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Omni Richmond Hotel

Richmond , VA

LOCATION

100 S 12th St
Richmond, VA 23219 US

PHONE

804-344-7000

WEBSITE

View website
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Wedding Venue

REVIEWS

3.0
out of 5.0
3.0/5.0
2.5/5.0
2.8/5.0
3.0/5.0
3.5/5.0
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Anonymous
Wedding:
Recently Married
1.7/5.0
My (brand new) husband and I had stayed at the Omni Richmond a few times before and absolutely loved it, it was a special place for us. So, we decided to spend our wedding night at the hotel. Unfortunately, the stay fell way below our expectations. However, the bell hop that greeted us (me still in my big white dress) was phenomenal! I wish I remembered his name. Other than that, everything was pretty disappointing. My new husband went to park the car while I went to the room, and he wasn't allowed back up even though we had just check in. I had to chase down the very nice bellhop and give him the extra key which he then delivered to my new husband. There were drunk people everywhere (from holiday parties, I assume), and upon departure none of the bell hops even offered to help. They did however question my new husband repeatedly on whether he was sure he would be bringing the dolly back down (I mean, what else are we going to do with it?)

Overall, not my best experience at the Omni Richmond.
My (brand new) husband and I had stayed at the Omni Richmond a few times before and absolutely loved it, it was a special Read more...
My (brand new) husband and I had stayed at the Omni Richmond a few times before and absolutely loved it, it was a special place for us. So, we decided to spend our wedding night at the hotel. Unfortunately, the stay fell way below our expectations. However, the bell hop that greeted us (me still in my big white dress) was phenomenal! I wish I remembered his name. Other than that, everything was pretty disappointing. My new husband went to park the car while I went to the room, and he wasn't allowed back up even though we had just check in. I had to chase down the very nice bellhop and give him the extra key which he then delivered to my new husband. There were drunk people everywhere (from holiday parties, I assume), and upon departure none of the bell hops even offered to help. They did however question my new husband repeatedly on whether he was sure he would be bringing the dolly back down (I mean, what else are we going to do with it?)

Overall, not my best experience at the Omni Richmond. Read less
Services Used: Unique Services
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Taenas
Wedding:
2/27/2009
4.1/5.0
We used the Omni for our wedding in February of 2009. The staff was so attentive to our family/guests who also stayed at the hotel. (Literally, everyone traveled in from out of town.) The sales and catering department were very flexible when it came to cutting costs. Our family/guests recieved a four course meal and enjoyed dancing afterwards. This is a beautiful hotel. I would recommend it!
We used the Omni for our wedding in February of 2009. The staff was so attentive to our family/guests who also stayed at Read more...
We used the Omni for our wedding in February of 2009. The staff was so attentive to our family/guests who also stayed at the hotel. (Literally, everyone traveled in from out of town.) The sales and catering department were very flexible when it came to cutting costs. Our family/guests recieved a four course meal and enjoyed dancing afterwards. This is a beautiful hotel. I would recommend it! Read less
Services Used: Catering, Wedding Venue
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Jenny
Wedding:
8/5/2006
3.1/5.0
I think the Omni was below par for the amount we paid them. They were difficult and unresponsive and did not do any of the thoughtful extras that other hotels in the area offer. For example, my now husband and I were so busy greeting that we didn't get to eat anything. Most hotels put a basket together for the bride and groom, but not the Omni. Room service closes early too, so we were forced to be waiting for a pizza delivery person in the lobby after our reception. If you're spending the money, go to the Jefferson.
I think the Omni was below par for the amount we paid them. They were difficult and unresponsive and did not do any of the Read more...
I think the Omni was below par for the amount we paid them. They were difficult and unresponsive and did not do any of the thoughtful extras that other hotels in the area offer. For example, my now husband and I were so busy greeting that we didn't get to eat anything. Most hotels put a basket together for the bride and groom, but not the Omni. Room service closes early too, so we were forced to be waiting for a pizza delivery person in the lobby after our reception. If you're spending the money, go to the Jefferson. Read less
Services Used: Catering, Wedding Venue
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