130x130 sq 1389210026782 one enchanted evenin

One Enchanted Evening

Fairport , NY

LOCATION

280 Packetts Landing,
Fairport, NY 14450 US

PHONE

585-425-1166

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

At One Enchanted Evening, you'll only
find the latest fashion styles. We offer a wide selection of bridal and formal attire.

Proud to be the ONLY premier boutique... Read more
At One Enchanted Evening, you'll only
find the latest fashion styles. We offer a wide selection of bridal and formal attire.

Proud to be the ONLY premier boutique carrying Maggie Sottero and Sottero and Midgley in Rochester, New York.

Our goal is to make sure you leave One Enchanted Evening feeling fabulous and thats why we're known for our exceptional customer service and individual attention.

One Enchanted Evening has been serving the community since 1995. Bringing together a unique collection of fashionable attire.

For your convenience, we're located in the quaint Village of Fairport, New York on the picturesque Erie Canal.

Appointments are appreciated. Please call us today for your private consultation. Read less
Dress & Attire

REVIEWS

4.5
out of 5.0
4.4/5.0
4.4/5.0
4.5/5.0
4.6/5.0
4.7/5.0
Sort by
Default vendor profile pic
Private User
Wedding:
10/10/2015
5.0/5.0
Heather and staff were very flexible during my appointment. I had already said "Yes to the dress" at another store. I just happened to be in the store and I found a different dress. Both Heather and the staff were attentive to me during my entire appointment and made sure that I truly felt comfortable....they also helped with my overwhelming mom :)
Heather and staff were very flexible during my appointment. I had already said "Yes to the dress" at another store. I just Read more...
Heather and staff were very flexible during my appointment. I had already said "Yes to the dress" at another store. I just happened to be in the store and I found a different dress. Both Heather and the staff were attentive to me during my entire appointment and made sure that I truly felt comfortable....they also helped with my overwhelming mom :) Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
Recently Married
0.0/5.0
One enchanted nightmare is more like it. I have never in my life dealt with more unprofessional , rude, unhelpful, people before in my life. I purchased a beautiful gown from these "brokers" I call them brokers because they don't even do alterations in the store. Be warned that all sales are final and there are no refunds like the sign in the store states. They should also add to the sign after we have your money no matter what is wrong with the gown that comes in you are stuck with it. I picked up my gown from them and took it home they don't do alterations in the store so I had to take it home and find someone for alterations. About a week later tried it on and it had an odor of fish. I called and spoke with the owner and she had me bring the gown in they would have it dry cleaned to remove the odor. They had it for about a week and I spoke to the cleaner they finally dropped it off with and the cleaner stated that dry cleaning wouldn't take the odor out of the gown. then I thought should I have a brand new gown wet cleaned. It was 2 months before my wedding at that time and I really didn't know what to do. I called the owner of one enchanted again and that's when her true colors showed. She called me a bridezilla and brought me to tears. I left the gown with her at this point still uncleaned and decided to dispute it with my credit card company. In the interim the shop decided to pack my gown in a box and ship it to me. It was left on my doorstep in the rain adding to my frustration. I called UPS and had them pick it back up and return it to the brokers. I did find a gown at a local competitor where I should have probably gone in the first place. It's been a month since my wedding and I am still discusted that I am stuck paying for a gown that never was worn due to an odor they did nothing about. They almost ruined my day but thank god they didn't.
One enchanted nightmare is more like it. I have never in my life dealt with more unprofessional , rude, unhelpful, people Read more...
One enchanted nightmare is more like it. I have never in my life dealt with more unprofessional , rude, unhelpful, people before in my life. I purchased a beautiful gown from these "brokers" I call them brokers because they don't even do alterations in the store. Be warned that all sales are final and there are no refunds like the sign in the store states. They should also add to the sign after we have your money no matter what is wrong with the gown that comes in you are stuck with it. I picked up my gown from them and took it home they don't do alterations in the store so I had to take it home and find someone for alterations. About a week later tried it on and it had an odor of fish. I called and spoke with the owner and she had me bring the gown in they would have it dry cleaned to remove the odor. They had it for about a week and I spoke to the cleaner they finally dropped it off with and the cleaner stated that dry cleaning wouldn't take the odor out of the gown. then I thought should I have a brand new gown wet cleaned. It was 2 months before my wedding at that time and I really didn't know what to do. I called the owner of one enchanted again and that's when her true colors showed. She called me a bridezilla and brought me to tears. I left the gown with her at this point still uncleaned and decided to dispute it with my credit card company. In the interim the shop decided to pack my gown in a box and ship it to me. It was left on my doorstep in the rain adding to my frustration. I called UPS and had them pick it back up and return it to the brokers. I did find a gown at a local competitor where I should have probably gone in the first place. It's been a month since my wedding and I am still discusted that I am stuck paying for a gown that never was worn due to an odor they did nothing about. They almost ruined my day but thank god they didn't. Read less
Services Used: Dress & Attire
130x130 sq 1381258930902 avatar
james
Wedding:
8/15/2014
5.0/5.0
I absolutely loved one enchanted evening. They were wonderful to work with, the girls who worked there were so nice and extremely helpful.

Pros: I loved that they had a mirror in the dressing room so I could decide how I felt about the dress before going out and seeing what everyone in my group thought about it. Both times I went there to try on dresses we were the only group there so it felt very special and the atmosphere was very relaxing. Prices were very good as well. And most importantly my dress was gorgeous!!

Cons: Only thing that would have made it any better is if they did alterations there.
I absolutely loved one enchanted evening. They were wonderful to work with, the girls who worked there were so nice and Read more...
I absolutely loved one enchanted evening. They were wonderful to work with, the girls who worked there were so nice and extremely helpful.

Pros: I loved that they had a mirror in the dressing room so I could decide how I felt about the dress before going out and seeing what everyone in my group thought about it. Both times I went there to try on dresses we were the only group there so it felt very special and the atmosphere was very relaxing. Prices were very good as well. And most importantly my dress was gorgeous!!

Cons: Only thing that would have made it any better is if they did alterations there. Read less
Services Used: Dress & Attire
Default vendor profile pic
Ashley
Wedding:
7/19/2014
4.9/5.0
Received awesome service at One Enchanted Evening! Love my dream dress and would recommend them to anyone! Heather, the owner, is awesome to work with and super accomadating!
Received awesome service at One Enchanted Evening! Love my dream dress and would recommend them to anyone! Heather, the Read more...
Received awesome service at One Enchanted Evening! Love my dream dress and would recommend them to anyone! Heather, the owner, is awesome to work with and super accomadating! Read less
Services Used: Dress & Attire
130x130 sq 1376507366679 download
Private User
Wedding:
7/20/2013
5.0/5.0
My dress was my FAVORITE PART of the wedding! Lol When we went to one enchanted evening, we had our share of good and bad experiences at various wedding dress boutiques. What I loved about One Enchanted Evening is that they had dresses that fit curvy girls like me. I wear a size 14 in regular dresses, and while I was squeezing in 12s and 14s at other stores, i loved that they had a plethora of sizes especially considering the fact that wedding dresses can be 2 to 3 sizes above what you normally wear. My consultant let me try on what I liked, gave great feedback, and the quality of the dress was amazing. I certainly recommend One Enchanted Evening! They are amazing!!
My dress was my FAVORITE PART of the wedding! Lol When we went to one enchanted evening, we had our share of good and bad Read more...
My dress was my FAVORITE PART of the wedding! Lol When we went to one enchanted evening, we had our share of good and bad experiences at various wedding dress boutiques. What I loved about One Enchanted Evening is that they had dresses that fit curvy girls like me. I wear a size 14 in regular dresses, and while I was squeezing in 12s and 14s at other stores, i loved that they had a plethora of sizes especially considering the fact that wedding dresses can be 2 to 3 sizes above what you normally wear. My consultant let me try on what I liked, gave great feedback, and the quality of the dress was amazing. I certainly recommend One Enchanted Evening! They are amazing!! Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
4.8/5.0
I had a good experience buying my wedding dress and accessories at One Enchanted Evening. The women who work there are very helpful and nice. I went back and tried on my dress there 3 separate times before I decided to buy it. I also went back on two other occasions to buy both my veil and flower for my hair. I was really pleased that one of the women found me a clearance veil off the rack that went great with my dress. When I came back again to look at hair flowers the same woman found me a flower that matched my dress perfectly. My only (minor) complaint is that when I was trying on my dress the woman helping me assured me my dress could be ordered in petite, but never made any mention that there would be a charge for this. When I paid the deposit on my dress I questioned the total and it was only then that she told me there was a $150 charge for ordering the dress in a shorter length. It would have been good to know this up front so I wasn't surprised while paying. I will recommend One Enchanted Evening to other brides, especially those looking for Maggie Sottero gowns.
I had a good experience buying my wedding dress and accessories at One Enchanted Evening. The women who work there are Read more...
I had a good experience buying my wedding dress and accessories at One Enchanted Evening. The women who work there are very helpful and nice. I went back and tried on my dress there 3 separate times before I decided to buy it. I also went back on two other occasions to buy both my veil and flower for my hair. I was really pleased that one of the women found me a clearance veil off the rack that went great with my dress. When I came back again to look at hair flowers the same woman found me a flower that matched my dress perfectly. My only (minor) complaint is that when I was trying on my dress the woman helping me assured me my dress could be ordered in petite, but never made any mention that there would be a charge for this. When I paid the deposit on my dress I questioned the total and it was only then that she told me there was a $150 charge for ordering the dress in a shorter length. It would have been good to know this up front so I wasn't surprised while paying. I will recommend One Enchanted Evening to other brides, especially those looking for Maggie Sottero gowns. Read less
Services Used: Dress & Attire
Default vendor profile pic
Margeaux
Wedding:
6/28/2013
4.8/5.0
The workers were very nice, and helped me figure out what dress would be "the one".
The workers were very nice, and helped me figure out what dress would be "the one".
The workers were very nice, and helped me figure out what dress would be "the one". Read less
Services Used: Dress & Attire
130x130 sq 1352673593420 dsc8071
Angelica
Wedding:
4/20/2013
5.0/5.0
I recommend purchasing your bridal gown from One enchanted evening! Diane and the girls were friendly and amazing. My guests loved the dress my girls, my mom, and i picked out! I fell in love with my Maggie sottero bridal dress! However, my bridesmaid were not as pleased with purchasing their dresses from a designer that one enchanted evening supplies. Do your research on bridemaid's dresses!
I recommend purchasing your bridal gown from One enchanted evening! Diane and the girls were friendly and amazing. My Read more...
I recommend purchasing your bridal gown from One enchanted evening! Diane and the girls were friendly and amazing. My guests loved the dress my girls, my mom, and i picked out! I fell in love with my Maggie sottero bridal dress! However, my bridesmaid were not as pleased with purchasing their dresses from a designer that one enchanted evening supplies. Do your research on bridemaid's dresses! Read less
Services Used: Dress & Attire
Default vendor profile pic
Amy
Wedding:
3/30/2013
5.0/5.0
This store sells designer Maggie Sottero dresses. My dress was so beautiful. The only downfall is that they don't do alterations at the store. They provide you with a list of recommended people that do alterations. I used a lady they recommended and she did a phenomenal job.
This store sells designer Maggie Sottero dresses. My dress was so beautiful. The only downfall is that they don't do Read more...
This store sells designer Maggie Sottero dresses. My dress was so beautiful. The only downfall is that they don't do alterations at the store. They provide you with a list of recommended people that do alterations. I used a lady they recommended and she did a phenomenal job. Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
2+ years ago
4.3/5.0
Friendly staff and good selection. I would recommend them.
Friendly staff and good selection. I would recommend them.
Friendly staff and good selection. I would recommend them. Read less
Services Used: Dress & Attire
Thanks for visiting the vendor listing for One Enchanted Evening
Please let this vendor know that you found them on the WeddingWire Network.
Ww logo
 
220x220 1389210026782 one enchanted evenin