130x130 sq 1393865477742 pacific pic with bride and groo

Pacific Hills Banquet & Catering

Laguna Hills , CA
CONTACT US
CONTACT US

LOCATION

23551 Moulton Parkway
Laguna Hills, CA 92653 US (map)

PHONE

949-707-1707

WEBSITE

View website
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Wedding Venue

PHOTOS

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INFO FOR WEDDING VENUE

What is the minimum number of guests required to book your venue?
100
How many event spaces or rooms does your venue offer?
2
Describe your venue:
Banquet Hall
Describe the style of your venue
Glamorous, Modern, Classic
What kind of settings are available?
Indoor
Which of the following wedding events does your venue service?
Bridal Shower, Ceremony, Engagement Party, Reception
What is the maximum capacity of your venue?
570
What event services do you offer?
Cake, Catering / Bar, Event Planning, Event Rentals, Lighting / Sound
What event items are available?
Chairs
What food and beverage items are available?
Linens

REVIEWS

4.6
out of 5.0
4.6/5.0
4.7/5.0
4.6/5.0
4.6/5.0
4.5/5.0
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Carmen
Wedding:
5/28/2016
0.5/5.0
I wouldn't recommend this place to anyone.This place has the worst coordinator ever. We had a really good impression on Tanya when we first met with her. She was very organized and gave us a really good price. After we left, we emailed her a few days later, she never responded back. We called her to have her email us some details and she never did. She told us that she will reserve the date for us and will let us know if someone wanted to booked that date. We were ready to put a down payment and book it for our wedding day. We even send in all our sign paper work to get everything going and we told her to give us a call so we can give her our credit card information but she never did. We called her a few hours later and she told us she just booked the venue for someone else. She said that we didn't call her and that she couldn't wait on us. My fiance went back and forth with her on the phone. She kept changing her words by saying that it's first come first serve instead of notifying us when someone wanted to book the same day. She also said that she booked the other party the day before and we spoke to her on that day also. She then hanged up on my fiance and he tried calling her back a few times and she didn't pick up so i called with my phone and she picked up right away. She said she will give us a call back after she discuss with her boss but she never did. She knew how serious we were about booking this place. We even told her we will give our credit so she can charge it. She may seem nice when you first meet her but after that, you will not be able to reach her. All they cared about is money. They booked a concert on the same day of our wedding and screw us over. Please rethink before booking with them.
I wouldn't recommend this place to anyone.This place has the worst coordinator ever. We had a really good impression on Read more...
I wouldn't recommend this place to anyone.This place has the worst coordinator ever. We had a really good impression on Tanya when we first met with her. She was very organized and gave us a really good price. After we left, we emailed her a few days later, she never responded back. We called her to have her email us some details and she never did. She told us that she will reserve the date for us and will let us know if someone wanted to booked that date. We were ready to put a down payment and book it for our wedding day. We even send in all our sign paper work to get everything going and we told her to give us a call so we can give her our credit card information but she never did. We called her a few hours later and she told us she just booked the venue for someone else. She said that we didn't call her and that she couldn't wait on us. My fiance went back and forth with her on the phone. She kept changing her words by saying that it's first come first serve instead of notifying us when someone wanted to book the same day. She also said that she booked the other party the day before and we spoke to her on that day also. She then hanged up on my fiance and he tried calling her back a few times and she didn't pick up so i called with my phone and she picked up right away. She said she will give us a call back after she discuss with her boss but she never did. She knew how serious we were about booking this place. We even told her we will give our credit so she can charge it. She may seem nice when you first meet her but after that, you will not be able to reach her. All they cared about is money. They booked a concert on the same day of our wedding and screw us over. Please rethink before booking with them. Read less
Services Used: Wedding Venue
Default vendor profile pic
sohil
Wedding:
8/7/2015
0.0/5.0
I had my wedding here and its by far the worst place to have a wedding no hospitality all they are after is your money! I tried to lower my guest count and was told to take back my deposit and to take my business else were. The menu that was sold to us was for $53.95 per person and when it came time to sample our food they tried to pass us off a different menu with less food selection a good old bait and switch so they think you will forget what was on your original menu. I asked for a wall to divide rooms and have two separate buffs and was told it was $1500 so i paid for that what i got on the day of the wedding was a wall and one buffet which was placed on the women's side and they opened the door from the men's side of the divider another bait and switch. Put every thing in detail they are crooks and good at stealing your money for services paid for. The service was horrific in a hot august month with the weather at 98 degrees out side and even hotter inside we had to tell them to turn on the air conditioner. The appetizers ran out and were only enough for 50 guest and when confronted to put more out they said we ran out. The dinner was a joke they placed finger food on our plate no joke i have pictures which i will post of our wedding to show this later and add it to this post. desert was advertised as french pastry and cake what we got was some store bought cookies which was a lie and the cake was not served until we had to ask them to do so. They mad us look like fools in-front of our guest and ran out of dinner will only placing finger food on peoples plate. How much is it for a bag of rice seriously these cheapskates are a joke i could have bought one for them my self out of all things to run low on. they did not even place naan which is bread and cheated us out of that as well. My guest thought they would have weddings their in the future but clearly they spelled it out cheap skates and no one should ever reserve this place, avoid a disaster do
I had my wedding here and its by far the worst place to have a wedding no hospitality all they are after is your money! I Read more...
I had my wedding here and its by far the worst place to have a wedding no hospitality all they are after is your money! I tried to lower my guest count and was told to take back my deposit and to take my business else were. The menu that was sold to us was for $53.95 per person and when it came time to sample our food they tried to pass us off a different menu with less food selection a good old bait and switch so they think you will forget what was on your original menu. I asked for a wall to divide rooms and have two separate buffs and was told it was $1500 so i paid for that what i got on the day of the wedding was a wall and one buffet which was placed on the women's side and they opened the door from the men's side of the divider another bait and switch. Put every thing in detail they are crooks and good at stealing your money for services paid for. The service was horrific in a hot august month with the weather at 98 degrees out side and even hotter inside we had to tell them to turn on the air conditioner. The appetizers ran out and were only enough for 50 guest and when confronted to put more out they said we ran out. The dinner was a joke they placed finger food on our plate no joke i have pictures which i will post of our wedding to show this later and add it to this post. desert was advertised as french pastry and cake what we got was some store bought cookies which was a lie and the cake was not served until we had to ask them to do so. They mad us look like fools in-front of our guest and ran out of dinner will only placing finger food on peoples plate. How much is it for a bag of rice seriously these cheapskates are a joke i could have bought one for them my self out of all things to run low on. they did not even place naan which is bread and cheated us out of that as well. My guest thought they would have weddings their in the future but clearly they spelled it out cheap skates and no one should ever reserve this place, avoid a disaster do Read less
Services Used: Rehearsal Dinner, Wedding Venue
Default vendor profile pic
Steph
Wedding:
5/2/2015
5.0/5.0
I am so glad my sister decided to have her wedding at Pacific Hills. I was very impressed with how David handled everything. He was very professional and took care of everything until the end :) I would definitely recommend Pacific Hills to my clients. Great venue with very reasonable packages!!
I am so glad my sister decided to have her wedding at Pacific Hills. I was very impressed with how David handled Read more...
I am so glad my sister decided to have her wedding at Pacific Hills. I was very impressed with how David handled everything. He was very professional and took care of everything until the end :) I would definitely recommend Pacific Hills to my clients. Great venue with very reasonable packages!! Read less
Services Used: Wedding Venue
Default vendor profile pic
Ann
Wedding:
7/12/2014
1.0/5.0
If it wasn't for our extremely talented, patient, loving, and professional wedding coordinator, we would have been lost with the people at Pacific Hills who were so terrible to us, to our friends, and my wedding coordinator's team.
-Spoke badly in front of me about my wedding coordinator when she was not present.
-Did not greet me when I came and left.
-Pacific Hills made it very difficult for my caterer & my wedding coordinator in their communication.
-We paid the venue for the hours of 6 p.m. - 11 p.m....They made our DJ turn off his music at 10:30 p.m., and made us clean up and leave promptly after. HELLO!?!?!? WE PAID FOR THE VENUE UNTIL 11p.m.!!! NOT 10:30!!!!!!
-Pacific Hills would NOT allow our outside caterer to use the kitchen to prepare the meals. Even though at the time of signing they assured our coordinator that they would honor the outside catering contract since we paid them a large amount for the rental of Pacific Hills(including use of the kitchen) and the fully hosted bar. Two weeks before our event Rod said we could no longer use the kitchen sent an email saying if any equipment is used, we'd have to pay a $1,000 fine. I had to ask Pacific Hills if the outside staff could at least use the kitchen sink to wash their hands, and to use one power outlet...ONE OUTLET!!!!
-Pacific Hil
If it wasn't for our extremely talented, patient, loving, and professional wedding coordinator, we would have been lost Read more...
If it wasn't for our extremely talented, patient, loving, and professional wedding coordinator, we would have been lost with the people at Pacific Hills who were so terrible to us, to our friends, and my wedding coordinator's team.
-Spoke badly in front of me about my wedding coordinator when she was not present.
-Did not greet me when I came and left.
-Pacific Hills made it very difficult for my caterer & my wedding coordinator in their communication.
-We paid the venue for the hours of 6 p.m. - 11 p.m....They made our DJ turn off his music at 10:30 p.m., and made us clean up and leave promptly after. HELLO!?!?!? WE PAID FOR THE VENUE UNTIL 11p.m.!!! NOT 10:30!!!!!!
-Pacific Hills would NOT allow our outside caterer to use the kitchen to prepare the meals. Even though at the time of signing they assured our coordinator that they would honor the outside catering contract since we paid them a large amount for the rental of Pacific Hills(including use of the kitchen) and the fully hosted bar. Two weeks before our event Rod said we could no longer use the kitchen sent an email saying if any equipment is used, we'd have to pay a $1,000 fine. I had to ask Pacific Hills if the outside staff could at least use the kitchen sink to wash their hands, and to use one power outlet...ONE OUTLET!!!!
-Pacific Hil Read less
Services Used: Wedding Venue
Pacific Hills Banquet & Catering responded with the following comments:

Every single wedding that has occurred at Pacific Hills has been beautiful and a success including this wedding. In fact, it was Pacific Hills that coordinated this entire wedding and not the coordinator as stated herein. At the end of the night, everyone, including
the coordinator, thanked Alex, Tanya, Rod and Chef and staff for an incredible wedding. The coordinator herself stated you did an incredible job!
Your wedding coordinator was a product, and is still deeply involved, with the previous ownership, so when she brought this couple to Pacific Hills it was her every intention to cause tension and friction between the new ownership and the bride and groom. Pacific Hills tried on every occasion to speak to the couple, but the coordinator had her own agenda told lies and filled the heads of the bride and groom with inaccurate information about the new ownership, all information was baseless and unfounded. In fact we coordinated the wedding to perfection, not your coordinator.
Our own Chef was present at the event to make sure that if the caterer had any questions about the kitchen, he would be there to answer. Your comments shows how your review is not credible because your own caterer thanked our Chef and staff for all their help and support.
Our staff was so professional and courteous to the bride, groom, bridal party, to the point that Rod and Tanya were each approached by several couples that night inquiring if they can host their wedding at Pacific Hills and within 2 weeks 2 different couples from that wedding booked their future wedding here. Your coordinator herself tried to bring 2 more brides to book Pacific Hills after your wedding but she was asked by the ownership not to return because of her rudeness.
The fact that the guests were amazed and booked their own upcoming weddings says enough!
PH is the OC choice for TV programs such as TLC and David Tutera! Our couples come to us for the opportunities we present and what we do for our clients!
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Kaylee
Wedding:
5/24/2014
5.0/5.0
I held my wedding reception at Pacific Hills and I am so so glad we did! Our main interactions were with Rod an Tanya and they were so helpful and flexible! We had a tight budget and Rod did everything in his power to get us everything we wanted in our budget! Our big day was absolutely beautiful and perfect. Our DJ ended up running two hours late and Rod offered to run to the Big Lots next door to get a stereo to hook our iPhones up to to play music until he got there. We declined but then the head chef came out and turned on the stereo system they had with a radio! It made the wait for the DJ more bearable. I cannot recommend them enough! The decor is great, the help is great, and the food is to die for! Thank you Pacific Hills for making my wedding day perfect.
I held my wedding reception at Pacific Hills and I am so so glad we did! Our main interactions were with Rod an Tanya and Read more...
I held my wedding reception at Pacific Hills and I am so so glad we did! Our main interactions were with Rod an Tanya and they were so helpful and flexible! We had a tight budget and Rod did everything in his power to get us everything we wanted in our budget! Our big day was absolutely beautiful and perfect. Our DJ ended up running two hours late and Rod offered to run to the Big Lots next door to get a stereo to hook our iPhones up to to play music until he got there. We declined but then the head chef came out and turned on the stereo system they had with a radio! It made the wait for the DJ more bearable. I cannot recommend them enough! The decor is great, the help is great, and the food is to die for! Thank you Pacific Hills for making my wedding day perfect. Read less
Services Used: Wedding Venue
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Lana
Wedding:
11/17/2013
5.0/5.0
Pacific Hills is the place to be! The new ownership is soooooooo fantastic!! Rod and Mona are really great at coordinating and setting up every detail of the event to perfection! And the food...oh my goodness the food!!! It is the most delicious food I have ever ate in my life! Fine dining at Pacific Hills for my wedding!!!
Pacific Hills is the place to be! The new ownership is soooooooo fantastic!! Rod and Mona are really great at coordinating Read more...
Pacific Hills is the place to be! The new ownership is soooooooo fantastic!! Rod and Mona are really great at coordinating and setting up every detail of the event to perfection! And the food...oh my goodness the food!!! It is the most delicious food I have ever ate in my life! Fine dining at Pacific Hills for my wedding!!! Read less
Services Used: Wedding Venue
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Steve
Wedding:
11/2/2013
5.0/5.0
Amazing! Simply Amazing! We had our ceremony, cocktail hour, and reception at Pacific Hills Banquet and Cateirng and Rod and Chef and the staff out did themselves! Really they did. We had last minute changes, last minute layout changes, last minute menu changes, and they were so flexible and worked with us on everything. We have memories to last a lifetime because of the quality of service and food! Thank you Pacific Hills!
Amazing! Simply Amazing! We had our ceremony, cocktail hour, and reception at Pacific Hills Banquet and Cateirng and Rod Read more...
Amazing! Simply Amazing! We had our ceremony, cocktail hour, and reception at Pacific Hills Banquet and Cateirng and Rod and Chef and the staff out did themselves! Really they did. We had last minute changes, last minute layout changes, last minute menu changes, and they were so flexible and worked with us on everything. We have memories to last a lifetime because of the quality of service and food! Thank you Pacific Hills! Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Pacific Hills was the BEST decision I made after saying "Yes" to my fiances proposal! I searched all over for a venue in orange county and even LA but nothing felt as right as the moment I walked in this beautiful venue. I had high hopes this would be our fit, and it definitely was. Meeting with Rod and Tanya I just knew we would be taken care of. Im very detail oriented and all my stresses slowly dissappeared the more we discussed packages and coordination etc. we even got to meet the chef and have a tasting, we were blown away!!! Our wedding dish looked like a million bucks and tasted amazing! Our guests complimented us all night on such an awesome wedding and it wouldnt have been possible without special attention to detail and professionalism from Rod and Tanya!! Thank you so much, love, the newlyweds!
Pacific Hills was the BEST decision I made after saying "Yes" to my fiances proposal! I searched all over for a venue in Read more...
Pacific Hills was the BEST decision I made after saying "Yes" to my fiances proposal! I searched all over for a venue in orange county and even LA but nothing felt as right as the moment I walked in this beautiful venue. I had high hopes this would be our fit, and it definitely was. Meeting with Rod and Tanya I just knew we would be taken care of. Im very detail oriented and all my stresses slowly dissappeared the more we discussed packages and coordination etc. we even got to meet the chef and have a tasting, we were blown away!!! Our wedding dish looked like a million bucks and tasted amazing! Our guests complimented us all night on such an awesome wedding and it wouldnt have been possible without special attention to detail and professionalism from Rod and Tanya!! Thank you so much, love, the newlyweds! Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
2+ years ago
5.0/5.0
I would recommend Pacific Hills and Rod to everyone who wants a first class wedding. This venue is under new ownership and the staff is really first class. The food is amazing and my mouth is still watering! All my friends and guests are already booking their future events there.
I would recommend Pacific Hills and Rod to everyone who wants a first class wedding. This venue is under new ownership and Read more...
I would recommend Pacific Hills and Rod to everyone who wants a first class wedding. This venue is under new ownership and the staff is really first class. The food is amazing and my mouth is still watering! All my friends and guests are already booking their future events there. Read less
Services Used: Wedding Venue
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
5.0/5.0
WE LOVE YOU GUYS!!!!!!! Rod, you and your team have been accommodating from the beginning. You kept your promise to make sure our wedding was the best ever and you did not break it. We appreciate everything you have done for us and our families. Thank you also for our beautiful personalized gifts, they are so special to us. We hope our paths will cross in the future!

Love,
The Sunajos
WE LOVE YOU GUYS!!!!!!! Rod, you and your team have been accommodating from the beginning. You kept your promise to make Read more...
WE LOVE YOU GUYS!!!!!!! Rod, you and your team have been accommodating from the beginning. You kept your promise to make sure our wedding was the best ever and you did not break it. We appreciate everything you have done for us and our families. Thank you also for our beautiful personalized gifts, they are so special to us. We hope our paths will cross in the future!

Love,
The Sunajos Read less
Services Used: Rehearsal Dinner, Wedding Venue

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23551 Moulton Parkway, Laguna Hills, CA 92653 See On Map
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