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Originals By Renee

Orchard Park , NY

LOCATION

4211 N Buffalo Rd Ste 7
Orchard Park, NY US 14127 (map)

PHONE

716-652-7480
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Dress & Attire

REVIEWS

2.4
out of 5.0
3.0/5.0
1.0/5.0
2.0/5.0
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Marcie
Wedding:
10/12/2002
2.4/5.0
Although I lived in Wilmington, NC at the time, my wedding was in Buffalo, NY. While wedding planning my sister and I went to Originals by Renee to look for my wedding dress.

I found it right away. A Jessica Mcclintock that was out of season. They provided me a great deal! The order was placed, money was put down (in full – it was a really great deal) and scheduled months in advance for a fitting the next time I was in NY.

When I went for my fitting, it was admittedly after a snowstorm where most business were closed. My fitting was the day following were most business were starting to open. When I arrived, they did have records of my scheduled fitting, but did not have the dress!

The dress was stored at a remote location, for their shop is tiny. This was extremely disappointing. No one offered to get it, no one offered to find the person with the “special” key. Very disappointing. For some reason, I used the time to give them more money by chose my shoes and purse. I was told I was a “quite bride” as most brides call them constantly to find out about their dress. I can see why. I foolishly thought they were going to do their job. To “make up for it” I was offered a fee waiver when my photographer came to take my portrait for the Buffalo News at their shop.

The next time I was in NY and after several phone calls to make sure the dress would be there. While doing the fitting one sales associate was pushy with my mother attempting to sell her a mother of the bride gown. My mother was frustrated as she was there for me. I was again stupid and gave them more money as I selected a veil and hair piece. I requested the veil to be made in a unique way. Most brides want the hair piece around their hair, I wanted the veil to cover it as my future husband wanted the veil over my face so he could raise it when he went to kiss me.

My final fitting went as planned. Their “fee waiver” for my photographer was a joke. He took me into the hallway of the business building and took my picture for the paper there since their shop was so small. When I inquired about my veil the person who was making it for me kept challenging me on my unique request. She was assuring me I was mistaken with how I wanted it. She then proceeded to say, “I don’t know dear, maybe I am just a perfectionist.” Not the thing to tell this bridezilla who dumped tons of money in your store despite the terrible treatment and paid in full every time.

I would not recommend Originals By Renee for your wedding gown needs. If you do purchase one from them, I would purchase accessories and have your gown fitted elsewhere (although the women who did my fitting was very good).

To be fair, a friend did not listen to my warnings and despite dealing with the annoying sales associates, her experience was fine. Perhaps she understood that you can’t be “quite bride” and expect them to do their job. She also got a good deal with them, but made her own veil and purchased her accessories elsewhere.
Although I lived in Wilmington, NC at the time, my wedding was in Buffalo, NY. While wedding planning my sister and I went Read more...
Although I lived in Wilmington, NC at the time, my wedding was in Buffalo, NY. While wedding planning my sister and I went to Originals by Renee to look for my wedding dress.

I found it right away. A Jessica Mcclintock that was out of season. They provided me a great deal! The order was placed, money was put down (in full – it was a really great deal) and scheduled months in advance for a fitting the next time I was in NY.

When I went for my fitting, it was admittedly after a snowstorm where most business were closed. My fitting was the day following were most business were starting to open. When I arrived, they did have records of my scheduled fitting, but did not have the dress!

The dress was stored at a remote location, for their shop is tiny. This was extremely disappointing. No one offered to get it, no one offered to find the person with the “special” key. Very disappointing. For some reason, I used the time to give them more money by chose my shoes and purse. I was told I was a “quite bride” as most brides call them constantly to find out about their dress. I can see why. I foolishly thought they were going to do their job. To “make up for it” I was offered a fee waiver when my photographer came to take my portrait for the Buffalo News at their shop.

The next time I was in NY and after several phone calls to make sure the dress would be there. While doing the fitting one sales associate was pushy with my mother attempting to sell her a mother of the bride gown. My mother was frustrated as she was there for me. I was again stupid and gave them more money as I selected a veil and hair piece. I requested the veil to be made in a unique way. Most brides want the hair piece around their hair, I wanted the veil to cover it as my future husband wanted the veil over my face so he could raise it when he went to kiss me.

My final fitting went as planned. Their “fee waiver” for my photographer was a joke. He took me into the hallway of the business building and took my picture for the paper there since their shop was so small. When I inquired about my veil the person who was making it for me kept challenging me on my unique request. She was assuring me I was mistaken with how I wanted it. She then proceeded to say, “I don’t know dear, maybe I am just a perfectionist.” Not the thing to tell this bridezilla who dumped tons of money in your store despite the terrible treatment and paid in full every time.

I would not recommend Originals By Renee for your wedding gown needs. If you do purchase one from them, I would purchase accessories and have your gown fitted elsewhere (although the women who did my fitting was very good).

To be fair, a friend did not listen to my warnings and despite dealing with the annoying sales associates, her experience was fine. Perhaps she understood that you can’t be “quite bride” and expect them to do their job. She also got a good deal with them, but made her own veil and purchased her accessories elsewhere. Read less
Services Used: Dress & Attire
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