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Nelson's Jewelry

Crystal Lake , IL

LOCATION

One Crystal Lake Plaza
Crystal Lake, IL US 60014

PHONE

815-459-2411

WEBSITE

View website
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Unique Services

REVIEWS

4.7
out of 5.0
4.8/5.0
4.8/5.0
4.8/5.0
4.5/5.0
4.8/5.0
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HandN
Wedding:
6/2/2012
5.0/5.0
Nelson's Jewelry provided absolutely beautiful rings for us! My fiance was able to pick out a beautiful diamond and band for my engagement ring in a very short amount of time. Sue Nelson was so accommodating and even made sure he had it insured before he took it home. Working with them to pick out the bands was such a pleasure. They were very sensitive to our busy schedules and made accommodations to make sure we got just the rings we wanted. Sue even made sure that my engagement ring was cleaned the week before the wedding. They worked hard to stay within our budget and get top quality diamonds. I have gotten so many compliments on how beautiful and sparkly the diamonds are in my rings. I would highly recommend Nelson's Jewelry. Top quality service and products! They are definitely going to be our only jeweler for this point forward!
Nelson's Jewelry provided absolutely beautiful rings for us! My fiance was able to pick out a beautiful diamond and band Read more...
Nelson's Jewelry provided absolutely beautiful rings for us! My fiance was able to pick out a beautiful diamond and band for my engagement ring in a very short amount of time. Sue Nelson was so accommodating and even made sure he had it insured before he took it home. Working with them to pick out the bands was such a pleasure. They were very sensitive to our busy schedules and made accommodations to make sure we got just the rings we wanted. Sue even made sure that my engagement ring was cleaned the week before the wedding. They worked hard to stay within our budget and get top quality diamonds. I have gotten so many compliments on how beautiful and sparkly the diamonds are in my rings. I would highly recommend Nelson's Jewelry. Top quality service and products! They are definitely going to be our only jeweler for this point forward! Read less
Services Used: Jewelry
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Prather2010
Wedding:
8/7/2010
5.0/5.0
We started browsing for engagement rings last summer (2009) and went to one of the majorly advertised ones... just to look. Well what's a 26-letter word for bad experience? "We went to Jared's and it was AWFUL." They were so pushy and asked us our budget and surpassed it entirely. They kept telling me how gorgeous every ring was and how I must feel like Cinderella. I was like really?! And then they decided to "check our credit limit" but instead actually sign us up for Jared credit cards and not tell us. All my fiance wanted was to be able to by the ring himself and surprise me and all they wanted was a sale that night. We ended up leaving that night with no ring and I'm so glad we WALKED AWAY!! A few week's later we went into Nelson's and they were so wonderful! They let us browse on our own and told us all about their diamondsthey hand pick each one themselves and are beautiful. They sometimes pick diamonds that are just under the carat weight to help save for the consumer, for example if you want a carat they'll have a .99 carat and it'll save you a couple thousand dollars. I found a beautiful setting and wedding band set for WAY below our budget and I loved it more than any of the others I saw. (BONUS) We went back a few weeks ago to pick out my fianc's band and to resize mine. They are very prompt and even took my engagement ring and cleaned it while we were looking. Overall they are a wonderful family-owned establishment and would HIGHLY recommend them to anyone!
We started browsing for engagement rings last summer (2009) and went to one of the majorly advertised ones... just to Read more...
We started browsing for engagement rings last summer (2009) and went to one of the majorly advertised ones... just to look. Well what's a 26-letter word for bad experience? "We went to Jared's and it was AWFUL." They were so pushy and asked us our budget and surpassed it entirely. They kept telling me how gorgeous every ring was and how I must feel like Cinderella. I was like really?! And then they decided to "check our credit limit" but instead actually sign us up for Jared credit cards and not tell us. All my fiance wanted was to be able to by the ring himself and surprise me and all they wanted was a sale that night. We ended up leaving that night with no ring and I'm so glad we WALKED AWAY!! A few week's later we went into Nelson's and they were so wonderful! They let us browse on our own and told us all about their diamondsthey hand pick each one themselves and are beautiful. They sometimes pick diamonds that are just under the carat weight to help save for the consumer, for example if you want a carat they'll have a .99 carat and it'll save you a couple thousand dollars. I found a beautiful setting and wedding band set for WAY below our budget and I loved it more than any of the others I saw. (BONUS) We went back a few weeks ago to pick out my fianc's band and to resize mine. They are very prompt and even took my engagement ring and cleaned it while we were looking. Overall they are a wonderful family-owned establishment and would HIGHLY recommend them to anyone! Read less
Services Used: Unique Services
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AG2307
Wedding:
7/23/2007
4.0/5.0
We purchased all of our wedding jewelry from Nelsons Jeweler which included my engagement ring, two wedding bands, and a watch I got my husband as a wedding gift. My husband and I had gone into the store to look at rings and found a couple that we really liked. There was one that I definitely liked the best (and luckily that was the one I got)! My husband actually ended up purchasing the ring when he was away on business in Sweden for 6 weeks. He wanted to make sure it was ready for his proposal when he returned, and he was able to do so because Nelsons Jewelers was very accommodating and went above and beyond in this sort of strange circumstance. Unfortunately a month after we got married, a defect in my husbands wedding band became apparent as it was a platinum and white gold band fused together, and they had started to come apart. The jeweler was very quick to agree to replace the ring at no cost to us. The only inconvenience during this time was that it took longer to get the ring back than they said it would. Although it was most certainly a manufacturers delay, we would have liked to be kept more in the loop about the timeline. It wasnt until we called, that we were updated on the status. Otherwise, we were very pleased with their service.
We purchased all of our wedding jewelry from Nelsons Jeweler which included my engagement ring, two wedding bands, and a Read more...
We purchased all of our wedding jewelry from Nelsons Jeweler which included my engagement ring, two wedding bands, and a watch I got my husband as a wedding gift. My husband and I had gone into the store to look at rings and found a couple that we really liked. There was one that I definitely liked the best (and luckily that was the one I got)! My husband actually ended up purchasing the ring when he was away on business in Sweden for 6 weeks. He wanted to make sure it was ready for his proposal when he returned, and he was able to do so because Nelsons Jewelers was very accommodating and went above and beyond in this sort of strange circumstance. Unfortunately a month after we got married, a defect in my husbands wedding band became apparent as it was a platinum and white gold band fused together, and they had started to come apart. The jeweler was very quick to agree to replace the ring at no cost to us. The only inconvenience during this time was that it took longer to get the ring back than they said it would. Although it was most certainly a manufacturers delay, we would have liked to be kept more in the loop about the timeline. It wasnt until we called, that we were updated on the status. Otherwise, we were very pleased with their service. Read less
Services Used: Unique Services
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Anonymous
Wedding:
1+ year ago
4.8/5.0
We used Nelson's for both of our custom wedding bands for our wedding on 6/22/13 and were very happy with the rings. The engagement ring was a custom ring from Chicago and we had no luck finding a wedding band to match. After going to all of the jewelry chains and having every last one try to convince us that whatever they had in stock was 'perfect' even though it was not what we were describing to them, we decided to try Nelsons since it is a family business.

They of course tried to see if anything in stock worked or looked like what we wanted, but instead of pushing a ring we didn't want, we were told of all of our options, including having a custom ring made exactly how we wanted. After ensuring that no other place had such a ring, we went ahead and had it made. It came in, and after one modification it was exactly as my fiance wanted! I too didn't like the limited selection of mens rings everywhere, and decided to also have a custom band made, one that was made out of white gold, but in the design of a tungsten ring I liked. Best of both worlds!

The personal service was great (we worked with Sue Nelson) and they try their best to keep you happy. The rings aren't the cheapest, not too pricey either, but you pay a little for the extra care and service, so we would still recommend them very highly!
We used Nelson's for both of our custom wedding bands for our wedding on 6/22/13 and were very happy with the rings. The Read more...
We used Nelson's for both of our custom wedding bands for our wedding on 6/22/13 and were very happy with the rings. The engagement ring was a custom ring from Chicago and we had no luck finding a wedding band to match. After going to all of the jewelry chains and having every last one try to convince us that whatever they had in stock was 'perfect' even though it was not what we were describing to them, we decided to try Nelsons since it is a family business.

They of course tried to see if anything in stock worked or looked like what we wanted, but instead of pushing a ring we didn't want, we were told of all of our options, including having a custom ring made exactly how we wanted. After ensuring that no other place had such a ring, we went ahead and had it made. It came in, and after one modification it was exactly as my fiance wanted! I too didn't like the limited selection of mens rings everywhere, and decided to also have a custom band made, one that was made out of white gold, but in the design of a tungsten ring I liked. Best of both worlds!

The personal service was great (we worked with Sue Nelson) and they try their best to keep you happy. The rings aren't the cheapest, not too pricey either, but you pay a little for the extra care and service, so we would still recommend them very highly! Read less
Services Used: Unique Services
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