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Novella Bridal

San Francisco , CA
CONTACT US
CONTACT US

LOCATION

557 Pacific Avenue
San Francisco, CA 94133 US

PHONE

415-981-9373

WEBSITE

View website
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Dress & Attire

INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Flower Girls, Mother of the Groom
What accessories do you provide?
Hair Accessories, Veils

REVIEWS

4.7
out of 5.0
4.6/5.0
4.7/5.0
4.6/5.0
4.7/5.0
4.8/5.0
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Ellen
Wedding:
8/2/2014
5.0/5.0
I went to Novella to try on Wedding Dresses with my mom and sister. This was the first time that I had ever tried on dresses and really had no idea what I was looking for. Carrie started to get a feel for what I liked and explained the names of the different styles that I liked. I think she could tell that this was more of a learning appointment than a chance to sell a dress, but that did not stop her from making it a meaningful experience for me. I left with a complete understanding of the type of dress that I liked and the brands that worked best on me. I definitely want to try a few more places, but would love to be able to go back to buy my gown from Novella because of the wonderful experience.
I went to Novella to try on Wedding Dresses with my mom and sister. This was the first time that I had ever tried on Read more...
I went to Novella to try on Wedding Dresses with my mom and sister. This was the first time that I had ever tried on dresses and really had no idea what I was looking for. Carrie started to get a feel for what I liked and explained the names of the different styles that I liked. I think she could tell that this was more of a learning appointment than a chance to sell a dress, but that did not stop her from making it a meaningful experience for me. I left with a complete understanding of the type of dress that I liked and the brands that worked best on me. I definitely want to try a few more places, but would love to be able to go back to buy my gown from Novella because of the wonderful experience. Read less
Services Used: Dress & Attire
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Michelle
Wedding:
5/31/2014
4.4/5.0
Good service, just make sure you communicate what you want and dont let them order you a size bigger as they tried for me and the dress I ordered fit perfectly no alterations needed.
Good service, just make sure you communicate what you want and dont let them order you a size bigger as they tried for me Read more...
Good service, just make sure you communicate what you want and dont let them order you a size bigger as they tried for me and the dress I ordered fit perfectly no alterations needed. Read less
Services Used: Dress & Attire
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Private User
Wedding:
3/22/2014
5.0/5.0
THey were SUPER helpful! I told my attendant what my body type is, what I know looks good and bad on me, and she did the rest! She brought me options that were flattering so I didn't feel like I wasted my time trying on a bunch of dresses that make me look like a beached whale. Also, they are quite reasonably priced for the quality and vendors they carry. Thanks, Leslie, for an awesome experience!
THey were SUPER helpful! I told my attendant what my body type is, what I know looks good and bad on me, and she did the Read more...
THey were SUPER helpful! I told my attendant what my body type is, what I know looks good and bad on me, and she did the rest! She brought me options that were flattering so I didn't feel like I wasted my time trying on a bunch of dresses that make me look like a beached whale. Also, they are quite reasonably priced for the quality and vendors they carry. Thanks, Leslie, for an awesome experience! Read less
Services Used: Dress & Attire
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Katherine
Wedding:
8/24/2013
5.0/5.0
Novella did an amazing job tailoring my J.Crew wedding dress! They were so responsive, so easy to work with and just all around wonderful people. My dress looked beautiful and fit me perfectly!
Novella did an amazing job tailoring my J.Crew wedding dress! They were so responsive, so easy to work with and just all Read more...
Novella did an amazing job tailoring my J.Crew wedding dress! They were so responsive, so easy to work with and just all around wonderful people. My dress looked beautiful and fit me perfectly! Read less
Services Used: Dress & Attire
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Private User
Wedding:
6/22/2013
5.0/5.0
I had a terrible experience buying the dress and getting the original alterations at a bridal shop that has since closed. But Novella Bride saved the dress and made extensive alterations to make it look amazing! It wasn’t cheap, but they did a lot of work and were very careful to have a fitting at each step of the process. I appreciated that they took the time to get my input throughout the process.
I had a terrible experience buying the dress and getting the original alterations at a bridal shop that has since closed. Read more...
I had a terrible experience buying the dress and getting the original alterations at a bridal shop that has since closed. But Novella Bride saved the dress and made extensive alterations to make it look amazing! It wasn’t cheap, but they did a lot of work and were very careful to have a fitting at each step of the process. I appreciated that they took the time to get my input throughout the process. Read less
Services Used: Dress & Attire
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Diana
Wedding:
6/15/2013
5.0/5.0
I bought my wedding dress here on black Friday after thanksgiving. It was a wonderful experience. I thought it would be packed, so I made a reservation, but we arrived early so we ventured down to the basement to check out the sample sale going on. They had hundreds of sample dresses, 5 different sales associates, and only me there! I was there 2 hours and tried on probably 25 dresses. They were so accommodating, and they even canceled my upstairs appointment when I had already found 4 that I loved downstairs. They all helped me get in to the dressed and out of them, and gave me good feedback about how it fit. Nobody was irritated when I tried on the same two dresses 5 times just to be sure. I ended up leaving with a dress that was marked 80% off, beautiful, and exactly what I wanted. Loved the whole experience!
I bought my wedding dress here on black Friday after thanksgiving. It was a wonderful experience. I thought it would be Read more...
I bought my wedding dress here on black Friday after thanksgiving. It was a wonderful experience. I thought it would be packed, so I made a reservation, but we arrived early so we ventured down to the basement to check out the sample sale going on. They had hundreds of sample dresses, 5 different sales associates, and only me there! I was there 2 hours and tried on probably 25 dresses. They were so accommodating, and they even canceled my upstairs appointment when I had already found 4 that I loved downstairs. They all helped me get in to the dressed and out of them, and gave me good feedback about how it fit. Nobody was irritated when I tried on the same two dresses 5 times just to be sure. I ended up leaving with a dress that was marked 80% off, beautiful, and exactly what I wanted. Loved the whole experience! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
11/11/2012
5.0/5.0
I love Novella. It was a great boutique to my wedding dress. And the fitting staff was wonderful.
I love Novella. It was a great boutique to my wedding dress. And the fitting staff was wonderful.
I love Novella. It was a great boutique to my wedding dress. And the fitting staff was wonderful. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.8/5.0
I am from Washington, D.C., but I purchased my dress in San Francisco. My family and maid of honor all live on the west coast, so I thought it would be easier for me to go to them for this experience.

Because I had a weekend to find my dress, I did a ton of research before hand. I had heard great things about Glamour Closet, and then found good reviews online for Novella. When I looked at Novella's site, I fell in love. When I emailed to make my appointment, they informed me the guest limit was 4 people. I had 6. They have a small store, so it's hard for them to fit in big groups. I understood and told them thanks, but unfortunately I would have to skip their store. I was heart broken. But then one of the greatest things happened...Novella emailed me back to say as long as my group was ok squeezing in, they would let me have 6 people come with. I appreciated this so much...it was a tight fit none of us minded

I started my search at Glamour Closet which is very nice, and the people are great. I saw some very nice dresses, but nothing really stood out to me. Then I went into Novella, and I was so overwhelmed with the beautiful gowns. The best part? As I looked at their price tags, I was SHOCKED at how reasonable they were. My budget was around $1500, and almost every dress I loved was under that. We picked out about 5 dresses for me to try in addition to one they had been holding for me.

The one suggestion I have is to do your homework before time on the brands, and to have an idea of what you want when you go into Novella. Their appointments are an hour long, and that goes very quickly. Luckily I had no problem making my decision, but I could easily see needing to come back a second time. Also, show up early. You want to have plenty of time to pick out your dresses before your appointment starts. But I love my dress, it was $1200, and they were able to ship it to DC to me with zero problems. Plus, they are a pleasure to work with!
I am from Washington, D.C., but I purchased my dress in San Francisco. My family and maid of honor all live on the west Read more...
I am from Washington, D.C., but I purchased my dress in San Francisco. My family and maid of honor all live on the west coast, so I thought it would be easier for me to go to them for this experience.

Because I had a weekend to find my dress, I did a ton of research before hand. I had heard great things about Glamour Closet, and then found good reviews online for Novella. When I looked at Novella's site, I fell in love. When I emailed to make my appointment, they informed me the guest limit was 4 people. I had 6. They have a small store, so it's hard for them to fit in big groups. I understood and told them thanks, but unfortunately I would have to skip their store. I was heart broken. But then one of the greatest things happened...Novella emailed me back to say as long as my group was ok squeezing in, they would let me have 6 people come with. I appreciated this so much...it was a tight fit none of us minded

I started my search at Glamour Closet which is very nice, and the people are great. I saw some very nice dresses, but nothing really stood out to me. Then I went into Novella, and I was so overwhelmed with the beautiful gowns. The best part? As I looked at their price tags, I was SHOCKED at how reasonable they were. My budget was around $1500, and almost every dress I loved was under that. We picked out about 5 dresses for me to try in addition to one they had been holding for me.

The one suggestion I have is to do your homework before time on the brands, and to have an idea of what you want when you go into Novella. Their appointments are an hour long, and that goes very quickly. Luckily I had no problem making my decision, but I could easily see needing to come back a second time. Also, show up early. You want to have plenty of time to pick out your dresses before your appointment starts. But I love my dress, it was $1200, and they were able to ship it to DC to me with zero problems. Plus, they are a pleasure to work with! Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
2+ years ago
4.8/5.0
I am very happy with my experience at Novella Bridal. From the sales staff to the alterations staff everyone was very friendly and helpful. There was no pressure to buy anything. I dinged them on responsiveness as no one called me to let me know my dress had arrived and I had to follow-up myself to get this information (I was told I would receive a call when it was in). They did price-match from another place which I thought was very nice of them. I highly recommend checking this place out when searching for your dress.
I am very happy with my experience at Novella Bridal. From the sales staff to the alterations staff everyone was very Read more...
I am very happy with my experience at Novella Bridal. From the sales staff to the alterations staff everyone was very friendly and helpful. There was no pressure to buy anything. I dinged them on responsiveness as no one called me to let me know my dress had arrived and I had to follow-up myself to get this information (I was told I would receive a call when it was in). They did price-match from another place which I thought was very nice of them. I highly recommend checking this place out when searching for your dress. Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
5.0/5.0
Novella Bridal is an amazing place to get your bridal gown and alterations! The selection of gowns was great - they had dresses in a price range that I could afford (I was looking to spend no more than $2000 total) and had a wide range of designers (e.g., San Patrick). After I chose my gown, I knew exactly what I was paying for and what everything would cost when things were all said and done. During the fittings and through correspondences, everyone there was extremely helpful, responsive and very knowledgeable regarding the type of alterations could be applied to my specific dress. They even gave me suggestions on alterations that I hadn't even considered (e.g., lowering the back of the dress)! I took their advice and it made the dress look absolutely spectacular! Carol the primary alterationist was phenomenal to work with, very sweet, and put my mind at ease when my dress wasn't fitting to plan. Thanks to them, my dress looked amazing :)
Novella Bridal is an amazing place to get your bridal gown and alterations! The selection of gowns was great - they had Read more...
Novella Bridal is an amazing place to get your bridal gown and alterations! The selection of gowns was great - they had dresses in a price range that I could afford (I was looking to spend no more than $2000 total) and had a wide range of designers (e.g., San Patrick). After I chose my gown, I knew exactly what I was paying for and what everything would cost when things were all said and done. During the fittings and through correspondences, everyone there was extremely helpful, responsive and very knowledgeable regarding the type of alterations could be applied to my specific dress. They even gave me suggestions on alterations that I hadn't even considered (e.g., lowering the back of the dress)! I took their advice and it made the dress look absolutely spectacular! Carol the primary alterationist was phenomenal to work with, very sweet, and put my mind at ease when my dress wasn't fitting to plan. Thanks to them, my dress looked amazing :) Read less
Services Used: Dress & Attire
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