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One Enchanted Evening

Zelienople , PA

LOCATION

201 South Main street
Zelienople, PA US 16063 (map)

PHONE

724-473-0444

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Welcome to Western Pennsylvania's Premier Bridal & Formal Salon-where your dreams become reality and your experience memorable.

Our award-winning bridal designers: Allure,... Read more
Welcome to Western Pennsylvania's Premier Bridal & Formal Salon-where your dreams become reality and your experience memorable.

Our award-winning bridal designers: Allure, Allure Couture, Allure Romance, Maggie Sottero, Sottero & Midgley, Atelier Aimee, Mori Lee, Blu, Julietta, and Casablanca

Bridesmaids: Bari Jay, Bill Levkoff, Jordan, Mori Lee, Affairs, Angelina Faccenda

Mother's: Jovani, Cameron Blake, Capri, Caterina, Faviana, Ivonne D, Jade, Montage, VM

Our fashion experts will make shopping for a gown a wonderful experience especially for you as well as your attendants and mom. Call today to make an appointment. After all, an enchanted evening doesn't just happen, it's planned.



The images listed below are only a small sample of what we have for you!



Call today to make an appointment: 724.473.0444

One Enchanted Evening

201 South Main Street

Zelienople, PA 16063

oeemarketing@zoominternet.net Read less
Dress & Attire

PHOTOS

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INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Father of the Bride, Father of the Groom, Groom, Groomsmen, Mother of the Bride, Mother of the Groom
What accessories do you provide?
Garters, Hair Accessories, Jewelry, Shoes, Undergarments, Veils
Does a client need to schedule an appointment? How do the client appointments work?
Call us today to schedule your appointment. When you call, ask for BRIDAL and your call will be transferred to the next available consultant
What is the typical turn-around time for a dress?
8-10 months
Do you carry new or once worn gowns?
New
How often do you receive new dresses?
Every day!!
Do you have a seamstress onsite?
We have a seamstress available on Saturdays from 10-4. Check in for extended hours during homecoming and prom season
In addition to wedding dresses, what other products do you sell?
Belts (handmade), Bridesmaid Dresses, Candles, Flower Girl Baskets, Garters, Guest Books, Handkerchiefs, Headbands (handmade), Head Pieces, Jewelry, Mother of the Bride/Groom Dresses, Purses, Shoes, Slips, Tiaras, Shawls, Veils

REVIEWS

3.8
out of 5.0
4.0/5.0
3.8/5.0
3.7/5.0
3.8/5.0
3.8/5.0
Sort by
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Adrianne
Wedding:
11/1/2015
5.0/5.0
Perfect experience thus far! Stopped in off the street and found a dress that I am IN LOVE with! Annamarie took the time to help me without an appt. she is knowledgable, helpful, knows her product and was just lovely!!
Going back in a few weeks to make a final decision, but would not take my business anywhere else.
Perfect experience thus far! Stopped in off the street and found a dress that I am IN LOVE with! Annamarie took the time Read more...
Perfect experience thus far! Stopped in off the street and found a dress that I am IN LOVE with! Annamarie took the time to help me without an appt. she is knowledgable, helpful, knows her product and was just lovely!!
Going back in a few weeks to make a final decision, but would not take my business anywhere else. Read less
Services Used: Dress & Attire
One Enchanted Evening responded with the following comments:

Adrienne,
Thank you for the kind words. We're so glad you had a wonderful experience. Looking forward to your next visit :)
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Taylor
Wedding:
9/12/2015
5.0/5.0
Annemarie was a great consultant to work with! She knew exactly what I was looking for and picked out so many options that were in my price range and just the style I had asked. She spent so much time going through all of them with me, pinning them to my size and making sure I saw all angles of the dress. She also helped me to narrow down the many options into a few of my top favorites that I will now decide between. I would definitely recommend them. The selection was huge and there is something for every price range!
Annemarie was a great consultant to work with! She knew exactly what I was looking for and picked out so many options that Read more...
Annemarie was a great consultant to work with! She knew exactly what I was looking for and picked out so many options that were in my price range and just the style I had asked. She spent so much time going through all of them with me, pinning them to my size and making sure I saw all angles of the dress. She also helped me to narrow down the many options into a few of my top favorites that I will now decide between. I would definitely recommend them. The selection was huge and there is something for every price range! Read less
Services Used: Dress & Attire
One Enchanted Evening responded with the following comments:

Taylor,
We are so glad you had a wonderful experience! It was such a pleasure working with you, your sister and mom. Now for the tough part, making the final decision between the top gowns ! Hope to see you soon :)
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Cheryl
Wedding:
7/25/2015
5.0/5.0
Even though my wedding is over one year away, I have been looking online at dresses and I have been watching "say yes to the dress". I am very particular and choosy and do not make my mind up quickly, until I went to One Enchanted Evening in Wexord, PA. It was only the second dress store I have been to to try on dresses, but I knew that I wanted a classy bridal gown. My best friend was with me to help me make a decision. I started pulling name brand dresses off of the rack to try on. I started trying on the dresses that I pulled and was unhappy with the first ones I picked for myself. Little did I know, Becky Kohne, my bridal consultant pulled a dress that I missed. I held it up to my and my best friend and I knew it was the one! I never thought anyone else would pick my dress for me!! It is beautiful, elegant, and the price was very reasonable! I love it!! Thank you Becky Kohne!!
Even though my wedding is over one year away, I have been looking online at dresses and I have been watching "say yes to Read more...
Even though my wedding is over one year away, I have been looking online at dresses and I have been watching "say yes to the dress". I am very particular and choosy and do not make my mind up quickly, until I went to One Enchanted Evening in Wexord, PA. It was only the second dress store I have been to to try on dresses, but I knew that I wanted a classy bridal gown. My best friend was with me to help me make a decision. I started pulling name brand dresses off of the rack to try on. I started trying on the dresses that I pulled and was unhappy with the first ones I picked for myself. Little did I know, Becky Kohne, my bridal consultant pulled a dress that I missed. I held it up to my and my best friend and I knew it was the one! I never thought anyone else would pick my dress for me!! It is beautiful, elegant, and the price was very reasonable! I love it!! Thank you Becky Kohne!! Read less
Services Used: Dress & Attire
One Enchanted Evening responded with the following comments:

Hi Cheryl,
We are so glad you had a wonderful experience! Looking through racks and racks of bridal gowns can sometimes be a little overwhelming. Sometimes it takes a second pair of eyes or another person's vision to find the perfect dress.

Thank you do much for writing to us. We love our brides feedback! Make sure to visit us. We would love to hear all about your wedding!
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Heather
Wedding:
7/1/2015
5.0/5.0
I just bought my wedding dress here and I loved the entire experience at One Enchanted Evening. Jennifer was so helpful and willing to help me try and as many dresses as I needed until I found the right one. I didn't feel rushed at all and everyone at the store provided great feedback and suggestions regarding the dresses. I would recommend One Enchanted Evening to anyone and will be back for my bridesmaid dresses!!
I just bought my wedding dress here and I loved the entire experience at One Enchanted Evening. Jennifer was so helpful Read more...
I just bought my wedding dress here and I loved the entire experience at One Enchanted Evening. Jennifer was so helpful and willing to help me try and as many dresses as I needed until I found the right one. I didn't feel rushed at all and everyone at the store provided great feedback and suggestions regarding the dresses. I would recommend One Enchanted Evening to anyone and will be back for my bridesmaid dresses!! Read less
Services Used: Dress & Attire
One Enchanted Evening responded with the following comments:

Heather, you look so beautiful in your dress! We know how important this experience is and would never rush any bride! So glad you had a wonderful experience!
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Samantha
Wedding:
6/27/2015
5.0/5.0
My experience at One Enchanted Evening was an unexpected fairytale! I stopped in with my mom to just take a look around and get an idea of which styles I might be interested in to help with the aesthetic and theme of my wedding. The moment I put on my first dress, however, I burst into joyful tears and was completely in love with my dress! After my wonderful consultant, Annamarie, encouraged me to try on an array of other dresses, I put back on the first dress complete with a veil and even more tears of joy! I am still very surprised with myself after purchasing the very first bridal gown I put on, but I could not be happier about my decision.

The atmosphere at One Enchanted Evening really made me feel special and elegant. My consultant was very conscientious of my budget and understood right away which styles I liked, which I disliked, and which flattered my body. I am really looking forward to returning for my mom's dress and my bridesmaid dresses! Thanks so much for an incredible experience :)
My experience at One Enchanted Evening was an unexpected fairytale! I stopped in with my mom to just take a look around Read more...
My experience at One Enchanted Evening was an unexpected fairytale! I stopped in with my mom to just take a look around and get an idea of which styles I might be interested in to help with the aesthetic and theme of my wedding. The moment I put on my first dress, however, I burst into joyful tears and was completely in love with my dress! After my wonderful consultant, Annamarie, encouraged me to try on an array of other dresses, I put back on the first dress complete with a veil and even more tears of joy! I am still very surprised with myself after purchasing the very first bridal gown I put on, but I could not be happier about my decision.

The atmosphere at One Enchanted Evening really made me feel special and elegant. My consultant was very conscientious of my budget and understood right away which styles I liked, which I disliked, and which flattered my body. I am really looking forward to returning for my mom's dress and my bridesmaid dresses! Thanks so much for an incredible experience :) Read less
Services Used: Dress & Attire
One Enchanted Evening responded with the following comments:

Hi Samantha,

Glad you had a wonderful experience!

I'm so happy that you found the dress that flatters you perfectly! You're going to look stunning on your wedding day!
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Angela
Wedding:
11/8/2014
5.0/5.0
The staff at One Enchanted Evening was lovely to work with.
The staff at One Enchanted Evening was lovely to work with.
The staff at One Enchanted Evening was lovely to work with. Read less
Services Used: Dress & Attire
One Enchanted Evening responded with the following comments:

Angela,
We are so glad you had a wonderful experience :)
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Anonymous
Wedding:
[Private]
5.0/5.0
Everyone was very nice and helpful!
Everyone was very nice and helpful!
Everyone was very nice and helpful! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
After a bad experience dress shopping somewhere else, One Enchanted Evening was a huge blessing. My consultant was Becky and she was amazing. Not pushy and she listened to what I wanted. When my mom, my sister and I walked in she led us to the dresses and we were able to pick out different dresses to try on. Once I tried on the dress and she understood what I was looking for she pulled a couple more for me to try on. Her picks were amazing! All of the dresses were within my price range that I had given her!! I ended up having to pick between two dresses and I purchased my gown that day!!! I am super excited for my wedding next year!!! I highly recommend!
After a bad experience dress shopping somewhere else, One Enchanted Evening was a huge blessing. My consultant was Becky Read more...
After a bad experience dress shopping somewhere else, One Enchanted Evening was a huge blessing. My consultant was Becky and she was amazing. Not pushy and she listened to what I wanted. When my mom, my sister and I walked in she led us to the dresses and we were able to pick out different dresses to try on. Once I tried on the dress and she understood what I was looking for she pulled a couple more for me to try on. Her picks were amazing! All of the dresses were within my price range that I had given her!! I ended up having to pick between two dresses and I purchased my gown that day!!! I am super excited for my wedding next year!!! I highly recommend! Read less
Services Used: Dress & Attire
One Enchanted Evening responded with the following comments:

We are so glad you had a wonderful experience at our store. We pride ourselves in taking care of our brides and really getting to understand what they are looking for in a wedding dress. Congratulations again on finding your perfect dress : )
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Kathleen
Wedding:
8/16/2014
5.0/5.0
I absolutely love this place! I originally went in here with my mom so that she could look for a mother of the bride dress. Well, first of all, this was the ONLY place that had a decent selection of plus size dresses that were just as gorgeous as the non-plus size dresses. Not only that, but my mom is very picky and she found a dress the first time we went in! She looks beautiful and I was so happy with how helpful and nice everyone there was. The next time I came into the shop, I came in with my mom for her alterations. I already had my wedding dress but my mom could tell that I didn't like the dress anymore after they did the alterations (that dress was from a different place and it just didn't look the same anymore) and so we started looking at the gowns at One Enchanted Evening just out of curiosity. They have the most amazing and beautiful gowns you ever want to see. Their clearance dresses are nicer than the regular dresses at other shops. Literally. They have gorgeous, QUALITY dresses of every kind. Becky (who helped my mom the first time we were there) took time out of her busy day to help me try on bridal gowns with no appointment. I ended up getting a ridiculously gorgeous Allure gown for my wedding in August! I would recommend One Enchanted Evening for brides to be, bridesmaids, mother of the bride and groom, or any special event like prom or homecoming, rehearsal dinner....anything. They are awesome! Thank you everyone at One Enchanted Evening for your care and helpfulness. We will be back!
I absolutely love this place! I originally went in here with my mom so that she could look for a mother of the bride Read more...
I absolutely love this place! I originally went in here with my mom so that she could look for a mother of the bride dress. Well, first of all, this was the ONLY place that had a decent selection of plus size dresses that were just as gorgeous as the non-plus size dresses. Not only that, but my mom is very picky and she found a dress the first time we went in! She looks beautiful and I was so happy with how helpful and nice everyone there was. The next time I came into the shop, I came in with my mom for her alterations. I already had my wedding dress but my mom could tell that I didn't like the dress anymore after they did the alterations (that dress was from a different place and it just didn't look the same anymore) and so we started looking at the gowns at One Enchanted Evening just out of curiosity. They have the most amazing and beautiful gowns you ever want to see. Their clearance dresses are nicer than the regular dresses at other shops. Literally. They have gorgeous, QUALITY dresses of every kind. Becky (who helped my mom the first time we were there) took time out of her busy day to help me try on bridal gowns with no appointment. I ended up getting a ridiculously gorgeous Allure gown for my wedding in August! I would recommend One Enchanted Evening for brides to be, bridesmaids, mother of the bride and groom, or any special event like prom or homecoming, rehearsal dinner....anything. They are awesome! Thank you everyone at One Enchanted Evening for your care and helpfulness. We will be back! Read less
Services Used: Dress & Attire
One Enchanted Evening responded with the following comments:

Kathleen,
It was such a pleasure to work with you both! So glad you were able to fall in love with a dress even after you already had one! It's important to us that every bride and mother find the dress of their dreams.

Thanks for giving such wonderful feedback :)
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Renee
Wedding:
8/9/2014
5.0/5.0
Angie was great! Tried on quite a few dresses and left with 3 favorites. I never felt pressured to make a decision and ultimately chose one of the 3 as my dress! It came in about a week early and was flawless.
Angie was great! Tried on quite a few dresses and left with 3 favorites. I never felt pressured to make a decision and Read more...
Angie was great! Tried on quite a few dresses and left with 3 favorites. I never felt pressured to make a decision and ultimately chose one of the 3 as my dress! It came in about a week early and was flawless. Read less
Services Used: Dress & Attire
One Enchanted Evening responded with the following comments:

Renee,
Thank you for the kind words. The pleasure was all mine! Angie~
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Maria
Wedding:
7/5/2014
5.0/5.0
I went to One Enchanted Evening for a bridal dress appointment and I couldn't have gone anywhere better. My consultant was Katie and she was wonderful! I ended up picking a dress that she recommended for me & she was just as excited as I was to find my dress. It was so nice to have such a wonderful experience for an important day :-D
I went to One Enchanted Evening for a bridal dress appointment and I couldn't have gone anywhere better. My consultant was Read more...
I went to One Enchanted Evening for a bridal dress appointment and I couldn't have gone anywhere better. My consultant was Katie and she was wonderful! I ended up picking a dress that she recommended for me & she was just as excited as I was to find my dress. It was so nice to have such a wonderful experience for an important day :-D Read less
Services Used: Dress & Attire
One Enchanted Evening responded with the following comments:

Maria,
We are so glad you had a wonderful experience. We love to see our brides light-up when they find their perfect dress. It really is as exciting for us as it is for you ladies. Come visit us again, we would love to hear about the wedding and see pictures!
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holli
Wedding:
5/31/2014
5.0/5.0
All I can say is I LOVED MY DRESS, One enchanted evening was a last stop for me and I tried on a couple dresses and knew right away THE ONE. They have many beautiful gowns.

If you have a low budget its worth looking at their clearance but pretty pricey, but you really get what you pay for here. beautiful!
All I can say is I LOVED MY DRESS, One enchanted evening was a last stop for me and I tried on a couple dresses and knew Read more...
All I can say is I LOVED MY DRESS, One enchanted evening was a last stop for me and I tried on a couple dresses and knew right away THE ONE. They have many beautiful gowns.

If you have a low budget its worth looking at their clearance but pretty pricey, but you really get what you pay for here. beautiful! Read less
Services Used: Dress & Attire
One Enchanted Evening responded with the following comments:

We're so glad you were able to find the perfect dress. When you know you know right? Sometimes it only takes trying on a few!

Please send us pictures!!! You can even tag us on social media

Facebook: @1EnchantedEve
Instagram: @oneenchantedevening
Twitter: @OneEnchantedEve

Looking forward to seeing how beautiful you looked on your big day :)
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Private User
Wedding:
4/12/2014
5.0/5.0
One Enchanted Evening was wonderful. We finally set a date and by that time we only had 9 months to plan everything. I wanted a unique "one of a kind" dress and I am a non-traditional type of lady. I seached for Black and White dresses online and found one made by Maggie Sottero (Corinne). I went to a few shops and they had told me that the specific dress I wanted was not going to be out till November in which that would be to late, and then they would try to sell me other dresses. I had my heart set on that dress so I had a list of shops in the area to call, One Enchanted Evening was my 3rd call. Annemarie was who I spoke with one the phone. I asked if they had that dress and she looked it up and said that they do carry it. I set up an appontment to come the next day since we were cutting it close one ordering a dress. When I got there it was already set up in a room for me, and she even called the company to see if it was in the time frame to get it in for my wedding(not even knowing if I was going to like it on). In my opinion she went above and beyond for her customer. My whole experience there was wonderful from start to finish. I would recommend them to everyone who wants to be pampered from start to finish. Also must add that the seamstress is amazing
One Enchanted Evening was wonderful. We finally set a date and by that time we only had 9 months to plan everything. I Read more...
One Enchanted Evening was wonderful. We finally set a date and by that time we only had 9 months to plan everything. I wanted a unique "one of a kind" dress and I am a non-traditional type of lady. I seached for Black and White dresses online and found one made by Maggie Sottero (Corinne). I went to a few shops and they had told me that the specific dress I wanted was not going to be out till November in which that would be to late, and then they would try to sell me other dresses. I had my heart set on that dress so I had a list of shops in the area to call, One Enchanted Evening was my 3rd call. Annemarie was who I spoke with one the phone. I asked if they had that dress and she looked it up and said that they do carry it. I set up an appontment to come the next day since we were cutting it close one ordering a dress. When I got there it was already set up in a room for me, and she even called the company to see if it was in the time frame to get it in for my wedding(not even knowing if I was going to like it on). In my opinion she went above and beyond for her customer. My whole experience there was wonderful from start to finish. I would recommend them to everyone who wants to be pampered from start to finish. Also must add that the seamstress is amazing Read less
Services Used: Dress & Attire
One Enchanted Evening responded with the following comments:

We're so glad we were able to get you your dream dress! We know how important shopping for your wedding dress is and will do whatever it takes! Make sure to post pictures from your wedding on our facebook page so we can see them :) facebook.com/1EnchantedEve
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April
Wedding:
12/1/2013
5.0/5.0
I would recommend One Enchanted Evening to anyone who is looking for a fairytale experince while looking for a bridal dress. The bridal consultants treat their customers like royalty and cater to all of their needs. My dress was on time and and I had my alterations done by Dana, and she was GREAT!! My wonderful experience at OEE made me so excited for my wedding and made me reassured that my wedding is going to run smoothly. Thanks OEE staff for everything!!
I would recommend One Enchanted Evening to anyone who is looking for a fairytale experince while looking for a bridal Read more...
I would recommend One Enchanted Evening to anyone who is looking for a fairytale experince while looking for a bridal dress. The bridal consultants treat their customers like royalty and cater to all of their needs. My dress was on time and and I had my alterations done by Dana, and she was GREAT!! My wonderful experience at OEE made me so excited for my wedding and made me reassured that my wedding is going to run smoothly. Thanks OEE staff for everything!! Read less
Services Used: Dress & Attire
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Kristy
Wedding:
6/4/2005
5.0/5.0
I loved the dress selection and the bargin! There were so many dresses in such a variety of prices I don't know how anyone could not find what they were looking for. The sales staff was extremely helpful and friendly.
I loved the dress selection and the bargin! There were so many dresses in such a variety of prices I don't know how anyone Read more...
I loved the dress selection and the bargin! There were so many dresses in such a variety of prices I don't know how anyone could not find what they were looking for. The sales staff was extremely helpful and friendly. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
8/31/2013
5.0/5.0
I just purchased my dress from OEE!! The experience was great for both myself and my family and friends I brought with me. This was the first and ONLY place I tried on dresses and purchased the first one I tried on! My consultant Becky was wonderful, friendly and helpful. She let me browse all the dresses in the store and pick which ones I wanted to try (which I loved!) I bought the dress during a trunk show so I also received a great discount! When I called to make the appointment at late notice they were more than helpful and accommodating. Can't wait to receive me dress and try it on in my size! Happy shopping brides!
I just purchased my dress from OEE!! The experience was great for both myself and my family and friends I brought with me. Read more...
I just purchased my dress from OEE!! The experience was great for both myself and my family and friends I brought with me. This was the first and ONLY place I tried on dresses and purchased the first one I tried on! My consultant Becky was wonderful, friendly and helpful. She let me browse all the dresses in the store and pick which ones I wanted to try (which I loved!) I bought the dress during a trunk show so I also received a great discount! When I called to make the appointment at late notice they were more than helpful and accommodating. Can't wait to receive me dress and try it on in my size! Happy shopping brides! Read less
Services Used: Dress & Attire
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Stephanie
Wedding:
7/20/2013
5.0/5.0
Had visited a trunk show at One Enchanted Evening the previous Sunday and even though hectic in the store that day, the consultants were friendly and helpful. I liked that there was nice of selection of gowns and short dresses for Mother of the Groom, and not the typical "mother type dresses".

I decided to make a one on one appointment with a consultant. The experience was wonderful!! The consultant pulled different dresses and kept bringing more dresses for me to try on. After trying on several dresses I narrowed it down to two favorites and the one consultant even took pictures for me to send to my soon to be daughter in law for her thoughts on my choices. I never felt rushed, or that I had to make my decision that evening. Very friendly, upbeat and very helpful place! I highly recommend!
Had visited a trunk show at One Enchanted Evening the previous Sunday and even though hectic in the store that day, the Read more...
Had visited a trunk show at One Enchanted Evening the previous Sunday and even though hectic in the store that day, the consultants were friendly and helpful. I liked that there was nice of selection of gowns and short dresses for Mother of the Groom, and not the typical "mother type dresses".

I decided to make a one on one appointment with a consultant. The experience was wonderful!! The consultant pulled different dresses and kept bringing more dresses for me to try on. After trying on several dresses I narrowed it down to two favorites and the one consultant even took pictures for me to send to my soon to be daughter in law for her thoughts on my choices. I never felt rushed, or that I had to make my decision that evening. Very friendly, upbeat and very helpful place! I highly recommend! Read less
Services Used: Dress & Attire
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Crystal
Wedding:
6/20/2013
5.0/5.0
I had an amazing experience buying my bridesmaids' gowns at One Enchanted Evening! The bridal consultants were extremely helpful and friendly, and seemed truly interested in me and helping me find the perfect dresses. One of the consultants even tried on a bridesmaid's dress for me because she was the same body type as one of my absent bridesmaids! Everything came in on time, and their seamstresses are all just as wonderful as the consultants. Everyone there really goes above and beyond to make their customers feel important. I just wish I'd known about OEE before buying my bridal gown!
I had an amazing experience buying my bridesmaids' gowns at One Enchanted Evening! The bridal consultants were extremely Read more...
I had an amazing experience buying my bridesmaids' gowns at One Enchanted Evening! The bridal consultants were extremely helpful and friendly, and seemed truly interested in me and helping me find the perfect dresses. One of the consultants even tried on a bridesmaid's dress for me because she was the same body type as one of my absent bridesmaids! Everything came in on time, and their seamstresses are all just as wonderful as the consultants. Everyone there really goes above and beyond to make their customers feel important. I just wish I'd known about OEE before buying my bridal gown! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I had a wonderful experience at One Enchanted Evening while searching for my wedding gown. It was my first appointment among other bridal shops in the Pittsburgh area which I ended up canceling because I ended up falling in love with the second dress I tried on. They have a large selection of dresses of various styles and price ranges. I came accompanied by a mini posse consisting of my mother, my future mother-in-law, my two older sisters, my niece, and my best friend who is a bridesmaid, so there were a lot of cooks in the kitchen. But Annamarie who was assisting me was bright, cheerful, patient, attentive, and very helpful. I had a VERY broad idea of what I wanted for in a wedding dress, which probably was a negative thing because I ended up pulling over 20 dresses off the rack to try on. Annamarie was so patient with me and honest. I ended up falling in love with the second dress I tried on although Annamarie gathered the 20 other dresses in my dressing room. Once I put on "the dress" Annamarie added a beautiful veil with accessories. She made sure I knew and understood the basics of the dress (how it bustled, good ways to arrange the train for photos both sitting and standing, etc), and she instructed me to walk around and practice sitting/standing just so I knew what to it would be like on the actual day. I was very impressed with her knowledge and professionalism. I definitely recommend One Enchanted Evening and Annamarie!
I had a wonderful experience at One Enchanted Evening while searching for my wedding gown. It was my first appointment Read more...
I had a wonderful experience at One Enchanted Evening while searching for my wedding gown. It was my first appointment among other bridal shops in the Pittsburgh area which I ended up canceling because I ended up falling in love with the second dress I tried on. They have a large selection of dresses of various styles and price ranges. I came accompanied by a mini posse consisting of my mother, my future mother-in-law, my two older sisters, my niece, and my best friend who is a bridesmaid, so there were a lot of cooks in the kitchen. But Annamarie who was assisting me was bright, cheerful, patient, attentive, and very helpful. I had a VERY broad idea of what I wanted for in a wedding dress, which probably was a negative thing because I ended up pulling over 20 dresses off the rack to try on. Annamarie was so patient with me and honest. I ended up falling in love with the second dress I tried on although Annamarie gathered the 20 other dresses in my dressing room. Once I put on "the dress" Annamarie added a beautiful veil with accessories. She made sure I knew and understood the basics of the dress (how it bustled, good ways to arrange the train for photos both sitting and standing, etc), and she instructed me to walk around and practice sitting/standing just so I knew what to it would be like on the actual day. I was very impressed with her knowledge and professionalism. I definitely recommend One Enchanted Evening and Annamarie! Read less
Services Used: Dress & Attire
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Rachel
Wedding:
4/6/2013
5.0/5.0
Angie made me super comfortable. I liked the small atmosphere over the big places!
Angie made me super comfortable. I liked the small atmosphere over the big places!
Angie made me super comfortable. I liked the small atmosphere over the big places! Read less
Services Used: Dress & Attire
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Lucy
Wedding:
12/23/2012
5.0/5.0
I purchased my bridal gown from One Enchanted Evening, and I could not have asked for a better experience. I went in with no clue what I was looking for, but my bridal consultant Angie spent all day with me helping me figure it out. I ended up with the perfect dress for my personality and my wedding. It truly is my dream dress, and I never would have found it on my own. Their head seamstress, Dana, did my alterations, and she was fantastic as well. One Enchanted Evening made finding my perfect dress fun instead of stressful, and I am completely satisfied with the way everything turned out. I highly recommend it to any bride.
I purchased my bridal gown from One Enchanted Evening, and I could not have asked for a better experience. I went in with Read more...
I purchased my bridal gown from One Enchanted Evening, and I could not have asked for a better experience. I went in with no clue what I was looking for, but my bridal consultant Angie spent all day with me helping me figure it out. I ended up with the perfect dress for my personality and my wedding. It truly is my dream dress, and I never would have found it on my own. Their head seamstress, Dana, did my alterations, and she was fantastic as well. One Enchanted Evening made finding my perfect dress fun instead of stressful, and I am completely satisfied with the way everything turned out. I highly recommend it to any bride. Read less
Services Used: Dress & Attire
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Terrah
Wedding:
9/15/2012
5.0/5.0
As soon as i walked into One Enchanted Evening. I was greeted! I felt so comfortable in this store they took the time to make me feel like a princess. For any review you read, i dont see how you could of had a bad experience. My dress was ordered and came way early. Fit perfect. The staff ALL are nice including the owner! Donna and Angie are amazing people they made me feel so comfortable!!!! This store goes above and beyond to make their brides come back!!! I def will reccomend them!!!
As soon as i walked into One Enchanted Evening. I was greeted! I felt so comfortable in this store they took the time to Read more...
As soon as i walked into One Enchanted Evening. I was greeted! I felt so comfortable in this store they took the time to make me feel like a princess. For any review you read, i dont see how you could of had a bad experience. My dress was ordered and came way early. Fit perfect. The staff ALL are nice including the owner! Donna and Angie are amazing people they made me feel so comfortable!!!! This store goes above and beyond to make their brides come back!!! I def will reccomend them!!! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
7/7/2012
5.0/5.0
i live 6 hours away, but our wedding was in PA. They were always very flexible on my appointment times to coordinate when I was in town. They are puppy friendly which came in handy during the HOT summer. They were not pushy, but very helpful. The lady I worked with even showed up at my reception just to say Hi and see the dress "in the atmosphere"! Overall great experience! And tons of choices!
i live 6 hours away, but our wedding was in PA. They were always very flexible on my appointment times to coordinate when Read more...
i live 6 hours away, but our wedding was in PA. They were always very flexible on my appointment times to coordinate when I was in town. They are puppy friendly which came in handy during the HOT summer. They were not pushy, but very helpful. The lady I worked with even showed up at my reception just to say Hi and see the dress "in the atmosphere"! Overall great experience! And tons of choices! Read less
Services Used: Dress & Attire
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April
Wedding:
1/3/2009
5.0/5.0
Because my husband and I are totally impatient, we decided to plan our wedding in four months, which left me little time to find a dress. One Enchanted Evening wasn't fazed. Alice helped me (the picky bride) find the perfect gown within an hour and the seamstress, Jen, whittled the off-the-rack size 8 dress down to a 2. It fit like it was custom-made for me. They were wonderful.
Because my husband and I are totally impatient, we decided to plan our wedding in four months, which left me little time Read more...
Because my husband and I are totally impatient, we decided to plan our wedding in four months, which left me little time to find a dress. One Enchanted Evening wasn't fazed. Alice helped me (the picky bride) find the perfect gown within an hour and the seamstress, Jen, whittled the off-the-rack size 8 dress down to a 2. It fit like it was custom-made for me. They were wonderful. Read less
Services Used: Dress & Attire
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samikinnz
Wedding:
7/28/2007
5.0/5.0
In high school, I bought all my prom dresses from this store and then on Veteran's Day in 2006 they gave away dresses to women in the military or marrying into the military (which was me!). I got a $2500 dress for free and the help that they gave me was unbelievable.
In high school, I bought all my prom dresses from this store and then on Veteran's Day in 2006 they gave away dresses to Read more...
In high school, I bought all my prom dresses from this store and then on Veteran's Day in 2006 they gave away dresses to women in the military or marrying into the military (which was me!). I got a $2500 dress for free and the help that they gave me was unbelievable. Read less
Services Used: Dress & Attire
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Jessica
Wedding:
10/18/2013
5.0/5.0
I purchased my dress from One Enchanted Evening in October of 2012. Because of their flexibility, I was able to make an appointment one day in advanced! All of the staff were helpful, down to earth, and kind. You receive personalized treatment, and never feel pressured into buying something like you might at a more "chain" bridal store. Their dress selection was also fabulous and would fit into any brides budget!! I cannot wait to return to check out their bridesmaids collections!
I purchased my dress from One Enchanted Evening in October of 2012. Because of their flexibility, I was able to make an Read more...
I purchased my dress from One Enchanted Evening in October of 2012. Because of their flexibility, I was able to make an appointment one day in advanced! All of the staff were helpful, down to earth, and kind. You receive personalized treatment, and never feel pressured into buying something like you might at a more "chain" bridal store. Their dress selection was also fabulous and would fit into any brides budget!! I cannot wait to return to check out their bridesmaids collections! Read less
Services Used: Dress & Attire
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Mariah
Wedding:
8/29/2015
4.9/5.0
I made an appointment here on Saturday to go look for my wedding dress. They were able to get me in the very next day and were more than accomodating to my needs! My consultant (Jennifer) was absolutely amazing! I couldn't have asked for someone with more knowledge and that was able to make me feel so comfortable. When I told her what I was looking for, she picked out a couple of dresses in my price range and set me free to pick out some on my own. I was beyond thrilled with my experience here! I would HIGHLY recommend them to anyone who wants the perfect bridal experience.
I made an appointment here on Saturday to go look for my wedding dress. They were able to get me in the very next day and Read more...
I made an appointment here on Saturday to go look for my wedding dress. They were able to get me in the very next day and were more than accomodating to my needs! My consultant (Jennifer) was absolutely amazing! I couldn't have asked for someone with more knowledge and that was able to make me feel so comfortable. When I told her what I was looking for, she picked out a couple of dresses in my price range and set me free to pick out some on my own. I was beyond thrilled with my experience here! I would HIGHLY recommend them to anyone who wants the perfect bridal experience. Read less
Services Used: Dress & Attire
One Enchanted Evening responded with the following comments:

Hi Mariah,
We're so glad you had a wonderful experience. Finding the perfect wedding dress is very important and we are thrilled when we make our brides day special. Thank you so much for the feedback. You were such a pleasure to work with and are going to be a stunning bride !
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Tracey
Wedding:
10/17/2009
4.9/5.0
Went above and beyond to ensure I had the dress I REALLY loved...even allowing me to bring another dress in to try on to one of theirs side-by-side....I of course bought their dress :) LOVED my dress and my experience. Alterations were steep...but expected I guess!
Went above and beyond to ensure I had the dress I REALLY loved...even allowing me to bring another dress in to try on to Read more...
Went above and beyond to ensure I had the dress I REALLY loved...even allowing me to bring another dress in to try on to one of theirs side-by-side....I of course bought their dress :) LOVED my dress and my experience. Alterations were steep...but expected I guess! Read less
Services Used: Dress & Attire
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tld07
Wedding:
10/25/2008
4.8/5.0
I had NO problems with One Enchanted Evening. The 4 stars for professionalism is solely for the attitude of one of the employees at the store - she is fairly nice to brides but not the nicest to bridesmaids. I shrug it off as just her personality though - she was never cruel or nasty. Alice Mann is the consultant I worked with and she is a sweetheart! I don't know how many dresses she helped me get in and out of! She also called with updates on my dress and bridesmaid dresses and returned any calls promptly. Jen, the seamstress, is wonderful! My mother, who had her own drapery business, was very impressed with Jen's skills - that says A LOT! The dresses may be a little more expensive at One Enchanted Evening, but you will definitely find something more one-of-a-kind.
I had NO problems with One Enchanted Evening. The 4 stars for professionalism is solely for the attitude of one of the Read more...
I had NO problems with One Enchanted Evening. The 4 stars for professionalism is solely for the attitude of one of the employees at the store - she is fairly nice to brides but not the nicest to bridesmaids. I shrug it off as just her personality though - she was never cruel or nasty. Alice Mann is the consultant I worked with and she is a sweetheart! I don't know how many dresses she helped me get in and out of! She also called with updates on my dress and bridesmaid dresses and returned any calls promptly. Jen, the seamstress, is wonderful! My mother, who had her own drapery business, was very impressed with Jen's skills - that says A LOT! The dresses may be a little more expensive at One Enchanted Evening, but you will definitely find something more one-of-a-kind. Read less
Services Used: Dress & Attire
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Broe412
Wedding:
11/11/2013
4.6/5.0
My name is Brittany Young soon to be Brittany Roe! I have a very strange bold taste in fashion and finally getting married i was worried about what i was going to wear and how i would find it and if i would love it.. So i searched and searched i went to many places in pittsburgh to find my dream dress needless to say it was awful my head was spining and i was ready to wear anything at this point a friend of mine has a little sister who had butght a prom dress from one enchanted evening and told me they have a beautiful bridal side! I wasnt sure if i could go to one more place my moh and i decided one more shot. As i walked in the door on a busy saturday i was helped right away by a wonderful lady by the name of Angie! She was so happy to meet me and help me find my wedding dress and spent all day with me even being over welmed with all that happened she put me in the best mood to move on and find my dream dress they have many dresses Angie knew what would be perfect for my shape and could tell right away what id love and i ended up buying a beautiful allure dress named cloud as she calls it! i 100% agree with shopping and finding your dream dress with one enchanted eveing!
My name is Brittany Young soon to be Brittany Roe! I have a very strange bold taste in fashion and finally getting married Read more...
My name is Brittany Young soon to be Brittany Roe! I have a very strange bold taste in fashion and finally getting married i was worried about what i was going to wear and how i would find it and if i would love it.. So i searched and searched i went to many places in pittsburgh to find my dream dress needless to say it was awful my head was spining and i was ready to wear anything at this point a friend of mine has a little sister who had butght a prom dress from one enchanted evening and told me they have a beautiful bridal side! I wasnt sure if i could go to one more place my moh and i decided one more shot. As i walked in the door on a busy saturday i was helped right away by a wonderful lady by the name of Angie! She was so happy to meet me and help me find my wedding dress and spent all day with me even being over welmed with all that happened she put me in the best mood to move on and find my dream dress they have many dresses Angie knew what would be perfect for my shape and could tell right away what id love and i ended up buying a beautiful allure dress named cloud as she calls it! i 100% agree with shopping and finding your dream dress with one enchanted eveing! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.6/5.0
They were willing to to special order my dream dress.

The other dresses were beautiful... My only complaint is that that they don't offer plus size bridesmaid dresses (not sure about bridal gowns), so we had to look for my sister's bridesmaid dress elsewhere.
They were willing to to special order my dream dress.

The other dresses were beautiful... My only complaint is Read more...
They were willing to to special order my dream dress.

The other dresses were beautiful... My only complaint is that that they don't offer plus size bridesmaid dresses (not sure about bridal gowns), so we had to look for my sister's bridesmaid dress elsewhere. Read less
Services Used: Dress & Attire
One Enchanted Evening responded with the following comments:

We are sorry you had to look elsewhere for your bridesmaids gowns. We order plus size bridesmaids gowns for our brides everyday. Unfortunately, because of space constraints, we cannot stock all sample sizes. If we can be of further assistance to you, please call or come in and again we apologize.
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Private User
Wedding:
7/19/2014
4.5/5.0
I rate One enchanted evening 5 stars all the way! They helped me to experience my bridal bliss moment when I found my dress! They were very pleasant to myself, family, and friends even after I bought my dress last March and continue to be that way now whenever I call to ask a question! I came to this store on recommendation from my best friend and I recommended the store and amazing dresses to my maid of honor as well.
I rate One enchanted evening 5 stars all the way! They helped me to experience my bridal bliss moment when I found my Read more...
I rate One enchanted evening 5 stars all the way! They helped me to experience my bridal bliss moment when I found my dress! They were very pleasant to myself, family, and friends even after I bought my dress last March and continue to be that way now whenever I call to ask a question! I came to this store on recommendation from my best friend and I recommended the store and amazing dresses to my maid of honor as well. Read less
Services Used: Dress & Attire
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Melanie
Wedding:
11/2/2013
4.4/5.0
I live in North Carolina, but I am originally from the Pittsburgh, PA area. I had heard of OEE because both of my cousins purchased their wedding dresses there and loved them, so I had to give it a try! I cannot say enough wonderful things about Angie. She is an amazing consultant! She made my mother and I feel welcome and wonderful the whole day! She gives you honest opinions and makes you feel special the whole time you are there! I purchased a dress off the rack and I absolutely love it and can't wait to wear it! :) My wedding is a month away, they were able to accommodate me getting my alterations completed so that I did not have to make multiple trips from NC to PA. The alterations are a bit on the expensive side, but the seamstress Dana does a wonderful job! She was extremely helpful & added wonderful alterations to give my dress the look I wanted for my big day. Also, the quality of the dresses there are great compared to other places I had looked, it was well worth the trip to PA to buy my dress here. I would definitely recommend OEE to any bride, and definitely would recommend they make their appointment with Angie! She's fabulous!
I live in North Carolina, but I am originally from the Pittsburgh, PA area. I had heard of OEE because both of my cousins Read more...
I live in North Carolina, but I am originally from the Pittsburgh, PA area. I had heard of OEE because both of my cousins purchased their wedding dresses there and loved them, so I had to give it a try! I cannot say enough wonderful things about Angie. She is an amazing consultant! She made my mother and I feel welcome and wonderful the whole day! She gives you honest opinions and makes you feel special the whole time you are there! I purchased a dress off the rack and I absolutely love it and can't wait to wear it! :) My wedding is a month away, they were able to accommodate me getting my alterations completed so that I did not have to make multiple trips from NC to PA. The alterations are a bit on the expensive side, but the seamstress Dana does a wonderful job! She was extremely helpful & added wonderful alterations to give my dress the look I wanted for my big day. Also, the quality of the dresses there are great compared to other places I had looked, it was well worth the trip to PA to buy my dress here. I would definitely recommend OEE to any bride, and definitely would recommend they make their appointment with Angie! She's fabulous! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
4.3/5.0
My most positive experience was with Deb (Alterations). There was several adjustments that needed made and she was able make all of them easy and explained every adjustment she was going to make. She was wonderful!!!!!!
My most positive experience was with Deb (Alterations). There was several adjustments that needed made and she was able Read more...
My most positive experience was with Deb (Alterations). There was several adjustments that needed made and she was able make all of them easy and explained every adjustment she was going to make. She was wonderful!!!!!! Read less
Services Used: Dress & Attire
One Enchanted Evening responded with the following comments:

We're so glad you had a positive experience. Debbie is wonderful! Thanks for sharing :) Make sure to tag us in your pictures !
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Jill
Wedding:
8/24/2013
4.2/5.0
One Enchanted Evening has a large in-store inventory of some of the best wedding dress designers in the business. Prices are higher than other places (for example, my veil), but the service and quality offered were outstanding. The staff is amazing, especially Angie Alberth, who is the manager of the store. She was so incredibly helpful and patient and even cried when I finally found "the dress!" I would definitely recommend this store to anyone looking for a high-quality store with a very large dress selection and high level of customer service. :-)
One Enchanted Evening has a large in-store inventory of some of the best wedding dress designers in the business. Prices Read more...
One Enchanted Evening has a large in-store inventory of some of the best wedding dress designers in the business. Prices are higher than other places (for example, my veil), but the service and quality offered were outstanding. The staff is amazing, especially Angie Alberth, who is the manager of the store. She was so incredibly helpful and patient and even cried when I finally found "the dress!" I would definitely recommend this store to anyone looking for a high-quality store with a very large dress selection and high level of customer service. :-) Read less
Services Used: Dress & Attire
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D.G.
Wedding:
10/2/2010
4.2/5.0
I was very pleased with my prom gown selections (quite a few years ago), so i was looking forward to finding my wedding gown here at One Enchanted Evening....
we arrived on a May afternoon..we did make an appointment..fortunately there were not any customers in the store(prom season now over).
The service was absolutely wonderful, we had Donna as our consultant (highly recommend) and the selection of dresses are plentiful, but not overwhelming, and all price ranges.
I loved loved my dress!!!
Unfortunately, when I returned with my bridal party to choose bridesmaids dresses(ten percent discount if you purchase your wedding gown there) the service was absolutely terrible!!!! I had requested Donna for the bridall party appointment but she was(we thought) MIA she was in the store..but acted like she didn't even know me!
We actually self served ourselves!
After a call to the store after this disaterous appointment..service took a 360 degree turnaround for the better!
Overall, I would reccommend this store ..they do have a beatiful selection of wedding gowns.
Also, they have expanded their store..and now there is a separate store for the bridal selections Thank Goodnes!!!!
Try to avoid the 'teeenagery' sales people at all costs!
The seamstress is ABSOLUTLY AMAZING! But beware..alterations are very very expensive...but well worth it!!!!
I was very pleased with my prom gown selections (quite a few years ago), so i was looking forward to finding my wedding Read more...
I was very pleased with my prom gown selections (quite a few years ago), so i was looking forward to finding my wedding gown here at One Enchanted Evening....
we arrived on a May afternoon..we did make an appointment..fortunately there were not any customers in the store(prom season now over).
The service was absolutely wonderful, we had Donna as our consultant (highly recommend) and the selection of dresses are plentiful, but not overwhelming, and all price ranges.
I loved loved my dress!!!
Unfortunately, when I returned with my bridal party to choose bridesmaids dresses(ten percent discount if you purchase your wedding gown there) the service was absolutely terrible!!!! I had requested Donna for the bridall party appointment but she was(we thought) MIA she was in the store..but acted like she didn't even know me!
We actually self served ourselves!
After a call to the store after this disaterous appointment..service took a 360 degree turnaround for the better!
Overall, I would reccommend this store ..they do have a beatiful selection of wedding gowns.
Also, they have expanded their store..and now there is a separate store for the bridal selections Thank Goodnes!!!!
Try to avoid the 'teeenagery' sales people at all costs!
The seamstress is ABSOLUTLY AMAZING! But beware..alterations are very very expensive...but well worth it!!!! Read less
Services Used: Dress & Attire
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SLB91209
Wedding:
9/12/2009
4.1/5.0
I absolutely LOVE my dress that I purchased at OEE. The staff there was friendly and helpful however the shop is small and they only had 2 bridal fitting rooms in use which resulted in a wait or using a smaller fitting room to dry on my wedding gown. Overall I'm very happy with OEE.
I absolutely LOVE my dress that I purchased at OEE. The staff there was friendly and helpful however the shop is small and Read more...
I absolutely LOVE my dress that I purchased at OEE. The staff there was friendly and helpful however the shop is small and they only had 2 bridal fitting rooms in use which resulted in a wait or using a smaller fitting room to dry on my wedding gown. Overall I'm very happy with OEE. Read less
Services Used: Dress & Attire
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Joanna
Wedding:
10/30/2010
4.1/5.0
I bought a great dress here which was a sample - the discount wasn't too large for it being a sample, but it was still a good deal. The alterations were also a bit steep, but they were very helpful and didn't give me a hard time when I wanted to remove the train. Overall I'd definitely recommend One Enchanted Evening.
I bought a great dress here which was a sample - the discount wasn't too large for it being a sample, but it was still a Read more...
I bought a great dress here which was a sample - the discount wasn't too large for it being a sample, but it was still a good deal. The alterations were also a bit steep, but they were very helpful and didn't give me a hard time when I wanted to remove the train. Overall I'd definitely recommend One Enchanted Evening. Read less
Services Used: Dress & Attire
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kaiglerjs
Wedding:
4/11/2011
4.0/5.0
I stumbled across One Enchanted Evening one night after getting a pedicure next door. I was in the hunt for my wedding gown so I popped in to see what they had. I didn't have an appointment and there was another woman there trying on wedding gowns, so I thought I'd have to come back. But they were great and squeezed me in. I ended up buying my dress that night off the rack. Like another reviewer, I didn't think the discount was all that great for buying off the rack, but it fit me perfectly (just needed hemmed) and I was in a time crunch, so I got it. My only complaint is this: when I got the dress home, I realized that they just covered it in the thin plastic that you see at dry cleaners, not a zippered fabric cover like you usually see with wedding dresses. Since I was having a destination wedding, the dry cleaner plastic wasn't going to work. I called the store and they told me I had to pay $20 for a cover!! They only give the nice ones for special orders. What??? I looked around online to see if I could find a cheaper one and I couldn't. So I went into the store to pay the $20 and the lady was nice enough to give it to me. So it ended well. I didn't use their seamstress but found one on Craigslist that was WAY cheaper.
I stumbled across One Enchanted Evening one night after getting a pedicure next door. I was in the hunt for my wedding Read more...
I stumbled across One Enchanted Evening one night after getting a pedicure next door. I was in the hunt for my wedding gown so I popped in to see what they had. I didn't have an appointment and there was another woman there trying on wedding gowns, so I thought I'd have to come back. But they were great and squeezed me in. I ended up buying my dress that night off the rack. Like another reviewer, I didn't think the discount was all that great for buying off the rack, but it fit me perfectly (just needed hemmed) and I was in a time crunch, so I got it. My only complaint is this: when I got the dress home, I realized that they just covered it in the thin plastic that you see at dry cleaners, not a zippered fabric cover like you usually see with wedding dresses. Since I was having a destination wedding, the dry cleaner plastic wasn't going to work. I called the store and they told me I had to pay $20 for a cover!! They only give the nice ones for special orders. What??? I looked around online to see if I could find a cheaper one and I couldn't. So I went into the store to pay the $20 and the lady was nice enough to give it to me. So it ended well. I didn't use their seamstress but found one on Craigslist that was WAY cheaper. Read less
Services Used: Dress & Attire
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Vanessa
Wedding:
5/28/2011
3.9/5.0
I purchased my wedding gown from OEE. I had Alice the first time I tried on the dresses. I waited to buy my dress until I had my sister in town. When we returned to the store for a second look, I knew which dress I wanted. Alice was not there and another sales consultant helped me, however, she was not nearly as nice as Alice. I purchased the dress, but made sure it went on Alice's commission. I had to spend a considerable amout of money to have extra length added to the dress. However, I did have a postcard from a bridal show for a free veil (up to $299)...but most of their veils were in the $300s. The dress turned our perfect and their alterations woman is very good as well.
I purchased my wedding gown from OEE. I had Alice the first time I tried on the dresses. I waited to buy my dress until I Read more...
I purchased my wedding gown from OEE. I had Alice the first time I tried on the dresses. I waited to buy my dress until I had my sister in town. When we returned to the store for a second look, I knew which dress I wanted. Alice was not there and another sales consultant helped me, however, she was not nearly as nice as Alice. I purchased the dress, but made sure it went on Alice's commission. I had to spend a considerable amout of money to have extra length added to the dress. However, I did have a postcard from a bridal show for a free veil (up to $299)...but most of their veils were in the $300s. The dress turned our perfect and their alterations woman is very good as well. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
3.7/5.0
The salesgirl I had (Alice) was excellent! She was very nice and incredibly helpful. However, when I returned to pick up the dress, she was not there and the other salespeople were not as warm and helpful as she was. They let me into a room, but I did not feel like a bride or like I was getting exceptional service. I had to wait for quite a while before they helped me into the room and to pay my balance off. They walked past me multiple times and returned dresses to racks before helping me, without saying a word. If they didn't have the dress I fell in love with, I wouldn't necessarily have gone with them, knowing how they treated me when I picked up my dress.
The salesgirl I had (Alice) was excellent! She was very nice and incredibly helpful. However, when I returned to pick up Read more...
The salesgirl I had (Alice) was excellent! She was very nice and incredibly helpful. However, when I returned to pick up the dress, she was not there and the other salespeople were not as warm and helpful as she was. They let me into a room, but I did not feel like a bride or like I was getting exceptional service. I had to wait for quite a while before they helped me into the room and to pay my balance off. They walked past me multiple times and returned dresses to racks before helping me, without saying a word. If they didn't have the dress I fell in love with, I wouldn't necessarily have gone with them, knowing how they treated me when I picked up my dress. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
3.7/5.0
Very small store and majority of employees were not helpful. 3 of my bridesmaid dresses we got there the zippers broke on the wedding day and my MOH had a seam rip in her dress that they claimed they fixed. My dress was poorly altered. Loved my dress but super unprofessional.
Very small store and majority of employees were not helpful. 3 of my bridesmaid dresses we got there the zippers broke on Read more...
Very small store and majority of employees were not helpful. 3 of my bridesmaid dresses we got there the zippers broke on the wedding day and my MOH had a seam rip in her dress that they claimed they fixed. My dress was poorly altered. Loved my dress but super unprofessional. Read less
Services Used: Dress & Attire
One Enchanted Evening responded with the following comments:

We're sorry you feel you had a problem with your bridesmaid gowns. We do not have a recent bridal party that we altered the bride, 3 bridesmaids and a mother's gown, therefore we do not know who to contact.

We want to try to rectify this situation, please call us at your earliest convenience. 724.934.4330
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jill
Wedding:
11/21/2009
3.4/5.0
purchased bridesmaids dresses from One Enchanted Evening. best price for the dress in the local area however sizing was off on three of the six bridesmaids which resulted in additional cost for alterations. everything else was good. dresses arrived on time and well ahead of schedule.
purchased bridesmaids dresses from One Enchanted Evening. best price for the dress in the local area however sizing was Read more...
purchased bridesmaids dresses from One Enchanted Evening. best price for the dress in the local area however sizing was off on three of the six bridesmaids which resulted in additional cost for alterations. everything else was good. dresses arrived on time and well ahead of schedule. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
3.4/5.0
There is NO reason for the face that I'm 18 days away from getting married and they can't be aggressive and get my dress from the dress maker--- even thought I ordered it in JANUARY! Their poor planning and lack of follow up and responsibility really turned me off. Brides beware... this is one stress point that doesn't have to be! Great prom dress store though.

I must say, the week of my wedding when my dress finally arrive, the seamstress was WONDERFUL! She was very relaxed and confident in fixing my dress which put me at ease. She worked hard to make my dress perfect for me-- she was great!
I would definitely recommend this store's seamstress. She was awesome!
There is NO reason for the face that I'm 18 days away from getting married and they can't be aggressive and get my dress Read more...
There is NO reason for the face that I'm 18 days away from getting married and they can't be aggressive and get my dress from the dress maker--- even thought I ordered it in JANUARY! Their poor planning and lack of follow up and responsibility really turned me off. Brides beware... this is one stress point that doesn't have to be! Great prom dress store though.

I must say, the week of my wedding when my dress finally arrive, the seamstress was WONDERFUL! She was very relaxed and confident in fixing my dress which put me at ease. She worked hard to make my dress perfect for me-- she was great!
I would definitely recommend this store's seamstress. She was awesome! Read less
Services Used: Dress & Attire
One Enchanted Evening responded with the following comments:

We are sorry that you feel this way. Your gown was not ordered until the end of January. Most gowns are ordered a year before the event. An order that goes in at this time can be delayed somewhat because the Chinese factories literally shut down for one month for Chinese New Year. Your dress came in and your alterations will be completed within several days. We apologize for any stress this delay caused you. We are happy that your gown will be altered, pressed and ready for you to be a beautiful bride on your special wedding day.
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Erica
Wedding:
5/23/2009
3.0/5.0
I used One Enchanted Evening for my bridesmaids dresses. They offer a good- not great- selection of dresses but luckily I was able to find one that I really liked. I have to say, however, that they were not very helpful or friendly in helping me and my bridesmaids get the right sizes and colors. One woman, in particular, made us feel as if we were inconveniencing the staff by just being there. Your wedding day and the details of it are very important and most vendors that provide wedding and bridal services recognize this and actually tailor their services to meet the needs of brides. I don't think that the people at One Enchanted Evening really understand that. I am sure I could have found my dresses somewhere else and if I had to do it over again, I would keep shopping.
I used One Enchanted Evening for my bridesmaids dresses. They offer a good- not great- selection of dresses but luckily I Read more...
I used One Enchanted Evening for my bridesmaids dresses. They offer a good- not great- selection of dresses but luckily I was able to find one that I really liked. I have to say, however, that they were not very helpful or friendly in helping me and my bridesmaids get the right sizes and colors. One woman, in particular, made us feel as if we were inconveniencing the staff by just being there. Your wedding day and the details of it are very important and most vendors that provide wedding and bridal services recognize this and actually tailor their services to meet the needs of brides. I don't think that the people at One Enchanted Evening really understand that. I am sure I could have found my dresses somewhere else and if I had to do it over again, I would keep shopping. Read less
Services Used: Dress & Attire
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Stacey
Wedding:
11/15/2008
3.0/5.0
I felt like the sales people at One Enchanted Evening didn't understand how important the dress shopping experience is. I want to feel special, but my sales person definitely did not deliver on that. She was always pretty short and didn't seem excited or even overly nice/concerned. My dress looked beautiful and their seamstress is AMAZING (she is fabulous and makes you feel as a bride should feel--great). Some of the staff was great, others not so much, it's more hit or miss. I feel like some of them just think that they'll get a sale one way or another, and don't try as hard as they should to be excited for you.
I felt like the sales people at One Enchanted Evening didn't understand how important the dress shopping experience is. I Read more...
I felt like the sales people at One Enchanted Evening didn't understand how important the dress shopping experience is. I want to feel special, but my sales person definitely did not deliver on that. She was always pretty short and didn't seem excited or even overly nice/concerned. My dress looked beautiful and their seamstress is AMAZING (she is fabulous and makes you feel as a bride should feel--great). Some of the staff was great, others not so much, it's more hit or miss. I feel like some of them just think that they'll get a sale one way or another, and don't try as hard as they should to be excited for you. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
2.6/5.0
My initial experience with One Enchanted Evening was a pleasant one. They had a great selection of bridal dresses for me & the lady that helped me try them on was so wonderful & helpful. I purchased my wedding gown that day with a smile on my face.

The bridesmaid dresses were a totally different experience. This place is not that great with calling the bride to let you know if/when they are ordering their dresses or if there are some girls who didn't put their deposit down or sign the contract. Half of my bridesmaids weren't even informed of a contract they had to sign when they called in their measurements. I was the one who had to call them and ask them these questions. Some of the workers there were telling me two different things each time I called. I felt like I had to hound them to get answers. My bridesmaids were stressed out and I felt like I was hounding my bridesmaids as well for them to sign these contracts & pay their deposits. Nobody knew what was going on and overall everyone was stressed! I know for sure that all my bridesmaids put down their deposit and signed the contracts, but the store as yet to call me to confirm these things or tell me the dresses have officially been ordered. As an out of state bride, I don't like being left in the dark.
My initial experience with One Enchanted Evening was a pleasant one. They had a great selection of bridal dresses for me & Read more...
My initial experience with One Enchanted Evening was a pleasant one. They had a great selection of bridal dresses for me & the lady that helped me try them on was so wonderful & helpful. I purchased my wedding gown that day with a smile on my face.

The bridesmaid dresses were a totally different experience. This place is not that great with calling the bride to let you know if/when they are ordering their dresses or if there are some girls who didn't put their deposit down or sign the contract. Half of my bridesmaids weren't even informed of a contract they had to sign when they called in their measurements. I was the one who had to call them and ask them these questions. Some of the workers there were telling me two different things each time I called. I felt like I had to hound them to get answers. My bridesmaids were stressed out and I felt like I was hounding my bridesmaids as well for them to sign these contracts & pay their deposits. Nobody knew what was going on and overall everyone was stressed! I know for sure that all my bridesmaids put down their deposit and signed the contracts, but the store as yet to call me to confirm these things or tell me the dresses have officially been ordered. As an out of state bride, I don't like being left in the dark. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
2.0/5.0
This bridal salon has a great selection and Angie is the best sales consultant. However, the professionalism of the seamstress is another story. I was told that it was prom season and she was too busy to make the correct alterations to my wedding dress. I was an out of town bride and they wouldn't accommodate my second fitting when I was in town and I had to make an extra 6 hour trip to Pitt or have to the final the week of the wedding. To top it off the seamstress actually hung up on my mother!!
The bustle was 11 pts, very pretty, but when we asked about color coding to make it easier for the average person she didn't agree. So it took all cocktail hour with my girls to get it bustled. I asked for it to be taken in in certain areas and I was told the seamstress will not do anything else to the dress and they said I should take it elsewhere!! I would not buy your wedding dress here!!
This bridal salon has a great selection and Angie is the best sales consultant. However, the professionalism of the Read more...
This bridal salon has a great selection and Angie is the best sales consultant. However, the professionalism of the seamstress is another story. I was told that it was prom season and she was too busy to make the correct alterations to my wedding dress. I was an out of town bride and they wouldn't accommodate my second fitting when I was in town and I had to make an extra 6 hour trip to Pitt or have to the final the week of the wedding. To top it off the seamstress actually hung up on my mother!!
The bustle was 11 pts, very pretty, but when we asked about color coding to make it easier for the average person she didn't agree. So it took all cocktail hour with my girls to get it bustled. I asked for it to be taken in in certain areas and I was told the seamstress will not do anything else to the dress and they said I should take it elsewhere!! I would not buy your wedding dress here!! Read less
Services Used: Dress & Attire
One Enchanted Evening responded with the following comments:

Dear Stefanie:

So sorry you felt you had a bad experience. We pride ourselves on going above and beyond in customer service. At the beginning of this review you state that our bridal salon has a great selection and Angie is the best sales consultant. Your problem seems to be with the altering of your dress. When you ordered your gown you wanted to have buttons added to the back. We suggested that you have our seamstress add the buttons after we received the gown to insure it was done properly; but you declined and had the manufacturer put the buttons on. Then when the gown came in you did not like the way the buttons looked. Our seamstress moved and changed the buttons many times for you. Our seamstress was extremely patient with your incessant changing of alterations by taking in, letting out, taking in and letting out over and over again. The final straw came when your mother screamed at the seamstress about the buttons that you insisted on getting from the manufacturer. At that point that there was no pleasing you and she asked that you take it somewhere else and gave you a partial refund for the work you were not happy with. We handled your concerns in the most professional way possible.
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Anonymous
Wedding:
[Private]
1.1/5.0
I am writing as a highly disappointed customer. The employees were disrespectful and unresponsive the entire time. They basically ignored our bridal party and focused on teenage prom dress buyers. Will never go back again or recommend to anyone.
I am writing as a highly disappointed customer. The employees were disrespectful and unresponsive the entire time. They Read more...
I am writing as a highly disappointed customer. The employees were disrespectful and unresponsive the entire time. They basically ignored our bridal party and focused on teenage prom dress buyers. Will never go back again or recommend to anyone. Read less
Services Used: Dress & Attire
One Enchanted Evening responded with the following comments:

We are sorry that you feel disappointed in our service. We strive to have great customer service with each and every client. Unfortunately, you and your wedding party came on a very busy Saturday. One of our bridal consultants was in the hospital so we were short staffed.

We do not focus on teenage prom girls. In fact, we put your party in one of the bridal rooms so that you would have more area to try-on.

When you called in to voice your concern, we apologized and explained to you that we were short staffed. We also asked that you make an appointment to come back in and we would work one-on-one with you to find the perfect gown. Please call us to make the appointment.
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Anonymous
Wedding:
[Private]
1.0/5.0
I bought my wedding gown from One Enchanted Evening. Annamarie, the consultant who helped me to find my dress, was the only pleasant part of working with this store. During alterations, I showed up 20 minutes early for my appointment and they didn't even have my dress pulled from the stock room. Most of the staff was snobby and rude. It seemed like once they had made a sale, they didn't care how you were treated.

Alterations were ridiculous in price! At my final alterations appointment, the seamstress made a minor adjustment to the hem because the underlying layer was showing. After the adjustment, I wanted to try the dress on again to make sure it was ok. One of the staff members made a rude comment about this. My mom also wanted to make sure that she knew how to bustle the dress, but Annamarie was the only one kind enough to help her figure it out.

I love my dress, but when you spend a few thousand dollars for a wedding gown and alterations, I would think that customer service would be better. If I could do it again, I would have bought my gown at MB Bride. Cheaper in price and much kinder! Steer clear of this store if you value customer service!
I bought my wedding gown from One Enchanted Evening. Annamarie, the consultant who helped me to find my dress, was the Read more...
I bought my wedding gown from One Enchanted Evening. Annamarie, the consultant who helped me to find my dress, was the only pleasant part of working with this store. During alterations, I showed up 20 minutes early for my appointment and they didn't even have my dress pulled from the stock room. Most of the staff was snobby and rude. It seemed like once they had made a sale, they didn't care how you were treated.

Alterations were ridiculous in price! At my final alterations appointment, the seamstress made a minor adjustment to the hem because the underlying layer was showing. After the adjustment, I wanted to try the dress on again to make sure it was ok. One of the staff members made a rude comment about this. My mom also wanted to make sure that she knew how to bustle the dress, but Annamarie was the only one kind enough to help her figure it out.

I love my dress, but when you spend a few thousand dollars for a wedding gown and alterations, I would think that customer service would be better. If I could do it again, I would have bought my gown at MB Bride. Cheaper in price and much kinder! Steer clear of this store if you value customer service! Read less
Services Used: Dress & Attire
One Enchanted Evening responded with the following comments:

We're sorry you felt you had a less than perfect experience. It sounds like you requested the dress be steamed and pressed for pick-up. We like to have try-ons completed by this point as we have the dress pressed and a bust form in the gown ready for delivery. Another appointment should've been made to try-on and have the bustle lessened before final pressing. You state that you arrived early for your appointment, that is the reason your gown wasn't pulled yet.

Also, bridal salons must adhere to standard MSRP's for each designer, that is why you will find prices, for gowns themselves, at the same price.

As far as alterations go, our seamstresses are talented and skilled, but we tell everyone they're welcome to take their gown elsewhere to be altered.

We apologize that you feel you were treated rudely. That is not the way we do business. We treat brides the same through the entire wedding process.

Please feel free to contract us by phone to discuss further.
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Lynn
Wedding:
10/21/2012
0.7/5.0
First , I love my dress. The lady name Angie is very helful and very nice. I've been told that my fiance will rent the tux for free, and I were so happy to heard that. But couple weeks prior to my wedding, I brough him there for measuring his size and they told me that I have to rent 5 tuxedos to get the free groom tux. I were so mad. Nobody told me that when I purchased the dress and it's not written in the policy either. What a lier ?? I will recommend the other bride should go to the David Bridal to buy their dress because they give the groom tux for free, too.
First , I love my dress. The lady name Angie is very helful and very nice. I've been told that my fiance will rent the tux Read more...
First , I love my dress. The lady name Angie is very helful and very nice. I've been told that my fiance will rent the tux for free, and I were so happy to heard that. But couple weeks prior to my wedding, I brough him there for measuring his size and they told me that I have to rent 5 tuxedos to get the free groom tux. I were so mad. Nobody told me that when I purchased the dress and it's not written in the policy either. What a lier ?? I will recommend the other bride should go to the David Bridal to buy their dress because they give the groom tux for free, too. Read less
Services Used: Dress & Attire
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js8511
Wedding:
8/5/2011
0.6/5.0
I would NOT recommend getting your bridal dress from One Enchanted Evening. If you find it there, absolutely buy it from another vendor. I purchased my dress in the beginning of January - and they said it would be in around June. My wedding was in the beginning of August, and I got it less than 2 WEEKS before my wedding date. My fiance called up and when he asked what is going to happen if it doesn't come in time, they replied 'Well what do you want us to do about it?'. He then had to make numerous calls, and finally had to call the owner of the store to make sure my dress would be delivered in time. When I picked it up, they gave no apology, and told me TO MY FACE, that they put rush orders ahead of my order and that is why my dress was so late. Also, they told my Mother that they forgot to put my dress order in when I bought it (Jan). Please, whatever you do, DO NOT buy your dress here! They did not calm me down about my dress coming here so late, or apologize!! I just don't want what happened to me, to happen to any other bride. Go somewhere else for your purchase!!
I would NOT recommend getting your bridal dress from One Enchanted Evening. If you find it there, absolutely buy it from Read more...
I would NOT recommend getting your bridal dress from One Enchanted Evening. If you find it there, absolutely buy it from another vendor. I purchased my dress in the beginning of January - and they said it would be in around June. My wedding was in the beginning of August, and I got it less than 2 WEEKS before my wedding date. My fiance called up and when he asked what is going to happen if it doesn't come in time, they replied 'Well what do you want us to do about it?'. He then had to make numerous calls, and finally had to call the owner of the store to make sure my dress would be delivered in time. When I picked it up, they gave no apology, and told me TO MY FACE, that they put rush orders ahead of my order and that is why my dress was so late. Also, they told my Mother that they forgot to put my dress order in when I bought it (Jan). Please, whatever you do, DO NOT buy your dress here! They did not calm me down about my dress coming here so late, or apologize!! I just don't want what happened to me, to happen to any other bride. Go somewhere else for your purchase!! Read less
Services Used: Dress & Attire
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Kari
Wedding:
12/31/2013
0.4/5.0
The owner was rude and not professional. She blamed everyone (even her own co-workers) for her own mistakes. i have heard the same complaints and many more from numerous brides as well.
The owner was rude and not professional. She blamed everyone (even her own co-workers) for her own mistakes. i have heard Read more...
The owner was rude and not professional. She blamed everyone (even her own co-workers) for her own mistakes. i have heard the same complaints and many more from numerous brides as well. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
0.2/5.0
Whatever you do, do *not* give One Enchanted Evening the task of outfitting you for your wedding - they cannot handle it. I ordered my wedding dress from OEE EIGHTEEN MONTHS EARLY for my wedding because I wanted to have my dress in advance. They told me it would be in in 6-8 months, and starting at 6 months, I called once a month to check on my dress. I was brushed off (rudely, most of the time) every time I called. Finally, after 8 months, my mother, who had purchased the dress, started to call. She was also brushed off. After several more phone calls and a few stops into the shop, my dress arrived FOURTEEN MONTHS after I ordered it. Needless to say, I took my business elsewhere in the meantime, as I was afraid I wouldn't have a dress for my wedding day. Stay away from this place.
Whatever you do, do *not* give One Enchanted Evening the task of outfitting you for your wedding - they cannot handle it. Read more...
Whatever you do, do *not* give One Enchanted Evening the task of outfitting you for your wedding - they cannot handle it. I ordered my wedding dress from OEE EIGHTEEN MONTHS EARLY for my wedding because I wanted to have my dress in advance. They told me it would be in in 6-8 months, and starting at 6 months, I called once a month to check on my dress. I was brushed off (rudely, most of the time) every time I called. Finally, after 8 months, my mother, who had purchased the dress, started to call. She was also brushed off. After several more phone calls and a few stops into the shop, my dress arrived FOURTEEN MONTHS after I ordered it. Needless to say, I took my business elsewhere in the meantime, as I was afraid I wouldn't have a dress for my wedding day. Stay away from this place. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
10/28/2012
0.0/5.0
It is rip off , run away from this store they wont tell uou there true policy till you bought the stuff , seen like there try to make you buy it with all kind of promise then they wont do it specialy they dont care about you after you done, really bad customer service , never and ever stop by this store for any kind of reasion .
It is rip off , run away from this store they wont tell uou there true policy till you bought the stuff , seen like there Read more...
It is rip off , run away from this store they wont tell uou there true policy till you bought the stuff , seen like there try to make you buy it with all kind of promise then they wont do it specialy they dont care about you after you done, really bad customer service , never and ever stop by this store for any kind of reasion . Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
0.0/5.0
As I looked thru all 35 of the reviews I realized there wasn't a single negative one, but yet every other site you go to there's tons of ones telling you to stay away! Now I'm not sure if it's because they get to choose which ones go on their page or because they bribe their employees and friends to write positive reviews with things like Starbucks gift cards.
I'd like to start by saying I've been to a lot of dress shops all around pa and this has been by far my worst Experience yet. They treat all the customers like worthless garbage, and I don't believe that's how it should be when you're spending anywhere from 400-1000 dollars on their dresses. OEE has about 10 dresses to choose from in "plus sizes" but about 200 in smaller sizes. When you try on their dresses you go into a very tiny fitting room where they don't even have mirrors and no one is allowed in with you to help put it on. You then come out, have an employee zip you then stand in front of every other person in the store to see how it looks.
I know of a few girls whom purchased dresses there, then took them elsewhere for alterations. (Since it's so expensive at this store) And the ladies had told them they were already altered! After buying a dress "brand new" I don't see how this makes sense.
I would definitely never recommend this shop to ANYONE for ANY reason.
Terrible service, and rude employees.
As I looked thru all 35 of the reviews I realized there wasn't a single negative one, but yet every other site you go to Read more...
As I looked thru all 35 of the reviews I realized there wasn't a single negative one, but yet every other site you go to there's tons of ones telling you to stay away! Now I'm not sure if it's because they get to choose which ones go on their page or because they bribe their employees and friends to write positive reviews with things like Starbucks gift cards.
I'd like to start by saying I've been to a lot of dress shops all around pa and this has been by far my worst Experience yet. They treat all the customers like worthless garbage, and I don't believe that's how it should be when you're spending anywhere from 400-1000 dollars on their dresses. OEE has about 10 dresses to choose from in "plus sizes" but about 200 in smaller sizes. When you try on their dresses you go into a very tiny fitting room where they don't even have mirrors and no one is allowed in with you to help put it on. You then come out, have an employee zip you then stand in front of every other person in the store to see how it looks.
I know of a few girls whom purchased dresses there, then took them elsewhere for alterations. (Since it's so expensive at this store) And the ladies had told them they were already altered! After buying a dress "brand new" I don't see how this makes sense.
I would definitely never recommend this shop to ANYONE for ANY reason.
Terrible service, and rude employees. Read less
Services Used: Dress & Attire
One Enchanted Evening responded with the following comments:

So sorry you felt you had a bad experience. We pride ourselves on going above and beyond in customer service. We ask that our consultants zip our clients as sometimes our dresses have a certain way of going on that is not familiar or it takes two people to zip to get past a fabric change. In addition, we have girls that try to zip themselves into the gowns and they end up damaging the dress, which is easy to do with our delicate fabrics. So rather, than have the customer pay for a damaged dress we have our consultants zip. It is true we do not have mirrors in the room. This is to help our client also. Buying a social occasion, prom or homecoming gown is a different kind of purchase than an everyday clothing purchase. Many people think that because a strap is a little long the dress does not fit. They do not realize that with a small adjustment the dress will fit perfectly. When a client steps out of the room we are able to show how an alteration could make their dream gown fit properly.

As to your claim regarding the seamstress fees - all our clients are free to take the gown elsewhere. We offer alterations here as a convenience to our customers. Also, all of our seamstresses are professional and capable of taking in beaded dresses, wedding gowns, etc. Some of our customers have had bad experiences with tailors who claim to be able to alter special occasion and wedding gowns and then proceeded to ruin the gown.

In regard to issues with our plus size section, we do not call our 14 and above gowns plus size so this may have been why our staff hesitated when you asked for plus size. We simply direct our clients to size sections. Not labeling it “plus size”. Also, we have a section on the one side of the store where someone that is self-conscious can try on more privately. It has its own mirror without a stage or runway and many times we have our shy or modest clients try on over there. Every customers concern is addressed and handled professionally if we know there is an issue. Simply leaving the store without drawing our attention to your concerns then going on line to write hateful reviews does not solve anything. Please contact us and we would be happy to work with you one-on- one in our more private area to find you a perfect homecoming gown.

DEALS

$25 store credit for doing a review
Print Deal
Redeem In-Store   $200 Value
$25 store credit when you put a favorable review on city search, google, yelp or yellow pages. step 1: the review. step 2: email oeemarketing@zoominternet.net with your review link. step 3: you will receive a confirmation e-mail regarding your review. step 4: Print e-mail and bring it to the store to use your $25 credit
Deal #WWa0511e12f8d2fb61
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201 South Main street, Zelienople, PA 16063 See On Map
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