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Once Upon a Time
Please let this vendor know that you found them on the WeddingWire Network.
 
8 Reviews
Address:
Rancho Santa Margarita, CA US 92688 (map)
Phone:
949-275-4730
Categories:
 
 
 
4.4 
(4.4/5.0)
 
Quality of Service 
(4.4/5.0)
 
Responsiveness 
(4.4/5.0)
 
Professionalism 
(4.6/5.0)
 
Value 
(4.4/5.0)
 
Flexibility 
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Anonymous
Wedding:
Recently Married
 
0.4 out of 5.0
I had read rave reviews on Sharon (Once Upon A Time), so I set up an appointment to meet with her. When I did, I thought for sure we would get along great and she was going to oversee one of the most important days of my life. Unfortunately, I ended up being completely wrong and let down 150%. She had completely disregarded our signed agreement starting with not showing up to our tasting to not even having the professional courtesy to contact me back (when an issue arose at the ceremony location). I understand life happens, but I know that if I were to just disappear from my job for over a week that it would not go over so well with the boss. When confronted on that, her reaction was extremely defensive and rude. I could go on and on about lies she had told me and things that were said, but I won't. All I can say is please save yourself the headache and drama and go with a different wedding planner. This planning process is already stressful enough, the last thing you need to do is add more to it.

-Disappointed Bride
Services Used: Wedding Planning
Once Upon a Time responded with the following comments:

While it's nice that Wedding Wire provides an outlet for brides to give reviews, it's unfortunate that they do not validate the statements to be true before going to print and should remove any reviews that are factually not true, as such the case with this review from a former bride of mine, named Stephanie. I'm disappointed that she took the time to state untruths and I'm not going to allow this without stating facts. Thankfully, I never delete my emails and I have everything in writing. FACT 1: I did not "miss" a tasting...Stephanie emailed me on Sept 5th to notify me that she scheduled her tasting for Sept. 10th. Within 24hrs, I responded to her email to let her know that I already had a prior meeting scheduled at that time and would not be able to attend. I also asked her why she was doing her tasting 7.5 months before her wedding (they are typically 2-4 months prior) and she wrote back that she "wanted to get it out of the way" while her fiance was in town. FACT 2: Stephanie notified me in the early evening on Sept 30th that the park she wanted to book for her ceremony was already booked. I told her that I would be happy to assist her with finding a new venue. However, due to a family emergency the following morning on Oct 1st, I ended up needing to be with my daughter in the hospital for the 3 days immediately following that phone call, and had 3 events that same week. Once I could come up for air from this unexpected week, I apologized to Stephanie for my delay in getting back to her and shared with her the events that had taken place, in which she showed absolutely no compassion or understanding. Yes, "life happens", and I can sincerely say that I do my best to accommodate all of my clients to the best of my ability, and as a planner, I know that you have to leave a little room in life for the unexpected and embrace it as best you can.
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Annie
Wedding:
7/13/2013
 
5.0 out of 5.0
I began working with Sharon over 18 months before our wedding and she was exceptional the entire time. We could never have had the wedding we did had it not been for her expertise. She is incredibly talented and has a vast network of wonderful vendors with whom she works very closely. When the vendors learned I was working with Sharon, there was never a question if they were available to work our wedding, that;s how much they all adore her. Sharon is an absolute delight--she kept me sane both the day of as well as the many months leading up to the event. I loved working with Sharon and would HIGHLY recommend her to anyone who wants a top-notch, class act wedding planner.
Services Used: Wedding Planning
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Carly
Wedding:
6/9/2012
 
5.0 out of 5.0
Sharon Gall was my wedding coordinator (also does entire wedding planning) for my wedding in June. She was very professional the entire time leading up to our big day. She dealt with my crazy family leading up to and during the wedding, which is a lot on its own.

Sharon is an expert in her field, she did not hesitate with anything which made my now husband and I feel very comfortable having a great time at our reception. She worked with all of the vendors and answered all of my questions no matter what time it was!!

If you are looking for a wedding planner/coordinator, make sure to check her out! She is resonably priced, friendly and hard working.

Carly E.
Services Used: Wedding Planning
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Anonymous
Wedding:
2+ years ago
 
5.0 out of 5.0
Sharon Gall the owner of "Once Upon a Time Weddings" made my wedding day stress free and glorious. I couldn't recommend her highly enough. She is professional, knowledgeable, savvy, honest, hardworking, detail-oriented and compassionate. My fiancé and I felt we had a strong advocate who was willing to go to bat for us with vendors, and when needed, our families.
We planned our California wedding from the East Coast. Sharon was easy to talk to on the phone, and prompt with emailed follow-ups to questions and ideas. She has done many weddings and the checklist we filled out with her was comprehensive. She met us each time we flew in for tastings or to tour the venue. She contacted each of our vendors when we first hired them, whenever there were questions, and then closer to wedding. When we couldn't find a D.J. she recommended a great one. She ran the rehearsal efficiently and with the humor it deserved.
The day before the wedding she picked up all of our table decorations, ceremonial items, my wedding dress, and the guest gifts to bring to the venue. When my wedding party arrived at the day of the wedding everything was already in motion: our green room was laid out beautifully, the flowers had arrived, the tables were being set, the photographer was clicking away. My girlfriends and I were able to focus on getting beautiful and having fun.
Sharon orchestrated picture taking, keeping my husband and me from seeing each other, and helping the guests to their places. She must have done a million other things I did not know about as well, because no one asked me or my party to do anything but enjoy ourselves. On that day she kept us on schedule, and did the thinking for us. All the tiny details we sweated over were executed to perfection. Our guests knew what was happening and where they needed to be. And during the toasts she sewed up my bustle, as I had ripped it on the first dance. Work with her, I couldn't imagine a better wedding planner.
Services Used: Wedding Planning
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rjones
Wedding:
10/1/2011
 
5.0 out of 5.0
Hiring Sharon as our wedding coordinator was the best decision we made. Even though we only booked a day-of package, Sharon met with us early in the planning process to make sure we were headed in the right direction. She is knowledgeable, professional, organized, and detail oriented, always bringing great ideas to the table. On the day of the wedding, everything ran smoothly, and I didn't have to worry about a single thing. Sharon and her team were an outstanding group from start to finish, and we had a great time with them! I highly recommend Once Upon A Time for a top-notch experience!
Services Used: Wedding Planning
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Laura
Wedding:
4/30/2011
 
5.0 out of 5.0
There aren't enough starts on this rating chart to even come close to explaining how wonderful Sharon is. I could not have had peace of mind during my planning process or actual day without her. She is such a calming presence and SO on top of everything, you will not have to worry about a thing. She is the sweetest and most considerate person and she knows exactly what she is doing when she comes to weddings! There wasn't a problem she couldn't tackle or question she couldn't answer immediately. She is absolutely professional and always there for you. She makes you feel like you are the only bride in the world when she is with you. She truly went above and beyond anything that I imagined she could provide for me, and anything I asked for. She is completely wonderful and I would recommend her to anyone and everyone. We love her!!!
Services Used: Wedding Planning
Once Upon a Time responded with the following comments:

Thank you, Laura! It was such an amazing day! I want to do it all over again with you!:) I sincerely appreciate your kind words and am so happy that you enjoyed having me be part of your special day! I wish you many more dreams to come true!
Sharon
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Cathy
Wedding:
3/12/2011
 
5.0 out of 5.0
Sharon Gall is THE BEST!!! She helped me plan every last detail to my wedding and made sure that it went without a hitch! She was very attentive to our needs and wants and was very professional and courteous. Our bakery that we ordered our cake from closed and Sharon pulled some strings for us and got us a cake from a bakery that won the show "Cake Wars". She went above and beyond for us and I am sure she will do the same for you. My wedding was absolutely amazing thanks to Sharon and Once Upon A Time.
Services Used: Wedding Planning
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Caligary
Wedding:
4/24/2009
 
5.0 out of 5.0
Sharon was a wonderful coordinator. She was VERY helpful in the planning stages and was a great resource for vendors that could help make our day that much more special. I don't think we could have had as successful of a wedding without her there. She made sure everything went extremely smoothly during the wedding and reception so that we didn't have to worry about ANYTHING during the entire day other than showing up and having a good time. All of our guests couldn't stop raving about how the day went and a lot of that credit has to go to Sharon. Sharon was actually the coordinator for a friend of ours who also referred her without hesitation. In fact- for my friend's wedding- they had to switch the WHOLE venue due to a forest fire the DAY BEFORE THE WEDDING and even with that hitch- everything went off extremely well and again, Sharon was a big part of making sure that wedding went smoothly. Thanks Sharon!
Services Used: Wedding Planning
Once Upon a Time responded with the following comments:

I just saw your review! I apologize that I didn't see this sooner! Thank you so much for your kind words! I'm so thrilled that you were happy with my services! It was truly my pleasure! Congratulations, again, and thank you for letting me be part of such a special day!
Sharon
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