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Novella Bridal

San Francisco , CA
EMAIL US
EMAIL US

LOCATION

557 Pacific Avenue
San Francisco, CA US 94133

PHONE

415-981-9373

WEBSITE

View website
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Dress & Attire

INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Flower Girls, Mother of the Groom
What accessories do you provide?
Hair Accessories, Veils

REVIEWS

4.7
out of 5.0
4.6/5.0
4.7/5.0
4.6/5.0
4.7/5.0
4.8/5.0
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Anonymous
Wedding:
Recently Married
4.8/5.0
I am from Washington, D.C., but I purchased my dress in San Francisco. My family and maid of honor all live on the west coast, so I thought it would be easier for me to go to them for this experience.

Because I had a weekend to find my dress, I did a ton of research before hand. I had heard great things about Glamour Closet, and then found good reviews online for Novella. When I looked at Novella's site, I fell in love. When I emailed to make my appointment, they informed me the guest limit was 4 people. I had 6. They have a small store, so it's hard for them to fit in big groups. I understood and told them thanks, but unfortunately I would have to skip their store. I was heart broken. But then one of the greatest things happened...Novella emailed me back to say as long as my group was ok squeezing in, they would let me have 6 people come with. I appreciated this so much...it was a tight fit none of us minded

I started my search at Glamour Closet which is very nice, and the people are great. I saw some very nice dresses, but nothing really stood out to me. Then I went into Novella, and I was so overwhelmed with the beautiful gowns. The best part? As I looked at their price tags, I was SHOCKED at how reasonable they were. My budget was around $1500, and almost every dress I loved was under that. We picked out about 5 dresses for me to try in addition to one they had been holding for me.

The one suggestion I have is to do your homework before time on the brands, and to have an idea of what you want when you go into Novella. Their appointments are an hour long, and that goes very quickly. Luckily I had no problem making my decision, but I could easily see needing to come back a second time. Also, show up early. You want to have plenty of time to pick out your dresses before your appointment starts. But I love my dress, it was $1200, and they were able to ship it to DC to me with zero problems. Plus, they are a pleasure to work with!
I am from Washington, D.C., but I purchased my dress in San Francisco. My family and maid of honor all live on the west Read more...
I am from Washington, D.C., but I purchased my dress in San Francisco. My family and maid of honor all live on the west coast, so I thought it would be easier for me to go to them for this experience.

Because I had a weekend to find my dress, I did a ton of research before hand. I had heard great things about Glamour Closet, and then found good reviews online for Novella. When I looked at Novella's site, I fell in love. When I emailed to make my appointment, they informed me the guest limit was 4 people. I had 6. They have a small store, so it's hard for them to fit in big groups. I understood and told them thanks, but unfortunately I would have to skip their store. I was heart broken. But then one of the greatest things happened...Novella emailed me back to say as long as my group was ok squeezing in, they would let me have 6 people come with. I appreciated this so much...it was a tight fit none of us minded

I started my search at Glamour Closet which is very nice, and the people are great. I saw some very nice dresses, but nothing really stood out to me. Then I went into Novella, and I was so overwhelmed with the beautiful gowns. The best part? As I looked at their price tags, I was SHOCKED at how reasonable they were. My budget was around $1500, and almost every dress I loved was under that. We picked out about 5 dresses for me to try in addition to one they had been holding for me.

The one suggestion I have is to do your homework before time on the brands, and to have an idea of what you want when you go into Novella. Their appointments are an hour long, and that goes very quickly. Luckily I had no problem making my decision, but I could easily see needing to come back a second time. Also, show up early. You want to have plenty of time to pick out your dresses before your appointment starts. But I love my dress, it was $1200, and they were able to ship it to DC to me with zero problems. Plus, they are a pleasure to work with! Read less
Services Used: Dress & Attire
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Ellen
Wedding:
8/2/2014
5.0/5.0
I went to Novella to try on Wedding Dresses with my mom and sister. This was the first time that I had ever tried on dresses and really had no idea what I was looking for. Carrie started to get a feel for what I liked and explained the names of the different styles that I liked. I think she could tell that this was more of a learning appointment than a chance to sell a dress, but that did not stop her from making it a meaningful experience for me. I left with a complete understanding of the type of dress that I liked and the brands that worked best on me. I definitely want to try a few more places, but would love to be able to go back to buy my gown from Novella because of the wonderful experience.
I went to Novella to try on Wedding Dresses with my mom and sister. This was the first time that I had ever tried on Read more...
I went to Novella to try on Wedding Dresses with my mom and sister. This was the first time that I had ever tried on dresses and really had no idea what I was looking for. Carrie started to get a feel for what I liked and explained the names of the different styles that I liked. I think she could tell that this was more of a learning appointment than a chance to sell a dress, but that did not stop her from making it a meaningful experience for me. I left with a complete understanding of the type of dress that I liked and the brands that worked best on me. I definitely want to try a few more places, but would love to be able to go back to buy my gown from Novella because of the wonderful experience. Read less
Services Used: Dress & Attire
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Michelle
Wedding:
5/31/2014
4.4/5.0
Good service, just make sure you communicate what you want and dont let them order you a size bigger as they tried for me and the dress I ordered fit perfectly no alterations needed.
Good service, just make sure you communicate what you want and dont let them order you a size bigger as they tried for me Read more...
Good service, just make sure you communicate what you want and dont let them order you a size bigger as they tried for me and the dress I ordered fit perfectly no alterations needed. Read less
Services Used: Dress & Attire
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Private User
Wedding:
3/22/2014
5.0/5.0
THey were SUPER helpful! I told my attendant what my body type is, what I know looks good and bad on me, and she did the rest! She brought me options that were flattering so I didn't feel like I wasted my time trying on a bunch of dresses that make me look like a beached whale. Also, they are quite reasonably priced for the quality and vendors they carry. Thanks, Leslie, for an awesome experience!
THey were SUPER helpful! I told my attendant what my body type is, what I know looks good and bad on me, and she did the Read more...
THey were SUPER helpful! I told my attendant what my body type is, what I know looks good and bad on me, and she did the rest! She brought me options that were flattering so I didn't feel like I wasted my time trying on a bunch of dresses that make me look like a beached whale. Also, they are quite reasonably priced for the quality and vendors they carry. Thanks, Leslie, for an awesome experience! Read less
Services Used: Dress & Attire
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Katherine
Wedding:
8/24/2013
5.0/5.0
Novella did an amazing job tailoring my J.Crew wedding dress! They were so responsive, so easy to work with and just all around wonderful people. My dress looked beautiful and fit me perfectly!
Novella did an amazing job tailoring my J.Crew wedding dress! They were so responsive, so easy to work with and just all Read more...
Novella did an amazing job tailoring my J.Crew wedding dress! They were so responsive, so easy to work with and just all around wonderful people. My dress looked beautiful and fit me perfectly! Read less
Services Used: Dress & Attire
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Private User
Wedding:
6/22/2013
5.0/5.0
I had a terrible experience buying the dress and getting the original alterations at a bridal shop that has since closed. But Novella Bride saved the dress and made extensive alterations to make it look amazing! It wasn’t cheap, but they did a lot of work and were very careful to have a fitting at each step of the process. I appreciated that they took the time to get my input throughout the process.
I had a terrible experience buying the dress and getting the original alterations at a bridal shop that has since closed. Read more...
I had a terrible experience buying the dress and getting the original alterations at a bridal shop that has since closed. But Novella Bride saved the dress and made extensive alterations to make it look amazing! It wasn’t cheap, but they did a lot of work and were very careful to have a fitting at each step of the process. I appreciated that they took the time to get my input throughout the process. Read less
Services Used: Dress & Attire
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Diana
Wedding:
6/15/2013
5.0/5.0
I bought my wedding dress here on black Friday after thanksgiving. It was a wonderful experience. I thought it would be packed, so I made a reservation, but we arrived early so we ventured down to the basement to check out the sample sale going on. They had hundreds of sample dresses, 5 different sales associates, and only me there! I was there 2 hours and tried on probably 25 dresses. They were so accommodating, and they even canceled my upstairs appointment when I had already found 4 that I loved downstairs. They all helped me get in to the dressed and out of them, and gave me good feedback about how it fit. Nobody was irritated when I tried on the same two dresses 5 times just to be sure. I ended up leaving with a dress that was marked 80% off, beautiful, and exactly what I wanted. Loved the whole experience!
I bought my wedding dress here on black Friday after thanksgiving. It was a wonderful experience. I thought it would be Read more...
I bought my wedding dress here on black Friday after thanksgiving. It was a wonderful experience. I thought it would be packed, so I made a reservation, but we arrived early so we ventured down to the basement to check out the sample sale going on. They had hundreds of sample dresses, 5 different sales associates, and only me there! I was there 2 hours and tried on probably 25 dresses. They were so accommodating, and they even canceled my upstairs appointment when I had already found 4 that I loved downstairs. They all helped me get in to the dressed and out of them, and gave me good feedback about how it fit. Nobody was irritated when I tried on the same two dresses 5 times just to be sure. I ended up leaving with a dress that was marked 80% off, beautiful, and exactly what I wanted. Loved the whole experience! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
11/11/2012
5.0/5.0
I love Novella. It was a great boutique to my wedding dress. And the fitting staff was wonderful.
I love Novella. It was a great boutique to my wedding dress. And the fitting staff was wonderful.
I love Novella. It was a great boutique to my wedding dress. And the fitting staff was wonderful. Read less
Services Used: Dress & Attire
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Elizabeth
Wedding:
6/23/2012
5.0/5.0
I could not have asked for a better bridal gown shopping experience! Novella Bridal was the first bridal shop I walked into, in my quest to find the perfect gown. I was so impressed with the customer service of all of the girls who helped us, and I was equally impressed by the quality of the gowns. On my first visit, I tried on a number of beautiful gowns – there was one that I especially liked. But because it was the first bridal shop I visited, I was not ready to commit. After that visit, I traveled to 11 other bridal shops all over the bay area and central California. No experience matched the experience I had at Novella Bridal. And no dress could top the one dress I remembered, and came back for. When I came back to Novella, the staff was so welcoming and easy-going. They truly wanted me to find the right dress, regardless of whether or not they sold it to me. Over the course of the following months, I was measured for my dress, ordered it, and came back for a few fittings. My mom and my sister came to every fitting with me, because it was always so much fun to be there. I cannot tell you how important it is to have a pleasurable experience with the people who are helping you find the perfect dress! The seamstress at Novella, Carol, is absolutely amazing! When my dress came in, it fit perfectly. Carol just had to make a few adjustments to a lace jacket/piece that I was wearing over my gown. I could not believe what a remarkable job she did with the lace! The most impressive thing Carol did, was she hand-made my veil. My veil was the most important piece of my ensemble, to me. She found lace that matched the lace in my dress perfectly! Then she created the veil of my dreams! I was so impressed! We were all moved to tears. I would highly recommend Novella Bridal to any bride looking to find the perfect dress, and to have an enjoyable time doing it. They are amazing.
I could not have asked for a better bridal gown shopping experience! Novella Bridal was the first bridal shop I walked Read more...
I could not have asked for a better bridal gown shopping experience! Novella Bridal was the first bridal shop I walked into, in my quest to find the perfect gown. I was so impressed with the customer service of all of the girls who helped us, and I was equally impressed by the quality of the gowns. On my first visit, I tried on a number of beautiful gowns – there was one that I especially liked. But because it was the first bridal shop I visited, I was not ready to commit. After that visit, I traveled to 11 other bridal shops all over the bay area and central California. No experience matched the experience I had at Novella Bridal. And no dress could top the one dress I remembered, and came back for. When I came back to Novella, the staff was so welcoming and easy-going. They truly wanted me to find the right dress, regardless of whether or not they sold it to me. Over the course of the following months, I was measured for my dress, ordered it, and came back for a few fittings. My mom and my sister came to every fitting with me, because it was always so much fun to be there. I cannot tell you how important it is to have a pleasurable experience with the people who are helping you find the perfect dress! The seamstress at Novella, Carol, is absolutely amazing! When my dress came in, it fit perfectly. Carol just had to make a few adjustments to a lace jacket/piece that I was wearing over my gown. I could not believe what a remarkable job she did with the lace! The most impressive thing Carol did, was she hand-made my veil. My veil was the most important piece of my ensemble, to me. She found lace that matched the lace in my dress perfectly! Then she created the veil of my dreams! I was so impressed! We were all moved to tears. I would highly recommend Novella Bridal to any bride looking to find the perfect dress, and to have an enjoyable time doing it. They are amazing. Read less
Services Used: Dress & Attire
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Lindsay
Wedding:
4/21/2012
5.0/5.0
Novella is truly a gem and the service I recieved here really set them apart from the other boutiques I visited in the search for my wedding gown.

I arrived 30 minutes early for my Friday morning appointment and I was still able to get started right away. My consultant was a sweet girl named Tracy who showed me around and encouraged me to browse through the racks (very organized and separated by designer) and explained that I could choose 8 gowns to try. An hour and a half, 14 gowns and a million pictures later, I'd found one that I thought was it. I had an appointment at a different bridal boutique that afternoon so Tracy wrote down all the information on my gown including the price to take with me.

I ordered the dress through Novella two days later after making a last minute appointment (on a Sunday!) to try it on one more time before making my decision. Apparently I'm in between sizes and the alterations lady was not there on the day I purchased my dress so Katie said she would speak to her the next morning and let me know which size she recommend they order for me. I recieved an email the next day saying they would order the smaller size for me to keep the costs of alterations down. I love that Katie is so prompt with the emails and that Novella is very up front with the prices of their gowns and alterations. Buying a dress from them couldn't have been easier.
Novella is truly a gem and the service I recieved here really set them apart from the other boutiques I visited in the Read more...
Novella is truly a gem and the service I recieved here really set them apart from the other boutiques I visited in the search for my wedding gown.

I arrived 30 minutes early for my Friday morning appointment and I was still able to get started right away. My consultant was a sweet girl named Tracy who showed me around and encouraged me to browse through the racks (very organized and separated by designer) and explained that I could choose 8 gowns to try. An hour and a half, 14 gowns and a million pictures later, I'd found one that I thought was it. I had an appointment at a different bridal boutique that afternoon so Tracy wrote down all the information on my gown including the price to take with me.

I ordered the dress through Novella two days later after making a last minute appointment (on a Sunday!) to try it on one more time before making my decision. Apparently I'm in between sizes and the alterations lady was not there on the day I purchased my dress so Katie said she would speak to her the next morning and let me know which size she recommend they order for me. I recieved an email the next day saying they would order the smaller size for me to keep the costs of alterations down. I love that Katie is so prompt with the emails and that Novella is very up front with the prices of their gowns and alterations. Buying a dress from them couldn't have been easier. Read less
Services Used: Dress & Attire
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Sarah
Wedding:
1/15/2012
5.0/5.0
I found Novella Bridal by accident. My mom, Maid of Honor, and I had just had an unsuccessful appointment at another bridal salon on a weekday morning. I found Novella Bridal on my iPhone and saw that it was in walking distance. So, we stopped by to see if we might get an appointment, and they were able to see us right then. They had a great selection of beautiful and affordable dresses (I was looking for something around a $1,000). The woman who helped me was really nice and low-key - I felt no pressure at all, but she was fun and helpful. I ended up finding a dress I loved, and I was able to buy the sample at a big discount.

The alterations process turned out to be nearly as fun as picking the dress in the first place. The woman in charge of alterations (which is just downstairs, in-house) was so much fun and so good at her job! I had three fittings, including the day I picked up the dress. The fees were reasonable and didn't change, no matter how many fittings I ended up needing. The alterations department is determined to make every bride's dress will fit perfectly, and they don't cut corners!

I'd highly recommend Novella Bridal to any bride.
I found Novella Bridal by accident. My mom, Maid of Honor, and I had just had an unsuccessful appointment at another Read more...
I found Novella Bridal by accident. My mom, Maid of Honor, and I had just had an unsuccessful appointment at another bridal salon on a weekday morning. I found Novella Bridal on my iPhone and saw that it was in walking distance. So, we stopped by to see if we might get an appointment, and they were able to see us right then. They had a great selection of beautiful and affordable dresses (I was looking for something around a $1,000). The woman who helped me was really nice and low-key - I felt no pressure at all, but she was fun and helpful. I ended up finding a dress I loved, and I was able to buy the sample at a big discount.

The alterations process turned out to be nearly as fun as picking the dress in the first place. The woman in charge of alterations (which is just downstairs, in-house) was so much fun and so good at her job! I had three fittings, including the day I picked up the dress. The fees were reasonable and didn't change, no matter how many fittings I ended up needing. The alterations department is determined to make every bride's dress will fit perfectly, and they don't cut corners!

I'd highly recommend Novella Bridal to any bride. Read less
Services Used: Dress & Attire
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Rachael
Wedding:
10/31/2011
5.0/5.0
I purchased my gown from Novella Bridal and was very happy with the whole experience. Finding a gown was kind of traumatic for me - I probably tried on 30 dresses in 5 different stores including Novella and still hadn't made up my mind. After going in twice and debating different dresses, I decided on one I had tried on before and went back a third time to purchase it. Jordan and the other sales ladies are extremely professional and Jordan in particular gave very helpful advice. To me, a sales person that says I look great in everything is not helpful. Jordan listened to what I said I wanted and also could tell that I was indecisive, and provided feedback that actually helped me in making my final decision.

When I went in for my first fitting only 6 weeks before my wedding, the hem of the dress had been cut too short at the factory (no fault of Novella's). Katie and the seamstress I worked with immediately took steps to rectify the problem and eventually found and ordered another dress in the same size but longer length. They worked to get the length to the right size which was not easy since the fabric of my dress was tulle.

All in all Novella is a great place to buy your gown or have alterations done and the staff are wonderful!
I purchased my gown from Novella Bridal and was very happy with the whole experience. Finding a gown was kind of traumatic Read more...
I purchased my gown from Novella Bridal and was very happy with the whole experience. Finding a gown was kind of traumatic for me - I probably tried on 30 dresses in 5 different stores including Novella and still hadn't made up my mind. After going in twice and debating different dresses, I decided on one I had tried on before and went back a third time to purchase it. Jordan and the other sales ladies are extremely professional and Jordan in particular gave very helpful advice. To me, a sales person that says I look great in everything is not helpful. Jordan listened to what I said I wanted and also could tell that I was indecisive, and provided feedback that actually helped me in making my final decision.

When I went in for my first fitting only 6 weeks before my wedding, the hem of the dress had been cut too short at the factory (no fault of Novella's). Katie and the seamstress I worked with immediately took steps to rectify the problem and eventually found and ordered another dress in the same size but longer length. They worked to get the length to the right size which was not easy since the fabric of my dress was tulle.

All in all Novella is a great place to buy your gown or have alterations done and the staff are wonderful! Read less
Services Used: Dress & Attire
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Iris
Wedding:
8/6/2011
4.1/5.0
I bought my Pronovias wedding dress at this shop
I bought my Pronovias wedding dress at this shop
I bought my Pronovias wedding dress at this shop Read less
Services Used: Dress & Attire
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Jamie
Wedding:
6/25/2011
5.0/5.0
I had such an amazing experience working with Novella Bridal. I had purchased my wedding dress at Trudy's and wasn't happy with the way the back of my dress looked after my dress came in. After searching for the perfect alteration place I brought my dress to Novella Bridal/Carol who made me feel confident that she was able to create my dream dress.
From the moment I walked into this store I was welcomed by Katie who greeted me by my name (she has an amazing memory and always remembered my name) and took me downstairs to meet Carol. Even though I didn't purchase my dress from this store, they still gave me the best service and made me feel so comfortable.
I highly recommend Novella Bridal for their amazing alteration work (Carol) and their customer service. Truly a great experience.
I had such an amazing experience working with Novella Bridal. I had purchased my wedding dress at Trudy's and wasn't happy Read more...
I had such an amazing experience working with Novella Bridal. I had purchased my wedding dress at Trudy's and wasn't happy with the way the back of my dress looked after my dress came in. After searching for the perfect alteration place I brought my dress to Novella Bridal/Carol who made me feel confident that she was able to create my dream dress.
From the moment I walked into this store I was welcomed by Katie who greeted me by my name (she has an amazing memory and always remembered my name) and took me downstairs to meet Carol. Even though I didn't purchase my dress from this store, they still gave me the best service and made me feel so comfortable.
I highly recommend Novella Bridal for their amazing alteration work (Carol) and their customer service. Truly a great experience. Read less
Services Used: Dress & Attire
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Maya
Wedding:
7/16/2010
5.0/5.0
This is a hidden gem in the heart of San Francisco! I found my dream dress from Novella and paid $1000 less than I anticipated. They also beat the price I found at a different & dumpier salon. Carol is a fantastic seamstress and accommodated every crazy request I had. I went back for multiple fittings until everything was perfect and every time, the staff at Novella made me feel welcomed and beautiful. They don't carry a lot of designers like other salons, but the service is unmatchable. Clean, modern, and dresses I love - couldn't ask for more.
This is a hidden gem in the heart of San Francisco! I found my dream dress from Novella and paid $1000 less than I Read more...
This is a hidden gem in the heart of San Francisco! I found my dream dress from Novella and paid $1000 less than I anticipated. They also beat the price I found at a different & dumpier salon. Carol is a fantastic seamstress and accommodated every crazy request I had. I went back for multiple fittings until everything was perfect and every time, the staff at Novella made me feel welcomed and beautiful. They don't carry a lot of designers like other salons, but the service is unmatchable. Clean, modern, and dresses I love - couldn't ask for more. Read less
Services Used: Dress & Attire
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Elizabeth
Wedding:
10/24/2009
5.0/5.0
WOW! The professionalism of Carol at Novella Bridal stands heads above other salons, where people tried to play on the bride-to-be-insecurity. Carol was all business, not trying to sell me extra things or convince that I needed something that I clearly didn't want. She helped me figure out how to have the minimum amount of alterations done, and delivered the dress to my friend's waiting car on the day of the wedding - what a pro! This was the only bridal shop where I felt comfortable and not like I was about to be a victim of the huge bridal markup.
WOW! The professionalism of Carol at Novella Bridal stands heads above other salons, where people tried to play on the Read more...
WOW! The professionalism of Carol at Novella Bridal stands heads above other salons, where people tried to play on the bride-to-be-insecurity. Carol was all business, not trying to sell me extra things or convince that I needed something that I clearly didn't want. She helped me figure out how to have the minimum amount of alterations done, and delivered the dress to my friend's waiting car on the day of the wedding - what a pro! This was the only bridal shop where I felt comfortable and not like I was about to be a victim of the huge bridal markup. Read less
Services Used: Dress & Attire
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Catkozlowski
Wedding:
8/15/2009
4.4/5.0
This place doesn't have the biggest selection, but they went above and beyond to make sure I looked amazing in my dress. I always felt comfortable and well taken care of. And the woman that altered my dress, Carol, does the best work.
This place doesn't have the biggest selection, but they went above and beyond to make sure I looked amazing in my dress. I Read more...
This place doesn't have the biggest selection, but they went above and beyond to make sure I looked amazing in my dress. I always felt comfortable and well taken care of. And the woman that altered my dress, Carol, does the best work. Read less
Services Used: Dress & Attire
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SG
Wedding:
9/27/2008
4.9/5.0
I worked with Carol to do the alterations on my wedding dress. My dress needed significant alterations: it had to be taken in 4 inches in the bust/midriff, as well as other alterations for the sides, hips, and length. She was excellent - she quoted me a price ($500), and when I told her it was a little high for my budget, she promised that if it didn't end up being as much work as it might be (hard to tell, because there was complicated beading that might have to be picked out by hand and then re-sewn), she would charge me less. And then she did - total was $450, even though I had 2-3 fittings plus the final one. And this was for a lot of work, believe me, my dress had an asymmetrical ruched bust and midriff, and trying to get it to come out looking right when she had to take in so much was not easy. She helped me further by advising me to get a really good lightly-padded underwire bra that she would sew in, and would give me better lift than a traditional strapless bra (which basically just smushes your breasts down, rather than shaping them). She was absolutely right, and the added "lift" from the bra saved me money, because I didn't have to get the bust taken in as much! (BTW ladies, I highly recommend the Natori White Label Reflex Full Figure Bra and SPANX Slim Cognito Shaping Mid-Thigh Bodysuit combo.) Throughout the entire process, she always explained clearly what she was going to do and why, and she listened to my concerns and did her best to address them. She even called me in for a special extra fitting so she could fit a tricky part to my body perfectly, since she did not have a dress form that matched my (plus size) figure. The end result was fabulous!! I also often found that whenever I had a concern that she somewhat disagreed with, she ended up being right. For example, I thought the hem was a touch too short on the dress, but she noted that the dress falls a little once you wear it, and you don't want it to drag. She was right! She also took in the bust perfectly, I had a strapless dress and told her I wanted to be able to dance A LOT and not worry about it falling down or deal with tugging on it all night. Well, I danced for hours, and not ONCE did I pull, tug, or notice the bust moving at all (whereas I have some photos of some of my other friends who also went strapless, and in one case almost had their breasts fall out!). In all, I think Carol did a terrific job, was completely upfront and honest about the cost and even went out of her way to save me some money, got the dress done exactly when she said she would, and was a very good value for good quality work. I would recommend her without hesitation! My only (minor) complaint is that the shop is a little hard to find, there's no sign or anything out front.
I worked with Carol to do the alterations on my wedding dress. My dress needed significant alterations: it had to be taken Read more...
I worked with Carol to do the alterations on my wedding dress. My dress needed significant alterations: it had to be taken in 4 inches in the bust/midriff, as well as other alterations for the sides, hips, and length. She was excellent - she quoted me a price ($500), and when I told her it was a little high for my budget, she promised that if it didn't end up being as much work as it might be (hard to tell, because there was complicated beading that might have to be picked out by hand and then re-sewn), she would charge me less. And then she did - total was $450, even though I had 2-3 fittings plus the final one. And this was for a lot of work, believe me, my dress had an asymmetrical ruched bust and midriff, and trying to get it to come out looking right when she had to take in so much was not easy. She helped me further by advising me to get a really good lightly-padded underwire bra that she would sew in, and would give me better lift than a traditional strapless bra (which basically just smushes your breasts down, rather than shaping them). She was absolutely right, and the added "lift" from the bra saved me money, because I didn't have to get the bust taken in as much! (BTW ladies, I highly recommend the Natori White Label Reflex Full Figure Bra and SPANX Slim Cognito Shaping Mid-Thigh Bodysuit combo.) Throughout the entire process, she always explained clearly what she was going to do and why, and she listened to my concerns and did her best to address them. She even called me in for a special extra fitting so she could fit a tricky part to my body perfectly, since she did not have a dress form that matched my (plus size) figure. The end result was fabulous!! I also often found that whenever I had a concern that she somewhat disagreed with, she ended up being right. For example, I thought the hem was a touch too short on the dress, but she noted that the dress falls a little once you wear it, and you don't want it to drag. She was right! She also took in the bust perfectly, I had a strapless dress and told her I wanted to be able to dance A LOT and not worry about it falling down or deal with tugging on it all night. Well, I danced for hours, and not ONCE did I pull, tug, or notice the bust moving at all (whereas I have some photos of some of my other friends who also went strapless, and in one case almost had their breasts fall out!). In all, I think Carol did a terrific job, was completely upfront and honest about the cost and even went out of her way to save me some money, got the dress done exactly when she said she would, and was a very good value for good quality work. I would recommend her without hesitation! My only (minor) complaint is that the shop is a little hard to find, there's no sign or anything out front. Read less
Services Used: Dress & Attire
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SarahRifka
Wedding:
9/6/2008
3.5/5.0
Good customer service. Beautiful selection of dresses.
Good customer service. Beautiful selection of dresses.
Good customer service. Beautiful selection of dresses. Read less
Services Used: Dress & Attire
Bg11
Anonymous
Wedding:
2+ years ago
5.0/5.0
I didn't buy my dress here, but I had it altered here. Carol was amazing. She brought my size 10 sample bargain dress by Adele Wechsler to a size 2. She also made a custom overlay skirt and train in pure silk organza to make my dress perfect. Don't come here if you are looking for a bargain; come here if you have an expensive dress and/or need custom work done. I know that, as soon as you say "wedding" to any vendor, they jack up the prices like it's the year 2000, but the value per dollar for Carol's work was worth it. (Final tip -- ladies, consider a sewn-in bra rather than a strapless bra. Trust Carol on this.)
I didn't buy my dress here, but I had it altered here. Carol was amazing. She brought my size 10 sample bargain dress by Read more...
I didn't buy my dress here, but I had it altered here. Carol was amazing. She brought my size 10 sample bargain dress by Adele Wechsler to a size 2. She also made a custom overlay skirt and train in pure silk organza to make my dress perfect. Don't come here if you are looking for a bargain; come here if you have an expensive dress and/or need custom work done. I know that, as soon as you say "wedding" to any vendor, they jack up the prices like it's the year 2000, but the value per dollar for Carol's work was worth it. (Final tip -- ladies, consider a sewn-in bra rather than a strapless bra. Trust Carol on this.) Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.8/5.0
I am very happy with my experience at Novella Bridal. From the sales staff to the alterations staff everyone was very friendly and helpful. There was no pressure to buy anything. I dinged them on responsiveness as no one called me to let me know my dress had arrived and I had to follow-up myself to get this information (I was told I would receive a call when it was in). They did price-match from another place which I thought was very nice of them. I highly recommend checking this place out when searching for your dress.
I am very happy with my experience at Novella Bridal. From the sales staff to the alterations staff everyone was very Read more...
I am very happy with my experience at Novella Bridal. From the sales staff to the alterations staff everyone was very friendly and helpful. There was no pressure to buy anything. I dinged them on responsiveness as no one called me to let me know my dress had arrived and I had to follow-up myself to get this information (I was told I would receive a call when it was in). They did price-match from another place which I thought was very nice of them. I highly recommend checking this place out when searching for your dress. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Novella Bridal is an amazing place to get your bridal gown and alterations! The selection of gowns was great - they had dresses in a price range that I could afford (I was looking to spend no more than $2000 total) and had a wide range of designers (e.g., San Patrick). After I chose my gown, I knew exactly what I was paying for and what everything would cost when things were all said and done. During the fittings and through correspondences, everyone there was extremely helpful, responsive and very knowledgeable regarding the type of alterations could be applied to my specific dress. They even gave me suggestions on alterations that I hadn't even considered (e.g., lowering the back of the dress)! I took their advice and it made the dress look absolutely spectacular! Carol the primary alterationist was phenomenal to work with, very sweet, and put my mind at ease when my dress wasn't fitting to plan. Thanks to them, my dress looked amazing :)
Novella Bridal is an amazing place to get your bridal gown and alterations! The selection of gowns was great - they had Read more...
Novella Bridal is an amazing place to get your bridal gown and alterations! The selection of gowns was great - they had dresses in a price range that I could afford (I was looking to spend no more than $2000 total) and had a wide range of designers (e.g., San Patrick). After I chose my gown, I knew exactly what I was paying for and what everything would cost when things were all said and done. During the fittings and through correspondences, everyone there was extremely helpful, responsive and very knowledgeable regarding the type of alterations could be applied to my specific dress. They even gave me suggestions on alterations that I hadn't even considered (e.g., lowering the back of the dress)! I took their advice and it made the dress look absolutely spectacular! Carol the primary alterationist was phenomenal to work with, very sweet, and put my mind at ease when my dress wasn't fitting to plan. Thanks to them, my dress looked amazing :) Read less
Services Used: Dress & Attire
130x130_sq_1317492146781-1003788
Anonymous
Wedding:
2+ years ago
4.0/5.0
After going to nearly 10 stores, I went to Novella Bridal and found my dress! I worked with Jordan who was patient and a wonderful listener. She really understood what I was looking for. After I bought my dress, Carol in alterations did her magic. Her talent is really one of a kind and she does whatever it takes to make the bride feel beautiful in her dress. The only down fall is that after I bought my dress and I'd walk in for my appointment, the people who greet you in the sales area never knew that I was coming or who I was (alteration in the bottom of the store did)--it didn't provide the best customer atmosphere.
After going to nearly 10 stores, I went to Novella Bridal and found my dress! I worked with Jordan who was patient and a Read more...
After going to nearly 10 stores, I went to Novella Bridal and found my dress! I worked with Jordan who was patient and a wonderful listener. She really understood what I was looking for. After I bought my dress, Carol in alterations did her magic. Her talent is really one of a kind and she does whatever it takes to make the bride feel beautiful in her dress. The only down fall is that after I bought my dress and I'd walk in for my appointment, the people who greet you in the sales area never knew that I was coming or who I was (alteration in the bottom of the store did)--it didn't provide the best customer atmosphere. Read less
Services Used: Dress & Attire
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