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Pacific Avalon Yacht Charters

Newport Beach , CA

LOCATION

2901 West Coast Hwy
Newport Beach, CA 92663 US

PHONE

949-673-8545

WEBSITE

View website
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ABOUT US

Congratulations as you start a voyage together!

Pacific Avalon Yacht Charters has a team of professionals that know how to make magnificent things happen. Our team... Read more
Congratulations as you start a voyage together!

Pacific Avalon Yacht Charters has a team of professionals that know how to make magnificent things happen. Our team specifically tailors your ideal experience aboard our fleet of luxurious yachts, because we don’t just plan a wedding.we design, choreograph and coordinate your special day.

Our professional staff works directly with you envisioning every step and providing you with the highest level of comfort. We strive to make sure the most memorable day of your life is a fantastic celebration by taking care of you and every detail, removing all the worries and stress.

We offer “one-stop shopping,” so you don’t need to look any further than our office. You can depend on us, not only for first class food and beverage, but also to provide fine china, flatware, tables, linens, glassware, flowers, décor, music, photography, wedding cake and, of course, personal attention.



Whether you have specific ideas about what you want, or are looking for guidance and suggestions, we can be as ‘hands-on’ as you need us to be. We’re here seven days a week to answer questions, ease worries, make changes, or just share the excitement with you! We look forward to making your special affair a memorable one. Please call one of our Event Specialists at (949) 673-8545 for your complimentary consultation.

Our Fleet:

Royal Princess

Majestic

Ambassador Read less

REVIEWS

3.5
out of 5.0
3.6/5.0
3.4/5.0
3.5/5.0
3.8/5.0
3.4/5.0
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Anonymous
Wedding:
Recently Married
0.5/5.0
These people need some lessons in customer service and professionalism. My day of coordinator did not show up to the wedding rehearsal. Their event planner was very inflexible and disorganized during the whole entire process, When the day of coordinator didn't show, the event planner came unprepared and humiliated me in front of my wedding party.
These people need some lessons in customer service and professionalism. My day of coordinator did not show up to the Read more...
These people need some lessons in customer service and professionalism. My day of coordinator did not show up to the wedding rehearsal. Their event planner was very inflexible and disorganized during the whole entire process, When the day of coordinator didn't show, the event planner came unprepared and humiliated me in front of my wedding party. Read less
Services Used: Wedding Venue
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Debbie
Wedding:
3/15/2014
5.0/5.0
I attended the most amazing wedding aboard the yacht Majestic! From the ceremony to the dinner the crew were amazingly attentive and accommodating to all of the guests!

Our dinner was so delicious I begged the captain for the recipe of everything I ate!

My friend who got marred was so happy and was actually in my opinion treated like a princess on her special day! Who could ask for more!
I attended the most amazing wedding aboard the yacht Majestic! From the ceremony to the dinner the crew were amazingly Read more...
I attended the most amazing wedding aboard the yacht Majestic! From the ceremony to the dinner the crew were amazingly attentive and accommodating to all of the guests!

Our dinner was so delicious I begged the captain for the recipe of everything I ate!

My friend who got marred was so happy and was actually in my opinion treated like a princess on her special day! Who could ask for more! Read less
Services Used: Wedding Venue
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Felene
Wedding:
12/22/2013
4.4/5.0
The venue was beautiful. The staff very courteous. The food was less than desired. The salad come out a boat. The meat was tough. The salmon overcooked. The vegetables also were undercooked. The cake and flower arrangements were lovely. Overall I would refer friends to this venue but the quality of the food, especially for a wedding, needs to be upgraded.
The venue was beautiful. The staff very courteous. The food was less than desired. The salad come out a boat. The meat was Read more...
The venue was beautiful. The staff very courteous. The food was less than desired. The salad come out a boat. The meat was tough. The salmon overcooked. The vegetables also were undercooked. The cake and flower arrangements were lovely. Overall I would refer friends to this venue but the quality of the food, especially for a wedding, needs to be upgraded. Read less
Services Used: Wedding Venue
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Yvette
Wedding:
10/5/2012
5.0/5.0
I cannot express enough how happy I am. Jared and his staff were awesome! The food was absolutely delicous, service was great and just simply beautiful. I wish I could do it all over again! Jared, Brandon and I thank you form the bottom of our hearts! It was awesome!

Yvette & Brandon Chase
I cannot express enough how happy I am. Jared and his staff were awesome! The food was absolutely delicous, service was Read more...
I cannot express enough how happy I am. Jared and his staff were awesome! The food was absolutely delicous, service was great and just simply beautiful. I wish I could do it all over again! Jared, Brandon and I thank you form the bottom of our hearts! It was awesome!

Yvette & Brandon Chase Read less
Services Used: Wedding Venue
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Liz
Wedding:
7/8/2011
4.6/5.0
My husband and I chose this location for the all-inclusive-ness. When you rent the yacht, you get the following provided in the cost: wedding coordinator, wedding officiant, DJ, photographer, florist, cake, and 1 course dinner with salad, bread and coffee/tea. For any of the vendors you dont want to us, the owner is cool about letting you hire outside vendors.

Breakdown:

Food: It was amazing. We sprung to get two course meal (chicken and roast beef) and it was delicious. Prepped that day and very fresh. The beef was so tender and juicy. The vegetables we got with it (green beans and mashed potatoes) were just as good. Our guests raved about the food and went back for seconds.

The Boat: there is newer furniture, and the entire boat is very clean and has not funky smells. We looked at some other companies in the local area and they had funky smelling boats.

Costs: It was very reasonable for us with a 75 person guest list. For the whole wedding on the boat cost us less than 12,000 for everything, and that's including upgrading to an open bar option.

Fun: Everyone that came had a blast because it's on a boat! So the idea of having a boat wedding seems really fancy and fun, but the greatest thing about it is how affordable it is.

The Picking the Wedding Package:

Everything included in the package you chose can be included or excluded. If you exclude one of the vendors (i.e. DJ, Photographer, Florist, etc.) and want to bring in someone you know or have booked outside of the boat, you can and it wont cost you. But, if you have an outside vendor who is staying on the boat for services, you have to include them as a "guest" and the boat will serve them whatever the guests are eating, no vendor meals are provided to outside vendors.

Things I liked the most about this venue:
(1) I didnt have to worry about catering, renting tables or linens, or getting staff
(2) I was able to pick one package and call it a day and never think about following up till the closing meeting
(3) Willing to allow outside vendors to work (I used my own DJ, Florist, and photographer).
(4) Lots of places to personalize the package and get what you want.
(5) An owner who speak british! Hahahha okay not a good reason, but still awesome.
(6) Very professional staff working with you at the wedding. Our coordinator was very polite and helped us stay on time.
(7) Affordability!!!! People think you spend tons when really it's more affordable than renting a room from a hotel.
(8) The view.
(9) Great food and a cake from TLC's Cinderella Cakes for a fraction of the price.
(10) People left the boat wanting to party more.
My husband and I chose this location for the all-inclusive-ness. When you rent the yacht, you get the following provided Read more...
My husband and I chose this location for the all-inclusive-ness. When you rent the yacht, you get the following provided in the cost: wedding coordinator, wedding officiant, DJ, photographer, florist, cake, and 1 course dinner with salad, bread and coffee/tea. For any of the vendors you dont want to us, the owner is cool about letting you hire outside vendors.

Breakdown:

Food: It was amazing. We sprung to get two course meal (chicken and roast beef) and it was delicious. Prepped that day and very fresh. The beef was so tender and juicy. The vegetables we got with it (green beans and mashed potatoes) were just as good. Our guests raved about the food and went back for seconds.

The Boat: there is newer furniture, and the entire boat is very clean and has not funky smells. We looked at some other companies in the local area and they had funky smelling boats.

Costs: It was very reasonable for us with a 75 person guest list. For the whole wedding on the boat cost us less than 12,000 for everything, and that's including upgrading to an open bar option.

Fun: Everyone that came had a blast because it's on a boat! So the idea of having a boat wedding seems really fancy and fun, but the greatest thing about it is how affordable it is.

The Picking the Wedding Package:

Everything included in the package you chose can be included or excluded. If you exclude one of the vendors (i.e. DJ, Photographer, Florist, etc.) and want to bring in someone you know or have booked outside of the boat, you can and it wont cost you. But, if you have an outside vendor who is staying on the boat for services, you have to include them as a "guest" and the boat will serve them whatever the guests are eating, no vendor meals are provided to outside vendors.

Things I liked the most about this venue:
(1) I didnt have to worry about catering, renting tables or linens, or getting staff
(2) I was able to pick one package and call it a day and never think about following up till the closing meeting
(3) Willing to allow outside vendors to work (I used my own DJ, Florist, and photographer).
(4) Lots of places to personalize the package and get what you want.
(5) An owner who speak british! Hahahha okay not a good reason, but still awesome.
(6) Very professional staff working with you at the wedding. Our coordinator was very polite and helped us stay on time.
(7) Affordability!!!! People think you spend tons when really it's more affordable than renting a room from a hotel.
(8) The view.
(9) Great food and a cake from TLC's Cinderella Cakes for a fraction of the price.
(10) People left the boat wanting to party more. Read less
Services Used: Wedding Venue
Wwnetwork 128
sam
Wedding:
1/1/2011
0.0/5.0
HORRIBLE customer service. They did NOT live up to the reputation that they try to portray. The staff on the boat was great but the rest of the staff was RUDE to me, they did not return phone calls or emails. Jared basically told me that I was a liar when in fact they were the ones that dropped the ball. My wedding was fantastic but I will always have a bad taste in my mouth for PAYC.
HORRIBLE customer service. They did NOT live up to the reputation that they try to portray. The staff on the boat was Read more...
HORRIBLE customer service. They did NOT live up to the reputation that they try to portray. The staff on the boat was great but the rest of the staff was RUDE to me, they did not return phone calls or emails. Jared basically told me that I was a liar when in fact they were the ones that dropped the ball. My wedding was fantastic but I will always have a bad taste in my mouth for PAYC. Read less
Services Used: Wedding Venue
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Jayma111
Wedding:
10/3/2010
5.0/5.0
I came to write a nice review and the bad ones make me so sad! Everyone we worked with was absolutely wonderful and they gave us a very good price for such a comprehensive package.
I came to write a nice review and the bad ones make me so sad! Everyone we worked with was absolutely wonderful and they Read more...
I came to write a nice review and the bad ones make me so sad! Everyone we worked with was absolutely wonderful and they gave us a very good price for such a comprehensive package. Read less
Services Used: Wedding Venue
Default vendor profile pic
Mad bride
Wedding:
7/17/2010
0.0/5.0
DO NOT USE PACIFIC AVALON. THEY REALLY SUCKS! THEY WILL PROMISE YOU MANY THINGS BEFORE YOU PAY...AFTER YOU PAY THE FULL AMOUNT..EVERYTHING CHANGED. THEY PROMISE US TO HAVE THE SOFT DRINK ALL NIGHT...BUT AFTER 1 HR..THEY WANTED TO CHARGE US.. THEY EVEN THROW AWAY OUR WEDDING CAKE WITHOUT LETTING OUR GUEST FINISH IT. VERY RUDE AND UNFRIENDLY. PLEASE, DO NOT USE THEM. I JUST HAD MY WEDDING THERE..AND I WOULD NEVER RECOMMEND ANYONE TO USE THEM EVER AGAIN. MY REP IS "CHRISTINA", THE BOSS'S NAME IS JOHN. THEY REALLY SUCK!!!
DO NOT USE PACIFIC AVALON. THEY REALLY SUCKS! THEY WILL PROMISE YOU MANY THINGS BEFORE YOU PAY...AFTER YOU PAY THE FULL Read more...
DO NOT USE PACIFIC AVALON. THEY REALLY SUCKS! THEY WILL PROMISE YOU MANY THINGS BEFORE YOU PAY...AFTER YOU PAY THE FULL AMOUNT..EVERYTHING CHANGED. THEY PROMISE US TO HAVE THE SOFT DRINK ALL NIGHT...BUT AFTER 1 HR..THEY WANTED TO CHARGE US.. THEY EVEN THROW AWAY OUR WEDDING CAKE WITHOUT LETTING OUR GUEST FINISH IT. VERY RUDE AND UNFRIENDLY. PLEASE, DO NOT USE THEM. I JUST HAD MY WEDDING THERE..AND I WOULD NEVER RECOMMEND ANYONE TO USE THEM EVER AGAIN. MY REP IS "CHRISTINA", THE BOSS'S NAME IS JOHN. THEY REALLY SUCK!!! Read less
Services Used: Wedding Venue
Pacific Avalon Yacht Charters responded with the following comments:

The bride & groom requested to have one hour open bar and then turned the bar to a nonhosted bar. This was their request and was stated in their contract. At no point did any body disposed of any part of their cake, the bride brought her own cake whish was sliced by our service staff and consumed by her guests. It is sad that the bride forgot to mention that the coupled got a complimentary appetizzer and entree as part of their requested. We wishes them the best.
Wwnetwork 128
Kira
Wedding:
7/10/2010
0.2/5.0
My husband and I were referred to Adventures At Sea which is in the building right next to Pacific Avalon. We wanted to keep our options open after checking into Adventures at Sea. So we walked over to Pacific Avalon and spoke with Ali (Alexandra). She seemed really cool and nice. She told us she would be our wedding planner and she would be with us the whole time. We wouldnt have to worry on the day of our wedding because there would be someone right there to take care of us and tell us where to be. We were also told we would be able to taste the food before we chose it. Well, when it came down to it, she was very inconsistent with email responses and when she did respond to an email, she wouldnt fully answer all my questions. We 'corresponded' in August 2009 and then once in Jan. 2010, twice in Feb. 2010 and 3 times in March 2010! When I asked about the food tasting that she had promised us her response was: "We don’t usually do tastings as people pretty much know what they like in terms of chicken , Beef, fish, etc...pretty basic. We have owned our catering company for 35 years and it is excellent. If you MUST do a tasting we can work with you, normally they are on the weekends around our event schedule only." Well, there went that idea. :/ Suddenly I get an email from a 'Christine' (who happens to have the same last name as Alexandra) in JUNE 2010 conveniently asking for the rest of my payment to them! She also didn't respond to every email in detail and answer all of my questions. She was very consistent, though, with collecting my money for additional guests I thought would show up. She had mentioned in the email to give them our credit card number or bring a check for the additional amount owed. When I showed up with a check, in front of Terry she said "Oh, just so you know, we don't accept checks." I reminded her that in the email she said I could pay by check. Terry told her to accept my check and she did. Also, another thing that they had failed to mention to us is that we and all our guests must pay $10.00 to park on the day of the wedding. I had to send out a last minute email to all of my guests letting them know about this. When I had my rehearsal, Christine completely rushed us through it. She wasn't very friendly with me or my family. Alexandra (our PLANNER) was nowhere to be seen.
On the day of the wedding, things were very stressful. There was hardly any parking in their parking garage! Once on the yacht, we were first told that our DJ was stuck in traffic and would be late. Then it evolved to our DJ was in a car accident and couldn't make it and that a fill-in DJ was on her way. I was not a "bride-zilla" so I told Terry I was sorry to hear about it. Terry told me that he wasn't sorry about the DJ one bit and he should have been on time. Well, we were running about 30 minutes late and the DJ still wasn't there. I ended up having to use my Ipod for the processional and recessional songs. No songs were played while guests were being seated. When the ceremony ended, the DJ arrived about 15 minutes later. However, I lost a very important part of my ceremony...My father passed away last year and to include him in my special day, I planned to have a slideshow of my dad and me during the Father/Daughter dance. Since the assigned DJ (Dave) was in a 'car accident', it was completely lost. Also, the DJ (Catherine ?) who filled in was terrible!!! There was only one song played that I had actually requested (besides the 1st dance & parent dances). She was horrible with announcing to my guests (and even to us, the Bride and Groom) what was to be done next, such as the cake cutting and when the cake was served. Luckily I was upstairs when the cake was set out at the seats. I grabbed a microphone and made my own announcement. She saw me do this and made her announcement after the fact. She also played music that I did NOT want played, and then argued with my husband when he said something about it. There was no one there to help guide us through, as I was told there would be. The photographer was the only one to help us, and he wasn’t even through Pacific Avalon! Everything felt very rushed and I can’t imagine how it would have been, had I not purchased the extra hour!! I may have remained calm on that day, but when it was all said and done, I ended up being very unhappy with the majority of it. Don’t get me wrong, the Captain and crew were great! But it doesn’t make up for lost time and memories. JJ (the DJ I had originally corresponded with) has stepped up and compensated me for the cost of the slide show that I didn’t get as well as offer his personal DJ services at my choice of event. I want to know what Pacific Avalon will do for my husband and me to make up for this inconvenience. Also, because we ran late, our photographer had to charge us additional. I believe PA should pay for this, not us. I emailed PA on Tuesday, 7/19/10. It is now a week later and I haven't heard back from them at all. Hopefully I can get a hold of them and they can rectify this situation. I would hate to have to take them to court...
My husband and I were referred to Adventures At Sea which is in the building right next to Pacific Avalon. We wanted to Read more...
My husband and I were referred to Adventures At Sea which is in the building right next to Pacific Avalon. We wanted to keep our options open after checking into Adventures at Sea. So we walked over to Pacific Avalon and spoke with Ali (Alexandra). She seemed really cool and nice. She told us she would be our wedding planner and she would be with us the whole time. We wouldnt have to worry on the day of our wedding because there would be someone right there to take care of us and tell us where to be. We were also told we would be able to taste the food before we chose it. Well, when it came down to it, she was very inconsistent with email responses and when she did respond to an email, she wouldnt fully answer all my questions. We 'corresponded' in August 2009 and then once in Jan. 2010, twice in Feb. 2010 and 3 times in March 2010! When I asked about the food tasting that she had promised us her response was: "We don’t usually do tastings as people pretty much know what they like in terms of chicken , Beef, fish, etc...pretty basic. We have owned our catering company for 35 years and it is excellent. If you MUST do a tasting we can work with you, normally they are on the weekends around our event schedule only." Well, there went that idea. :/ Suddenly I get an email from a 'Christine' (who happens to have the same last name as Alexandra) in JUNE 2010 conveniently asking for the rest of my payment to them! She also didn't respond to every email in detail and answer all of my questions. She was very consistent, though, with collecting my money for additional guests I thought would show up. She had mentioned in the email to give them our credit card number or bring a check for the additional amount owed. When I showed up with a check, in front of Terry she said "Oh, just so you know, we don't accept checks." I reminded her that in the email she said I could pay by check. Terry told her to accept my check and she did. Also, another thing that they had failed to mention to us is that we and all our guests must pay $10.00 to park on the day of the wedding. I had to send out a last minute email to all of my guests letting them know about this. When I had my rehearsal, Christine completely rushed us through it. She wasn't very friendly with me or my family. Alexandra (our PLANNER) was nowhere to be seen.
On the day of the wedding, things were very stressful. There was hardly any parking in their parking garage! Once on the yacht, we were first told that our DJ was stuck in traffic and would be late. Then it evolved to our DJ was in a car accident and couldn't make it and that a fill-in DJ was on her way. I was not a "bride-zilla" so I told Terry I was sorry to hear about it. Terry told me that he wasn't sorry about the DJ one bit and he should have been on time. Well, we were running about 30 minutes late and the DJ still wasn't there. I ended up having to use my Ipod for the processional and recessional songs. No songs were played while guests were being seated. When the ceremony ended, the DJ arrived about 15 minutes later. However, I lost a very important part of my ceremony...My father passed away last year and to include him in my special day, I planned to have a slideshow of my dad and me during the Father/Daughter dance. Since the assigned DJ (Dave) was in a 'car accident', it was completely lost. Also, the DJ (Catherine ?) who filled in was terrible!!! There was only one song played that I had actually requested (besides the 1st dance & parent dances). She was horrible with announcing to my guests (and even to us, the Bride and Groom) what was to be done next, such as the cake cutting and when the cake was served. Luckily I was upstairs when the cake was set out at the seats. I grabbed a microphone and made my own announcement. She saw me do this and made her announcement after the fact. She also played music that I did NOT want played, and then argued with my husband when he said something about it. There was no one there to help guide us through, as I was told there would be. The photographer was the only one to help us, and he wasn’t even through Pacific Avalon! Everything felt very rushed and I can’t imagine how it would have been, had I not purchased the extra hour!! I may have remained calm on that day, but when it was all said and done, I ended up being very unhappy with the majority of it. Don’t get me wrong, the Captain and crew were great! But it doesn’t make up for lost time and memories. JJ (the DJ I had originally corresponded with) has stepped up and compensated me for the cost of the slide show that I didn’t get as well as offer his personal DJ services at my choice of event. I want to know what Pacific Avalon will do for my husband and me to make up for this inconvenience. Also, because we ran late, our photographer had to charge us additional. I believe PA should pay for this, not us. I emailed PA on Tuesday, 7/19/10. It is now a week later and I haven't heard back from them at all. Hopefully I can get a hold of them and they can rectify this situation. I would hate to have to take them to court... Read less
Services Used: Wedding Venue
Pacific Avalon Yacht Charters responded with the following comments:

Regarding the food tasting discrepency, our company policy stands that the food tastings are done over the weekends based upon availability of our chef and kitchen, and of course, the client. We also DO accept checks & credit cards, as a matter of fact we even waive service charge unlike other companies. The DJ was an unfortunate loss, however- our staff stayed afterhours to make sure another DJ was contacted and brought in to make up for JJ's absence. We even made an honorable decision to EXTEND the charter including their HOSTED BAR for ONE HOUR to help rectify the situation. We even paid the photographer upon receipt of his invoice AND paid her outside vendor for the extra hour on board.
Wwnetwork 128
Lauren
Wedding:
6/25/2010
4.6/5.0
First off, there are a lot of very negative reviews on PAYC luckily I had a very positive experience with them. I felt that I had to stay on top of things just because that is how I am. I asked a lot of questions that didn't have to be asked because they already know what they are doing but I had to put my mind at ease so there wouldn't be any surprises.
Their staff does seem to change a bit, we met with Carrie when we booked then it changed hands a couple of other times. As long as you send your email to the general address and then add anyone else you have you'll get a helpful response. Emailing different people with questions didn't negatively affect my wedding at all. I personally didn't like Terry; he was too brash and business like but he was just there for the tasting and he isn't a part of the rehearsal so it wasn't a big deal.
We had our wedding on the Royal Princess with PAYC. It included food, cake, dj, tables, chairs, linens, officiant, and staff. We also upgraded to an open bar and we added an hour. Everything that is included and not included is clearly stated in the paper and contract. They were very helpful during the planning process, I email them multiple times and they responded within 24 hours. We had a tasting and the food wasn't that great but but on the day of it was very good! (I suggest the chicken; the beef was dry).
The day before the wedding we had the rehearsal. I had quite a few questions and I got them answered. They are pretty open to what you want to do. They know it's your day so you choose what you want. They said that I could come onto the boat 1 hour before the wedding (so guests wouldn't see me) or wait until the ceremony starts. Since we were doing 1st look pictures Collin and I could see each other beforehand so I chose to arrive 1 hour before. This was a great idea because this was the only chance that we got to get pictures of us 2 and the wedding party on the lower deck.
For the day of the wedding I was supposed to have a coordinator and I'm not sure who that was supposed to be. The DJ, JJ, with EV sound (comes with the package) was awesome; he fit the role perfectly! He was the only one that would come up to us and ask if we were ready for the next thing and if we weren't it was totally fine. He was very professional but also relaxed; the perfect mix for your wedding day. I don't know if he was supposed to be the coordinator but he was for us and it turned out great. He also played every song that we had requested and gave the whole reception a very fun and upbeat feeling. We had met with him before the wedding and went over everything. It made us feel very good knowing that he was going to be our DJ. We had to make a couple of decisions after the meeting so we just emailed him them and everything worked out great.
The captain could not read for the life of him; he messed up the ceremony/vows multiple times. You could tell he didn't practice what I sent him or maybe he was just really nervous. I think he even skipped a couple parts so the ceremony was 5-10 minutes. That was devastating to me at first but I got over it. So a word of advice: ask the captain to go over the ceremony lines when you see him before the wedding starts!
The intimate atmosphere of the yacht was exactly what my husband and I were looking for. I wanted everyone together and enjoying each other and that's what happened. I am told by guests that the views were amazing. This was another reason why we chose this venue but I didn't even stop to look at them, at least there's pictures and video! That is some more advice I'd give: talk to the guests while they're eating, dance as much as you can, but also take a couple breaks with your new husband and look at the view in a quiet spot at the back/front of the boat. We didn't do this and I really regret it. But we did get to dance and have a lot of fun!
So many guests have said that it was the funnest wedding they had ever been to, which was the goal of it all!
Everything went pretty smoothly, I knew going into it there would be a couple of bumps and there were but nothing horrible. We were able to express our love in front of our family and friends, there was great food and drink, the music was fun, and the dance floor was packed so I am happy with the outcome! If I had to go back and do it over I would definitely hire PAYC again!
First off, there are a lot of very negative reviews on PAYC luckily I had a very positive experience with them. I felt Read more...
First off, there are a lot of very negative reviews on PAYC luckily I had a very positive experience with them. I felt that I had to stay on top of things just because that is how I am. I asked a lot of questions that didn't have to be asked because they already know what they are doing but I had to put my mind at ease so there wouldn't be any surprises.
Their staff does seem to change a bit, we met with Carrie when we booked then it changed hands a couple of other times. As long as you send your email to the general address and then add anyone else you have you'll get a helpful response. Emailing different people with questions didn't negatively affect my wedding at all. I personally didn't like Terry; he was too brash and business like but he was just there for the tasting and he isn't a part of the rehearsal so it wasn't a big deal.
We had our wedding on the Royal Princess with PAYC. It included food, cake, dj, tables, chairs, linens, officiant, and staff. We also upgraded to an open bar and we added an hour. Everything that is included and not included is clearly stated in the paper and contract. They were very helpful during the planning process, I email them multiple times and they responded within 24 hours. We had a tasting and the food wasn't that great but but on the day of it was very good! (I suggest the chicken; the beef was dry).
The day before the wedding we had the rehearsal. I had quite a few questions and I got them answered. They are pretty open to what you want to do. They know it's your day so you choose what you want. They said that I could come onto the boat 1 hour before the wedding (so guests wouldn't see me) or wait until the ceremony starts. Since we were doing 1st look pictures Collin and I could see each other beforehand so I chose to arrive 1 hour before. This was a great idea because this was the only chance that we got to get pictures of us 2 and the wedding party on the lower deck.
For the day of the wedding I was supposed to have a coordinator and I'm not sure who that was supposed to be. The DJ, JJ, with EV sound (comes with the package) was awesome; he fit the role perfectly! He was the only one that would come up to us and ask if we were ready for the next thing and if we weren't it was totally fine. He was very professional but also relaxed; the perfect mix for your wedding day. I don't know if he was supposed to be the coordinator but he was for us and it turned out great. He also played every song that we had requested and gave the whole reception a very fun and upbeat feeling. We had met with him before the wedding and went over everything. It made us feel very good knowing that he was going to be our DJ. We had to make a couple of decisions after the meeting so we just emailed him them and everything worked out great.
The captain could not read for the life of him; he messed up the ceremony/vows multiple times. You could tell he didn't practice what I sent him or maybe he was just really nervous. I think he even skipped a couple parts so the ceremony was 5-10 minutes. That was devastating to me at first but I got over it. So a word of advice: ask the captain to go over the ceremony lines when you see him before the wedding starts!
The intimate atmosphere of the yacht was exactly what my husband and I were looking for. I wanted everyone together and enjoying each other and that's what happened. I am told by guests that the views were amazing. This was another reason why we chose this venue but I didn't even stop to look at them, at least there's pictures and video! That is some more advice I'd give: talk to the guests while they're eating, dance as much as you can, but also take a couple breaks with your new husband and look at the view in a quiet spot at the back/front of the boat. We didn't do this and I really regret it. But we did get to dance and have a lot of fun!
So many guests have said that it was the funnest wedding they had ever been to, which was the goal of it all!
Everything went pretty smoothly, I knew going into it there would be a couple of bumps and there were but nothing horrible. We were able to express our love in front of our family and friends, there was great food and drink, the music was fun, and the dance floor was packed so I am happy with the outcome! If I had to go back and do it over I would definitely hire PAYC again! Read less
Services Used: Wedding Cake, Catering, Ceremony Music, DJ, Officiant, Wedding Venue
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