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Northfork Trolley Company, Inc.

Aquebogue , NY
CONTACT US
CONTACT US

LOCATION

PO Box 46
Aquebogue, NY 11931 US (map)

PHONE

631-369-3031

WEBSITE

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Transportation

PHOTOS

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REVIEWS

4.1
out of 5.0
4.1/5.0
4.1/5.0
3.7/5.0
4.1/5.0
4.3/5.0
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Lissy
Wedding:
9/13/2014
5.0/5.0
I didn't ride on the Trolley, but I did get many compliments about how nice and new it was! It had many stops for us and was on time for all of them. I was contacted 2 days before the wedding by Tammy, our driver who said she would get familiar with the route before the wedding to be sure all of our timing would work - It took so much pressure off of me. I would recommend them to everyone!
I didn't ride on the Trolley, but I did get many compliments about how nice and new it was! It had many stops for us and Read more...
I didn't ride on the Trolley, but I did get many compliments about how nice and new it was! It had many stops for us and was on time for all of them. I was contacted 2 days before the wedding by Tammy, our driver who said she would get familiar with the route before the wedding to be sure all of our timing would work - It took so much pressure off of me. I would recommend them to everyone! Read less
Services Used: Transportation
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Brigid
Wedding:
11/30/2013
4.4/5.0
Very pleased overall with our service. The trolley was beautiful and gave us a unique transportation option. I wasn't thrilled about having to pay the balance a full month before the wedding, but it did end up being one less thing I had to worry about the week of the wedding.
For future guests, I'd recommend that they send a reminder letter or e-mail about the payments. Thankfully I was tracking this, but almost forgot that we had a 50% payment due 6 months prior to our event!
They have you put down a refundable deposit that covers any overtime, so that you aren't "hijacked" and forced to carry cash on you the day of the event. We didn't go over our time at all and the deposit was returned to us within a week of our wedding!
We had no problems the day of the wedding, which is really the most important thing! The trolley was beautiful, and decorated very nicely.
Very pleased overall with our service. The trolley was beautiful and gave us a unique transportation option. I wasn't Read more...
Very pleased overall with our service. The trolley was beautiful and gave us a unique transportation option. I wasn't thrilled about having to pay the balance a full month before the wedding, but it did end up being one less thing I had to worry about the week of the wedding.
For future guests, I'd recommend that they send a reminder letter or e-mail about the payments. Thankfully I was tracking this, but almost forgot that we had a 50% payment due 6 months prior to our event!
They have you put down a refundable deposit that covers any overtime, so that you aren't "hijacked" and forced to carry cash on you the day of the event. We didn't go over our time at all and the deposit was returned to us within a week of our wedding!
We had no problems the day of the wedding, which is really the most important thing! The trolley was beautiful, and decorated very nicely. Read less
Services Used: Transportation
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Private User
Wedding:
6/7/2013
0.5/5.0
To be perfectly honest, we overlooked (in light of our wedding day and our generally laid back dispositions) but now id like to let everyone know DO NOT USE THIS COMPANY. Tom is unprofessional and very rude we should have known that after meeting him in a shady parking lot to see the trolleys. Weeks before the wedding no answers to emails or calls after sending numerous emails.
Problem 1:
Throughout the course of the night, the trolley leaked from the roof onto two benches inside. It leaked onto my very expensive & irreplaceable wedding gown as well as onto the bridal gowns and tuxedos of several bridal party members. Despite our expression of concern to the driver, the problem was not acknowledged, nor rectified in the slightest degree.

Additionally, we booked your services a very long time in advance of this wedding and at no time was it ever mentioned nor put in our contract that during our event there would be a trainee in the trolley. Our wedding day was a very important day to us and we paid your company a very significant sum of money and I feel that the concentration should have been on nothing besides our event that day, concentration should have been on nothing besides our event that day. That was not the case as the driver was also training someone during our transportation and that seemed to affect his performance as he took out of the way routes to the venue and was driving at unreasonable speeds on rainy roads.

But the worst of all is Tom we emailed him first that it went okay and where was our retainer then once we got half (because the retainer is a way for Tom to squeeze more money out of you). Once we received what he thought was due to us we wrote about the many issues he wrote as back LOOKS LIKE EVERYTHING WENT WELL. Obviously this man is delusional.

Our day went perfect other than this company and I would tell everyone to stay clear and about our terrible experience, there lack of professionalism and the falling apart trolleys.
To be perfectly honest, we overlooked (in light of our wedding day and our generally laid back dispositions) but now id Read more...
To be perfectly honest, we overlooked (in light of our wedding day and our generally laid back dispositions) but now id like to let everyone know DO NOT USE THIS COMPANY. Tom is unprofessional and very rude we should have known that after meeting him in a shady parking lot to see the trolleys. Weeks before the wedding no answers to emails or calls after sending numerous emails.
Problem 1:
Throughout the course of the night, the trolley leaked from the roof onto two benches inside. It leaked onto my very expensive & irreplaceable wedding gown as well as onto the bridal gowns and tuxedos of several bridal party members. Despite our expression of concern to the driver, the problem was not acknowledged, nor rectified in the slightest degree.

Additionally, we booked your services a very long time in advance of this wedding and at no time was it ever mentioned nor put in our contract that during our event there would be a trainee in the trolley. Our wedding day was a very important day to us and we paid your company a very significant sum of money and I feel that the concentration should have been on nothing besides our event that day, concentration should have been on nothing besides our event that day. That was not the case as the driver was also training someone during our transportation and that seemed to affect his performance as he took out of the way routes to the venue and was driving at unreasonable speeds on rainy roads.

But the worst of all is Tom we emailed him first that it went okay and where was our retainer then once we got half (because the retainer is a way for Tom to squeeze more money out of you). Once we received what he thought was due to us we wrote about the many issues he wrote as back LOOKS LIKE EVERYTHING WENT WELL. Obviously this man is delusional.

Our day went perfect other than this company and I would tell everyone to stay clear and about our terrible experience, there lack of professionalism and the falling apart trolleys. Read less
Services Used: Transportation
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Anonymous
Wedding:
10/14/2012
5.0/5.0
Very kind and professional every step of the way, worked with us on price. More fun than a Limo could EVER be! We had a blast!
Very kind and professional every step of the way, worked with us on price. More fun than a Limo could EVER be! We had a Read more...
Very kind and professional every step of the way, worked with us on price. More fun than a Limo could EVER be! We had a blast! Read less
Services Used: Transportation
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CERemer
Wedding:
5/27/2012
5.0/5.0
We got the red trolley for our May wedding to transport the wedding party and also to shuttle guests to and from the hotel to the venue. The trolley was a hoot and very classy ! Everyone enjoyed riding in it and it was very clean and cute, they even decorated it with little wedding belles and white tulle. The drive was flexible and fantastic.
We got the red trolley for our May wedding to transport the wedding party and also to shuttle guests to and from the hotel Read more...
We got the red trolley for our May wedding to transport the wedding party and also to shuttle guests to and from the hotel to the venue. The trolley was a hoot and very classy ! Everyone enjoyed riding in it and it was very clean and cute, they even decorated it with little wedding belles and white tulle. The drive was flexible and fantastic. Read less
Services Used: Transportation
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runnergirl
Wedding:
12/10/2011
3.5/5.0
The Trolley's are amazing and the drivers excellent ( flexible, on tiem and friendly). Even Tom the owner is fantastic and super approachable in the beginnning. BE AWARE you might have to fight, really fight, to get your deposit back. You are required to put up a 300 deposit that will be returned to you after the Trolley is inspected....Well 5 1/2 weeks later we finally had the 900 ( we rented a trolley Friday night and two sat for the wedding) deposit back....This was only after I had to have my mother get involved. Tom and Crew were basically blowing off calls and emails and then claimed to have mailed not one but two checks out....To this day they have never been received. Finally the 3rd was hand delivered. So great experience leading up to it and wedding weekend but, the aftermath.....not acceptable!
The Trolley's are amazing and the drivers excellent ( flexible, on tiem and friendly). Even Tom the owner is fantastic and Read more...
The Trolley's are amazing and the drivers excellent ( flexible, on tiem and friendly). Even Tom the owner is fantastic and super approachable in the beginnning. BE AWARE you might have to fight, really fight, to get your deposit back. You are required to put up a 300 deposit that will be returned to you after the Trolley is inspected....Well 5 1/2 weeks later we finally had the 900 ( we rented a trolley Friday night and two sat for the wedding) deposit back....This was only after I had to have my mother get involved. Tom and Crew were basically blowing off calls and emails and then claimed to have mailed not one but two checks out....To this day they have never been received. Finally the 3rd was hand delivered. So great experience leading up to it and wedding weekend but, the aftermath.....not acceptable! Read less
Services Used: Transportation
Default vendor profile pic
Lauren
Wedding:
10/15/2010
5.0/5.0
We decided to have a trolley instead of a traditional limo for our fall wedding. It was great! We both wanted to share every aspect of our day with our family and friends, so all of us riding together to the church and to the reception really allowed us to do that.

North Fork Trolley was extremely flexible in that we had them pick up the groom and groomsmen at his house, drop them at the church and then pick me and my girls and parents up. They were extremely accommodating and and friendly. It was definitely a head turner to see a trolley sitting outside my church for our wedding day! I wouldn't have changed a thing about it!

They are located in Suffolk, and since we live in Nassau, there is an extra surcharge for the distance and gas. (As with most limo companies).
We decided to have a trolley instead of a traditional limo for our fall wedding. It was great! We both wanted to share Read more...
We decided to have a trolley instead of a traditional limo for our fall wedding. It was great! We both wanted to share every aspect of our day with our family and friends, so all of us riding together to the church and to the reception really allowed us to do that.

North Fork Trolley was extremely flexible in that we had them pick up the groom and groomsmen at his house, drop them at the church and then pick me and my girls and parents up. They were extremely accommodating and and friendly. It was definitely a head turner to see a trolley sitting outside my church for our wedding day! I wouldn't have changed a thing about it!

They are located in Suffolk, and since we live in Nassau, there is an extra surcharge for the distance and gas. (As with most limo companies). Read less
Services Used: Transportation

MAP

 
PO Box 46, Aquebogue, NY 11931 See On Map
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