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Nirvana the Flavours of India

Mississauga , ON

LOCATION

35 Brunel Road
Mississauga, ON CA L4Z 3E8 (map)
Please let this vendor know that you found them on the WeddingWire Network.
Catering

REVIEWS

2.8
out of 5.0
2.8/5.0
2.8/5.0
2.8/5.0
2.8/5.0
3.0/5.0
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Preeti
Wedding:
6/28/2013
0.6/5.0
Nirvana the Flavors of India catered my wedding reception (a Punjabi wedding for 550 people) at the end of June 2013. Unfortunately, they were the only vendor hired during my 1 week long wedding who caused problems for us and did not do what was expected. They did not bring enough food to feed our guests, did not serve finger foods as we agreed upon, forgot a couple of a dishes in our contract (which they emailed us) and did not serve dinner and appetizers at the times and duration we discussed with them. They also did not check when trays were empty, leaving both rice and naan empty for long time (even though family members continued to remind them that they were empty). My mother and uncle had to continue to remind the chefs when we wanted dinner served and when dishes were empty and how to speed up their cooking time to keep up (ie. pouring 1 gulab jaman at a time in a large dish is not fast enough - my mother showed them a quicker way to do it!).

Upon a meeting with the owner and key staff after the event, the owner (who is not often involved in the managing of the restaurant) did apologize and take responsibility. However, the manager (Karan) and chefs who were responsible for our event did not apologize and were quite rude and did attempt to deflect blame. Nor did we ever get a good explanation from anyone of why they did not meet to plan and organize the food for our event as they claim they do for others - especially since the manager (who is in charge and says he works 7 days a week) kept his eyes down and did not speak much during the meeting.

Not sure why there was a lack of service and professionalism but my family was very embarrassed that some of our guests did not have food to eat. I hope this helps and is a word of caution before having Nirvana The Flavors of India cater an event for you.
Nirvana the Flavors of India catered my wedding reception (a Punjabi wedding for 550 people) at the end of June 2013. Read more...
Nirvana the Flavors of India catered my wedding reception (a Punjabi wedding for 550 people) at the end of June 2013. Unfortunately, they were the only vendor hired during my 1 week long wedding who caused problems for us and did not do what was expected. They did not bring enough food to feed our guests, did not serve finger foods as we agreed upon, forgot a couple of a dishes in our contract (which they emailed us) and did not serve dinner and appetizers at the times and duration we discussed with them. They also did not check when trays were empty, leaving both rice and naan empty for long time (even though family members continued to remind them that they were empty). My mother and uncle had to continue to remind the chefs when we wanted dinner served and when dishes were empty and how to speed up their cooking time to keep up (ie. pouring 1 gulab jaman at a time in a large dish is not fast enough - my mother showed them a quicker way to do it!).

Upon a meeting with the owner and key staff after the event, the owner (who is not often involved in the managing of the restaurant) did apologize and take responsibility. However, the manager (Karan) and chefs who were responsible for our event did not apologize and were quite rude and did attempt to deflect blame. Nor did we ever get a good explanation from anyone of why they did not meet to plan and organize the food for our event as they claim they do for others - especially since the manager (who is in charge and says he works 7 days a week) kept his eyes down and did not speak much during the meeting.

Not sure why there was a lack of service and professionalism but my family was very embarrassed that some of our guests did not have food to eat. I hope this helps and is a word of caution before having Nirvana The Flavors of India cater an event for you. Read less
Services Used: Catering
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DoodleDoo
Wedding:
1/28/2007
5.0/5.0
We had our reception here. On a normal day, this is a great restaurant, with a great ambience. For a reception, it's exceptional.

The people there work with you to make your experiance the best ever! We told them that we'd have approximately 125 people at the wedding (with Indian weddings, it's a bit difficult to be sure about the number of guests, since not everyone RSVPs, which can get frustrating, but the people at Nirvana don't let it get that way). We just gave them a rough idea of how many people would come, and they were ready for more.

They were very professional, and the service was just great. They took care of our guests, and we heard nothing but positive comments from everyone about it.
We had our reception here. On a normal day, this is a great restaurant, with a great ambience. For a reception, it's Read more...
We had our reception here. On a normal day, this is a great restaurant, with a great ambience. For a reception, it's exceptional.

The people there work with you to make your experiance the best ever! We told them that we'd have approximately 125 people at the wedding (with Indian weddings, it's a bit difficult to be sure about the number of guests, since not everyone RSVPs, which can get frustrating, but the people at Nirvana don't let it get that way). We just gave them a rough idea of how many people would come, and they were ready for more.

They were very professional, and the service was just great. They took care of our guests, and we heard nothing but positive comments from everyone about it. Read less
Services Used: Wedding Venue
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