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Oakwood The Greener Cleaner - gown care

Nashville , TN
CONTACT US
CONTACT US

LOCATION

4833 Lebanon Pike
Hermitage, TN US 37076 (map)

PHONE

615-620-6095

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

. . . because you want your wedding day to last forever! Whether your gown is couture, or an heirloom, we make it perfect for your wedding day. In addition to fitting some of Nashville's... Read more
. . . because you want your wedding day to last forever! Whether your gown is couture, or an heirloom, we make it perfect for your wedding day. In addition to fitting some of Nashville's finest gowns, we also press and protect your gown so it travels safely to your home or destination wedding. After your wedding, we’ll clean your gown and preserve it in archival-quality storage materials. Our trademarked MuseumCare gown preservations include handcleaning, the anti-sugar stain treatment featured in Modern Bride and Brides, plus acid-free tissue and a completely acid-free archival-quality wedding chest. Our gown restorations, as seen on Weddings of a Lifetime and Get Married on the Lifetime Channel, return yellowed and stained vintage gowns to their true color. Our written international guarantee is honored by Certified Wedding Gown SpecialistsTM around the world and includes free pressing when the gown is to be used again. Endorsed by the Association of Bridal Consultants. Read less
Dress & Attire

PHOTOS

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INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Father of the Bride, Father of the Groom, Flower Girls, Groom, Groomsmen, Mother of the Bride, Mother of the Groom, Ring Bearers
Does a client need to schedule an appointment? How do the client appointments work?
Yes, we schedule appointments for alterations to bridesmaids, mother-of-the bride, tuxes, and all other alterations. We do not offer on-site wedding gown alterations, but we have someone off site to refer you to.
What is the typical turn-around time for a dress?
Please allow 2 to 4 weeks for alterations to a brides maid or mother of the bride.
Do you provide any guarantees/warrantees of any kind?
100% international guarantee against caramelized sugar stains or yellowing of your gown backed by Certified Wedding Gown SpecialistsTM in more than 500 cities around the world. Return gown to any participating Specialist who will inspect the gown and press it at no charge.
Do you have a seamstress onsite?
Yes we do.
In addition to wedding dresses, what other products do you sell?
We are a greener cleaner using GreenEarth solvents that have no hazerdous chemicals. We can take care of all of your dry cleaning and laundry needs! We also offer area rug cleaning, leathers, and shoe repair.

REVIEWS

4.5
out of 5.0
4.6/5.0
4.6/5.0
4.5/5.0
4.3/5.0
4.4/5.0
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Barbara
Wedding:
7/18/2014
5.0/5.0
It is my pleasure to share my experience at Oakwood Cleaners (3 locations/Nashville metro) having the opportunity to observe a bridal gown cleaning and muslin preservation, a natural eco-friendly way to properly preserve wedding memories.

The intake and approval process is so thorough that after thoroughly inspecting the gown for tears, rips, stains, spots, even pin holes from safety pins, etc., it is then hand-sketched highlighting any areas that the cleaning experts need to be aware of to achieve optimal success in cleaning the gown.

During the muslin preservation process, the bridal gown specialist nets her hair and wears cotton gloves to prevent any body oils from being passed to the gown while it’s being preserved. Oakwood Cleaners are true wedding gown specialists and experts. The intensive labor required is truly a labor of love and artistry above and beyond the science.
It is my pleasure to share my experience at Oakwood Cleaners (3 locations/Nashville metro) having the opportunity to Read more...
It is my pleasure to share my experience at Oakwood Cleaners (3 locations/Nashville metro) having the opportunity to observe a bridal gown cleaning and muslin preservation, a natural eco-friendly way to properly preserve wedding memories.

The intake and approval process is so thorough that after thoroughly inspecting the gown for tears, rips, stains, spots, even pin holes from safety pins, etc., it is then hand-sketched highlighting any areas that the cleaning experts need to be aware of to achieve optimal success in cleaning the gown.

During the muslin preservation process, the bridal gown specialist nets her hair and wears cotton gloves to prevent any body oils from being passed to the gown while it’s being preserved. Oakwood Cleaners are true wedding gown specialists and experts. The intensive labor required is truly a labor of love and artistry above and beyond the science. Read less
Services Used: Dress & Attire
Oakwood The Greener Cleaner - gown care responded with the following comments:

Thank you so much Barbara! We loved sharing our procedure with you.
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molly
Wedding:
6/8/2014
5.0/5.0
My dress had a huge wine stain on the front and they worked with me to cover it up. Everything worked out wonderfully.
My dress had a huge wine stain on the front and they worked with me to cover it up. Everything worked out wonderfully.
My dress had a huge wine stain on the front and they worked with me to cover it up. Everything worked out wonderfully. Read less
Services Used: Dress & Attire
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Al
Wedding:
2/2/2014
5.0/5.0
Did a great job! Very professional
Did a great job! Very professional
Did a great job! Very professional Read less
Services Used: Dress & Attire
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Rachel
Wedding:
11/9/2013
5.0/5.0
I loved working with Leana on my gown. She is the sweetest! Each time I came in there were a couple more little nips and tucks that needed to be altered leaving me a little hesitant throughout the fittings. But, on that last fitting it was absolutely PERFECT! She made my gown fit my body EXACTLY how I wanted it to and on the day of our wedding I felt completely comfortable and confident in it. The bustles stayed in and there wasn’t a single flaw. She does fabulous work and I’ll certainly send referrals your way :)
I loved working with Leana on my gown. She is the sweetest! Each time I came in there were a couple more little nips and Read more...
I loved working with Leana on my gown. She is the sweetest! Each time I came in there were a couple more little nips and tucks that needed to be altered leaving me a little hesitant throughout the fittings. But, on that last fitting it was absolutely PERFECT! She made my gown fit my body EXACTLY how I wanted it to and on the day of our wedding I felt completely comfortable and confident in it. The bustles stayed in and there wasn’t a single flaw. She does fabulous work and I’ll certainly send referrals your way :) Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I just received my wedding dress back from Oakwood and it is more beautiful than I ever imagined!!! I was married outside and there was a lot of mud I never thought they would get it out. They good almost all of it out and it all of the wine( I spilled out of excitement). My dress was preserved so I can keep the memories clean and safe. I would recommend all brides to go see Rhonda and Rachel at Oakwood so they can work their magic. I am now getting all my dry cleaning done at Oakwood!!! Thanks you guys are the best!!!
I just received my wedding dress back from Oakwood and it is more beautiful than I ever imagined!!! I was married outside Read more...
I just received my wedding dress back from Oakwood and it is more beautiful than I ever imagined!!! I was married outside and there was a lot of mud I never thought they would get it out. They good almost all of it out and it all of the wine( I spilled out of excitement). My dress was preserved so I can keep the memories clean and safe. I would recommend all brides to go see Rhonda and Rachel at Oakwood so they can work their magic. I am now getting all my dry cleaning done at Oakwood!!! Thanks you guys are the best!!! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Oakwood Cleaners was recommended to me by my sister after my daughter's wedding for cleaning and preserving the wedding gown. She had had a good experience with them cleaning and preserving her daughter's wedding gown. I also had a good experience and would recommend them to anyone that has an heirloom quality item that they want to preserve.
Oakwood Cleaners was recommended to me by my sister after my daughter's wedding for cleaning and preserving the wedding Read more...
Oakwood Cleaners was recommended to me by my sister after my daughter's wedding for cleaning and preserving the wedding gown. She had had a good experience with them cleaning and preserving her daughter's wedding gown. I also had a good experience and would recommend them to anyone that has an heirloom quality item that they want to preserve. Read less
Services Used: Dress & Attire
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Kelly
Wedding:
7/21/2012
5.0/5.0
Pricey, but you get what you pay for. Deneal altered my (Sample Sale from The Bride Room) wedding gown from a size 10 to a size 2. It was cleaned before my wedding day and came out sparkling and beautiful. Also, she crafted the most unique and breathtaking bustle for my Amsale "Caroline" gown -- I almost love the pictures of my gown from behind the most!

Your wedding is a once-in-a-lifetime opportunity. Alterations and a good cleaning (and eventually preservation) are worth shelling out good money -- don't regret your decision by going to a cheaper cleaner!
Pricey, but you get what you pay for. Deneal altered my (Sample Sale from The Bride Room) wedding gown from a size 10 to a Read more...
Pricey, but you get what you pay for. Deneal altered my (Sample Sale from The Bride Room) wedding gown from a size 10 to a size 2. It was cleaned before my wedding day and came out sparkling and beautiful. Also, she crafted the most unique and breathtaking bustle for my Amsale "Caroline" gown -- I almost love the pictures of my gown from behind the most!

Your wedding is a once-in-a-lifetime opportunity. Alterations and a good cleaning (and eventually preservation) are worth shelling out good money -- don't regret your decision by going to a cheaper cleaner! Read less
Services Used: Dress & Attire
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Happily Married
Wedding:
4/21/2012
5.0/5.0
I loved working with the staff at Oakwood Cleaners! Oakwood's seamstress Deneal did the alterations on my wedding gown. I lost a lot of weight for the wedding and my dress had to be taken in a little over 2 inches on both sides, it also needed to be hemmed, and the strapless bra sewn in. Deneal did a fantastic job with my dress! I looked incredible! It fit me like a glove! The dress was the highlight of my wedding and I have Deneal to thank for much of that. After the wedding I took my dress back to Oakwood Cleaners for them to clean it for me. I didn't have a lot of major spots, but there were definitely a few and the dress had also gotten dirty around the hem. When the dress was returned from being cleaned it looked like it did the day it arrived from the designer! I am so happy with the work, service and professionalism of the folks at Oakwood Cleaners!
I loved working with the staff at Oakwood Cleaners! Oakwood's seamstress Deneal did the alterations on my wedding gown. I Read more...
I loved working with the staff at Oakwood Cleaners! Oakwood's seamstress Deneal did the alterations on my wedding gown. I lost a lot of weight for the wedding and my dress had to be taken in a little over 2 inches on both sides, it also needed to be hemmed, and the strapless bra sewn in. Deneal did a fantastic job with my dress! I looked incredible! It fit me like a glove! The dress was the highlight of my wedding and I have Deneal to thank for much of that. After the wedding I took my dress back to Oakwood Cleaners for them to clean it for me. I didn't have a lot of major spots, but there were definitely a few and the dress had also gotten dirty around the hem. When the dress was returned from being cleaned it looked like it did the day it arrived from the designer! I am so happy with the work, service and professionalism of the folks at Oakwood Cleaners! Read less
Services Used: Dress & Attire
Oakwood The Greener Cleaner - gown care responded with the following comments:

Thank you so much for the wonderful comments about us. You know how much we appreciate you!
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Katie
Wedding:
2/25/2012
5.0/5.0
For weeks after my wedding my designer dress hung in my house needing a lot TLC. I researched dozens of possible methods for cleaning, even considered doing it myself. I was ecstatic when I discovered Oakwood Cleaners. T

Oakwood offers free pick up and drop off services, wedding gown alterations and preparation. I took my dress in myself so I could get the run down on the cleaning and preservation process. First, the dress was fully inspected and a hand drawn sketch is marked with every area that needs attention, from rips and tears to any pleats out of place.

The cleaning process begins with "Green Earth Cleaning." Oakwood employees spot treat every trouble area by hand using eco-friendly chemicals. Next, the dress is put into a water free washing machine. Once the dress is out, the process is repeated if any spots remain. To maintain the integrity of the fragile fabrics, Oakwood waits a week between each cleaning to ensure that the dress is restored correctly (which is why they keep it up to three months). My veil went through a standard dry cleaning process while my newly cleaned dress was hand pressed from top to bottom.

A little less than three months later I picked up my dress that was stuffed with tissue paper and in a large acid-free box and tucked into a muslin bag. Oakwood suggests that you store your dress in a temperature controlled place and open the box at least once a year to inspect (with the white gloves provided) for discoloration, spots or moth holes. Oakwood Cleaners is the only cleaners in Nashville to be a member of the The Association of Wedding Gown Specialists. This guarantees against yellowing and carmelization and allows for a free pressing if the dress is needed in the future at any dry cleaner that is also a member, a very convenient option should I ever move. Oakwood was easy to work with, friendly and very informative about the process. My dress is perfectly preserved and looks like the day I bought it.
For weeks after my wedding my designer dress hung in my house needing a lot TLC. I researched dozens of possible methods Read more...
For weeks after my wedding my designer dress hung in my house needing a lot TLC. I researched dozens of possible methods for cleaning, even considered doing it myself. I was ecstatic when I discovered Oakwood Cleaners. T

Oakwood offers free pick up and drop off services, wedding gown alterations and preparation. I took my dress in myself so I could get the run down on the cleaning and preservation process. First, the dress was fully inspected and a hand drawn sketch is marked with every area that needs attention, from rips and tears to any pleats out of place.

The cleaning process begins with "Green Earth Cleaning." Oakwood employees spot treat every trouble area by hand using eco-friendly chemicals. Next, the dress is put into a water free washing machine. Once the dress is out, the process is repeated if any spots remain. To maintain the integrity of the fragile fabrics, Oakwood waits a week between each cleaning to ensure that the dress is restored correctly (which is why they keep it up to three months). My veil went through a standard dry cleaning process while my newly cleaned dress was hand pressed from top to bottom.

A little less than three months later I picked up my dress that was stuffed with tissue paper and in a large acid-free box and tucked into a muslin bag. Oakwood suggests that you store your dress in a temperature controlled place and open the box at least once a year to inspect (with the white gloves provided) for discoloration, spots or moth holes. Oakwood Cleaners is the only cleaners in Nashville to be a member of the The Association of Wedding Gown Specialists. This guarantees against yellowing and carmelization and allows for a free pressing if the dress is needed in the future at any dry cleaner that is also a member, a very convenient option should I ever move. Oakwood was easy to work with, friendly and very informative about the process. My dress is perfectly preserved and looks like the day I bought it. Read less
Services Used: Dress & Attire
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Anna
Wedding:
6/18/2011
5.0/5.0
Oakwood did a fabulous job cleaning the bridesmaids dresses that my daughters wore in a wedding. In addition, the staff was pleasant and easy to work with! Definitely recommend Oakwood!
Oakwood did a fabulous job cleaning the bridesmaids dresses that my daughters wore in a wedding. In addition, the staff Read more...
Oakwood did a fabulous job cleaning the bridesmaids dresses that my daughters wore in a wedding. In addition, the staff was pleasant and easy to work with! Definitely recommend Oakwood! Read less
Services Used: Dress & Attire
Oakwood The Greener Cleaner - gown care responded with the following comments:

Thank you so much Anna!!!! Have a great day.
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Sara
Wedding:
4/2/2011
5.0/5.0
I got my wedding dress altered at Oakwood, along with having my mother's veil from 40 years ago restored for me to wear. Everything was perfect on my big day and my fittings were so stress free it was wonderful!
I got my wedding dress altered at Oakwood, along with having my mother's veil from 40 years ago restored for me to wear. Read more...
I got my wedding dress altered at Oakwood, along with having my mother's veil from 40 years ago restored for me to wear. Everything was perfect on my big day and my fittings were so stress free it was wonderful! Read less
Services Used: Dress & Attire
Oakwood The Greener Cleaner - gown care responded with the following comments:

Sara, thanks so much for the review!!! Talk to sson.
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tamimichelle
Wedding:
5/8/2010
5.0/5.0
Oakwood Cleaners did a fantastic job preserving my wedding gown!

Kumar, who works with Oakwood was so great to work with! He arranged for my gown to be picked up the day after my wedding & I had it back in just a few short weeks!!!

Do research on cost before you contact cleaners, as - you may be shocked! It is very expensive to get a wedding dress preserved the RIGHT way - but SO worth it!

Thanks Kumar! You rock!
Oakwood Cleaners did a fantastic job preserving my wedding gown!

Kumar, who works with Oakwood was so great to Read more...
Oakwood Cleaners did a fantastic job preserving my wedding gown!

Kumar, who works with Oakwood was so great to work with! He arranged for my gown to be picked up the day after my wedding & I had it back in just a few short weeks!!!

Do research on cost before you contact cleaners, as - you may be shocked! It is very expensive to get a wedding dress preserved the RIGHT way - but SO worth it!

Thanks Kumar! You rock! Read less
Services Used: Dress & Attire
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danicaroleo
Wedding:
5/16/2009
5.0/5.0
Deneal Deangelo is an exceptionally talented seamstress. I had only heard great things about Oakwood Cleaners. I came to realize quickly that it is due to the mastery that Deneal possesses. Though price was not an issue (I didn't let that be a factor in choosing my wedding gown seamstress) I was pleasantly surprised at how fair the final charges were. The gown was done exactly on time and looked stunning.

In my opinion, there is no reason to look anywhere else.

Daniele LaFreniere
Nashville, TN
Deneal Deangelo is an exceptionally talented seamstress. I had only heard great things about Oakwood Cleaners. I came to Read more...
Deneal Deangelo is an exceptionally talented seamstress. I had only heard great things about Oakwood Cleaners. I came to realize quickly that it is due to the mastery that Deneal possesses. Though price was not an issue (I didn't let that be a factor in choosing my wedding gown seamstress) I was pleasantly surprised at how fair the final charges were. The gown was done exactly on time and looked stunning.

In my opinion, there is no reason to look anywhere else.

Daniele LaFreniere
Nashville, TN Read less
Services Used: Dress & Attire
Oakwood The Greener Cleaner - gown care responded with the following comments:

Daniele

You are very kind. It was a pleasure working with you. I can not do what I do without the excellent support I get from the owners of Oakwood and the support of all the Oakwood staff.
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ece2
Wedding:
9/20/2008
5.0/5.0
wonderful, knowledgable, perfect delivery, flexible, fantastic
wonderful, knowledgable, perfect delivery, flexible, fantastic
wonderful, knowledgable, perfect delivery, flexible, fantastic Read less
Services Used: Dress & Attire
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Barbara
Wedding:
7/19/2014
4.9/5.0
It is my pleasure to share my experience at Oakwood Cleaners (3 locations/Nashville metro) having the opportunity to observe a bridal gown cleaning and muslin preservation, a natural eco-friendly way to properly preserve wedding memories.

The intake and approval process is so thorough that after thoroughly inspecting the gown for tears, rips, stains, spots, even pin holes from safety pins, etc., it is then hand-sketched highlighting any areas that the cleaning experts need to be aware of to achieve optimal success in cleaning the gown.

During the muslin preservation process, the bridal gown specialist nets her hair and wears cotton gloves to prevent any body oils from being passed to the gown while it’s being preserved. Oakwood Cleaners are true wedding gown specialists and experts. The intensive labor required is truly a labor of love and artistry above and beyond the science.
It is my pleasure to share my experience at Oakwood Cleaners (3 locations/Nashville metro) having the opportunity to Read more...
It is my pleasure to share my experience at Oakwood Cleaners (3 locations/Nashville metro) having the opportunity to observe a bridal gown cleaning and muslin preservation, a natural eco-friendly way to properly preserve wedding memories.

The intake and approval process is so thorough that after thoroughly inspecting the gown for tears, rips, stains, spots, even pin holes from safety pins, etc., it is then hand-sketched highlighting any areas that the cleaning experts need to be aware of to achieve optimal success in cleaning the gown.

During the muslin preservation process, the bridal gown specialist nets her hair and wears cotton gloves to prevent any body oils from being passed to the gown while it’s being preserved. Oakwood Cleaners are true wedding gown specialists and experts. The intensive labor required is truly a labor of love and artistry above and beyond the science. Read less
Services Used: Dress & Attire, Unique Services
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susan
Wedding:
7/13/2013
4.9/5.0
My daughters wedding was in Brentwood so we contacted Oakwood Cleaners at their Mallory Lane, Franklin location. Professional staff and they did a great job. The wedding was in the summer, a very busy time of year...be sure to contact them well in advance of your special day!
My daughters wedding was in Brentwood so we contacted Oakwood Cleaners at their Mallory Lane, Franklin location. Read more...
My daughters wedding was in Brentwood so we contacted Oakwood Cleaners at their Mallory Lane, Franklin location. Professional staff and they did a great job. The wedding was in the summer, a very busy time of year...be sure to contact them well in advance of your special day! Read less
Services Used: Dress & Attire
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Adrienne
Wedding:
10/7/2009
4.9/5.0
I had bought a dress at a sample sale that needed a lot of alterations and cleaning. (I had someone else do the alterations) The gown was silk organza and had some dirt spots, a few drips from being in the store, and Oakwood got everything out. Oakwood even called to let me know ahead of time they were working on the spots on my dress and really trying to get them out. My gown was pressed perfectly and provided to me on a form with a new garment bag, and I was so thrilled when I saw it!! The cost is expensive, but I would not trust any other cleaner to work on a silk wedding gown.
I had bought a dress at a sample sale that needed a lot of alterations and cleaning. (I had someone else do the Read more...
I had bought a dress at a sample sale that needed a lot of alterations and cleaning. (I had someone else do the alterations) The gown was silk organza and had some dirt spots, a few drips from being in the store, and Oakwood got everything out. Oakwood even called to let me know ahead of time they were working on the spots on my dress and really trying to get them out. My gown was pressed perfectly and provided to me on a form with a new garment bag, and I was so thrilled when I saw it!! The cost is expensive, but I would not trust any other cleaner to work on a silk wedding gown. Read less
Services Used: Dress & Attire
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awk0228
Wedding:
2/28/2009
4.9/5.0
Oakwood Cleaner was amazing. My dress was perfect and they worked with me to get all the changes exactly as I wanted them. I am going to take my dress back there for cleaning and preservation.
Oakwood Cleaner was amazing. My dress was perfect and they worked with me to get all the changes exactly as I wanted them. Read more...
Oakwood Cleaner was amazing. My dress was perfect and they worked with me to get all the changes exactly as I wanted them. I am going to take my dress back there for cleaning and preservation. Read less
Services Used: Dress & Attire
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Katie
Wedding:
7/12/2014
4.8/5.0
My dress was taken very well care of and cleaned beautifully. It's pricey, but I don't know that you could get it for much cheaper anywhere else, so just be prepared to pay for the service. They ask for four weeks to clean your dress. I gave them eight, assuming I'd get it back after about four. She took down the date three days before my wedding as the "NEED BY" date and after calling to see if it was ready four days before, found out I couldn't have had it any sooner because it was still being worked on. I think they might have had a lot of rush jobs at the time, so mine got less priority, which was fine. They weren't late and the job was well done, but give them plenty of time.
My dress was taken very well care of and cleaned beautifully. It's pricey, but I don't know that you could get it for much Read more...
My dress was taken very well care of and cleaned beautifully. It's pricey, but I don't know that you could get it for much cheaper anywhere else, so just be prepared to pay for the service. They ask for four weeks to clean your dress. I gave them eight, assuming I'd get it back after about four. She took down the date three days before my wedding as the "NEED BY" date and after calling to see if it was ready four days before, found out I couldn't have had it any sooner because it was still being worked on. I think they might have had a lot of rush jobs at the time, so mine got less priority, which was fine. They weren't late and the job was well done, but give them plenty of time. Read less
Services Used: Dress & Attire
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Melinda
Wedding:
5/10/2014
4.8/5.0
Prior to my wedding I took my bridal portraits and even though we tried very hard to keep my dress from getting dirty - it did end up with small mud spot on the train. A friend recommended Oakwood Cleaners to me. I used the Cool Springs location to drop off & pick up as it's close to my office but I believe the dress was actually taken somewhere else to be cleaned. It took about 2 weeks time which was fine with me & when I picked it up I was very happy to see that the spot was gone and my dress looked good as new. I really enjoyed working with Oakwood Cleaners. They worked with me on the pricing & timeline and were always very responsive when I contacted them with any questions. I would definitely recommend Oakwood Cleaners to friends in the future & would use them again myself.
Prior to my wedding I took my bridal portraits and even though we tried very hard to keep my dress from getting dirty - it Read more...
Prior to my wedding I took my bridal portraits and even though we tried very hard to keep my dress from getting dirty - it did end up with small mud spot on the train. A friend recommended Oakwood Cleaners to me. I used the Cool Springs location to drop off & pick up as it's close to my office but I believe the dress was actually taken somewhere else to be cleaned. It took about 2 weeks time which was fine with me & when I picked it up I was very happy to see that the spot was gone and my dress looked good as new. I really enjoyed working with Oakwood Cleaners. They worked with me on the pricing & timeline and were always very responsive when I contacted them with any questions. I would definitely recommend Oakwood Cleaners to friends in the future & would use them again myself. Read less
Services Used: Dress & Attire
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Kathy
Wedding:
4/28/2012
4.8/5.0
Your seamstress is amazing. You have a real jewel there!
Your seamstress is amazing. You have a real jewel there!
Your seamstress is amazing. You have a real jewel there! Read less
Services Used: Dress & Attire
Oakwood The Greener Cleaner - gown care responded with the following comments:

Thank you so much Kathy. We think the world of her!
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alisonandchuck
Wedding:
11/12/2011
4.8/5.0
I had my wedding dress fitted at Oakwood and everyone was amazing and very professional! I would recommend them to any bride!
I had my wedding dress fitted at Oakwood and everyone was amazing and very professional! I would recommend them to any Read more...
I had my wedding dress fitted at Oakwood and everyone was amazing and very professional! I would recommend them to any bride! Read less
Services Used: Dress & Attire
Oakwood The Greener Cleaner - gown care responded with the following comments:

Thank you so much Alison! Your a doll. Enjoy your future with Chuck!
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Chandra
Wedding:
10/11/2009
4.8/5.0
On the day of my wedding, I spilled pumpkin spice martini down the front of my dress, which had tons of beading and unusual fabric. I was frantic about whether the stain would come out for my two pending photo shots one month after the wedding (i.e., a bridal portrait session and a "day after session"). Two days after our wedding, I went to Oakwood Cleaners and was told it would be $311 dollars to clean my dress (yikes). I was immediately turned off, but bit the bullet anyway and went through with it. Two weeks later I had a beautiful, strikingly white gown that looked like I had never worn it. It seriously looked brand new! I was over the moon thrilled and had two successful photo shoots in my perfectly clean dress. It was pricey, but the outcome made it all worth it. I highly recommend Oakwood Cleaners! I'm actually going there this weekend to do one final clean before preserving my dress w/Oakwood (they do that too). I trust them completely and have also recommended them to friends looking to preserve their wedding gowns.
On the day of my wedding, I spilled pumpkin spice martini down the front of my dress, which had tons of beading and Read more...
On the day of my wedding, I spilled pumpkin spice martini down the front of my dress, which had tons of beading and unusual fabric. I was frantic about whether the stain would come out for my two pending photo shots one month after the wedding (i.e., a bridal portrait session and a "day after session"). Two days after our wedding, I went to Oakwood Cleaners and was told it would be $311 dollars to clean my dress (yikes). I was immediately turned off, but bit the bullet anyway and went through with it. Two weeks later I had a beautiful, strikingly white gown that looked like I had never worn it. It seriously looked brand new! I was over the moon thrilled and had two successful photo shoots in my perfectly clean dress. It was pricey, but the outcome made it all worth it. I highly recommend Oakwood Cleaners! I'm actually going there this weekend to do one final clean before preserving my dress w/Oakwood (they do that too). I trust them completely and have also recommended them to friends looking to preserve their wedding gowns. Read less
Services Used: Dress & Attire
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violet
Wedding:
8/14/2009
4.8/5.0
I was incredibly satisfied with my wedding dress alterations done at Oakwood Cleaners. They were quick, friendly, easy to work with, and did very quality work -- my dress fit perfectly and she even touched up a lot of little things I hadn't noticed at first that resulted from me buying a gown off the rack. Couldn't have asked for a better result!
I was incredibly satisfied with my wedding dress alterations done at Oakwood Cleaners. They were quick, friendly, easy to Read more...
I was incredibly satisfied with my wedding dress alterations done at Oakwood Cleaners. They were quick, friendly, easy to work with, and did very quality work -- my dress fit perfectly and she even touched up a lot of little things I hadn't noticed at first that resulted from me buying a gown off the rack. Couldn't have asked for a better result! Read less
Services Used: Dress & Attire
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Catherine
Wedding:
6/6/2009
4.8/5.0
Oakwood did a fabulous job cleaning, pressing and altering my dress. I would COMPLETELY trust everything they do and if I had a special occasion dress or outfit, they would be the place to go. They were quite expensive, however they're work is first-rate. Just know going in you will get a GREAT product, but at a high price.
Oakwood did a fabulous job cleaning, pressing and altering my dress. I would COMPLETELY trust everything they do and if I Read more...
Oakwood did a fabulous job cleaning, pressing and altering my dress. I would COMPLETELY trust everything they do and if I had a special occasion dress or outfit, they would be the place to go. They were quite expensive, however they're work is first-rate. Just know going in you will get a GREAT product, but at a high price. Read less
Services Used: Dress & Attire
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emilnes
Wedding:
4/18/2009
4.8/5.0
They were very helpful, and got my dress to fit perfectly despite all of the boning and complicated details that had to be taken apart to hem the bottom.
They were very helpful, and got my dress to fit perfectly despite all of the boning and complicated details that had to be Read more...
They were very helpful, and got my dress to fit perfectly despite all of the boning and complicated details that had to be taken apart to hem the bottom. Read less
Services Used: Dress & Attire
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Nvillelady
Wedding:
11/8/2008
4.8/5.0
They did a great job altering my dress and were so nice.
They did a great job altering my dress and were so nice.
They did a great job altering my dress and were so nice. Read less
Services Used: Dress & Attire
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Keesha
Wedding:
5/7/2011
4.5/5.0
They did a great job with my cleaning and preserving my dress! A little too expensive but I wanted my dress to last forever.
They did a great job with my cleaning and preserving my dress! A little too expensive but I wanted my dress to last Read more...
They did a great job with my cleaning and preserving my dress! A little too expensive but I wanted my dress to last forever. Read less
Services Used: Dress & Attire
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MDaugherty
Wedding:
5/9/2009
4.5/5.0
They did such a great job with my dress. There were some problems with scheduling initially, but mostly because I waited until the last minute. I totally recommend these people- they did great!
They did such a great job with my dress. There were some problems with scheduling initially, but mostly because I waited Read more...
They did such a great job with my dress. There were some problems with scheduling initially, but mostly because I waited until the last minute. I totally recommend these people- they did great! Read less
Services Used: Dress & Attire
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tempieds
Wedding:
5/2/2009
4.4/5.0
The lady who did my alterations was absolutely amazing!!!!
The lady who did my alterations was absolutely amazing!!!!
The lady who did my alterations was absolutely amazing!!!! Read less
Services Used: Unique Services
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Katelyn
Wedding:
7/13/2013
4.3/5.0
Gosh, so many mixed feelings about Oakwood Cleaners. I worked directly with Rhonda before my wedding to prepare to have my dress steamed. I was coming in to Nashville from out of town the Wednesday before my wedding. We discussed via phone and email the process and I felt so confident about it all.

On the Wednesday before I took the dress in to their White Bridge location. The employee there was fabulous. She took out my dress, complimented it over and over and used the white gloves to inspect it and make her recommendations. She quoted me a price, and I left the dress. After, Rhonda even called to check in on me. Wonderful!

From the beginning, we had planned for my father to pick up my dress the morning of the wedding. I called on both Thursday and Friday to confirm this plan (and check to see if the dress had been done early, which they thought it may be).

Unfortunately on Saturday morning when my Dad arrived, they had no record of my dress. They said my name wasn’t in the system, no notes about him picking up a dress, and my dress was nowhere to be found. My Dad called me in a panic, which led to a seriously stressful half an hour trying to get a hold of Rhonda without going into total bridezilla mode. I finally just asked my Dad to see if he could look around in the back, and he was able to quickly spot my dress and take it with him.

The work Oakwood did was incredible – my dress looked great. It is super unfortunate that the mix-up Saturday morning occurred, because it’s hard not to look back and think about how much stress it caused on my wedding day.

I would still recommend them, but would guide brides to work with them as early as possible and ensure the dress is back in your hands before your wedding day.
Gosh, so many mixed feelings about Oakwood Cleaners. I worked directly with Rhonda before my wedding to prepare to have my Read more...
Gosh, so many mixed feelings about Oakwood Cleaners. I worked directly with Rhonda before my wedding to prepare to have my dress steamed. I was coming in to Nashville from out of town the Wednesday before my wedding. We discussed via phone and email the process and I felt so confident about it all.

On the Wednesday before I took the dress in to their White Bridge location. The employee there was fabulous. She took out my dress, complimented it over and over and used the white gloves to inspect it and make her recommendations. She quoted me a price, and I left the dress. After, Rhonda even called to check in on me. Wonderful!

From the beginning, we had planned for my father to pick up my dress the morning of the wedding. I called on both Thursday and Friday to confirm this plan (and check to see if the dress had been done early, which they thought it may be).

Unfortunately on Saturday morning when my Dad arrived, they had no record of my dress. They said my name wasn’t in the system, no notes about him picking up a dress, and my dress was nowhere to be found. My Dad called me in a panic, which led to a seriously stressful half an hour trying to get a hold of Rhonda without going into total bridezilla mode. I finally just asked my Dad to see if he could look around in the back, and he was able to quickly spot my dress and take it with him.

The work Oakwood did was incredible – my dress looked great. It is super unfortunate that the mix-up Saturday morning occurred, because it’s hard not to look back and think about how much stress it caused on my wedding day.

I would still recommend them, but would guide brides to work with them as early as possible and ensure the dress is back in your hands before your wedding day. Read less
Services Used: Dress & Attire
Oakwood The Greener Cleaner - gown care responded with the following comments:

Oh my gosh Katelyn, it appears that I, Rhonda caused that mess. I had mistakenly put your name in backwards with your first name as your last name so that is why they could not find it in the system. I truly apologize for not being available to you and for making that error. Thank you for your kind words after that experience. Congratulations on your marriage.
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Erin
Wedding:
8/1/2015
4.0/5.0
I brought two gowns into Oakwood for their restoration services, which I'd heard were top-notch. One dress was from 1990 the other from 1950. I was unable to convince the employees that the dress from 1990 (which had yellowed thoroughly) was supposed to be white (even though the bride who wore it first swore up and down it was), and they said it would be $1,000 just for them to try to restore it, so we took it somewhere else that did it for under $400.
BUT they did a PHENOMENAL job on the 1950 dress. This dress was handmade, and only worn once, but there was a significant break in the lace in the back of the dress. The repair took a little longer than anticipated, but they were actually able to replace the lace, rather than just stitch it up. You can't even tell it was ever ripped!

I'd give my confidence in their restorations department a thumbs down, but their cleaning/alterations department a BIG thumbs up.
I brought two gowns into Oakwood for their restoration services, which I'd heard were top-notch. One dress was from 1990 Read more...
I brought two gowns into Oakwood for their restoration services, which I'd heard were top-notch. One dress was from 1990 the other from 1950. I was unable to convince the employees that the dress from 1990 (which had yellowed thoroughly) was supposed to be white (even though the bride who wore it first swore up and down it was), and they said it would be $1,000 just for them to try to restore it, so we took it somewhere else that did it for under $400.
BUT they did a PHENOMENAL job on the 1950 dress. This dress was handmade, and only worn once, but there was a significant break in the lace in the back of the dress. The repair took a little longer than anticipated, but they were actually able to replace the lace, rather than just stitch it up. You can't even tell it was ever ripped!

I'd give my confidence in their restorations department a thumbs down, but their cleaning/alterations department a BIG thumbs up. Read less
Services Used: Dress & Attire
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Rachel
Wedding:
5/17/2014
3.2/5.0
Oakwood is by far the premiere bridal cleaning service in Nashville- they were recommended by several trusted friends. Initially my experience was frustrating- I only needed my dress to be pressed, and they said they could have it done within three weeks, but after my dress came back from the woman who did the alterations (who rushed the job to meet their three-week timeline) they said the window was now four weeks and I would get my dress back only a day or two before the wedding.

So, I found a backup JCrew gown on Ebay just in case and sent the original dress in to get pressed. The dress was brand new and did not need to be cleaned, even though their staff tried to talk me into it. When the dress was ready, I went to pick it up and all of the creases that were there initially were still there.

After some back and forth they agreed to give it another try and were successful in getting the dress perfectly pressed and to me within 4 days of the wedding. Their prices are definitely bridal- just pressing was over $200- but the end result was perfect, and even with the issues, I would recommend Oakwood and use them again.
Oakwood is by far the premiere bridal cleaning service in Nashville- they were recommended by several trusted friends. Read more...
Oakwood is by far the premiere bridal cleaning service in Nashville- they were recommended by several trusted friends. Initially my experience was frustrating- I only needed my dress to be pressed, and they said they could have it done within three weeks, but after my dress came back from the woman who did the alterations (who rushed the job to meet their three-week timeline) they said the window was now four weeks and I would get my dress back only a day or two before the wedding.

So, I found a backup JCrew gown on Ebay just in case and sent the original dress in to get pressed. The dress was brand new and did not need to be cleaned, even though their staff tried to talk me into it. When the dress was ready, I went to pick it up and all of the creases that were there initially were still there.

After some back and forth they agreed to give it another try and were successful in getting the dress perfectly pressed and to me within 4 days of the wedding. Their prices are definitely bridal- just pressing was over $200- but the end result was perfect, and even with the issues, I would recommend Oakwood and use them again. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
1.6/5.0
I had heard so many good things about Wedding Gowns preservation and that Oakwood Cleaners was the way to go. The closest location was about 1 hr 1/2 away , but I decided that it was worth the time and money to preserve my custom made gown. It was dropped off at the end of November 2013 with a pick up at the first of March . Here it is almost the end of March 2014 and my gown is STILL not done. I understand how some companies can fall behind , which is understandable but the fact that I never received ANY phone calls, updates etc. I had to call multiple times to question where my gown was - always receiving the same answer they they were not sure why it isn't done , they will check the status and call me back .
I never received a call back! I was always the one to make the phone call.
They would keep telling me to try back again next week.
I called today to check the status again - being that it is a month late . I was told that my gown was not at the factory , nor at their store . THEY WOULD HAVE TO FIND IT!! Why is my gown lost exactly?! It was eventually found about 2 hours away at another location. Pickup date - still to be determined .
Moral of the story. Do NOT trust this company with something as special as your wedding gown. They did not take care of my gown to my expectations for the price of $700 for preservation - I was expecting way more than this AWFUL customer service .
I had heard so many good things about Wedding Gowns preservation and that Oakwood Cleaners was the way to go. The closest Read more...
I had heard so many good things about Wedding Gowns preservation and that Oakwood Cleaners was the way to go. The closest location was about 1 hr 1/2 away , but I decided that it was worth the time and money to preserve my custom made gown. It was dropped off at the end of November 2013 with a pick up at the first of March . Here it is almost the end of March 2014 and my gown is STILL not done. I understand how some companies can fall behind , which is understandable but the fact that I never received ANY phone calls, updates etc. I had to call multiple times to question where my gown was - always receiving the same answer they they were not sure why it isn't done , they will check the status and call me back .
I never received a call back! I was always the one to make the phone call.
They would keep telling me to try back again next week.
I called today to check the status again - being that it is a month late . I was told that my gown was not at the factory , nor at their store . THEY WOULD HAVE TO FIND IT!! Why is my gown lost exactly?! It was eventually found about 2 hours away at another location. Pickup date - still to be determined .
Moral of the story. Do NOT trust this company with something as special as your wedding gown. They did not take care of my gown to my expectations for the price of $700 for preservation - I was expecting way more than this AWFUL customer service . Read less
Services Used: Dress & Attire
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Private User
Wedding:
5/25/2013
0.9/5.0
I brought my couture wedding gown to Oakwood a few months after my wedding to be cleaned, have a small hole from the bustling repaired, and some bead work secured that had begun to come loose. I was quoted 2 months, my credit card put on file, and assured that it would be done.
Today, the scheduled day for my pickup, I was very excited to get my gown back. Upon arriving at the Cool Springs location the girl behind the counter seemed confused that I was there to pick up a gown. She said they didn't have any gowns. I could see it from where I was standing, so she brought it up. I inspected the gown to find that NONE of the promised repairs were done. I was told the manager would call me the next day.
After further thought, I returned and asked for my gown back so that I could have the repairs done elsewhere. Low and behold the manager was in. This manager then looked my order up in the computer while looking at the dress and said "There must have been 2 holes as it's marked in the computer as complete." There was only one hole and it wasn't touched. That makes me think the seamstress couldn't find the hole, or didn't want to do it and just marked it complete.
Upon asking why the bead work wasn't repaired as promised I was told that bead work is $65/hour and that the girl who promised me that is no longer with them. My phone number is on file with them, and in 2 months they couldn't pick up a phone to tell me this.
The manager who I spoke with, Rachel, was very patient and seemed understanding, but I am just not even remotely satisfied with any of the answers or solutions offered to me. In 2 months they couldn't repair a small hole or call me to remedy their employee's misquote.
I brought my couture wedding gown to Oakwood a few months after my wedding to be cleaned, have a small hole from the Read more...
I brought my couture wedding gown to Oakwood a few months after my wedding to be cleaned, have a small hole from the bustling repaired, and some bead work secured that had begun to come loose. I was quoted 2 months, my credit card put on file, and assured that it would be done.
Today, the scheduled day for my pickup, I was very excited to get my gown back. Upon arriving at the Cool Springs location the girl behind the counter seemed confused that I was there to pick up a gown. She said they didn't have any gowns. I could see it from where I was standing, so she brought it up. I inspected the gown to find that NONE of the promised repairs were done. I was told the manager would call me the next day.
After further thought, I returned and asked for my gown back so that I could have the repairs done elsewhere. Low and behold the manager was in. This manager then looked my order up in the computer while looking at the dress and said "There must have been 2 holes as it's marked in the computer as complete." There was only one hole and it wasn't touched. That makes me think the seamstress couldn't find the hole, or didn't want to do it and just marked it complete.
Upon asking why the bead work wasn't repaired as promised I was told that bead work is $65/hour and that the girl who promised me that is no longer with them. My phone number is on file with them, and in 2 months they couldn't pick up a phone to tell me this.
The manager who I spoke with, Rachel, was very patient and seemed understanding, but I am just not even remotely satisfied with any of the answers or solutions offered to me. In 2 months they couldn't repair a small hole or call me to remedy their employee's misquote. Read less
Services Used: Dress & Attire
Oakwood The Greener Cleaner - gown care responded with the following comments:

Hello. Thank you for making us aware of this situation. At Oakwood Cleaners we pride ourselves on quality and customer service. We will be looking into this event, meeting with those employees involved and taking action to make sure this kind of thing does not happen again.
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Anonymous
Wedding:
1+ year ago
0.6/5.0
I was recommended Oakwood Cleaners by a good friend whose daughter's wedding dress was heavily soiled with dirt and wine and came back looking great.
My daughter's dress was lightly soiled on the hem from the dance floor. Even the employee at Oakwood remarked that it had little soil.
Yet I was charged over $300 and when I picked it up, it looked like it hadn't been cleaned.
Hugely disappointed.
I was recommended Oakwood Cleaners by a good friend whose daughter's wedding dress was heavily soiled with dirt and wine Read more...
I was recommended Oakwood Cleaners by a good friend whose daughter's wedding dress was heavily soiled with dirt and wine and came back looking great.
My daughter's dress was lightly soiled on the hem from the dance floor. Even the employee at Oakwood remarked that it had little soil.
Yet I was charged over $300 and when I picked it up, it looked like it hadn't been cleaned.
Hugely disappointed. Read less
Services Used: Dress & Attire

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73 WHITE BRIDGE ROAD, NASHVILLE, TN 37205 See On Map
 
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