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Pacific Patisserie

Santa Ana , CA
CONTACT US
CONTACT US

LOCATION

2727 South Shannon St
Santa Ana, CA 92704 US (map)

PHONE

888-440-4680

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Founded in 2006, Pacific Patisserie specializes in wedding cakes and provides organic, gluten-free and vegan cakes. With a decade of food industry experience and formal training with... Read more
Founded in 2006, Pacific Patisserie specializes in wedding cakes and provides organic, gluten-free and vegan cakes. With a decade of food industry experience and formal training with pastry chefs from the prestigious St Regis Monarch Beach Resort & Spa as well as Ritz Carlton under his belt, the owner, Armando Cruz, has the essential knowledge and expertise to create beautifully decorated and succulent cakes. Pacific Patisserie makes customer satisfaction their top priority and will ensure that you will only experience superior service from the ordering process all the way to delivery....

cake tasting by appointments only, Long Beach, Los Angeles, Santa Ana.. Read less
Wedding Cake

PHOTOS

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INFO FOR WEDDING CAKE

Besides cakes, what other types of desserts do you provide?
Cookies, Cupcakes, Dessert Buffet, Groom's Cake, Pastries
What additional services do you provide?
Consultations, On-site Setup, Tastings
What dietary needs can you accommodate?
Gluten Free, Organic, Vegan
Do you provide customary cakes, such as Croquembouche?
Yes
Are you licensed by the state health department?
Yes

REVIEWS

4.6
out of 5.0
4.6/5.0
4.7/5.0
4.6/5.0
4.7/5.0
4.6/5.0
Sort by
Default vendor profile pic
Kristel
Wedding:
11/8/2014
5.0/5.0
Such a great vendor to work it. So many different options avaiable and tasty flavors!
Such a great vendor to work it. So many different options avaiable and tasty flavors!
Such a great vendor to work it. So many different options avaiable and tasty flavors! Read less
Services Used: Wedding Cake
Default vendor profile pic
Lisa
Wedding:
10/25/2014
5.0/5.0
Beautiful and delicious cake, excellent service
Beautiful and delicious cake, excellent service
Beautiful and delicious cake, excellent service Read less
Services Used: Wedding Cake
Default vendor profile pic
Karla
Wedding:
9/14/2014
5.0/5.0
Delicious cakes, gorgeous cakes and above all great customer service and prompt responsiveness!
Delicious cakes, gorgeous cakes and above all great customer service and prompt responsiveness!
Delicious cakes, gorgeous cakes and above all great customer service and prompt responsiveness! Read less
Services Used: Wedding Cake
Default vendor profile pic
Dianne
Wedding:
9/13/2014
5.0/5.0
Gave me what I wanted. Cake tasted great.
Gave me what I wanted. Cake tasted great.
Gave me what I wanted. Cake tasted great. Read less
Services Used: Wedding Cake
Default vendor profile pic
Ashley A
Wedding:
8/23/2014
5.0/5.0
For our wedding in August, we wanted to be a little nontraditional - and decided no cake. But we did have a great dessert table which Pacific Patisserie created. We had seven or eight different mini pastries that were beautiful - and delicious. We were very happy with our choice of vendor. Everything was delivered on time and looked great. Great bakery!
For our wedding in August, we wanted to be a little nontraditional - and decided no cake. But we did have a great dessert Read more...
For our wedding in August, we wanted to be a little nontraditional - and decided no cake. But we did have a great dessert table which Pacific Patisserie created. We had seven or eight different mini pastries that were beautiful - and delicious. We were very happy with our choice of vendor. Everything was delivered on time and looked great. Great bakery! Read less
Services Used: Wedding Cake
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Kristin Lynette
Wedding:
6/14/2014
5.0/5.0
We used Pacific Patisserie for our wedding and our wedding cake was so beautiful. We also had pastries and everything was so delicious. The tasting was fantastic, and they were a pleasure to work with
We used Pacific Patisserie for our wedding and our wedding cake was so beautiful. We also had pastries and everything was Read more...
We used Pacific Patisserie for our wedding and our wedding cake was so beautiful. We also had pastries and everything was so delicious. The tasting was fantastic, and they were a pleasure to work with Read less
Services Used: Wedding Cake
Default vendor profile pic
Angelina
Wedding:
5/31/2014
3.2/5.0
The day I met with the sales person it went smooth and wonderful. The cake samples were delicious the best I ever tasted. The only reason that they did not get 5 stars is because 2 weeks before the wedding they called me. Informed me the wedding design I picked would not work with the whip cream frosting that I choose. I booked the cake months prior to the wedding. I asked why was I not told this when I booked the cake and they responded that their baker reviewed the order 2 weeks prior to the event. The baker had them call me to inform me that it was undoable. I asked all the questions the young lady told me she will call me back. I received a phone call saying it couldn't be done. I am sad to admit it but than the bridezilla came out (but seriously 2 weeks before the wedding). I than talked to a manager Armando and he was a blessing. I did have to get a bit more aggressive than I like to but I really felt this was unprofessional. Armando solved all my problems and the cake was done the way I initially ordered it. It was the best tasting wedding cake I ever tasted. They delivered it on time and it looked beautiful. I would recommend them again because I feel this is an isolated incident but hope they change their process of when the baker reviews the order.
The day I met with the sales person it went smooth and wonderful. The cake samples were delicious the best I ever tasted. Read more...
The day I met with the sales person it went smooth and wonderful. The cake samples were delicious the best I ever tasted. The only reason that they did not get 5 stars is because 2 weeks before the wedding they called me. Informed me the wedding design I picked would not work with the whip cream frosting that I choose. I booked the cake months prior to the wedding. I asked why was I not told this when I booked the cake and they responded that their baker reviewed the order 2 weeks prior to the event. The baker had them call me to inform me that it was undoable. I asked all the questions the young lady told me she will call me back. I received a phone call saying it couldn't be done. I am sad to admit it but than the bridezilla came out (but seriously 2 weeks before the wedding). I than talked to a manager Armando and he was a blessing. I did have to get a bit more aggressive than I like to but I really felt this was unprofessional. Armando solved all my problems and the cake was done the way I initially ordered it. It was the best tasting wedding cake I ever tasted. They delivered it on time and it looked beautiful. I would recommend them again because I feel this is an isolated incident but hope they change their process of when the baker reviews the order. Read less
Services Used: Wedding Cake
Default vendor profile pic
Angeline
Wedding:
5/4/2014
5.0/5.0
We were referred to Pacific Patisserie by our wedding coordinator, and we're so glad we booked our cake with them!

After trying a variety of bakeries, we were underwhelmed by the lack of personalized service and boring cake flavors. Krystal at Pacific Patisserie invited us to sample their flavors, and we were blown away by how tasty and moist the cake was! Armando, the owner, followed up with us about the cake design once we signed our contract. On our wedding day, all of our guests raved about the delicious cake and asked us where we got it from. Our secret's out now!

We were very impressed by Armando and his team, specifically their professionalism and personalized service. We would not hesitate to do business with Armando again! We can't wait to order our anniversary cake!
We were referred to Pacific Patisserie by our wedding coordinator, and we're so glad we booked our cake with them!
Read more...
We were referred to Pacific Patisserie by our wedding coordinator, and we're so glad we booked our cake with them!

After trying a variety of bakeries, we were underwhelmed by the lack of personalized service and boring cake flavors. Krystal at Pacific Patisserie invited us to sample their flavors, and we were blown away by how tasty and moist the cake was! Armando, the owner, followed up with us about the cake design once we signed our contract. On our wedding day, all of our guests raved about the delicious cake and asked us where we got it from. Our secret's out now!

We were very impressed by Armando and his team, specifically their professionalism and personalized service. We would not hesitate to do business with Armando again! We can't wait to order our anniversary cake! Read less
Services Used: Wedding Cake
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Caroline
Wedding:
4/12/2014
2.2/5.0
Our wedding cake was the one "oops" of our wedding day. In meeting with Armando, five months before our wedding, we were definitely pleased with the appointment we had with him- prompt, friendly, and good cake. We happily chose the flavor we wanted, then described the simple design we wanted- all white with a different design on each layer (dots, stripes, scrolls). Months later, I followed up to confirm our order, and sent him examples of the designs I liked. After waiting a few weeks for a response, then a few confusing emails showing pictures I never sent, I thought we had it figured out. The emails became more rude, and finally, when he sent the last with an "I've already started this design," I figured it wasn't too far off. However, the red flag should have been when my coordinator contacted him and his count for slices was way off. On our big day, we entered the reception hall to be faced with a COMPLETELY plain cake. Just simple white frosting on three layers. We were so disappointed.
The only good: it was right inside, if not out. Tasted good! Arrived on time.
Otherwise, rude and clearly swapped our cake with someone else's! :(
Our wedding cake was the one "oops" of our wedding day. In meeting with Armando, five months before our wedding, we were Read more...
Our wedding cake was the one "oops" of our wedding day. In meeting with Armando, five months before our wedding, we were definitely pleased with the appointment we had with him- prompt, friendly, and good cake. We happily chose the flavor we wanted, then described the simple design we wanted- all white with a different design on each layer (dots, stripes, scrolls). Months later, I followed up to confirm our order, and sent him examples of the designs I liked. After waiting a few weeks for a response, then a few confusing emails showing pictures I never sent, I thought we had it figured out. The emails became more rude, and finally, when he sent the last with an "I've already started this design," I figured it wasn't too far off. However, the red flag should have been when my coordinator contacted him and his count for slices was way off. On our big day, we entered the reception hall to be faced with a COMPLETELY plain cake. Just simple white frosting on three layers. We were so disappointed.
The only good: it was right inside, if not out. Tasted good! Arrived on time.
Otherwise, rude and clearly swapped our cake with someone else's! :( Read less
Services Used: Wedding Cake
Default vendor profile pic
Anonymous
Wedding:
Recently Married
4.9/5.0
we LOVED our cake, and the process of picking one out was much easier than we thought it would be. The Cake was part of the reception package from the golf course where we had our event, so I can't speak to the dollar-cost of the cake, but it was Beautiful and delicious. Anna, who hosted us for the cake tasting was both patient and helpful, since my then-fiance and I didn't know what we wanted at all. She took the time to explain how different cake patterns would look with the different type of frostings, and brought out samples of the buttercream and whipped cream frosting for my now Husband to try since he didn't know the difference. All their cakes were delicious, light and fluffy but full and moist with the coordinated frosting layers and they had several recommended combinations that were very unique and would have made for a brag-worthy wedding cake. In the end, we fell most in-love with the apple spice cake with a light caramel frosting --- my husband (who isn't big on sweets) and I both dreamed about and craved this cake after we left so we knew it was for us. Anna was also super helpful in narrowing down what the look of the cake we wanted was, since we hadn't come in with any set idea or photos to show her. She'd show us 3 photos at a time and talk through what we liked and didn't like, and based off the feedback present us with 3 more fitting photos until we found "the" one. SUPER easy to work with (we had a bit of a mis-communication on a question we had at our initial tasting, but that was resolved once we emailed them very quickly).

The cake came out beautiful and exactly what we wanted, and we got SO many rave reviews of how delicious it tasted (which doesn't usually happen at weddings where the cake can be an afterthought for the guests who are usually up and moving and dancing when the slices are brought to the table).

I would recommend this bakery to anybody and everybody.
we LOVED our cake, and the process of picking one out was much easier than we thought it would be. The Cake was part of Read more...
we LOVED our cake, and the process of picking one out was much easier than we thought it would be. The Cake was part of the reception package from the golf course where we had our event, so I can't speak to the dollar-cost of the cake, but it was Beautiful and delicious. Anna, who hosted us for the cake tasting was both patient and helpful, since my then-fiance and I didn't know what we wanted at all. She took the time to explain how different cake patterns would look with the different type of frostings, and brought out samples of the buttercream and whipped cream frosting for my now Husband to try since he didn't know the difference. All their cakes were delicious, light and fluffy but full and moist with the coordinated frosting layers and they had several recommended combinations that were very unique and would have made for a brag-worthy wedding cake. In the end, we fell most in-love with the apple spice cake with a light caramel frosting --- my husband (who isn't big on sweets) and I both dreamed about and craved this cake after we left so we knew it was for us. Anna was also super helpful in narrowing down what the look of the cake we wanted was, since we hadn't come in with any set idea or photos to show her. She'd show us 3 photos at a time and talk through what we liked and didn't like, and based off the feedback present us with 3 more fitting photos until we found "the" one. SUPER easy to work with (we had a bit of a mis-communication on a question we had at our initial tasting, but that was resolved once we emailed them very quickly).

The cake came out beautiful and exactly what we wanted, and we got SO many rave reviews of how delicious it tasted (which doesn't usually happen at weddings where the cake can be an afterthought for the guests who are usually up and moving and dancing when the slices are brought to the table).

I would recommend this bakery to anybody and everybody. Read less
Services Used: Wedding Cake

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2727 South Shannon St, Santa Ana, CA 92704 See On Map
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