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New England Country Rentals

Scituate , MA

LOCATION

105 Front Street
Scituate, MA 02066 US

PHONE

781-990-6000
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Hand-crafted wooden tables, wine barrels, rustic furniture & unique rental items to create the perfect New England event!

New England Country Rentals specializes in renting... Read more
Hand-crafted wooden tables, wine barrels, rustic furniture & unique rental items to create the perfect New England event!

New England Country Rentals specializes in renting custom made tables, chairs, benches, and other unique rustic elements throughout New England. Our products are designed to be used bare or with simple decor to create the ideal atmosphere for a true New England event, country wedding, family style meal, or coastal dinner. Read less
Rentals & Photobooths

REVIEWS

4.4
out of 5.0
4.5/5.0
4.4/5.0
4.5/5.0
4.4/5.0
4.5/5.0
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Bill
Wedding:
12/31/2017
1.2/5.0
Now, you certainly can rent from this disastrous company if you wish but after reading this review, I hope you think otherwise .... IT IS NOT WORTH IT!

I have been an event planner in Boston for more than a decard and have been renting from New England Country Rentals for years. Each time it was a headache but I found myself going back thinking "this time will be different" Well NEVER AGAIN. I recently spent more than $5000 with them and it was a nightmare from minute one.
- Delivery was supposed to me MORNING. They showed up at 12:30pm, and went to lunch at 2pm with barely anything done. They came back from lunch 90 minutes later and I had to tell them twice "guys we need to get moving, we are 4 hours behind schedule" and they basically just looked at me and slowly walked to the plaza. It wasn't until nearly 5pm that they were off property, about 5 hours behind schedule. As they were enjoying lunch, I was forced to lift and place the table covers (tops of sawhorse tables) to be able to get other vendors in. I had asked them early on to do this.

- Cockroaches running around top of wine barrel.
- 2 square tables and one bar piece was so wobbly, it took over an inch of wedges under legs
- They had to go out and get replacement parts for the tap wall, yet after they left, the first 2 keg taps kept drawing in air into their lines and had to be taken out of service. Basically I wasted 2 full kegs of craft beer by not being able to serve it.
- I told them to return at 10:30pm to breakdown. Yet, without asking me or any one of my multiple managers on site, they stared to disassemble grass wall at 9:450pm with guests in room using a power drill until I had to yell at them to stop. My client came running over to me asking if they were drilling something!

I could go on but I won't, I think you get the idea. I leave the choice to you if you want this kind of stress on your day! Oh ya, and ZERO response from my numerous email to my sales rep!
Now, you certainly can rent from this disastrous company if you wish but after reading this review, I hope you think Read more...
Now, you certainly can rent from this disastrous company if you wish but after reading this review, I hope you think otherwise .... IT IS NOT WORTH IT!

I have been an event planner in Boston for more than a decard and have been renting from New England Country Rentals for years. Each time it was a headache but I found myself going back thinking "this time will be different" Well NEVER AGAIN. I recently spent more than $5000 with them and it was a nightmare from minute one.
- Delivery was supposed to me MORNING. They showed up at 12:30pm, and went to lunch at 2pm with barely anything done. They came back from lunch 90 minutes later and I had to tell them twice "guys we need to get moving, we are 4 hours behind schedule" and they basically just looked at me and slowly walked to the plaza. It wasn't until nearly 5pm that they were off property, about 5 hours behind schedule. As they were enjoying lunch, I was forced to lift and place the table covers (tops of sawhorse tables) to be able to get other vendors in. I had asked them early on to do this.

- Cockroaches running around top of wine barrel.
- 2 square tables and one bar piece was so wobbly, it took over an inch of wedges under legs
- They had to go out and get replacement parts for the tap wall, yet after they left, the first 2 keg taps kept drawing in air into their lines and had to be taken out of service. Basically I wasted 2 full kegs of craft beer by not being able to serve it.
- I told them to return at 10:30pm to breakdown. Yet, without asking me or any one of my multiple managers on site, they stared to disassemble grass wall at 9:450pm with guests in room using a power drill until I had to yell at them to stop. My client came running over to me asking if they were drilling something!

I could go on but I won't, I think you get the idea. I leave the choice to you if you want this kind of stress on your day! Oh ya, and ZERO response from my numerous email to my sales rep! Read less
Services Used: Rentals & Photobooths
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Anonymous
Wedding:
Recently Married
0.5/5.0
I am a sales rep / catering director for a NYC Catering Company. Working and communicating with NECR has been incredibly difficult and I would not recommend for anyone to use this company. There have been issues with lack of payment due to us, for extended periods of time, and NECR's method of dealing with this issue is to ignore and avoid communication. We used their services for some large scale events twice in NYC. There were issues at both events but we gave them a 2nd chance as we thought their equipment would be ideal for the look of the 2nd event. The 2nd event required many custom products that were made for food service and these items showed up unfinished and unable to be used. In addition the pick up of the equipment was over 14 hours late causing much turmoil. I will not be using or recommending this company again.
I am a sales rep / catering director for a NYC Catering Company. Working and communicating with NECR has been incredibly Read more...
I am a sales rep / catering director for a NYC Catering Company. Working and communicating with NECR has been incredibly difficult and I would not recommend for anyone to use this company. There have been issues with lack of payment due to us, for extended periods of time, and NECR's method of dealing with this issue is to ignore and avoid communication. We used their services for some large scale events twice in NYC. There were issues at both events but we gave them a 2nd chance as we thought their equipment would be ideal for the look of the 2nd event. The 2nd event required many custom products that were made for food service and these items showed up unfinished and unable to be used. In addition the pick up of the equipment was over 14 hours late causing much turmoil. I will not be using or recommending this company again. Read less
Services Used: Rentals & Photobooths
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Anonymous
Wedding:
Recently Married
4.4/5.0
NECR was good at communication - emailign as soon as the item left the warehouse, when they arrived, when they were picked up. All arrived on time. They were very professional and had great options. Expensive though!
NECR was good at communication - emailign as soon as the item left the warehouse, when they arrived, when they were picked Read more...
NECR was good at communication - emailign as soon as the item left the warehouse, when they arrived, when they were picked up. All arrived on time. They were very professional and had great options. Expensive though! Read less
Services Used: Rentals & Photobooths
Default vendor profile pic
Anonymous
Wedding:
Recently Married
3.6/5.0
CLOSED - We worked with NECR for all of the tables, chairs, linens, arbor, silverware, dishes, etc. in our wedding and rehearsal dinner. They were great to work with, helping us make decisions and very flexible with last minute updates. Their quality and selection are so much higher than other places, and pretty reasonably priced. However, there were two bars missing from our order (thankfully our florist had two somehow!) It has been 9 months and we have not gotten a refund. They now appear to be closed (Feb 2017), with all of their phone numbers disconnected and their business listed as closed on the Better Business Bureau. Guess we're not getting that refund!
CLOSED - We worked with NECR for all of the tables, chairs, linens, arbor, silverware, dishes, etc. in our wedding and Read more...
CLOSED - We worked with NECR for all of the tables, chairs, linens, arbor, silverware, dishes, etc. in our wedding and rehearsal dinner. They were great to work with, helping us make decisions and very flexible with last minute updates. Their quality and selection are so much higher than other places, and pretty reasonably priced. However, there were two bars missing from our order (thankfully our florist had two somehow!) It has been 9 months and we have not gotten a refund. They now appear to be closed (Feb 2017), with all of their phone numbers disconnected and their business listed as closed on the Better Business Bureau. Guess we're not getting that refund! Read less
Services Used: Rentals & Photobooths
Default vendor profile pic
Ryane
Wedding:
6/18/2016
1.0/5.0
We have had a terrible experience with this company. To start, they charged us in full prior to our event and over half of our order did not arrive for our wedding in May of 2016. I've been trying to get a refund for the amount that we didn't receive and they will not speak with me on the phone and have yet to return my email. Secondly, they charged my credit card for over $2400 randomly in November and will not reply about this charge either. Customer service will not let me speak to a manager and it has been the most unpleasant experience dealing with this company. I would highly recommend taking your business elsewhere.
We have had a terrible experience with this company. To start, they charged us in full prior to our event and over half of Read more...
We have had a terrible experience with this company. To start, they charged us in full prior to our event and over half of our order did not arrive for our wedding in May of 2016. I've been trying to get a refund for the amount that we didn't receive and they will not speak with me on the phone and have yet to return my email. Secondly, they charged my credit card for over $2400 randomly in November and will not reply about this charge either. Customer service will not let me speak to a manager and it has been the most unpleasant experience dealing with this company. I would highly recommend taking your business elsewhere. Read less
Services Used: Rentals & Photobooths
Default vendor profile pic
Kayla
Wedding:
6/11/2016
0.6/5.0
We had quite a bit of difficulty the day of wedding this past June, as the furniture delivery did not arrive on time. In fact, the delivery arrived after our ceremony had ended while all of our guests filled the tented courtyard where the bar, decorations, desert platters, stand-up tables, and furniture set was supposed to be. We ended up accepting only part of the delivery because we had already contacted another rental company who was able to deliver tables on the same day to accommodate our needs. Our contract stated that delivery would be made between 10 - 1. At 1:30 our wedding planner, venue and caterer started calling NECR with no luck. They left multiple messages with no returned call. After over an hour they finally spoke with a woman who explained that the call was routed to her cell phone and that she was at the grocery store, after hearing the issues she told them “I don’t have time for this right now” and hung up the phone. Around 3pm, only 1 hour before the start of our ceremony, our caterer was finally able to speak with a representative at NECR. Your company informed us that the delivery had been made and was confirmed. After arguing with the representative on the phone trying to explain that the delivery had not arrived, our caterer gave up and called the local rental company that she knew. They were able to deliver tables on short notice to accommodate our needs. Since the day of the wedding we have not heard back from anyone at NECR outside of an automated e-mail and a sales manager that had nothing to do with our order. She recommended reaching out the CEO Kelley but we still have not heard back from them. We have left at least 15 voicemails and countless emails. Again, it is disappointing that over a month since the wedding has passed and no one has reached out to us to discuss and rectify the situation. We would have expected at least an apology, but have gotten nothing, because of that NECR is no longer welcome at the venue.
We had quite a bit of difficulty the day of wedding this past June, as the furniture delivery did not arrive on time. In Read more...
We had quite a bit of difficulty the day of wedding this past June, as the furniture delivery did not arrive on time. In fact, the delivery arrived after our ceremony had ended while all of our guests filled the tented courtyard where the bar, decorations, desert platters, stand-up tables, and furniture set was supposed to be. We ended up accepting only part of the delivery because we had already contacted another rental company who was able to deliver tables on the same day to accommodate our needs. Our contract stated that delivery would be made between 10 - 1. At 1:30 our wedding planner, venue and caterer started calling NECR with no luck. They left multiple messages with no returned call. After over an hour they finally spoke with a woman who explained that the call was routed to her cell phone and that she was at the grocery store, after hearing the issues she told them “I don’t have time for this right now” and hung up the phone. Around 3pm, only 1 hour before the start of our ceremony, our caterer was finally able to speak with a representative at NECR. Your company informed us that the delivery had been made and was confirmed. After arguing with the representative on the phone trying to explain that the delivery had not arrived, our caterer gave up and called the local rental company that she knew. They were able to deliver tables on short notice to accommodate our needs. Since the day of the wedding we have not heard back from anyone at NECR outside of an automated e-mail and a sales manager that had nothing to do with our order. She recommended reaching out the CEO Kelley but we still have not heard back from them. We have left at least 15 voicemails and countless emails. Again, it is disappointing that over a month since the wedding has passed and no one has reached out to us to discuss and rectify the situation. We would have expected at least an apology, but have gotten nothing, because of that NECR is no longer welcome at the venue. Read less
Services Used: Rentals & Photobooths
Default vendor profile pic
Dana
Wedding:
6/11/2016
5.0/5.0
Simply amazing from start to finish. I worked with Tanya and she was wonderful. I drove from Maine to NECR with my sister and she walked us through ordering everything we needed for my wedding. She was so much fun to work with. She was professional but also friendly and funny. That is a great skill to have when you are stressed out about how to plan the look of a wedding. Tanya was able to see my vision and run with it. We worked really well together. My wedding kept growing and growing. What was supposed to be a 60 person wedding turned into 100 and I was constantly calling Tanya to change the numbers. Tanya was able to accommodate all our changes and she called or emailed me back immediately when I had questions. She also worked with all my other vendors to make sure that all my bases were covered. We did have a little glitch with missing chairs being delivered and NECR had the chairs delivered to me with in 24 hours. The delivery guys were awesome and so were the pick up guys. All and all it was a great experience and Tanya was wonderful.
Simply amazing from start to finish. I worked with Tanya and she was wonderful. I drove from Maine to NECR with my sister Read more...
Simply amazing from start to finish. I worked with Tanya and she was wonderful. I drove from Maine to NECR with my sister and she walked us through ordering everything we needed for my wedding. She was so much fun to work with. She was professional but also friendly and funny. That is a great skill to have when you are stressed out about how to plan the look of a wedding. Tanya was able to see my vision and run with it. We worked really well together. My wedding kept growing and growing. What was supposed to be a 60 person wedding turned into 100 and I was constantly calling Tanya to change the numbers. Tanya was able to accommodate all our changes and she called or emailed me back immediately when I had questions. She also worked with all my other vendors to make sure that all my bases were covered. We did have a little glitch with missing chairs being delivered and NECR had the chairs delivered to me with in 24 hours. The delivery guys were awesome and so were the pick up guys. All and all it was a great experience and Tanya was wonderful. Read less
Services Used: Rentals & Photobooths
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Alyssa
Wedding:
10/24/2015
5.0/5.0
After canceling another rental company because of recent horrible reviews, I finally understand why NECR has higher prices - high quality product, a professional team, and dependability. I wish we hired NECR from the beginning of our wedding planning process, but we had to learn the hard way that you get what you pay for. NECR came through for us just a few weeks before our wedding, providing us with a fun bar set up near the dance floor that people could enjoy when they needed to catch their breath. Thanks for coming through for us, NECR!
After canceling another rental company because of recent horrible reviews, I finally understand why NECR has higher prices Read more...
After canceling another rental company because of recent horrible reviews, I finally understand why NECR has higher prices - high quality product, a professional team, and dependability. I wish we hired NECR from the beginning of our wedding planning process, but we had to learn the hard way that you get what you pay for. NECR came through for us just a few weeks before our wedding, providing us with a fun bar set up near the dance floor that people could enjoy when they needed to catch their breath. Thanks for coming through for us, NECR! Read less
Services Used: Rentals & Photobooths
Default vendor profile pic
Nhu
Wedding:
6/27/2015
4.6/5.0
We rented some chairs, a vintage couch, an arm chair, etc. from NECR. They are very responsive via telephone. I had my contact person switched several times during the process, but everyone was attentive and helpful. They are rather expensive but they are logistically very thorough. They said they'd drop off between 8am and 12pm and they came at 8:30am. I even got an email when they truck left the warehouse to tell me they were on their way! The couch ended up coming the next day but they were on time for that as well. They have a great selection and have items you can't find elsewhere but again, they are a bit pricey! Overall, the guests loved the vintage couch and sitting area. It really brought together our rustic and whimsical vibe. I would definitely use them again.
We rented some chairs, a vintage couch, an arm chair, etc. from NECR. They are very responsive via telephone. I had my Read more...
We rented some chairs, a vintage couch, an arm chair, etc. from NECR. They are very responsive via telephone. I had my contact person switched several times during the process, but everyone was attentive and helpful. They are rather expensive but they are logistically very thorough. They said they'd drop off between 8am and 12pm and they came at 8:30am. I even got an email when they truck left the warehouse to tell me they were on their way! The couch ended up coming the next day but they were on time for that as well. They have a great selection and have items you can't find elsewhere but again, they are a bit pricey! Overall, the guests loved the vintage couch and sitting area. It really brought together our rustic and whimsical vibe. I would definitely use them again. Read less
Services Used: Rentals & Photobooths
Default vendor profile pic
John
Wedding:
6/13/2015
5.0/5.0
NECR was fantastic! They helped make our wedding very special. We were very impressed with the wide variety of things that they could offer us. With several of their items, we constructed a huge Bourbon Bar, which really became a focal point in our country garden setting. Their barrel tables and tractor seat stools only added to the whole country theme. NECR was also fantastic to work with. I would highly recommend using them for your future event.
NECR was fantastic! They helped make our wedding very special. We were very impressed with the wide variety of things that Read more...
NECR was fantastic! They helped make our wedding very special. We were very impressed with the wide variety of things that they could offer us. With several of their items, we constructed a huge Bourbon Bar, which really became a focal point in our country garden setting. Their barrel tables and tractor seat stools only added to the whole country theme. NECR was also fantastic to work with. I would highly recommend using them for your future event. Read less
Services Used: Rentals & Photobooths
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