130x130 sq 1393865477742 pacific pic with bride and groo

Pacific Hills Banquet & Catering

Laguna Hills , CA
CONTACT US
CONTACT US

LOCATION

23551 Moulton Parkway
Laguna Hills, CA 92653 US (map)

PHONE

949-707-1707

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

PHOTOS

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INFO FOR WEDDING VENUE

When was your venue built?
2001
When was your venue last renovated?
2014
Describe your venue:
Banquet Hall
Describe the style of your venue
Classic / Traditional, Glamorous, Modern
What wedding services does your venue provide?
Bridal Shower, Ceremony, Engagement Party, Reception
What is the maximum capacity of your venue?
570
How many event spaces or rooms does your venue offer?
2
Does your venue offer an indoor space?
Yes
Does your venue offer a covered outdoor space?
No
Does your venue offer an uncovered outdoor space?
No
Does your venue have on-site accommodations?
No
What is the minimum rental fee for your venue?
7000
Bar Service
Offered in-house
Is bar service included in the minimum rental fee?
No
Beverage Service
Offered in-house
Is beverage service included in the minimum rental fee?
Yes
Catering
Offered in-house
Is catering included in the minimum rental fee?
Yes
What is the average catering price per person at your venue?
43
Event Coordination
Offered in-house
Is event coordination included in the minimum rental fee?
Yes
Event Rentals
Offered in-house
Are event rentals included in the minimum rental fee?
Yes
Lighting and Sound
Offered in-house
Are lighting and sound included in the minimum rental fee?
No
Linens
Offered in-house
Are linens included in the minimum rental fee?
Yes
Seating
Offered in-house
Is seating included in the minimum rental fee?
Yes
Wedding Cake
Offered in-house
Is wedding cake included in the minimum rental fee?
No

INFO FOR REHEARSAL DINNER

When was your venue built?
2001
When was your venue last renovated?
2014
Describe your venue:
Banquet Hall
Describe the style of your venue
Classic / Traditional, Glamorous, Modern
What wedding services does your venue provide?
Bridal Shower, Ceremony, Engagement Party, Reception
How many event spaces or rooms does your venue offer?
2
Does your venue offer an indoor space?
Yes
Does your venue offer a covered outdoor space?
No
Does your venue offer an uncovered outdoor space?
No
Does your venue have on-site accommodations?
No
What is the minimum rental fee for your venue?
7000
Bar Service
Offered in-house
Is bar service included in the minimum rental fee?
No
Beverage Service
Offered in-house
Is beverage service included in the minimum rental fee?
Yes
Catering
Offered in-house
Is catering included in the minimum rental fee?
Yes
What is the average catering price per person at your venue?
43
Event Coordination
Offered in-house
Is event coordination included in the minimum rental fee?
Yes
Event Rentals
Offered in-house
Are event rentals included in the minimum rental fee?
Yes
Lighting and Sound
Offered in-house
Are lighting and sound included in the minimum rental fee?
No
Linens
Offered in-house
Are linens included in the minimum rental fee?
Yes
Seating
Offered in-house
Is seating included in the minimum rental fee?
Yes
Wedding Cake
Offered in-house
Is wedding cake included in the minimum rental fee?
No

REVIEWS

4.8
out of 5.0
4.8/5.0
4.9/5.0
4.8/5.0
4.8/5.0
4.7/5.0
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Default vendor profile pic
Anonymous
Wedding:
Recently Married
5.0/5.0
WE LOVE YOU GUYS!!!!!!! Rod, you and your team have been accommodating from the beginning. You kept your promise to make sure our wedding was the best ever and you did not break it. We appreciate everything you have done for us and our families. Thank you also for our beautiful personalized gifts, they are so special to us. We hope our paths will cross in the future!

Love,
The Sunajos
WE LOVE YOU GUYS!!!!!!! Rod, you and your team have been accommodating from the beginning. You kept your promise to make Read more...
WE LOVE YOU GUYS!!!!!!! Rod, you and your team have been accommodating from the beginning. You kept your promise to make sure our wedding was the best ever and you did not break it. We appreciate everything you have done for us and our families. Thank you also for our beautiful personalized gifts, they are so special to us. We hope our paths will cross in the future!

Love,
The Sunajos Read less
Services Used: Rehearsal Dinner, Wedding Venue
Default vendor profile pic
Ann
Wedding:
7/12/2014
1.0/5.0
If it wasn't for our extremely talented, patient, loving, and professional wedding coordinator, we would have been lost with the people at Pacific Hills who were so terrible to us, to our friends, and my wedding coordinator's team.
-Spoke badly in front of me about my wedding coordinator when she was not present.
-Did not greet me when I came and left.
-Pacific Hills made it very difficult for my caterer & my wedding coordinator in their communication.
-We paid the venue for the hours of 6 p.m. - 11 p.m....They made our DJ turn off his music at 10:30 p.m., and made us clean up and leave promptly after. HELLO!?!?!? WE PAID FOR THE VENUE UNTIL 11p.m.!!! NOT 10:30!!!!!!
-Pacific Hills would NOT allow our outside caterer to use the kitchen to prepare the meals. Even though at the time of signing they assured our coordinator that they would honor the outside catering contract since we paid them a large amount for the rental of Pacific Hills(including use of the kitchen) and the fully hosted bar. Two weeks before our event Rod said we could no longer use the kitchen sent an email saying if any equipment is used, we'd have to pay a $1,000 fine. I had to ask Pacific Hills if the outside staff could at least use the kitchen sink to wash their hands, and to use one power outlet...ONE OUTLET!!!!
-Pacific Hil
If it wasn't for our extremely talented, patient, loving, and professional wedding coordinator, we would have been lost Read more...
If it wasn't for our extremely talented, patient, loving, and professional wedding coordinator, we would have been lost with the people at Pacific Hills who were so terrible to us, to our friends, and my wedding coordinator's team.
-Spoke badly in front of me about my wedding coordinator when she was not present.
-Did not greet me when I came and left.
-Pacific Hills made it very difficult for my caterer & my wedding coordinator in their communication.
-We paid the venue for the hours of 6 p.m. - 11 p.m....They made our DJ turn off his music at 10:30 p.m., and made us clean up and leave promptly after. HELLO!?!?!? WE PAID FOR THE VENUE UNTIL 11p.m.!!! NOT 10:30!!!!!!
-Pacific Hills would NOT allow our outside caterer to use the kitchen to prepare the meals. Even though at the time of signing they assured our coordinator that they would honor the outside catering contract since we paid them a large amount for the rental of Pacific Hills(including use of the kitchen) and the fully hosted bar. Two weeks before our event Rod said we could no longer use the kitchen sent an email saying if any equipment is used, we'd have to pay a $1,000 fine. I had to ask Pacific Hills if the outside staff could at least use the kitchen sink to wash their hands, and to use one power outlet...ONE OUTLET!!!!
-Pacific Hil Read less
Services Used: Wedding Venue
Pacific Hills Banquet & Catering responded with the following comments:

Every single wedding that has occurred at Pacific Hills has been beautiful and a success including this wedding. In fact, it was Pacific Hills that coordinated this entire wedding and not the coordinator as stated herein. At the end of the night, everyone, including
the coordinator, thanked Alex, Tanya, Rod and Chef and staff for an incredible wedding. The coordinator herself stated you did an incredible job!
Your wedding coordinator was a product, and is still deeply involved, with the previous ownership, so when she brought this couple to Pacific Hills it was her every intention to cause tension and friction between the new ownership and the bride and groom. Pacific Hills tried on every occasion to speak to the couple, but the coordinator had her own agenda told lies and filled the heads of the bride and groom with inaccurate information about the new ownership, all information was baseless and unfounded. In fact we coordinated the wedding to perfection, not your coordinator.
Our own Chef was present at the event to make sure that if the caterer had any questions about the kitchen, he would be there to answer. Your comments shows how your review is not credible because your own caterer thanked our Chef and staff for all their help and support.
Our staff was so professional and courteous to the bride, groom, bridal party, to the point that Rod and Tanya were each approached by several couples that night inquiring if they can host their wedding at Pacific Hills and within 2 weeks 2 different couples from that wedding booked their future wedding here. Your coordinator herself tried to bring 2 more brides to book Pacific Hills after your wedding but she was asked by the ownership not to return because of her rudeness.
The fact that the guests were amazed and booked their own upcoming weddings says enough!
PH is the OC choice for TV programs such as TLC and David Tutera! Our couples come to us for the opportunities we present and what we do for our clients!
Default vendor profile pic
Kaylee
Wedding:
5/24/2014
5.0/5.0
I held my wedding reception at Pacific Hills and I am so so glad we did! Our main interactions were with Rod an Tanya and they were so helpful and flexible! We had a tight budget and Rod did everything in his power to get us everything we wanted in our budget! Our big day was absolutely beautiful and perfect. Our DJ ended up running two hours late and Rod offered to run to the Big Lots next door to get a stereo to hook our iPhones up to to play music until he got there. We declined but then the head chef came out and turned on the stereo system they had with a radio! It made the wait for the DJ more bearable. I cannot recommend them enough! The decor is great, the help is great, and the food is to die for! Thank you Pacific Hills for making my wedding day perfect.
I held my wedding reception at Pacific Hills and I am so so glad we did! Our main interactions were with Rod an Tanya and Read more...
I held my wedding reception at Pacific Hills and I am so so glad we did! Our main interactions were with Rod an Tanya and they were so helpful and flexible! We had a tight budget and Rod did everything in his power to get us everything we wanted in our budget! Our big day was absolutely beautiful and perfect. Our DJ ended up running two hours late and Rod offered to run to the Big Lots next door to get a stereo to hook our iPhones up to to play music until he got there. We declined but then the head chef came out and turned on the stereo system they had with a radio! It made the wait for the DJ more bearable. I cannot recommend them enough! The decor is great, the help is great, and the food is to die for! Thank you Pacific Hills for making my wedding day perfect. Read less
Services Used: Wedding Venue
Default vendor profile pic
Lana
Wedding:
11/17/2013
5.0/5.0
Pacific Hills is the place to be! The new ownership is soooooooo fantastic!! Rod and Mona are really great at coordinating and setting up every detail of the event to perfection! And the food...oh my goodness the food!!! It is the most delicious food I have ever ate in my life! Fine dining at Pacific Hills for my wedding!!!
Pacific Hills is the place to be! The new ownership is soooooooo fantastic!! Rod and Mona are really great at coordinating Read more...
Pacific Hills is the place to be! The new ownership is soooooooo fantastic!! Rod and Mona are really great at coordinating and setting up every detail of the event to perfection! And the food...oh my goodness the food!!! It is the most delicious food I have ever ate in my life! Fine dining at Pacific Hills for my wedding!!! Read less
Services Used: Wedding Venue
Default vendor profile pic
Steve
Wedding:
11/2/2013
5.0/5.0
Amazing! Simply Amazing! We had our ceremony, cocktail hour, and reception at Pacific Hills Banquet and Cateirng and Rod and Chef and the staff out did themselves! Really they did. We had last minute changes, last minute layout changes, last minute menu changes, and they were so flexible and worked with us on everything. We have memories to last a lifetime because of the quality of service and food! Thank you Pacific Hills!
Amazing! Simply Amazing! We had our ceremony, cocktail hour, and reception at Pacific Hills Banquet and Cateirng and Rod Read more...
Amazing! Simply Amazing! We had our ceremony, cocktail hour, and reception at Pacific Hills Banquet and Cateirng and Rod and Chef and the staff out did themselves! Really they did. We had last minute changes, last minute layout changes, last minute menu changes, and they were so flexible and worked with us on everything. We have memories to last a lifetime because of the quality of service and food! Thank you Pacific Hills! Read less
Services Used: Wedding Venue
Default vendor profile pic
Tien
Wedding:
7/12/2013
3.9/5.0
Though the location is rather strange, once you walk in, you are already transferred to another place. The venue is gorgeous, and it has plenty of room. The bar is in the lobby so people can have their cocktail hour and not have to walk far for a drink. There's plenty of room to walk around, have a DJ, dance, and have cake and dessert tables set up. I fell in love with the lighting package, and that was one of the free items we chose with our booking. They also coordinate the wall lights with your wedding color. Overall, the way everything was run was smooth and beautiful.

Service was eh...just okay. We had issues with them as soon as we signed the contract getting back to us, letting us pay since we live in another state, letting us know when they received a check, or returning phone calls. Once we told them we were disappointed, they responded immediately and offered us a free upgrade in chairs. I don't think they are great at listening-we had to remind them several times we didn't live in the area, and they constantly try to upsell you on everything. I am in sales and get it, but some of our questions and requests seemed pushed aside so they could get their sales pitch in. It just wasn't a personal experience. We felt like another number to them and didn't feel we received any special treatment since we had a small (130) person wedding and weren't adding much onto the base package.

The only other thing I thought was tacky was that my husband and I had a last dance just to ourselves. All our guests had to leave so could enjoy our last dance just us and take in the last moments of our big day together. We kicked everyone out early so we still had time that we paid for in the venue, but they had all their cleaners come out and start tearing down while we were still dancing. Pretty disappointing for such a special dance.

Overall, great venue, average service, would probably recommend.
Though the location is rather strange, once you walk in, you are already transferred to another place. The venue is Read more...
Though the location is rather strange, once you walk in, you are already transferred to another place. The venue is gorgeous, and it has plenty of room. The bar is in the lobby so people can have their cocktail hour and not have to walk far for a drink. There's plenty of room to walk around, have a DJ, dance, and have cake and dessert tables set up. I fell in love with the lighting package, and that was one of the free items we chose with our booking. They also coordinate the wall lights with your wedding color. Overall, the way everything was run was smooth and beautiful.

Service was eh...just okay. We had issues with them as soon as we signed the contract getting back to us, letting us pay since we live in another state, letting us know when they received a check, or returning phone calls. Once we told them we were disappointed, they responded immediately and offered us a free upgrade in chairs. I don't think they are great at listening-we had to remind them several times we didn't live in the area, and they constantly try to upsell you on everything. I am in sales and get it, but some of our questions and requests seemed pushed aside so they could get their sales pitch in. It just wasn't a personal experience. We felt like another number to them and didn't feel we received any special treatment since we had a small (130) person wedding and weren't adding much onto the base package.

The only other thing I thought was tacky was that my husband and I had a last dance just to ourselves. All our guests had to leave so could enjoy our last dance just us and take in the last moments of our big day together. We kicked everyone out early so we still had time that we paid for in the venue, but they had all their cleaners come out and start tearing down while we were still dancing. Pretty disappointing for such a special dance.

Overall, great venue, average service, would probably recommend. Read less
Services Used: Wedding Venue
Default vendor profile pic
Eve
Wedding:
11/9/2012
5.0/5.0
I had my wedding at this venue on November 9th it was AMAZING! If I could give more than 5 stars I would.
David is beyond wonderful. He catered to all of my many needs. He was so accommodating, and patient. David made my wedding reception look like a million dollars when we were on a strict budget. He really worked with my husband and I. He was prompt at returning phone calls/emails and answering any questions we had.
The day of the wedding, I’ve never seen someone so calm and so concerned about the bride and groom. The waiters were amazing; they continuously waited on my husband and I. All of our wedding guests talked about just how beautiful everything was – the food was AMAZING! The staff phenomenon. The venue was soooooo beautiful – my guests couldn’t get enough of it
If you’re looking for a wedding venue – you’ve found it at this place. Book this venue and you’re guaranteed to have the wedding of your life even on a small budget.
I highly recommend this place. David – you are beyond wonderful!
I had my wedding at this venue on November 9th it was AMAZING! If I could give more than 5 stars I would.
David is Read more...
I had my wedding at this venue on November 9th it was AMAZING! If I could give more than 5 stars I would.
David is beyond wonderful. He catered to all of my many needs. He was so accommodating, and patient. David made my wedding reception look like a million dollars when we were on a strict budget. He really worked with my husband and I. He was prompt at returning phone calls/emails and answering any questions we had.
The day of the wedding, I’ve never seen someone so calm and so concerned about the bride and groom. The waiters were amazing; they continuously waited on my husband and I. All of our wedding guests talked about just how beautiful everything was – the food was AMAZING! The staff phenomenon. The venue was soooooo beautiful – my guests couldn’t get enough of it
If you’re looking for a wedding venue – you’ve found it at this place. Book this venue and you’re guaranteed to have the wedding of your life even on a small budget.
I highly recommend this place. David – you are beyond wonderful! Read less
Services Used: Wedding Venue
Default vendor profile pic
Cristina
Wedding:
4/14/2012
4.5/5.0
I had my wedding at Pacific Hills on April 14, 2012 and I was extremely pleased with the overall turnout. From day one, David was very welcoming, amicable, and helpful. He listened to my every need and worked with me and my budget to make every aspect of my dream day possible. David always replied to my calls and emails in a prompt fashion...sometimes I was out shopping for wedding decor and I would call to ask a last minute question, to which he always replied in a helpful and courteous manner. He definitely made me feel like he was there to help with whatever I needed.
Day-of, David greeted me and my guests with enthusiasm, despite the fact that I was late. Him and his team were very hospitable and went above and beyond to make my reception a beautiful, well-organized, and memorable experience. I enjoyed every second of my reception and if I could do it again, I would undoubtedly choose Pacific Hills. David is very good at what he does.
P.S. Yes, it's in a shopping center but you'll forget as soon as you walk inside...it is absolutley beautiful & that's what counts, considering you're having an INDOOR wedding:)
I had my wedding at Pacific Hills on April 14, 2012 and I was extremely pleased with the overall turnout. From day one, Read more...
I had my wedding at Pacific Hills on April 14, 2012 and I was extremely pleased with the overall turnout. From day one, David was very welcoming, amicable, and helpful. He listened to my every need and worked with me and my budget to make every aspect of my dream day possible. David always replied to my calls and emails in a prompt fashion...sometimes I was out shopping for wedding decor and I would call to ask a last minute question, to which he always replied in a helpful and courteous manner. He definitely made me feel like he was there to help with whatever I needed.
Day-of, David greeted me and my guests with enthusiasm, despite the fact that I was late. Him and his team were very hospitable and went above and beyond to make my reception a beautiful, well-organized, and memorable experience. I enjoyed every second of my reception and if I could do it again, I would undoubtedly choose Pacific Hills. David is very good at what he does.
P.S. Yes, it's in a shopping center but you'll forget as soon as you walk inside...it is absolutley beautiful & that's what counts, considering you're having an INDOOR wedding:) Read less
Services Used: Wedding Venue
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
5.0/5.0
Pacific Hills was the BEST decision I made after saying "Yes" to my fiances proposal! I searched all over for a venue in orange county and even LA but nothing felt as right as the moment I walked in this beautiful venue. I had high hopes this would be our fit, and it definitely was. Meeting with Rod and Tanya I just knew we would be taken care of. Im very detail oriented and all my stresses slowly dissappeared the more we discussed packages and coordination etc. we even got to meet the chef and have a tasting, we were blown away!!! Our wedding dish looked like a million bucks and tasted amazing! Our guests complimented us all night on such an awesome wedding and it wouldnt have been possible without special attention to detail and professionalism from Rod and Tanya!! Thank you so much, love, the newlyweds!
Pacific Hills was the BEST decision I made after saying "Yes" to my fiances proposal! I searched all over for a venue in Read more...
Pacific Hills was the BEST decision I made after saying "Yes" to my fiances proposal! I searched all over for a venue in orange county and even LA but nothing felt as right as the moment I walked in this beautiful venue. I had high hopes this would be our fit, and it definitely was. Meeting with Rod and Tanya I just knew we would be taken care of. Im very detail oriented and all my stresses slowly dissappeared the more we discussed packages and coordination etc. we even got to meet the chef and have a tasting, we were blown away!!! Our wedding dish looked like a million bucks and tasted amazing! Our guests complimented us all night on such an awesome wedding and it wouldnt have been possible without special attention to detail and professionalism from Rod and Tanya!! Thank you so much, love, the newlyweds! Read less
Services Used: Wedding Venue
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
5.0/5.0
I would recommend Pacific Hills and Rod to everyone who wants a first class wedding. This venue is under new ownership and the staff is really first class. The food is amazing and my mouth is still watering! All my friends and guests are already booking their future events there.
I would recommend Pacific Hills and Rod to everyone who wants a first class wedding. This venue is under new ownership and Read more...
I would recommend Pacific Hills and Rod to everyone who wants a first class wedding. This venue is under new ownership and the staff is really first class. The food is amazing and my mouth is still watering! All my friends and guests are already booking their future events there. Read less
Services Used: Wedding Venue

MAP

 
23551 Moulton Parkway, Laguna Hills, CA 92653 See On Map
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