire
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