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Norfolk Marriott Waterside

Norfolk , VA
CONTACT US
CONTACT US

LOCATION

235 E Main St
Norfolk, VA 23510 US (map)

PHONE

757-628-6440

WEBSITE

View website
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ABOUT US

Whether you fall in love with our Grand Staircase, the elegant charm of our Chandeliered Ballrooms or the breathtaking view from our Outdoor Terrace, we are Hampton Roads finest setting... Read more
Whether you fall in love with our Grand Staircase, the elegant charm of our Chandeliered Ballrooms or the breathtaking view from our Outdoor Terrace, we are Hampton Roads finest setting for your Special Day. Our award winning cuisine and high level of service has set the standard that others follow. Read less
Catering , Wedding Venue

PHOTOS

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INFO FOR CATERING

What catering services do you provide?
Buffet, Cocktail Reception, Family Style, Hors d'oeuvres - Displayed, Hors d'oeuvres - Passed, Plated, Stations
What bar services do you provide?
Cash Bar, Limited Bar, Open Bar
What alcohol services do you provide?
Champagne Toast, House Beer, House Wine, Premium Liquor, Rail Liquor, Specialty Beer, Specialty Wine
What types of cuisine do you cater?
American (New), American (Traditional)
Do you accommodate dietary needs?
Gluten Free, Kosher, Lactose Free, No Pork, Organic, Vegan, Vegetarian
Do you offer a tasting for potential clients?
Yes, this is part of our wedding package
Are you also able to provide the wedding cake?
No, but you are welcome to bring it in.
If a bride decides to bring her own wedding cake, do you have a cake cutting fee? If yes, how much is the fee?
No, the cake cutting fee is part of our wedding package
Are you licensed to sell alcohol? If yes, where are you licensed?
Yes, we have full ABC license
Do you allow outside alcohol? If yes, what is the corkage fee?
No, we do not allow outside wine to be brought in.
Do you provide rentals for items such as linens and flatware?
Yes, we would be happy to arrnage any outside rental for you
Are you able to provide your own wait staff?
Yes, we privide all the wait staff for your event
What is your maximum catering capacity?
1000

INFO FOR WEDDING VENUE

When was your venue built?
1990
When was your venue last renovated?
2014
Describe your venue:
Banquet Hall, Hotel, Restaurant
Describe the style of your venue
Modern, Vintage
What wedding services does your venue provide?
Ceremony, Reception
What is the maximum capacity of your venue?
1000
How many event spaces or rooms does your venue offer?
43
Does your venue offer an indoor space?
Yes
Does your venue offer a covered outdoor space?
No
Does your venue offer an uncovered outdoor space?
Yes
Does your venue have on-site accommodations?
Yes
Number of guest rooms
405
Number of suites
8
What is the minimum rental fee for your venue?
0
Bar Service
Offered in-house
Is bar service included in the minimum rental fee?
No
Beverage Service
Offered in-house
Is beverage service included in the minimum rental fee?
No
Catering
Offered in-house
Is catering included in the minimum rental fee?
No
What is the average catering price per person at your venue?
75
Event Coordination
Offered in-house
Is event coordination included in the minimum rental fee?
No
Lighting and Sound
Offered in-house
Are lighting and sound included in the minimum rental fee?
No
Seating
Offered in-house
Is seating included in the minimum rental fee?
Yes

REVIEWS

4.1
out of 5.0
4.2/5.0
4.1/5.0
4.2/5.0
3.8/5.0
4.0/5.0
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Gina
Wedding:
1/10/2015
5.0/5.0
Everything about my experience at the Norfolk Waterside Marriott was wonderful! Ryan Wynn is the catering manager, and he did a fantastic job throughout every stage of the planning process. He was very professional, knowledgeable, helpful, and you can tell he truly loves his job! Many of our guests were impressed with both the ballroom and the hotel rooms in which they stayed. The staff was extremely courteous and made everyone feel very comfortable. The food was much better than many other hotel weddings we've attended.
Everything about my experience at the Norfolk Waterside Marriott was wonderful! Ryan Wynn is the catering manager, and he Read more...
Everything about my experience at the Norfolk Waterside Marriott was wonderful! Ryan Wynn is the catering manager, and he did a fantastic job throughout every stage of the planning process. He was very professional, knowledgeable, helpful, and you can tell he truly loves his job! Many of our guests were impressed with both the ballroom and the hotel rooms in which they stayed. The staff was extremely courteous and made everyone feel very comfortable. The food was much better than many other hotel weddings we've attended. Read less
Services Used: Catering
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Gary
Wedding:
5/11/2013
4.8/5.0
We were very pleased with our daugther's expereince at the Marriot Waterside. The staff was very responsive to our needs, even though our wedding was very small and modest in cost. They demonstrated great empathy and patience given that we changed the wedding ceremony venue from inside to outside on the 6th floor deck at the last minute. The food was excellent and our servers professional, polite and very friendly. It is a very pleasant atmosphere pleasing atmosphere. Thank you Norfold Waterside Staff and God Bless!
We were very pleased with our daugther's expereince at the Marriot Waterside. The staff was very responsive to our needs, Read more...
We were very pleased with our daugther's expereince at the Marriot Waterside. The staff was very responsive to our needs, even though our wedding was very small and modest in cost. They demonstrated great empathy and patience given that we changed the wedding ceremony venue from inside to outside on the 6th floor deck at the last minute. The food was excellent and our servers professional, polite and very friendly. It is a very pleasant atmosphere pleasing atmosphere. Thank you Norfold Waterside Staff and God Bless! Read less
Services Used: Catering, Wedding Venue
Default vendor profile pic
Moma
Wedding:
11/30/2012
5.0/5.0
Absolutely wonderful! Such a beautiful location, beautiful hotel and wonderful service.
Beautiful night. We couldn't have asked for anything more. All of our guests had a nice evening, and many stayed in the hotel as well. Everyone enjoyed their stay as well. The ceremony space and reception areas were perfect and the champagne cocktails were delicious!

Jennifer was our event coordinator and she was fabulous.
Thank you Jennifer and everyone at the Norfolk Waterside Marriott!
Absolutely wonderful! Such a beautiful location, beautiful hotel and wonderful service.
Beautiful night. We couldn't Read more...
Absolutely wonderful! Such a beautiful location, beautiful hotel and wonderful service.
Beautiful night. We couldn't have asked for anything more. All of our guests had a nice evening, and many stayed in the hotel as well. Everyone enjoyed their stay as well. The ceremony space and reception areas were perfect and the champagne cocktails were delicious!

Jennifer was our event coordinator and she was fabulous.
Thank you Jennifer and everyone at the Norfolk Waterside Marriott! Read less
Services Used: Catering, Wedding Venue
Default vendor profile pic
Amaris
Wedding:
11/17/2012
4.8/5.0
This place was amazing, but the thing that made it the best was the wedding coordinator, Jennifer Taylor. She was amazing! She helped me coordinate everything, helped setup the day of and made sure everything went down without a hitch. The food was delicious and the staff was very pleasant. My only complaint would be the service fees they tack on. I had about 80 guests and I did an open bar and I paid over $3000 in just fees. Im sure there was a way around it but i didnt know until it was too late to change anything. However, overall I was very pleased with everything!
This place was amazing, but the thing that made it the best was the wedding coordinator, Jennifer Taylor. She was amazing! Read more...
This place was amazing, but the thing that made it the best was the wedding coordinator, Jennifer Taylor. She was amazing! She helped me coordinate everything, helped setup the day of and made sure everything went down without a hitch. The food was delicious and the staff was very pleasant. My only complaint would be the service fees they tack on. I had about 80 guests and I did an open bar and I paid over $3000 in just fees. Im sure there was a way around it but i didnt know until it was too late to change anything. However, overall I was very pleased with everything! Read less
Services Used: Catering, Wedding Venue
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Anonymous
Wedding:
10/20/2012
0.5/5.0
To say that I was disappointed with the Marriott would be a gross understatement. We only used the Marriott for our ceremony and although our space was lovely our contact was difficult to work with. There was no follow through, poor communication, and no trouble shooting. My experience was not favorable and the way I was made to feel about our ceremony on our wedding day was awful. Hindsight is 20/20 and if I had to do everything all over again, it would not be at the Marriott.

I have tried contacting the Marriott to complain about the service we experienced and have not received any reply back both from the Director of Catering and Event Planning (email) or the General Manager (certified letter). After escalating my complaints to Corporate Marriott, I finally was able to get in contact with someone at the hotel. The person who I then spoke to was very apologetic and willing to work with me about the issues I encountered. I appreciated the woman's determination to come to a resolution, which we did.
To say that I was disappointed with the Marriott would be a gross understatement. We only used the Marriott for our Read more...
To say that I was disappointed with the Marriott would be a gross understatement. We only used the Marriott for our ceremony and although our space was lovely our contact was difficult to work with. There was no follow through, poor communication, and no trouble shooting. My experience was not favorable and the way I was made to feel about our ceremony on our wedding day was awful. Hindsight is 20/20 and if I had to do everything all over again, it would not be at the Marriott.

I have tried contacting the Marriott to complain about the service we experienced and have not received any reply back both from the Director of Catering and Event Planning (email) or the General Manager (certified letter). After escalating my complaints to Corporate Marriott, I finally was able to get in contact with someone at the hotel. The person who I then spoke to was very apologetic and willing to work with me about the issues I encountered. I appreciated the woman's determination to come to a resolution, which we did. Read less
Services Used: Wedding Venue
Default vendor profile pic
asm
Wedding:
6/25/2011
1.1/5.0
This place may have a view that you pay for but their staff is very unfriendly, and was not helpful. They have no place for the wedding party to get dressed if you rent their pool deck unless you pay another $200.00. In addition they charge you a 21% service tax chrage for the pool deck use and this is not disclosed in their contract. They show the service charge under catering services not under banquest facility use.... THIS PLACE IS A RIPOFF!!
This place may have a view that you pay for but their staff is very unfriendly, and was not helpful. They have no place Read more...
This place may have a view that you pay for but their staff is very unfriendly, and was not helpful. They have no place for the wedding party to get dressed if you rent their pool deck unless you pay another $200.00. In addition they charge you a 21% service tax chrage for the pool deck use and this is not disclosed in their contract. They show the service charge under catering services not under banquest facility use.... THIS PLACE IS A RIPOFF!! Read less
Services Used: Wedding Venue
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Amber
Wedding:
6/5/2010
4.7/5.0
A beautiful backdrop for those brides who want a wedding with timeless elegance. Absolutely gorgeous hotel! Wayne Callis, our coordinator, was great. He worked with our budget, answered questions in a timely manner, and made sure everything ran smoothly. The food and bev are on the pricey side, but the guests raved about the food and bar and how lovely the reception was. My only problem was that the staff started cleaning up 15 minutes before the scheduled ending time...my mom got up to use the restroom, and when she came back her place setting had been cleared (drink and all). A few other guests complained about the same thing. Staff should not start clearing the room until the last dance.
A beautiful backdrop for those brides who want a wedding with timeless elegance. Absolutely gorgeous hotel! Wayne Callis, Read more...
A beautiful backdrop for those brides who want a wedding with timeless elegance. Absolutely gorgeous hotel! Wayne Callis, our coordinator, was great. He worked with our budget, answered questions in a timely manner, and made sure everything ran smoothly. The food and bev are on the pricey side, but the guests raved about the food and bar and how lovely the reception was. My only problem was that the staff started cleaning up 15 minutes before the scheduled ending time...my mom got up to use the restroom, and when she came back her place setting had been cleared (drink and all). A few other guests complained about the same thing. Staff should not start clearing the room until the last dance. Read less
Services Used: Catering, Wedding Planning, Wedding Venue
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CVerburg
Wedding:
5/16/2009
5.0/5.0
The Norfolk Marriott Waterside was a great place to have the wedding. Brian, who does the wedding planning over this was fabulous to work with. He was so easy to get a hold of, or e-mail if we had any questions about what we wanted to do or look like. He came by the day of the wedding, said hello and offerend help if I needed it. The bartenders, wait staff, and hotel staff were so nice and very helpful to our guests. We even had a wedding crasher, but the hotel took care of that very quickly and quietly. Amazing venue!
The Norfolk Marriott Waterside was a great place to have the wedding. Brian, who does the wedding planning over this was Read more...
The Norfolk Marriott Waterside was a great place to have the wedding. Brian, who does the wedding planning over this was fabulous to work with. He was so easy to get a hold of, or e-mail if we had any questions about what we wanted to do or look like. He came by the day of the wedding, said hello and offerend help if I needed it. The bartenders, wait staff, and hotel staff were so nice and very helpful to our guests. We even had a wedding crasher, but the hotel took care of that very quickly and quietly. Amazing venue! Read less
Services Used: Wedding Venue
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juliette
Wedding:
10/27/2007
4.8/5.0
We chose the Norfolk Marriott Waterside as the location for our ceremony and reception. Our event was perfect!! The Brian Harvey was great. He is very knowledgable and provided great suggestions and ideas to help our wedding weekend run smoothly. He responded to e-mails right away, and was 100% available throughout our entire wedding weekend.

The food was delicious! The presentation was fabulous! And the wait staff during our reception was friendly and efficient. I honestly could not have requested anything more from our reception venue!
We chose the Norfolk Marriott Waterside as the location for our ceremony and reception. Our event was perfect!! The Brian Read more...
We chose the Norfolk Marriott Waterside as the location for our ceremony and reception. Our event was perfect!! The Brian Harvey was great. He is very knowledgable and provided great suggestions and ideas to help our wedding weekend run smoothly. He responded to e-mails right away, and was 100% available throughout our entire wedding weekend.

The food was delicious! The presentation was fabulous! And the wait staff during our reception was friendly and efficient. I honestly could not have requested anything more from our reception venue! Read less
Services Used: Catering, Wedding Venue
Default vendor profile pic
Jenn
Wedding:
10/6/2007
4.4/5.0
While expensive, the Marriott was worth the money. Brian Harvey was great to work with. The atmosphere was great. The food was excellent.
While expensive, the Marriott was worth the money. Brian Harvey was great to work with. The atmosphere was great. The food Read more...
While expensive, the Marriott was worth the money. Brian Harvey was great to work with. The atmosphere was great. The food was excellent. Read less
Services Used: Catering, Wedding Venue

MAP

 
235 E Main St, Norfolk, VA 23510 See On Map
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