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Omni Richmond Hotel
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2 Reviews      1 person has saved this vendor.
Address:
100 S 12th St
Richmond, VA US 23219 (map)
Phone:
804-344-7000
Categories:
 
 
 
3.6 
(3.8/5.0)
 
Quality of Service 
(3.0/5.0)
 
Responsiveness 
(3.2/5.0)
 
Professionalism 
(4.0/5.0)
 
Value 
(4.0/5.0)
 
Flexibility 
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Taenas
Wedding:
2/27/2009
 
4.1 out of 5.0
We used the Omni for our wedding in February of 2009. The staff was so attentive to our family/guests who also stayed at the hotel. (Literally, everyone traveled in from out of town.) The sales and catering department were very flexible when it came to cutting costs. Our family/guests recieved a four course meal and enjoyed dancing afterwards. This is a beautiful hotel. I would recommend it!
Services Used: Catering, Wedding Venue
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Jenny
Wedding:
8/5/2006
 
3.1 out of 5.0
I think the Omni was below par for the amount we paid them. They were difficult and unresponsive and did not do any of the thoughtful extras that other hotels in the area offer. For example, my now husband and I were so busy greeting that we didn't get to eat anything. Most hotels put a basket together for the bride and groom, but not the Omni. Room service closes early too, so we were forced to be waiting for a pizza delivery person in the lobby after our reception. If you're spending the money, go to the Jefferson.
Services Used: Catering, Wedding Venue
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