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New Natalies

Atlanta , GA

LOCATION

919 Chattahoochee Ave
Atlanta, GA 30318 US

PHONE

404-351-5188

WEBSITE

View website
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Dress & Attire

REVIEWS

4.2
out of 5.0
4.3/5.0
4.0/5.0
4.1/5.0
4.6/5.0
4.1/5.0
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Kimberly
Wedding:
12/27/2014
4.8/5.0
Going to get my dress was such a good experience here. Piper helped me find my dress and she was so kind and sweet to me, never rushing me or wanting me to pick a dress that I didn't feel comfortable with (I felt rushed at other places I had been to). I did have to call to remind them that I needed my veil later, but it came in and wasn't a problem. The alterations lady did a fantastic job on my dress too, it came out better than I dreamed!
Going to get my dress was such a good experience here. Piper helped me find my dress and she was so kind and sweet to me, Read more...
Going to get my dress was such a good experience here. Piper helped me find my dress and she was so kind and sweet to me, never rushing me or wanting me to pick a dress that I didn't feel comfortable with (I felt rushed at other places I had been to). I did have to call to remind them that I needed my veil later, but it came in and wasn't a problem. The alterations lady did a fantastic job on my dress too, it came out better than I dreamed! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
0.0/5.0
In my opinion, this business was disorganized, unprofessional, and unresponsive to issues. There are so many great dress stores in Atlanta capable of properly providing, taking, and keeping up with client paperwork, as well as able to keep up with accurate shipping timetables and provide status updates. I did not find this business to be one of them, unfortunately. I found their customer service to be severely lacking, and their response to issues be hostile and threatening. Designer dresses are not worth generic service.
In my opinion, this business was disorganized, unprofessional, and unresponsive to issues. There are so many great dress Read more...
In my opinion, this business was disorganized, unprofessional, and unresponsive to issues. There are so many great dress stores in Atlanta capable of properly providing, taking, and keeping up with client paperwork, as well as able to keep up with accurate shipping timetables and provide status updates. I did not find this business to be one of them, unfortunately. I found their customer service to be severely lacking, and their response to issues be hostile and threatening. Designer dresses are not worth generic service. Read less
Services Used: Dress & Attire
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Sarrita
Wedding:
10/11/2014
5.0/5.0
I loved my dress!. I looked amazing. I went in 3 times to try on the dress. Piper was very friendly and told me I could call in biweekly to check on the dress. When my dress wasnt' on sale, I still got a small discount to appease me.

Thanks,
I loved my dress!. I looked amazing. I went in 3 times to try on the dress. Piper was very friendly and told me I could Read more...
I loved my dress!. I looked amazing. I went in 3 times to try on the dress. Piper was very friendly and told me I could call in biweekly to check on the dress. When my dress wasnt' on sale, I still got a small discount to appease me.

Thanks, Read less
Services Used: Dress & Attire
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Monica
Wedding:
9/27/2014
5.0/5.0
Sooooooo many dresses to choose from! Ultimately got my dress from here!
Sooooooo many dresses to choose from! Ultimately got my dress from here!
Sooooooo many dresses to choose from! Ultimately got my dress from here! Read less
Services Used: Dress & Attire
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Kimberly
Wedding:
6/20/2014
5.0/5.0
I selected New Natalie's because my best friend purchased from them 14 years ago for her wedding. When we first arrived, the staff was very friendly and made sure we were taken care of by helping select dresses. Hope assisted helped me stand my ground and think out of the box when selecting dresses. She was even patient with me when I tried to connect my mom to Skype because she was in California and could not make the trip. We had another appointment at a another salon and the service was horrible so we rushed back before closing to get back to New Natalie's. Not only did they assist me with finding the dress I saw at another salon, but they found one very similar at a better price! They also noticed that my bridal party was short one person from our earlier visit. Those details made an impression on me. I am happy to say that my dress and the bridal party will be purchased at Natalie's next month! I am so excited, and thank you Hope and Stephy! You too were great!!
I selected New Natalie's because my best friend purchased from them 14 years ago for her wedding. When we first arrived, Read more...
I selected New Natalie's because my best friend purchased from them 14 years ago for her wedding. When we first arrived, the staff was very friendly and made sure we were taken care of by helping select dresses. Hope assisted helped me stand my ground and think out of the box when selecting dresses. She was even patient with me when I tried to connect my mom to Skype because she was in California and could not make the trip. We had another appointment at a another salon and the service was horrible so we rushed back before closing to get back to New Natalie's. Not only did they assist me with finding the dress I saw at another salon, but they found one very similar at a better price! They also noticed that my bridal party was short one person from our earlier visit. Those details made an impression on me. I am happy to say that my dress and the bridal party will be purchased at Natalie's next month! I am so excited, and thank you Hope and Stephy! You too were great!! Read less
Services Used: Dress & Attire
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Kimberly
Wedding:
6/20/2014
5.0/5.0
When I first started looking for a dress, I went to the major chain store, but nothing there impressed me. My best friend suggested the place she went to, New Natalies, to see what they had, so we planned a trip to New Natalies and one other vendor. We went to New Natalies first and the staff was extremely friendly and professional. I found a dress, but I just wanted to make sure that I was going with the right choice so we went to the the other store, and the staff was just awful even though I found a dress I liked more, but I refused to spend my money there. So we rushed back to New Natalies before they closed and gave them a description and the whole staff searched the racks only to find something that was even cuter, and cheaper than the one I found at the other store. They kept me posted on any delays they work with an extremely talented alterations person. It's not the most "prettiest" place but my main goal was to find a beautiful dress, with a professional staff, and that is what the team at New Natalies provided me.
When I first started looking for a dress, I went to the major chain store, but nothing there impressed me. My best friend Read more...
When I first started looking for a dress, I went to the major chain store, but nothing there impressed me. My best friend suggested the place she went to, New Natalies, to see what they had, so we planned a trip to New Natalies and one other vendor. We went to New Natalies first and the staff was extremely friendly and professional. I found a dress, but I just wanted to make sure that I was going with the right choice so we went to the the other store, and the staff was just awful even though I found a dress I liked more, but I refused to spend my money there. So we rushed back to New Natalies before they closed and gave them a description and the whole staff searched the racks only to find something that was even cuter, and cheaper than the one I found at the other store. They kept me posted on any delays they work with an extremely talented alterations person. It's not the most "prettiest" place but my main goal was to find a beautiful dress, with a professional staff, and that is what the team at New Natalies provided me. Read less
Services Used: Dress & Attire
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Angie
Wedding:
4/19/2014
5.0/5.0
*I cannot fit everything I would like to say, This is a not nearly worthy review*
1.I made a mistake and tried on a dress WAY out of budget and fell in love. I then find out that my perfect dress has been discontinued. Fantastic.
2.I live in Columbia, SC. I called literally every bridal store in NC, SC, and GA that carried the designer, NO ONE had it. When I originally called this store, they told me that they didn't have my dress either. I was so blown away by the service on the phone I decided to go to GA to visit this store anyway.

The day after my initial call to New Natalie's, I had the same GA number call my phone 3 times that day. I finally answer on this 3rd call. Stephy was on the line telling me she had MY dress!!
They had found ONE, in my size. After several phone calls back and forth with Stephy she informed me that if I could make it there the next day, the dress was pulled aside, with my name on it, AND she was going to extend the sales price for me since I had to come in from out of state to get the dress. Making the dress 50% off and well within budget!
My sister suggested we try to call the bridal store near us that had the dress and ask if they would match the price. Absolutely not, I am going to meet Stephy!
When we finally get there, after countless calls before about payment method, our eta, etc. I am greeted with a hug by Stephy who has been waiting for me all day.
She had everything ready to go for me, dress, accessories, veils, etc. I do not have enough room here to express how fantastic she is. When it came time to make the WELL-worth-it 3 hr drive home w/ my new dress, I broke down and cried telling her goodbye. If not for Stephy, I would have to start completely over, have no dress, and be in love with one I could not afford - or even order. I didn't have too much interaction with the other women in the store, but from what I did, they were all wonderful. I have never felt so welcome and valued. There are no words!
*I cannot fit everything I would like to say, This is a not nearly worthy review*
1.I made a mistake and tried on a Read more...
*I cannot fit everything I would like to say, This is a not nearly worthy review*
1.I made a mistake and tried on a dress WAY out of budget and fell in love. I then find out that my perfect dress has been discontinued. Fantastic.
2.I live in Columbia, SC. I called literally every bridal store in NC, SC, and GA that carried the designer, NO ONE had it. When I originally called this store, they told me that they didn't have my dress either. I was so blown away by the service on the phone I decided to go to GA to visit this store anyway.

The day after my initial call to New Natalie's, I had the same GA number call my phone 3 times that day. I finally answer on this 3rd call. Stephy was on the line telling me she had MY dress!!
They had found ONE, in my size. After several phone calls back and forth with Stephy she informed me that if I could make it there the next day, the dress was pulled aside, with my name on it, AND she was going to extend the sales price for me since I had to come in from out of state to get the dress. Making the dress 50% off and well within budget!
My sister suggested we try to call the bridal store near us that had the dress and ask if they would match the price. Absolutely not, I am going to meet Stephy!
When we finally get there, after countless calls before about payment method, our eta, etc. I am greeted with a hug by Stephy who has been waiting for me all day.
She had everything ready to go for me, dress, accessories, veils, etc. I do not have enough room here to express how fantastic she is. When it came time to make the WELL-worth-it 3 hr drive home w/ my new dress, I broke down and cried telling her goodbye. If not for Stephy, I would have to start completely over, have no dress, and be in love with one I could not afford - or even order. I didn't have too much interaction with the other women in the store, but from what I did, they were all wonderful. I have never felt so welcome and valued. There are no words! Read less
Services Used: Dress & Attire
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Anthanisha
Wedding:
4/12/2014
4.4/5.0
AWESOME experience at New Natalie's Bridals! I went in "just looking" and Piper changed that to "buying" my dress!!! Everyone was so genuine and really made me fall in love with my dress even more!!! I was even more excited to work with Stephy on my bridesmaid dresses because she sat down with me and planned all the colors and styles before the girls came back with me. I was super happy that our dresses came back in well enough time and even my veil because I ordered it later than I should have. I had a GREAT experience with Ruth, the seamstress too!! She was super sweet and even customized a hair piece for the reception for me!!
AWESOME experience at New Natalie's Bridals! I went in "just looking" and Piper changed that to "buying" my dress!!! Read more...
AWESOME experience at New Natalie's Bridals! I went in "just looking" and Piper changed that to "buying" my dress!!! Everyone was so genuine and really made me fall in love with my dress even more!!! I was even more excited to work with Stephy on my bridesmaid dresses because she sat down with me and planned all the colors and styles before the girls came back with me. I was super happy that our dresses came back in well enough time and even my veil because I ordered it later than I should have. I had a GREAT experience with Ruth, the seamstress too!! She was super sweet and even customized a hair piece for the reception for me!! Read less
Services Used: Dress & Attire
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Heather
Wedding:
1/18/2014
3.8/5.0
My dress from New Natalie's was beautiful!! Piper was my consultant there and she was the best, she listened to what I wanted, and pulled wonderful options for me! Lucy did my alterations there and she was also wonderful! And Stephanie helped us with bridesmaids dresses and was also great!

There was one lady who was horrible to work with, she was working the counter when I arrived one day and was so rude!

Other than that I had great experiences at New Natalie's, the dresses were beautiful and the prices were the best I saw!
My dress from New Natalie's was beautiful!! Piper was my consultant there and she was the best, she listened to what I Read more...
My dress from New Natalie's was beautiful!! Piper was my consultant there and she was the best, she listened to what I wanted, and pulled wonderful options for me! Lucy did my alterations there and she was also wonderful! And Stephanie helped us with bridesmaids dresses and was also great!

There was one lady who was horrible to work with, she was working the counter when I arrived one day and was so rude!

Other than that I had great experiences at New Natalie's, the dresses were beautiful and the prices were the best I saw! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
New Natalies had a great selection of dresses to choose from and the staff was very helpful to find the perfect dress. I found my dress there after going to many other stores and trying on a lot of dresses. They were very quick to get my dress.
New Natalies had a great selection of dresses to choose from and the staff was very helpful to find the perfect dress. I Read more...
New Natalies had a great selection of dresses to choose from and the staff was very helpful to find the perfect dress. I found my dress there after going to many other stores and trying on a lot of dresses. They were very quick to get my dress. Read less
Services Used: Dress & Attire
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