130x130 sq 1329789633625

OuterInner

Springfield , IL

LOCATION

Springfield, IL 62708 US (map)

PHONE

813-358-3228

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Welcome to OuterInner.com, your friendly online wedding retailer. Our mission is to offer you great value foreign prices, but Western customer service. We understand that brides have a... Read more
Welcome to OuterInner.com, your friendly online wedding retailer. Our mission is to offer you great value foreign prices, but Western customer service. We understand that brides have a lot to think about before their wedding, so we aim to make the process of getting your dresses as easy as possible if you give us the honor of supplying these important dresses for your wedding.

If you have questions about anything please ask us and our English-speaking staff will help you!

We offer a full range of wedding dresses in many styles such as vintage style gowns, princess gowns and those suitable for beach weddings.

If you're attending a wedding we've got you covered too with a wide range of occasions dresses, bridesmaid dresses and mother of the bride dresses so you can feel confident that you're dressed appropriately and look great.

We also offer shoes, accessories and jewellery for wedding parties and special occasions.

Wedding Dresses: http://www.outerinner.com/wedding-gowns-cg-13.html

Bridesmaid Dresses: http://www.outerinner.com/bridesmaid-dresses-cg-12.html

Mother Of The Bride Dresses: http://www.outerinner.com/mother-of-the-bride-dresses-cg-18.html

Bridal Jewellery: http://www.outerinner.com/jewellery-cg-39.html

Bridal Sexy Lingerie: http://www.outerinner.com/event-bridal/sexy-lingerie-cg-2.html?pgp=p185

Wedding Shoes: http://www.outerinner.com/wedding-shoes-cg-30.html

Veils: http://www.outerinner.com/veils-cg-24.html

Occasions Dresses: http://www.outerinner.com/occasions-dresses/

Why OuterInner?

1. Size doesn’t matter. All our dresses can be custom-tailored for you.

2. Affordable prices yet great quality.

3. One to one customer support, we believe in giving every customer the attention they deserve.

Feel free to contact us or stop by our site today: www.outerinner.com .

Connect with us:

Here at OuterInner we understand that when you're looking for a wedding vendor online you're going to have plenty of questions, so we're available in many different social media areas to help you get the answers you need.
Email us with your questions: inquiry@outerinner.com / mkt@outerinner.com Chat with us directly on Skype: customer.service165 Call us on the phone: (USA) 1-813-358-3228 Find us on Facebook: http://www.facebook.com/OuterInner.Club Be the first to see videos of our newest dresses on YouTube: http://www.youtube.com/user/outerinnerclub Pin your favorite dresses by following our Pinterest boards: http://pinterest.com/outerinner/

Get dress advice, style tips, and news in the OuterInner blog: http://www.outerinner.com/blog/ Chat with us and get the latest news on Google : https://plus.google.com/110087262646243585412 Read less
Dress & Attire

PHOTOS

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INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Flower Girls, Mother of the Bride, Mother of the Groom, Ring Bearers
What accessories do you provide?
Hair Accessories, Jewelry, Shoes, Veils

REVIEWS

3.9
out of 5.0
3.8/5.0
3.9/5.0
3.9/5.0
3.9/5.0
3.7/5.0
Sort by
Default vendor profile pic
miller2008
Wedding:
4/4/2020
5.0/5.0
THANK U GREAT WEBSITE............
THANK U GREAT WEBSITE............
THANK U GREAT WEBSITE............ Read less
Services Used: Dress & Attire
OuterInner responded with the following comments:

You're welcome! Thank YOU!
Default vendor profile pic
Renee
Wedding:
10/11/2014
0.0/5.0
For sure a zero in all categories ! I purchased a dress for a friends wedding and still have yet to receive the dress ! I've called and called email after email and yet have I even heard back from ANYBODY ! Not only did my shipping and handling cost me more then the dress but it says 5-7 days it would arrive and it's been over weeks ! I been trying to cancel my order and get a refund and got nothing ! Only thing I recommend is NEVER USING THIS BUSINESS!
For sure a zero in all categories ! I purchased a dress for a friends wedding and still have yet to receive the dress ! Read more...
For sure a zero in all categories ! I purchased a dress for a friends wedding and still have yet to receive the dress ! I've called and called email after email and yet have I even heard back from ANYBODY ! Not only did my shipping and handling cost me more then the dress but it says 5-7 days it would arrive and it's been over weeks ! I been trying to cancel my order and get a refund and got nothing ! Only thing I recommend is NEVER USING THIS BUSINESS! Read less
Services Used: Dress & Attire
Default vendor profile pic
Lauren
Wedding:
9/6/2014
0.0/5.0
This was a TERRIBLE experience, do not EVER order from this site.

First of all, the company took much longer than expected to get the dress to me. I ordered it beginning of June and revieced it end of August, one week before the wedding.

Second, their customer service is terrible. The dress didn't fit and then they asked me to take a picture of my basically half naked of the dress not fitting in order to confirm my complaint. This is not acceptable or appropriate.

We ordered 4 dresses from them for a bridal party and they were all VASTLY different. The only thing that matched was the color, it was ridiculous. In addition to this when I went to get my dress hemmed and fitted, the beading started falling off everywhere. And the company refuses to reimburse me for the alterations that I paid for to fix the company's mistakes. They refuse to acknowledge their mistakes and help us out at all.

All in all, terrible company, terrible quality and terrible customer service. Save yourself the hassle and don't even consider this company. Too much of a hassle for poor quality service.
This was a TERRIBLE experience, do not EVER order from this site.

First of all, the company took much longer than Read more...
This was a TERRIBLE experience, do not EVER order from this site.

First of all, the company took much longer than expected to get the dress to me. I ordered it beginning of June and revieced it end of August, one week before the wedding.

Second, their customer service is terrible. The dress didn't fit and then they asked me to take a picture of my basically half naked of the dress not fitting in order to confirm my complaint. This is not acceptable or appropriate.

We ordered 4 dresses from them for a bridal party and they were all VASTLY different. The only thing that matched was the color, it was ridiculous. In addition to this when I went to get my dress hemmed and fitted, the beading started falling off everywhere. And the company refuses to reimburse me for the alterations that I paid for to fix the company's mistakes. They refuse to acknowledge their mistakes and help us out at all.

All in all, terrible company, terrible quality and terrible customer service. Save yourself the hassle and don't even consider this company. Too much of a hassle for poor quality service. Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
Recently Married
2.0/5.0
As a bridesmaid for my friend's upcoming wedding this summer, I ordered a dress from OuterInnerExpress two months ago, and have encountered multiple issues since this time.

Firstly, I was unable to use the PayPal service that was required for Canadian buyers; this problem caused a huge hassle as I had to contact the company directly SEVERAL times. The time difference was inconvenient, and because of this, I had asked them to communicate through email. Following this request, I was phoned at 2:00 in the morning by one of the workers. The delay in payment caused the system to cancel my order and I was forced to wait an additional week before the error was fixed and I could actually pay for my dress with VISA. There was help from the workers for this problem, which I was very thankful for. However, the time delay was quite frustrating.

After a month of waiting for the dress to arrive, I was contacted by a delivery service asking me to pick up my package and pay an outrageous amount for duties and taxes. In fact, this cost was more than the dress itself. This news was quite shocking, as I had been told by outterinnerexpress that the fee I paid for shipping and handling would incur such costs.

Overall, I had to pay much more for the dress than I would have had I shopped locally for a dress of the same quality. In addition, if I had waited to order the dress closer to the wedding date, I would have been extremely stressed because of the time lag. I would highly recommend contacting duty and taxes PRIOR to ordering from this website, as well as ordering at least three months in advance.

While the quality of the dress and the responsiveness of the company workers was definitely good, I would not order from them again because of the experience I have had.
As a bridesmaid for my friend's upcoming wedding this summer, I ordered a dress from OuterInnerExpress two months ago, and Read more...
As a bridesmaid for my friend's upcoming wedding this summer, I ordered a dress from OuterInnerExpress two months ago, and have encountered multiple issues since this time.

Firstly, I was unable to use the PayPal service that was required for Canadian buyers; this problem caused a huge hassle as I had to contact the company directly SEVERAL times. The time difference was inconvenient, and because of this, I had asked them to communicate through email. Following this request, I was phoned at 2:00 in the morning by one of the workers. The delay in payment caused the system to cancel my order and I was forced to wait an additional week before the error was fixed and I could actually pay for my dress with VISA. There was help from the workers for this problem, which I was very thankful for. However, the time delay was quite frustrating.

After a month of waiting for the dress to arrive, I was contacted by a delivery service asking me to pick up my package and pay an outrageous amount for duties and taxes. In fact, this cost was more than the dress itself. This news was quite shocking, as I had been told by outterinnerexpress that the fee I paid for shipping and handling would incur such costs.

Overall, I had to pay much more for the dress than I would have had I shopped locally for a dress of the same quality. In addition, if I had waited to order the dress closer to the wedding date, I would have been extremely stressed because of the time lag. I would highly recommend contacting duty and taxes PRIOR to ordering from this website, as well as ordering at least three months in advance.

While the quality of the dress and the responsiveness of the company workers was definitely good, I would not order from them again because of the experience I have had. Read less
Services Used: Dress & Attire
OuterInner responded with the following comments:

Dear customer, we're sorry that you had a less than satisfactory experience with us! We'd like to put it right and check your case, but we can only do so if you wouldn't mind emailing us your name and order number to: MKT@OUTERINNER.COM and we will then see how we can help.
Thank so much for your feedback!
Default vendor profile pic
Santoni
Wedding:
7/24/2014
4.7/5.0
I am so pleased with the service from Outerinner.com! They called me, emailed me and answered any questions I had within 24 hours! I picked a dress, made 3 changes to it and had custom measurements. It looks and fits excellent. I'm about to order my next dress this week.
I am so pleased with the service from Outerinner.com! They called me, emailed me and answered any questions I had within Read more...
I am so pleased with the service from Outerinner.com! They called me, emailed me and answered any questions I had within 24 hours! I picked a dress, made 3 changes to it and had custom measurements. It looks and fits excellent. I'm about to order my next dress this week. Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
Recently Married
0.4/5.0
Ordered a dress from this website fully expecting to have to tweak it a little for the perfect fit once I got it. Wrong.

The dress was completely unlike the pictures. What appears to be a New Zealand business is actually in China, and believe me they play up the language barrier when you try to explain all the things wrong with the sewing work.

The dress was sewn so that the neckline came up several inches above my bust, and was sewn so that no one could alter it (sewn where it didn't need to be, no slack material at all, etc.). I am average build, average height, and normally dresses up end on the low-cut side for me. This dress looked absolutely ridiculous.

None of the materials were as described, either. The detail work was the wrong color, wrong material, and looked NOTHING like the pictures. They had excuses for everything, and when they didn't they would explain to me that I return it for half refund and pay the shipping, but that they would rather I keep it because they "can't sell it to anyone else". (Because they know how terrible it is??)

They were impossible to deal with, the materials were cheap, colors were wrong, dress looked nothing like the pictures, and the craftsmanship was abhorrent. I was so disappointed. Also, I've since tried GIVING the dress away. Nobody will take it (even without me saying anything about all the things wrong with it).

In summary, don't bother. It's a gamble you're likely to lose big on.
Ordered a dress from this website fully expecting to have to tweak it a little for the perfect fit once I got it. Read more...
Ordered a dress from this website fully expecting to have to tweak it a little for the perfect fit once I got it. Wrong.

The dress was completely unlike the pictures. What appears to be a New Zealand business is actually in China, and believe me they play up the language barrier when you try to explain all the things wrong with the sewing work.

The dress was sewn so that the neckline came up several inches above my bust, and was sewn so that no one could alter it (sewn where it didn't need to be, no slack material at all, etc.). I am average build, average height, and normally dresses up end on the low-cut side for me. This dress looked absolutely ridiculous.

None of the materials were as described, either. The detail work was the wrong color, wrong material, and looked NOTHING like the pictures. They had excuses for everything, and when they didn't they would explain to me that I return it for half refund and pay the shipping, but that they would rather I keep it because they "can't sell it to anyone else". (Because they know how terrible it is??)

They were impossible to deal with, the materials were cheap, colors were wrong, dress looked nothing like the pictures, and the craftsmanship was abhorrent. I was so disappointed. Also, I've since tried GIVING the dress away. Nobody will take it (even without me saying anything about all the things wrong with it).

In summary, don't bother. It's a gamble you're likely to lose big on. Read less
Services Used: Dress & Attire
130x130 sq 1392846172 4c4d6b1d843303ca ballonfest
Sarah & Anthony
Wedding:
6/7/2014
5.0/5.0
Absolutely gorgeous! The quality is fantastic, beading and stitching is amazing craftsmanship and the sizing was perfect! The customer service representative was prompt in answering my questions and was very courteous. the value of the dress is incredible I would have probably would have spent so much more in a bridal boutique for the same dress at least 3 times as much. The tailoring and shipping time was incredibly fast considering the dress was custom sized to fit me. It's my dream dress come true! THANKS SO MUCH OUTERINNER my wedding is going to be so special and I'm going to look fantastic!
Absolutely gorgeous! The quality is fantastic, beading and stitching is amazing craftsmanship and the sizing was perfect! Read more...
Absolutely gorgeous! The quality is fantastic, beading and stitching is amazing craftsmanship and the sizing was perfect! The customer service representative was prompt in answering my questions and was very courteous. the value of the dress is incredible I would have probably would have spent so much more in a bridal boutique for the same dress at least 3 times as much. The tailoring and shipping time was incredibly fast considering the dress was custom sized to fit me. It's my dream dress come true! THANKS SO MUCH OUTERINNER my wedding is going to be so special and I'm going to look fantastic! Read less
Services Used: Dress & Attire
Default vendor profile pic
Lenora
Wedding:
6/7/2014
4.7/5.0
I'm a big girl and my wedding dress was perfect. I ordered the custom fit option and ordered early just in case the fit was wrong, but my dress fit me exactly how I wanted it to. Great store I would highly recommend this online store to everyone. Thanks outerinner for a perfect wedding.
I'm a big girl and my wedding dress was perfect. I ordered the custom fit option and ordered early just in case the fit Read more...
I'm a big girl and my wedding dress was perfect. I ordered the custom fit option and ordered early just in case the fit was wrong, but my dress fit me exactly how I wanted it to. Great store I would highly recommend this online store to everyone. Thanks outerinner for a perfect wedding. Read less
Services Used: Dress & Attire
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Penny
Wedding:
5/17/2014
5.0/5.0
I ordered my dress a month ago and received it in the time they said it would it take. My dress is GORGEOUS!!! They added a little to the length of the dress and cap sleeves without charging extra. Anytime I contacted them they were quick to respond. The only issue I have is the sizing is off. I got measured and even ordered a size larger (just in case because I know wedding dresses run small). When I received the dress it didn't quite fit. I took it to a wedding dress store here and they said it was a little off. The piece that fits behind the corset was not wide at all. However, I have an amazing tailor who is fixing a piece for behind the corset. So, if ordering a dress make sure of the correct size. Aside from that I have to give 5 stars as my experience was pretty good!!
I ordered my dress a month ago and received it in the time they said it would it take. My dress is GORGEOUS!!! They added Read more...
I ordered my dress a month ago and received it in the time they said it would it take. My dress is GORGEOUS!!! They added a little to the length of the dress and cap sleeves without charging extra. Anytime I contacted them they were quick to respond. The only issue I have is the sizing is off. I got measured and even ordered a size larger (just in case because I know wedding dresses run small). When I received the dress it didn't quite fit. I took it to a wedding dress store here and they said it was a little off. The piece that fits behind the corset was not wide at all. However, I have an amazing tailor who is fixing a piece for behind the corset. So, if ordering a dress make sure of the correct size. Aside from that I have to give 5 stars as my experience was pretty good!! Read less
Services Used: Dress & Attire
Default vendor profile pic
Penny
Wedding:
5/17/2014
4.7/5.0
I had a small wedding and didn't want a big dress. They had hundreds to chose from. My dress was gorgeous. I had to have to some things changed and while I received them in a timely manner getting someone to return my emails at first was a little slow. All in all, my experience was good and if I have anything in the future where I need a formal dress I would definitely use them again!
I had a small wedding and didn't want a big dress. They had hundreds to chose from. My dress was gorgeous. I had to have Read more...
I had a small wedding and didn't want a big dress. They had hundreds to chose from. My dress was gorgeous. I had to have to some things changed and while I received them in a timely manner getting someone to return my emails at first was a little slow. All in all, my experience was good and if I have anything in the future where I need a formal dress I would definitely use them again! Read less
Services Used: Dress & Attire

DEALS

Up to 30% Off Welcome 2013 Sale
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Redeem In-Store   $1 Value
New Year is on the way, OuterInner is welcoming 2013 with you. All of our categories are up to 30% off sale. Shop here>>>http://www.outerinner.com/sale-pl-2.html
Deal #WW7c8a2de2be542438
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NEW IN---Wedding Gowns
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Redeem In-Store   $107 Value
We just launched some modest and vintage style wedding gowns, price from $107. Don't hesitate to look up these new style gowns!
Deal #WWce22cf9821cc9e79
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Champagnes Ruffles Knee-length Taffeta Wedding Party Dress
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Redeem In-Store   $99 Value
Final Sale. Get 60% off for this wedding party dress at only $39.6
Deal #WWfef47e7643dacade
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Final Sale! Up to 70% off for dresses on clearance!
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Redeem In-Store   $1 Value
Shout out for final sale! You can grab amazing bargains which range from 50% to 70% off for occasions dresses. Hit our ' Sale' cagetory, and check'em out from there!
Deal #WW54a953d0412c3f9a
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Springfield, IL 62708 See On Map
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