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Ocones The Wedding Specialist

Ft. Worth , TX

LOCATION

6400 Camp Bowie Boulevard , Suite C
Ft. Worth, TX US 77380 (map)

WEBSITE

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Dress & Attire

REVIEWS

3.5
out of 5.0
3.6/5.0
3.4/5.0
3.4/5.0
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3.3/5.0
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Anonymous
Wedding:
1+ year ago
0.6/5.0
UNBELIEVABLE!!!!! How this "upscale" bridal boutique has stayed in business for this many years is ridiculous! From the day after I wrote a check for thousands of dollars for my daughters wedding dress and all 8 of the bridesmaids dresses, Mrs. Ocone and her staff have been NOTHING but rude. Now that they have decided to close their doors, they have completely stopped working with their customers that still have unfinished business with them. They deserve to close!!!! They owe me and several others lots. I hope no one else is going through the same situation that my daughter and her wedding party is.
Services Used: Dress & Attire
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Danielle
Wedding:
12/28/2012
3.5/5.0
I would like to start by saying that my wedding dress was stunning once it was finished. It was absolutely goreous and perfectly fitted, and it cost less than $2,000. All of the staff was very courteous and very nice every time I visited the boutique.

For the not as great aspect of it, it took six fittings for them to get the dress to fit right. I had not gained or lost any weight since it was bought. I think their seamstess is a bit swamped because the first couple times we went in there for a "fitting" it looked like nothing had been done. I'm a pretty understanding person, but I literally didn't have my gown ready to wear until the day before my wedding.

The dress turned out great, but I really don't know if I would use them again because of the all the stress over the dress not fitting.
Services Used: Dress & Attire
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Lori
Wedding:
10/27/2012
5.0/5.0
Ocones saved me. With 4 weeks til my wedding and my dress from Terry Costa was ruined...Ocones saved me. I had to buy off the rack since my wedding date was fast approaching, their semstress did an amazing job and the dress looked like it was made for me. They really do go above and beyond to make sure your wedding dress turns out great!
Services Used: Dress & Attire
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Brooke
Wedding:
10/5/2012
4.5/5.0
I came to this location with just my mom and we found the dress! It was wonderful and since no one else was in the store, the staff was so helpful! Lydia was the one to help me and she let me go around and see it in all the different lights and even had me in the window display to see it with the sunlight. It was a great experience and they were very helpful about all the steps needed after to get the dress altered. Mary was great at all of the alterations and was very quick to fix anything that we needed.
Services Used: Dress & Attire
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Haley
Wedding:
9/29/2012
5.0/5.0
I found THE DRESS at Ocones after searching all over the metroplex. I gave them my budget and they helped me find the perfect dress that was not outrageously expensive. I loved that they were not pushy and did not try to get me to buy everything to go with my dress. The dress needed some extensive alterations and they made it fit perfectly even though I was losing weight along the way!!
Services Used: Dress & Attire
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Shelby
Wedding:
9/15/2012
5.0/5.0
Ocones was amazing! They did not have the dress I wanted in the store, so they special ordered it for me. They did an excellent job with alterations, and Always had my dress perfectly steamed and ready when I needed to pick it up! All the ladies in the shop are wonderful!!
Services Used: Dress & Attire
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camparson
Wedding:
3/3/2012
0.0/5.0
I would NEVER recommend Ocones Bridal Shop to any bride unless she had tried every other shop in the WORLD and had no luck. The do carry beautiful dresses and some at good prices but only go there if you don't mind that they NEVER remember who you are and are very unwilling to go out of their way for you if you have an emergency. I bought 2 bridesmaids dresses and my bridal dress within 3 months of each other and they never recognized my name or face, even when I picked the bridal dress up for the final time!! The only wonderful thing about his place is Mary, the lady who works in the back doing alterations. She is a wonderful seamstress and made my dress work for me even when I found out I was 3 months pregnant and getting too big for it! I found I had to go around the front desk and call or talk to Mary directly and then I FINALLY got the quality customer service I felt ANY bride should deserve! Also, I asked 6 months before the wedding to pay for all of the alterations I would need. They said I could, but when I went into get the fitting done they charged me $184 more for alterations for the hem and bustle which angered me so much because if anything those are the two alterations you know from the beginning of buying a dress that you will need!! I was NOT happy and if I could do it again, I would never have even looked at Ocones. Please only go there as a last resort!!
Services Used: Dress & Attire
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Kristen H.
Wedding:
6/4/2011
1.1/5.0
I used Ocones for my bridesmaid's dresses. When I called to get a price quote, they had the best deal and were very nice. My girl's went in and tried on, called in their measurements, and one being nine months pregnant just called in her actual dress size based on her wedding gown. This store could not get their act together!! I made sure to set up all of the girls names and information. We also paid for half of the girl's dresses. This was way too difficult for the Ocones staff! They over charged, undercharged, and didn't even know who my bridesmaids were half the time. I think I had the same talk with them ten times. The best part was that EVERYdress came in way too big and needed a lot of alterations. When I called about this, Mrs. Ocone was very rude and on the defense. I know that my tone of voice was very kind and I only asked what would need to be done about alterations. She said this was not a custom fit dress and would not fit the girls anyways. May I add this was over a $200 dress. My wedding gown was also not custom fit and it fit me like a glove! All in all, this was a horrible experience and I am heart broken that I will have to remember this when I look back at my wedding. Do not use them! It seems that many people have had the same experience!
Services Used: Dress & Attire
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TanyaC
Wedding:
4/3/2010
2.2/5.0
They have an amazing selection of dresses but their customer service is not the best. I felt like they were nice to me until I paid for the dress and then everything became a hassle for them. I went in for 3 or 4 fittings and had them steam my dress before my wedding day and on the day of the wedding my dress was very wrinkled and there was even a tear in the lace of my dress that we had to fix with a saftey pin! They were not accommodating at all, when I found bridesmaid dresses I liked they were so rigid about giving me a discount. I had purchased my wedding gown, veil, and slip through them I just thought they would be a little nicer about offering me a discount on the overpriced dresses. Later I found the exact same bridesmaid dress by the same designer at a bridal store in Burleson for $100 less than Ocones was charging me AND they gave me a 10% discount because I was ordering 6 of them:-) If I had to do it all over again I would not have purchased my dress through Ocones they were way too expensive, not professional, and very inflexible.
Services Used: Dress & Attire
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jag7
Wedding:
10/10/2009
2.7/5.0
I loved my dress, but they measured me and then ordered a dress 2 sizes too big. I had to wait 4 and a half months for a dress that had to be taken in two sizes!!! They wanted to make more money off of me for alterations. I took it elsewhere. That was extremely upsetting that they did that. Why measure someone if you aren't going to order their size?
Services Used: Dress & Attire
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mrsbb09
Wedding:
6/6/2009
2.8/5.0
I found the perfect dress at Ocones, but I would not recommend this place to my friends. It took longer than I was told to get my dress in. Alterations were quoted incredibly too high, and I found someone else to do them for a fraction of the price and it looked perfect. Veils were way too expensive, and I also found someone else to customize my veil. The mother-of-the-bride dresses were few and too formal.
However, they offer a great selection of wedding dresses.
Services Used: Dress & Attire
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jessijames
Wedding:
11/8/2008
4.2/5.0
They were very nice and not extremely over priced but I felt after I bought my wedding dress that I was a hassle.
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
The string treo and DJ were fantastic... perfect!
Services Used: Ceremony Music, DJ
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lamma
Wedding:
9/27/2008
4.2/5.0
I had such a great experience with their staff. They did a great job giving me personal attention and were extremely helpful in finding dressed during my "trying on" stage. They also did a great job of calling me to notify me of when my dress would arrive. The greatest part was that they did not call to pester me when I was still making a decision on choosing a dress.
Services Used: Dress & Attire
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Valerie
Wedding:
9/5/2008
4.8/5.0
I bought a Sottero and Midglea from Ocones. I have always wanted to use Ocones, I was overall very pleased. They had the dress of my dreams and were very helpful. The only issue is that on the train when it was hemmed was a bit uneven. It was not completely blatant, but it did not fall correctly. The only people that noticed were my mom and I, so that is why I only knocked off half a star...it wasn't a big deal but it was still a mistake that should not have been made. We only discovered the issue until 3 days before the wedding so we didn't want to add stress to an already stressful time by making a scene about it. Other than that, this is a great wedding dress shop!
Services Used: Dress & Attire
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C
Wedding:
5/17/2008
2.9/5.0
Positives: Essie was a great sales person - and I found the perfect dress at Ocones. I was planning my wedding in 5 months and the dress fit off the rack and I purchased that one. Needed minor alterations and Mary is an excellent seamstress. I bought my wedding jewelry there - a bit pricey but I was pleased with it.

Negatives: We bought our flower girl dress there (chose a cheaper option for bridesmaid dresses because they are overpriced). After we purchased it we realized it really wasn't what we wanted and tried to return it. Mrs. Ocone was horribly rude to my mother and told us they wouldn't DARE consider taking it back - treated us as scum for attempting to ask. Since it had only been 2 days since purchase, tags still on, and we had spent over $2500 at the store we didn't think it would be an issue. Every time we went back in the store for alterations and final fitting, Mrs. Ocone would not even acknowledge us with a hello.

I graduated from TCU's Entrepreneurship school - rule number 1 - your customers are the reason you exist - don't treat them poorly!
Services Used: Dress & Attire
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Lacie
Wedding:
5/3/2008
5.0/5.0
After a search in all of Dallas' "finest" bridal gown boutiques, I finally found the "one" at Ocone's. I literally had to stop myself from buying two wedding gowns! They also outfitted my bridesmaids in the most beautiful blue cocktail dresses. I got SO many compliments on my dress, my veil, and even my bustle for the dress! My girls loved their dresses too...they were perfect for a May outside wedding!
Services Used: Dress & Attire
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Jennifer
Wedding:
4/19/2008
4.9/5.0
Lydia was willing to bend over backwards to make sure I was happy and had everything I needed. From the initial dress search to the alterations, they were all great over there - very helpful and knowledgable.
Services Used: Dress & Attire
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Becky
Wedding:
12/1/2007
4.7/5.0
Very helpful in finding a flattering dress. They make you feel special and are very curteous. Mary turned around alterations quickly and did a wonderful job.
Services Used: Dress & Attire
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nicoler
Wedding:
10/13/2007
3.2/5.0
I loved the dress I purchased at Ocone's. However, I was a bit frustrated with their sales staff. ALL of the dresses are like size 4, so if you are not (I'm a size 10), they make you feel like nothing fits. They also hassled me a bit about the alterations. I had a short timeline (I bought my dress in June for an October wedding) and they made me feel like I would never get it altered in time. Everything worked out fine, but when you are buying an expensive dress for your wedding, you want people to be positive. I would recommend it simply because it's a small shop and they have unique dresses. Just beware if you are not a size 4!
Services Used: Dress & Attire
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Robley
Wedding:
7/28/2007
2.2/5.0
This shop sucks you in until you pay for your dress, and then the customer service is absolutely terrible!!! I was so disappointed in the way the customer service changed. I loved the woman who helped me find my dress (which I still love, it's not the dress' fault it came from such a heinous place!), until I went back and she never even acknowledged me. Also, we were going to buy the bridesmaids' dresses here in addition to my bridal gown, but that was when we believed they were being sold for $225, like it said on the price tag. When we went back, not only had the price been raised, there were TWO different price tags on the dress, one for $275 and the other for $285. Not only did they deny having had the original price of $225, but they had the audacity to say that they NEVER change their prices!!! There were 2 different prices on the same dress!!! This is just an example of a horrible business practice.

After we had paid for the dress and had to return for fittings we could never find anyone around to help us. We would wander around looking for someone just to get the seamstress for us (she is the only person there that is worth the time and does amazing work, too bad she works at Ocone's) or so we could finish paying. They also lie when you are trying on dresses (i.e., before they have your money), telling you that alterations are "free after the first time," etc., and then when you actually have to have alterations they charge you even if something wasn't done right and it was their fault!!

So just beware - you may end up with a beautiful dress, but the stress they cause you in trying to get that dress is not worth it - you can get the same dresses and MUCH better customer service at other boutiques in the Dallas/Ft. Worth area.
Services Used: Dress & Attire
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Leyna
Wedding:
6/30/2007
5.0/5.0
I adore Ocones.
They did a fabulous job helping me find my dream dress.
Not to mention the AMAZING AMAZING seamstress who helps out in so many great ways!!! :)
Services Used: Dress & Attire
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Rachel
Wedding:
5/26/2007
4.8/5.0
Loved my dress! Great staff and beautiful dresses!!
Services Used: Dress & Attire
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Tori
Wedding:
3/10/2007
4.0/5.0
After shopping at a variety of shops and price points, I found "the dress" at Ocone's. The ladies were very accomodating and patient throughout the process. A couple of snags with the alterations, but nothing so major that I would not buy from them again!
Services Used: Dress & Attire
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Courtney
Wedding:
12/1/2006
0.2/5.0
Getting my dress from Ocone's was the biggest mistake in all of my wedding planning. I loved my dress, but they were unwilling to work with me. The customer service was deplorable.
Services Used: Dress & Attire
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Jennifer
Wedding:
11/16/2006
3.8/5.0
Overall, we had a positive experience with Ocone's. However, there were times that the communication was lacking. In the end, they provided me with a beautiful wedding dress and bridesmaid dresses and did perfect alterations for all of us. We lived in Dallas and drove all the way across the metroplex just to patronize Ocone's. I'd definitely recommend them.
Services Used: Dress & Attire

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6400 Camp Bowie Boulevard , Suite C, Ft. Worth, TX 77380 See On Map
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